Public Storage Self-Storage Units at 50 Milltown Road, East Brunswick, NJ

Deb was fabulous. She walked us through the buildings to show us the rooms. She was helpful in explaining the process and thorough in the details of the billing and prorate and rules. The grounds are clean and well kept. She recommended downloading the app for convenience. Michael is the other person on premise when she is not there, which is nice to know. It was a pleasure to feel good about storing your stuff with all of the chaos from a move that can feel overwhelming. We did 2 rooms close to each other to keep longer term and shorter term items separate.

Debbie was absolutely amazing helping me with my reservations and making my move in less stressful!

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Deb was very helpful and knowledgeable very happy with move in and property clean and well cared for.

Came to location because I was looking for a specific unit. Unfortunately they did not have it but Bork was able to find a location for me on my way to work which works better for me! 10/10 service!

Christina was verry helpful

Great location with easy access and ample space. The manager Deb was also very kind and helpful!

Clean, easy to access, good security, conscientious staff.

Easy, convenient and friendly staff!

Deb is the best

I had an issue (with my bank, not Public Storage)… Went in person to sort everything out. Debbie was a BLESSING!!! She was so friendly, answered all of my questions, helped me sort through my issue, lol… And just simply went above and beyond!!! Thank you so much :)

As other customer, I have been in this facility few years... they tend to keep increasing rent very unreasonably. It is a very stupid business model, as they give cheap rates looking for new customers (without knowing if these new customers are reliable or not) and totally infuriate existing ones with those increases. Customer service/management also not very "bright"... and source of frustration probably. Update... I wanted to move out of here and I have not been able to access my unit for 3 weeks when I had the possibility as I travel. I guess Deb... the manager was not happy with my "not very bright" remark... and I have to add "not very professional either" because after being alerted for 3 weeks that the door is not working... she did not have it fixed yet... Of course they are charging me full price... for a service they are not rendering at the moment... very very unprofessional... I cannot see how they can have good remarks...

Debbie is very helpful

I would give zero stars but can't no one ever in office.

We had excellent service today, Deb was absolutely fabulous and answered all of our questions!

Debbie was very nice and very friendly! Also very helpful! I will be using them again for sure!

Deb provided excellent customer service! Very friendly, charming and pleasant! Plus, I got a great deal!

You can’t access your storage once office closes at 6PM!!!

I just moved out of my space and went to notify the office and spoke with Bork-What a pleasant and professional employee he is. He made the process smooth and easy. I rent a few times a year and will definitely be returning.

Thanks Deb for the great customer service,

Excellent customer service

Very happy with the storage facility here.

Deb was an awesome representative for public storage. She is warm, inviting and friendly. She is informative and sweet. Awesome lady.

Good experience, Deb was quick, competent, and consummately helpful, don’t normally expect actually good service from storage facilities. Facility clean, would recommend.

Deb was a tremendous help. She is an absolute professional. She explained all options that were available to us and was very patient with all our questions and had the answers to every one of our questions.

Deb and Bork were very helpful and knowledgeable would recommend to family and friends , She’s awesome a has beautiful spirit, great conversation and helpful and thoughtful of her Customers . 10. Thumbs up. Love these guys , very helpful an great personality, my time here was wonderful. Sad face that I’m moving out , love Deb an Bork

We just rented a unit and Deb the sales agent, was great helping with sorting the best size for our items and pricing. She was friendly and very accommodating, we recommended highly! 10 years later, we are checking out, and again Debbie was friendly and helpful. Great storage and help locating movers for us.

Great service provided by Bork!

I recently rented a unit for a few weeks at this location and the property manager, Debbie, was fantastic. She told me about e-renting and was able to answer all of my questions. My family and I have used public storage before and certainly would again. The only place I’d recommend to family and friends looking for a storage option locally.

