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Public Storage Self-Storage Units at 7300 N Lehigh Ave, Niles, IL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 28/mo
Small 5'x5'- climate controlled
- inside unit, swing door
$ 28 /mo $ 40Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 63/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 63 /mo $ 90Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 95/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 95 /mo $ 100Best Price Label+ one-time $29 admin fee1 unit left! -
15'x5'Online only price$ 140/moMedium 15'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 140 /mo $ 147Best Price Label+ one-time $29 admin fee1 unit left! -
5'x15'Online only price$ 147/moMedium 5'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 147 /mo $ 154Best Price Label+ one-time $29 admin fee1 unit left! -
8.5'x8'Online only price$ 150/moMedium 8.5'x8'- elevator access
- climate controlled
- inside unit, rollup door
$ 150 /mo $ 158Best Price Label+ one-time $29 admin fee1 unit left! -
15'x10'Online only price$ 161/mo
Large 15'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 161 /mo $ 230Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 175/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 175 /mo $ 250Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 379/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 379 /mo $ 398Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 562/moLarge 10'x30'- ground floor
- climate controlled
- outside unit, swing door
- locker
- drive up access
$ 562 /mo $ 590Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Niles
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Niles Storage Units Near I-94
A few miles west of the Edens Expressway is where customers will find a variety of self storage options at this Niles Public Storage.
A large selection of indoor storage units and climate controlled storage units await customers at this location. There are also a handful of outdoor storage units, as well as enclosed vehicle storage units for parking cars, trucks or SUVs.
Northeast Cook County residents and businesses can get to this location in no time, thanks to easy access from Interstate 94, U.S. Route 14 or U.S. Route 41.
Hiking and biking trips through the forest preserves at Bunker Hill are easy to do on the fly, with the help of a 5x10 storage unit to hold bikes, backpacks and other needed outdoor items.
Businesses along Touhy Avenue can use a 10x10 storage unit as some additional office storage space, while families living near Edgebrook, Wildwood or on the west side of Skokie can use a 10x30 storage unit when it's time to pack up the whole house ahead a big move.
Need moving supplies? Inside the rental office, there are moving boxes, packing tape, bubble wrap and other assorted packing supplies for sale.
Less than a mile east of the world famous Leaning Tower of Niles, this Public Storage is open 7 days a week and is loaded with affordable self storage solutions to help customers with any size storage load, big or small.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 610)
Carole is the best. She was able to help out my niece and her husband. Very friendly and very knowledgeable. This is my 3 rd time my family and I have dealt with her
We had a great experience moving our items into storage, thanks to Carole! She made the entire process smooth and stress-free. Carole is professional, knowledgeable, and full of helpful advice. We really appreciated her guidance and friendly attitude—she made a big difference. Highly recommend!
Carol is very helpful. I had a unit in New York also but nothing‘s in it so I did a lock request and she scanned it into my unit ledger and we spoke to the manager that property so she’s gonna try and have the district manager or whoever cuts the locks try to cut my lock before the end of the month so now I’m renting here in Niles Illinois. It’s very clean here. I’m glad Carol was helpful.
Safe area. Good cameras. Great service. The woman at the front was so helpful.
Carole is amazing! Always helpful, supportive, and always has time to answer question! She’s a gem! Clean location and easy to access.
Sue is great lady who help me out
Carole is the best!
Update: Carole is still the best!
While in the course of human events, I was inclined to use your services. Some lady named Carol was of a lotta help. Will continue using this business for all my packaging needs.
Highly recommended. Place is clean and the service is impeccable. An employee named Carole was able to assist me all throughout.
Carol was so helpful. I could not have managed to find or rent a unit without her specific help and professionalism. I have to say Carroll was one of the most Pleasant employees I have ever had to deal with. Thank you Carol
The facility was very clean. Carole was helpful in getting our unit rented!
I came here 2 times in the past few days ago. Always no one in the office. Like I just here around few hours no one there again. Is this close? No sign nothing????? What happened?
I came here few years ago, office no body here same as today. Waited for more than 15 minutes no one here. I saw someone walked around doing nothing not help and ask questions and she got very upset and ask me to check the price online. Is it called customer service? It is ridiculous.
I was just there this afternoon and Carole was wonderful. I couldn’t have asked for a better service.
She straightened out the issue with one of our units. My wife and I are very happy.
