Public Storage Self-Storage Units at 1700 Roswell Street SE, Smyrna, GA

Courtney was extremely helpful. Moving was so stressful for me, but she made sure I had everything I needed. I highly recommend this storage facility!

Courtine is very Professional and welcoming

Courtnie customer service was excellent and I would refer this location to everyone.........

Courtnies customer service was great. The overall experience was very welcoming

I received the most horrendous customer service from Courtnie at this location. I would not recommend anyone use this location. Public storage usually has such nice customer friendly personnel Management really should get involved

For all the reasons "life" will make you go get a storage unit, i had a unit at this location for two years. My stuff was safe, and Courtnie with her team make the rental experience smooth and efficient. They were very nice to work with. if I needed to leave msg for a call back, they always called back. I was very happy with the rental experience.

Courtney was so nice and helpful!!!

Courtnie is always professional and courteous whenever I stop in to inquire about my storage.

Greetings Public Storage!! I'm a happy customer & encounterd great customer service during my visit! I just wanted to take the time out to highlight one of your most-dedicated employee. Courtnie Hughley. Awesome person, made sure everything was assessed properly&accurately. Very professional. Please, I ask that you acknowledge such great craftmanship from such a quality person. Looking forward to more business in the future.! May God Bless you all

I believe the lady name was Courtney,but she was very professional and courteou! The best storage I been to so far

I've been here since December 2018 and Courtney has been amazing. She helps you and understands your needs. She reaches out to you if there was a missed payment and she is just a genuine person. She is such a blessing to Public Storage and I hope the management team will see they truly have a trustworthy at this location. Keep up the great work, Courtney

The property manager at this location is AWESOME!! Always professional with a dose of kindness Courtnie is the BEST! As well as her support from Stephanie, another property manager that I dealt with. They made the most mundane experience of storage rental bearable.

Discount was so much appreciated. The entire staff and location was perfect for me, and Shannon Cowart the property manager was extremely helpful with my reservation and she is very friendly. .

Somewhat difficult lot to navigate with a trailer, however it’s intended for more interior house items not trailers so this place gets 5 stars

Courtney is amazing! She has amazing customer service! The process was quick!! Thanks Courtney! :)

Very tight area for cars to get in and out. Had to detach my trailer and turn truck around before re-attaching trailer in order to exit facility. A big truck would have been a nightmare. Outside area needs attention and some clean up. Unit itself was fine.

Not only was Courtney a very nice and sweet young woman, she was very knowledgeable and made this fast and easy! Definitely would recommend to all friends!

Great customer service from Courtney she so bomb

Jeremy was excrement professional and helpful.

Courtne is great

Do not rent from this place. I am here with three other families trying to get in and they will not answer our calls nobody's coming to help it's completely ridiculous.

DO NOT WASTE YOUR TIME OR MONEY AT THIS FACILITY. IT'S VERY UNPROFESSIONAL NO ONE IS EVER IN THE OFFICE AND ANY NUMBER YOU TRY TO CALL THEY GIVE YOU A DIFFERENT STORY AND NOBODY COMMUNICATES WITH ANYONE ELSE. THOROUGHLY UNSATISFIED.

Courtnie's customer service is superb. I'll definitely shop here again!

Courtney is FABULOUS!!! She is a wonderful customer service rep for this company and delivered top notch service!!

La que atiende es una persona muy pésima y grosera

I got a storage space and they are trying to overcharge me. I moved in on the 28 in the evening and Everything should have been handled that day! I am being charged a prorated fee instead of my lease just starting in the 28th is the month. I have had storages in the past and I have never experienced anything like this before. I would not recommend this location. The guy who works there, Willie was rude and not helpful at all!! Never again!!!!

Friendly staff, consistent hours unlike A-1 Storage in Smyrna.

Everytime I'm at this location Courtnie provides great service

Courtnie is always so welcoming and professional whenever I go this location.

I was extremely impressed with the quality of care and help I received at this storage facility. Courtnie, the property manager, was a delight to work with and she went the extra mile to help me out, even when I didn't end up using this facility for my storage. She sent me to a more appropriate location, and I was blown away by receiving that kind of help. Most people don't care, especially if you don't use their particular service. That was excellent customer care. I wish more businesses would be as conscientious as Courtnie.

