Public Storage Self-Storage Units at 7300 N Lehigh Ave, Niles, IL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 34/moSmall 5'x5'
$ 34/mo $45Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 36/moSmall 5'x5'
$ 36/mo $47Best Price Label
- Climate Controlled
5'x10'Online only price$ 59/moSmall 5'x10'
$ 59/mo $78Best Price Label
- Climate Controlled
10'x5'Online only price$ 66/moSmall 10'x5'
$ 66/mo $88Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
15'x5'Online only price$ 86/moMedium 15'x5'
$ 86/mo $115Best Price Label
- Climate Controlled
10'x7'Online only price$ 86/moMedium 10'x7'
$ 86/mo $115Best Price Label
- Climate Controlled
15'x5'Online only price$ 102/moMedium 15'x5'
$ 102/mo $136Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 134/moMedium 10'x10'
$ 134/mo $178Best Price Label
- Climate Controlled
10'x10'Online only price$ 154/moMedium 10'x10'
$ 154/mo $206Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 237/moLarge 10'x15'
$ 237/mo $316Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
15'x10'Online only price$ 248/moLarge 15'x10'
$ 248/mo $331Best Price Label
- Climate Controlled
10'x20'Online only price$ 286/moLarge 10'x20'
$ 286/mo $382Best Price Label
- Climate Controlled
10'x25'Online only price$ 298/moLarge 10'x25'
$ 298/mo $397Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 316/moLarge 10'x20'
$ 316/mo $422Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 375/moLarge 10'x30'
$ 375/mo $499Best Price Label
- Climate Controlled
- Outside unit
- 24 Hour access
Nearby Self-Storage Locations
Self-Storage Near Niles
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Niles Storage Units Near I-94
A few miles west of the Edens Expressway is where customers will find a variety of self storage options at this Niles Public Storage.
A large selection of indoor storage units and climate controlled storage units await customers at this location. There are also a handful of outdoor storage units, as well as enclosed vehicle storage units for parking cars, trucks or SUVs.
Northeast Cook County residents and businesses can get to this location in no time, thanks to easy access from Interstate 94, U.S. Route 14 or U.S. Route 41.
Hiking and biking trips through the forest preserves at Bunker Hill are easy to do on the fly, with the help of a 5x10 storage unit to hold bikes, backpacks and other needed outdoor items.
Businesses along Touhy Avenue can use a 10x10 storage unit as some additional office storage space, while families living near Edgebrook, Wildwood or on the west side of Skokie can use a 10x30 storage unit when it's time to pack up the whole house ahead a big move.
Need moving supplies? Inside the rental office, there are moving boxes, packing tape, bubble wrap and other assorted packing supplies for sale.
Less than a mile east of the world famous Leaning Tower of Niles, this Public Storage is open 7 days a week and is loaded with affordable self storage solutions to help customers with any size storage load, big or small.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 537)
Carol is fantastic and was very helpful during a stressful move.
Awesome experience with Carole who was so helpful with me in getting a storage unit. During a difficult time in my life it’s great to have such nice and wonderful customer service. Thank you Carole!
Carole was so wonderful and made the move in and out very easy and was so helpful! Great location
Carole was lovely!
Carol was very helpful.
Good place. App sucks.
Carole is the best found me a optimal unit for my convenience. Always helping out and keeps this location spotless
Carol is so nice an helpfully whenever needed. She is around
Carole is friendly and she keeps property clean and very good service. I recommend this place
Carole si a very profesional person . Property is always clean.
I have been storing at this facility for many years. Carol is the manager and always so helpful and wonderful to work with. I highly recommend this place.
My father and I had an amazing experience checking in and getting a public storage, Carole at the front desk was very attentive and helpful! Carole was very patient and made sure we got the storage we were looking for and demonstrated excellent guest service! We definitely would recommend!
Public Storage is awesome. Carole and Melanie are always so helpful and the facility is always clean and very easy to access. Would definitely recommend to anyone looking for good, reliable, storage with a friendly and helpful staff!
Carole was very helpful and friendly, she helped me get a storage unit and she was professional and sweet.
Melanie was great made the process so easy explain everything so good great customer service
Carol is always great and knows the ins and outs of the business. It is always a pleasure to work with her.
Carole is nice the the place is the cleanest place
Carol is great she helpful friendly
Carole is nice and the place is clean
I like working with the public storage team. Carole has been beyond helpful for getting us accommodated.
Carole was the best! Very helpfull! Thank you
I called some lady name call Carol was yelling and screaming over the phone I just ask some simple question but she was yelled over the phone so loud. What is her problem with it? She needs to train how to talk and speak to people more politely
Carole was absolutely fantastic and a true credit to the company.
Ideal place to store your stuff: indoor, climate-controlled, spacious and tidy, easily accessible with several entries, and equipped with elevators, carts and clean restrooms. The price is unbeatable: I don't think you can find a similar storage unit with a better rate. The staff (Carol and Melanie) are friendly and very helpful when you have questions about move-in/move-out and payment, and they can be flexible to accommodate your needs. The experience has been great!
The website wouldn't alow me to pay online for the unit I wanted, so the manager, Carole, went the extra step of holding the unit until I arrived from the coast six days later. Moving is hard, but Carole's actions made it much easier. If this is how Public Storage looks after their clients, they can have my business.
Carole is the best!
Spent the week moving units and cleaning out and Carole once again helped above and beyond. She is so helpful, and friendly, and she makes it a pleasure stopping in.
Melanie was great she is so friendly and made the whole moving process so easy the facility is very clean I will definitely recommend this place to everyone
Carol is the best! She was super accommodating from when I moved in to when I vacated the unit. She was always helpful! Thanks Carol!
Public storage is clean and the property manager Carol is very helpful and sweet and it's always helping me out. If possible she's trying to download the app for me or help me
Carole was absolutely fantastic! I came in to do some work and move out of a unit and she explained another alternative which was much better. We talked about transferring units to save a lot of money. I really appreciate all her help!
Carole the property manager is so helpful and friendly. She let me sit and wait with her while my movers unloaded. Highly recommend!!
My wife went in here to go get a Storage unit. There was a lady name Carol working there. The most rudest lady I’ve ever met. She kept asking me to do reviews for her even though she was rude and mean to me she wanted me to do a fake review. It was almost like she was harassing me about it. I would’ve gotten the unit but I felt very uncomfortable. My wife did not wanna right there.
Carol is the best!
Carole helped out in waiving the rent increase and she was very friendly and professional throughout the process.
Melanie property mama was so helpful she was very kind great customer service definitely will recommend this location
Can I just say that Melanie is the most nicest and helpful Public Storage employee I have ever dealt with.!! Always am happy when i come there and she is working in the office
Carol is the best and is always very helpful!
Melanie was the best!!! So helpful! Thank you!!!
Carole was absolutely amazing to work with. 👏
Carol is the best she has a very good personality she’s always friendly around the customers and helping everybody out. She’s always cleaning the property you should have more property managers like her, I enjoy talking to her when I see her cleaning she is a pleasure
I was here few days ago, the lady name Carole was showing me the storage unit, she is extremely mean, she forcing me to do a fake review for her. Unbelievable. Won’t stop!!keep asking over and over again. Is it any reason? I saw the people gave her the review I can not see anything like her. And I drove around the building, it was so mess, nasty, smelly, gross, garbage under the brushes. Can someone clean it? It is ridiculous. I won’t think I will recommend my friends or other people come to this Public Storage. Why you public storage delete my reviews that’s all truth. Miss treating customer trash location worse experiences I had
Had the best experience at this location! Carol is very helpful and friendly!
Carol was so amazingly helpful!! We couldn’t have had a smoother move in process and friendlier customer service!!!
I was here just today. The place is very clean. I actually like using the bathrooms for that reason. I saw Carole today cleaning the area even though it was already clean. Everything was neat and tidy outside. This place is perfect for all my storage needs.
Carole was very helpful and knowledgeable about our move in and move out process. The unit was large enough for our needs and the facility was clean and accessible
Carole and Melanie were amazing they both helped in different days and were extreme helpful and kind
Carole is the right person at this location to seek help from! She is super friendly, fun and very helpful!
Carole is absolutely fantastic!!! She does great at what she does! She has that can do attitude, helpful and very friendly!
I have had the best experience at this location with Carol! We have made friends!! Each time I visit the unit, she is always greeting me with a big smile and Hello! She goes above and beyond and out of her way to make the storage experience smooth. I got my storage unit 3 years ago and have made a couple moves since and she’s been so helpful! I also feel very safe at this storage unit!!
Carole is very helpful everyday I come in and she showed us a unite for rent and it was the best she has the best choices
CAROL is an amazing human being in this so helpful with every thing that you ever could possibly need. I highly recommend this location. The property is clean and kept up well.
Carole is amazing she is helpful and friendly and she keeps the property clean she will be missed when she leaves. You need more like her
Carole is a wonderful person. She is very helpful and friendly. This place is kept very clean and neat.
