Public Storage Self-Storage Units at 801 Joliet Road, Willowbrook, IL

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6
Address
801 Joliet Road
Willowbrook,
IL
60527
Full Service Kiosk Available
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 45/moSmall 5'x5'- Outside unit
- Drive-up access
$ 45/mo $50Best Price Label -
5'x5'Online only price$ 47/moSmall 5'x5'- Inside unit
- 1st Floor
$ 47/mo $53Best Price Label -
5'x10'Online only price$ 89/moSmall 5'x10'- Inside unit
- 1st Floor
$ 89/mo $99Best Price Label -
5'x10'Online only price$ 94/moSmall 5'x10'- Outside unit
- Drive-up access
$ 94/mo $105Best Price Label -
10'x10'Online only price$ 141/moMedium 10'x10'- Outside unit
- Drive-up access
$ 141/mo $156Best Price LabelHurry! -
10'x15'Online only price$ 171/moLarge 10'x15'- Outside unit
- Drive-up access
$ 171/mo $190Best Price Label -
10'x20'Online only price$ 181/moLarge 10'x20'- Outside unit
- Drive-up access
$ 181/mo $201Best Price Label -
10'x25'Online only price$ 218/moLarge 10'x25'- Outside unit
- Drive-up access
$ 218/mo $243Best Price Label -
10'x30'Online only price$ 226/moLarge 10'x30'- Outside unit
- Drive-up access
$ 226/mo $251Best Price LabelHurry!
Nearby Self-Storage Locations
Self-Storage Near Willowbrook
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Willowbrook Storage Units Off of Kingery Highway, Interstate 55
Willowbrook Public Storage offers an array of self storage options, sitting immediately northeast from the junction of I-55 and Kingery Highway.
Given its proximity to the freeways, as well as Madison Street and 79th Street, it's the perfect storage facility for customers throughout southeast DuPage County, including Burr Ridge and Palisades.
A 5x5 storage unit can easily hold sports gear and seasonal athletic equipment, while a 10x10 storage unit can also fit bulky holiday decorations, small kitchen appliances and boxes of old clothes.
Meanwhile, families living near Harvester Park can declutter the basement, garage and multiple bedrooms with the help of a 10x30 storage unit.
Indoor storage units and outdoor storage units provide customers with plenty of options when browsing cheap storage units. This facility also offers rental parking spaces for vehicle storage, as well as enclosed vehicle storage units too.
A manager lives at the property and the rental office is open 7 days a week. Inside, customers can also purchase moving supplies.
Things sure have changed since Willowbrook was officially established in 1960, but the strength of this tight-knit community remains true. When a bit of extra storage space is needed, count on Public Storage to provide cheap storage solutions year after year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 413)
Diona is very kind. I been renting for awhile there it is great. Everytime I see Diona she always speaks
Public Storage need someone like Diona at every property. She deserve award for her hard work.
Diona very professional
Diona is great
There's no one ever on site that is my biggest problem with these places when you wanna talk to a live person.
Theresa is a sixt star! Thank you!
Diona is wonderful
Diona is very wonderful lady and very professional and took good care of the property for me.
Diona is your go to person for anything you need! She is so friendly and caring! Thank you so much Diona!
Diona is a great manager
Diona is the best she has such a great personality and is very helpful 5 star customer service
Diana is wonderful
Excellent service very friendly explain what you don’t understand really appreciate you thanks again Ms. Dina
We have rented space at this location for a while and have worked with Diona many times. She is very prodessional and a pleasure to work with. Location is convenient, has many storage options, easy access and is clean. Keep up the great work.
Diana have great customer service
Although overpriced My partner Carl Provorse has singled out the manager Biona as a amiable professional who takes care of a problem right away. Large and Spacious! This one is on 801 Joliet Road Willowbrook, IL 60527 Toby Ross
Great service with Diona
Tim is the great guy who answered my questions.
Diona was so great! Super friendly and awesome customer service! Thank you for making this process seamless!
Dion was a absolute pleasure to work with she went above and beyond to help us with what our needs were. Also, Steve was extremely helpful & just a all around great guy at the location in Darien. They just didn't have the size unit we needed. So thank you to Steve & Dion . 5 🌟 🌟 🌟 🌟 🌟
Diona is so helpful! Wonderful attitude and so friendly.
Tim is great
Diona was very helpful in assisting me with selecting the correct size to cover my mattresses for my move. Excellent customer service!
Great Customer Service!!!!!!!
Great property Diona keep it very clean
I have to say that Diona is a delight to work with. She is very knowledgeable and is always willing and ready to assist her customers! Keep up the great work! 😊
Diona was very welcoming and personable, provided excellent customer service and showed me to my unit.
We recently opened a unit. The property was very clean and maintained. Great customer service, Diona helped us to our unit and was very friendly.
Diona was very helpful and truly very informative
Diona has the best customer service she is very professional and patient Thank you
Diona is great. Always friendly and very helpful
Very professional… Very knowledgeable about her facility… Great rates… Very clean. Thank you Diona!!!
Donald was an absolute pleasure to work with. Thank you Dlona
Diona was Exceptional. Thank you so very much for having her to help.
Great services!!
