Public Storage Self-Storage Units at 1315 Cope Ave E, Maplewood, MN

Very helpful, I was in and out in record time

Tammy was great service. Thanks

The whole experience was so easy to do, with in a couple of days I was able to store everything and feel safe to leave my valuable items there. The people at the 1315 Cope Ave E Saint Paul, MN 55109 United States Saint Paul location made it super easy and we’re so helpful with the process.

Tammy was so knowledgeable and so helpful with this unit rental. I don’t know what to do without her she is indispensable.

Rented a 10 x 10 for 5 years. It was originally called "Beyond Self Storage". PUBLIC STORAGE bought them out a few years ago. They did change out the vehicle entry roll up style doors. They now go up almost instantly. It is climate controlled, has 2 elevators, and 2 restrooms: toilet, sink, soap, mirror, tp, electric hand dryer. There are NO trash cans. I'm sure this is because if there were, some people would probably end up leaving old mattresses next to a trash can and consider it done. Can be hit-or-miss when loading/unloading when driving your vehicle inside due to other customers. It is nice to be able to load/unload inside out of the heat, rain, or snow. There is about enough room for 4 vehicles inside. I'd say the best times to go there is between 10 am and 2 pm weekdays, and Sunday mornings. They do sell moving supplies like cardboard boxes, packing tape, etc.

Rent go up to much

Great storage with staff available to help out

We moved into the space in March, the restroom 🚻 was repaired by May. The staff is great, especially Lori who is there the most. It is kept clean when staff is on site. Renters should take care of their own trash instead of leaving it on the floor! Maybe having a trash container by the office door would help that. I now have a second unit because I moved out of an outdoor facility and love it inside.

This place is awesome, and the customer service is 10/10!!!

Nice clean units but some of the worst customer service I've seen. Beware the fees and extra charges that they will surprise you with.. Make sure to take photos of any promotions or ads as well as they will quickly try to back out of them.. Avoid if possible 30 days for a small 10 by 10 will run you $250.

Lori is an AMAZING manager. She helped us tremendously during our rental and everytime we came in!

A very secure building with lots of helpful staff!!

The bathrooms haven't been available for use for over 2 months. This facility was bought by Public Storage a few years ago and has gone downhill since. It's quite filthy compared to its previous ownership. We won't be customers much longer. 1/2/23

I would actually go zero stars... But it's not an option. This place is a total rip off in every way the illegally sold my unit. Way ahead of schedule and I'm honestly thinking I'm not the first to go thru this with these guys

Lori is amazing. She helped me so much. Thanks again Lori!!

Lori have been so helpful, helping me getting the right units, clean place lori so friendly and helpful, i really like the 2 units i have.

Great storage place, best place we've stored our stuff at by far. Lori was great as well, loved her and got along great, would definitely recommend!

Clean

Nice and clean place to rent a storage unit

Dayle was wonderful with showing me the storage units I wanted.

Very clean always !! Staff is awesome ...especially Desiree!!! Thanks so much for guarding MY LIFE belongings !!!😀 And I. CANNOT FORGET LORI !!! YOU'RE THE BEST ...ALWAYS AVAILABLE AND HELPFUL !! LOVE YA !! I WILL MISS YA !! 😘

Please get more CARTS! Can't expect 3 carts with this many units! What a shame!

Had some technical issues with them in the past, but it's always nice to know my things are safe and not infiltrated by rodents or pest.

Had many issues with this location that still have not gotten resolved

Horrible workers they randomly close accounts and sell you units that are occupied

Dayle was very kind and extremely helpful in addressing my questions.

The property manager Lori is phenomenal! She took the time to understand my needs, provided creditable recommendations and has wealth of knowledge regarding the industry. Plus, the bathrooms and facilities are well maintained. I look forward to continuing my business at this Public Storage location.

Besides Lori this place does no hold up to there end of the bargain! The storage before had awesome hours , movable hoy s for those f us who work work work! If I were to have moved out I would have had to Park on the street with my truck walk up hill with my things to load the truck ridiculous the doors keep breaking can’t even get to my storage because of my hours at work and the hours of a storage changing so much I think we should all get free month

My rent has been raised 3 times! hours changed making it difficult to access the units doors have been broken more then not. Can't bring truck in. Because of the hour change they are so busy people on the street waiting to get in the lot.. 930 am to 6pm on the week day's.. normal working hours and the weekend's forget it 9 to 5.. can't get in the lot

This place is very clean and organized. Lori was also very nice and helpful! I really liked how there are carts that we were able to use to haul things easier. I'm glad I found this place! Thanks again Lori!

