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Address

2345 173rd Street
Lansing, IL 60438

Phone

708-589-7084

708-589-7084

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

708-589-7084

708-589-7084

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 29/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 29/mo $58
    Online only price
    Half Price Sale

    No Obligation

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    5'x10'
    Online only price
    $ 43/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 43/mo $58
    Online only price
    2nd Month Free

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    10'x10'
    Online only price
    $ 62/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 62/mo $124
    Online only price
    Half Price Sale

    No Obligation

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    10'x10'
    Online only price
    $ 69/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 69/mo $138
    Online only price
    Half Price Sale

    No Obligation

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    10'x15'
    Online only price
    $ 85/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 85/mo $170
    Online only price
    Half Price Sale

    No Obligation

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    7.5'x10'
    Online only price
    $ 91/mo
    Online only price
    2nd Month Free
    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 91/mo $121
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 91/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 91/mo $182
    Online only price
    Half Price Sale

    No Obligation

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    10'x25'
    Online only price
    $ 109/mo
    Online only price
    Half Price Sale
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 109/mo $218
    Online only price
    Half Price Sale

    No Obligation

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    10'x30'
    Online only price
    $ 115/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 115/mo $230
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Lansing Storage Units Near I-94

This Lansing Public Storage provides customers with plenty of self storage options in a convenient location, right near the intersection of Torrence Avenue and Interstate 94.
Roughly two miles from the Illinois-Indiana state border and a quick drive off of I-94, I-294 or U.S. Route 41, residents throughout the area can find affordable storage solutions at this facility for any occasion.
A 5x10 storage unit can help a family in Calumet City clear bikes, skis, sleds and sports equipment out of a messy garage, while folks living near Munster can use a 10x15 storage unit to hold couches, old mattresses, a few household appliances and a handful of boxes that have been sitting in the basement.
For a small business getting ready to relocate near Hammond, a 10x30 storage unit is a great option to hold everything in one place until it's time to reopen the doors for business.
Indoor storage units allow customers the privacy of entry from an interior hallway, while outdoor storage units provide drive-up access to simplify the loading and unloading process.
Lansing storage features key-code access for customers.
A quick look around and it's easy to see why Lansing calls itself a "community of pride, progress and possibilities." With cheap storage units and friendly customer service year-round, Public Storage is thrilled to be a part of the Lansing community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 374)

