Public Storage Self-Storage Units at 163 N County Line Road, Jackson, NJ

Joe is awesome

Raises rent often

This was a total pleasure. Samantha was excellent. She went for an above to make sure that I was a satisfied customer. There was a mixup she handled it great I would recommend public storage to my 87 year old mother Samantha keep up the great work it’s nice to see a young girl With your fine qualities thank you

Had to rid unit of a few items. So as to add more.

This is my first time l getting a storage unit and Steve made the process completely painless. Extremely professional and friendly, I can tell I'm going to be vey happy with my storage space experience.

Joseph was very helpful and knowledgeable. Made the whole process easy.

joe was helpful and was friendly

Gave me a free lock after mine broke.

Thank you Reba for making our storage rental experience a great one!

Reba help me with everything I needed

Clean efficient and cheap. Joe was nice and the prices was fast and easy.

Clean and easy to access. Joe gave me some directions after I completed an erental. Overall a really nice place.

Fine

Joe was very helpful and made my rental experience quick and very easy.

Public storage was very helpful in storing my stuff during my moving process. Irene was very knowledgeable and made the process easy on purchasing my 2 spaces. Thank you public storage. Sight very clean. Staff great.

Good prices and availability!!

Joe was very nice. I like the location right across from where I live.

Great customer service! Units and facility looked well kept.

My coworker recommended this facility to me, and I must say, it's very clean, the staff member Nicole, Was more than helpful in making the transition process so easy for me and my family.😊

Knowledgeable staff and clean!

Great experience!!! Nice people. Thank u to Joe and Brian👍🏼

MICHELLE WAS AMAZING!!! Had me in and out in less than 30 mins. Very polite and answered any questions I had!

Overall, we've been very happy with the storage situation at this Public Storage location. The entry gate system was recently updated to a newer, nicer system. The paint on the roll-up doors is flaking quite a bit in places, making it look a little worn-down, but the interior of our storage space has been clean and clear over the course of an entire year.

If I could give them zero stars, I would. I had my belongings in storage for less than two months and when returning to the storage facility, all of my stuff was covered in mold. When I asked what the property was going to do, they were unamused and told me to file a claim. So many of my sentimental items are destroyed and will never be replaced. Do not put your belongings in this storage facility!

Joe was so helpful when I stopped in to look at storage. He showed me different sizes and took the time to show me how to properly pack my belongings. It was a great experience. Moving is stressful but when I stepped into public storage and met Joe all the stress had been lifted with his knowledge and help. Thank you so much Joe!

Beware! Do not use! We rented a temperature controlled storage unit from Mar-Nov 2018. When we went to close out the unit everything was covered in mold and our metal rusted. The woman at the front desk basically shrugged and said to call insurance. Insurance turned around and said they don’t cover mold. And Corporate told us there was nothing they can do. So not only are we out of the money we spent to rent the unit. We also had to throw out and re-buy a whole house full of furniture. There is no way that a temperature controlled unit with two DampRid buckets should have destroyed all of my personal (and sentimental) belongings. You are better off just throwing it all out, it would be cheaper.

Had the pleasure of renting a storage unit from Rosa last Sunday. Rosa was most helpful assisting us in choosing the right unit for our needs. This location is clean and very easy to get around. Their rates are the best around. I recommend Public Storage for your storage needs.

This place is located on North County Line Road has a sign on the outside you can see it, it's right across from the shopping plaza has Bella Italiana the people in there or very very good the workers especially Joe they are very good to knowledge and they will give you prices