Carole is amazing person to deal with. Very courteous & always ready to help. I like this property because it’s nice & clean all the time. I hardly come to this property but it’s always good to see Carole.
Carole is a kind and patient employee!
Carol is great, always a pleasure to speak with and so helpful!
Sue was awesome - such a help with picking our storage unit - excellent customer service and a great personality to boot!
Carole was great! She showed me pictures of the different sized units and took me around to see a few units in the size I wanted. She was very pleasant and efficient and everything went smoothly setting up the contract.
Carole has been amazing and very hospitable. The price of the unite I got was great deal.
This public storage place was best I ever rented from all.
Carole was so nice, friendly and very helpful with showing you around and giving you the best options to your need and very intelligent lady.
Please treat her right as she deserves.
Thank you public storage.
Carol was very patient and helped me change my unit. Awesome customer service. Get the app resolved
Sue is the best, she helped me with everything that I needed done , storage space is exactly what I wanted , in a great location , THANK YOU very much
Carole is so welcoming and helpful. Thanks for all your help.
I would give half a star if possible. The management is unfair and the workers are very rude. They watch you as if your a criminal when your there and they act like your at their home and your just a bother cus thy have to look like their working cus there's people around. The shorten your access hours if thy feel like it for any reason. They are so quick to lock you out so thy can add fees to your account if your a minute late on payment. That's the only time they smile when your making your payment..any other day they look at you like a nuisance. I will never go back or recommend THIS place. HORRIBLE EXPERIENCE FOR THE FIRST TIME IN MY LIFE AT THIS FACILITY!
Mrs Carole was very helpful. And always has a smile and willing to help
Carol was super helpful, she helped my dad find the best storage unit for him. She always makes sure we are satisfied and getting exactly what we need. Extremely helpful, kind, and outgoing. We need more people like her! 10/10
Carole was amazing!!!! At arrival she was so welcoming and helped us pick the right size!!! I recommend anyone looking for a public storage to choose this location!!! Ask for Carole she is pleasant to work with! Thank you so much for your kindness and helping us. Bless you in all you do!!
Carole was very helpful and was a pleasure to work with. The rental process went smoothly and we may even get another storage because of how easy Carole made it for us. Excellent storage facility.
Carole show me around the facility answer all my questions great place to store
Carole helpful and always friendly and the place clean
Carole has been very helpful getting my father a unit and very friendly
Carole was so professional and helpful answer all my questions great service
Carole is great and helped us out tremendously. Thank you she lowered the rent very grateful
Carole was super helpful and very knowledgeable. Great service!
This is our first time renting a storage. Carole was very helpful and friendly. She made our transaction process very smoothly. The storage room is neat and clean and there are big carts available for easy transport of your things.
Carole is super nice and accommodating
Tamika helped me through the process and she was Outstanding!Amazing customer service and great communication!Very pleasant and professional!I feel very fortunate to be renting a unit at this storage place!
Once again, Carole has gone above and beyond. This time, she helped me "right-size" my storage needs and saved me money along the way. Outstanding customer service. She's great!
Carol is always helpful and the place is very clean..
Carol is the best she helped us out with her new unit. We keep coming back to her properties clean.
Carol was great. She helped my husband with his account. She came all the way from Niles to skoke boulevard in the rain just to assist him with getting his account back up and running, so it doesn't default. We really do appreciate her and her hard work.She is amazing.
All the good things said about Carol are true. The facility is clean, the key entry works well, the carts available were helpful. I stayed less than 30 days because I just needed a short term place till I could get into my condo. It was fine.
Great place for storage. Friendly Staff who is always willing to help.
Carol is very helpful and friendly and she helped me save money. By keeping my rent the same, but she did mention about transferring so bigger units which I will eventually. You need more people like her. She goes out of her way and she’s really sweet.
Carole was extremely helpful! She helped me find a 1st floor unit that was really convenient for my workplace. She was able to help me authorize my co-worker with such patience and ease. Highly recommend this place because of her service!!!
Carole is a wonderful asset to this property. She made the process very smooth!!!
Carole is wonderful! She was very helpful and understanding. Repeat customer for sure!
My family used Public storage for a couple years during a home renovation. Carol managed our account, and she was great. She was always very helpful and friendly when we came in to get our property. Thank you Carol
Carole is responsible and helpful. Can always count on her!
