Public Storage Self-Storage Units at 13655 SW 42nd St, Miami, FL

Most amazing customer service! Alex the manager was more than amicable, respectfully, nice and as an extra he is even funny. I wish everyone would work like that!

Do not rent from any Public Storage. Four months into storage rental and they are increasing the rate by 30%. They send you a notification just a couple of days from the end of the month. Don't be fooled by any introductory offers.

Have been paying for my vehicle to be parked here, come back to pick it up, It's been hit and scratched, Need a report from them, They will absolutely do nothing about it, They will just tell you they can't prove it happened here because they don't feel like going back through footage to see how it happened, absolutely ridiculous place Do not rent from them

I rented a few parking space from Public Storage for a few months, but I had to move out early due to unforeseen circumstances. Despite leaving the parking space before the end of the rental period, Public Storage still charged me for an entire next month's rent. When I reached out to customer service to dispute the charge, I was met with unhelpful and dismissive responses. They claimed that the rental agreement stated that I would be charged for a full month because I moved out right before the billing was set to drop and charge my card, I had no recollection of ever seeing this in the contract. It felt like they were intentionally trying to take advantage of me and charge me for a service I didn't receive. When I disputed the charge with my bank, they sent my account to collections. This experience has left me with a negative impression of Public Storage, and I would caution others to be wary of their billing and customer service practices.

Everything was great. Sandro helps us really good explain all really easy for understanding. Great experience

They make threats to your property and make extra charges for you because of their own mistakes. Keep paper receipts and emails receipts not just one or the other because they will use that against you. Additionally, not all a/c units have a/c even if it is promised on your lease.

Nicholas was excellent. Great Customer Service, very professional, friendly and he really knows his job. He demonstrated interest and explained all details of transaction. He does every thing on the place by himself and is always very positive and willing to help.

buenos precios

The manager is Nicholas and he is always very helpful and runs the entire place by himself and does an excellent job!

Maravillosa atención,los chicos que trabajan allí son super atentos y carismáticos

Nicholas was great !!!!! He was so fast and very clear with everything, recommend 100%

Nick, greeted us as soon as we walked in and was very knowledgeable about the facility and it’s options, I recommend this public storage location to anyone.

Nick was very knowledgeable and helpful.

Muy buena atención al cliente y muy buena experiencia de parte de Nicholas complacido con el servicio

Nicholas was awesome at helping me get set up! I appreciate the attention to service

Me encanta trabajan dos jóvenes que no me acuerdo de sus nombres muy educados cuando yo llegaba me decían buenos días Sra juana muy lindos les doy mis bendiciones y le doy un 100

Me and my dad are giving it a 5 star recommendation. Nick helped us out with the best customer service ever and was so polite and came outside to do show us where the parking was and was a good guy.

Who has the time to review? Who has the time to write about exceptional service at such a nondescript place like a Storage Facility? I’ve made time. Nick at Public Storage is such a genuinely nice guy and makes the process very, very easy. Nothing is left to chance, all items are explained and understood, multi tasking and still helping, very, very thorough and just making the experience really great. I wish I would have used this facility earlier. Thanks Nick!

We moved our stuff from a competitor nearby. Pricing and cleanliness of the facility is much better here. We appreciated Nickolas who was very patient and helpful helping us decide the size we needed. In the end, we ended up getting the larger size because pricing was more reasonable than the competitor that we were moving from. Plus, I felt like climate control felt way cooler than our previous "climate contolled" facility. Nick was very helpful on the phone and in person as we dealt with trying to figure out our storage needs. He was exceptionally professional and nice! Definitely recommend this location. 👌

Excelente atención , limpieza , costumer servi, buenos precios y tienen todo lo que se necesita para guardar y proteger las propiedades que guardamos hay a mi en especial.me atención un muchacho llamado Robert que a pesar de haberme dicho que llevaba pocos días trabajando hay fue una excelente atención, cortesía

What’s the cost for parking an RV?