ANYONE THAT RENTS IN THIS PLACE ESPECIALLY INSIDE WHICH THEY CLAIM IS CLIMATE CONTROL MY ADVISE IS LOOK FOR ANOTHER LOCATION. THIS PLACE IS A JOKE!! THE CLIMATE CONTROL IS NOT CLIMATE CONTROL AT ALL.. MY STUFF GOT HEAVY MOLD AND HAD TO LEAVE OUT OF THIS LOCATION AND MOVED TO A NEW LOCATION WITH ACTUAL TRUE CLIMATE CONTROL. I CLAIM TO THE OFFICE TO THE DESK PERSON IN CHARGE AND SAID WELL ITS ACTUALLY TEMPERATURE CONTROL NOT CLIMATE WHICH IS ALL FALSE. IN THE WEBSITE AND WHEN RENTING THEY ADVERTISE CLIMATE CONTROL. THEY ONLY HAVE FANS BLOWING AROUND THE PLACE WHICH ALSO STINKS ESPECIALLY WHEN THE SUMMER TIME CAME. NOT ONLY THEY DISCRIMINATED ME FIRST WHEN I WAS GOING TO MOVE IN BUT THAT'S ANOTHER LONG STORY. ANOTHER ISSUE IS THEY CLAIM TO HAVE SPECIAL OFFERS BUT AFTER 2 OR 3 MONTHS THEY WILL RAISE YOUR RENT $50.00 OR MORE. DO YOURSELF A FAVOR AND PAY MORE SOMEWHERE ELSE WHERE YOUR STUFF WILL BE SAFE AND NOT TAKING THE RISK OF DAMAGE TO YOUR PERSONAL BELONGINGS. ALSO IF YOUR RENTING ON WINTER TIME THEY DON'T CLEAR THE SNOW OUT OF WALKWAY AND YOU CANT GET INSIDE THE BUILDING AND EVEN THE OUTSIDE UNIT THE DOORS WILL BE JAMMED COVERED WITH SNOW. I HAD AN INCIDENT I FELL ON ICE AND HAD TO CALL CORPORATE AND TOLD THEM HOW THEY DON'T PLOW OR CLEAR THE SNOW FOR CUSTOMERS.. VERY UNPROFESSIONAL. UNBELIEVABLE FOR A BUSINESS RIGHT? MANY PEOPLE LEAVE NICE REVIEWS BECAUSE THE PLACE IS SMALL AND EASY TO KEEP CLEAN AND THEY TALK NICE TO GET YOU IN BUT IN. GOOD LUCK WITH YOUR EXPERIENCE! AND STAY AWAY FROM THIS PLACE UNLESS YOU DON'T MIND MOLD AND MUSTY SMELL ON YOUR PERSONAL BELONGINGS!

Did not have a good experience at this storage at all. An old camera of mine cannot be found after I retrieved all of my items, its because I bought the lock from them. Customer service is really bad, most especially when you need it the most.

Facility is ok. The difference was the staff. Laryssa and Savannah both went the extra mile when others dropped the ball.

I rent space at this storage unit in Jackson, all the staff here are amazing and especially Savannah as every time I stop in the office to ask a question she always welcomes me with the nicest smile making me feel extremely comfortable having my belongings storage here. She always helpful and friendly as she she always has an answer to my question. She the best! I highly recommend this place!

Excellent service, manager (Joe) was very courteous and explained all the details of our rental. Service on moving out (Kristin) was very courteous and helpful as well.

DO NOT STORE YOUR BELONGING HERE, in the climate controlled units unless your looking to have moldy belongings. I moved my furniture out today after having it stored for 3 years I had rented a "climate controlled unit # E 042", I have MOLD all over my wood furniture and other belongings. I'm so angry, and the response from Joe who runs the place was no apology or anything but "maybe it got rained on moving it in" nope it was sunny. Clearly a health hazard the company knows about and don't care to fix.

Hello all I just want to say I was with my property manager at my storage site I had the pleasure to speak with Shannen , I must say she was the most pleasant person I've ever talk with plus her knowledge of the facility was outstanding she explained everything I need'ed to know . Shannen made my day ............. Your lucky to have her ...

Nice place.

Welp, you beat me to it. Joe is the BOMB to deal with!!! Great Guy n Mgr!

Do NOT store your things here! We paid top dollar for a climate controlled unit, to have their AC leak all over our furniture. It is now full of mold and useless. Nobody will return our calls to resolve the problem. We were told that their malfunctioning equipment was our problem not theirs and to call our insurance. Just stand outside the buildings for a few moments before entering and you'll notice it wreaks of mold.

Joe was pleasant and informative. I feel that my goods are secure and dry. Convenient location

Joe was a great help with me picking out the unit. Awesome personality, easy to talk too!!!!

I had the pleasure of dealing with Michele this afternoon and she was a big help. She's very helpful and friendly. Thank you!

Public storage has met my needs, and the needs of my customers, time and again throughout the years. As the owner of SETT Movers, I will continue to recommend them. As a customer I will continue my praise of their efforts and abilities. Thank you for your above par standards in customer service!!! It doesn't go unnoticed!!

Courtney was extremely helpful, informative and AWESOME! Made my day and having to move more delightful.