Carolewas great she was very helpful great customer service definitely recommend this storage facility
I have been a customer for a couple years now and have had a good experience. Carol, the property manager, is always excellent to work with. She helped me coordinate my move-in to make sure everything went smoothly, and is super attentive and responsive to any inquiries I have. I appreciate the work she does and would recommend this location to others.
Carole is awesome She's kind and helpful Properly clean I recommend this place
Carol was great and made my experience fast and easy! I got a space online and came in to finish it with Carol. She found me a great space quickly. It was clean and convenient.
Thank you!
Carole is helpful and very friendly !
LOVE Carol the best answers all questions does not leave you hanging
Carole was very helpful with lowering my rent which was triple, thanked her for all her help when I came into the office, to do thus, I was going vacate now I'm staying
Carole was really nice and helpful helped me out a lot!
Excellent Storage Place, Very Clean and Sue is the Best.
Also Temperature controlled and Super Clean Restrooms.
Five Stars
Carole is the best, help me all the way through getting the unit and the property is super clean and easy to access. I recommend this storage facility
I love having my unit at this Public Storage location. Carole is always friendly and helpful and the facilities are super clean and easy to navigate!
Carole is always looking out for and helping customers! We have a blended family situation so don't have enough storage space at our house. This facility has many of our most treasured items stored here because of the climate control, security, and cleanliness of the facility. Carole is always checking on and actively managing the facility. We've referred several friends and plan on being here for a long time.
Thanks so much to Carole for walking me through my first storage experience. She was excellent …kind, helpful and gracious with her time as I had multiple questions and in need of her expertise. Storage was found clean and well lit and easy to access. Thank you Carole!
Carol is so very helpful and supportive to this process!!! She is a smiling face and helpful hand every time we see her!
Thank you Carol for helping me out with the space I just rented - I appreciate it !
Had the pleasure of getting assistance from Carole who made the process for setting up the rental process. Highly recommended
Carole was so much help. Thank you.
Carol was very helpful and the facility is very clean with easy access in and out
I highly recommend this location. It's clean, convenient and the staff is really good. A year ago, I needed a temporary storage space. Carole at this location was extremely helpful. She showed me the space and explained the policies and entry hours. Throughout the year, she's been super nice and checks in with me when I am on premises to ask if everything is ok and if I need anything. Carole really cares about the tenants and represents Public Storage very well. Thank you!
Nice
Carole was excellent in setting up my unit
Seamless process at the Public Storage in Niles. Move-in was smooth and communication with Carole was great!
Carole was very helpful and she got me to do the rental sooner then I was suppose to, property clean
I can highly recommend this public storage location. Much of the credit goes to the property manager, Carole. She is conscientious about client safety and about the condition of the property. She is always helpful and knowledgeable about any questions you have or issues that arise. Highly recommend.
Carole was great helping us find a storage room and she showed us each and everyone till we found the perfect size that was needed for us, very nice and super helpful
I have been a customer for a year now and the experience has been great. The space is large and clean, and there are carts available at different entries of the building as well as two elevators inside to facilitate the moving process. They have restrooms inside the building, which are always kept clean. I like that it's climate-controlled so that I don't need to worry about any of my stuff being damaged by extremely hot or cold weathers. Carol is very friendly and is always ready to help. I highly recommend this place for short-term and long-term storages.
Carole is very helpful and property is clean. If you have storage needs call her.
Carole was a so much help in helping us getting this storage place explaining everything in every details I will recommend this public storage place location to any of my friends and Carole as the best person to deal with .
Thank you Carol for your great costumer service experience.
John
Carole was great! I was lost in the storage units & she helped me find my unit and helped me out. Thank you Carole!
Thank you for carrol big help
Carole was awesome. She has helped pick the best spot for me and with my billing questions. Hands down the best rep ive worked with.
Carole is very helpful & polite . And she helped me lower my rent .
Carole was fantastic ! She is very knowledgeable and went out of her way to find me a great storage space ! Would definitely recommend this location
Carole is a big help with ensuring my unit is ready and she’s great to work with!
Outstanding service by Carole
Carole was very helpful and friendly. She attended to my need during that time about the price for the storage space. Thanks Carole
Carole is great. Friendly and helpful. Facility is immaculate and beautifully organized.