I sold my home and I was looking for a storage place I needed one bad, when I went to this place in 50 Milltown road, I was greeted by this lady named Deborah, very professional lady, answer all my question and show me around, I rented the place immediately. Thank you Deborah you are amazing keep up the good work. I'm going to highly Recommend This place. Enrique!!!! After being with public storage for a while, I have to come back to thank this wonderful lady Deborah, Deborah if you are reading this we thank you for the wonderful work you're doing, and your professional work, I mean you are amazing and I thank you. There are not enough stars in here to rate you only five, but with you I make an exception, you got 10 Stars I love you work. Enrique!!!

Renting at this facility has been a good experience. The property Manager (Debbie) answers all questions and resolves any problems in a timely manner. Stopped to ask about an additional storage unit and had many questions. All were answered in an easily understood manner. Now I can decide with good information on hand. The property is well illuminated, and always clean.

I recently rented again, and was once again very pleased with the customer service I received- Debbie is always a pleasure to work with

Very clean, would recommend Jaedyn was great 👍

WORST CUSTOMER SERVICE!!

Deb and Bork were super helpful. Very knowledgeable! Would recommend 10/10!

DEB the propert manager is Fantastic ! She is very helpful with the customers as well as courteous.Deb also explains very well with any type of situation and policy of the storage facility. She s efficient and helpful with her customers.She deserves 10 Stars 🌟

THEY HAVE THE ABILITY TO CHANGE YOUR LOCKS, AND ENTER INTO YOUR LOCKER WITHOUT YOUR CONSENT, DESPITE PROMISES THAT THE LOCK IS YOURS AND THEY DON’T KEEP SPARES, AND DESPITE PROMISES THAT IT WILL NEVER BE TAMPERED WITH. Updated review. Please book with literally any other company. First of all, all these positive reviews aren’t real; they literally stand next to you and back you into a corner to write one during the sign up process, so it’s extremely uncomfortable and awkward to say no. I live 13 hours out-of-state. My dad lives 3 hours out-of-state, but I went to college near this facility. When the pandemic hit and we learned I wouldn’t be going back to school, my dad drove to my school and put my stuff in this public storage facility. They changed the locks WITHOUT OUR CONSENT, and claimed to have notified us in a letter we never got. I came here with the keys my father had mailed me, and they refused to give me the new keys, even though my phone number and my email were the ones on the account, and even with many ways they could have verified with my father (video chat, a picture of his ID, calling him from his company directory, etc.). I spent 1000 dollars on a trip to get my stuff (plane, hotels, car rental all scheduled in advance) and they refused to have an ounce of compassion or provide reimbursement. The staff was extremely rude and lacked empathy, as was their corporate “support”. I will never use one of their facilities ever again. TLDR: they only care about money, and if any unforeseen circumstances occur, they have no issue screwing you over.

Positives were maintaining a dry environment to put my stuff in New Jersey when I was in a bind due to the mortgage debt-inflation of rents and I had to find a spot to which my ex-wife would accede, and refunding my last rent payment when I moved out. Negatives were the massive (60%) mortgage debt-inflation of storage rent over the course of a couple of years, and being so remote for me as a NYC-based pedestrian before my exile to NJ due to the mortgage evil. None of this will be resolved until this country chooses to #AbolishTheMortgage with a permanent moratorium on new mortgages, so people can stay put in their family households, reusing, repairing, and, occasionally, replacing their household goods for succeeding generations of those households.

Gabby

Appreciate the outstanding customer care provided by Ms. Deb the property manager. She adds great value to public storage business.

Muy buen servicio recomendable este lugar

Gabby was an amazing sale representative.

Ok

Gabby and deb

Very friendly staff! Debbie is an absolute joy to talk to and very helpful.

Deb was awesome. Perfect service and very very knowledgeable…

Just rented a new unit today. Deb is the manager and was extremely helpful. She knows all the ins and outs of her place here. She is professional and easy to work with. Definitely highly recommended!!