Was charged over $200 for not even being able to get into our unit, when we finally got a hold of the “manager” she claimed that we had not been there and she was there every day, long story short when we asked for our money to be refunded she was very rude about it. And we only ended up getting $8 back as a refund.

Lori was great to work with!! She showed multiple units and guided me on appropriate size to meet my storage needs. She was also helpfull in cleaning the mess of mistakenly ordering two units online (which I've heard is a common occurrence when trying to reserve a unit and then ordering a unit). If this happens be sure to check your bank accounts for proper refunding. Haven't received mine yet... been 2 weeks. Maybe it'll be deducted from next month invoice?

Seems like every time we go there the main door into the loading/unloading area is broken. Today no trucks - trailers allowed to enter.

This place is very well kept up. We been using Lindstrom storage solutions for a little over 2 yrs. It's very clean, storage areas are nice and big (like we need) or smaller versions that fit your things. Kyle's customer service is awesome! If he can help ya, he will! If anybody needs to store there things, look these guys up!!

Moving is always hard, but Lori at Public storage went above and beyond to help us find the right storage unit for our needs. She deserves a raise and a bonus for her customer service. I’d drive well out of my way just to work with Lori at Maplewood Public Storage. The facility there is great & clean too.

Lori is very helpful and a very good customer services.

Nancy was very helpful and friendly, answering my many questions with patience and a smile. She is an asset to Public Storage!

Lori was great at helping me select the right size unit for my needs!

Lori was amazing and very helpful she explained everything to us. Very clean and nice place.

8 to 5. Nice new facility. Wifi enabled as well. Great if you want a heated storage

Tom" was very knowledgeable and helpful to me in acquiring a storage unit. He went above and beyond to assign the perfect unit for me. I highly recommend working with Tom at Public Storage-Cope Ave, Maplewood, MN for your storage needs.

Lori was very helpful and pleasant to speak with. Service with a smile!! Customer service excellence!!

Nancy has been a great person she very knowledgeable at her job thank you .

I had an awesome and pleasant experience with this location! Lori is nice and very helpful with figuring out exactly what I needed. I would recommend this place to anyone looking for storage.

Nancy is so out going and even with a bad leg she still made it quick and easy i did a move in one day thanks to hsr being so fast and she was so nice.

Lori and Mary were wonderful! They explained the process very well and were so flexible helping me rent a 2nd unit when we couldn't get our truck load into the first unit we rented. The new facilities are very clean and convenient, though it can be tricky getting the largest size rental truck into the loading and unloading area due to the turns and other people parking like idiots.

Easy breasy!! Lori was awesome. From start to finish. I called on another public storage facility in forest lake and they told me no Public Storage offers the $1 first month promotion. Well sure enough Maplewood public storage does! And Lori was helpful with getting me the best deal possible. Thank you for making a stressful move situation a little bit easier. Special shout out to Desiree as well! She made leaving a breeze!

Great customer service!! Lori explained everything in detailed and was courteous and very professional. Very happy to have found this storage place. Clean and safe.

We had bought a locker on the auction site and when we showed up to claim it we were greeted by Nancy &Jeanette who were great with helping us out with everything we needed. Thanks Gals

I had a great experience using their first floor unit, it had a higher ceiling then I thought it would. The sales people are easy to talk to and explained how to use the app. Also the App to open the door was awesome for having a friend help with another vehicle.

Lori is very helpful and the establishment is very clean...

Clean with easy access. Would use again

Very convenient. I love the drive in option. Always clean and feels safe.

Got trapped inside after hours for over 2 hours had to call police to be let out. The previous owners of the building would have never let that happen.

Laura helped me getting all of my stuff safely and promptly in right away, more than helpful and super friendly, made my day even better!!:)) thanks you so much and I am happy to be storing with you!

Laura is the manager and she rocks! Best customer service ever! Love public Storage!

Tom was exceptional in orientation to storage facility enrollment process. This was a seamless transaction. Thank you Tom

Great promotion this month

Had a great experience. Thank you. I would recommend.

Good customer service very clean. Good lighting

Tom worked with me to get the best deal on a great locker!

Tom was excellent. Best service provider that I encountered in the past unit

Love this location but even more love the wonderful upbeat attitude Laura Alvarez gives to each one of her customers. Definitely make sure you ask for her if you visit this location.

Laura Alvarez is amazing. Next time you get a chance to visit this location ask for her.