Daniel lamazares : Great customer service, nice guys. 💯 recommend

Nicholas fue muy amable en mostrarme las opciones disponibles, indicarme los detalles de los términos y finiquitar el trámite de forma rápida y fácil. Muchas gracias Nick!!

Super fast and super easy to rent the storage space. Clean facility and the manager Nick who helped was very knowledgeable

Great customer!! gran servicio y amabilidad en todo momento del manager Nicholas Rebollar Servicio al 100% recomiendo este Public storage.

Nicholas, he treated me very well and solved the doubts that I had very kindly

Place is a clean and helpful enviroment Matthew is a very good worker, Very professional and patient since i had a lot of questions about the garage.

Amazing place to go to. Matthew especially stood out cause he likes to communicate and make sure everything goes smoothly to all the customers

Amazing service from this public storage, Place is all clean and in the kendall area probably the best place to go to. Matthew was very nice and knows how to take questions. lot of props to him!

Thank you Millie for guiding us through the process. You were a great help

These is the best public storage place millie was so helpful with all the details for my rental and the place was super clean.

Millie ha been fantastic, great knowledge!!!

GUADALUPE es un excepcional trabajadora, me encantó su atención.

Excelente servicio de Guadalupe, muy agradable, muy limpio el lugar y dispuesta a explicar y ayudar.

Mily is super professional and has great customer service! Answered all of my questions and assisted me well. Muy profesional y muy bien el servicio de cliente. Gracias!

I was assisted by Mily and I’m super impressed with her professionalism and kindness. Absolutely left satisfied with all of my questions answered thanks to her!

Muy buen storage, limpio, buena seguridad. Sobre todo la buena, cordial y Excelente atención de Millie.

Las mejores, muy profesionales Guadalupe y Mily. Muy bueno servicio. Gracias

I contacted Guadalupe this morning and she was awesome! Excellent customer service and she was able to assist me with my request. Thank you si much!

Clean units with easy access. No complaints about the facility itself, and management seems eager to listen if you have any issues you'd like to discuss.

La señora guadalupe es muy agradable y profesional con su trabajo 👍👍👍👍👍☝☝☝☝☝

A very nice lady, Guadalupe, helped me thru the process. It is my first time doing this, so I was a little lost at first. Very nice experience

la señora Guadalupe es muy Profesional con su trabajo y una Bella persona

Wonderfull customer service from Guadalupe Melo.

Went to store due toa billing problem (my credit card was hacked). Guadalupe was very helpful and took her time until the issue was solved. The store and storage area are spotless and the staff is great.

Guadalupe and Millie were great. Excellent customer service, very inviting, helpful and easy to work with. Thanks again!

Millie y Guadalupe lo mejor de lo mejor excelente servicio y atención muy contento!!!! Highly recommend…..!!!!!

Good

Quiero agradecer a la Sra. Maribel por su atención, servicio, amabilidad y profesionalismo.

Quiero felicitarlos por la nueva trabajadora Maribel una persona espectacular que no solo te ayuda con tus dudas sino q tambien cuida a los clientes.

This has to be one of the best Public Storage locations there is in the Kendall area! Not only is the facility extremely clean, but they also have a great staff!! The manager Guadalupe is exceptional!!! She really goes the extra mile for us customers. She is extremely helpful and professional. I highly recommend this location.

This location is immaculately clean. The staff is very professional. But most of all, I would like to recognize the manager Mrs. Guadalupe Meló she is absolutely phenomenal! I think she must have a photographic memory. She really knows her business.

Our family & I are SUPER Grateful and Blessed to have met Guadalupe, she has helped us so much every time we are in need of anything, she has made our move into storage easier. Guadalupe is a very caring, friendly and always goes above and beyond. We are truly very thankful for her and her staff. We highly recommend her location, it is superb. The cleanest and most professional Public Storage. 😇

Buena atención los recomiendo

Guadalupe and Lourdes were amazing Very profesional and great customer service Thanks!!

