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Public Storage Self-Storage Units at 11644 S Kedzie Ave, Merrionette Park, IL
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 62/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 62/mo $ 62Best Price Label
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5'x10'Online only price$ 64/moSmall 5'x10'- Inside unit
- 1st Floor
$ 64/mo $ 64Best Price LabelHurry! -
7.5'x10'Online only price$ 124/mo
Medium 7.5'x10'- Inside unit
- 1st Floor
$ 124/mo $ 124Best Price Label
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7'x10'Online only price$ 130/mo
Medium 7'x10'- Inside unit
- 1st Floor
$ 130/mo $ 130Best Price Label
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10'x10'Online only price$ 137/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 137/mo $171Best Price Label
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10'x15'Online only price$ 179/mo
Large 10'x15'- Inside unit
- 1st Floor
$ 179/mo $224Best Price Label
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10'x15'Online only price$ 181/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 181/mo $226Best Price Label
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10'x20'Online only price$ 247/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 247/mo $309Best Price Label
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10'x30'Online only price$ 259/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 259/mo $324Best Price Label
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Self-Storage Near Merrionette Park
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Merrionette Park Storage Units Near I-57
Public Storage in Merrionette Park, on the west side of Kedzie Avenue between 115th Street and 119th Street, is the place to go in the area to find a great selection of self storage units.
At this facility, customers will be able to pick from indoor storage units or outdoor storage units, all of which come in different sizes. For those needing somewhere to store a vehicle, this facility also offers enclosed, covered parking spaces for car storage, truck storage or SUV storage.
For sports, picnics or just friendly get-togethers up at Greenwood Park, use a 5x5 storage unit to keep athletic gear, backpacks, cleats, blankets, chairs and everything else needed for a fun day with friends and family ready to go.
Easily accessible from Interstate 57, the Tri-State Tollway, Cicero Avenue and Route 20, families throughout the area – including Beverly Woods, Kennedy Park and Mt. Greenwood – can use a 10x30 storage unit to empty out the living room, kitchen, garage and multiple bedrooms while getting ready for a big move.
The gated storage area features a keypad with code access and the manager of the property lives on site for additional peace of mind. Inside the rental office, open 7 days a week, customers can also purchase assorted moving supplies, including moving boxes, packing tape and mattress bags.
What started with just over 100 single-family homes in 1940 has blossomed into one of the premiere Villages in the Chicago area. Merrionette Park has become a tight-knit, one-of-a-kind community, and whenever the need for some extra storage space arises around town, look no further than this Public Storage.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 259)
Ashley was great. I had problems with online. Customer service transfered me to her. She solved my problem and did with a smile. Very happy 6 stars
Ashley and Nicole were very helpful and professional by changing things on my account.
Nicole and Ashley were wonderful! They helped me rent the unit and also showed me where it was and they were very sweet!
Great location!!see Nicole for any questions
Nicole is great. Very helpful and friendly.
I love the place and it didn’t take a long time
Love Ms Nicole she is one of the best employees there also helpful and always answering questions when you need them answered thank you so much for being there
Brandy was very great and fast she made my experience wonderful
I would just love to express the service that I receive from Nicole was outstanding!! From the day I rented my unit and an issue that recently came up that she resolved for me it’s so much appreciated! She is the most kindest and heartfelt person I’ve ever dealt with ever !! She goes above and beyond to help make sure you are satisfied!! I cannot thank her enough for helping me from the beginning and with this recent issue!! She is what’s keeping me satisfied at your public storage in Merrionete Park!! What a great asset to your company she should be awarded!!
Ms. Nicole helped me close out my unit today. I rented the unit for a couple of years with zero problems. Not a single thing bad I can say. My stuff was safe and secure there. I would recommend anyone to use this place for storage.