Had a very good experience here. Carole is very nice and helpful.
Carole was helpful she showed me many units she was very polite and the property is clean-
Carol is great as a manager she keeps the property clean and always reminding me what my payment is due' she's always as and friendly and going out of her way to help the customers* you need more people like her
I've been here a couple years now and the manager Carol was very helpful the properties always clean and when I vacated out she helped me with my billing dispute I will recommend this place to others and I will come back again to rent everything is wonderful here Especially Carol
I've been here a long time the property's clean Carol's always helpful You need more people like her I have an outside unit and every time she does the lock checks she's always stopping to say hello how are you can I help you with anything and even trying to lower my rent when I request it
Carol was very helpful in showing me the options of the storage units & prices. She was very welcoming and thorough in her explanation to make sure I had all the information I needed. Carol has also helped me with other questions I’ve had and has help me process payment !
Nice, clean facility, competent staff. Carol is very knowledgeable and efficient, really cares about the customers and gives good advice.
Carol was great! Took the time to show me everything.
This place is easy to find, the parking is really easy, and the best part about this location is the help you get from Carole. I booked my reservation for storage online and I called after hours for info and got a call back from Carole first thing in the morning. She is helpful, thorough, and very understanding of how to help people with their storage units. When I went to the storage unit to get set up, Carole was extremely helpful. She showed us around, helped get our storage unit all set up, and gave us helpful tips.
Melanie was great she help me with the process great customer service
Carole was helpful and friendly property clean. She is the best.
Sarita was a huge help today! I needed to upgrade units and was worried it would be a complete headache. Sarita walked me thru everything and couldn’t have made the process easier. Great experience today!!!
Follow up: Carol has excellent customer service! Facility super clean! Sarita was phenomenal, patient and kind and super knowledgeable!!! She walked me through the process and made the experience super easy! Love her positive can do attitude!
I moved in the other day and today I met the manager other property her name is Carol and she is very nice and friendly and the property is very clean I am happy that I rented here I will tell my friends
Sarita was so helpful!
She is very helpful Caro
It's a nice long drive for me to use this location out of the many available to me, but I choose this one because of the stellar customer service! Carol at the service desk is very helpful going above and beyond for loyal customers. I applaud her effort, kindness, communication and down to earth nature. When I hit a rough patch Carol was very sweet and encouraging and informative about the policies and procedures to help me avoid any penalties. She is very knowledgeable about Public Storage! She is a pleasure to work with and the facility in Niles is clean and folks are friendly. Thanks again Carol!
Carrol has been providing top quality customer service for as long as I’ve known her here at Public Storage kudos to the hiring manager who brought Carrol on board. Thank you so much Public Storage for having such top quality people. She will be missed when she retires. Thank You! Thank! Thank You!
Thank you Carol for all your help . You are the best !
Carole was so helpful and kind! She helped us sort out alternative storage when the booking we had made didn’t work out. She called other locations for us on the Wednesday before Thanksgiving — a time most people wouldn’t want to go above and beyond at work! We greatly appreciated her help.
Excellent experience with Carole she got us to rent early to get the unit we wanted property is clean & very satisfied with her help
This is the best place if you need storage Very clean location , Carol helped me, she's the best Prices are the best compared to other locations I highly recommend them !!!!
Carol is the absolute best and a wonderful professional to work with. I've had my storage unit for about 4 yrs and I'm happy with it. Thanks Carol
Carol was helpful and she stopped my first rent increase from going up so early.
Carol always take good care of me. She know her stuff. Always have great suggestion on what I might need.
Great experience with Carole from day 1 until move out! Very clean facility with carts available and easy easy parking.
Carole friendly and helpful property always clean
Sarita is wonderful and very helpful. She is very patient. Sarita is willing to show and help. Down loading and giving you all the information needed.
Carol went above and beyond for customer service. She explained the size of the storage unit very well over the phone and fixed the issue created from using the kiosk. She called me back with the information I requested. I am thankful for Carol. Sarita was also really helpful. She followed up with me on my check out and emailed me the details I requested.
Carole was awesome! She was greatly helpful in figuring out what size I need and the best location available. Pleasure doing business here.
Carol was very helpful
Upon arriving at the building today, we had a difficult time getting in with our access code (kept denying despite correct code.) Carole (employee on duty) was able to override the pre generated code with a number that we would remember, and more importantly, WORKED!! she assisted in figuring out box sizes for our move and helped leave a note for our complicated transition between two units we are renting. All around very helpful service, really appreciated the efficiency and kindness!
Sarita was very helpful! Thank you!
Melanie was fantastic!
Property clean and Carole is always helpful and friendly to everyone, I would recommend this place,
Carole is always friendly and helpful and always making sure the property and washrooms are clean. I’ve been at other storage companies where they were dirty. Carole is a pleasure to talk to, when I come in with my family members. Thank you
Melanie was very helpful and understanding answer all my questions great customer service
Sarita Most helpful employee ever
I came here 2 times in the past few days ago. Always no one in the office. Like I just here around few hours no one there again. Is this close? No sign nothing????? What happened?
Carole is friendly and helpful and understanding my needs of which storage is the right for me.
Sarita, is cheerful and full of energy. She got the task done perfectly and swiftly. She is nice.
Sarita, very big help, very helpful for setup the public storage app so I can get in very easy
Upon walking in, I noticed the property manager, Carole, greeted us and immediately offered her assistance. She maintains the facility clean and well kept. Greatly appreciated the customer service
I was extremely pleased with the customer service I received at this public storage, the manager Carole was super helpful and kind. I was surprised at how clean the entire facility was. Amazing experience overall
Carole was so helpful resolving an issue I had. She was calm, professional. Thank you Carole
Carole is very friendly, helpful, and informative! I stopped by to perform the annual fire extinguisher inspection and she provided me with the keys to open any locked doors. Definitely made my job a lot easier!
Carol is very friendly and professional. This location is highly recommended. We are using this location for long time and have no plan to move out, also public storage is more affordable and flexible than other storage providers. Carol alway reminds me payment due she great
Carole is very professional and was helpful in handling my account by going above and beyond. She was very attentive to my needs and I appreciate all the help she provided. Great job and great place!
Service was excellent from Abiel.
Abiel was very friendly and helpful. Thanks a lot. Place was very clean!
Abiel gave me great customer service.
Known Carole for years awesome lady Super lady and she does an awesome job taking care of the place. Thank you carole!!
Carol is incredible. Highly recommended.
Good place for storage, very helpful staff member Abiel. I'd recommend.
Great facility and Abiel is a good staff member.
Exactly customer service from carol I truly appreciate the help and the knowledge that she has thank you carol.
Carole upfront is super helpful and a joy to work with. Also the property is super clean and very conveniently located.
Amazing service !
Outstanding Professional, Service and Experience with Carole at Public Storage at 7300 N. Lehigh. Was very attentive and caring toward my family and I. A+++ Service.
Amazing staff - Carol is awesome!
Carrol was great and very helpful. I would definitely recommend friends and family
I went into Niles to ask about my refund from my auction at carol stream and Carole was beyond helpful and she greeted me like I was somebody, she called Carol stream and spoke to rm, Carole was so helpful and friendly, hopefully the refund will arrive soon she deserves a raise, thank you Carole, she gave me we care number to check for refund she needs more than 5 🤩stars
I have 5 units at this location mainly because Carole is very helpful and I feel puts the security of the property and my stored items first. I highly recommend using this location for your storage needs.
We have been in this facility for several years. Carole has been outstanding in providing information regarding our unit. She explains all the charges and rules of the facility. She has a very welcoming and pleasant personality. I read a review that was posted on Carole, I do not understand she goes out of her way to explain everything.
Carol is simply a great help that will acomódate you fast and efficiently.
Carol is always amazing to work with and to speak to! Many places are rude but she is amazing and always very pleasant.
Sarita was great! She helped me close out the unit quickly and easily! Great experience here.
Carol is the greatest such a sweetheart! Her help made my experience here better!
I was here few weeks ago, Carole was helping my wife got storage. She is disable. She didn’t explain very well to us. She is mislead us and now we received the bill is not correct that how she told. It was more. We all got confused. She should explain the price details what is charge. how the rent procedure goes, we are not very happy about her service what is provided to us. It is not right way how you treat customer. we had to call back and asked Sarita, she explained details and patiently and kindly so I can understand that very better. Thank you so much all your time and help.
Carole was very kind to request a temporary reduction of my rental back to the previous rate. Carole is very accommodating and keep the property in top shape.
Carole was wonderful—-so helpful and friendly!
I had a very good experience at the Niles facility. Carol was very nice and helpful. She definitely made my experience a lot easier!! Carole knows what she doing and the property is clean
Sarita was very helpful with us! I highly recommend Public Storage.
