Public Storage Self-Storage Units at 289 Old Post Road, Edison, NJ

I have only been their 4 months and they raise my storage rates $50+ . Im a senior citizen on social security only. I cant work now cauae of health reason. I amalso homeless right now. They used to work with you.i could see raising your rates ayear later $25 but 50 in 4. STAY AWAY

Updated to 3 stars due to my phone interaction with Brad from Jersey city location, resolution appreciated!

Came into cancel my unit after emptying it out. Kade at the front desk kindly canceled it with ease, and also reminded me that we get to keep the lock. :-)

Kadè at Public Storage was friendly, helpful, and made the process quick and easy. Really appreciated their professionalism and clear communication

El espacio es perfecto, no hay tráfico para llegar, mucho espacio donde estacionar y el lugar siempre está bien cuidado y limpio

Very poor customer service. Nice facility, poor customer service.

Easy sign up and Kade is super awesome helping with move-in questions and assistances!

Love this storage facility. Very easy sign up. Clean and easy to navigate. Kade, property site manager was awesome. Recommend this place.

John at the edison,public storage was able to help us out with our unit I recommend speaking to him for anything you need.

Very friendly and helpful desk attendant, John, was eager to answer any of my questions and show me multiple units so I could find the one I needed as well as explain to me how I could secure the best prices. Overall very pleasant 1st experience

I am impressed with the service I received today from a property manager named Raffiella who had the iniative to call me while I was reserving a storage space at Public Storage. Her on the ball and intelligent service was a blessing to me during a multiple taking effort that i was performing. Thank you.

John in the Edison location was extremely helpful. Made the process super simple.

Called in and spoke to Cynthia regarding the space I rent. She was very helpful and informative and was able to assist. Thanks!

Our experience was seamless. John was very helpful and made the process very easy.

Amazing experience very easy and safe places Mr.John was very helpful and very professional will recommend this place 100%

John was very helpful!

Gentleman at the desk was able to help me process my payment and was able to help me lower my rent for the next few months!! Thanks so much Public Storage!!!

Kade had great customer service very helpful

I have couple of units in this location. Things got a lot better after John has come in as the manager. He is very proactive and responsive. When I pointed out the rusted handles of the shutter he immediately took note and when a shutter broken down, he was quick to look into it and fix it. I would definitely recommend this location based on his performance.

Kade is very patient and show us the difference between different size of storage!

Kade, was awesome..professional&polite..

Kade was the best service rep I can get for helping me applying for my storage unit. Professional and procured skill in customer service! PUT HER IN MANGEMENT!!! 🙌🏽

kadé was amazing walked me around the property and showed me multiple units

Helped by Cynthia she was very friendly and helpful. She answered all my questions and was the best help ever. She showed me around and she was good.

Cynthia was such a great help with my first storage experience… I highly recommend public storage go see Cynthia !

Perfect place to Store your personal items

Thank you Bernise for your great customer service.

Ricardo helped set me up with a 5x5 unit. He was super friendly and helpful. I’d never used any kind of public storage before and he walked me through it without being condescending at all. I felt safe at the location and comfortable with the security and procedures as they were explained to me. Ricardo explained everything to me clearly and made sure to ask if I had questions. He answered them succinctly and put me at ease about the process.

Shannon helped me out a lot. I am very thankful she was here.

My aunt just finished renting here today and it was a solid 3 months. Manager on site names Kenny was always friendly each and every we saw him.

Kenny did a great job answering my questions 10/10

Kenny is very kind and deserves pizza party

Kenny was a great help

Kenny has enhanced the cleanliness at this site

First time needing a storage and decided to come here definitely recommend, 10/10 customer service, just ask for Kenny he was really help full and polite. Will be back for next time

Dirty over prices, gate access is limited. Moved from a 10×20 at public to another storage facility 10x30 and got the new one for $100 less.

Looking to do some spring cleaning and organizing and I went to Public Storage for some supplies. Melinda was a great help in her recommendations. Very polite, honest and helpful. I'm grateful good customer service still exists!

Customer service was excellent. The facility was very clean.

Kenny was awesome great customer service!