Laura was very helpful in helping us get our unit secured

Very helpful staff. Rented a unit inside of 10 minutes. Units are spotless.

Rented the 10x10 storage space online with the online deal, price was very affordable and the front desk lady was amazingly helpful when I got there to assist me with any issues.

The people at Public Storage has been great. Tom was very kind and helpful to accommodate our needs. Their facility is also very clean and secure. I would highly recommend the company and this location to anyone who needs storage.

Nancy from White Bear location filling in today was wonderful and extremely helpful today. Fun to see a friendly face from the past.

They were very friendly. Great experience .thank you.

Expensive but safe and clean.

Super friendly staff (Laura) and incredibly clean and well maintained facilities!! Easy access and great location. I’d store all my valuables here if I actually had any.

Laura was awesome!

what are your monthly fees?

People are rude, it's not kept clean like beyond storage and it don't smell good no more

Thank you so much to Laura! Very helpful, got everything done smoothly!

The manager Laura was very professional and friendly. Facility is very secure and clean. Any question that I had was answered without feeling like I was a bother. I even received a notification that I did not have a lock on my storage unit which made me feel like if my belongings were there yet they would be safe. Top notch one of the best storage places I’ve used.

Clean and friendly

I came to this place bc it was one of the better places and I was trying to get away from public storage. Without notice public storage had bought out the company and now I'm back to square one. I see now that ps is trying to monopolize all these other places. Will have to yet again take my stuff put elsewhere. BS imo.

How do I find online auctions of your units being auctioned off?

I love feeling that my belongings are actually secure in their facility! I have had things stolen from another facility with outdoor storage. Beyond is very clean you can smell the cleanliness everytime you arrive. They do everything to make sure your things are safe and stay clean and bug free. It is mostly staffed and there is an extensive camera recording system. I had somethings in there for a year and pulled it out after getting it home realized there was no dirt to spider webs and almost non existent dust! We have been here for going on 3 years and couldn't be happier.

Too many people not wearing masks. Super unsafe. Moving my stuff out asap because it is just endless.

Clean and safe place to have your belongings

Tony was very responsive to all of my questions. Facility was clean.

Clean and safe, also do regular critter checks...

This storage facility is way different than your average storage space. You drive right in using your phone to unlock the garage and it’s warm so in the winter you don’t have to deal with being outside. Everything is clean and secure and the prices are super low for how nice the facility is. Staff was really nice in setting it up and you can come and go whenever without having to talk to anyone which I enjoy.

Great service.

Very nice,big and clean. Lots of different size rooms to choose from. The only drawback is some people are very rude and will stop and unload right in front of the elevators blocking everyone else. Some others will stop just inside the big garage door and stop so nobody else can get in.

Had a great experience setting up a storage unit with Beyond Self Storage - EXCELLENT CUSTOMER EXPERIENCE. Thanks Tony for helping me out!

Tony is very personable and professional to work with. I've always had the feeling that they were going above and BEYOND expectations!

Beyond Self Storage has provided excellent customer service for myself and family. This establishment is very professional and has been very helpful with my storage needs. Tony is great to work with and very resourceful! 10/10 highly recommend!

New building, climate controlled air, and helpful staff. That's the Trinity of upscale storage facilities. This is the only storage outfit that I recommend to people living in the north metro. I guess they have other locations around town, too. Those are probably also top notch.

Great storage facility!! Never a problem in over a year we've been there. Always clean and friendly, helpful staff. There seems to always be a problem with the elevator but it is used quite frequently by everyone. They call in the repair crew immediately and it is fixed soon after. Bathrooms are sanitary and stocked be and water is offered also. Carts are provided for maneuvering your things up or down the elevator and are kept neat. The one thing I would like to see is a place to recycle boxes you don't need, a place for small trash items such as one plastic bag of the items brought to drink or snack on. Maybe a place to donate some furniture or tables etc. that someone else might need. Perhaps a board to post a notice that such items are available. Just a possible idea to try out.

My experiences with this company have been very timely and pleasant. It’s the best storage company I have ever used in the twin city. The staff there is very efficient and nice. Very clean and orderly.

Managers are very helpful and building is very clean and good temperature!

I went in nervous to leave my belongings after moving but they made me feel really safe and secure after looking at the units and talking more with staff

Great facility! Very clean and the staff is wonderful!

First class facility, and the staff are incredibly professional and helpful!

Very clean & safe. Paying is easy with accurate payments coming out of checking account. Helpful staff-very satisfied.