Carole was very helpful and detailed patient with me and my kids while trying to make an account online! She made the experience defiantly easier for me!
The property is always clean. The manager carol is so friendly and helpful
Nic is excellent help n professional. Helped in installing the ps app.
Carole is very helpful n friendly. She made the transition very easy.
Sarita was very helpful and made moving in easy and quick. Great service! Definitely recommend.
Thanks Sarita for nice and friendly service!
Sarita, was a great help!! BEST employee I've ever dealt with!! She went above and beyond for me!! THANKS A LOT SARITA!!! ANYONE LOOKING FOR A STORAGE UNIT COME HERE AND ASK FOR SARITA!! THANKS AGAIN 😎
I visited this location on 6/19. Carole was such an enthusiastic, friendly and knowledgeable employee to talk to. She listened to my need, showed me the storage space information on iPad, introduced the safety and technology features of the location to me, and also gave me a tour to the actual storage stalls. She made me feel I'm a valued customer even before I made a decision to rent! Thank you, Carole!
Carole is a great property manager! She took her time to answer to all our questions and was super friendly.
Great location and Carole was amazingly helpful with the whole rental process
A wonderful experience dealing with Carole , she has been a breath of fresh air , she has with my payment as I travel for work. She has been very patient as she has had to deal with negative reviews from my ex-wife, she’s done everything she’s came to help me keep cost down and keep me aware of how safe my things are in the storage facility however I owe her thanks and gratitude
I have multiple storage units at this location based on previous 5 star reviews and proximity to my residence. Carole and the rest of the staff have always been great to work with, very conscientious and helpful! The app is also great to use for access to location and managing account information!
Carole was very kind and made sure I had the equipment needed to move my items into my unit
Not very good customer service.
Very attentive and helped me out with my storage needs. Thanks Carol
Been renting here for over three years now and they just raised my rent over $50 randomly. I called the unit manager at the place, some older woman with a groggy voice, who just keep screaming and is providing no customer service. stay away from this place. There are too many respectable storage businesses out there for anyone to deal with this behavior.
Carole was great. Very helpful with getting my unit setuo!!
Carole was very helpful and understanding since I’m deaf, she showed my husband and I two units and helped me with the rental, we wanted to do online. You need more people like her property clean
I've been a customer here for a few years and have several times upsized and downsized storage units as the need arose. Carole has always been so easy and excellent to work with. She goes out of her way to find ways for me to save money, and she communicates frequently when the time comes to complete relocation. There are never any surprises or hidden fees with Carole. She's great!
Carole is very friendly and helpful property always clean
Carole was awesome! Very helpful and informative! The storage units and property are well maintained and very clean!
𝕮𝖆𝖗𝖔𝖑𝖊 𝖜𝖆𝖘 𝖛𝖊𝖗𝖞 𝖊𝖝𝖈𝖊𝖑𝖑𝖊𝖓𝖙 𝖆𝖓𝖉 𝖕𝖗𝖔𝖕𝖊𝖗𝖑𝖞 𝖆𝖑𝖜𝖆𝖞𝖘 𝖈𝖑𝖊𝖆𝖓 𝖆𝖓𝖉 𝖍𝖊𝖑𝖕𝖋𝖚𝖑
Carole was very helpful and is always cleaning
Carole is the best. She was able to help out my parents. Very friendly and was a pleasure dealing with Carole. I was at this location again a couple weeks ago. Carole was very helpful , polite and friendly. Very Knowledgeable with what we needed. It was nice to do business with this location
Great place overall. Carole was very friendly and outgoing to help me with my needs.
The property manager Carole is super friendly and professional. So different from the Pulaski location since the manager is very rude. I’m glad I transferred to this Lehigh location. Appreciate Carole for providing an exceptional customer service and being so helpful.
Sarita was very nice and very professional she explained everything to where I was able to understand perfectly she deserves a raise for her hard work thank you so much for making my trip pleasant 😁
Carole helped me out lowering my payment at Howard Skokie. I had unit at Nile’s was happy there but rent couldn’t get lowered and I couldn’t transfer. Carole always helpful and friendly. She goes out of her way to help someone. Thank you carole
Carole was very thorough, helpful, and informative. Also she is very conscientious as far as safety. I would definitely choose this location again for future storage needs and would recommend it to others. Might I add she is very pleasant and professional.
Sarita so helpful in assisting me w/inserting the lock—very friendly😀
I just wanna let people know I’ve had a great experience having a storage unit at this location Because of Carol not only is she pleasant when your in the office, but she always goes out of her way with friendly reminders when payment is due.. Thanks Carol for taking pride in your work.. 😀
This star is for SARITA. She is the Best, She is a good person and good customer service and Professional. If anybody want to rent on this address, contact with SARITA. She help on all questions.
Carol is very professional and attentive to the renters, with her good behavior and when I tried to find a storage for my friend's stuff. In this place, I had no idea what the storage responsibility was. It was great to see how to enter in and out.Thanks for the tips and instructions.The best companies can always show the good differences by every active and smart employee. Thanks again. Good job 👍
Great facility with great service. Carole is the best.
Property is always clean and neat. Bathroom is fresh and clean and always in order. Carol, at the front desk, keeps this facility spotless! Really glad I chose this location!!
I just want to say that location have amazing staff the store manager was Chris he really made my day i recommended to everyone looking for storage
Carol was helpful , site is clean & workers are friendly.
Great place for storage! Carol helped me alot in the sign up process and is a great property manager! She is always on top of things and is there when you need her!!
Carol at the front desk has always been pleasant and eager to help. The building is very clean! This is my second time renting a unit here and I highly recommend!
when I got here from Florida I realized I didn't need the storage unit so carol vacated me out and refund my lock, the property is clean and will recommend it to others, she is friendly, enthusiastic and eager to help. Carol definitely delivered excellent customer service that I really appreciated.. Way to go Carol
Carole was helpful and friendly
Carol has always been helpful and accommodating regarding my storage locker at this facility. She just helped lower my monthly cost. SHE'S THE BEST !
Carole is extremely helpful!! Through her efforts I was able to lower my monthly rate and I left very happy.
Carol was great to work with. Thank you!
Roger and Chris were very helpful in helping us rent out storage unit. It was a pleasure working with them.
Carole is fantastic. She was such a help setting up my iPhone app access to the units. Got it working in no time. She’s a real asset to your company.
Thanks Carole!!! Great help to getting this set up.
Great facility, location and personnel. Always clean, well-lighted and carts available. We have been here over a year and it is always a pleasure to deal with the manager, Carole. She is friendly and professional. When I told her a light bulb was burned out, it was replaced promptly, before my next visit! Awesome! New touch-less entry is a great feature, especially now that it is getting colder. I will definitely use this facility again.
Carole is the consummate professional. Her service is thoughtful as well as efficient. And above all, she is kind. A gem of a Public Storage employee.
Carol is amazing!!! Very responsive and easy to work with!!!
Wonderful Service...Carole was very helpful with me and answered all the questions I had. I am recommending her and this location to my friends for their storage needs. 5 Star Service ⭐️⭐️⭐️⭐️⭐️
I’ve been doing business with Public Storage and Carole for several months now and had beyond satisfactory experiences every time I visit and call. She’s willing to go the extra mile to give me a Courtesy call before my monthly payment is due. She’s always kind and full of joy. I’d highly recommend this facility to any and everyone!
Carole is friendly and helpful and the property is clean, Carole is trying to find me a unit that might be cheaper,
Carole was great, the service was great throughout and I’d recommend this as a solution storage to anyone.
The facility is very clean and well-maintained! We rented our locker online, and then met Carole from the office when we moved our things in. She was very friendly and helpful!
Carole at this location is the BEST! I pass at least 4 other storage places on my way and so glad I chose this one. She is thorough, kind, attentive and just wonderful to deal with. I am making my husband move his storage from another location. This Lehigh location is clean and convenient. 5 stars is not enough for Carole!
Nice was awesome
Carole was very nice and thorough.
Carole was great in providing service!!!
Carole was helpful in finding me a unit!
Carole was super helpful, showed me how to put the lock in and advised on the best way approach with the movers. I’m very happy.
Carole is the nicest, most helpful attendant. She walked all around for me helping to find our unit. Very friendly and personable. Enjoyed talking with her. Thanks!
A great facility in a convenient location. Also, Carole is great help!
Met with Carole to to rent a storage unit. I prefer sites like this because it’s indoors and has climate control. She took us to each of the units in the dimensions I wanted, and see if the building’s structural posts were at the edges of the unit in question. We found one we liked and she helped us through the entire application process.
Carole helped us with the choices of sizes & locations of the rental spaces, She had the patience of saint by answering all the questions I had. If all people were this nice, the world would be a much better place. She was quite reassuring during what I thought we be a confusing transaction.