Courtnie was the best.

I had a lot of questions about the size storage unit that would be good for me an they was answered . Very good customer service I really thankful for the help

Renting my first storage unit was a breeze thanks to Courtnie. She was very helpful and professional, and, thanks to her, I can't recommend Public Storage highly enough!

First time ever using a storage unit but Ms. Courtney made it way less painful than I thought it was going to be. Thank you for your professional customer service and check-in's once every couple of days and checking out other locations to see what was going to best fit for our needs.

Courtnie is very nice, an keeps a very good up keep on the property!

Courtnie was very helpful! even tho i was not ready to rent my unit right now she still walked me through the steps that i will have to take, while also telling me the things i will need when moving in. Highly recommended!

Found this storage with ease. Courtnie was able to get me exactly what I was looking for. She took her time and explained every detail and showed me how to access my unit. Thank you so much for the great service!

I would like a copy of the rental agreement texted to me.

Courtnie was one of the best property managers I have ever experienced. If you ever need a wonderful space to store your belongings, come by the public storage on Roswell street cause she is always professional. Always clean and resourceful.

Courtnie is fantastic super helpful. She really rock it. She very informative and went way out of her way to help us and get us set up. Thank you Courtnie!!

Courtnie is awesome!

Courtnie has great Customer Service I would highly recommend her.

Attendant was very professional & Helpful!

I had a great experience with Courtnie, her customer service was great!!

Courtney was amazing. She walk me through set by set on what to do and what to expect. She made me feel good about having to leave my items at this location. She was very neat and organized. Thank you Courtney for making everything go so smoothly.

Always friendly and great customer service!

Wonderful experience Courtnie was very helpful and very caring of her customers she’s great with knowledge of product and services I highly recommend this location for your great customer service experience

I went in for a few boxes and courtnie energy was amazing and great customer service thanks so much for everything

I recieved good customer service from Courtnie when I came to look at a storage unit.Also she was very friendly and have a great attitude.

Highly recommend

Great place!

Courtnie energy was amazing. She made me feel so welcomed.

I absolutely love this location! My interaction with Courtnie was amazing her customer service is outstanding! She loves showing her customers how important they are by interacting with them in a friendly helpful and positive way.

I came in to purchase some boxes and the lady there. I think her name was Courtney or Courtnie one of the two. She had a very welcoming smile and a great personality. Kinda felt like I was Chick-fil-A. But I would refer anyone to go there just to experience her professionalism.

I normally hate going in this location. I needed a price quote so I didn't have a choice. Courtnie was very pleasant and gave me all the information I needed. She is a wonderful representation of this company. I told my friends about the great customer service I received. She was a great listener too. Now I dont have a problem with coming back to this location in the future.

I had the pleasure of working with Timiyah and Courtnie. Both ladies were very professional and patient with making sure that I was satisfied with the unit. I would 10/10 recommend this place. Phenomenal job ladies!!

The customer service I received from Courtnie was superb. She is awesome. I will refer anyone the. Thanks so much for all the help.

Courtnie is smart, polite, informative and helpful. Really good manager of this facility.

Great staff! Courtnie answered all my questions and was very helpful. Will definitely recommend this location a thousand more time!

Courtnig was great! Very helpful. Made it everything fast and easy

Amazing experience!! Service was so quick and easy! Thank you Courtnie!

Courtney and Ariel are the nicest and most professional to work with. I'd highly recommend this location for all of your storage needs. They go above and beyond!

The move in process I had with Courtnie was very pleasant. She is very thorough and patient! She was able to answer all my questions and concerns. I am really glad I chose this facility because of her welcoming demeanor!

Courtnie - She was very informative & professional.

Good location with cordial staff; the facility is clean inside and outside. Could use some trolleys to assist in moving stuff from van to the locker.

Since I've been storing here Courtnie always been a great help! She has outstanding customer service, always smiling and has great energy everytime

Very pleasant and helpful experience. The young lady who assisted me. Her name was courtnie. She was very curtious and knowledgeable.

Charissa was very helpful during the move-in process very professional down to earth and cared a lot about the situation I was going through would definitely recommend Public Storage and this location for anyone looking to rent a space.

Courtnie customer service was outstanding!!!