Laura helped me at this location and she was so polite and helpful. She explained everything thoroughly, showed me where my unit was, and how to use the lock. Excellent experience!
I have been utilizing this facility for almost 6 months. Very nice storage unit, clean, easily accessible. In addition, Carole, who works in the office is one of the most knowledgeable individuals I have worked with in renting storage units. She is always very helpful and follows up when I do have a question. I would highly recommend this location.
Rhonda was very nice, attentive and professional. I went to check out some prices on some units and she answered all the questions that I had. I had a wonderful experience at public storage and I definitely will be coming back.
carole you are wonderful,Thank you for reminding phillip green about payment being on time.
Carol was very knowledgeable, friendly, and most of all helpful in helping me identify the right size storage unit for my needs. She also helped me purchase some very reasonably priced packing materials, and showed me how to use the lock and open and close the door. As this was my first time, I appreciate all her assistance. Highly recommend.
Carole is very friendly and helpful always keeping the property clean, need more people like her she cares about her customers
Stop in and saw a new face in the office the lady theresa was so friendly we had a nice conversation
Carole was wonderful. She was really helpful, knowledgable and pleasant. We appreciate her.
the manager Rhonda and Carole is very helpful and friendly.i have 3units here at this property and its always clean ,Carole Is always making sure the doors of the property are closed and keeping properly clean, if I need anything Carole is there to help, I will recommend this property come check it out.Thank for the call when my shipment came
Carole was very helpful!
Thanks
Awesome experience with Carole who was so helpful with me in getting a storage unit. During a difficult time in my life it’s great to have such nice and wonderful customer service. Thank you Carole!
Carol is fantastic and was very helpful during a stressful move.
Carole was so wonderful and made the move in and out very easy and was so helpful! Great location
Carole was lovely!
Good place. App sucks.
Carol was very helpful.
Carole is the best found me a optimal unit for my convenience. Always helping out and keeps this location spotless
Carole si a very profesional
person . Property is always clean.
Carole is friendly and she keeps property clean and very good service. I recommend this place
Carol is so nice an helpfully whenever needed. She is around
I have been storing at this facility for many years. Carol is the manager and always so helpful and wonderful to work with. I highly recommend this place.
My father and I had an amazing experience checking in and getting a public storage, Carole at the front desk was very attentive and helpful! Carole was very patient and made sure we got the storage we were looking for and demonstrated excellent guest service! We definitely would recommend!
Public Storage is awesome. Carole and Melanie are always so helpful and the facility is always clean and very easy to access. Would definitely recommend to anyone looking for good, reliable, storage with a friendly and helpful staff!
Carole was very helpful and friendly, she helped me get a storage unit and she was professional and sweet.
Melanie was great made the process so easy explain everything so good great customer service
Carol is always great and knows the ins and outs of the business. It is always a pleasure to work with her.
I like working with the public storage team. Carole has been beyond helpful for getting us accommodated.
Carole is nice and the place is clean
Carole is nice the the place is the cleanest place
Carol is great she helpful friendly
Carole was the best! Very helpfull! Thank you
I called some lady name call Carol was yelling and screaming over the phone I just ask some simple question but she was yelled over the phone so loud. What is her problem with it? She needs to train how to talk and speak to people more politely
Carole was absolutely fantastic and a true credit to the company.
The website wouldn't alow me to pay online for the unit I wanted, so the manager, Carole, went the extra step of holding the unit until I arrived from the coast six days later.
Moving is hard, but Carole's actions made it much easier. If this is how Public Storage looks after their clients, they can have my business.
Ideal place to store your stuff: indoor, climate-controlled, spacious and tidy, easily accessible with several entries, and equipped with elevators, carts and clean restrooms. The price is unbeatable: I don't think you can find a similar storage unit with a better rate. The staff (Carol and Melanie) are friendly and very helpful when you have questions about move-in/move-out and payment, and they can be flexible to accommodate your needs. The experience has been great!
Carole is the best!
Spent the week moving units and cleaning out and Carole once again helped above and beyond. She is so helpful, and friendly, and she makes it a pleasure stopping in.
Carol is the best! She was super accommodating from when I moved in to when I vacated the unit. She was always helpful! Thanks Carol!