The property clean Carole helpful and friendly
Carol was great help . She went out of her way to help me . Thanks again
Carol always very helpful property super clean highly recommended
Carole is friendly and helpful. My company is vacating the last unit and we used to have 12 units at one time. Something about this property we kept coming back to, probably cause Carole takes care of us. And property always clean
Carol is friendly and helpful and a friend had a unit here up to recently ,I will recommend this place definitely, property clean
We have rented many units in this area and Carol was outstanding with her well trained customer service. Great service and very accommodating for sure!!!!!
carole is the most helpful property manager helped me with the price rate. the unit climate control.5x5. washroom is clean i couldn’t believe how clean, shining . property clean. carole answered all my questions
I went today to see in person what I would be actually renting. Basically I am a visual person. Please believe me when I tell you that Carole went out of her way to show me several different units. She also saw I was struggling a little bit online once I decided to rent a unit, and can you believe she called me to make sure everything was all good. I have not seen customer service like this in years. Usually I have an attitude because the worker has an attitude. Thanks Carole!!!
Carol is an exceptional person. She’s always going out of her way to accommodate. Her customer service skills are outstanding. She’s top notch!
I have had a wonderful experience with Carol at Public Storage on Lehigh! We have been renting here for the last couple years and she has been a pleasure to work with. So personable and friendly also so helpful with setting up our unit. Helped us in a big bind when we lost our key she had the locksmith make a new one right there on the spot! The property is always clean and kept so safe. We feel so secure having our belongings here!
Carol is the best! She is incredibly knowledgeable and helpful. Glad I rented from here.
Carole is excellent! I have 5 units at this location mostly because she is helpful and very conscientious of the safekeeping of the contents of everyone's units!
After Eight years here at the Public Storage in Niles I have to move to Georgia. I must say Carole has been wonderful the entire time I've been here. She's very professional, friendly, and she keeps the property looking clean.
The property is clean and Carole is friendly and helpful
Fast efficient service from qualified staff. Carol was extremely pleasant and made sure we got what we needed., I just wanna say this place always clean and Carol fantastic
Public storage at 7300 Leigh is terrific. I’ve been using this facility for a couple years and it is clean and safe. Carol is outstanding! She is friendly and helpful and always pleasant to deal with.
Carole was helpful always available 'great job Carole. Thank you
Carole was very helpful, patient, and knowledgeable
Carol was amazing. Absolutely the best I’ve seen from the company
Carol was so nice and helpful. She made the process easy and stress free
Carole is helpful and friendly property always clean
Nic was very helpful, very friendly and very professional.
Been at this property for several years always liked it especially the service and the fact that it was always very clean. Carol was especially helpful and friendly and always accessible. Would highly recommend it yeah yeah
Great experience with all my storage needs. Carole was very easy to work with and I would use this location again!
Property is clean and well lit . Carole always cleaning and friendly
Carol is amazing at getting you set up. Clean facility, great lighting and easy access.
Carole is a Great person and always reminding me of my payment status to help me avoid late fees. The public storage in Niles is a clean facility. I highly recommend it.
Carole was very helpful in helping my family secure units to help them move! 11/10 will use this facility again!
Carole was extremely helpful. Thank you so much!
Carole was great! Rented a second unit!
Carole is always friendly and helpful. Will recommend this space to others.
Carol is friendly and helpful .property is so clean i will recommend this place
Carole was very helpful and she made our job so much easier by helping us locate the unit. she was also extremely polite to me and my crew
Carroll was awesome very helpful and showed us everything we needed.
Carole is very friendly and vry accomodating to her clients /tenants were very happy will recommend for sure her place to our friends and family. 👌👌
The property was very clean and MRS CAROLE WAS VERY HELPFUL AND KIND
Carole Great help leading me to the correct locker that my friend has here to help him move in. Property very clean
Thanks for the service. Carole was helping us with good attitude. She is so nice and comfortable. We recommend to meet Carole before you check in .
Carole was very helpful showing me my unit and how to download my app! Very thankful for her help
Carole was amazing in assisting me get to my unit and was so kind
We appreciate the friendliness and good customer service of Carole, who has assisted us with our storage unit many times!
Carole was very helpful and nice. I was in and out very quickly. Wonderful place!
Found the building to be very clean and ther personnel to be very friendly. Carole was really nice and very helpful.
Carole rocks! She arranged a lower rental fee for me, so I could afford to stay here. The facility is “Disneyland” immaculate! In any other place, I would hesitate to use the restroom, but the restroom is pristine, always clean, supplied and fresh! Carole is super on customer service! Her friendly and helpful attitude has made my experience with Public Storage absolutely positive!
Carole was very helpful and understanding of my needs! Quick and easy rental. Wouldn’t go anywhere else.
Hands down the best storage facility I have used! Bright, clean and well maintained! Carol at the front desk is awesome! She is not only friendly and polite but she went above and beyond to make sure I had a great experience! I would absolutely use this facility again! Thank you Carol❤️
Great experience, Carol helped my friend and i move our stuff into storage. Very satisfied with our purchase
Great service Carole is helpful and friendly
Carole was very helpful and informative. I would definitely recommend doing business w her at this public storage location!
Carole is friendly and helpful!
Carole is always cleaning when I come to the property with. my Friend in unit 1000 she is always friendly and helpful
Carole is helpful place is clean
Carol was so great and helpful! I highly recommend!
Carole is friendly and very helpful Everytimevi come here.
This is a very clean, safe storage unit. Carol has been very attentive and has helped answer any questions I’ve had. The price is very reasonable too. I would definitely recommend this place to store your things.
I’ve been renting for awhile now and the property is always clean. Carole is always friendly and helpful and goes out of her way to be there for customers, need more people like her. Been here since 2011 I bought a house so I will be vacating out end of month but Carole was super, will recommend this place
Carole is helpful found me a cart the property always clean. If you ever need anything she always there to help
Carol was very helpful and accommodating.
Carole very helpful and lovely! Property clean
Carol is always helpful and the place is very clean.
Carole is very helpful! She helped us get the unit we liked at the lowest price. She stayed late to help us!
Carole was great to work with - so friendly, helpful and accommodating. Would recommend this facility to any friends/family in need of storage or packing supplies, etc.
My best experience with public storage by far until now, Carole is awesome, highly recommend to anyone who wants top quality service!!!
The night of my move in day, I was struggling to find my storage room, and I came in when no one was here. The next day, Carole helped me out with finding my room, easier access, how to use the locks, changing my entrance code, and let me know if I need access to the Building longer than 9pm, that she can extend my time. She helped me out very much, and I would highly recommend coming here.
Carol did a great job assisting me with the renting of a new unit for my Association. She was very pleasant, efficient and knowledgeable. She went through the additional effort of calling me to make sure I was completing the forms properly. She made the entire process quite easy.
Carol is fabulous
Carole, was so friendly and helpful with the merchandise I purchased , she’s the female version of “ jake from State Farm” kudos to this company for having her as an employee as she’s definitely a super star ! 😊
Service is excellent very professional Carole is very helpful and friendly and I am a truck driver and need 24 hrs access she will have her manager approve it , thank you for all the help
Carole was very helpful showed me where the unit was mentioned the app to open doors and review my account, property is very clean
Carole was very helpful and please with the service, I do recommend this storage property very clean
Had a great experience with Carol during our entire moving process! Always helpful when we needed questions answered and helped make the entire process of storage a breeze! Thanks Carol!!!
The building’s docent Carol is professional, courteous and makes sure she handles all requests in a timely manner. Thanks to her, it is much easier handling the upkeep and use of my unit. She creates an incredible customer experience and is a great brand ambassador!
Carole was helpful showing me a couple units for my brother to rent erental since he a truck driver. Mentioned to me the app to download to his phone property clean and nice
Tammy was helpful
Seems like a well run facility. The woman running it, Carole, was very helpful.
Property is clean and easy access for me to get to my unit. Carole is always helpful and friendly and making sure property is kept clean. We need more people like her, will recommend to others
Carole was helpful and friendly, I have three units property always clean, carole always cleaning were Happy here
Clean and safe
Carole was so very helpful with showing me my options and explaining the procedures. In fact, if not for her patience with me I probably would have looked right across the parking lot at another facility. The unit was clean and would recommend this to my friends. Thank you Carole!!!
I am really impressed with the service I received from Carol. She was really awesome and super friendly. Excellent attitude and very polite. Thank you so much
Very clean unit and property. Carole was awesome, very friendly.
Great service by Carole. Convenient location. Clean bathroom. Great space. Carole is amazing. Contact her for your storage needs.
I have had a great experience at Public Storage on Lehigh. The place is accessible, clean, and has free rolling carts to use at the front. The best part is Carol, who works there! She is so kind, helpful, and sweet! :)
Carol at this locatoin is nothing short of amazing. She is the grandmother we all love dearly and will welcome you with open arms when you're checking in. I was contemplating renting a storage at U-Haul in the city or Public Storage in Niles. I'm happy I chose Niles and you should do the same for not just the value but for the quality of service, cleanliness, indoor heating, and Carol of course!