AS "LARGE" AND NATIONWIDE AS THIS ESTABLISHMENT MAY BE , RENTS ARE "GUARANTEED" (BY TREMS OF YOUR CONTRACT) TO RISE. 👀 WHETHER YOU'RE A "SENIOR PERSON" OR NOT. 👵🧙♂️ SPACE(S) OF YOUR CHOICE ARE "QUITE CLEAN". 🎉 BUT , SOME "CUSTOMER SERVICE PERSONALITIES" CAN BE "QUITE NASTY".🌟
I have been using Public Storage off & on for the last 3 years. I have had the BEST experiences with Nicole M. She has the sweetest personality & she is very knowledgeable about the services at Public Storage. She is super helpful. The reason I keep coming back is her thoughtfulness & kindness
Ms. Nicole was so very helpful, friendly and gave me great directions from start to finish. She made the process easy and very struggle free! This was the best storage move-in Experience ever! I would advise everyone looking for storage space to come here! Super clean and organized property! So happy I selected this Public Storage location.🤩.
Tarra provided great customer service with helping with storage unit information
Customer service was exceptional!
Nicole and Tarra are great. Even though Tarra is new she's stillllll awesome. Thanks yall
Great customer service given by Nicole and Tarra, made the process so easy and quick
Nicole Great
Great place to store your thinks
Nicole is great. She is professional & friendly, with a wonderful attitude towards customers. She is very helpful too. I met Mark today who is very nice too. I love this Public Storage location. It’s the best because of her!
The best place with the customer service. Nicole is amazing! All. Of. The. Stars!
Great job!!!!
I would recommend this public storage! Nicole was amazing! The customer service that I receive from Nicole was exceptional. She is the most kindest and patience person. She goes above and beyond to help make sure you are satisfied. She answered all my questions and I never felt rushed. Nicole is the reason I went with the public storage in Merrionette Park! Thank you Nicole for all that you do!
I have been with this PS facility for awhile now, and have appreciated the professionalism provided, along with wonderful personalities. NICOLE takes care of my needs and panics, with a calming, reassuring spirit, but most importantly, SHE SOLVES MY PROBLEMS! It's nice to know that there are PS facilities with this high caliber of management. KEEP IT UP MERRIONETTE PARK! THANK YOU SO MUCH, NICOLE...I APPRECIATE YOU!😁👍 Vivica Williams
Thanks Tim
We had an OUTSTANDING EXPERIENCE with Timothy at the marionette park public storage!! He was very knowledgeable and blessed our day with his wonderful attitude!
Tim was a nice man.
Lisa was WONDERFUL!!!!!!!!!!!!❤❤❤❤❤❤❤💖💖💖💖💖💖💖💖💖💖
Lisa was helpful
Nicole’s customer service is amazing. Anytime I ask her for anything or any information she goes above and beyond. She’s never been rude and she’s so chill. Thanks Nicole for all your help!
I made the mistake of renting at this facility on a 116th and kedzie after 3 MONTHS of renting there they went up $53 on my rent and apparently their late fee is about $50. What they're doing is trying to extort people for money , they know it's hard for a person to move out of a 10x19 storage at the drop of a hat. I would highly Recommend you think twice before renting.
Amazing
Lisa was great and verry patient when I had a problem that had the entrance gate blocked. She immediately jumped into action to resolve the issue being one of the buissiest days of the facility. Her attitude was extremely good considering the matter, she went as far as to calling around to get me emergency services out to help me. Thanks Lisa and Public Service family
I had a great experience when I went to the Merrionette Park, IL Public Storage facility. The manager, Lisa, was outstanding in going over all my options and suggesting which type of unit would best meet my needs. She was very thorough and completely covered every detail involved in the rental and payment processes.
My experience with Lisa was simply amazing! Her customer service is the best.
Have some things stored there
If you are looking for a Professional, Clean and secure place to store your valuable items THIS IS THE PLACE!!! . Nicole the Facility Operator is Amazing!! . I had a slight issue/concern and she rectified my concern immediately with a favorable outcome. I live 1 block away and feel very secure with this Facility storing my precious cargo 👍😊.
Lisa was great !
Fast and easy
Lisa has great customer service.
Nope way too expensive had air two months n then raised the amount 53.00 more z month. Insanity at its finest totally ludacris
Very expensive had one month n they raised the rent 53.00 the next month
Review Lisa gave me great customer service.
Lisa is very very very helpful to me when I am at public storage. She makes me feel welcome even though I am just a customer I feel excited when I see her presence.
Thank you soo much for telling me about the mobile , SHE WAS VERY HELP .. MS LISA HAS the BEST customer service ever
I’m a first time renter and Lisa at the merionette park location made my experience easier than I could’ve imagined. So glad I decided to come in instead of reserve my space online. 10/10 recommend.