February 28, 2024
Google Public Storage Joe Gualandi
Celina was such great help great customer service
January 31, 2024
Google Public Storage angelica garcia
Celina was a great help!! She made renting quick and easy. She really knows her stuff!!
December 7, 2023
Google Public Storage Tiffany Walker
November 26, 2023
Google Public Storage Hector Castellano
There is nothing special here. Super tight local streets, especially when driving a 20 feet long uhaul truck. They forced you to buy insurance since nothing is insured with your monthly bill. I started paying 51.69 as promo, and then the price went up to 151 without further notice in a matter of 5 months. I took everything out ASAP.
October 29, 2023
Google Public Storage Mike Chambers
October 28, 2023
Google Public Storage Chelsea Howard
This place is HORRIBLE. So at first when my mom tried getting in she found out that they replaced her lock because we didn't pay for 2 months, but we payed that a week ago, THEN they made us pay 460$ more for a "Inconvenience fee" that's crazy!! Then my mom got a call that we could go back to storage because they finally unlocked it, but guess what? ALL OF OUR STUFF WAS EVERYWHERE!!! WE ALL SPENT HOURS TOGETHER PUTTING EVERYTHING IN PLACE TOO!! AND EVEN THE LADY AT THE FRONT DESK COULDN'T TO ANYTHING ABOUT IT CUS SHE SAID "somebody must of broke into your storage room" ITS LITERALLY THERE SECURITY!!!! SO IT'S THERE SECURITY AND THEY DON'T DO ANYTHING ABOUT ABOUT PEOPLE BREAKING INTO YOUR STORAGE ROOM!!! I wouldn't even give them one star but I have no choice!! After that my mom was crying so hard, she was so upset. Forget this place, I don't suggest trusting them with your stuff, because this is what they will do.
September 26, 2023
Google Public Storage Adan Diaz
September 8, 2023
Google Public Storage Chicago's FIRE SPITTING SERPENT
My name is Aaron I went to the public storage to pay my bill today . Jocelyn was very professional and really made me feel good about the public storage that I had chosen. They will continue to get my business and I will tell more people how professional they are as a company. Thank you
September 2, 2023
Google Public Storage W. Robison
Celina was very courteous..professional and altogether..helpful.
August 12, 2023
Google Public Storage Fabian Torres
Not managed properly !
July 3, 2023
Google Public Storage E H
Dashaya was amazing! She helped us pick the right unit and made the progress easy and quick
June 9, 2023
Google Public Storage Fred Ohin
Very professional, very warm welcoming, pleasant , was very comfortable dealing with her, sweet
May 20, 2023
Google Public Storage Joel Barrera
Celina was a good person and Crystal was there to help me.
April 24, 2023
Google Public Storage Latrina Edwards
Celina was great during my transfer
April 24, 2023
Google Public Storage Nelda Pettis
CELINA WAS VERY NICE AND HELPFUL
April 22, 2023
Google Public Storage Jennifer Tijerina
Celina was very kind and helped guide me on how to use the app to pay my bill
March 23, 2023
Google Public Storage Therrell Miller
Good storage. Been using it for a Lil over a year.
March 21, 2023
Google Public Storage Rami S
Cristal is very professional and helpful to all my questions and was able to take care of my public storage needs.
March 7, 2023
Google Public Storage David Newman
Good customer service from Cristel and Celina
January 23, 2023
Google Public Storage CeCe
December 30, 2022
Google Public Storage Brittanye Linton
I had a wonderful experience today at Public Storage, thanks to Mike! I’d misplaced my key and the process of getting a new one was smooth sailing and completed quickly. He was really great!
December 29, 2022
Google Public Storage Amanda Delgado
Great service from Cristel and Mike, very nice and helpful. Thanks!
December 18, 2022
Google Public Storage shawn brewer
The front desk customer service was very professional and she answered all my questions and concerns. I definitely will recommend this facility.
November 1, 2022
Google Public Storage Jordan Cheers
Mike was very helpful and made sure me and my moving buddies were all set with a unit right away. His customer service was great!
October 31, 2022
Google Public Storage Jason Esposito
Good customer service, price is right!
October 7, 2022
Google Public Storage AMB
Crystal is great!! Professional, very knowledgeable, informative, extremely helpful, and with a smile. Excellent customer service at this location! Thank you!!
September 30, 2022
Google Public Storage CHUM
Customer service was awesome! Helped me find everything I needed!
September 25, 2022
Google Public Storage Shawn Williams
Poor! Over priced too!!
September 11, 2022
Google Public Storage Theresa Shawn McIntosh
Angela and Mike are absolutely amazing!!! They offered me exceptional customer service with bright, warm smiles and enthusiasm!! I strongly recommend anyone in need of a storage unit to come see them!!!
August 31, 2022
Google Public Storage bookie baybe
I’ve had great service since renting from them and Angela is one of the best staff there hands down great service, very polite, an patient
August 9, 2022
Google Public Storage John Gonzales
Phyncie and Tom were great! Friendly and good customer service. Thank you.
August 9, 2022
Google Public Storage Melissa Gonzales
Phyniece was amazing to work with! She made the sign on and set up process so easy! Very friendly people
July 27, 2022
Google Public Storage Sherise Gaines
I am greatly appreciative to Crystal… helping me understand my prices for my unit. Great customer service
July 26, 2022
Google Public Storage Erynn
Very informative nice people
June 27, 2022
Google Public Storage Skiddy Dee
June 11, 2022
Google Public Storage PrettyGirl Cronicals
May 14, 2022
Google Public Storage Devonte Williams
May 14, 2022
Google Public Storage Nite Rider
it's public storage. u already know. lots of space for your stuff. prices are reasonable.
May 9, 2022
Google Public Storage Jennifer Maloyan
Very helpful in helping me find the right space for my needs
April 30, 2022
Google Public Storage Anais Contreras
April 30, 2022
Google Public Storage Javier Santiago
The employee, Cristal, was amazing! Great attention to detail & was very informative. I would definitely recommend this Public Storage specifically, because of the the experience.
April 6, 2022
Google Public Storage Fiesta Williams
Great customer service by cristel. Thanks!
April 2, 2022
Google Public Storage Natasha Ezell
Ali was very helpful in helping me resolve my issues and helped me save time and money in very grateful for people like her
March 31, 2022
Google Public Storage D J
Very friendly staff & the no contact rental was easy breezy 👍Unit was clean & paperwork & lock was in it awaiting my arrival. Any questions I had was addressed & answered w/ very fast response from the on site staff. The gate access via cell phone is great,didn't have to get out in the rain to access panel. Another +plus with public storage.
March 16, 2022
Google Public Storage Alejandro Solorio
Cristel iso un buen trabajo. Gracias!
March 5, 2022
Google Public Storage Rollin Caldwell
Cristela explained everything thoroughly
March 2, 2022
Google Public Storage anna raszkiewicz
Cristal was awesome and helpful
February 16, 2022
Google Public Storage Mina J (Mina Mystique Lashes)
February 7, 2022
Google Public Storage DJ YT
Ali was awesome
February 4, 2022
Google Public Storage Eudora Andrews
Cristel was great
January 21, 2022
Google Public Storage James Afolayan
Awesome experience with Cristel
January 15, 2022
Google Public Storage Rashad Flowers
Alison did a great job transferring my unit.
December 16, 2021
Google Public Storage Adesuwa Oronsaye
Cristal was so awesome. Super friendly, professional and efficient. I am so happy I rented here . God bless her truly
December 14, 2021
Google Public Storage Kiiyel Matye
Lai great customer service and efficiency!!
December 7, 2021
Google Public Storage Kayla Knuth
Alison is very friendly, extremely helpful and knowledgeable.
November 13, 2021
Google Public Storage Robert Steart
Cristel was a real a sweetheart she walked me through step-by-step helping me with the online process & to make sure I got the best rate available.
November 4, 2021
Google Public Storage Ronnie travis Harmon
November 4, 2021
Google Public Storage Jesse Jones
Alison is absolutely amazing. So sweet
October 22, 2021
Google Public Storage Anthony mcmath
Cristal was super woman