Public storage is clean and the property manager Carol is very helpful and sweet and it's always helping me out. If possible she's trying to download the app for me or help me
Carole was absolutely fantastic! I came in to do some work and move out of a unit and she explained another alternative which was much better. We talked about transferring units to save a lot of money. I really appreciate all her help!
Carole the property manager is so helpful and friendly. She let me sit and wait with her while my movers unloaded. Highly recommend!!
Carol is the best!
My wife went in here to go get a Storage unit. There was a lady name Carol working there. The most rudest lady I’ve ever met. She kept asking me to do reviews for her even though she was rude and mean to me she wanted me to do a fake review. It was almost like she was harassing me about it. I would’ve gotten the unit but I felt very uncomfortable. My wife did not wanna right there.
Carole helped out in waiving the rent increase and she was very friendly and professional throughout the process.
Melanie property mama was so helpful she was very kind great customer service definitely will recommend this location
Can I just say that Melanie is the most nicest and helpful Public Storage employee I have ever dealt with.!! Always am happy when i come there and she is working in the office
Carol is the best and is always very helpful!
Melanie was the best!!! So helpful! Thank you!!!
Carole was absolutely amazing to work with. 👏
Carol is the best she has a very good personality she’s always friendly around the customers and helping everybody out. She’s always cleaning the property you should have more property managers like her, I enjoy talking to her when I see her cleaning she is a pleasure
Clean
I was here few days ago, the lady name Carole was showing me the storage unit, she is extremely mean, she forcing me to do a fake review for her. Unbelievable. Won’t stop!!keep asking over and over again. Is it any reason? I saw the people gave her the review I can not see anything like her. And I drove around the building, it was so mess, nasty, smelly, gross, garbage under the brushes. Can someone clean it? It is ridiculous. I won’t think I will recommend my friends or other people come to this Public Storage.
Why you public storage delete my reviews that’s all truth. Miss treating customer trash location worse experiences I had
Had the best experience at this location! Carol is very helpful and friendly!
I was here just today. The place is very clean. I actually like using the bathrooms for that reason. I saw Carole today cleaning the area even though it was already clean. Everything was neat and tidy outside. This place is perfect for all my storage needs.
Carol was so amazingly helpful!! We couldn’t have had a smoother move in process and friendlier customer service!!!
Carole and Melanie were amazing they both helped in different days and were extreme helpful and kind
Carole was very helpful and knowledgeable about our move in and move out process. The unit was large enough for our needs and the facility was clean and accessible
Carole is the right person at this location to seek help from! She is super friendly, fun and very helpful!
Carole is absolutely fantastic!!! She does great at what she does! She has that can do attitude, helpful and very friendly!
Carole is very helpful everyday I come in and she showed us a unite for rent and it was the best she has the best choices
CAROL is an amazing human being in this so helpful with every thing that you ever could possibly need. I highly recommend this location. The property is clean and kept up well.
I have had the best experience at this location with Carol! We have made friends!! Each time I visit the unit, she is always greeting me with a big smile and Hello! She goes above and beyond and out of her way to make the storage experience smooth. I got my storage unit 3 years ago and have made a couple moves since and she’s been so helpful! I also feel very safe at this storage unit!!
Had a very good experience here. Carole is very nice and helpful.
Carole is amazing she is helpful and friendly and she keeps the property clean she will be missed when she leaves. You need more like her
Carole was helpful she showed me many units she was very polite and the property is clean-
Carol is great as a manager she keeps the property clean and always reminding me what my payment is due' she's always as and friendly and going out of her way to help the customers* you need more people like her
Nice, clean facility, competent staff. Carol is very knowledgeable and efficient, really cares about the customers and gives good advice.
Carol was very helpful in showing me the options of the storage units & prices. She was very welcoming and thorough in her explanation to make sure I had all the information I needed. Carol has also helped me with other questions I’ve had and has help me process payment !
I've been here a long time the property's clean Carol's always helpful You need more people like her I have an outside unit and every time she does the lock checks she's always stopping to say hello how are you can I help you with anything and even trying to lower my rent when I request it
I've been here a couple years now and the manager Carol was very helpful the properties always clean and when I vacated out she helped me with my billing dispute I will recommend this place to others and I will come back again to rent everything is wonderful here Especially Carol
Carol was great! Took the time to show me everything.