This location was very well maintained and the property manager Joe was very professional, courteous, and knowledgeable about what we needed for our storage needs. Thank you again for your help Joe and keep up the excellent work! I give Joe and this facility my full recommendation!

Too expensive

Joseph made my experience flawless. He was knowledgeable, courtious, and extremly helpful.

My niece Kassie who works at brick and Bayville public storage referred me to Joe back when I was in Florida. It was so convenient for me because I was moving to Jackson. She said very nice things about Joe and that I would feel my items are safe there. Well I rented with Joe this past week and he was excellent. Very nice guy, great customer service.

Very Satisfied with the Professionalism and Service we received at this location. Joe was extremely helpful and knowledgeable in answering all our questions and concerns. Would highly recommend this location to anyone who is in need of Storage.

We just got a storage unit and Katelyn helped us out and was very helpful.

I have been a customer for 13 years and the service is very good. Recently i upgraded my unit and was helped by The manager Joe. He was very friendly and knowledgeable. I would highly recommend using this storage facility.

Joe made the moving in and out experience easy and enjoyable. If public storage and joe fit my needs next time I will go with them.

Excellent location and super easy move-in

Joseph is an awesome worker super friendly and always has a smile on. He's almost there whenever I come in which is great because dealing with one to many people can get confusing at times. Keep up the good work!

In a world of technology the personal element is not always present. I would like to give Jessy 5stars for his professional and courteous personality. He is truly a people person!!! Kudos to you!!!

Great customer service. Joe help us out a great deal when we needed lots of help. Moveing from home to home was bad. But moving into our new storage unit was easy because of Joe. Thank you joe. Thank you Public storage.

Great place to store your stuff. Ask for Joe he always answered my questions and keeps the place clean.

Joe is a great employee, he got me into the right size unit for me, saved me money, and got me the supplies I needed to make sure my furniture was protected. Great experience overall!

I came in to get some boxes, but Joe was so knowledgeable and personable that I couldn't help but rent a unit while I was on the property. He helped me find the size unit that works for me at a much better price than I expected, and took a load off my mind in the process. I'd recommend Joe and this facility to anyone.

Great service. Joe's the man

I recently moved out of this facility after an extended stay. It was a wonderful, problem-free experience. Joe is exceptionally friendly and professional, he advised me on packing supplies I needed to move out which saved me a lot of time and hassle. I'll recommend this facility to anyone looking for storage.

Joe really helped me out. Great facility very clean. Update stopped in for boxes still a great place thanks joe

Joe, the property manager at this location, is fantastic to do business with. He is knowledgeable and professional, had the answers to all of my questions, and even saved me money by getting me into a smaller unit than what I thought I needed. A++ service! I'll be recommending this location to everyone I know.

If you need a place to storage this will be a great place, Joe was really helpful.Thanks Joe

Emily is the best! Nobody has made me feel better about buying empty space! Good job.

Very professional, prompt, friendly and clean and easy to access . Thanks so much

Emily was very helpful!

Joe and Emily were extremely helpful and cooperative. Thank you very much. Easy to get a unit in a timely manner.

lexis was great!!!

Lexis was amazing, the property was well lit and very clean. I reserved a unit that was way too big for my things lexis helped me out soo much with getting the right unit. Looking for a storage space public storage is the place.

Top Notch Storage Unit and Service. Joe is Very professional and knowledgeable. Almost thought for a second I wasn't in NJ because it's hard to find such kind and curtious help here anymore. Definitely recommend!!!

Lexis was great!!!

Joe was great very clean facility

Received excellent service from Joe while I was at this establishment. He was very knowledgeable, courteous, and patient while we completed our business. Would recommend this place to anyone seeking a storage facility.

Gr8 experience @ Jackson PS! Pleasant employees & a clean unit.

Excellent customer service and very well maintained. I highly recommend this location.

Love this young man and most helpful...AH IS THE BEST...outstanding

Lexis helped me so much when i came to this one. I stopped by the one in brick and the woman was so rude,all i wanted were a few boxes. Im happy you guys have more then one location

Storage facility is clean and very helpful with my corporate set up needs and following through with my company processes. Joseph is a great employee and easy to deal with.

Wonderfull

Location was very clean and well maintained. Joseph was very professional and helpful. I would defiantly recommend this location.