I had a great experience, great customer service. Sophia was great to work with. Went over everything and was accommodating to what I was looking for. Thank you

Amazing service. Everyone is so kind and helpful! Definitely recommend!

Great facility!!! The staff was very helpful and friendly! 10/10 would recommend.

Overall as good as a Storage facility can be. REALLY clean and seems really secure. Working with Sophia was great, she made it easy and answered all the questions I had.

Nice place, good customer service

I had to make changes in my reservation at the last minute, and they came through for me. Great service.

Clean and staff very friendly

Great place.ive been renting.a year and a half.toni and Carlene.get the job.done straight professional.keep up the good work.l use to rent at public storage.but no more.

Needs more outdoor parking.

So im being removed from your facility because i stay here too long? And now cant access my belongings because you denied me access and only have until the end of the month but cant even access my belongings to do so this is how you treat your veterans i hope you sleep nice and comfortable every night

I have had a very positive experience with Beyond Self Storage. The set-up was easy and the staff friendly, answering questions, making suggestions. I am pleased with the space and how much I can put into that locker. It is clean, temp controlled, carts readily available, bathrooms clean. Easy and secure in and out of the building.

They charge me five times and drained my bank account and of course nobody answers their phone. I am not happy with them I would suggest going elsewhere

Clean, temperature controlled, & friendly professional staff Update0

Very convenient, automated entrance and exit, large carts for transporting items to unit. Several unit sizes. Manager was very helpful.

To high!

Welcome to unprofessional, ripoff, nonfunctional door(gate) ripoff free first month rent/half off first month or so , bloody hidden fees - AKA Beyond self Storage. beyond self storage proclaim themselves to be secure and clean but a good number fall short of how you would probably define these terms. Broken surveillance systems, Poor security vetting of visitors beyond self storage either through negligence or direct involvement, have played a part in theft of contents from lock-up units. although crooked beyond self storage have been known to cut padlocks to gain access or allow others to do so. Beyond self storage will sale( auction it) your stuff for an outrageous low price, thousands of dollars’ worth of content. Sometimes, they just turn a blind eye while units are rifled. You better off storing your stuffs at any U-Haul location.

Clean nice great place excellent staff

These folks go Above AND Beyond. Can't say enough about their service. Very clean, affordable, friendly staff, many units in all sizes, great indoor climate controlled secure facility. They have the whole package. Highly recommended!

Amazing customer service. I came in and couldn’t find a cart and there was none. One of the lovely ladies went there went and found me one in a quick timely manner. I would recommend this storage facility to anyone looking. Also there prices are very reasonable and for a good amount of space. Also Paul was one of the most friendly people I have ever met. Thank you for all you do!!!!

Clean , smells good and it's worth it

We are very pleased with Paul Lucero ..the manager and his staff for taking care of some property that we had forgot to put in storage or take out a storage fortunately they had the chairs that we were looking for and a couple other boxes of cooking supplies put away for us separate from everything else. We are very grateful that he had found them for us and we were able to get our things back.I think Paul was excited to see that we got our property back as we were. Even helped us out to the car with it. We truly appreciate the service that we received here. Thank you Paul

I recently needed to rent a storage unit and decided to check this place out. Paul, has been amazing and very helpful. He is always offering us beverages and asks us if we need any assistance with moving anything. This place is very clean, smells nice, has drive in access, and carts right off the elevator to carry your stuff up. I've never seen a storage unit that is so nice, clean and has great employees, like Paul to assist. I will be recommending this place to everyone.

Very nice clean drive in facility with elevator

Clean and friendly place. Also, affordable spaces.

Great we are happy with the lady she help us. Excellent job.

Great experience so far. Worth the money. Clean. Clean. Clean. Friendly helpful staff. So great 👍

This Storage is "Beyond Self Storage"!!!

Clean and secure, as it should be for a storage facility. Staff was super helpful and great to deal with.

Best facility ever ❤️

Top quality self storage, clean, friendly staff.

Love it

Friendly staff

Newer facility. Drive in access. Staff was very helpful and courteous. They have an app that allows you to open and close the garage doors from your phone making access easy. No more remembering codes or losing access cards. Prices are fair with move in specials. Only down is they don't have 24 hour access.

I have rented 2 storage units. This is a drive in facility that is convenient and keeps you out of the bad weather. Emplyees are very helpful and friendly. I highly recommend Beyond Self Storage.

Clean

Incredibly friendly and easy to work with!

Great facility! Very nice, secure, and clean.