I had an amazing experience with Carol when I went in for my storage needs. I would 10/10 recommend you to stop by here for all your storage needs! Make sure you ask for her when you go there!
I had an amazing experience with this Public Storage. My rep Carole made everything super easy and in a very professional Manner. I would recommend stopping by here and asking for Carole for all your Storage needs.
Carole is excellent to deal with! Property is clean and very well maintained. My experience at this property is always a delight! Would highly recommend this property.
Carol was excellent, very pleasant , and extremely helpful. Property was also very clean and I look forward to keeping business with this facility.
Carole was professional and helpful.
We rented a storage unit and Carole was so helpful. She made the process easy and fast. Would definitely recommend renting here.
We just rented a Storsge unit at Public Storage’s Niles location at 7300 N Lehigh. Carol, the manager, went above and beyond helping us! She made sure we knew all the options available, and provided us with a very convenient unit that will be easy to access. Everything was clean and well maintained. I feel confident that our items stored there will be kept safe & sound until we move into our new home!
Property is clean, Carol is super helpful and friendly, I would recommend this location to anyone looking for secure storage!
Carol was excellent today! Very helpful and loves what she does!
Carole has been excellent to me all the time I have been with PUBLIC STORAGE for three years. SHES LIKE FAMILY. Thank you Carole. .
Carol is very helpful I use the kiosk to do a rental and it wasn’t very easy it took me about four times but Carol help me
Carol runs a tight ship. Very friendly and extremely helpful.
Just want to say thanks to Maria for helping figure out what size space I will need when I’m ready to rent. Maria even took an extra step in showing me how I can rent directly online and use the machine thing at the store. This girl needs a raise.
Man this girl Evelyn is awesome man everywhere else I went I was treated unfairly and here she is the best rep.she helped me with my storage unit
Carole was super nice, she took the time to explain and find the best fit for what I was looking for. I tried using the self kiosk but it was hard to use, but then Carole helped me. Thank you very much and public storage needs employees like you.
Carol is excellent and keeps this place going and she is wonderful to see and is always so friendly to me and the other customers. I was sad to learn they are putting in a kiosk and she won't be here. I prefer a friendly face so now I'll need to pay elsewhere
Carole was very helpful and personable helping me out with my storage reservation. She was awesome. Excellent customer service. Thank you!
Went in to try and get a floor unit. Carole was helping me and was able to provide me outstanding customer service in a very professional manner. Would recommend stopping by here if you are looking into getting a storage unit!
It’s a clean facility with good and attentive management. Carole, the manager, helped me as soon as there was an issue.
Good clean place for storage. Carole runs the office on weekends and she is very efficient. She had the light bulbs replaced for my unit in just a short time after I notified her that they were not working. She also recently worked to get my monthly storage rent lowered for being a long time customer.
Carol has been accommodating in person as well as over the phone. She is informative and offers great customer service.
Highly recommend. The staff is very friendly and accommodating, the property is always clean and highly recommend speaking with Carol to get you squared away for your storage needs!
Great service! Booked from out of state and the entire reservation through move-in process was frictionless. Ask for Carol. She'll take good care of you.
Carole was a pleasure to work with while searching for and finalizing my storage selection. The facility was well maintained, clean, and easily accessible. Would recommend this location for a hassle-free experience.
I just want to say how much I appreciate how much Carole helped me solve my storage issues, She was a total God-send!!! Thank you Carole!!!
went in to make payment as I was reminded by Carol via phone call that I would incurr late charges if I pay after today. I forgot my due date. My publicstorage login never worked. Carol was extremely helpful when I went in and made the payment. She truely seems to care about the customers.
Carole is courteous and helpful and is there for everyone. Highly recommend.
Facility is clean and well maintained. Carol is fantastic and went above and beyond on my move in and move out which were both tricky and done after hours. Unexpectedly pleasant experience on stressful days.
Excellent experience! The building was very clean and felt safe. Carol was super helpful getting us moved in. Great customer service
Carol is very friendly and helpful! Property is clean!
Great service clean and friendly staff. Carol was fantastic as always
Carole was very friendly and helpful property manager. She went above and beyond. I just erental April 13,2020 and I made two rentals by accident carol was patient by helping me cancel one rental out and getting a refund back. Property looks great from rebranding
WOW The service I was given was exceptional. I needed a storage unit and Carol was efficient and friendly. I would highly recommend the facility. Their rates were great too.
Carole is a very nice lady, very friendly and prompt. Made sign up process very easy, explained everything very well.
Carols is accommodating, approachable and flexible and she was in the office if you need help except when she’s out cleaning the building. She knows what she’s talking about when we needed merchandise. I will rent here if I need one
this property is clean and the manager Carole is very friendly and helpful, she goes out of her way to make sure everything is good. I will recommend this property.
Carol is very nice and friendly property is clean I recommend this place
Great service and clean property!! Thanks a bunch!!!
Clean and easy access.
I must commend Carole for being very polite and efficient. She goes out of het way to be helpful. Also her facility is very clean as other storage units aren't.
Andre seals was outstanding with customer service, information, and details of our rental. He needs to be promoted!
Carole is fantastic. I can't give her enough credit. As a building supervisor by trade, I know what I can expect from a responsible landlord. She not only makes sure the building is taken care of, but she takes all issues seriously, and listens to any and all concerns that are brought up. I've had my own issues come up (my fault), and she helped me get through the process in the most painless way possible. I seriously couldn't ask for better service.
carole is helpful and friendly, property is clean
Carole was very helpful and the property is very clean and quiet,
Congratulations on the kind and friendly customer service recently that was provided by Carole. Very helpful and informative for me!
Carole, was very nice and helpful. Great place..
Excellent service by Carole. Very much satisfied with her service. Highly recommended.
Carole is very pleasant with a willingness to help with my inquiries.
Carole is always courteous and friendly.
Carol is helpful and friendly' I helped my friend Linda with her unit and the place is clean,I will recommend this place
Carole is very nice and friendly and great attention to detail. Property very clean. Will recommend this place
Carol is great and the place is well kept!
Carole is delightful and I would give her more stars if I could.i had a unit before I was satisfied and came back. She was very helpful
Carole was very helpful and the property is very clean.
Carole was very pleasant and helpful. Return customer because of the great service
Carole was helpful at the last minute I needed a unit, property clean
Carol is helpful property clean my friend vacated out was very happy
Carol was very nice and helpful this is my second year here in the property looks very nice and clean I really recommend this place you can’t go wrong with Carol is a manager
Carole has been a great help to us, with our needs for storage. property always clean when she there. i will recommend this place
Carrol was extremely helpful in guiding us through the application process. She went to great lengths to make sure all charges were accurate. Her courticy and knowledge of the process are your greatest advertisement.
carol has always helped me out on anything i have needed she is a real plus at that site, I worked with her when she was at be hwy I followed her to Niles. Great manager property clean
I would like to highly recommend Public Storage at 7300 Lehigh, Niles Illinois. I have been a tenant here for years and I’m very grateful the kind service and attentive care receive form Carole the facility manager! Thank you!
Visited with a friend. Very clean and Carole an employee was very nice and helpful. Highly recommend!
Really love the staff here. Carole has been helpful with getting me a unit and saving me money. I will definitely be staying here
Fantastic experience. I reserved a storage place online and received a call from Carole the following morning asking if I wanted to come in and look at the unit to make sure it was what I wanted. While we were finalizing the contract, we had some computer issues, however, she was on the phone immediately with the help desk and got them resolved. Carole is top notch!
The property is clean and the manager Carole is very friendly and helpful. She goes out of her way to make sure everything is good. I will recommend this place
Carol took great care when we moved out, check out process was super easy!
Carole is friendly and helpful and the facility is clean and accessible. Great storage facility!
Carole and Joffrey were very helpful in showing me units and explaining pricing to find me the best value. I have rented a storage unit at this location for 4 years and have always had a good experience with the staff and the facility. Highly recommend this location.
Great place, had a unit here since 2016. Carol is great, she helped me with first unit I had, and then again helped me upgrade to a bigger unit. Everything is very clean and organized, climate controlled, very secure. Good, safe place, well managed. Thank you!
Carole was awesome! All the years we were with Public Storage were fantastic! Thank toy for all your help.
Melanie helped me with my new rental and she was just awesome. She was friendly, helpful, patient, and went out of her way to assist me with my move-in. The facility is clean and neat. I'd definitely recommend it. Melanie is a treasure to the company and the best Public Storage employee I have ever dealt with. She's a keeper!