Diona is wonderful. Property is very clean. The office closed at the beginning of October and the property is still clean. Every time I see Diona she is always smiling and speak to all the customer on the property. Public Storage you have a winner not every one is like Diona.
diona had very great customer service and made me feel very welcomed. Everything was super clean!
Diona was very nice and courteous! She gave me fabulous service :)
This is great place for keeping your stuff secure and cozzy. Diona is great and helpful, I wish there were more people like her!!! Thanks so much!!!!
I am so happy with Diona services. I have to move out my place by the end of the week and she was able to assist me with storage. Until my closing date on my new home. She was kind professional and was down to earth. I highly recommend this location and will come again. Mrs C. Williams
Came by to look at a space and Diona is great.
glad I went here very clean and everything went smoothly .Diona made my experience very welcoming and easy.
Diona was in helping me rescue my unit. She are the best.
Tim was amazing to work with and incredibly helpful. The place was clean and customer service was outstanding.
Best customer service ever! , the front desk worker dionna was very helpful on getting us a storage unit fast and easy ! . Look no further than getting a storage unit here the staff are amazing !!
Diona was awesome she has a wonderful personality and very helpful. I would recommend this public storage just because of her.
Dionas customer service is outstanding ! Wouldn’t go anywhere else !
This review is for the newer facility on Kingery. We had such a great registration experience with Barb. She went above and beyond to help us. Excellent customer service at this facility and it’s new and well maintained. Tim, the manager, was equally friendly and helpful as well.
The young lady Diona helped me with getting the right size Storage space needed. I am so grateful she knew what size I needed and saved me money.
Diona was very helpful. The storage space is very easy to access, clean and a good size.
Been renting a unit here for a few months and just recently upgraded to a much bigger unit. Diona is amazing, her customer service is top notch. She really made this move and experience very easy! Went above and beyond! Strongly recommend public storage!!!
Diona is wonderful and helpful. I enjoy coming to speak with Diona every month
Very easy and safe - Barbara was really helpful and friendly!
Walked into the office and Diona had a mask on and greeted me with a smile behind the mask. Diona is very professional and kind.I will be renting in May
I came in to look at a storage unit and Diona was so professional and super nice! Great customer service and so engaging!!
Spoke to Diona about renting a unit and she was very professional and kind.
Called and spoke with Diona about my storage unit.. She was very helpful. I truly enjoy doing business with Public Storage & Diona
Diona is wonderful. Made my move in easy. I know my items will be safe at this property because Diona care very much about the property.
I went here looking for information on units and because of Diona exceptional service I decided to rent my storage unit at this location. Diona was very helpful and knowledgeable. She really took the time to help me make the right decision on a unit that would fit my needs. She was very professional and made me feels welcome and appreciated. Thank you Diona for providing exceptional service and for being such and awesome person.
Diona will greet you with a smile and help with packing supplies in finding the right space for your itmes. Come see her and let her as sit in your move!
Reserved online, then drove over and met with Diona - who was waiting for us. She was very friendly, helpful - showed us the exact unit and helped us complete the reservation. Thanks Diona - great, easy experience.
I came to visit the location for packing supplies and I was greeted by Diona, she was so nice and professional. Customer service like that is hard to find.
Diona was very helpful She was great. Thank you Public storage for sending me to Diona
Diona Is Awesome! Thank You Public Storage. My Wife And I Are Happy To Be Apart Of The Family. ❤️
Deana has excellent customer service her positive energy is everything !!! The property is very well maintained she makes it a pleasure to do business with Public Storage !!! 😃😃😃
I Love This Location And Dont Get Me Started On Diona! She’s An Angel And I Truly Am Happy That My Husband And Me Stopped In Yesterday! Very Satisfied And Great Customer Service!
Went Public Storage in Willowbrook to make a payment. Diona is a great young lady. This young lady need to recognize with award she is a great with people and helpful. I will come here to make my payment every month.
Diona is an asset the the company. Her knowledge and customer service alone speaks for itself. Keep up the great work Diona! 😊
Diona was like my "Storage - Fairy GodMother" today....it felt like i was keeping stuff at her house for a while, for her to watch over.....what more comfort and trust could anyone ask for?
Diona was great. Was very professional. Property is clean and office .
Diana is a great help! Place is clean and friendly.
Diona was very professional and was a good help .she definitely deserves a raise . Great experience
Diona was great! So helpful and polite! Great location!
I've been at this location for thirteen years and I'm very satisfied. Professional staff and reasonable rates too.
Diona is very professional, friendly and kind. She made the rental process very easy. I'm looking forward to a long relationship simply based on the sign-up process. I would highly recommend Diona and Public Storage in Willowbrook, IL
Fantastic and friendly service from Diona! She’s awesome and very helpful.
We are very satisfied with the patient and professional staff at Public Storage. Diona is always nice and helpful. Her sunny disposition make her a joy to do business with. Mary Coughlin
Appreciate the great experience! Such a funny lady but made my day and this move in so smooth.
Diona was very helpful, polite and professional. Thank you.