Courtnie gave good customer service

Clean facility, lady that works there is pleasant and always visible, cleaning and checking on things!! Thanks!!

Congratulations to Keisha I was very well attended to. I am very happy. From now on I will only be using your company for storage things.

Courtnie was the best she made this move in process easy... Highly recommended

Great customer service

I have stored with Public Storage for quite some time and I must say, the customer service from one associate in particular, Courtnie Hughley, has always been superb. She is the most compassionate and the kindest woman, with an extreme attention to detail and dedication to her work. The best part about the Public Storage at 1700 Roswell St se is Courtnie Hughley. Plus the facility is safe too!

Courtnie was FANTASTIC. She was extremely helpful and friendly. The entire move-in process took less than 10 minutes! I got a nice unit (10x20) at a GREAT rate. I am very pleased with the high level of service that I received. Thank you Public Storage and Courtnie!

Great experience The two young ladies we great

Courtnie helped make my move pleasant with her outstanding customer service!

Courtnie made my stay very pleasant at Public storage. Her customer service is great.

Courtnie customer service was amazing!!!

Very friendly staff!

I received great customer service!

Courtnie was amazing I’d trust her service anytime . :)

Had a unit here for 6+ months, and every time Courtnie was the person I was dealing with it was a great experience. She was always pleasant and very welcoming, answering any questions I had and clearly explained policies. She's a model of professionalism and great customer service!

never been to a public storage before but today i walked in an was pleased with the company. Timiyah was very helpful an patient the whole time showing me the different spaces(:

Timiyah was extremely helpful. She helped me pick the best deal in a timely manner! Thanks!!

Courtnie, was very professional and courtesy and answers all my questions with ease. Thank you so for your help.

Courtnie has outstanding customer service!! Thanks Courtnie!!

Courtnie is very professional and sweet!! Highly recommended area!

Courtnie is Awesome!!

Cece and Amber was great and a wonderful help. Quick, fast, and honest! I appreciate the service and they are very friendly!

Great short term rental experience with Courtnie and Teveeta's assistance. Would certainly use again if needed!

Great Customer Service. Courtnie did an amazing job she has a great personality and I enjoyed our conversation.

I worked with Courtney upon move in and she was extremely helpful. She provided me with excellent customer service. Courtney made my moving experience very easy. This property is very well kept and quiet. I was pleased with my stay here. Thanks for everything.

The service was very friendly with Courtnie! Great customer service!

Courtnie todo esta muy bien esta perfecto ,muchas gracias

The people seem nice enough, but not worth it to have your rates increase constantly. My unit started at 111.00 a month, less than a year later it's 190.00. A bunch of bull if you ask me.

Courtnie has been awesome since the day we first met. I’ve interacted with her on many occasions and it’s slways been professional and polite.

I have a storage unit here for a 1year now and compared to other storages i have this one is the best, bathroom always clean, storages are clean, staff is very responsive and welcoming, staff member courtnie is always 100% available for help, she is one of the reasons why i will continue having my storage here and will be renting more stoages units here. Great work👍👍👍

Treanda lee was very professional and knowledgeable about my issue I was very pleased .

Great customer service!! I recommend this facility

Courtnie has great customer service at public storage and good knowledge about the property and the grounds are always clean.

Courtnie gave me exceptional service, she explained the process to rent very well and I am satisfied.

Courtnie is the absolute best!! This place is great and they have been very professional and helpful.

Rodents got into my things. Only 4 months in storage and had to THROW AWAY more than half my things. They suck.

Teveta was very helpful. Great friendly service!

Courtnie has great customer service and is very friendly.

Thanks for the service Teveta, you really took the time to make sure that I was matched with the right unit.Service like this is uncommon these days 👍👍👍👍👍👍👍👍👍👍

Courtney is beyond sweet, professional, and an excellent example of true genuine customer service. I feel valued and respected whenever she assists me, and her performance should be recognized!

Courtnie is always the best, she always greets me with a smile.

Excellent customer service. Courtnie always keeps me informed. I enjoy my visits when she is in the office

Courtnie was super helpful and amazing to work with. Will definitely come back again!

Andria was really polite. She took the time to help me set up my online account so that I can easily pay.

Janice isnthe best!!! Small but nice facility that meets my storage needs.