October 11, 2021
Google Public Storage Kandi Ware
Mike was very helpful with explaining the whole renting a storage experience with me, he helped me understand the process, the fees and everything that my inquiring mind needed assistance with. Great experience
October 9, 2021
Google Public Storage Demetrius Whitfield
Alison helped me out at the Griffith location but I rented at the Lansing.
September 30, 2021
Google Public Storage Brittany Johnson
I called to verify if the Lansing location had any units to be rented and also retrieve the price if one was available. I spoke with a lovely lady by the name of Jenny. She answered all questions i had which i had a ton. She was very cheerful and seem to really love her job. She made me comfortable with making my decision to store my belongings in public storage units.
September 30, 2021
Google Public Storage Ely Els
Felicia was a great help when I was there I had a few questions and she helped and answered all of them thank you for your great service
August 14, 2021
Google Public Storage Hipolito De Luna Jr
Done storge
August 6, 2021
Google Public Storage Lauren Cartwright
Very friendly customer service
August 2, 2021
Google Public Storage Sammy Hendrix
Karen is a wise full of knowledge woman thank you so mush for all your great help ...
July 24, 2021
Google Public Storage Marcel Perez
This is my first time renting a storage unit but I must say, it was a great experience. Karen was so polite and kind. She helped me out a lot and I really appreciate her for everything. I can't believe so many storage places are all full but I'm glad Karen was able to help me reserve one at this facility. Thanks Karen and your 10 stars in my book. Take care and be blessed.
July 12, 2021
Google Public Storage Linda Carson
July 2, 2021
Google Public Storage Ebonee Davis
Piss poor Karen is rude and I can't stand her
June 13, 2021
Google Public Storage Tony Garcia
June 8, 2021
Google Public Storage Noah Deabel
May 16, 2021
Google Public Storage Chameca P
I originally started my storage in 2018 with Karen, she was always so pleasant and understanding! But as the years grew Micheal was thee one! I mean I was a client for three years! Thanks soooo much guys for your help thru out my transition.
May 11, 2021
Google Public Storage patrecia watts
When I tell Mike is the truth. I really appreciate all of your help!!!! You are an phenomenal employee and I appreciate you for that!
May 11, 2021
Google Public Storage Que C
Mike was SO helpful I am extremely pleased with the service that I received!
April 24, 2021
Google Public Storage LaDaelynn Waupoose
Karen is such a nice manager, very helpful and kind! Will definitely recommend this place and her to others!
April 24, 2021
Google Public Storage PrittyPuppy
Karen is a very helpful and great manager. And answered every question I had
April 21, 2021
Google Public Storage Jay
Awesome site very well maintained great people Karen and mike very friendly
April 17, 2021
Google Public Storage Dorva Underwood
Easy in and out. Always clean.
March 25, 2021
Google Public Storage viola nelson
February 15, 2021
Google Public Storage ana navarro
Jessica was very polite and helpful
February 9, 2021
Google Public Storage Wiley J. Amerson
In front of my unit
January 27, 2021
Google Public Storage P R
Clean property and everything was nice and secured!
November 29, 2020
Google Public Storage Anthony Mclaurin
Bruh when the pandemic got people scared to be in person it's bout time you can do almost all things over the website Thankyou.
October 23, 2020
Google Public Storage Shelia Gore
Today I contact on 173rd Street 11:15 a.m. on Friday October 23rd 2020 . I ask the gentleman for the Lynnwood, Glenwood and he was very rude and abrupt...! I asked him may I please speak to a supervisor. And told me he was going to hang the phone up..... The gentleman judge me over the phone so rude
September 30, 2020
Public Storage Manny Quintanar
Hola, hablas espaňol?
August 24, 2020
Google Public Storage Amy Markowski
JoAnn and Jessica were absolutely fantastic. I will use this facility any time I have to store items. This place knows what customer service is all about!
August 11, 2020
Google Public Storage Chase
July 17, 2020
Google Public Storage Lamar Mclin
June 5, 2020
Google Public Storage Alonzo Smith
Pretty simple...non contact process.
June 1, 2020
Google Public Storage sneaky sneed
Jessica was the property manager that helped me, and her customer service was fantastic. Keep up the great work!
March 5, 2020
Google Public Storage Brucee Waayne
February 29, 2020
Google Public Storage Maurice Ousley
Excellent service
February 26, 2020
Google Public Storage *Dark Thoughts*
Awesome...quick
February 25, 2020
Google Public Storage Hermise Eskridge
Love Karen and the staff they are awesome
February 23, 2020
Google Public Storage Evelyn Wade
Best quality storage experience I have ever had in 40+ years of storing stuff. Knowledgable, professional courtesy, kind and patient are just a few of the attributes exemplified and shared by both Jessica and Karen at this location. Glad I found this place.
February 5, 2020
Google Public Storage Deanna Jackson
Karen nice and polite very helpful on what size storage I needed in and out with no problems
January 27, 2020
Google Public Storage Gods Son
Prechana really gave me the knowledge need to protect my items even though I could not purchase the items from her the day I signed up.
January 25, 2020
Google Public Storage Jason Jenkins
The storage location is great. The old lady with the white hair will try to sell you locks but you can purchase elsewhere . Their locks are expensive. She should give you your options.
January 25, 2020
Google Public Storage Tanisha Henderson
Customer service sucks
January 24, 2020
Google Public Storage Herman Bell
January 19, 2020
Google Public Storage Willie B
Jessica provided great customer service
January 8, 2020
Google Public Storage Al farmer
January 3, 2020
Google Public Storage Maurice Sargent
January 2, 2020
Google Public Storage Wendy g
Horrible! They are thieves!!!
December 30, 2019
Google Public Storage al themusicman
Thanks for the help today lauren
December 23, 2019
Google Public Storage Daniel Soca
December 13, 2019
Google Public Storage Moma Mia
Very professional and helpful. Excellent customer service.
December 10, 2019
Google Public Storage Chantiyanna Thigpen
Karen was great very thorough. I have never rented a storage she gave great advice. I feel comfortable with storing my items at this location. The customer service was amazing and everyone was patient.
November 14, 2019
Google Public Storage Angelina P Perez
Great Customer Service! Karen and Jessica are the best and very informative and most helpful. They will help and direct you with all your needs. Very patient.
November 7, 2019
Google Public Storage Lois Williams
They overcharge and has hidden fees also
November 1, 2019
Google Public Storage Kendall
I've had a storage unit there for less than 2 years and they've raised the prices twice already. There are cheaper options out there and I will.be in there bu the end of November. I refuse to be gouged
October 28, 2019
Google Public Storage Stefan Juarez
Lauren showed me a few units until we found the one that was best for me. She knew a lot about the different sizes and helped me get a good promotion. Thanks!
October 27, 2019
Google Public Storage Richard Jones
October 9, 2019
Google Public Storage Naisha Reid
Karen's customer service was definitely worth every star. Her assistance with helping me choose the best unit for my needs was a huge help. She made me glad I chose this location.
October 7, 2019
Google Public Storage Johnathan Craig
October 2, 2019
Google Public Storage Michael Jones
September 20, 2019
Google Public Storage Lynette Williams
September 19, 2019
Google Public Storage Linda Luuluu
Lauren's service was great thank you
August 31, 2019
Google Public Storage Julie Nudd
Very helpful & friendly. A great experience.
August 24, 2019
Google Public Storage Rob Davies
Very nice and helpful people
August 23, 2019
Google Public Storage Britt Bratt
I went to this location today to get an storage unit and Jessica helped us out. She was very pleasant and explained everything perfectly. I definitely recommend coming to this location if you need a storage unit. Karen was very pleasant and friendly as well.
August 9, 2019
Google Public Storage Tee therealist Payne
