Public Storage Self-Storage Units at 1107 E 5th St, Marysville, OH

Kim was helpful as always

Kim is so friendly and helpful every time I come in she makes everything so easy, I recommend this place to everyone one I know

Kim, was very helpful and informative with getting my rental unit. Thanks!

Kim was very helpful

Kim is Wonderful!!!! She’s so sweet and helpful. I definitely recommend her!

Kim's been helpful and I gladly appreciate it

Kim was very helpful to me ,,,thank you very much

Kim has been so helpful appreciate her even during the horrible weather

Kim's always helpful

Kim was super awesome and very helpful. She got all my paperwork done swiftly and made making payments a breeze. Keep Kim in line for management or promotions because that was the best interaction with a storage facility representative.

Kim was super helpful and friendly.

Kim was awesome at helping us do a lease.

Kim is so helpful in the office. Always pleasant and very helpful with anything needed.

Kim went above and beyond customer expectation was very helpful she did a great job

Kim is very helpful and accommodating.

Kim has been very helpful in everything we have needed.

Kim was very friendly and extremely helpful!

Kim has been a real help and very professional. This is especially helpful providing services on a sunday.

Kim has been very helpful much appreciated

Kim is awesome

Kim has been absolutely wonderful! She is extremely pleasant and very informative.

Kim is awsome

Came in and needed assistance and Kim helped me immediately and got me with the right storage unit I needed! She also helped save me some money with checking online with the right deals to assure me I would get a feasible monthly deal!

Speedy help, helped me set up my autopay and my app opens the gate. Highly recommend!!!

I really appreciate the professionalism. They helped me have a safe place for my belongings my entire stay. Highly recommended.

Shelley was absolutely amazing. Straight to the point and helped me find a good storage unit. Got me a good deal on boxes! I had a great experience and took less than 30 minutes to establish my storage unit.

Public Storage is the WORST storage company I have ever dealt with. I have had several storage units in multiple states and Public Storage just bought out one of my units in Ohio. The changeover process felt like a hostile takeover. They didn't tell me they took off my autopay which had been set up for several years-17 to be exact. Then, because the payment didn't come out, they assessed me a late fee. It is impossible to get a hold of anyone in the company-EVER! The phone system just keeps looping no matter what prompt you push. When you finally get to speak to someone, they can't help you, you then have to call the site manager (that is brand new and can't help) and you have to leave a message for the district manager, who then may call back two days or more later. They are not flexible in any way and are ridiculous. The link sent to me by Public Storage when they had taken over was a spam link. The text they sent me with a link didn't work either. The phone number on the introductory email didn't even go to Public Storage. It's the biggest nightmare I've ever had to deal with and for just a storage unit. I'm glad they are not in charge of anything life or death. I would NEVER EVER recommend Public Storage to anyone, not my worst enemy.

Came in with a question while the changing ownership Stephanie was in the office she was very helpful helping set everything up and very knowledgeable about the app

This place is great very helpful. Willing to take us through setting up the app. Love the new gate code on my phone totally rocks. They actually have office hours.

Shelley was amazing. Staff is very friendly! Helped me with all if my storage needs! Highly recommend!!!!

Safe, secure, gated storage facility. Open parking spots (trailers and campers), roomy garages.

Just finishing using the storage facility after many years because I no longer need it. I'm very happy with my experience at Complete Mini Storage. It was always clean and well cared for and I never had any problems with my unit, the facility or the service. If I need to use a storage unit in the future I'll definitely go back.

My granddaughter has a unit. Easy in and out.

We had our storage unit broken into here. I lost a lot of family momentos including my dead grandfather's pocket knives and family jewelry. I filed a report with the insurance company they force you to get and no one ever responded. Thanks for letting my stuff get stolen and making me pay for insurance that won't do anything! Edit: Thankfully I just got out of renting here. Never did get ahold of the insurance company that they make you pay for. Even my significant other tried to file a claim and get in contact with them with no avail. I'm pretty sure the company is a scam and they are pocketing the insurance money that everyone is paying per month. I'm so sad someone stole my grandfather's things and I will never have those mementos every again.