Excelente and profesional Service. Fast and Cortez! I will recomend

Guadalupe y Milli adorables personas

Muy buen atención

Quiero agradecer a nombre del Restaurant MONTECATINI y en el mío propio a la Sra Guadalupe por sus atenciones y facilidades de trabajo que nos presta, es muy preocupada y vigilante con sus obligaciones, siempre con muy buen carácter y dispuesta a atendernos en todo momento que hemos necesitado de sus servicios brindándonos facilidades de trabajo en cada ocasión. En este momento nos a ayudado mucho en poder utilizar la App Storage. Siempre a la orden en su puesto de trabajo para todos los clientes. Gracias Guadalupe.

I am very pleased with the service and the cleanliness at this location. The staff is excellent especially Guadalupe who is very eager to assist and goes above and beyond to make sure I always have a great experience moving things around in a safe and efficient way. Highly recommend this location to anyone looking for a temporary storage.

Espectacular atención por Guadalupe mejor persona no busqué Esa es la única

Guadalupe has provided us with a wonderful service, very good communication and kindness in her work.

Great location, clean and customer service by Guadalupe amazing

Great customer service by Guadalupe.

I have been a loyal client renting space for over 6 years: Guadalupe the at the front desk has been a blessing! She will go far and above to make sure any questions or problems that arise are taken care of quickly. Her eagerness to help is extremely appreciated especially when you live out of state. .. Thank you Guadalupe!!

Excellent service and personal attention. Guadalupe was super nice and so caring, she keep us in her mind as soon as a parking area became available she call us right away. Guadalupe provided excellent service and guide us to the entire process. she is a very friendly and a very caring person.

Muy buena atención, todo muy bien

Great customer service, great location and very friendly team, Guadalupe its a excellent staff, Recomended to anyone.

Guadalupe a super efficient and attentive person, thanks for everything

Me Alejandro Rodriguez has an outstanding customer service, very knowledgeable with the services provided by the company, he has a wide knowledge if all facilities providing an customer satisfaction

I just drove by a excellent customer service

Al llegar aquí con el ánimo destruido después de buscar un espacio libre en otros lugares, me encontré con una señora muy, pero muy amable. Su nombre es Guadalupe. Gracias a ella pude encontrar un espacio para mis pertenencias. Les recomiendo a los que estén buscando un storage que no dejen de venir a este lugar porque van a ser bien atendidos.

La atención de la señora Guadalupe , muy profesional y muy amable , cubrió todas mis expectativas . Su trabajo excelente .

Maravillosa atención servicio de primera en sus instalaciones están muy limpias y ordenadas sobretodo la señora Guadalupe que es tan atenta y servicial

Guadalupe super persona the best manager

Guadalupes las atenciones maravillosas

Guadalupe exelente persona, muy trabajasora y muy atenta

Excelente lugar se los recomiendo y principalmente la atención al cliente especialmente de Guadalupe y Yosvani .👍

awsome place to keep stuff pricey though

The place is clean and in excellent conditions. The customer service and management are always very helpful. Thank you.

Both Mr.David Harding & the Manager Cathie Johnson very professionals at what they do the space I rented was clean and they trained me on how to open the gate with my phone I will recommend this public storage to all my Family members and Friends

Our first time renting a storage and they made a lot of effort to make everything seem very easy for us. If you go this location ask for Guadalupe. She was wonderful!

We keep our boat here along with about 6-7 other boaters. Multiple boats were broken into and the office claims there is no video evidence to provide. I thought the grounds were under 24 hour surveillance? Our boat isn’t even in a dark spot. It’s located in the center of the property under direct spotlight. When the Police Marine task force arrived they told us this happens at this facility all the time and management has refused to do anything about it. Do not store your things here unless you want to have them stolen without a trace. The gate pin is shareable and anyone with it can enter regardless of identification or car sticker verification.

The property manager at this location, name: Guadalupe is what I would consider a complete professional. She is focused on excellent customer service as well as staying on top of all the business details that make this property a secure and well maintained storage location. We have been at this location for several years now and have always received 5 star service.

Guadalupe es una gran persona y en especial muy atenta para mi una gran persona q goza de toda mi admiracion

Excellent customer service from Guadalupe.