Older lady that works in there is very rude and disrespectful! She really does not like her job, had a terrible combative attitude until I told her I wanted her district manager name and corporate number and then she suddenly got nice! Go figure! She had the door locked from the inside and had someone on the inside who was trying to pay his bill. I went to grab the door handle to open and almost lost my balance and fell because the door was locked. She looked at me threw her finger up as in telling me to wait a minute and never came to the door. After about a minute the customer inside unlocked the door and let me in. Avoid this place
August 5, 2019
Google Public Storage edward wilford
Jessica and the team were extremely helpful throughout the process of renting and filling the storage unit—everything was straightforward and efficient. The prices were reasonable and the unit itself was in good condition. No complaints at all.
August 5, 2019
Google Public Storage Red Beautiful
Jessica and Lauren are amazing and super helpful, thankyou ladies!
August 1, 2019
Google Public Storage Herb Nelson
Karen and Jessica are wonderful and very professional their expertise is impeccable, kudos to both of them.i will highly recamend public store to others whom need storage because of the customer service that I received from these to Ladies.
July 31, 2019
Google Public Storage Jean Draves
We had our storage unit for several months and ended up losing a large majority of our furniture to extensive mold damage. My insurance is finding fault of the storage unit since the foundation in front of our unit was cracked. I have contacted district manager but have not heard back on how or if they will compensate is for our loss.
July 28, 2019
Google Public Storage Rno G
July 27, 2019
Google Public Storage Arvell Barginear
Jessica and Lauren were great thank you ladies
July 27, 2019
Google Public Storage India Dixon
Jessica and Lauren were absolutely amazing they made this process a breeze . First time using public storage and they were sweet !
July 10, 2019
Google Public Storage Angelisa Williams
July 9, 2019
Google Public Storage K Pate
July 7, 2019
Google Public Storage Shahid Coleman
Jessica was very helpful and very friendly thank you
July 6, 2019
Google Public Storage Kim Otero
Karen was awesome walking me through Everything
July 6, 2019
Google Public Storage Susan Kociak
Karen and Kennie were very helpful in getting me set up in a unit.
July 6, 2019
Google Public Storage Tone808
I will never rent from this location ever again. Not only do they keep raising storage fees every year but my unit was broken into along with a couple other units. They initially tried to tell me that I forgot to put my lock on my unit but that was not the case. I wasn't given any details unless I asked and they still didn't provide me with much information. There are no cameras to deter would be thieves from breaking into your unit whenever they want. I decided to move my property out because of the lack of security at this location. Rent at your own risk as break in seems to be a common occurrence I've since found out.
July 5, 2019
Google Public Storage Infamous CNO24
June 28, 2019
Google Public Storage Eliza Johnson
Miss Karen and Miss Jessica have been such a huge help to my family and I! We had lots of trouble transferring our items over to a smaller unit and they helped us tremendously!! I'd recommend them without a question 😊
June 15, 2019
Google Public Storage Dedrick Reynolds
Helped a friend move there stuff here and it's typical nothing special
June 14, 2019
Google Public Storage Jacob Kluth
This was much easier than expected. Jessica was nice and helpful, and I am relieved to know the staff here is kind.
June 12, 2019
Google Public Storage dwain virgil
May 24, 2019
Google Public Storage Robert E. Sackrider Jr.
The 2 ladies Jessica and Karen are very nice and helpful and are very good at their job
May 18, 2019
Google Public Storage Samara Jackson
Five star review for Jessica. Very, detailed and professional. I appreciate her very much.
May 13, 2019
Google Public Storage Chanda Dunmars
Finally moved my stuff out after x-teen years lol. Locally always had very nice staff. Corporate...rates increase every 12 months. Seems to me their overhead is same...make the rate reasonable overall and occupancy wouldn't be a problem.
May 12, 2019
Google Public Storage E.M. Smith
Lauren and Jessica are awesome, Great customer service
May 4, 2019
Google Public Storage Lemuel Jackson
Karen & Jessica was great ,and we is very happy with our service that was provide.
April 30, 2019
Google Public Storage CARLOS WEEKES
Excellent customer service!
April 30, 2019
Google Public Storage Leti Abrego
Great customer service from Karen! Thank you! Excellent job!
April 27, 2019
Google Public Storage Villy Dean
Karen the manager is amazing !!!!
April 27, 2019
Google Public Storage Cathy Panozzo
Great customer service
April 22, 2019
Google Public Storage Jacqueline Bridges-Owens
April 13, 2019
Google Public Storage Otto Schulze
Jessica and Karen rock!
April 12, 2019
Google Public Storage Alexus Jenkins
Great customer service !!!
March 31, 2019
Google Public Storage Ben Tomera
Jessica was awesome-tacular.
March 31, 2019
Google Public Storage Thomas Blejski
Great service! Called ahead to get a unit. Love the $25 first months rent. I also enjoyed the golf cart ride to show me my unit. The first one the lock got stuck, but I was brought to a new one right away, and it was on the end :D. Thank you, i believe it was Jessica.
March 29, 2019
Google Public Storage Jerricka Mitchell
Great customer service thanks. Jessica and Karen! They are awesome!
March 29, 2019
Google Public Storage torontae agee
Jessica was awesome
March 25, 2019
Google Public Storage Donna Bankston
Jessica really was very helpful showed me different units and choose them because read reviews of other storage places and felt more than comfortable with public storage Jessica explained everything
March 22, 2019
Google Public Storage Sara Martin
March 18, 2019
Google Public Storage Sh Fin
Deceptive business practices. Sales associate stated that I was required to purchase insurance. The cheapest insurance was $11 which is expensive compared to neighboring facilities. She mentioned a building recently experiencing wind damage.
March 4, 2019
Google Public Storage Shonda Lofton
February 24, 2019
Google Public Storage Lashawn Trimble
February 22, 2019
Google Public Storage Maxine Norris
Karen was VERY helpful and thorough. Great customer service!!
February 21, 2019
Google Public Storage Octavia Guest
Really helpful and straight to the point 👍
February 18, 2019
Google Public Storage Tina Tucker
February 17, 2019
Google Public Storage R Hassel
Awesome Staff
February 4, 2019
Google Public Storage Tony Treble
Tiffany’s service was awesome!!!!
February 3, 2019
Google Public Storage Mona Ross
Tiffany is so sweet! She is such a big help and was very patient with me! Please go and see her for your storage needs.
February 3, 2019
Google Public Storage Tiffany Pipkins
January 30, 2019
Google Public Storage chris wiley
Great customer service, would recommend this location.
January 30, 2019
Google Public Storage Heather R
Friendly staff and service, clean location, affordable pricing. I highly recommend this location!!
January 22, 2019
Google Public Storage Keyvonte B
Jessica was awesome & very helpful!
December 20, 2018
Google Public Storage Langston Hughes
Sell your stuff one is enough
December 15, 2018
Google Public Storage Jessica Tapia
This location closes at 6pm Monday-friday. I came on a Friday at 5:40pm to drop off some stuff only to find the office empty and it had already closed. I couldn't get in since I did not have my access code to the unit and nobody was there to give me the information I needed. I couldn't get a hold of anybody. It's very frustrating to have them close early. If they say they close at 6, I expect them to close at 6 not 5:40.
November 30, 2018
Google Public Storage Kathleen Walter
After calling and inquiring about storage, I received the most helpful information from Jessica. She was very thorough and really provided excellent customer service!
November 5, 2018
Google Public Storage Andrea Harris