Diona was very helpful. Came to property asking about prices She took me to see a space Very nice of her
shahidah is simply amazing great customer service 10 stars 🌟
Shahidah was great at helping us out for storage
Had an excellent experience with Public Storage! Manager Diona and Associate Shahidah were FANTASTIC!! Went to close out my account after 18 months to find the door to my unit malfunctioning. They were terrific about not charging me and gave me a generous amount of time to move once the repair was completed. They always kept me informed with phone calls, and I could not be more pleased with my experience! Diona and Shahidah are a genuine pleasure to work with and kudos to Public Storage for having such practical, professional and attentive staff! Thanks, Ladies, and I'll always look to Public Storage for my storage needs and moving supplies!!
Diona hook me up!!!!
Shahidah gave me 5 star service excellent customer service!!!
I am a new renter but impressed so far with cleanliness of the facility and friendliness of staff, especially Diona.
I am a firm believer in customer service. My return business depends largely on how I've been treated by the staff. After renting a storage unit at Public Storage in Willowbrook, I will not go anywhere else nor will I go to any other location. This is largely because of Diona. Diona asked about my needs and asked what I was looking for. She did not try to take advantage of me by trying to sell me something I did not need. She was straight forward and honest. But, more importantly, she was very pleasant and welcoming. Thank you for making my decision easy!
Shahidah & Diona both are friendly Excellent Customer Service !!! Shahidah was especially helpful showed me the space she’s very detailed .
Tim was great. Showed me how to do the erental. Very pleased with hHis service.
Extremely helpful and nice.
Tim has been extremely helpful in this process! He helps with all my questions and concerns, always and willingly! He is the best!!!
Tim was a great help, i recommend you utilize his services.
Excellent service and very professional. Best experience I've had
Great service!
Thanks Kevin for your great service!
Tim was very knowledgeable and professional. Very nice and was able to answer all my questions. Excellent customer service.
Tim is amazing to work with and always professional. It seems he really cares about the customer experience.
Tim was Very helpful and answered every question we had.
Tim offers great customer service and was very helpful when I needed to move. He helped find what i needed and gave good advice on how to pack my belongings. Always friendly and answered every question I had!
Mr. Tim provides a great customer service at hos location for storage place.
Great service. Very thorough. Thank you
Great spot great people! Always send a reminder of payment due. Avoiding late fees! Recommend!
Great place and staff. Tim made my transaction quick and easy.
I’ve been to several different storage facilities throughout my time. I have to say meeting Tim at this location has been a very good experience . He eased my anxiety I had about storing my belongings and that they would be safe. Making me feel really good about my decision. Tim is a very pleasant gentleman always smiling and being positive. I am so happy to meet him. Thank you Tim! You are a real asset to this company.
Mgr. Tim truly a people person, very professional and answered all our questions listened to all our concerns. Great customer service
Tim you are the Best Thank you for everything especially going way out your Way thanks Again Mr.Tim
Fast friendly and efficient
Tim... the person who helped me today is a five star person...he help me in everything I needed to know and see at the public storage facility....he was friendly, patient, respectful and concerned with everything I needed...again I give Tim 5 stars...good people are hard to find so please keep Tim around ...he's good people
Went in today to rent a storage unit. Tim was so helpful and friendly. Anticipated my needs before I had to even ask questions. Feeling super comfortable storing my things at this facility and will definitely recommend to family and friends.
Great service. Thank you!
Tim is helpful
Tim is the best! Service with a smile & everything is squeaky clean. Tim is very customer service oriented & does everything he can to make each visit go smoothly. Thanks, Tim!
Tim is fantastic. Love this guy. Place is clean best manager ever.
Great service, great management!!
I love this place
Your the best Tim thank you for your services, very polite and curtious.
Tim is great! Thanks for your help.
Great customer service and Tim was very helpful.
Tim is the best manager at any Public Storage unit. and I’ve been at quite a few! He is kind, helpful, knowledgeable and willing to help in any way possible for his customers!!
Tim is great thanks
Tim was such a great help! His customer service was truly amazing. Thank you so much for just being you.
Tim was wonderful to work with. Very accommodating and helpful
Tim's service is exceptional. He genuinely cares about the customers needs and follows up extremely quickly and efficiently I am highly recommending this public storage facility to many friends and they need to ask for Tim.
I absolutely love the service Tim help me his service was outstanding thank you all
Tim is very good at gis job. This place is great to have him here.
TIm is great guy to deal with.
Tim is one of the nicest guys i know.
Tim did a great job. He goes above and beyond the call of duty. Something not easily found today. It's good to see the spirit still alive in some.
I have had my storage with this location for the past year and Tim was right there along the way. With reminders and helping in various other ways. Thank you.
Tim the property manager was top notch
The staff there was very helpful and knowledgeable.
Tim is very good always helps with alk my needs
Tim is the man. Love this guy
I strongly suggest checking this place out if you are in need of a storage unit. Ask for Tim, he was very helpful.
Tim was great.
Love this spot. Tim is extremely personable and helpful. The facility is well managed. Best experience I've had with a storage ficity yet.
Tim was a nice guy. Answered all questions thoroughly. Great customer service!
Tim was a great help. He took the time to make sure I had the right size units for my needs. Explained everything in such detail.
Great experience working with Tim at this facility. Highly recommended.
Great location. Easy access to the major express ways. Manager there is great and very helpful.
Great location, easy access but still super secure. Kevin was great help getting us in and set up. Long or short stays this is the place to be. best access to all the express and tollways. Love it.
