Jenny here at public storage did an awesome job very knowledgeable about ourselves pictures services, etc. she deserves a raise
Jenny is a great worker and she is doing well and working very hard the customers like me
Very friendly and professional, knowledgable, quick process no delays,
Outstanding !
Firts time getting a storage unit and employee was very helpful
Very nice office manager and very helpful
Simply amazing... The lady i spoke to today and Tuesday, was very understanding, professional, knowledgeable and patient.. Thank you so much for everything...
Very clean, safe and great friendly staff!
Jenny is awesome and very nice !! Extremely helpful with explaining how to get our first storage unit.
Katie rented me a space and she was so nice and helpful. Hope to see her next time whether here or in another location.
Katie is helpful renting space
Jenny and Paul are awesome great people!!
I was very impressed on how helpful Jenny was , with a great smile and attitude made me feel very welcomed!
Unfortunately when I stop by on the following Saturday the lady that was in your office was the total opposite not very helpful would not listen to my concerns and was constantly complaining about having to be there n having to go to another storage facility to continue working...At one point I asked her if you guys were short staffed n she said of course but they don't pay but $16.00 an hour so we can't get anyone to apply ...
I left there a bit disappointed because she also said the police were there all the time, making me wonder if my belongings were even safe there.
I asked Jenny about that and she reassured me I had nothing to worry about....
Omg!! Jenny was so awesome she did a great job great customer Thank you so much awsome.
Jenny was great, she help me with everything she make sure i was satisfied with the service.
Paul was able to troubleshoot my problems with renting a storage unit. He was so kind and patient with answering all my questions. Him and his wife also gave me good advice on covering the lock with a bag during the winter months, which I didn't even think about. Super kind and knowledgeable couple. Highly recommend renting a storage unit here. Thanks, Paul.
The customer service and facility is amazing
!!
Great employee answers all questions.
First time going to this storage unit. Jenny, the property manager, was such a great help. Extremely respectful, kind, and patient towards my sister and me. I know our belongings will be secured here. Thanks, Jenny, for your assistance today.
Jenny absolutely saved my life…. Keep her forever. Give her a promotion. SOMETHING. She eased my tension during a VERY hard time and I am so grateful for her help today. She went above and beyond (and for a different location at that!) 100 thumbs up.
Jenny has always been very helpful and thorough with her knowledge
Jenny provided a seamless rental process
She was great made my day. Keep up the work….
Jenny is awesome!! Great place storage.
Jenny was awesome today! Very informative which gave me clarity regarding my account and went out of her way to assist me in carry a larger item to my car. Very understanding and professional!
loved the customer service!!! Jenny was amazing!
Next time you need a storage unit, make sure to ask for Jenny. She cares about the upkeep of the place along with making sure you know what you [customer] are going to expect. Very happy and pleased with her customer service. Made me feel good knowing my property is in good hands!
Hi...Enjoy renting at Xylon Ave North location...Jenny & Paulie the on site managers, are wonderful to work with...clear on details about renting.... very Cheerful & helpful....I now am renting 4 Units there presently
Convenient location. Property manager (Jenny) and staffs are very friendly and helpful!
Had questions about a unit and Jenny was very helpful and courteous! She was very clear and supportive in answering my questions and addressing any of my concerns. I would recommend her customer service to anyone!!
The storage unit I previously booked online was too small. I needed a bigger storage & Jenny was so helpful at end of her day to transfer to larger unit. Life saver because I need to move my items today! Thanks a lot Jen!!!
I had a good experience. Jenny was friendly and helpful. The information was thorough and I recommend the public storage on Xylon Ave.
Jenny was super helpful! Thank you!
Jenny was excellent with my storage. Very good customer service for my time I was there. Great job Jenny 😁
Jenny got me hooked up with the most accessible unit for the size I needed, polite and efficient, she made me feel like all my Christmas decor will be perfectly fine!
She has the best customer service skills and very respectful.. Love her energy and knowledge
Jenny was awesome!! Renting was fast and easy!
My experience was they have a good customer service, the place was amazing.
My Dad passed, and he was in charge of a number of storage units for family in the area. It was such a hassle having to deal with numerous companies and locations, I can say Jenny and her husband at this Public Storage were easily the nicest to work with and really took the time to explain the process and help us get all our ducks in a row. Thank you Jenny!
Excellent service. Great rates.
I just got a storage unit at this location and Shawn was super helpful and answered all my questions. If you need a storage unit I would definitely recommend this location!
This place is a joke I paid them six months in advance and they could not refund my money for two units that did not open because of Ice was on the ground poor management do not go here please.
Not open during posted hours
This is a review dedicated to Melody. She has went above and beyond to tend to the issues and concerns of myself. In a time where so many individuals are suffering from loss, illness, stress, depression, anxiety and grief, people can easily dismiss the problems and concerns of others, because they are going through problems themselves! But, Melody was not that kind of human being. She took the time to deal with any concerns that I had. Often times, there are those in higher positions of employment that do not do the job well. A crooked police officer, an unjust judge, a deceptive president. The fact the Melody has exemplified a person of higher integrity and goodwill than some who hold much higher positions of employment says so much about her character, heart and state of mind. May Melody be rewarded for how she has handled me. 🌷