This place is easy to find, the parking is really easy, and the best part about this location is the help you get from Carole. I booked my reservation for storage online and I called after hours for info and got a call back from Carole first thing in the morning. She is helpful, thorough, and very understanding of how to help people with their storage units. When I went to the storage unit to get set up, Carole was extremely helpful. She showed us around, helped get our storage unit all set up, and gave us helpful tips.
Melanie was great she help me with the process great customer service
Carole was helpful and friendly property clean. She is the best.
Sarita was a huge help today! I needed to upgrade units and was worried it would be a complete headache. Sarita walked me thru everything and couldn’t have made the process easier. Great experience today!!!
Follow up: Carol has excellent customer service! Facility super clean!
Sarita was phenomenal, patient and kind and super knowledgeable!!! She walked me through the process and made the experience super easy! Love her positive can do attitude!
Sarita was so helpful!
She is very helpful Caro
It's a nice long drive for me to use this location out of the many available to me, but I choose this one because of the stellar customer service! Carol at the service desk is very helpful going above and beyond for loyal customers. I applaud her effort, kindness, communication and down to earth nature. When I hit a rough patch Carol was very sweet and encouraging and informative about the policies and procedures to help me avoid any penalties. She is very knowledgeable about Public Storage! She is a pleasure to work with and the facility in Niles is clean and folks are friendly. Thanks again Carol!
Carrol has been providing top quality customer service for as long as I’ve known her here at Public Storage kudos to the hiring manager who brought Carrol on board. Thank you so much Public Storage for having such top quality people. She will be missed when she retires. Thank You! Thank! Thank You!
Thank you Carol for all your help . You are the best !
Carole was so helpful and kind! She helped us sort out alternative storage when the booking we had made didn’t work out. She called other locations for us on the Wednesday before Thanksgiving — a time most people wouldn’t want to go above and beyond at work! We greatly appreciated her help.
This is the best place if you need storage
Very clean location , Carol helped me, she's the best
Prices are the best compared to other locations
I highly recommend them !!!!
Excellent experience with Carole she got us to rent early to get the unit we wanted property is clean & very
satisfied with her help
Carol is the absolute best and a wonderful professional to work with. I've had my storage unit for about 4 yrs and I'm happy with it. Thanks Carol
Carol was helpful and she stopped my first rent increase from going up so early.
Carol always take good care of me. She know her stuff. Always have great suggestion on what I might need.
Great experience with Carole from day 1 until move out! Very clean facility with carts available and easy easy parking.
Carole friendly and helpful property always clean
Sarita is wonderful and very helpful. She is very patient. Sarita is willing to show and help. Down loading and giving you all the information needed.
Carol went above and beyond for customer service. She explained the size of the storage unit very well over the phone and fixed the issue created from using the kiosk. She called me back with the information I requested. I am thankful for Carol.
Sarita was also really helpful. She followed up with me on my check out and emailed me the details I requested.
Carole was awesome! She was greatly helpful in figuring out what size I need and the best location available. Pleasure doing business here.
Carol was very helpful
Upon arriving at the building today, we had a difficult time getting in with our access code (kept denying despite correct code.) Carole (employee on duty) was able to override the pre generated code with a number that we would remember, and more importantly, WORKED!! she assisted in figuring out box sizes for our move and helped leave a note for our complicated transition between two units we are renting. All around very helpful service, really appreciated the efficiency and kindness!
Sarita was very helpful! Thank you!
Melanie was fantastic!
Property clean and Carole is always helpful and friendly to everyone, I would recommend this place,
Melanie was very helpful and understanding answer all my questions great customer service
Carole is always friendly and helpful and always making sure the property and washrooms are clean. I’ve been at other storage companies where they were dirty. Carole is a pleasure to talk to, when I come in with my family members. Thank you
Sarita
Most helpful employee ever
Carole is friendly and helpful and understanding my needs of which storage is the right for me.
I was extremely pleased with the customer service I received at this public storage, the manager Carole was super helpful and kind. I was surprised at how clean the entire facility was. Amazing experience overall
Upon walking in, I noticed the property manager, Carole, greeted us and immediately offered her assistance. She maintains the facility clean and well kept. Greatly appreciated the customer service
Sarita, very big help, very helpful for setup the public storage app so I can get in very easy
Sarita, is cheerful and full of energy. She got the task done perfectly and swiftly. She is nice.