Nicole at the desk was friendly and helpful. The storage area inside and out is clean.
Nicole Is the Best Customer Service Rep
Great customer service 👏🏾...
Great experience no problem storage unit was clean and ms Nicole very professional.
Great experience excellent customer service. One of the employees named Nicole went over and Beyond by helping me I was so concerned how was I going to open my lock the key got stuck she came out with me and help me I was so grateful for her thank you so much for having a great employer I definitely recommend this place👍👍👍🌟
$100 a month rent and they can't even remove snow in front of the units.
Nicole and Lisa are the best.
Great to work with
Great location. Excellent customer service! Nicole is a big help see her if any questions..
If ever you have a problem, only talk to Nicole. She actually cares about helping people. Plus she's cool as hell.
great pleasant to talk to great job explaining Nicole
Great customer service TIA. Thank you so much for your help.
They helped us out within minutes. Awesome. We had never needed storage before. So it was a good experience.
Whoever sold me the unit lease told me that THEIR insurance is required to purchase a unit. In a bind, I just accepted that fact. I later found out that if you have homeowners insurance, you do not need their insurance. So this is something I had to go back to the office for to cancel. My price was also raised from $25 to $33 after about two months. Overall it's not that much, but damn near 33% higher than it used to be, which was the cheapest in the area.
Service very good.
Great experience getting the unit set up, moving in and out. Nicole at the office was extremely helpful! I would use this location in the future.
Last month I went to Public Storage looking to rent a unit and a beautiful young woman Mya helped me out with the process. Mya made sure that I was completely happy with the storage unit before I decided to rent it out. She was very kind and helpful!!! Thank you Mya!!! You are awesome!!!
I had to find a storage unit quickly and Nicole accommodated me with finding the perfect unit. She has awesome customer service and I highly recommend coming to see her. Thanks Nicole!!!!
Close to home, clean ,safe and longer hours of operation.
While other companies are offering lower rates temporarily to assist those effected by covid 19 this awful company RAISED RATES. If you plan on needing a unit for a extended time stay far away from any Public Storage as they will lure you with a good starting rate and slowly raise it $20 every few months until $105 a month goes to $208!!
Awesome staff!! Super helpful!!!
Ms. Nina was very helpful she gave that human touch excellent customer service
Great help and explain all the fees love the attention given
Nina was fabulous!! She was very knowledgeable and very nice!! I definitely recommend public storage!!
Great location staff is awesome Myya an Nicole is happy to help,
If you don't have any more storage in your house, this is the place to go and put your heirlooms and what ever you want to put in storage.
All staff I have dealt with have been incredible. Great spot for short or long term storage needs. Will definitely be back again.
Good prices and Nina was very helpful and informative.
Great service! I would highly recommend.
I seen some dead mice
Every time I try to access the public storage I needed a code they kept giving me the wrong code I was not very satisfied with Public Storage
Katie very helpful and nice person.
Absolutely no complaints, service is great
Super clean and great services!! 😊
Very friendly and knowledgeable experience with Nina getting started with a unit.
Very nice staff, took care of me right away
Nina was very helpful and thorough. Great job so far!
I Had great expierence with this location exactly with Nina. Great customer service andI recommend this location and ask for Nina.
Nicole was very nice great service great price wonderful place
Thanks so much for your help and quality friendly service. Nicole is such a sweetheart!
Ms Nicole is so wonderful she has made my transition so easy for storage .Ive never useda storage facility before but nowl its so easy thanks to Nicole she is a very good public relations person
Awesome staff and very clean facility
Great location great staff great experience. 10/10 def recommend
Be careful they will double charge your card then try to not refund your money. It happened twice in 17 months.
Came in to make payment crystal was so nice and informed me of other payment options
Crystal was amazing she was fast and knowledgeable and made it easy to move in would definitely recommend her
If you need space for rental Merrionette Park 115th and Kedzie is the place to go very good service and clean environment
Clean facility, always helpful , Nicole took care of all of my needs , I would recommend her to everyone.. awesome
Great customer service - Nicole was super helpful and appreciate it.
Nina Was very helpful and polite. Great place and prices for your storage needs!
Really enjoyed Katties service really was great
Great customer service.