Easy to go in out

I have been a loyal renter at the East Brunswick Public Storage facility since October 2018. When I rented my unit the monthly rental fee was $147.96 My rent as of 9/1 will be $426.50 per month. A new renter would rent my unit for $225.00 per month I appealed to Public Storage to consider my loyalty as a renter and how unfair it was to "reward" me with such an increase. I received a curt email denying my request. I will have no alternative but to take my business elsewhere. Congratulations Public Storage you are loosing a loyal tenant.

Always a pleasure with Deb!

Thank you thank you so much Miss Deb was the most amazing kind gentle woman ever waited late for me to come and get my storage thank you Deb thank you thank you thank you 20STARS.....

Deb has helped me in downsizing to a smaller space in the past also I've been here at this location for many years Deb has always gone way beyond to help and give advice and I would definitely recommend this location to anyone,... also this location was reecently renovated looks great as new Thank you for answering all my questions Deb is the best property manager Ive ever had here great job Deb Thank you for all the great years of service.

Rented for 3 years. #20212 Started in pandemic 2020 with special then increased rent 4 months later & continued. There are no lights in the unit or ceiling, so if someone had an infestation it could come to your unit. I am writing this review simply because I exited my unit 6/4/23, they refuse to prorate the unit for those days & want me to pay for a full month. As I mentioned I'm sure there are exceptions but called escalations & they refused as well. Place is simply greed.

Great service by Deb

Gabriella and Deb were amazing

Great deal. Coolest thing is you can use your app to enter and exit.

Clean place and people very nice

Gabriella and nick

Todo lo hicimos por internet 🛜 , nunca vimos a nadie, muy limpio

Great service lovely people

Deb was very helpful in securing space and knowledgeable

No one ever answers the phone or is in the office. Gave my keys 2 weeks ago for a repair, no repair done, no call, no keys, and no one in the office or will pick up the phone. They also double charged my card for a month. Worst storage ever!

This place is the worst they over charge. They are all about money they go up in rental cost every year over $30 and the most disgusting thing they did was go up in rent during the Pandemic when people were out of work and they continue to do the same. They go up in price but for what they have nothing up to date to show why they are increasing their price. No ventilation in the units no lighting in the units No elevator No 24 hour access...You spend all this money for a sweat box in the summer and a freezer in the winter Old and outdated DO NOT RENT FROM HERE RUN...

Sarah was amazing! Public storage made our move so easy. Sarah made sure we had the right size, price and spent time showing us how to open our space properly.

Good well-maintained and well-run location. Deb’s very helpful and nice.

Just rented in NJ. Deb at the front desk was very nice and helpful. Excellent customer service!

This is a very well maintained storage facility, Only one word is needed to Describe the manager “ AWESOME! Thank you Debbie! I highly recommend this location!

Nice Facility very clean and well kept but there's no 24 access or elevator for the 2nd floor units

Gabriella was amazing!!!!! She helped me with moving out! It just too far :(

Gabriella was awesome. She knew what to do to assist me with my rental. She was very curtiius and polite. You need more like her

Gabriella was very helpful. Great job!

My storage has been robbed multiple times and the security there is terrible so are the cameras if you have any valuables DO NOT RENT FROM HERE

Debbie was a huge help, really made the whole process quick and easy. Without a doubt would recommend this location to friends/family! Thanks again Deb!

Gabriella was fantastic, tremendous employee made everything so easy and solved all my issues.

Debbie was so wonderful with getting me the unit. I would definitely recommend this storage unit

I had my storage unit for a couple of years. Debbie was wonderful to deal with and always helpful with any questions or concerns. I had a problem with the door and she had it fixed immediately! If I'm ever in need again for storage I would use them for sure!

Debby is a very good employee. In general, I'm happy with everything. Debby, thank you for everything!

Deb was very kind and made the transition smooth and fun!

Debbie and Nicholas were great to work with. Very patient, friendly and professional. When I arrived they also made sure the unit was clean. Would highly recommend if you need storage!

Nicholas is a good guy take care of customer very seriously he deserves a 5 star

Everything went smoothly with getting the unit except not being able to park in the parking lot while I take my other vehicle out that I'm storing