Me fue muy bien la señora Guadalupe es muy amable eficiente y profesional en su trabajo. Tanto yo con mi señora estamos muy satisfechos

Wonderful customer service received from Guadalupe in the front desk. She was able to answer all my questions and help with the transfer to a bigger unit. Very happy to have chosen this location.

Guadalupe muy buena trabajadora

Guadalupe nos atiende muy bien

Excelente trato. Guadaluoe muy profesional.

Buena atención

Excellent customer service

Muy contenta por la ayuda q me dieron Robert y Guadalupe excelente Bendiciones

Guadalupe es una exelente administradora y muy atenta cuando la necesitamos.

Excelente atencion y muy profesional en especial el de la Señora Guadalupe

Robert was great and went above and beyond to help accommodate my storage needs

Robert, the associate who attended me was extremely polite, helpful, and knowledgeable. I’m happy and willing to leave great feedback. Thanks again to the staff!

Thank you Steven and Robert for the help your the best was able to get home my car wouldnt start and this two guys helped me out with a jump and got me home

Great service, Guadalupe is great, clean facility

The best thing this storage has is Guadalupe. Excellent customer service, always willing to help, and always has a smile on her face.

Roberto me atendió muy bien es excelente. el trato de todos sus trabajadores.gracias

Robert and Guadalupe dan un servicio excelente. Recomendaría este Storage Public de esta localidad.

Very friendly staff, Robert helped me out today and was very professional thank you so much .

Guadalupe and Robert are the best, not only taking care of the clients, but also suggesting practical solutions. Location is very clear, .clean and the units are in a logical order from the elevator. Excellent storage.

I would recommend this location to everybody who needs a storage. Guadalupe was really helpful and courteous! Awesome attention as well!

The best storage in Kendall!! Guadalupe is super nice and professional

Guadalupe is the best. She is very informed on your product and helpful in understanding my needs. Guadalupe is an excellent employee. Jose Diaz

Excelente atencion! Todo muy lindo y organizado

Customer service was great

Guadalupe was very helpful and helped us find our storage unit. There was a problem with finding the reservation and she took the time to help us though it. Thank you!

The staff here is AMAZING all of them but Guadalupe is just god sent. She is always helpful, smiling and a pleasure to speak with!!

This storage facility is the best. They have the best customer service and always helpful. The place was very clean and no creepy crawlers. Highly recommend it.

I’m extremely satisfied with my experience with public storage Guadalupe has been super helpful and knowledgeable. She makes the overall experience better ,she’s always willing to help.

Guadalupe is great to work with she’s always willing to help and answer any concerns I might have.

The whole experience of renting a storage and getting the unit was fast and pleasant. Guadalupe helped us and she was so friendly, and made the whole experience so wonderful. I highly recommend this storage location.

Magnificent service, very clean, wonderful staff! Guadalupe is just the best!!!

A storage needs to be safe on the contrary for this storage safety is not the word! Be aware if you leave RV’s/Boats etc because they will get stolen and you will not find out! The police even states it happens very often! Would mot want this to happen to others be aware!

If there would be 0 starts I would leave 0 stars, this location is the worst location ever we pay over $250 monthly to keep our boat parked and safe only to go find out today that the place was broken in to and all the electronics from my brand new 2020 boat were stolen since couple days ago. Never did they notify us of what happened and all they do we you go to front desk is tell you Sorry we are not liable. found out from the police that this place has been robed before specifically boats and RVS they don't let you know this, because if they would have I would have not parked my boat in the location. SO IF YOU HAVE A BOAT RV DO NOT UNDER NO CIRCUMSTANCE PARK IT THERE THEY WILL ROB YOU AND THESE PEOLE DONT CARE TODAY THEY COST ME AN ESTIMATE OF $6000.00 TO 10 K AND THE I DFONT EVEN KNOW IF THE INSURANCE WOULD COVER BECAUSE THESE PEPLE DID NOT EVEN HAVE THE DECENSY TO CALL AND INFORM US WHEN THIS HAPPENED. LIARS, HIPOCRITS THATS WHAT THEY ARE SO IF YOU DONT WANT YOURT VALUABLES TO BE STOLLEN DO NOT PARK HERE DONT ALLOW THEM TO DO TO YOU WHAT THEY DID TO US.