Went by to rent a small unit for an upcoming move and Andria was very helpful and pleasant to deal with.

Thank you Courtnie so much for all your help in finding me the perfect storeage unit for all my stuff. You are awesome and your customer service is outstanding. You have this process very easy for me. YOU ROCK!!!!!!

My friend and I are moving to a new place and we came into this store to rent out a space. Courtnie was cheerful, personable, and beyond helpful. It was clear that she was passionate and excited to help us during all of this moving confusion. She is so good at what she does we actually came in and bought more than we intended. We are extremely grateful that we ran into her today.

Courtnie is so wonderful. She's very knowledgeable and helpful. She is just so kind. The place is clean and well kept. Awesome place to rent.

Courtnie helped me move in and she was great. She took her time to explain things and was very helpful.

This place is fast and it has great customer service, but I really want to thank amber Courtney for her service, she goes above and beyond 😀😀

Courtney was very nice and very helpful and they gave me a very good rate for the space I needed. Recommended.

Courtnie .Very nice & helpful. Nice location very quiet very clean also would recommend this property to other people. Thank you in advance

Painless process. Great customer service. Courtnie was extremely helpful. Property is a little tight but turnarounds and excess driveways don't pay the bills....

courtnie was very helpful she has great customer service skills also very kind person great employee

I never rented public storage before so I had no experience how it worked. Courtnie was fantastic she provided excellent customer service and answered my all questions. She also gave call in advance as a reminder for my appointment. I recommend renting here.

Courtnie the worse Property Manager. She do not have good customer service. She never communicate with you nor call you back when you request for the district manager. She has a poor and nasty attitude from day one.

Just confirmed my space at the Public Storage Courtnie was a great pleasure and very professional.

I worked with Courtnie at this location. She was very professional and knew her stuff. I'm glad I had a chance to meet her and experience this great customer service.

Gets the Job done.

Courtney was awesome and she is amazing!!

Courtnie was so nice helping me check in today. She really took her time to explain everything to me and made me feel very welcome. I would definitely recommend this place!

Regina helped me today! I was very pleased with her service! I've never seen her there before, so she must be new! She is defintely a refreshing addition. Thank you Regina!

I have been coming up here for the past almost TWO weeks and no one is EVER in the office. I just left from up there and again no one there. Because of this now it appears I have a $20 late fee and the automated system won't accept my card. I am HIGHLY upset with this location and don't feel I should have to pay am extra $20 PLUS $10 fee to pay over the phone due to no one being on the office to take payment. This needs to be resolved ASAP!

Courtnie was very helpful, and I recommend this facility!

Courtnie was very helpful in explaining everything. I was impressed with her professionalism and help.

I rented a storage space over at public storage and the customer service was great. Courtnie was a big help and was very polite. Highly recommend this space.

Ms. Courtney service was so professional and externally nice. She was so helpful and made me feel so welcomed!

Courtney was absolutely amazing! She was very helpful and knowledgeable. She was also very kind and courteous in assisting us with finding the right size space and making the process quick and easy. Great place!

Courtnie was a pleasure to work with! Super friendly and knowledgeable!!

Courtnie was very sweet and helped me a lot she did her beat and made sure I was token care of. Thanks girl 😘😘😘😘

5 stars and more! As a first time storage shopper, I am super happy with the service. All instructions and rules were made very clear and Courtnie was extremely sweet and respectful. Definitely recommend!

The people who work here are very friendly.

Courtnie is phenomenal!!! She is extremely knowledgeable and helpful. She made the experience extremely efficient and pleasant. Thank you Courtnie!

Courtnie was a great help. I really enjoyed her service.

Courtnie was a huge blessing renting the storage space went very smooth and I felt welcome. Thanks Courtnie ✊🏽💯

Had a issue with a $7 increase Countnie was extremely helpful and knowledgeable she handled the situation very professional amazing thanks again

Courtnie very helpful pleasant to work with

Courtnie was amazing, she was so helpful!

Courtnie made my move super simple! Thank you!!!

Beautiful personality, always pleasant

Easy as pie to rent a storage unit with the help of Courtnie. She was very helpful and friendly. The facility is well located and clean. Courtnie is professional and courteous.