I'm in a very stressful situation and I thought look for a storage locker would just add to it. Joe was great though there was no added stress. He was a sweetheart

Joe, the Public Storage customer service rep at this facility, could not have been more professional, helpful, knowledgeable, patient and courteous. He handled a complicate lease contract without once becoming frustrated or flustered. Joe remained polite and calm throughout, answering all of my questions, and seeing the job through to completion. I hope Public Storage knows what an excellent employee he is, and how very rare that is in this day and age. They should use him as the model in their employee training videos.

Joe and Steve were a big help to me when I needed it I would definitely recommend public storage over uhaul

This property is very well maintained, and the property manager Joseph was very helpful explaining all about the facility and what the steps to rent a unit where. I would definitly use this facility again.

Customer Service on the Phone suggested this Jackson location as it was nearly 1/2 the price! If you're willing to be a little further out you can save tons. Still the same professional grounds and personnel but at an even greater value. Everyone was extremely helpful - especially Joseph the Mgr

This place is very clean, the manager and staff are very polite, friendly and helpful, great costumer service! I highly recommend this facility. I used one of their units for more than 2 years and never had a problem. They are the best! :) :):)

Very very friendly and informative. Wasn't pushy and took the time to show me all my options. Highly recommend it

Very helpful and knowledgable..super

Jeff and Tim were great and friendly

Stacy was super nice. She made the process of leaving my locker very easy. The property itself is also very clean and quiet. I'll most definitely be storing here again in the future and ask for her.

For me this storage area was close to my home. The place is very clean, but I have questions about how secure the area is, I see no cameras around and the place backs up to the woods. I've rented a unit for about 3 years now and have had my rental fee raised two times. Getting a little to expensive to stay here and will be looking for other options soon.

Joseph was very nice. He laughed at my corny jokes. Showed us two units. He showed us the lift and where to enter the unit the easiest. Was great. :-)

Good experience and the sales rep was nice. Wish I would get a discount for having two unit in the facility or at least waive the admin fee. Did not know I needed insurance on the unit -- so may bill that I thought would be $128/mo comes to almost $145 They really need to get a truck too...even if it's to rent.

In the last few years I've had a few different accounts with Public Storage in Middletown and Tinton Falls, and now Jackson. This location has been head and shoulders above the others. Clean, quiet, friendly. Joe made my move in seamless and has gone out of his way to be helpful a handful of times. The property is clean and safe, but what makes me feel even better, is the number of times I see Joe walking the lot doing routine security checks while I've been accessing my unit. It's a great spot. Thanks Joe!!

Need extra space? no need to go far.. just around the corner Joe is there to help already rent two jumbo units and very satisfied thanks.

Kelly provided me with great service and was very helpful with answering all my questions. Thank you.

This is the place you should go when looking to store! Between the cleanliness and the prices I would recommend public storage to anyone in need of a place to put thier things while moving. The staff is great and Kelly made renting a storage unit one of the easier things to do while in the process of moving.

I had a great experience with the manager Joseph. He was very polite and he was willing to help an go an extra mile. He answered all my questions and made me feel welcome

I loved the service this morning by Joseph.

Joe the manager here is very helpful and knowledgeable. I would recommend everyone who needs a storage unit to deal with this business.

Joe is great. Always helpful, provides great service, and is very knowledgeable. Would recommend this facility to anyone.

I don't have a unit here currently, but when I need to rent a unit I would come here to have Joe help me.

This is a very good location and well maintained Public Storage. The people there are helpful and respectful.I would recommend it to friends and family.

Joe's a nice guy who manages his facility very efficiently. Never had an issue and would recommend highly. Keep up the good work.

I recently rented a unit here and Joe was very helpful. Professional and friendly service. Thank you!

Excellent, courteous and responsive service from the staff at this locations. They were consistently responsive to all of my needs.

This location is the best. The staff here is very friendly and is always very helpful. Any questions are answered and always in a nice way.

Caitlyn is awesome

Friendly Service Clean Facility Great Experience

I would like to thank Joe and Virginia for all their help with everything when going through hurricane "Sandy""! Being out of my place for three months, it was good to see Joe month after month helping out with questions and always having an answer you trusted! He always has a great disposition! Thanks Joe!!!

I came in to buy boxes and Alexis was very helpful.

dis place gud. joe is nice. he help gud. thx joe

rented unit E022 at this location. unit was as described 10 x 15. the unit was clean. Joe. the employee at the counter, was knowledgeable and made the rental of the unit easy for me. Thanks - Joe