Great place to store stuff, but this is the first storage company ive known to not pro-rate a return for moving out early in the month. Let alone they didnt "move me out" in theirsystem until i got an email saying i had a bill to pay. Sure looked like they were taking advantage of me.

What are your gate access hours?

Where is Beyond Self Storage at Maplewood located?

What size storage unit do I need?

Do you sell moving supplies?

I love these guys. Facility was beyond clean. Tony helped him-excellent.

Clean and nice. Security cameras everywhere, bathrooms, indoor parking and constant temperature. Prices are very competitive if not better than some competition.

Tony was great and easy to work with. He made the process very simple from start to finish.

Clean place! pleasant faces!

Was told over the phone that even though I was late on rent, if I paid in full including late fees by a certain date my unit would not be touched. I paid by that date but later found out that the person who I spoke to was from a call center and my locks had already been cut off.

I called to see if they had a unit available, they had what we needed and told to go to the office, it was about 215 when I called (they close at 400). Tony was our guide and did a WONDERFUL job! He was kind, courteous, helpful etc..With a welcomig smile. He took care of us, lock and all. We were in and out within a half an hour! Thanks Tony! I would recomend Beyond Self Storage to EVERYONE that was looking to store their belongings! Great Service! Climate Contolled, High Security. Just check it out!

Property managers are kind & curteous and the place smells amazing! Always has carts ready for use and pulling in with your own access code makes loading and unloading a breeze. Highly recommend them.

I have two storage units at Beyond Storage and must say that if it weren't for Tony, it might be a different story. Tony has straightened out some of the paperwork mistakes that the other rental agents caused. I love the facility and it's units, but wish the unloading area was longer and wider as moving vans, trucks/cars with trailers and other types of cargo carriers makes for some unique experiences in unloading your articles for storage.

Clean and well-kept up

Nice Storage Place. Neet clean Heated..State of the Art 👍

Very nice and clean facility. Wonderful service, very helpful and professional.

Can't say enough about Beyond Self Storage in Maplewood. The facility is spotless, the ease of access is fantastic, and the monthly rates are excellent. The staff is fantastic -- Tony is knowledgeable, friendly and professional. Thanks for a great experience!

Excellent

Terrible they told me I owed $600 at another storage so they wouldn't rent to me which is totally bogus cuz I didn't owe 600

Ms. Sabrina Capers my unit # **48 Account #****768 "referred you" beginning October 2018 Beyond Self Storage 1315 Cope Ave E. Maplewood,Mn 55109 gate hours 6am-10pm You get the 1 month free for using this referral. And I get $50 off my rent so please accept the referral The customer Service was very helpful. I was happy to get help from the women whom is the manager and the man they both were friendly and knowledgeable about the monthly bill. They where supportive and caring when I needed them to change my unit twice my first issue was the size of my unit I needed more space, the 2nd issue there was something unknown on the floor of the unit. I didn't want that unit as you agree to leave it how you found it. I was able to fit all of my belongings into the final of my choosing. I paid for 3 months ahead of time. I moved into the unit. I felt they did a good job as a team,I communicated with them on the phone and in person. I would use the Beyond Self Storage again.

This is the cleanest, most up to date and pro staff available in the storage industry, very happy.

Staff was very pleasant, efficient and accommodating. Facility clean, secure and well maintained. Would use them again if needed.

Awesome service!

New storage facility, great service

Friendly and helpful staff, really nice facility that is temperature controlled. Prices for storage are affordable and with an extra monthly charge, you can get 24 hour access.

Best storage facility I have ever been to! I'm so glad I'm renting here and I got out of public storage!!! Great price! Great facility! Great friendly staff! It was so easy to move in! They even have karts and dolly's to make the move that much easier!! Can't believe I even hesitated on switching! Cant wait till winter, I will be able to actually get in my unit! Yay!

This place is brand spanking new. Climate controlled and usually on sight staff during weekday daytime hours.

Moved out of an outdoor storage unit into the brand new beautiful Beyond Storage in Maplewood. Our outdoor unit price was going up, for the same size unit we not only got a brand new inside unit with heat and temperature control at Beyond Storage, but lots of extras and all at a much LOWER price.. What a great move! Everything you need is right there. Plenty of carts. Easy drive in and drive out. So glad we moved when we did, our outside unit flooded two weeks later when our 20 inch Spring snowfall melted in just a few days. Can't say enough about the great people and great facility. It's perfect for my small business inventory.

What are your prices for various sizes of units?

Very happy with the climate controlled building and the drive aisle makes it easy to move in.