Shaun was super helpful with getting me a storage and getting me set up extremely fast. Very knowledgeable and kind. Thanks for your exceptional customer service.

My experience was great! Courtnie was always nice and smiling. Very helpful. I would definitely recommend this location. Excellent customer service.

She was wonderful courteous, greeted me with a smile .. very friendly

Aquí podemos rentar un establecimiento para poder guardar muchas cosa de las que no podemos guardar en casa

Courtnie returned my call as soon as I submitted a request to reserve the storage space. I viewed my unit and was signed in with no issues. It was quick and easy.

Courtnie was very helpful with getting me setup with my storage and was very personable! It was a pleasure working with her.

Great place! Awesome customer service! Louise always welcomes her customers with a smile. Great attitude!

Great place. Amazing staff especially Louise! She always welcomes everyone with a smile and great sense of humor.

Outdoor facility, clean and neat enough but not the most aesthetically pleasing

Courtnie helped explain everything perfectly and it was so smooth to book a unit. Only complaint is the place isn't keep up to par with some others and the unit is a little old.

Courtnie, the property manager, was a pleasant person to work with. I made my reservation online and received a call within 3 mins to confirm my reservation. The in-person experience was top notch and I highly recommend this location and Courtnie. She went above and beyond for me and I couldn’t be more happier.

I'm glad everyone thinks this location has great customer service. I beg to differ. Drop the attitude when you get to work.

Courtnie at the front office was so helpful and friendly. She made me feel very comfortable about storing my things at this facility. She is what customer service is all about!!!

This location is great. The lady Tiwauna who works in the office is awesome. Very informative and you can tell she loves her job and helping others. I feel comfortable storing my things there .

The staff is wonderful!

the coded gate makes access to your unit easy. well lite and clean area.

Big "Thank You" to Courtney for a job well done in Excellent Customer Service in every way.

Courtnie was fantastic and helped answer all my questions!

I give this place five stars especially with the customer service experience with Courtney very pleasant and bright young lady I would recommend this place to everyone moving to the Smyrna area or just needing extra space

Courtnie is awesome! She was very helpful courteous &thorough. She made my move alot less stressful.

Quick affordable & convenient storage rental that's to Mrs.Courtnie. I would defiantly store here again. Thanks

I had a great experience and rapport with Courtnie. She was great help and I got a unit the same day. I know my belongings are safe because it is on a quiet secluded road.

Courtney is the best. She has helped us with two units and is working with us on another when it comes available. She has been helpful every time we have come in with questions or any concerns and is wonderful to work with!!!

I love love love this place. I was there about five years ago when Francesca was an employee and did business with her. She was and is great! Very pleasant. I am now back again and had the distinct pleasure to do business with Courtnie, who was also very pleasant despite a major toothache. Po baby. She quoted me prices and we walked around and looked at a couple of units before deciding on the right one. I am always very pleased with the service I receive from there. Thanks Courtnie!

Courtnie was very helpful and gave me the best option that she thought would help my move become easy and pleasant.

Horrible experience at first I was told over the phone that it would be only $25 on a special deal no other charges and that would be for the first month. When I got there to the storage unit with my things I found out from the desk clerk that I had to pay something like $58 dollars and that my monthly fee would be something like $175, after I was told it would be about $80 a month. They also pro-rated me. When it was time to take my things out of storage after about a month in which I had paid they would not refund me the difference of the pro-rated amount. I took my things out a month early and recieved no prorated refund. Yet they prorated me to get me in there. When I later discussed this with the manager at another location on austell road, The manager laughed at me , a black dude. They are a complete rip off I would not do business with them under any circumstances. They also did not inform me that I would be charged $20 for a lock in which I could have brought my own. When I moved into my new place I discovered before I could unpack that I had transported roaches from the storage unit. My place is contaminated with them now.

Courtnie was on time, knowledgeable, pleasant and extremely helpful.

Great service from Courtnie!!!!!!!

The storage units are very nice, a bit pricey tho. And the customer service SUCKS. Been there once (during business hours) and there was a sign in the window that said "Be back in 30mins" and waited there well over 45 minutes. Everytime I called (during business hours) I got no answer, left a voicemail and a woman called me back after an hour and was VERY rude over the phone, she said I couldn't pay my bill over the phone and she told me try to pay it online and HUNG up on me!! HOW RUDE!! I would suggest to anyone to try a different storage place or another location. I'm considering taking my business elsewhere too.