In this place there is not security got my electronics stolen from my boat and is not the only one that heard of, lack of cameras and security staff. Police are there almost every week !!!

This is the worst place you can storage a boat, they stole alm the electronic and the staff did not even gave us a call about the happening and the camaras where not even working

Señores no lleven sus botes a este lugar de storage ahi entran y se roban las cosas y los dueños tan descarado lo único que te dicen es lo siento y para colmo borran los review que uno deja

IF YOU WANT YOUR BOTE STOLLEN LEAVE IT THERE YOUR ELECTRONICS WILL DISAPEAR IN A MATTER OF DAYS AND YOU WILL NEVER BE NOTIFIED UNLESS BY CHANCE YOU GO THERE AND FIND OUT AND THEIR ONLY RESPONSE IS WE ARE NOT LIABLE. BUT NOT RESPONSIBLE EITHER YOU PAY THEM 250 DOLLARS A MIONTH AND THEY DONT EVEN NOTIFY YOU IN CASE OF A THEFT. AND THEY ERASE THE NEGATIVE REVIEWS SO THAT YOU WONT FIND OUT THAT THESE PLACE IS THE HOT SPOT FOR BOAT PARTS THE POLICE IS THERE EVERY OTHER DAY WITH A THEFT REPORT AND THEY DONT SAY ANYTHING. THEY COST ME 10K AND NOT ONLY ME THERE WERE OTHER BOATS THAT SAME THING HAPPENED TO THEM. DISGRACEFUL

This was, by far, the vest storage unit I have ever used and I have had to use quite a few. Access was easy and the place was always clean and well maintained. I must say that the staff was what really made it a great place to store my items. Guadalupe is AMAZING and always tries her best to take great care of everyone. Alejandro was also a big help on several occasions. I would definitely store my items here again if/when needed. Thank you all!

Great experience, Guadalupe was very nice and helpful. All our questions were are answered in a friendly manner.

very friendly place the staff is great and very helpful Guadalupe was awesome in helping me with all the questions I had

First impressions are invaluable and the welcoming staff, specially the manager, Guadalupe, attention to details made the decision easy. The place is spotless and feels safe.

Una atencion que sobrepasa la excelencia. Raro en estos tiempos encontrar personas con tan clara integridad al frente de una empresa. La señora Guadalupe es una muestra clara de responsabilidad y humanidad.

Maravillosa atención. Guadalupe tiene un exelente servicio, muy educada y siempre pendiente de mis necesidades como cliente. Me brindo mucha información sobre los otros storages donde llevaré mis cosas.

Clean place and nice and helpful staff

Excellent customer service! Location is clean and comfortable! I’ve been in another storages and this is the best so far. Highly recommended.

BUENA ATENCION Y AMABILIDAD POR LUIS Y GUADALUPE, TRABAJADORES EXCEPCIONALES.

Excelent customer servíce provided By Luis and Guadalupe. I highly recomend it

Great customer service!!!

Wonderful customer service. Storage facility clean and staff very friendly ‘

I had my unit for 6 months and just upgraded to a bigger one. Very professional and great service. Took maybe 5-7 minutes. Highly recommended. Thank you Luis and Guadalupe for your help.

Excelente atención muy cordiales y amables, Guadalupe y Luis. Para mi esta en muy buena ublcación, todo muy limpio y ordenado, el espacio que adquiri esta perfecto definitivamente.

Great cusromer service by Guadalupe. Clean property. East access.

Exelete servicio! !!! Guadaupe. Muy servicial

Hoy finaliza la stadia de este bonito y limpio y con el personal amable y cumplido con las normas establecidas.En cuanto necesite volveré con mucho gusto ... Gracias

Excellent service

Very happy with the treatment received. Luis was very knowledgeable regarding the best way to protect my goods. Excellent customer service

Great customer service and very clean environment. Guadalupe has always gone out of her way to provide outstanding support and service.