In this day and age receiving excellent customer service is a rarity, however I must commend Tiffany from this location for her above and beyond service... Her knowledge and understanding of the company's policy was helpful for me in making my decision on which size storage unit that I needed. So if you need expert customer service please ask for her.
November 4, 2018
Google Public Storage Miranda Walls
Tiffany was so wonderful and she has excellent customer service skills. She went above and beyond the call of duty to perform her job. Thank you for the wonderful experience we need more people in the world like. Ms Tiffany
October 24, 2018
Google Public Storage Armeca Hayes
September 30, 2018
Google Public Storage Mona Jones
Highly recommend this location!! Tiffany is awesome!!
September 30, 2018
Google Public Storage BizzlyyTv
Came in and got boxes today got a great deal.
September 1, 2018
Google Public Storage wicked_dj
Tiffany was excellent!!
August 31, 2018
Google Public Storage James Pipkins
Tiffany is great! Couldn't get any better than her.
August 31, 2018
Google Public Storage Kasie Landing
Staff was very professional, excellent customer service!! I would most definitely recommend!!
August 5, 2018
Google Public Storage yolanda faulkner
Good for your storage needs, close to express way major shopping area
July 28, 2018
Google Public Storage Jasmyn Anderson
Great customer Service! Karen was great!
June 29, 2018
Google Public Storage Shawn Hutchison
This place is great everyone ishelpful and made moving easier thanks!
June 28, 2018
Google Public Storage Linda Lou
My rental was quick and easy. Staff was helpful.
June 28, 2018
Google Public Storage Angela K S
My service was fast and easy thing for the girls in the office I appreciate all your help
June 4, 2018
Google Public Storage Barnard Johnson
May 29, 2018
Google Public Storage Prechana Paine
May 29, 2018
Google Public Storage Ebenezer Hunter
This is a great location to come and handle any storage needs. Prechana and Deon are always so nice and helpful.
May 28, 2018
Google Public Storage Darnell Blunt
Prechana is always so helpful and patient.
April 28, 2018
Google Public Storage Niesung Bryant
Very polite and good customer service
April 4, 2018
Google Public Storage Susan Huston
This was my first experience with public Facility was clean and secure. Karen was so helpful with explaining everything to me and giving me pointers for storing items. She is a pleasure to work with and an asset to the company!
April 3, 2018
Google Public Storage kim reed
Everyone at this site has gone above and beyond to make my experience a great one!!! Thanks to Rechana, Deon B and Karen for all of you help and great customer service
March 28, 2018
Google Public Storage 4 Life
Prechana is so helpful and knowledgeable and always helps me get the merchandise I need.
March 28, 2018
Google Public Storage James Peterson Jr
I used this facility for three years, the service was excellent. Karen and Dean were friendly , helpful, very professional. I am moving out of state, and hope to find a Public Storage and have the same great experience.
March 1, 2018
Google Public Storage Jon Thomas
Exceptional service prechana is very versatile and knowledgeable great job!!!!
February 27, 2018
Google Public Storage Wayne Dixon
February 21, 2018
Google Public Storage MAC T-Y
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February 4, 2018
Google Public Storage Kyle Dallas
Prechana and Deon are very helpful and knowledgeable about renting spaces They helped my family to select the. best space for our possesions
January 29, 2018
Google Public Storage Nefertiti Lowe
Prechana deon were great! Thanks!
January 13, 2018
Google Public Storage Yeah Me
Wish customer service was like this everywhere. I spoke with a Mr. Butler gave me good information about what size unit I truly needed. Very friendly and helpful. I called a couple other public storages before this one, but didn't get the type of service that I received from him. That's Mr. Butler
December 31, 2017
Google Public Storage A. Christine
December 11, 2017
Google Public Storage Cynthia Bradd
Prechana was very professional and informative. She worked hard to save me money. Thank you, Prechana.
November 26, 2017
Google Public Storage Omar Richie
Prechana and Deon are really great workers and they were awesome I really appreciated the service.
November 21, 2017
Google Public Storage Jasmine Justice
November 17, 2017
Google Public Storage Shana Caldwell
November 15, 2017
Google Public Storage Rotator cuff tear Londell Williams
Prechana the manager on-site was excellent.
November 9, 2017
Google Public Storage Vega Foreign
I Would Recommend People To Go To a This Location, The People There Are Organized, Respectful, And Very Polite Especially The Manager Deon Butler. 👍🏽
November 2, 2017
Google Public Storage Bob Johnson
October 29, 2017
Google Public Storage Ladell Clark
October 19, 2017
Google Public Storage Cassandra scurlock
Very nice office staff
October 12, 2017
Google Public Storage M D Sanders
Prechana and Deon were great
October 11, 2017
Google Public Storage Zach Goode
Dion and Margaret were friendly and professional, excellent experience
October 6, 2017
Google Public Storage Jenna Young
Karen was Awesome!! Very informative and Deon was helpful! 5 ⭐️ For public storage!
September 4, 2017
Google Public Storage THOMAS B OWENS SR
August 31, 2017
Google Public Storage Charles Howell
August 5, 2017
Google Public Storage Linda Smith
July 30, 2017
Google Public Storage Gerardo Orozco
Michelle at the Lansing office was a great help and got our storage right away!!
July 21, 2017
Google Public Storage Verrinda Hubbard
Great customer service. I feel very secure storing my belongings here.
July 9, 2017
Google Public Storage Melissa Rodriguez
I have a unit at another location, but stopped in this location to make my payment. When I entered I was greeted with a friendly smile and a warm hello by the Manager Michelle. She made the process quick and easy and I was on my way! I recommend this location for the excellent customer service.
July 9, 2017
Google Public Storage Anthony Foley
This place absolutely sucks. My unit got broken into along with a whole bunch more. Was never notified and didn't find out for three months.
June 25, 2017
Google Public Storage Bria Marie
Today we met Ms.Winter and Ms.Michelle they are amazing they helped us save money and Ms.Michelle got the whip skills with the golf cart lol but overall i loved our vist.
June 25, 2017
Google Public Storage Bianca
Winter and Michelle were very kind and helpful with a smile on their face thought the entire process
June 13, 2017
Google Public Storage Andre Rogers
I went to get a storage and I really did have time to play around. the managers at this site was great and sufficient. Karen and deon was helpful and was willing to work with my needs.
May 26, 2017
Google Public Storage Raymond Hardaway
Perchana and Karen are very is insightful any helpful
April 16, 2017
Google Public Storage Winter
March 15, 2017
Google Public Storage Iisia Walker
Both Ms. Karen and Ms. Winter helped me on 2 separate days before actual move in. Then on move in, Ms. Winter helped my husband. Both ladies were very nice and helped in us understanding what we needed so that we could be equipped in making the best decisions. Love them both and i would recommend this location to any one who needs it.
February 23, 2017
Google Public Storage darlene mcknight
Only open during business hours. 9-5 Mon-Sat just doesn't work for me.
February 9, 2017
Google Public Storage Jessica Benefor
January 3, 2017
Google Public Storage Chris RomoMarquez
Service is great, polite, fast.
December 7, 2016
Public Storage Heidi Silva
Sheila is always knowledgeable and helpful . Very friendly!!
December 1, 2016
Google Public Storage Elizabeth Shavers
Thanks michelle,she made it comfortable experience.
November 29, 2016
Google Public Storage Terry Space
Excellent customer service
November 28, 2016
Google Public Storage D
Worse storge faulty EVER. They are quick to call (daily) when/if you pay on your unit late. I pulled in around 3:00 once (they'd been open for over 5 hours that day) in there was shattered glass in the small parking lot that only hold three (3) cars one for handicapped as well. I went in to inform the two ladies behind the counter. The both of them looked puzzled at me. I went to my unit on another occasion to find cigarette butts (at 9:00 a.m.) outside my unit and a larger trash bag. That didn't belong to me. But what upsets me the most is that the access time to the gate has changed. It use to be around 7 a.m. now with 9:30 a.m. to enter. If it wasn't getting cold outside. I'd move my belongings out A.S.A.P.
