Public Storage Self-Storage Units at 1525 Crescent Drive, Augusta, GA

Big thanks to Mr. Ray with the school year ending he help me get a wonderful space.

Stop by pay my bill Mr.Ray was so nice and helpful

Great service

Never in office had a lock on my storage for a week still no response from office

Ray and Aetna really did help me out a lot. I really do appreciate all of their hard work. Great job 😉

Mr.Gray was great very professional

I notified public storage 2 weeks before my move out date that I will no longer need my parking space and I spoke to the woman in the office, it was never entered instead it was entered that I will be gone for a few days and now RAY who lives on property called me and stated I will be charged even though I notified them in person of my move out when I was taking my car out 2 weeks prior, I spoke to ray on the phone, and he even admitted that it stated that I will be gone for a few weeks, so if I didn’t notify anyone why in the world would it state that I notified them ? But I was still charged for an entire month a day after it was due my bill was due February 1st, and I was billed on the second as late even though they were aware of my move out, such a scam be very careful when moving in and out of this facility by this manager who absolutely do not work with public storage customers. And they DO NOT want to take any responsibility for their actions.

Patrick got me setup good!

Patrick always helps me out

Ray!!! Best guy in town!

I have had a Storage Unit for about 6 Year's now! Mr Ray Ray is very Friendly & Knowledgeable Man. I go see him every month to pay my bill. My storage unit is at North Leg but I come to this Public Storage to pay my bill because of Mr Ray! He asked how You are doing & he gives the Best Customer Service!!! If You need anything Just ask Mr Ray!!! He goes Above& Beyond to Help You!!! Great Job Mr Ray!!!

Ray was a very nice and helpful employee! Highly recommend this facility, and Ray in particular.

Ray was a great help to me while I was cleaning out my mother's unit. Very nice, professional, and accommodating. Thank you, Ray!

Very Helpful!

Great job Ray was very professional AAA++

The storage company I was with prior to Public Storage was HORRIBLE!! It is such a breath of fresh air to speak to anyone at Public Storage. I have had frequent conversations with Ray he actually helped me setup when I first moved in and he has been so pleasant to work with since the end of last year. He has such a great tone and it’s almost as if I’m talking to a family member anytime I speak with him. He is very thorough and he always makes sure to call me back when needed. I highly recommend renting with this specific Public Storage just because of Ray’s awesome customer service.

Patrick

Mr Ray is a very sweet person. Very professional and helpful. He is a good example of good customer service. TCS total customer service

Nice people

Excellent worker !!!( Mr.Julius

Highly recommend this place, the manager Ray goes out of the way to help the customer. You’ll always find him in the office ready to help and solve any issue

Never really needed a storage building or unit before but after talking to Mr Ray Ray I chose public storage he's a wonderful man thank you for everything Mr Ray

Ray is friendly and customer service is excellent.

Dope spot pass through ga for min and used a unit nice and cool people .

Nice storage unit and friendly staff . Will rent again 👌🏾🤞🏾

Don’t go to them, if I could give them a 0 I would. I’ve had a storage unit here for almost 6 months, a few days ago basically all of stuff got stolen. The property workers acted nonchalant. The property worker stated “have you been to your unit the past two day because your lock is missing but I checked the system and saw that you haven’t accessed the gate recently.” Then proceeded to say “well I’m going to put a temporary lock on it until you get here.” Which is suspicious because you’re not even supposed to mess with the scene when a police report is being made. I asked if there are cameras. The property workers said that it is only cameras at the gate and office. The workers stated that they check each unit twice a day but how when basically all of my stuff got stolen. I asked if any other units were missing locks. The worker said “two other units but they had small locks as well like yours but I see that whoever did not mess with the larger locks.” But as soon as you walk up the stairs the unit right in front had a tiny lock that was smaller than the one I had. And another thing how did the work know specifically who had what types of locks.

Ray was very helpful and kind person.

Worst Service EVER!!!! NEVER AGAIN

Ray is extremely excellent and caring and his job performance. He goes the extra mile to ensure that his customers are satisfied. He is aware of security and performs his security checks on a regular basis.

Ray storage manager was very helpful and understanding. Friendly and very helpful.

Brandon and Dasia were friendly and took their job serious making sure that all our belongings were unloaded properly

Fast and helpful

Highly recommended! Ray is very friendly and attentive to his customers.

Highly recommended location. Mr. Ray really takes good care of his customers.

When I called in everything was just what it said to be once I got there which is rare or hard to find customer service was very professional and at the same time made me feel like things were going to be safe there. Thank you for your service

Very friendly and made me feel safe to store my vehicle over there. 5 star service

Ray, the manager of this location, provided great service.

Very excellent customer service friendly made you feel welcome

The move in process is a breeze I love the app allows me to open the gate and make payments. Ray was awesome always offering tips and checking up on my move. 5 star service in my book.

Great location.. Ray is great to work with and very helpful

Edna was great !