Thank you so much for everything Carol! (That is the person who is in the office most of the time-whatever you need she is there for you!) This unit is clean, easy to access, has good security, is NEVER packed and is generally the best unit I’ve used. I spent a year here with a 5x10 unit and was satisfied with the prices, accessibility and most importantly the staff support. About ten minutes to the highway as well. This is the facility I will be using if I ever have a need for a storage unit rental again. :)
Melanie.. thank you for your time and friendly welcome. She was very knowledgable I kept on forgetting to enter accept. And she did it everytime with a smile. Took me upstairs and we looked around I was not happy with the first two units that she showed me. She stood with me and found the perfect size. And she save me some money which is a good thing.. and I didn't know that the 1st month was a dollar..MELANIE KEEP UP THE GOOD WORK.. YOUR AN AWESOME ASSOCIATE.. keep on smiling and thank you so much for being nice and and going that extra mile to make me happy , and she did... Man did she work the heck out of her mouse all I heard was click click click.. she was fast.. the experience was as easy as 1 2 3.. thank you very much.. Hope to see you again..
Carol did a great job providing quality service.
Great and friendly staff who spent time showing me units and answering questions. Thank you Carole!
Carole is nice and helpful
Carole is very friendly and helpful and if you need something she there to help you. And property is always a pleasure to come into very clean. We have couple units here,
Carole was very helpful and made the process of picking out a storage locker quick and easy.
My husband and I can't say enough about the GREAT service we received at Public Storage at 7300 N. Lehigh!! We needed storage, found a deal online, and when we got there the deal was honored. Carole is helpful and keeps the place running without a hitch. The process was so easy. We highly recommend Public Storage at 7300 N. Lehigh.
Carole was great. Showed me a lot of good units. Property is clean. My job has a lot of units here. That is why we keep coming back. Very friendly person.
Carol is awesome. Very helpfule!!
Carole was absolutely fabulous! She was so helpful and informative. She had great suggestions and showed me the units until we found the perfect space for my needs. I highly recommend this location and this staff.
Highly recommend storing your stuff here, Carol in the rental office was very helpful and friendly. Clean building and climate controlled which is great for your belongings!
Carol thank for everything. Very nice and professional! She toured me around the facility and very patient.
Great service by Carol. Easy to check in and get moving
I just rented at this property Carole was nice , friendly and helpful I would recommend this place . She got me to get damp check for unit.
Carole is wonderful! She is friendly , knowledgable and helpful. She took her time explaining all the options. She is a gem! Public Storage is lucky to have someone represent their company so well!!
Carole was very nice and helpful. I got just the right storage space and a box I purchased. It's very clean and the summer promo Carole told me about was wonderful! Thank you Public Storage!
Carole is a problem solver, offering multiple options to meet my needs. Carole is efficient and runs the facility like a true pro. Carole found help for me when I needed it. Carole is also friendly. I highly recommend Carole. She does an awesome job keeping the facility clean and running without a hitch.
I am looking at moving back to Chicago area and needing storage. I contacted Public storage and talked to Carole. She was extremely knowledgeable and helpful on the storage sizes and pricing. Friendly, she knew the area where I was coming from and where I was planning on moving to ( just north on Lehigh and Henley in Glenview). I appreciated all of her answers to my questions. She knew the appropriate size I would need for my storage needs. Thank you.
Looking back over the years, whenever we needed to use a storage facility, including the national chains, we never before had the extraordinary personalized service that Carole has provided us. Warm and welcoming , she takes a personal interest in providing a smooth transaction and follows up whenever necessary to avoid problems (such as forgetting to update our auto-pay credit card info!). Carole is reason enough to choose this PS location for your storage solution.
The cleanest storage facility I’ve ever seen. Carole the manager takes a lot of pride in her facility and is always helpful.
Stopped in to the Niles location to purchase some boxes for my mother the lady Carol behind the counter was very nice and I couldn’t help but notice how clean the place looked great place
My girlfriend has a storage unit there and it has a great location and is always very clean and there’s a very nice lady named Carol in the front office I’d recommend this place to anybody
Pros: Great location, very clean facility, many unit options and prices to choose from, convenient spot to unload your items, great customer service from Carole, price was within reason. Moving carts have always been available (at least so far). The inside temperature is perfect. Cons: The entrance loadiing door doesn't stay open long enough, you have to keep entering your pw too many times, you're forced to buy one of their locks unless you already own the same kind of lock which most of us do not, you're forced to purchase renters insurance unless you're already covered under your rental or owners insurance, you have to load and unload outdoors. I would 100% recommend anyone rent from this location.
Great communication and always helpful!! Carole answered any questions I had and was always polite.
Carole at desk was awesome and friendly. My first time renting a storage unit and I’d definitely come back to this place. Best Customer service I’ve ever experienced.
Carole is very nice and reminds me all the time when my payment is due. She is very courteous and the property is always clean.
Carole, is very professional and kind. I was very happy with her customer service. I needed some emergency boxes which she was able to provide with right away.
Toured this facility over this past weekend. Was introduced to Carole who was quite knowledgeable of this facility. Answered my questions to the fullest. The facility itself was clean and very organized. Will be returning soon.
Steve was very helpful showing me the unit that I purchase and explain how to use my unit code to get in Steve your the best
Carole is very good manager very friendly and helpful, and property is always clean 100 percent i would recommend to all my friends and family
Carole was very friendly and helpful Property was clean I would recommend this facility
Carole reminds me always about my payments. She is very nice helpful. The property is clean all the time.
Very clean facility, Carole was pleasant and very helpful.
Carole was the first person I spoke to on the phone and she was extremely helpful and informative and made my storage experience very easy . I have already told my friends about the great deals they have online and Carole helped me make the reservation simple. Thank you Carole . The storage is clean and beautiful . And we are satisfied with the 2 large units that we received. And the price was phenomenal.
Carole was very helpful and knowledgeable, The facility smelled and looked clean. Will recommend Public Storage to friends.
I have been renting storage from this facility since April 2010. I have found the facility secure, clean, and well maintained. The employees have always been professional, knowlegable and courteous, especially Carole. Recently she has helped me identify a different unit suitable my current needs. I highly recomendamos this facility.
Carole was very helpful and pleasant helped me with what I needed this location is wonderful with great units and very nice and clean as well
Carole is very nice .and it's climate control the property is very clean and fresh looking. And I never have a problem if I did Carole will take care of it
amazing place. place is clean never dirty. climate is right , manager carole is excellent very helpful very friendly i hate to leave here my mom and i have a unit were moving to Orlando been here 6 years
I had the pleasure of meeting Carole on Wednesday, 2/6. She was incredibly helpful, she answered all of my questions and helped me save about $150 per month. She had great suggestions for preventing dampness from affecting my furniture and other items in my locker. The whole building is super clean and smells fresh and is very secure. We are very pleased with Public Storage and give Carole most of the credit for this great experience.
The property is always clean. Carol is very nice and helpful. She always goes out of her way to help people. I will recommend this place
Currently living in Germany, received multiple phones calls from Carole to connect with me and make sure my payment was in before late fees get applied. For not good reason my bank declined the auto payment setup for my account. Thanks a bunch for looking for me Carole!
Carol is excellent and very personal service,property is always clean and the new look on the building is nice, Carole is always there to help when you need it and very friendly, I will recommend this property ask for carol
My husband and I rent a space at this location. Carole is always very friendly and helpful. This facility is always spotlessly clean. We are glad we chose this storage facility. Great service!!!
Carol was extremely kind & professional helping me out She is the nicest person to do business with!!
We have a 10 x 10 unit at the 7300 Lehigh location... We love the fact that it is always kept Very Clean! The manager Carol is always very helpful and pleasant! We feel that our storage items are safe and secure there! Yes, the price does go up a little each year, but we have checked other storage services in the same area and Public Storage is in line with the others.
Great location, Friendly staff ( carol is the best!!)
the manager Carole is very helpful and friendly.i have 3units here at this property and its always clean ,Carole Is always making sure the doors of the property are closed and keeping properly clean, if I need anything Carole is there to help, I will recommend this property come check it out.
Carole is very good manager she very helpful and reminds me when payment dued, property is always clean I will recommend this property
Carole was as nice as could be. She was very helpful in getting me into my new locker.
Carole the manager onsite was friendly and very helpful. It was my first time renting out two units and She made the whole process fairly easy. I am relieved knowing my units are in good hands with this location. Carole takes pride in her job and really knows what she is doing. I know if I have any questions or concerns, She will have the answers. Thanks Carole!
Carol is so nice and friendly!! She genuinely cares about her customers by helping them find the right unit for their needs. Something happened with my autopay and she gave me a courtesy call. Great place if you need a storage unit!!
Extremely clean and Carol the property manager is fantastic! Always trying to help me save money and all the little reminders payment is due! Thank you so much!
Manager Carole was extremely helpful with my storage needs. Showed me several storage options and helped me pick the right amount of space and provided a very competitive price. She then recommended a solution for packing supplies. Top flight service. Highly recommended.
Carol, the woman that runs this facility was terrific.
Carole is extremely helpful! The facility is clean, and well maintained.