Great place for storage. Wondeful costumer service and really well maintained.
If your in need for temp storage this is the best place to come. No long term commitments. Nicole is sweetheart and very helpful. She will treat you like FAMILY...
Awesome experience
Excellent service , Nicole was extremely helpful and professional. Highly recommended.
Would recommend to anyone needing short or long term storage. Ask for Nina, amazing customer service.
Amazing customer service, Nina was helpful and personable. Would recommend this facility 100%!!!
Great location.. NICOLE IS THE BEST!! Come see her if you need anything.
I have a been a customer here for a few years the manager Nicole has been the best. her staff under her are nice as well. She keeps the grounds clean so that we don’t have to worry.
Nicole has been an outstanding manager during the last 8 years. She has always been extremely helpful to me, always addressing my customer needs & concerns.
Dealt with Nina, very friendly, offered very useful tips about protecting our property within the storage unit. Will recommend this facility and Nina to all our friends and family.
Thank you,Nina you were a big help for me today. Your pleasetance and patience is worth rewarding. You're are a delight,good customer service skills and sales. I hope it was Nicole that trained you became the comparison is there she and you are stars in my book. 😁
I’m thankful for this storage place the customer service is great and very clean environment. I would recommend this storage to my friends and family
what r the prices
Had a storage at another location with public storage the rep was so rude. Met Nicole at this location when helping a friend find a storage. At the time I also was looking for another storage unit. Was going to go with another company. But because of Nicole's excellent customer service skills I decide to go with public storage again. Without her help I would not have decided to go with this company again. You are awesome Nicole. I recommend this location. I've been in customer service for over 30yrs and when someone goes out of their way to help me I like to say something. Nicole you are an asset to your company.
Nicole is the best She goes above and beyond with service to make a Customer like me satisfied. She has a great personality always service with a smile and it's sincere. She is what Customer Service is suppose to be. Because of Nicole's personality I will recommend Public Storage to my friends and family. 👍
Nicole is the best Customer Service Rep I've every came to know,She is very knowledgeable about Public Storage services, she's always willing to go out of her way to help a Customer, She's always smiling and friendly.She deserves more than 5 stars.Shes great.Give her a bonus!!!
What are your rates?
Great place
By far the best customer service ever! Nicole is a sweetheart and it was definitely a pleasure having her help me get my unit.
Nicole was great! Great customer service and very helpful, great access hours. Thanks for your Service Nicole!
Nicole is awesome...... She has helped me every step of the way. I highly recommend this facility.
Nicole is a gem! She is very knowledgeable about the units storage capacity and every detail needed for my family to make an accurate storage decision. Nicole always has a smile and is very professional. She is what makes this a great facility!
I hope I've made Nicole day a brighter day. I had a positive experience with Nicole, She greeted smile and greeted everyone and made sure I was content with my storage. She understood my needs and provided with professional services with unbeatable prices!!! Nicole really care about her customers needs. She seems to be a people's person. We need more employees like this. I would recommend your company to anyone because of Nicole hard work. I won't hesitate to bring future custojmers to your establishment because of your hard and dedicated worker NICOLE. Well done job !!! ☺️☺️☺️
Storage
Nice place.
At the Merrionette Park location, Nicole was very helpful! She made sure my parents' needs were met and made sure the storage unit we we're going to rent, was big enough and wouldn't let us sign anything until we were sure. Thanks for saving us money and making our experience quick and painless.
I ordered from them at least every other week. The time I decide to go get cash to tip the driver is the day I receive a pizza that looks like it hit the ground which you can clearing see that the driver hit the breaks super hard. The pizza was smashed, it was late and I was tired but I fed it to my nieces anyway. When I call to let them know what happened, I tell them that my other pizza was only Cheese which it was suppose to have sausage. The pizzas were also cold. All they wanted to give me was 15% off my next order. That was not exceptional especially for a valued customer. Well I guess I’m not so valued. Well that was the last time I order from them. For now on, it’s italian fiesta.
Office staff is very kind and personable. Very thorough with the contract. Got in on the half off labor day. Happy they are doing promotions like this. Facility is very clean.
Great place . Nicole is always nice and cheerful. Never had a problem. Easy ways to make your payments. 5 stars easy
THE POLICY SUCKS!! NEVER AGAIN!!