Carole was so helpful resolving an issue I had. She was calm, professional. Thank you Carole
Carole is very friendly, helpful, and informative! I stopped by to perform the annual fire extinguisher inspection and she provided me with the keys to open any locked doors. Definitely made my job a lot easier!
Carol is very friendly and professional.
This location is highly recommended.
We are using this location for long time and have no
plan to move out, also public storage is more affordable and flexible than other storage providers. Carol alway reminds me payment due she great
Carole is very professional and was helpful in handling my account by going above and beyond. She was very attentive to my needs and I appreciate all the help she provided. Great job and great place!
Service was excellent from Abiel.
Abiel was very friendly and helpful. Thanks a lot. Place was very clean!
Abiel gave me great customer service.
Great facility and Abiel is a good staff member.
Exactly customer service from carol I truly appreciate the help and the knowledge that she has thank you carol.
Carol is incredible. Highly recommended.
Good place for storage, very helpful staff member Abiel. I'd recommend.
Known Carole for years awesome lady
Super lady and she does an awesome job taking care of the place. Thank you carole!!
Carole upfront is super helpful and a joy to work with. Also the property is super clean and very conveniently located.
Amazing staff - Carol is awesome!
Outstanding Professional, Service and Experience with Carole at Public Storage at 7300 N. Lehigh. Was very attentive and caring toward my family and I. A+++ Service.
I went into Niles to ask about my refund from my auction at carol stream and Carole was beyond helpful and she greeted me like I was somebody, she called Carol stream and spoke to rm, Carole was so helpful and friendly, hopefully the refund will arrive soon she deserves a raise, thank you Carole, she gave me we care number to check for refund she needs more than 5 🤩stars
Carrol was great and very helpful. I would definitely recommend friends and family
We have been in this facility for several years.
Carole has been outstanding in providing information regarding our unit. She explains all the charges and rules of the facility. She has a very welcoming and pleasant personality. I read a review that was posted on Carole, I do not understand she goes out of her way to explain everything.
I have 5 units at this location mainly because Carole is very helpful and I feel puts the security of the property and my stored items first. I highly recommend using this location for your storage needs.
Carol is simply a great help that will acomódate you fast and efficiently.
Carol is the greatest such a sweetheart! Her help made my experience here better!
I was here few weeks ago, Carole was helping my wife got storage. She is disable. She didn’t explain very well to us. She is mislead us and now we received the bill is not correct that how she told. It was more. We all got confused. She should explain the price details what is charge. how the rent procedure goes, we are not very happy about her service what is provided to us. It is not right way how you treat customer. we had to call back and asked Sarita, she explained details and patiently and kindly so I can understand that very better. Thank you so much all your time and help.
Sarita was great! She helped me close out the unit quickly and easily! Great experience here.
Carol is always amazing to work with and to speak to! Many places are rude but she is amazing and always very pleasant.
Carole was very kind to request a temporary reduction of my rental back to the previous rate. Carole is very accommodating and keep the property in top shape.
Carole was wonderful—-so helpful and friendly!
I had a very good experience at the Niles facility.
Carol was very nice and helpful. She definitely made my experience a lot easier!! Carole knows what she doing and the property is clean
Sarita was very helpful with us! I highly recommend Public Storage.
The property is always clean. The manager carol is so friendly and helpful
Carole was very helpful and detailed patient with me and my kids while trying to make an account online! She made the experience defiantly easier for me!
Carole is very helpful n friendly. She made the transition very easy.
Nic is excellent help n professional. Helped in installing the ps app.
Thanks Sarita for nice and friendly service!
Sarita, was a great help!! BEST employee I've ever dealt with!! She went above and beyond for me!! THANKS A LOT SARITA!!! ANYONE LOOKING FOR A STORAGE UNIT COME HERE AND ASK FOR SARITA!! THANKS AGAIN 😎
Sarita was very helpful and made moving in easy and quick. Great service! Definitely recommend.
I visited this location on 6/19. Carole was such an enthusiastic, friendly and knowledgeable employee to talk to. She listened to my need, showed me the storage space information on iPad, introduced the safety and technology features of the location to me, and also gave me a tour to the actual storage stalls. She made me feel I'm a valued customer even before I made a decision to rent! Thank you, Carole!
Carole is a great property manager! She took her time to answer to all our questions and was super friendly.