Great experience at this location. Mr.Ray was very helpful and gave great customer service I appreciate all he did for me. Thanks Public Storage!

Ray is always extremely kind and helpful when I am at the storage unit. Great customer service ..Thank you! Prices are always randomly increasing for no reason though.

Ray Is So Helpful In Every Way!!!

Ray was extremely helpful and I did not have any issues while renting space. Would recommend this storage site.

Mr. Ray is great. He is always available when ever we need help.

Ray is super professional and always friendly, Was able to recommend the proper storage sizes for our needs and gave us the best deal possible. We highly recommend this storage facility we have a few units here. The staff is always ready to help us. The units are behind a security gate and we get personalized codes so they know at all times who is entering and leaving. Very reasonable prices and the customer service is top notch!

I love Public Storage simply because of Ray's awesome customer service. Ray is knowledgable and respectful, always ready to be of assistance whenever he is needed. All Public Storages need a guy like Ray working for them.

My unit was broken into and my life savings along with almost everything I owned was stolen. No cameras or security. Talked with 3 other customers while i was here the last time, and all 3 said their units were also broken into. Police took the report and confirmed this happens hundreds of times per year in this area. There's absolutely no way the overall review rating here is as high as it is, they must be removing the negative reviews somehow. DON'T STORE YOUR BELONGINGS HERE

I’d just like to take this opportunity to thank the manager Ray for his professionalism he has shown me in my dealings with him for the past 20 years. He is a real asset to Public Storage management staff. I hope Public Storage realizes they have a valuable employee. Thanks Ray

Mr Ray made my experience so easy! Thanks so much

Hey Ray, thank you for amazing customer service. Overall great experience and smooth transaction.

Very convient

Greta experience here with Ray helping us to fit a very large item into a small space. We figured it out and he was on point at the ready with a tape measure that we had forgotten to bring. We were able to rent right away same day. Thank you for the great customer service!

Ray aka “Ray ray” was awesome. Great job with the process from start to finish. He made it so easy. This is an honest place with great units built like they used to be! Best place in town by far after many comparisons. Satisfied customers.

Great Customers Service, Friendly and Respectful. Great Prices!! Thanks Ms.Neikima!

Ray is amazing. One of the best people in the area to deal with. Super helpful.

Mr. Ray was a great showing us the different unit sizes. Thanks alot

Great experience reserving my space today, I like that they have an office onsite that’s staffed 7 days a week. Ray delivered top notch customer service, I’m glad I chose this place.

Edna was very sweet, thorough, and helpful. Made the process smooth and easy! The property manager was also really nice and caring.

Tajiks was very professional and careful!

Stored my belongings here for 6 months and I can honestly say I never worried about my things. Friendly employees and always helpful

Many storages with good location in Augusta aceptable price just the bad point threre werent Spice 5 'x5". Good atention

I received the utmost respect at public Storage and was treated very well while renting my united,thank You!

Ray and Patrick were great!

Ray was just extremely helpful! Customer service was amazing! Very professional

Ty was super helpful and solved my problem quickly

A strong "10" for being a very clean Public Storage with a very hard-working customer-focused manager, Ray! Ray always asks what he can help us with. Ray truly makes you feel like a valued customer. Also, the location is great--it is right near 520/Bobby Jones Expressway, very convenient.

Neikima was a great help fast and friendly highly recommend

Neikima was great at assisting me today. Very friendly and informative.

This Public Storage is well kept and safe. Ray has been a great help with getting set up and moved in.

Public Storage on Crescent drive is super easy to get to and well maintained. Ray, the property manager, is attentive, friendly and knowledgeable. Thanks Ray

When I was in the process of searching for a storage space, it was imperative to me that I found a place that not only catered to my storage needs, but that made their customers their top priority. I came to public storage to inquire about a space after hearing good things about the staff and the location. Overall, the property manager Neikima was very polite and professional, and she explained everything very well. She was great, and I would definitely use their services I’m the future , and spread the word to my friends that have recently moved in the area!

I Went To Public Storage On Yesterday And TY helped Me get things under control ! He was so helpful and had great customer service skills.. He explained things so well and tried helping em the best he could to get my problem resolved.

Best experience I could’ve asked for, Ray helped me out very quickly and got me the best deal on a storage room out there. Much appreciated!

Ray was wonderful. He found us the best deal and answered all our questions! Thank you Ray!

Ray was very polite & helpful.

I called to inquire about my increase on a 5x5 sent today In email. It was astonishing how much of the increase. I called and spoke with Tyrone & Lori about it. He was very professional and explained to me. I get the increase but my concern of a $13 jump increase. Tyrone was very considerate and listened to my concern and provided option of seeing what can be done at least for a short period. Well he was able to get approval to extend my current fee for a few months giving me time to decide if I would keep the unit once the new fee calculation kicks in again. I am very pleased that he took the time to offer an option(didn’t have to). Great experience , clean and they are always checking the units. I would recommend this facility to anyone. Thank you Tyrone & Lori

Tyrone Fast and friendly service