Now that I have left my storage unit, I want to tell you that Nicole was always professional and friendly. I will have to stop by now just to say hello😀
Nicole treats me like family EVERYTIME! I love her!
They went up on my rent after someone broke into my unit
This facility is very friendly and professional
Nicole was an example of OUTSTANDING customer service. her knowledge and experience were extremely helpful in choosing the right unit for me. she was also very friendly. However, the district manager does NOT RETURN CALLS. ALSO, right around the time my monthly rent WENT UP, the hours of access to the units decreased by 3 hours! Good luck going after work. You'll never make it in time.
I have a few things in storage that have been there for 2 yrs. I've never had a problem with the receptionist Nicole. She's welcoming, helpful and professional. She's always pleasant. It's good to have someone there who treats you like a human instead of a PROPERTY NUMBER. She's a keeper😛👍
Nicole was Awesome! Very customer friendly, speaks clearly, and explains details very well you won't leave confused, she showed me the space, and made sure I knew how to lock the storage, she was patient and so, so kind. I recommend this location, you won't be disappointed.
Nicole is friendly, professional and helpful. I used this facility for a lengthy period and was always more than satisfied with the cleanliness; the efficiency and the security. Highly recommend.
Great staff especiallt nicole
Love the service . I love Nicole she very helpful.
great experience ... Great customer service thanks to Shawnee :)
Shawnee gave me great service
Shawnee did a great job at providing us with great customer service on top of being very friendly! Will definitely recommend this public storage location
Mother in law needed a space and Nicole was very helpful. My family and friends will be told about my experience..
Nicole was an excellent customer service rep who made my life so much easier! Friendly. Professional. Efficient. Resourceful. Thanks!
Worst customer service ever! Have to change a lock and being told 2-7 days? I'm not only paying for storage, but the customer service that goes along with it! I need the lock changed immediately! Don't want to hear about your bad policy or excuses why only one lazy person can change the lock and I have to wait for him/her? You have a lot to learn about taking care of your customers. Public Storage is pathetic!
I truly enjoyed the customer service here. The site manager, Nicole, was very friendly and personable where suitable and she assisted to be sure my needs were met and cost effective. I also loved that the site was not far from home. I will recommend this location to any.
Great location and great service. Nicole is awesome!!! Will recommend to friends and family
Well run
Always great service when ever i walk in. Nicole always greets me by name. And is always very helpful with any questions or needs. Great location to store your items.
The price was a little high but I for sure will be back Shawnee was very helpful and had excellent customer service i highly recommend her
Nicole was awesome and very helpful!
I think nicole is a beautiful person and very good worker.
Too expensive
Rented two units from them. Both flooded. One of the units had a fairly large crack in the wall that I could see sunlight through. Insurance has a $100 deductible and we received only about half the worth of our losses.
Nice area nice place. My mom has a unit here Janelle was very patient and helpful. She helped my mom figure out which spot to move her stuff to. Thank you for all of your help. Appreciate it!
Great Service! Very happy with my daughters space (we're sharing) Jonelle is very friendly and very helpful. Thank you for your help Jonelle!
Jonelle is awesome.
Jonelle was great Very friendly amd helpful. Nice place and nice area. Thanks for all of your help
Came in for some boxes. Pretty decent prices for the quality of the box. Jonelle helped me she is very nice and respectful. Thanks
Jonelle and Bianca are super nice and super helpful!! Had a great experience here. Come check them out! Nice neighborhood as well.
Janelle is very friendly and helpful. Nice place right next door to the police station. Very safe area. I definitely recommend it!
I like this place. Nice friendly staff and quiet neighborhood. It is in a great area and right next to the police station. Has cameras and is secure. I feel safe coming here alone. Keeo up the good work!
Jonelle is very helpful and kind! Nice place! Nice people! Highly recommend this facility!
There very nice and its clean and well lit up im very happy with there services
Very friendly environment Janelle is awesome. Great attitude and Very friendly. She goes above and beyond for her customers. Really recommend this place!
This place is awesome! Jonelle is very friendly and professional! Place is huge and always clean!
Nice place. Jonelle was very nice amd helpful. Only need for a month while my garage is getting done and she helped me find the right one without hurting my pockets. Also the dollar promo is a money saver
Nice place very clean and friendly environment! Jonelle was very attentive and professional. Will be recomending to others!