Tim is,the man
Tim is a very nice guy
Tim is great
Tim was a friendly and down to earth guy. Thanks for helping me and giving me the best price ever. My unit was clean and perfect for all my things... I give Tim and his knowledge a BIG thumb up!👍🏼 Mildred (Millie)
Very clean place highly recommended thanks again tim i appreciate your help. Good customer service
Very friendly service, very professional!
Quick, easy and friendly!! Tim did a excellent job setting up everything promptly!!
Tim has the best customer service feels like a big family and everything is well explained and detailed! Best storage facility!
Thank you for everything Mr Tim.. keep up the good work!!!
Thank You Kevin
Kevin is very helpful and has made the process of renting and accessing my space smooth and easy.
Thanks Tim for everything.. Great job!!!!!
Tim waa very courteous and helpful. Quick to respond.
Tim is a great person. He has helped me out a ton. 5 stars all the way
Tim is the BEST!!!!!!!!
Thanks Kevin!
They are not clear on the rates when u do a reservations, trying to sell you stuff you don’t need. Final charge more than estimate over the phone. Do not use!
Tim’s great 👌👌
Excellent and very friendly assistant!! Highly recommend place!!
The customer service was wonderful!
Do you work with or recommend a moving company than can help remove furniture from a large home and deliver items to your storage facility?
Amazing service from Tim Smith.
Quick solid service in and out within 15 min and Tim was able to get me a bigger unit for cheaper than what was originally planned
KEVIN was very helpful. Thank you!
Thx! Kevin
Tim has Great customer service
Tim is the best, most generous person that we have worked with. Great Experience all around.
Tim was very helpful and very professional, provided excellent information and let me know how everything worked
Tim was awesome! Was very informative and helpful for a first time public storage user. Really appreciated it.
Kevin is great guy and gave me some good advice on storage .
I have never had such a good expirience , very friendly fast service everything explained perfectly i can say Tim is the best, 10 stars for him 😊
TIM IS A GREAT GUY! Very helpful! Awesome place to rent from!
Tim is great. You don’t find many people anymore with a great personality
I booked a unit online, I followed through n met with Tim, he was very helpful, and kind. I've stored at multiple locations. He is one of the best reps I've ever dealt with... Sincerely, Duane Nystrom
Tim was extremely helpful! He answered all of my questions and got me all set up in a timely matter! I highly recommend this Public Storage!
Tim is great
Tim so nice
Awesome friendly service, Tim was fast and efficient!
Kevin was very helpful,explained everything in detail
Tim was very helpful and made the process very clear to me. It was a quick and easy process and I recommend this place. Excellent customer service still exists!
I recently helped my Father in law rent a storage facility here. The manager Tim was very helpful. He made the process very painless, explaining everything I needed to know about. I recommend public storage in Willowbrook as Tim provides A1 service.
Always Great Sevices Tim
Tim was amazing! He was there when I rented/vacated my unit and he was incredibly helpful. Very polite and understanding. I'll definitely recommend this facility to people. Hopefully, Tim will be on duty to attend to them.
Tim was absolutely amazing! Took his time explaining everything and put us at ease even though we arrived 20 minutes before closing! I definitely recommend this place!!!
Tim my storage unit manager was a bright light during an otherwise very stressful and dark time. I cannot express how lucky I was to have had him in my life during the past six months. I no longer need the unit, but I will definitely miss Tim's bright and cheerful demeanor. He actually has been one of my angels during this time.
Tim was the best! He helped me find the right storage and for a great price. He was honest also about the rates, which I totally appreciate. He’s still going to keep me updated if more units are available within my price range. I think I need another one. The facility is such easy access. All the units are pull up and first floor. I operate a business and I don’t want to lug merchandise down hallways or on higher floors. I highly recommend this location and Tim for your storage needs.
If you want some nice and friendly menager come here and talk with tim he gonna explain everything to you the way everybody should
My sales associate "Tim" was a great help, kind and courteous. 5 stars
Tim is an exceptional person the best there great customer service just a great person overall
Tim was very professional and polite. He took the time to explain everything.
Great convenient location, Tim is very professional and helpful with everything you need
Thanks Kevin
Not impressed at all the prices are bait and switch. When I went to look at the storage space I could smell mold, I also seen mold in the corners, workers try and be nice though.
Honestly, Tim was really great. He didn't just try to get me into any unit, he helped me get into a unit that fit my needs and price. He's was very informative and answered all my questions and went over everything with me patiently. This is probably the best experience I've ever had with any rental or storage store out there.
Tim provided wonderful customer service, he made the process so easy and pleasant, I would totally recommend this facility , it was clean and well maintained
We vacated and just wanted to say Tim was great. If we need to store again public storage is the place.
Tim is very helpful. He is pleasant and cheerful. He is always able to answer my questions.
Thanks Kevin for excellence service!
Great experience! Tim is fantastic!
Tim was very courteous and thorough!
Tim’s service is great and really helpful!
Tim has to be the best public storage manager I've met yet ! Thank you !!!
Tim is doing a great job
отличное место Tim
Tim is great !!
Went to public storage and was immediately helped by Tim. He was extremely helpful and helped me to make my move at the storage a breeze.