October 24, 2016
Google Public Storage Keisha L
Michelle and Jessica were very professional, helpful, and informative. Would definitely recommend this location for business.
October 8, 2016
Google Public Storage Lady D
I've rented from this location before, for many years. Never had any problems, customer service was excellent. Totally will rent from this location again!
October 6, 2016
Google Public Storage arwestra coleman
Kenny is great and I believe I am the one number one customer here! I love this place
September 22, 2016
Google Public Storage Jason Mcqueen
I came in looking for a box to ship a TV to my son. Michelle was very friendly and helpful. She helped me find the right box and showed me how to use it. Great customer service!
September 5, 2016
Google Public Storage Robert Counihan
August 31, 2016
Google Public Storage Prêtty BrównSkiñ
Joniece was great 😊
August 27, 2016
Google Public Storage Cailin Jones
Michelle was really nice and quick with service. I was in and out in about 15 minutes. My second time here and everything always go smoothly. No problems at all.
August 15, 2016
Google Public Storage Pat Curry
Jonece was very helpful with showing me units.... great service thank you Ms Jonece
August 14, 2016
Google Public Storage LytMari
Had a pleasant experience working with Ebony. She has the best customer service skills and was a lot of fun. She made my job easy.
August 13, 2016
Google Public Storage Rashida Kilgore
Absolutely recommend this location, the young ladies there are so courteous. Ebony is really on top of it.
July 15, 2016
Google Public Storage Larry Underwood
Karen was a great help when I needed to clean up my business space. She was very helpfull when I needed assitance. I'm a customer for life. Karen is the greatest in
July 14, 2016
Google Public Storage Toni Stallworth
Jonece was so helpful... Thank you Jonece will be back to see you soon.
July 13, 2016
Google Public Storage Deatra
Just left public storage in Lansing. Tisha was a pleasure to work with. In today's world it is refreshing to come across someone who is still pleasant and has excellent customer service skills. If I may make a suggestion, some background music would really warm the atmosphere.
July 1, 2016
Google Public Storage Gregory Shaw
Kenny was very professional and the customer service was great!!!
June 23, 2016
Google Public Storage Roshaunda Lee
Jonece and Karen are awesome! They give the best customer service. I would definitely recommend the storage facility in Lansing Il
June 17, 2016
Google Public Storage kierra woodley-brooks
Karen & Jonece are always helpful and friendly ! Great customer service!
June 17, 2016
Google Public Storage Mikina Banks
Jonese and Karen Customer service was exceptional!
May 18, 2016
Google Public Storage Tiffany Townsend-Horton
Delilah was a wonderful representative, who seemed very knowledgable and helpful about your services..
May 10, 2016
Google Public Storage Carl McCoy
Ms Delilah was Great, very informative and helpful
May 9, 2016
Google Public Storage Doris Vaughn
Delilah was so helpful with me I really like her services
April 19, 2016
Google Public Storage Latia Marshall
Karen and Patrick were both very thorough and helpful!
April 13, 2016
Google Public Storage BELOVED MERCH
KAREN WAS GREAT & ANSWERED ALL MY QUESTIONS & WAS VERY HELPFUL
April 3, 2016
Google Public Storage Francisco Lopez
Jones and Patrick are great. Thanks!
April 3, 2016
Google Public Storage Tracy Bolden
Jonese and Patrick had Excellent customer service. Very informative, and helpful. Pleasant attitudes which made me feel comfortable with renting here...
April 1, 2016
Google Public Storage Patrick Doran
April 1, 2016
Google Public Storage amina newson
very patient ...and helpful....thankyou patrick and karen
April 1, 2016
Google Public Storage Daphne Hanson
Karen and Patrick was wonderful. They were so helpful.
April 1, 2016
Google Public Storage Jacquelyn Brown
Patrick and Karen gave me good service today
April 1, 2016
Google Public Storage Talisha Ashford
Patrick is a Great Customer Service Rep he gives good deals also give you lots of advice on how to keep your belongings safe from heat and rainy weather
April 1, 2016
Google Public Storage Doris Johnson-Pate
Patrick and Karen r the best employees in the world. I enjoy there smiles even if I'm late. Thanks guys
March 26, 2016
Google Public Storage ely garcia
Delilah and Terry were very nice. Dellilah is always a great help. Karen who ive delt with is not a very nice person on the phone or on person.
March 25, 2016
Google Public Storage Jimmy Sitcheron
Judy was excellent
March 3, 2016
Google Public Storage Chris Hackeet
Patrick has good customer service.
March 3, 2016
Google Public Storage cutes17420
Patrick helped me very much. I would recommend to go and see him if you need a storage unit. Very nice and respectfull!!!!
March 3, 2016
Google Public Storage MotherLand Mo
Patrick is awesome!
February 15, 2016
Google Public Storage Lucille Seay
Outstanding service! I rented a box from raquel she was very helpful this is my second time coming back because the service is GREAT! Thank you raquel for helping me with my storage needs
February 11, 2016
Google Public Storage Sebrina Erasto
Delilah was very knowledgeable as well as friendly. I would truly recommend others to this facility.
February 6, 2016
Google Public Storage Melvin Dominguez
Patrick and Karen alway help when I been in need of extra time come and tell them I sent you
February 6, 2016
Google Public Storage Khadizah B
Patrick, is a very good person he was very nice and polite professional very courteous knows how to communicate with the public on the other hand miss Karen is just the opposite I would suggest that if you use them PLEASE check on your Storage once a week, because that way you want have to worry about anyone going through your things But try to speak with Patrick Have a Blessed Weekend Patrick
January 21, 2016
Google Public Storage David MCCRAY M
January 9, 2016
Google Public Storage Sheena Alexander
Karen and Patrick are great with helping me get my storage unit. They took time out and worked with my busy schedule until we got it done.
January 4, 2016
Google Public Storage Brittany Butler
GREAT CUSTOMER SERVICE FROM PATRICK!
January 3, 2016
Google Public Storage sade cheri
Jonece was amazing..i just wanted to look a few units...Now that i know the size..she definitely convince me to buy mattress bags and boxes she gave so me so much details on how to secure my belongings with the mattress bags and boxes. I will be back Thank you Jonece
December 29, 2015
Google Public Storage Patrice Rogers
Delilah and Karen was so excellent and had such wonderful services loved them to the up most
December 22, 2015
Google Public Storage Luis De Avila
Delilah did a great job explaining everything and went step by step
December 22, 2015
Google Public Storage TaNisha Jordan
Delilah did a wonderful job and really worked with me. Truly appreciate it.
December 15, 2015
Google Public Storage Michael Robinson
Jonece is the best employee ever! She worked well with my storage needs and offered plastic and boxes to help me move...i wasnt going to rent until she helped me... i will be coming back to purchase plastic for the floor. she's very intelligent and deserves a raise!!!
December 12, 2015
Google Public Storage LaKeithia Looney
Delilah was amazing she explained everything..
December 7, 2015
Google Public Storage Carmine Sansone
Delilah and Patrick helped us. Thank you
December 1, 2015
Google Public Storage TANISHA GRAHAM
Jonece and Karen was very wonderful and so helpful during my stressful time of need with moving
November 25, 2015
Google Public Storage Serge Moluh
Jonece had great customer service and excellent service. I will definetly be returning to rent units. This will be the go to place.
November 9, 2015
Google Public Storage Scott Pahl
Great service
November 8, 2015
Google Public Storage Cynthia Wilson
Patrick was a big help. His customer service was excellent and definitely would recommend to family and friends. Thanks a millon!
November 1, 2015
Google Public Storage Warren Brower
The staff at the business ate extremely pleasant and helpful.
October 25, 2015
Google Public Storage Craig G