Great location and Carole was amazingly helpful with the whole rental process
A wonderful experience dealing with Carole , she has been a breath of fresh air , she has with my payment as I travel for work. She has been very patient as she has had to deal with negative reviews from my ex-wife, she’s done everything she’s came to help me keep cost down and keep me aware of how safe my things are in the storage facility however I owe her thanks and gratitude
I have multiple storage units at this location based on previous 5 star reviews and proximity to my residence. Carole and the rest of the staff have always been great to work with, very conscientious and helpful! The app is also great to use for access to location and managing account information!
Not very good customer service.
Carole was very kind and made sure I had the equipment needed to move my items into my unit
Very attentive and helped me out with my storage needs.
Thanks Carol
Carole was great. Very helpful with getting my unit setuo!!
Been renting here for over three years now and they just raised my rent over $50 randomly. I called the unit manager at the place, some older woman with a groggy voice, who just keep screaming and is providing no customer service. stay away from this place. There are too many respectable storage businesses out there for anyone to deal with this behavior.
Carole is very friendly and helpful property always clean
Carole was very helpful and understanding since I’m deaf, she showed my husband and I two units and helped me with the rental, we wanted to do online. You need more people like her property clean
𝕮𝖆𝖗𝖔𝖑𝖊 𝖜𝖆𝖘 𝖛𝖊𝖗𝖞 𝖊𝖝𝖈𝖊𝖑𝖑𝖊𝖓𝖙 𝖆𝖓𝖉 𝖕𝖗𝖔𝖕𝖊𝖗𝖑𝖞 𝖆𝖑𝖜𝖆𝖞𝖘 𝖈𝖑𝖊𝖆𝖓 𝖆𝖓𝖉 𝖍𝖊𝖑𝖕𝖋𝖚𝖑
Carole was awesome! Very helpful and informative! The storage units and property are well maintained and very clean!
Carole was very helpful and is always cleaning
The property manager Carole is super friendly and professional.
So different from the Pulaski location since the manager is very rude. I’m glad I transferred to this Lehigh location.
Appreciate Carole for providing an exceptional customer service and being so helpful.
Great place overall. Carole was very friendly and outgoing to help me with my needs.
Sarita was very nice and very professional she explained everything to where I was able to understand perfectly she deserves a raise for her hard work thank you so much for making my trip pleasant 😁
Carole helped me out lowering my payment at Howard Skokie. I had unit at Nile’s was happy there but rent couldn’t get lowered and I couldn’t transfer. Carole always helpful and friendly. She goes out of her way to help someone. Thank you carole
Carole was very thorough, helpful, and informative. Also she is very conscientious as far as safety. I would definitely choose this location again for future storage needs and would recommend it to others. Might I add she is very pleasant and professional.
Sarita so helpful in assisting me w/inserting the lock—very friendly😀
I just wanna let people know I’ve had a great experience having a storage unit at this location
Because of Carol not only is she pleasant when your in the office, but she always goes out of her way with friendly reminders when payment is due..
Thanks Carol for taking pride in your work.. 😀
This star is for SARITA. She is the Best,
She is a good person and good customer service and Professional.
If anybody want to rent on this address, contact with SARITA. She help on all questions.
Great facility with great service. Carole is the best.
Property is always clean and neat. Bathroom is fresh and clean and always in order. Carol, at the front desk, keeps this facility spotless! Really glad I chose this location!!
I just want to say that location have amazing staff the store manager was Chris he really made my day i recommended to everyone looking for storage
Carol was helpful , site is clean & workers are friendly.
Great place for storage! Carol helped me alot in the sign up process and is a great property manager! She is always on top of things and is there when you need her!!
Carol at the front desk has always been pleasant and eager to help. The building is very clean! This is my second time renting a unit here and I highly recommend!
when I got here from Florida I realized I didn't need the storage unit so carol vacated me out and refund my lock, the property is clean and will recommend it to others, she is friendly, enthusiastic and eager to help. Carol definitely delivered excellent customer service that I really appreciated.. Way to go Carol
Carole was helpful and friendly
Carol has always been helpful and accommodating regarding my storage locker at this facility. She just helped lower my monthly cost. SHE'S THE BEST !
Carole is extremely helpful!! Through her efforts I was able to lower my monthly rate and I left very happy.
Carol was great to work with. Thank you!