Tim is great!!
Excellent customer service from Tim, very helpful, very pleasant to deal with. Highly recommend
Good experience, best custom service. Tim is best
Wonderful and super easy experience renting our storage unit today. Tim was extremely professional, explained everything thoroughly and was an absolute pleasure to speak to! Extremely happy with my decision to choose this location.
Tim is super helpful and was able to get me my unit! Thanks!
The service was great, Tim helped us out with public storage in no time.
Tim is awesome! Great customer service! 5 stars!!
Tim is a nice person. Good service
Tim is the best manager they have every had here and I have been here 10 years. Very helpful and friendly. Would recommend this location.
Amazing service! Tim was amazing! THANK You!!! 😁
Tim was a great sales person very informative very helpful made sure I understood everything before I booked the storage
Always very clean. My belongings were well maintained throughout the duration. Customer service was fantastic! Especially Tim!
Excellent customer service.I have a busy schedule so I love the fact that Tim calls me in advance to let me know my payment is due.
I've been at this facility for a while. Haven't needed anything really until I decided to get rid of a lot of things and downsize to a smaller unit. The property manager, Tim, was awesome at helping me explore my options and decide what to do. He went out of his way to get me a new unit close to my old unit to make moving easier. He took care of the transfer and really made me feel he was happy to have my business. Top notch professionalism from start to finish!
Tim was very nice to my parent I even found out that he knows my father Jesus Christ I rate him 5 stars for customer service skills
Outstanding service from Tim! And great understanding of what’s available. Fantastic pricing and clean !!
Tim is always ready to help me with all my needs. I travel all over with moving furniture and Tim makes sure when I come to Chicago that I'm taken care of quickly and professionally. He's more than a worker he cares a great deal about customer service. Would tell anyone to rent there because of Tim.
Tim is great
Tim gave us excellent and friendly service
Mike and Tim are awesome to work with and my experience with this public storage was great.
Tim was great. Made sure I was taken care of.
Tim, Great prompt service, very professional very honest and great pricing.
Amazing customer service! Thank you mister Tim!
Tim is a super pleasant person who takes the time to answer all your questions.
Tim is a good person and very helpful.
Best place and Tim is the best person just an absolute nice man thanks very much for help in storing
Nice accessable location. Tim in the front office was a pleasure to work with . Highly recommend this location .
Tim thanks for your help I appreciate you!!!
Tim provided great customer service!
Awesome people, amazing space, couldn’t be more convenient!
Excellent place and fantastic customer service!! Tim was so helpful and friendly Thank you for being so nice to your customers
Tim was very good.
The property manager Tim was very helpful and accomodating, when I signed up for a unit. He made sure the unit was ready with a proper lighting and I was pleased with the service.
Absolutely wonderful!!
Tim was great when helping us receive our storage. Very respectul and kind.
Tim's great. Great service and very confident.
Tim was very informative, helpful, and efficient. Clean facility and conveniently located.
Thank you Willowbrook Public Storage for 4 years of excellent service . I want to especially thank Tim at the Willowbrook location. He has always been a tremendous help with any questions or concerns i have . Tim always makes sure the customer comes first and expresses all the qualities of excellent Customer Service! Thank you !
Recieved nice clean unit. Tim was very helpful and friendly.
We were looking at another place that would be closer to work but after comparing prices (and speaking with the very helpful Manager, Tim) we decided to rent from Public Storage. Great experience!
Tim was awesome very helpful and took care of me no problem will definitely do business here again..
Tim was very helpful and I will be using this company always
Customer service provided by Tim was very courteous and polite! Thank you for all your help. I would definitely recommend this storage facility to others.
Tim was awesome. Process was super easy, will use the storage again!
Tim is very good great manager
Tim was great. Great facility and easy to work with. Website is great too. Makes process seamless.
Tim is very helpful kind and nice and made sure i got everything i needed for my storage needs
Tim is awesome. He is always happy to help out. Highly recommend this place.
Tim is a very helpful proper manager. He doesn't like wasting time and gets the job done right so that your needs are met.
Tim was very helpful and explained everything in detail. What a pleasant person to deal with
Never had a problem while I was there. Lot was always clean. Tim was very nice and helped me out
If you want your move to go smoothly , work with Tim . Very kind and professional . Thanks, Nancy H
Service from Tim was great and convenient location.
Tim was great. Very helpful in getting the right storage for me
Great service. Thanks Tim!
Called to ask about pricing. I spoke with Tim and he was very polite and helpful.
Tim was the most patient employee to explain to me how the things go to rent a space! Definetly the right place to rent! Clean and private!
Tim always on top of things, also great service.
Tim was very great at his job.
Have used this facility on a daily basis. Always in good condition. No problems. The manager Tim is a great guy to work with and I will continue to use this facility in the future because it is well run and well cared for.
TIM, MY manager here has been very helpfull every time I have come in to do business! REGARDS, Richard B.
Tim is great.
Tim was grate, grate experience...:)
Tim is an awesome guy, it was a pleasure working with him.
I wish they didn’t go up on my price but I’m giving it a 5 star because of Tim !!! Every time I go he’s the one who handles everything for me and he is awesome !!!! He’s a very pleasant person !!! Always willing to do whatever to help !!