Great customer service experience with Courtnie from the time we called to get a quote to the time we decided to use the facility. Within 2 mins of calling to get a quote from the call center, we got a call from Courtnie at the actual location. Once we arrived and walked up to the desk, Courtnie was very professional and helpful and we even had a few laughs to make the experience more personalized and gave us the at ease feeling of our decision. Thank you Courtnie!! (she had to give us a tour of the unit and it was really hot outside but she walked us to the unit. She needs a golf cart or something but she was still so pleasant and didn't complain at all)

Courtnie was very nice. She was also very helpful. She helped me find exactly was I was looking for.

Shaun and the General Manager were both very helpful. I was very impressed with the customer service that I got from both of them. Would recommend their services anytime.

After hearing my concerns, the Public Storage in Smyrna, GA was prompt and quick to address the concerns of its tenants! There was an issue with timing of how they were going to perform a service which was made inconvenient for me, but they listened and rectified the situation. Thank you for putting customer service first! (previous comment has been edited and the stars upgraded): "... I followed my portion of your procedure (ON TIME)... I now have to wait ... AFTER following your procedures correctly..." "A business should do everything in its power to abide by its own rules & policies!

Courtnie was awesome great customer service would refer to other customers

Courtnie made every simple and quick. She got me set up with everything I needed.

Courtney Hugely is a model of courtesy and professionalism. She made the process of renting a storage unit very easy.

Matt.pitched his sell lines frm line. Its reasonable...offering many things to help your stay comfortable. Location is very easy to find.

Shaun has a bright personality . Very accommodating with knowledge and understanding of what was needed to make a difference in my rental property choice. Thanks for all your help.

Francesca has excellent customer service skills. She is very knowledgeable about her units and property. I would refer all my friends to this location.

Shaun is very professional and extremely helpful!

Renelle was very professional customer satisfaction guaranteed very knowledgable of property and units available.

The sale that was going on was amazing! I managed to snag a really good unit for a great price and the property manager was super friendly and helpful each step of the way.

Francesca was very helpful and friendly with us. It made move in very easy and efficient.

People great. Procedure that the company makes them go through not so much. Part of the problem was my lack of knowledge on renting a unit. I should have done my homework regarding home owners insurance and the coverge they would supply for the unit. Pain in the butt to cancel the insurance that was offered that I didn't need. Not Shawn's fault. Public Storage's fault.

FRANCESCA WAS WONDERFUL AND MADE MY EXPERIENCE GREAT. I WOULD RECOMMEND THIS LOCATION TO ANYONE AND MAKE SURE YOU ASK FOR FRANCESCA!!!

Fran did amazing

Whitney was quick and effiecent. We were in and out which I really appreciated since we were on a time crunch. Also Shauna who is based out of L.A. was so helpful in getting us to the right location. Both women were so awesome and so pleasent. It made my day go much smoother....thank you!

Francesca has awesome customer service. Was very patient and kind to answer all my questions. I plan on using public storage for a while due to the outstanding customer service and knowing my belongings are in good hands!

I am a Special Ed Teacher who needed a safe and secure place to store 26 years of personal teaching materials during the summer. I was pleasantly pleased with Francesca's and Casey's professionalism, kindness and patience as I asked my many questions. Both individuals made the entire process of renting and closing out my account an easy process. If you are looking for a facility to store your personal items, I would strongly recommend Public Storage at 1700 Roswell Street SE Smyrna Georgia

Quick and Awesome customer service!!!

Man great customer service and Trystan is the best friendly, professional, funny and great help!!!

Very well good service .francesca very nice. The customer service was very nice and I'm very satisfied with store my vehicle here

Francesca did a great job and great customer service!

Francesca was Great !!! Her customer service skills were Excellent.

Great place to store your stuff. The staff is very courteous and helpful. It's like the "Cheers" of Storage places, the staff knew my name.

Friendly, inviting, affordable, local. Francesca was great, really friendly, and very helpful. The property is well taken care of and is easy to access!

Renelle was most helpful with my reservation and she worked through the size unit I needed. Very professional and knowledgable of her job. Exceptional customer service!