Excellent customer service highly recommended

The staff was very friendly and attentive. They offered me the best price and unit for my storage needs. I was fortunate enough to even obtain a unit right next to the elevator! Overall, the experience with them has been a most delightful and positive one.

Luis provided great customers service. Even provide water for the walk to show unit. In and out like 5mins. Thank you

10/10 would recommend no complaints just plain great service.

Excellent attending, Guadalupe is the best

Luis helped us tremendously, very attentive and friendly. Incredible location and service.

Great customer service, Guadalupe is always helpful and welcoming.

Always very friendly and helpful

Could not give zero stars. Very expressive, even for a long term storage unit

Public storage super recomendado. La persona que me ayudo en todo momento a buscar lo que me convenia fue Guadalupe, super recomendada!! 10 estrellas para ella.

Muy buena atención de Guadalupe, volveré siempre, muy bien cuidado el edificio

Los empleados son muy atentos y agradables

Public storage super recomendado. La persona que me ayudo en todo momento a buscar lo que me convenia fue Guadalupe, super recomendada!! 10 estrellas para ella.

Very nice person in the way that answered all my questions Very glad that she is here ( Guadalupe)

Excellent customer service and friendly staff Michael and Guadalupe

Great place, clean and 10 stars customer service.

Not a secure place to store your trailer

I really enjoyed this location for our storage. Guadalupe and Laz helped us a lot. They are great 👍 !!! 10 stars !!!!!

Fantástico service

Really helpful people helping with your needs, I recommend this place to everyone that needs one storage

El personal super Miguel

El servicio fue muy bueno, excelente, la señora Guadalupe nos dio servicio 5 stars, dispuesta a ayudar al cliente en todo momento con una sonrisa y muy buen caracter.

Súper atención perfecta Guadalupe muy profesional

Great customer service which is so hard to find now a days. See Ruth or Guadalupe they were Great and so Helpful. Very clean location with friendly service!

Excellent service received from Guadalupe. She was great, friendly, understanding and took her time to show me different options that met my needs. Highly recommend her! Place is clean and neat.

Reserved a storage online. The process was pretty quick and easy. Guadalupe helped me out and she was great.

Ruth provided an excellent customer service. Great asset for the company. If you need a storage do not hesitate to ask for her. You will not be disappointed.

Looked them up online...reserved a 10x10 no obligation or CC info. Received a call voicemail from the facility manager...visited the location, viewed the spot, filled out forms and was done on site in 30 minutes. Excellent attentive service from Manager Guadalupe. I’d recommend them at this site without reservation!

what is the price ???/

What a great experience!! They have excellent customer service, the manager Guadalupe was extremely helpful. It was a real pleasure working with them!!!

I'm so impressed with the wonderful customer service offered by Guadalupe and Ruth when looking for a storage facility. They are both extremely helpful and professional. I would recommend this facility.

Great customer service provided. Ms. Guadalupe was very informative and courteous. Process was fast and easy.

Me gusta el trato y el servicio

Ruth es encantadora .. una excelente atención . Ahorre dinero.. gracias

While watching hurricane Dorian's news updates on TV, I decided that my Corvette needed to be protected. I spoke to Guadalupe and she was super friendly and helpful. I have never used a storage facility and was super surprised on how clean and organized the property is. I would most definitely use this facility for all my storage needs.

Guadalupe, the manager, was the most attentive and helpful person anyone could possibly want! The storage unit was convenient to access, very clean, and up to standards! I would highly recommend this storage facility, and Guadalupe, to anyone in need of storage services!

Ecellent service from Guadalupe. Clean bathroom. Clean everything.

The staff is very friendly and helpful!!! I rented an unit with Ruth a few days ago and she was amazing! Would definitely rent from this location again!

Ruth excelente costomer servicio recomiendo este lugar en todo momento

“Great costumer service very clean”

Great service from Guadalupe!