Tim smith is awesome! Very helpful!!
It's always a pleasure walking in here and having a friendly greeting from Tim. He knows his business and he is always so helpful. His customer service skills are excellent... Thank you for a great service😊
Called in to get prices. Tim was very nice and I plan to go and look at units for when I store in March
Tim great...
Tim was the best
Good service “Tim”
We were looking for storage in our area of Willowbrook and found this place to not only be the best prices but the best customer service. Both Kaitlin and Tim were kind, informative and just so helpful. We highly recommend them. Pete & Laura
The customer service here is fantastic! Tim has been a huge help I highly recommend this storage facility.
Tim is great. Knows alot
Excellent customer service from Tim; really helpful and informing ..
I checked with this location about renting a storage unit and Tim the manager was very helpful about giving me the information I needed. I explained to Tim I would not be moving for a couple months but he still took time out of his day to help me and answer my questions. I appreciate you Tim for assisting me.
Great! Had afternoon appointment, but movers ran early. Called about 60 minutes before arriving and Tim was very accommodating. He made the rental process quick and easy.
Went to Public storage to see what I need for moving. Might be moving out of state. Tim the manager to my surprise showed me everything I would need and,all of it right there. I was so pleased that I wouldn't have to run all over finding stuff. Thanks so much Mr Tim.
Tim is great. Love working with him
Tim did an amazing job, felt really confident leaving my items here. Will definitely really recommended to other! And will be here again!
I've been at this location for ten years. Great people. Tim the manager is a very nice guy.
We were moving and checking prices and the kindness and service was so awesome I felt like it was a friend helping me! Gave me tips and then all the supplies I would need and that he could get them together for me and I could buy all in one place!!! Tim was so helpful and seemed like he was really looking out for me. We feel totally confident that we made the right choice with his help and knowledge. Definitely a different experience than every where else I called and it made the difference in choosing them. We are looking at using them for our business storage next. Thanks Tim!!!
Great place easily accessible. Tim was a pleasure to do business with very patient and helpful.
I'm getting ready to move in a few weeks and I had some questions about things I'll need someone told me to call this particular public storage and I'm so glad I did. Tim was just amazing! He was kind didn't judge my lack of knowledge and answered all of my questions. If you have questions call Tim he's great!
I'm moving to Ohio next month from New York and I honestly didn't know what all I would need. I knew my dad worked for public storage so I called him today to ask his advice. I was amazed to find out all of the different boxes and items that public storage has to offer. I now feel confident that I can go to public storage and get EVERYTHING I would need for the move. Thanks Dad for all of your hard work and helping me just as you would a customer.
Tim was amazing. Thank you for everything. We appreciate it!!!
I called today and spoke with Tim about moving to Illinois and he was so helpful and knowledgeable! I really appreciated him going through my needs and even going the extra mile answering questions about the surrounding area. It was one of the best customer service experiences I've ever had.
Awesome help!! TIM Explained everything in great detail and helped me understand when I could love out!
I spoke with Tim and what a great man to deal with. We rented a 5x5 unit to satisfy our needs. Very clean and very dry. Highly Recommend
Meticulously maintained, excellent manager Tim, former manager Ganeen equally superb, never had a problem in seven years. Could not be happier. Zero damage to my stuff. Open every time they were supposed to be open. In a neighborhood that feels very safe.
Tim was exceptional from start to end. He got me set up in my storage quickly and efficiently. He went above and beyond to come to my unit and spray the door to make sure it slid open easily, and even called me after I left to let me know I forgot to lock my unit.
The team is very professional and the place is always clean! Inside and out... thanks Tim ( property manager) for your politeness!
Geneva and Caitlan were both very helpful, informative, and pleasant to work with.
Tim showed us a appropriate unit for our needs and was very progessional and courteous. We very much enjoyed our experience at Public Storage in Willowbrook Illinois in thanks to Tim's assistance.
Geneva is amazing. Everything was very clean and explained thoroughly. I am totally satisfied.
I thought the unit I got was in good condition, and my personal belongings were never any issues with my property getting damaged from the weather. Geneva, Public storage staff member was professional, friendly and answered all my questions. Took care of me from start to finish. I would use them again in the future.
yes, with my upcoming move i was looking into a storage unit and went to this location. i was greeted by an employee named geneva and had one of the best customer service experiences ive ever encountered. she was polite and answered all my questions promptly and respectfully. this is definitely a place i look forward to doing business with when they have employees like Geneva.
I was in a rush and got taken care of quickly and with courtesy and humor.
I went into the willowbrook location and the employee named Geneva offered absolutely wonderful help. She is extremely polite and a absolute doll. She showed me a unit that I am possibly interested in renting.
...Public Storage is so affordable compared to other storage..it's safe and they're all around...tracey was so nice and helpful....
These guys are the best. I have never had an issue with them. They are always willing to help. Make sure you talk to Geneva or Tracy.
I went there to buy merch the other day and Geneva helped me. She was awesome and deserves a raise
Terrica was great help!
I had great customer service from a Geneva. She went out of her way to assist me and my wife with getting us started on our storage unit. She very friendly.