Francesca was very helpful quest for my search for storage building I apreciate that . She walk me through everything thank very much

Quick and informational service, clean spacious facility. See Francesca

Five star Fran. Excellent customer service all the time.

I have been storing with Public Storage for almost 5 years and throughout my stay Francesca has always been so helpful and knowledgeable with all of my needs. I refer and will continue to refer others to store here because of the excellent customer service I receive at this location.

I have been training Customer Service Managers for over 25 years, and have been surprised and disappointed with the poor level of service and lackadaisical attitude of many businesses. I work hard for my money, and expect good services and products when I spend it, otherwise I will go elsewhere. If I can take time to complain, I will also take time to commend, case and point: Public Storage in Smyrna, GA. It has two of the most competent employees I have had to the pleasure to encounter, Francesca and Shaun. They are a breath of fresh air, and I highly recommend that facility.

Great customer service. Have used them several times and always friendly. Francesca is awesome.

Francesca was the best associate, made me feel comfortable, punctual, and considerate. Anytime I need to store items, I will come here

I love this location! Francesca was very professional and showed much concern and was very knowledgeable of all of the products and services! This is my second time renting at this location and I will not hesitate to come back again! As long as Francesca is there! ;-)

The service was awesome and they did there best to ensure I was happy

Move in went great. She was very helpful. Provided wonderful customer service

The staff was AWESOME!!! Had an amazing experience!

Francesca was very professional, knowledgeable and courteous.

Francesca has excellent customer service.

Very friendly personnel, She saved me money by recommending a smaller unit.

Francesca was awesome. Extremely friendly and very knowledgeable. Made the whole rental process easy and comfortable. As long as she is employed here, would highly recommend this Public Storage location. Very glad we rented here.

Francesca provided me with 100% satisfying consumer service. It was a privilege

Fancy was terrific. She made sure I had all the information. The service is exceptional and anybody looking for storage in the area should check out this Public Storage. I couldn't be happier with the experience.

The customer service was great. I will use again if needed

Francesca and the rest of the staff do a great job! The property is always well maintained. I have had larger and smaller units at this property and they have always worked out great. The staff is always friendly and helpful, and always greet you with a smile :)

Fran and D J are just fantastic and deserve a raise they both are great at theirs job

The service I receive was top notch and refreshing. Francesca was a delight to do business with. I even got held up at an appointment prior to my Public Storage appointment, but she was very professional in handling the situation! The shed was clean and exactly what I was looking for!

Jewell is very professional. She was able to assist me quickly and was very knowledgeable about the products and services.

Francesca was so sweet and helpful.

Franchesca the manager at this location is first class!!! She is always attentive and helpful and willing to help no matter what. I have moved up to larger units three times and she is always right there to help and make it a smooth easy transition. My business has grown so fast I can't keep up sometimes, but I feel like Public Storage is my partner. Thanks Franchesca you are the best!!!!!!!! :)

Francesca's customer service was primo! This was my first experience with renting a storage unit. She was very knowledgeable of what i would need and very friendly to boot! I would definitely return to her for any future moving endeavors!

Francesca the store manager was very professional and great to us.

my experience at public storage has been awesome. the staff especially Francesca has been extremely knowledgeable and helpful. i would recommend public storage and specifically this branch to anyone one in need of a storage facility.

FRANCESCA IS A GREAT WORK AND A GOOD LADY

I had set up an appointment at a later time but the young lady opened up early for me and was very helpful and experienced. I would choose this public storage for any of my needs.....

I am new at using a storage unit, Fran was very helpful in explaining everything to me. She made the process for me very easy.

Francesca was very professional and personable. The transaction was quick and easy. Francesca gave me the only smile I believe I had all day.

The people who work at this location are nice and have good customer service. I have had much worst experiences with storage places including other public storage before. I can't give this place five stars because the units have this terrible foam insulation on the ceilings that falls all over your belongings when the hard rain patters against the ceilings. I was told it's non-toxic but the mess is annoying nonetheless. I wish that each time i went to the storage i didn't have to bring a broom for this nonsense. Other than that the prices I received online were competitive and I didn't see an increase until after in the storage 1 year and 1 month. I could recommend this location.