Gabriella . She was very informative and very polite

Gabriella the salesperson in public storage would recommend public storage when Gabriella is here. She explained everything very well and showed me around the building

Older facilities but manager Kenny is helping hand and works to keep the place running

Samirah was such a great help she answered all of the questions I had & was very patient with me. Thank you Samirah!

Had a great experience with manager Kenny. Very patient and knowledgeable

Kenny answered all my questions, Great guy and great personality.

Kenny continues to show he puts efforts into assisting each and every customer

Samirah is very kind ,professional, and knowledgeable.great service!

Great experience

Just wanted to thank Donna & Jillian for a very pleasant and professional experience with getting signed up for my new rental today. After my rates drastically went up with Extra Space Storage, these lovely ladies got me into the same square footage for over 50 percent less than what I was being charged! They were extremely friendly and patient with me while I asked many questions just to make sure I was understanding everything before signing my paperwork. I appreciate you both and thanks for all your help.

Rosa was soooo kind and friendly and walked me and my spouse through everything so that everything was easy to understand. We have nothing but positive things to say about our experience with Rosa

There’s a new manager who started maybe 2 months ago… and it’s been the BEST change to this location! She is wonderful and keeps the place clean and well ran. So polite, and super nice that I never hesitate to stop in and say hello before I go get stuff out of my unit 🤘🏼

Rosa was so kind and helpful. She walked me through everything and was very understanding. Highly recommend.

Rosa is excellent rep diamond in the rough very professional..great service

It has been a pleasure doing business with Public Storage. We had a great experience when we called and asked questions. Rosa was wonderful to work with at the Edison NJ Location. She called me back several times to answer questions and set up appointments to meet with us. She helped us so much and went over everything to make sure we understood. We are so happy with her expertise, professionalism, and friendly help! Thank you!

Rosa Figueroa was very helpful, nice and professional .

Overhead gate in front of elevator they have it on a lockdown because of the dirt and debris and the wind blowing stuff in there so you pay for storage to begin with outrageous prices and you have to squeeze everything through it dirty challenge door opening has a hump 4 in that makes it very difficult for you to push the cart into that doorway I'm surprised nobody's ever fallen because this is a trip hazard you're supposed to have easy transition when you're rolling a cart I haven't to pick it up with all your boxes I was never told this I was never shown this but it's too late I have no choice since I have to move and I need a place for my things until I find a place never again shall I run from this place

Rosa was amazing and helping me settling my account It was quick and easy.

Rosa, is very professional and explained every thing in detailed with all instruction and did an excellent jobs, she is awesome, she went above and beyond to help me and the BEST customer service I have ever received. Thank you Rosa for your professional expertise

Rosa was taking care of me today and she did a superb job ..she is kind sweet polite and very helpful…thank you very much

Beware, if you don't move out at the end of the month and the new month starts, whether its the first or second day of the month, you will be charged a full month's fee. Also, all of my furniture has mold on it. So I lost big time using this storage facility. It is also priced pretty high. Do your homework and try to find another way.

Its terrible

Customer service was exceptional. Rosa was very professional and friendly

So I had a reservation for a10x15. The night before they confirmed my reservation. And when I came in the next day. The training girl didn't know I had my reservation. And sold my unit to some one else.... So public storage upgraded me!!!! 10x20. Locked in at the same price as the 10x15. And I had the $1. For first month coupon. And even tho that unit usually doesn't allow that coupon the system picked it up and transferred with ease to the 20. I also really appreciate the light and light switch inside the unit. Only down fall is gates close at 9pm.... (I'm a night owl)

Excellent service quick and easy

I’ve been a customer at this location for several years and have always been treated with courtesy, respect and professionalism. During the pandemic when things got really tough for me, Public Storage and their site employees worked with me to help me secure my belongings, time and time again. It’s been a difference maker for me and I’m impressed because lots of businesses don’t extend many courtesies anymore. During one of my recent transaction’s with the Edison location, Nicholas provided me with my best experience with Public Storage to date! If it were possible for me to nominate him for employee of the year - he’d get the award! If I could award 10 stars Nicholas would get 10 plus(stars)!🌟 Nicholas, Khalid and a few others are the best part of dealing with and what makes Public Storage a leader in the ‘storage game’! I am a forever grateful customer and wouldn’t hesitate to use Public Storage again in the future. Thank you Public Storage @ Edison for providing excellent customer service. Respectfully, Renée B.