The staff here is incredible! We needed assistance with our unit and Jennifer was knowledgeable, helpful, reassuring and friendly. The facility is fantastic also - always clean and bright with excellent security. We feel very happy with our storage choice!
Clean, helpful staff, a family member of mine rents a unit. I've helped them organize it plenty and each time the staff is amazing and helpful when needed.
I stopped in today to rent a storage unit. It was a really great experience. Crystal was very friendly and helpful as we went through the entire rental process. She also helped me with the phone app and answered all my questions. The place looks really clean and secure. I’m glad I stopped in and I look forward to using my unit!
Ashley customer service was above and beyond expected you need more like her
Excellent service. Ashley was very helpful. Clean property great customer service
Ashley and Tori at Milford OH go above and beyond. We searched for vehicle/outdoor parking for an RV but had reserved an enclosed garage that wasn't tall enough to fit. They helped navigate the complicated customer service app and helped contact other locations to find us an option. Austin at Union Center Blvd was great too. Made sure our RV would fit in the new slot.
Very clean, Ashley is really nice. OK prices.
Ashley is a sweet heart, very knowledgeable, very respectful. She helped my dad find the right size unit by taking the time to walk most of the property she let him take the time to walk to walk inside the unit and she answered all our questions before us asking them. Will keep doing business with Public Storage as long as Ashley is the manager there.
While we were looking at units she had a few others stop her she took notes and let them know once we were done she would either come back or give them a call. Ashley treated myself and my dad like we were friends and not just a paycheck which is what my dad loved about her she took her time and really seems to like what she is doing.
She was the manager who helped me last year to find my company's unit at the other Milford location. You need more like her.
Ashley is awsome and keeps me up to date on everything helped me out alot keeping things on track with my busy busy life not always is it easy for me to get everything done thanks Ashley
Ashley was very patient, helpful and knowledgeable
Ashley is the best so helpful very knowledgeable on anything and everything storage that was needed was very prompt with both of my rentals thanks again Ashley
Ashley is the best! Helps us out every time!! 😊
The staff is amazing. She helped me get the right size unit to store my stuff to help me with my move.
Wonderful the staff is super nice
Ashely is the best person u guys got working
Excellent customer service with the ladies there!
Brittany and Emily were great today, very helpful and well organized location here in Milford.
Ashley was very polite and helpful
Very nice young lady that works there at the Storage place. I think her name was Ashley. She was very helpful gave me all the information I needed. She make sure she focused on my needs instead of overlooking them like most people do.
Ashley was awesome to work with. She made everything super easy and stress-free, answered all my questions, and helped me find the perfect unit. You can tell she really cares about helping people, and the whole place was clean and well kept. Definitely recommend going through Ashley if you need storage!
Plus shes cute!
I have a unique situation for storage needs, which includes needing to store items in OH while living in another state. I worked with Crystal over the phone at this location for Public Storage, and she was amazing! She was patient and professional with every question I asked and provided great information and solutions for what I needed. Crystal helped not only with the storage questions, but also with my stress over this situation. Her willingness to listen and walk me through options showed a kind of care and understanding that is rare in the service industry. Because of her, I will always use Public Storage.
Very helpful office staff. Easy move in experience. Storage area very well laid out, wide aisles for comfortable access, very secure.