I rented a space for a month while my house was getting painted. Jonelle was very helpful in helping me find the perfect space and the rates here are great! Thank you Jonelle!
Property is nice and clean also in a quiet area. Jonelle in the office is very friendly and professional. I have been storing here for a few years with my mother and I havent not one complaint.
Great place! Jonelle is the manager here she was very helpful and very professional. Nice and safe location and police patrol property I seen them in there when we were there!
My father stores here and has been storing here for years. Very safe facility police station right next door also they are in and out patrolling property. The property manager Jonelle is very professional,knowledgable, and friendly. Highly recommend this business.
Great safe facility with great staff! I always see and deal with Jonelle. She is a real Gem! Always nice and friendly really makes you feel welcome! Highly recommend this place!
Jonelle and Carol are absolutely awesome! They were very attentive and very knowledgable. Will definitely be recommending this place to everyone I know.
Very clean and quiet facility! My mom just rented here jonelle was very helpful and patient! Will be recommending this place to other people.
Just rented a unit here with my wife! Place is clean and Jonelle was very efficient and helpful. Thank you for your time Jonelle!
Very nice facility spaces are very clean. Shared a space here with my mom for a few years and just moved out but no complaints everyone here is always pleasant. Ask for jonelle when you come shes great!
Had a great experience here. Jonelle is very sweet and helpful she answered all my questions about my bill. Its great when a company has great employees working for them. Thanks Jonelle.
Great place with great, kind, and helpful people! Was just here to get something for my father and couldnt get the door to close. Jonele bundled up and came out and helped me get it to lock without giving it a second thought! Thanks again Jonele!!
Thank You Jonelle! I rented the storage locker to store items during my divorce, Jonelle made the process so easy and painless! Thank You again for all of your help!
Excellent customer service, the employees are very respectful, and I enjoyed doing business there
Helpful staff. Clean, well organized facility. Janell was great.
Awesome people
Melissa was absolutely wonderful. She explained all aspects of renting the space. I highly recommend this storage facility. Thank you Public Storage for being local and having such great customer service!!!
The ladies in the office were very kind and professionAL. THANKS CHAY AND MELISSA
Jonelle and Melissa were excellent! Thank you for the great service!!
Melissa. And Jonelle was very awesome i went to rent a space they were very informative
The young lady who works the office was great. Very effective and efficient.
Wonderful service from Chareay and Jonelle... right there when I was in dire need. Super personalities and quite capable of handling your needs. Thank you both so much!
Janelle and Chay were totally awesome thanks for all your help and understanding.
Katrice and Jonelle are awesome! They were so friendly and helpful!
Great experience.
Chay was very informative and nice
Great experience! Very helpful and friendly property manager.
Ebony Yolanda and Margaret are wonderful and very professional
Just want to say Thank You to the staff Jonelle that helped me. I was uneasy about leaving my items in storage because I've had issues in the past with other companies. She has eased my worries and I greatly appreciate her service.
Melissa was awesome!!
Jonelle was an absolute God-send during my last move! She quickly and professionally helped me solve a rather large problem. I appreciated her expertise and efficiency in dealing with this matter. I would highly recommend this storage facility for anyone who is in need of a little extra space!
Melissa was outstanding. excellent customer service.
Melissa was extremely helpful with answering all my questions about securing my belongings.
Thank you for a great service. We purchased moving boxes and the service was excellent . Melissa was very helpful.
Excellent service....didn't even have to walk to my storage bin to view it.
I LOVE Jonelle! She was super helpful and answered all the questions I had. I am totally impressed with the customer service here and will definitely recommend your facility!
Jonelle helped me with all my questions (which I had a ton). Down to earth but VERY professional. I ended up not needing a unit but if I ever do I will come back to this location.
Jonelle is a pleasnt and cheerfull person and helpful and has patience.
Chareay was Very helpful. Quick in and out but informative. Thanks!
Chareay has great social skills she is very friendly and very helpful. I would recommend this location to anyone.