Karen was very professional and clear with the sign up. The unit was Clean and the building is well lit. would recommend to everyone looking for a storage space
October 20, 2015
Google Public Storage Tyashamel Perteet
I really like the recipient Laura. The customer service was professional and pleasant plus informational. Thank you Laura.
September 6, 2015
Google Public Storage Antoinette Hawkins
Nice people, very good customer service
September 4, 2015
Google Public Storage Lemuel Muhammad
Because Patrick moved as quickly as I needed him to.
September 4, 2015
Google Public Storage Latoya Washington
Patrick has great customer service skills he was very helpful
September 1, 2015
Google Public Storage Robert Harrison
Patrick, was good help .
August 16, 2015
Google Public Storage Pandrea Johnson
Patrick Is A Great Agent
August 16, 2015
Google Public Storage Abrillia Williams
Patrick gave excellent customer service! He's awesome!
August 3, 2015
Google Public Storage 440stevie
Pat and Mike provided me with an excellent customer service when I visited their location.
August 1, 2015
Google Public Storage Jolania Williams
Laura and Mike were great! I had no issues and their customer service was phenomenal
July 18, 2015
Google Public Storage Venus Coffey-Wilson
Laura and Mike were very helpful,kind and professional. Thanx guyz
July 5, 2015
Google Public Storage Robyn Buick
Patrick & Mike are the BEST GUYS EVERRRRRRR!!! Thry were very informative and helpful.
July 5, 2015
Google Public Storage Earlene Callion
I love the service .Mike and Laura are the best.thanks
July 1, 2015
Google Public Storage Elizabeth Mack
The units were clean and the hours are great. I never had any security issues or break ins, but the best part of public storage are the employees. I recently ended my contract, so to speak, with public storage (found a house to fit everything!) And a gentleman named Mike helped me out and was a sweetheart! I highly recommend public storage! -- Liz
June 27, 2015
Google Public Storage LaTonya Hughes
This was the best experience I've every had!! Laura and Mike were awesome!!!!
June 5, 2015
Google Public Storage Cynthia Cunningham
Yes mike is a good very well customer service
May 4, 2015
Google Public Storage Felicia Pittman
Patrick has good customer service...He's very patient and explains everything very well. He's the reason I keep coming back.
May 4, 2015
Google Public Storage Anita Offord
Patrick was very helpful with my vacate process....nice attitude...
May 2, 2015
Google Public Storage Barrington Aitken
Laquana was excellent, she made my rental very easy. I would definitely recommend this location!!!!!
April 12, 2015
Google Public Storage Jeffrey McNeil
I had an excellent customer service experience.
April 4, 2015
Google Public Storage David Kanic
Thanks Laura and Patrick for the quick help!
April 4, 2015
Google Public Storage Bryan Wade
My experience was pretty good. Patrick and Laura were pleasant, professional, and knowledgeable. Can't say the same for Public Storage corporate. They need to explain a nearly $20 rate increase. I have Been there for a year now with no issues. The only thing that was done was the installation of a new door. Does not justify the increase.
March 27, 2015
Google Public Storage Kimberly Kennedy
I really appreciate the kindness and great customer service from Laura and Patrick provided me! They were absolutely fabulous!!!
March 17, 2015
Google Public Storage Tarnia Lake
Pat was a very nice guy and he gave me all the information that I needed for my storage unit. I would send people to this location because they were so very personable.
March 6, 2015
Google Public Storage Liz Ellis
Laura and Patrick are BEST PMS EVER KEEP U THE GOOD WORK!!!!
March 6, 2015
Google Public Storage bisola sulaiman
laura and Patrick were awsome and very helpful
March 6, 2015
Google Public Storage terri merriweather
Patrick and Laura
March 2, 2015
Google Public Storage Shevia Bridges
Patrick was verrrryyyy helpful. He informed me that I could make a payment at any Public Storage facility which I had no knowledge of before. His customer service is AWESOME!!!
March 2, 2015
Google Public Storage Plasm Craxy
Patrick professional behavior was excellent!!!! He provided complete and very useful information about the units and all things required for storage that i never considered.
February 26, 2015
Google Public Storage Mzfefe Jordan
Patrick & Laura are the best!!! Great customer service! !!, definitely would use them again! !!
February 18, 2015
Google Public Storage Chris Hanson
Great service
February 13, 2015
Google Public Storage Minnie H
Laura and Patrick did a wonderful job
February 12, 2015
Google Public Storage Jodi Rembert
Patrick and Laura, was outstanding when I signed for my storage. There customer service was excellent. I would definitely reccommend renting their.
February 8, 2015
Google Public Storage Montanez Gayfield
Patrick was a great help would recommend because of him
February 8, 2015
Google Public Storage Leza Knox
Patrick and Laura were great!!
February 2, 2015
Google Public Storage Derrick Conner
Great custom service from Patrick and Laura on today
January 30, 2015
Google Public Storage Valarie Beckwith
Patrick&Laura give good customer service. I will recommend this location
January 30, 2015
Google Public Storage Malcolm McCord
good job
January 29, 2015
Google Public Storage Ron B
Laura and Patrick were very helpful, I needed temporary storage for basement repair in my home.
January 24, 2015
Google Public Storage Kelly Ford
Laura and Patrick assist me in a speedy move out! Excellent customer service and I will most definately do business with PS again!
December 22, 2014
Google Public Storage Anthony Wear
PATRICK VERY, VERY HELPFUL PERSON. ALWAS HELPS ME ID NEEDED.
December 21, 2014
Google Public Storage Rt Tibb
Irene and Patrick provided excellent service give both raise s and promotion s
December 18, 2014
Google Public Storage Anita Getter
it was very nice and friendly service was excellent and it went fast and I will love to send and tell family and friends about Patrick
December 17, 2014
Google Public Storage David Robinson
Irene / Patrick very helpful and informative made my move in pleasant. Thank you.
December 17, 2014
Google Public Storage Ben Richards
Irene was a great help to me,
December 15, 2014
Google Public Storage Evonda Thomas-Smith
Awesome customer service Andre and Patrick! !!!
December 12, 2014
Google Public Storage Phillip Mason
Great customer service!!! Laura and Patrick are the best! Everything was explained to me before I signed up and they gave me great tips. They made renting a storage unit pleasurable.
December 10, 2014
Google Public Storage Faylicia Hardwick
Laura and Patrick are very professional and friendly. I am happy to have as the new management of the property. They're helpful and knowledgeable.
December 8, 2014
Google Public Storage Yvonne Christine Tucker
very accurate, fast, friendly.....ESPECIALLY Patrick & Laura.....awesome attitudes, very professional!
November 26, 2014
Google Public Storage K Ferguson
Laura is patient and very helpful.
November 26, 2014
Google Public Storage Randy Michael
First time with Public Storage . Very thorough in setting me up and getting things in order . Thanks !
November 24, 2014
Google Public Storage Shyeta McClain-Bitoy
Laura is great!!!!
November 21, 2014
Google Public Storage MSDIVA2u (MS.DIVA2U)
i had a great experience with laura & Patrick they made me feel extremely comfortable & were very helpful I would like recommend anyone who is in need of a storage unit to visit these guys they are awesome
November 18, 2014
Google Public Storage Tonya Colvin
Andre, Patrick and Laura was great at making my out of state move go smoothly. Moving from state to state is stressful and I'm always grateful when I can receive great customer service with the people I have to deal with during transition! Thank you Tonya C.
October 24, 2014
Google Public Storage Alta Diaz
Kelly and Toya, were wonderful!!!
September 22, 2014
Google Public Storage Judith Linke