I had some troubles regarding my account and plenty of questions. I came in and spoke with Geneva (I believe that was her name) and she was quite helpful. She answered all of my questions in a timely manner and was pleasant and patient. Keep up the great work and thank you.
Friendly, knowledgeable staff. Easy to set up. Good, neat location.
Had a wonderful experience Geneva was very friendly and super helpful
First time storage unit renter, pricing is reasonable, facility is in good repair and secure and monitored by CCTV. Geneva, a member of the staff at this location is very knowledgeable about all aspects of the renting process and explained all the details perfectly and did not try to up sell a larger unit, she Is also friendly and caring and made the renting process a breeze. Great experience, highly recommending this location for any storage needs.
Yanique was awesome
I stopped in today to price a few units, Geneva was extremely helpful. She answered all of my questions and was very courteous. I will definitely be renting from her and dealing with her from now on.
i had the best expierence here and was able to move all of my items in with no hassle. Brittany was a huge help through the whole process. highly recommend this storage facility!!!
Brittain was very helpful and friendly. Rented one size unit only to find I needed more space a week or two later. She got me switched over quickly and easily. Would recommend this location.
Came in to pay the bill on my mother's storage unit and Geneva was incredibly helpful and had me in and out in no time. Was very pleased by her professional manner and willingness to help in any way possible.
Very nice & spacious storage facility, Brittany was very helpful in getting me set up, paperwork only took 5 minutes! thank you!!!
The young woman Brittany there provided excellent service in finding the best unit available for my needs and was very courteous and professional able to answer any and all questions that I had.
Everyone is very accommodating , especially Brittany. I transferred to a smaller unit in the second month with no hassles or problems
Geneva was a fantastic manager. She's always very friendly and helpful. Wonderful service
Brittany was very helpful and made sure that everything fit my needs. Highly recommended!
Brittany did a great job to get me checking in and have things ready for my arrival when I was short on time and needed everything to go smoothly. Thank you so much!!!
Brittany was a very helpful and knowledgeable!! I would recommend her for any further transactions!! Great job!
I came out there this morning to check on a few prices and Geneva was beyond helpful. She was friendly, patient with me as I had several questions, and willing to go above and beyond to help me. I was not able to set up a rental today, however I will certainly be renting from this location!
Geneva was VERY helpful and friendly. I didn't feel pressured, even when I told her I couldn't make a purchase, she let me know of some great deals that will still be there even when I made up my mind. She really knew her stuff. Couldn't have been more wowed. I will be back soon.
Brittany was very pleasant to work with. Would tell others what a great place and people to deal with..A+++
I have been to this location many times. And Brittany is great! Has always helped me with anything I needed!
Geneva was Very friendly, helpful and quick service. I will recommend to all my friends. Thank you.
I picked up some boxes and had a great experience working with Brittany. She was very helpful! Thank you!
Brittany was super! As a returning customer from my first experience last year, I was cheerfully greeted by Brittany and we promptly visited the site, which was clean and available. Despite having some ink/toner issues, she quickly had the paperwork completed, faxed over and ready for me to sign. No errors - - no questions -- all good. Keep up the great customer service and I'll keep coming back!
Brittany was very prompt and helpful. She showed me the space, how to use the lock, and efficiently went through the sign up process. Would definitely use this facility again
Brittany was very helpful on explaining all aspects of renting a unit and helping us find a unit that fits our needs. Great experience. Will definitely recommend your facility to others.
Great job Brittany. Thanks
Brittany is the best !!
Brittany was help and super sweet, she had an answer for all the questions I had and made me feel very comfortable leaving my belongings with this location. Thank You very much for the help Brittany!
I go to this property alot. Brittany is great
Rating 5 stars for Brittany's service and pleasant attitude.
When I had called I talked to Britney and she was very polite, helpful, and upbeat. I plan on getting a unit here.
Customer service location cleanliness. Especially Brittany she knows her stuff is fast and efficient.
Brittany was helping me out with my rental process. She made the process very Quick and Easy. She was a pleasure to work with, thank you Brittany
Great location and customer service, Britney was very helpful and friendly
Brittany was very friendly and helpful, providing us with a great storage unit.
I had to put my parents items in storage on short notice and Brittany help me get through the process seamlessly. She was a great help and made the move alot easier. I would recommend this facility because of her helpfulness and friendliness.
Customer Service was great and they answered all questions that we had. Would highly recommend for short or long term storage
This property is great. Great staff! Brittany is amazing and a great help when i went in there.
Brittany was absolutely wonderful! I felt she went up and beyond to help me with my boxes and getting ready for my big move. Public storage has been a blessing for my stress level and they have Brittany to thank for that! Will recommend this location to everyone!
I buy boxes here for work all the time and Brittany is a great help.
Brittany was great at helping me. She was very friendly and helpful. I appreciate everything she did for me.
Brittany helped me out so much. she was a great help and make everything very easy.
Repeat offender/user at Public Storage #08226 in Willowbrook. This time Brittany was really helpful in selecting a unit and made the documentation very easy. Great place to rent.
My representative was Ms. Brittany she made my experience so easy and really put my mind at ease reassuring my things would be safe and secure..Love public storage..Brittany your the best!!