I am very satisfied keep coming back every year,this is our 3rd year ,Carole is very pleasant and professional and the place is always clean.Carole very nice and helpful and she cares about our needs.I will recommend this place, every property should have someone like Carole she cares a lot about her customers and property
I've been renting a space for about seven years now. I was actually going into the office to close my account and vacate the unit. Well, thanks to Carole's outstanding service and support, I'm still with Public Storage and paying a cheaper rate with insurance.
Steve Berber was quite helpful & polite! He knew what he was doing!
We recently were at this location, we had a great experience with Carole. She was very helpful to anticipate our needs and help us coordinate our movers. This location is very clean and had a variety of storage sizes to choose from.
Carol is very helpful Definitely very caring and attentive to her job at Public Storage
Carol at this location was especially helpful. She showed me around the place, helped with working the lock, and explained the process, as it was my first time to use a storage unit like this. When a billing problem occurred, she went out of her way to straighten it out for me. Also worked with Steve, who was very kind and courteous. Highly recommend this location on Leigh in Niles!
Carol was very helpful throughout the process. Helping us decide which size would work the best based on our needs. The facility is clean, easily accessible, and they have carts for our use. I highly recommend this facility and ask for Carol if you have any questions!
I am very happy with the unit I rented here. The facility is clean and the staff is helpful. The rate was much lower than I was quoted elsewhere.
This location is by far the cleanest facility I've ever been in! Carol thank you for providing such a clean and friendly environment!!!
I have very good opinion ,Carole from public storage in the Niles is very nice person , very professional and she is very help-full , thank's Carole.
Carol has been AWESOME!!!! She really was so informative and has great customer service. Even called to remind me that my storage was up. Went to another public storage in Rolling Meadows and the manager Natasha was very rude. More people need to be like Carol. Thanks Carol for all your help
Carol is very nice and helpful. We have been here alot and always holding door open for us to move in except when others are on the property- she closes door.place clean i recommend this property. Large parking lot
We came in on Saturday in need of some last minute storage. Carol was super helpful. Thanks again!!!!
Carol provides outstanding, friendly service!!
These reviews are correct. Public storage does raise fees unfortunately. I also had my storage unit flood with water and no notice given to me by management. I would not have known if I didn't come check and find the water damage. Carol did provide great service in dealing with that situation. She is very friendly and professional. Always greeting and taking time to talk to you. Customer service is good.
Very nice people especially carole The place is clean
Carole was helpful and nice, it was a pleasure!! Property was very clean.
It's a great place to store and very secure. Carole, the Manager was very nice and friendly.
Great service,Carole is very helpful and always friendly ad will go out of her way to help you.i will use this place again.great location place is always clean. I will recommend this place to others.
Carole has excellent customer service whenever I've called or dropped by the Niles location. Her attention to detail, great communication skills, and ready smile made the experience even better than I expected. I won't hesitate to bring future customers to this establishment, and rest assured that I am a happy customer. I highly recommend this location for your storage needs. Your happy customer, R. Green
Been at this location in Niles for 3 years, and Carol always very pleasant, very accomodating. More than a few times, "Reminder Calls" on my bill have saved my bacon:) A nice clean property.
When I came into buy supplies I was waited on by Carol, she was very knowledgeable of what I would need after I explained to her what I was doing. What a helpful and kind person she is. I will recommend Carole and this locating to all my family and friends
Carol has great customer service, friendly, property is super clean! Love coming in and getting my boxes from this location.
Raised my rent twice now since 2016. i started at $111 with insurance and am now up to $134 for a 10x5 space WITH A GIANT PILLAR IN THE MIDDLE OF IT. They do not let you use the dumpsters anymore, either! There was a string of break-ins in at least 5 (that I know of) units last August, mine being one of them. No follow up from the district manager from the initial calls with her to find out if I was making a report to the police (which was suggested). They didn't seem to want to give anyone a heads up to check their units due to the break-ins and really didn't seem too concerned with getting to the bottom of things. Extremely disappointed in this place and I'll be taking my business elsewhere very shortly to a place that charges much less for a larger space. Carole, however, has been nothing but sweet to me from day one. You all need more people like her with the company.
Carole was fantastic. Showed me the facility and walked me thru pricing options. She helped me find a better unit for my needs.
A clean storage facility with friendly staff
Property is decent great service would recommend this property always clean
Carol is very friendly, she even reminds me if a payment is due! The place is clean and well kept. I would suggest this place for all your storage needs!
Carole is very nice and helpful. My family has a unit here and I go with them all the time to help them, and if they need help Carole is always there to help. I purchased boxes and she told me what I needed
the manager is very nice and helpful, highly recommend.
Carol is the best she is really helpful and always reminds me when payment is dued property always clean
Carole was extremely professional and helpful. Our storage units were clean and secure. Thank you!
Carol was very efficient and getting my lock replaced right away.this is the first time I met her cause I haven’t been to my unit in a long time,and she was very friendly and helpful.the property is very clean.i will recommend this place to others.
Carole does a great job of taking care of the customer. Very crisp and clear with all the details.. It was a pleasure working with her especially for a storage company. She goes out of her way reminding customers paymnt is due so charges don't hit the account which was great. I was very thankful for her effort & services
Carole is friendly ,courteous and helpful.property clean,easy access,great gate hours.will recommend to others.
Carole is very nice and helpful.my husband and i been coming every summer with the bike.will be back next summer.this property is always clean and quiet. This property is lucky to have a person like carole
Carole did a fabulous job finding us the right unit at the right location. We are happy repeat and long term customers.
God bless, Carole! She is an absolute doll! From the beginning, when we first got our storage unit to current, she has been helpful, kind and efficient, and she has a sense of humor. She advised us on the best unit that would meet our needs, and made suggestions for storage boxes and such. Carole is a five-star employee of Public Storage. It is a comfort to know she is there when we have questions or concerns; a familiar, friendly face.
Carole is extremely knowledgeable and helpful. She goes above and beyond to help you figure out what you need at the best rate. We moved from another storage facility to this one and am so glad.
Carole was very helpful and friendly.i recommend this place very clean.she knows what we needed
Carole is super friendly.super efficient.and answers questions very well i highly recommend this company to the public.the pricing is super reasonable.offers long open hrs.very ample storage spaces for every dollar paid.very very satisfied
Very nice storage. If your looking for great service here ask for Latoya. Highly recommended.
Carol made signing up for a storage unit easy. She is very friendly and we are happy with our unit.
Carole is very friendly and very knowledgeable about the facility. She was super helpful and answered all my questions in person and over the phone. She explained how everything works and went over how to pay for my storage. The facility is very clean and easy to navigate. Highly recommend!
I went into public storage about my account and carol was very friendly and helpful.she said i can transform you to another unit and save you some money.which i did.i am very grateful.
I had a wonderful experience on my visit. The facility was clean and I enjoyed working with Carol. She was helpful, answered my questions and I felt confident leaving my belongings. 👍🏾👍🏾
This site is clean and neat. Carol is helpful and very knowledgeable. She was able to answer all my questions. I would recommend this site to my friends.
Carol was very informative. The facility was nice also.
HIGHLY RECCOMEND! Carole was very helpful and timely during the whole process, from being greeted to handing me the keys for my storage spot. I am moving out next week and do not have enough space for my motocycle/other boxes. The facility is clean, plenty of parking in front, and has two very large dollys which make transporting all your things very easy. If you need extra space for storage and are near the area, Public Storage Nile, IL is an excellent choice.
Carole is the best
Carol was very helpful and supportive when we moving out of our storage unit.
Wonderful experience! Carole and Susan are very helpful and pleasant. 5 stars
By far the BEST storage facility around! Professional customer service! I would recommend this location to everyone...
They keep putting up rates. I'm now paying 50% more than new customers, and 30% more than anyone else. Don't trust.
Sue is great!! She is super helpful and always has a smiling face.
I came in to buy some boxes and look at a unit. The person that helped me was named Carol. She was very informative.
Just popped in to pickup some packing tape and Carole made my day...
Manger carol,is very helpful always calls and remi D's me of my payments, property is always clean, very friendly, we will continue the business and send referrals!!
Carol gives excellent service and customer service.she always reminds me when my payment is dued.very satisfied with public storage.will recommend this place.
My business has used this PS facility for 15 years. The current manager there goes out of her way to keep the property clean and everything functioning properly.
This property is always clean and carole and Sue is always helpful and friendly
This place is great ,Carole does a great job keeping the premises clean.
Sue was very helpful
Great experience! Carole was helpful from beginning to end. The facility was very clean. I would use this location again!
I Needed packing supplies the manager Carole was very nice and knew which packing supplies that would best fit my needs I had an amazing experience and I will choose this location again and recommend to my friends
Very good property always clean and managers are friendly. If you need help they are alway there .security is great camera. Air condition and washroom are good.units clean and safe. Loading dock is helpful with the moves.great experience at this location.