Salena handled our rental like a pro and has excellent customer service skills! She is a true asset to Public Storage. She answered all our questions and handled everything quickly and compently. My only complaint about Public Storage is that when I asked about the $1 for the first months rent as advertised online I was told (not by Salena) that it didn't apply to this location or my rental as they were a very popular location and I was getting the last small unit. When I came to this review location it is advertised here again that they offer the $1 for the first month's rent .. Obviously either false advertising or I was lied to .. one of the two.. But I will take that up with corporate and see who sets the policy.. We enjoyed our experience with Salena and hope that Public Storage truly knows what a great employee they have.
August 28, 2014
Google Public Storage Larry Underwood
Salena, Kelly and Laura are fantastic. I've been storing here for 11 years. I refuse to store anywhere else. These women are great and provide wonderful customer service! Keep it up ladies!!
August 27, 2014
Google Public Storage James Taylor
Selena & Kelly were awesome I was greeted with smile and they really did help with setting me up with a unit I was looking for!!
July 21, 2014
Google Public Storage Huston McKinney
I've opened an account today and the customer service was stupendous. I've enjoyed every moment spending with the two representatives. Salena, and Laura. They were very professional and we'll prepared. I highly recommend this establishment for your personal needs.
July 18, 2014
Google Public Storage Royal Bingham
My visit at this Public Storage location was very quick and friendly. Salena was such a charm and was very helpful. I definitely will come back to this location for any other future storage needs. Thanks!
June 25, 2014
Google Public Storage cynthia camarena
I attended this location today and the ladies and Tom were great. They had the best customer service. I would recommend this location for storage.
June 25, 2014
Google Public Storage xandirnich
Very clean and friendly environment. Ruby and Emanuel were very helpful today when I came in.
June 23, 2014
Google Public Storage Reggie Rogers
Salena and Laura provided the best customer service to me. I came in at the same time as another customer came in for the same unit I came for. This was the last unit available in that size. They were able to accommodate my needs and the other guy as well. They have such wonderful personalities. I would recommend this facility to everyone looking for storage!
June 22, 2014
Google Public Storage Peggy Oconnell
Laura and Salena are very nice and professional. I have used Public Storage for several years now and have had no issues. I recommend this facility to anyone. I wish more places had great attitudes like your associates. I have worked in the past 30 years in customer service and management and think this location deserves 5 stars. Great Job!
June 11, 2014
Google Public Storage margarita chavez
The service here is wonderful!!! Salena is very helpful.
May 23, 2014
Google Public Storage Debbie VILLALON
Everything was wonderful Salena and Kelly took care of all my needs my best experience at a storage facility
May 3, 2014
Google Public Storage Eric Taylor
Customer service was exceptional, the representative was very warming and was way more than what I was expecting on an extremely cold winter day even for Chicago standards. I would suggest this location!
April 27, 2014
Google Public Storage Connie Dupuis
Excellent facility! Kelly and Selena are top notch!
April 8, 2014
Google Public Storage Sharwanda Williams
LAURA WAS VERY HELPFUL. SHE EXPLAINED EVERYTHING TO ME WHERE I COULD UNDERSTAND. Thanks for your help
April 4, 2014
Google Public Storage Jakina Smith
Selena & Laura & Kelly goes above and beyond their customer services duties. I appreciate their assistance and professionalism every month
March 31, 2014
Google Public Storage Judy Frazier
These women are "SUPURB"at customer service. I would Highly recommend the Lansing facility..
March 29, 2014
Google Public Storage Derrick Mclaurin
Kelly and Laura gave great customer service today
March 28, 2014
Google Public Storage Deshon Mcgee
I feel like Selena and Kelly are extravagant people and are very helpful and they Brighten up year day when you walk in. .
March 27, 2014
Google Public Storage Pedro Ballesteros
I came in today looking for storage and met these two great women Laura and Salena. They went above and beyond to help me. I recommend this facility to everyone looking for storage.
March 17, 2014
Google Public Storage Trice Elam
March 17, 2014
Google Public Storage Kimberly Grino
Kelly and Salena were EXTREMELY helpful and very friendly! I will recommend them to all my friends and family for their storage needs! :) Thank you for your help!
March 15, 2014
Google Public Storage M Jim
Selena, Laura and Brittnae to all of you my greatest sympathy for the conditions and the lies you have to tell under the tutlage of Tom Menard and Kelly. Whoever Jeff is it must be hard to take anything he says as truth unless he is a more of a jerk than it appears. I and several other clients have gotten fed up. Kelly is not what she seems to be she talks about her employees when they are not around, wonder what she says about the clients and she does that also. Report it to Tom and he says she should do that but she is still there so you can't take him serious at all. Even more when you confront Kelly she hides her head as if she can't talk. I have now had to tell her I rather talk to the other employees and as for service this year. Because Mother Nature stopped them for giving the best site maintenance,I've decide to ask how can I be compensated for having to shovel my own unit door front after the plowing crew has piled the snow up on the units. 4 times and Tom says there's nothing they can do. My door has been off track since 8/2/2013 I have personally told Tom this several times, what a joke it's still off track. I gave Laura a key today with implicit instruction that my trust level in Kelly is none. There are some videos I am posting soon to show even on days like March 2nd, 2014 temperature 40+ degrees and once again I had to shovel/ and or remove my own snow. My experience lately is shoddy management. Unprofessional behavior by the site manager and what a joke from the senior management and district manager. I WOULD SAY TAKE A LOOK AT THE OTHER FACILITY IN LANSING AS LONG AS KELLY IS MANAGER AND TOM AND /OR JEFF ARE SENIOR MANAGER. OH yeah and cooperate will forward you to Jeff's personal line which he must never answer if you call to speak to someone besides this management team.
February 10, 2014
Google Public Storage Arik W
The best public I have ever being too....and I was in quite a few Family atmosphere employees are doing above and beyond what needs to be done to help tenants And they do it from the heart.... I especially want to praise Salena. Brittanee and Kelly that are there day in day out helping and doing a lot more then they need to ... THANK YOU.
February 3, 2014
Google Public Storage kerry vinson
I don"t rent at this location,but i pay my bill here and Salena and Brittnee have alwalys displayed a very positive attitude,and always seem to put forth the extra effort to help everyone that comes in the door,that is customer service that you rarely see these days.
January 22, 2014
Google Public Storage William Murry
Salena was extremely helpful, best storage facility. Without Salena's help I would not have been able to get a storage unit that day and I would have been screwed. Beast customer service ever. Don't second guess your decision if you are looking for a facility that has top notch customer service.
January 11, 2014
Google Public Storage Minnie Williams
Brittnee duncan... made my day....great attitude and professionalism....will return in future because of her
December 18, 2013
Google Public Storage brittanee duncan
I had a wonderful experience with B rittanee and Kelly I love these girl best public storage workers I have ever seen
December 11, 2013
Google Public Storage Michelle Cecich
Kelly was very helpful.
October 30, 2013
Google Public Storage MrFuzzyb
not happy at all-I rented a smaller unit for only a day and a half and was charged $77. then I transferred to a larger one for only a week for $97. dollars-so for about a week and a half was charged $164. !!!! that is outrageous and obscene--I will never use their facilities again. Not to mention the door was hard to open and close and lock/unlock.
October 12, 2013
Google Public Storage XTREMEBUGMAN B
I was needing a small unit, but wasn't sure what to look for. Salena really helped me choose a good one for the right price. GREAT CUSTOMER SERVICE.....THANKS.