After being hastily kicked out of my sisters home I found myself needing storage ASAP, I really don't want to go to this location because my sister had a storage space there and the woman there was super rude but it was close and convenient . I saw a new face, Shanice Brown a manager from a chicago location. She was super nice, knowledgeable, funny, open, and she truly listened to me. Shanice found me a great unit in my price range, made me feel like this was the best and safest location. I saw her after and she remembered me and remembered my name. She saw me walking and offered me a ride home. Such a sweetheart truly a public storage gem
Jonelle was a great familiar face I've dealt with her at another location and she's always been a huge help with any questions or concerns I've had. Thank you So Much
Loved it. Very friendly young lady
Janelle was great. Very helpful she answered all of my box inquiries with ease.
Loved this store. The workers are very friendly & helpful. Plus everything I needed was right there!
Letitia is always great service at this location is excellent
Kenyatta J. provided great service and a wonderful experience.
Came in to pay my bill. Kenyatta was here last month and this month. She is such a nice welcoming lady.
Letitia was very helpful and helped me ti get the right storage unit.
Staff was excellent and very professional. Great experience and character. Thanks Dominique and God bless you. You're a wonderful asset to this Public Storage location 11644 S. Kedzie
Letitia was excellent
Dominique very polite and nowledgeable
Katie was very helpful in helping me find the correct space for storing the thing my daughter brought home from college.
Nice place nice customers service !!!!
Letitia has always been pleasant when I come to pay my bil.
Lettitia was very helpful and kind. She was patient and the service was great.
Leticia and Angie provided me with great customer service. I really appreciate that. Great job ladies! I definitely recommend this location.
Letitia and Angie gave great customer service. I've rented here before and would recommend this location. Great job ladies.
I been in contact with Letitia for quite sometime now. She is very knowledgeable of the products and services, which was extremely helpful when she recommended the correct size and amounts of boxes that I should purchase to fit my needs. Letitia is the best, absolutely ten times better then any other customer service rep I've been in contact with.
Letitia, is very pleasant when I come in to pay my bill and always have a smile on her face.
Leticia has always been very helpful with any questions or concerns.I've been a storage buyer here for years and she has always treated me with respect and she is very professional. And always has a smile on her face.
Angie was very helpful, attentive to my needs and concerns, and quite personable. She is a true asset to the company, and after visiting another location prior to this location and choosing to call the toll free number for another location, I am very glad to have been directed here. Thanks, and God bless you.
Angie and letitia where both helpful and nice , pleasant .... Great service ladies !!!!!
Letitia and Angie are friendly and professional. My experience with Letitia started the day I opened a Publice storage account a few years ago. She is a constant and confident employee. Always helpful and very knowledgeable of products and can offer the best solution to the customers. Certanly she is the kind of employee that should be valued. Letitia is a beautiful personality to have represent Public Storage! She is the reason I stay!
The property manager letitia was very informing and welcoming at the site she even waited on me due to my inconvenience 30mins after they were closed I insist on going to this location for storage
Excellent service, was attended to as soon as I arrived and was on my way, makes paying my bill in store very easy
I came into the store on 2-27-2014. I was greeted by a young lady named Kathleen. She was delightful and went far beyond what was necessary to assist me. Some of the units were frozen shut and she took to try to shovel to get the units open, needless to say it was freezing outside. Kathleen's efforts did not stop there, she promised to put deicer down, and asked me to come in the following day. She was a person of her word, and telephoned me the next day to say she had opened the unit. I was very grateful for her efforts. Kathleen penson
I would like to take time to give a personal thank you to Letitia@ 26408 store. Letitia was very helpful and friendly, she also assisted me in the cold when the lock was frozen. You need more employees like Letitia!!!
I have been to this location a few times. The staff is very friendly, especially the one named Tisha. I love renting from this location.
When I recently went to storage I was looking to purchase some boxes. The girl at the counter, I think Angie was her name, was very helpful with helping me pick the correct size I needed for my task. Even though I didn't purchase any at the time I plan on going back to get some. The property itself was very clean and everyone was very nice. The ladies know their storage site that's for sure.
Very friendly staff on site and secure facility located 1 mile from my place. I needed a place to store my things and continue to downsize. This provides me with a means and convenience to store and sort my personal property. I would rate this place as a 10 for security and protection. Gates with codes cameras mount on walls. Very good lighting at night. All these thing help me decide where I want to store my personal property. Try them out. Very good price.