Candice was extremely helpful. She explained how the process worked and made me feel very comfortable. She walked me around the property and showed me the rental unit that was available. I am looking into this for the first time and she was very accommodating. I would be comfortable renting from her. Thanks. Sincerely, Dr. Paul Denemark.
Very nice place I would highly recommend it to friends and family. Brittany was very helpful and attentive when inquiring about storage options.
Property is amazing. Employees really help and make sure moving went well. Ask for Brittany and she will help you!
After having a very stressful week with trying to buy my house. I went to get some packing supplies and this is the place to go. Brittany was wonderful and helped me get everything I needed with no more stress. I would highly recommend this place to anyone who needs to move.
Brittany did an awesome job of explaining everything to me about the facility. She did a quick an efficient job!
Brittany was so helpful and such a sweet girl
I have been to this property many times and the facility is great. Brittany helped me make sure everything i was moving was safe and wouldnt break. I would highly recommend this facility to any future movers.
Public storage has helpful people with honesty and integrity. I lost my wallet: drivers licence, credit cards, debit cards, dot medical card, membership cards, and cash. it would have taken for ever to replace, I called public storage and Brittany went above and beyond to help me out not only did she find my wallet (with everything still in it) in there large facility, it was outside and raining that day so she did her best to dry my wallet off. Thank you Brittany!
Great facility, highly recommend using this facility, the employees are very friendly and personable especially their employee Brittany! She was very helpful and kind!
Ashley was very helpful and considerate. Lisa went out of her way to help me get a pro-rated refund when I needed to move out early. A very good experience overall.
i have gone into this property many times during my move and Shannon and Brittany have both helped me a lot with making sure i have everything i need. The property and office is very clean. i would recommend this property to anyone who is looking to rent a unit or just buy moving supplies.
Lisa was great! She took me on a tour of the facility, and took the extra time to make sure I was getting the right space for my needs. She was thorough, and explained everything clearly. Thanks Lisa!
Our business has rented at this facility since 2001. Very satisfied with the security, cleanliness and facility upkeep. Easy access to the units. Lisa is great. Very professional, friendly and helpful. A pleasure to work with. We highly recommend this facility to anyone.
This is my first time using a Storage facility and Lisa made it a wonderful experience. She walked me through everything, showed me a few different bin options and explained in detail all paperwork. This Public Storage has a Gem in Lisa....
Ashley did a great job.
Lisa was fabulous! Went over all aspects of renting a unit in detail. Very personable and eager to help.
Awesome experience with Ashley!
Every time that I have gone into the office and asked for help I got it with no problem. Today, I received excellent service from Lisa. She was knowledgeable and very nice. Great smile and sense of humor too.
Lisa was very helpful. She gave me a lot of options. Lisa also gave me the better deal with my purchase and offered extras to make my packing experience very easy. I especially like the greeting when I walked in the door. It was very sincere.
Very nice set up great customer sevice ashley...lakisha
I rented a storage unit yesterday and Jessica was very helpful and thorough when she walked me through the renal process.
Jessica was great! Very helpful and informative.
Jessica is every good at her job ever nice a polight it helping to my needs
I have been to this office a lot buying boxes for my move. Brittany has helped me very much with my move and very friendly
Easy to set up, nice facility and staff (Brittany) was great.
Jessica was amazing. My life has turned into a three ring circus in the last couple months. Jessica was kind and knowledgeable. She took her time to explain all my storage options. I have never stored before so I asked a ton of stupid questions. Not only did Jessica answer my questions but she also listened to me complain for about a half an hour. It was like free therapy! I feel the location is safe, well managed and extremely clean. Jessica is the location's best perk! She was amazing. Danielle
Jessica was very professional and did a great job helping me find the best unit for my needs. Overall a great experience.
Went to public storage yesterday to get information on renting a unit met there Jessica she was very helpful answered every question I had for her and the process went very smoothly very happy
Jessica was very professional and courteous at my check in.
I went into the Public Storage in Willowbrook to buy some boxes and to talk about possibly renting a storage unit. I walked in and was greeted by Brittany. She was very helpful and answered all the questions I had. Her customer service skills are by far some of the best I have ever encountered. She was very kind and she had a great attitude.
As I sought solutions for a storage situation, I reserved a Willowbrook Public Storage unit online. Within an hour, I had a phone call to confirm and set a lease-signing appointment. Even though I had to call a few more times with questions, clarifications and rescheduling, my calls were always promptly returned and issues were continually handled with patience and professionalism. Even though she is clearly very busy in that little office, Brittany was great in steering me to the most cost effective unit for my needs, took the time to walk me through the security system and showed me to the unit. I DO suggest submitting all the paperwork and reserving a unit online...it will save you a bunch of time. All in all, this was far more affordable than any other storage in the area, and the whole experience was actually pleasant.
Deirdre was very helpful.
I have rented self storage units from several providers over the years. I must commend Jessica at Public Storage in Willowbrook for her professionalism, knowledge and excellent customer service skills, great job Jessica! Jessica is an asset to this organization and will do well in anything she endeavors in life with her excellent attitude and knowledge.
We had a great experience at Public Storage in Willowbrook. Getting a storage space is not something you do all the time, so service and support are important when looking for a facility. The process of finding the right kind of space for our needs at Public was easy and the price was right. We had great service from Jessica the property manager there.