Sue was awesome! She really took the time to help provide the best products to fit our need, and gave us all of the options. I would definitely recommend her to others! So easy!
I was in the mist of a stressful move just a few weeks ago and I just have to say that I truly appreciate the customer service provided by Ms. Carol at the Niles Public Storage..It means a lot to have people willing to assist you during such a stressful time..I definitely recommend this location for your storage needs..it's extremely clean and the staff are AMAZING!
Carol is friendly very helpful i would recommend this place.shes always cleaning.
Carole were great, very professional with the best personality. She explained everything well and helpful.
The property was very clean compare to other storage places I checked out. The lady Carol that helped me out was very helpful and friendly, and showed me the property and what size unit I needed. Would recommend public storage to others
Have been with this company for almost a year and half and have several units. I met Denise the first time and she was very pleasant and informative on all information and derails of everything pertaining to storage. She even helped in putting boxes in my car in which she didn't need my assistance. Just this past weekend I needed another unit to transfer my stuff from a different location. This time I met Carole, sweet lady, and she was with another customer. As I waited for her to finish with the customer she was just as polite and informative as she was with me over the phone when I had called. She helped me find a unit that was closer to the elevator since I would be doing some transferring, that was very nice of her. She even gave me some chocolate because of the waiting and patience. (I wasn't in a rush anyway) I recommend this place to everyone in need of storage. Affordable and climate controlled. No bad experience with people willing to help with your needs. Thank You!
Wonderful service manager Carole was very polite and knowledgeable would recommend public storage to all my friends and family. Thank you for this experience.
Carole was friendly and helpfulStore was very clean.
I came in i need a few moving supply's Katie was in that day she was helpful and great energy! Will definitely be back
Excellent customer service every time I need anything, Lidia is more than happy to help me with anything! Always courteous and professional but very friendly and always goes the extra mile.
I'm renting a unit here right now and spoke with the agent, Lidia, and she was extremely helpful. I forgot to tell her that she made my day, but I'll tell her when I go back.
Lidia was very professional. She was able to help me protect my stuff along with setting me up with the proper size unit. Highly recommend.
Great customer service. Lidia was awesome. Helped me when i was had movers taking my stuff from one location to another. She took the time to find me the correct size and location for me storage needs. Great service, paperwork was smooth process and very happy with my decision.
Carole was extremely helpful. I would recommend her service to anyone. She really takes time to help all the customers with rental processing.
Carole has been so nice and very accommodating. The place is highly recommended.
Have been there for over a year now and folks have been very helpful. Lost our key and they immediately had new lock installed for us. We have a larger unit and it was very dark. Saw they had light fixtures in the back which were out. Asked and they got them exchanged. Thanks all!
I store my inventory there for my business. Always great service from Liddia and Carol!
Went in to buy some supplies, the manager Carole was very friendly, and helpful. She made my day easier Thank You for your help.
Lidia i believe her name is. Was super cool. Made some jokes kept me entertained while i was filing out the paperwork. Also i called in before i went she trusted me without ever meeting and had my room readt. Since there was a big line she let me load up first. Once i was done the line was gone she gave me my lock n showed me how it works. I couldnt ask anything more. Havent done a yelp review in a while but some people deserve to be credited. I have been here a few times grabbing some things and she remembers my name and always says hi when she can.
Am very happy with the service at this facility. Much thanks to Lidia who has been very helpful, kind and professional.
Lidia was really awesome and helped us secure two 10X20 climate controlled storage units. Very professional and helpful and the place is immaculate..jb
Lidia is very helpful and listens to what you need and acts accordingly. I rely on her and she helped us pick sizes for the units that we needed. Highly recommended.
Lidia is super helpful with giving us the most convenient unit and the best price. Wonderful experience!
Needed storage in a hurry, enough to store a 4 bedroom house and garage. I came to this location which was the closest for me. Unfortunately there was no large spaces available. The manager, Lydia was very nice and helpful to me. Even though she didn't have what I needed she took time to go through other locations near by and found me a couple of places with bigger spaces and called to make sure they were still available. Thank you so much Lydia for taking time to help me. Will recommend you and your location.
Temika was such a pleasure to work with today. Thank you woman for working so hard.. oxox need more people like you out here.
Was easy as pie to rent my space. Denise was helpful and efficient. The company has too many add ons at the time of rental.
I've stopped into this store a few times for boxes. Denise has always been quick with her smile and assistance including helping me to my car!
Denise and Lidia are great in the office. They are friendly and smiling every time I see them.
I didn't think I'd ever need Storage again but here I was talking with Denise. She was very helpful and understanding of the stress I was feeling. She got me into a great space and made suggestions for an easier move.
Denise has always been very helpful with my company's unit. She always answers any questions we have and is very kind. My experience has always been very enjoyable
I've been a customer here at the Niles Public Storage for more years than I care to think about. The staff has always been pleasant. When the latest manager asked me to do a review, how could I refuse. Denise has been wonderful to work with. She always has a smiling greeting upon my arrival and kind words. She has been quick to respond to any questions or concerns I have had. I'd like to say I'm her favorite customer yet I have seen the same pleasant interaction between her and her other customers. She is a great asset to Public Storage.
its a great place to store your household items and others the people there are so kind and helpful exspeicially denise and carole they were great I would tell anyone to store there items or stuff there.
Great customer Service. Denise is great at her job and knows it her.
This had been my first experience needing Storage. Denise helped me thru the whole process and made it easy.
I have long enjoyed my meetings with Denise at this location. I've had a space here for quite a while and am sad that I won't see her any longer since I finally have a bigger place for my stuff. She's always been friendly and courteous whenever I've been there, even going out of her way at those times when I needed some extra help.
Not too long ago I needed storage space and came to this location. Denise was the person who helped me with that and even suggested some items I would need for my stuff. I liked that she didn't force it on me. She handed me this card and asked if I would review her service ... which I've forgotten about til now. Definitely recommend this place. Say Hi to Denise and tell her Nikki sent you :)
Wonderful facility. We've used them twice now and have never had a problem. Denise at the front desk is a pleasure to work with. Would recommend this location to anyone :)
On visiting Public Storage today, we needed help in finding the location of the unit we wanted to enter (we have two) and the manager was very helpful. She directed us by personally taking us to the location and helping us to push a large box that we wanted to put into storage. She was so pleasant and helpful we thought you should know about it. Her name is Sue.
Denise is attentive and accommodating. Denise explained everything clearly. Pleasant experience. Denise was the person who set me up with the storage unit. I just met Sue (12 June 2014) who is Denise's colleague. I cannot say enough positive things about Sue, Denise and the Lehigh location. When one needs a storage unit is for a variety of reasons. I feel welcomed and am pleased with the service I have received.
Awesome, staff is great, place is clean. Recommend it
Love Denise she was very very helpful when getting the storage. Always smile and good people. One of the best public storage that I been too cuz of Denise with out her I don't know it would that good
Love Denise! She is the best property manager. Does take the clients best interest into consideration. Best customer service person I have ever met!
Very well maintained facility, always enjoy coming here. Denise is always helpful and energetic. Would recommend to any for there storage needs.
First time using a storage facility. Dealt with the manager Denise who was very friendly and knowledgeable. Will deal with this facility again.
I have been using this storage facility for quite some time. It is always clean, safe and well lit. My favorite employee is Denise. She has an incredible knowledge of the different units. When I needed to switch from one storage unit to another she easily guided me to the best choice for my needs. She is organized, friendly and efficient-she always calls me by name.
Denise has a great personality and knows how to deliver great customer service.
First time we ever rented a storage space...Denise helped us determine what size we needed..worked out great
Denise is amazing, she has helped me out a few times showing me different units and helping me decide what will fit me needs best. The facility is clean, well lit and has excellent hours! Highly recommended!
Moving our stuff here was one of the best decisions. Clean, friendly and at good price!!!!
Denise has always been great when i stop into the store. I highly recommend this facility.
Denise, she is so nice.
Came in today to find out what my bill was and the gentleman behind the counter named Joe was very helpful. Have been coming to this location for awhile now and never had any problems, the other manager Denise is also very helpful. Definitely woukd recommend this location.
I've had a space at this location for several months and the service I receive has always been first rate. When I deal with Denise she's cheery and helpful. The other manager is equally great.
I spend quite a bit of time working in my units. The facility is in generally good condition but the star of the show is Denise, the facility manager. She is friendly, service oriented and really knows the company and what she is talkiing about. People like Denise are serious assets to a company like this. And her demeanor is often just what a person going through a difficult time, and in need of storage, may find comforting. I recommend this facilty for your storage needs if only to let Denise guide you through the process.
Denise is fabulous
I would like to give some recognition to Denise at this location. She was extremely helpful when I set up my account and also when I upgraded and moved to a larger unit. I pay my bill in person and she is always very friendly each time I go in. I hope PS appreciates the customer service she provides and helps her along in her career with the company.