Thanks very much to Guadalupe for an amazing service. Great location, super clean and organize.

Very helpfull and orgized

La atención es maravillosa y muy cordial. Gracias por su excelente ayuda Rut y Michel fueron fenomenales

Tienen disponibilidad necesito rentar un espacio

Such wonderful staff here! I was helped by Ruth and she was very helpful and cheerful. The location is clean and kept well. Definitely recommend!

No regrets to have switched my belongings To this storage place. Great facility , easy access. Awesome team to greet you in the name of Michael and Ruth under the exceptional leadership of Guadalupe. They Relentlessly attend to your needs.Amazing service. Feeling at home.

Very clean facility with a very friendly staff which made my move in process a breeze. Recommend this storage place 10/10!!!!

Ruth! Great customer service!! Thank you!

Very attentive customer service , extremely clean and best thing about the place it is open until 9 pm! Definitely coming back !

Great facilty, also customer service from Guadalupe is a 10+, very clean, I recomended!!!!

Excelente servicio, primera vez que uso este servicio y Guadalupe y Ruth nos explicaron cada detalle a mi madre y a mi. Recomendadisimo 100%👍

Ruth and Guadalupe were great! Exceptional customer service. Friendly environment, clean and secure location.

Great service. Easy to set up, even on a Sunday. Ruth was really helpful and attentive. She knew exactly what I needed and helped me out. I would recommend this place.

Was great customer service with Ruth, she's excellent, very helpful. Thank you for your help Ruth!

I rented a storage unit at this location yesterday and was helped out by Ruth. She was great. Very attentive and helped me out to the max. If your looking for a storage unit and want good customer service, Ruth can help you. Thank you Ruth.

Amazing people, very clean, storage units have come back twice and now going to rent another one. Guadalupe and Ruth very helpful and very happy and energetic. Best customer service ever. Recommend it if I can give 10 star I would. Love this place❤️

I need to know the prices

AMAZING PEOPLE. Super helpful and nice, even called other places to get us the best deals. Thank you!!

Excellent place. Amazing customer service. The staff is super friendly and helpful. Thank you Guadalupe and Ruth! I give you 10 starts. I highly recommend this location.

Excelente servicio se parte de Guadalupe, todo fue rápido y con muy buena disposición de ayudarnos.

Muy buen lugar ...muy buena atencion por parte de sus empleados llamados Guadalupe y Manuel ...muy atentos y gentiles ...lo recomiendo mucho ....

Amazing location! The staff is incredibly nice and helpful, especially Ruth. She is the best! She helped us find a great deal on our storage. The facility is super clean and secure. Our unit is climate controlled and super spacious. I highly recommend this location!

Excelente atención Guadalupe muy cariñosa y atenta

Guadalupe was very helpful and attentive. A true sales representative

Helpful staff, very concious in helping me find a parking space for my boat would recomend to anyone.

El servicio fue de maravilla un excelente trabajo

Guadalupe is The best seller.

Great Service from Juan and Ruth!!

Excellent costumer service from Ruth I love her she tried to help me and find a perfect space for my necessities. Clean and neat location

Fantastic experience! Service was amazing! Definitely coming back!

ESPECTACULAR EL LUGAR.LA SRA GUADALUPE,SUPER SERVICIAL.GRACIAS POR SU BUEN TRATO.

Gracias por excelente servicio,me siento muy complacida de terneronas mis pertenencias aquí y contar con un excelente servio gracias Ruth

Excellent service! and most important super secure and safe! I highly recommended! Ruth you are the best!

Fantastic!! Guadalupe is great !!

Amazing service, love this guys!!! They make moving day fabulous 💪💕💕💕

Muy buen servicio, Todo muy limpio, personal atento y cordial. Lo recomiendo.

Great service!!! Thank You Guadalupe!!!! I have been with them for more than 2 years and just have to say Amazing experience!!

I was assist by Guadalupe and Ruth , They were both very helpful in helping me find the perfect unit for my needs. Thank you both for making it easy and for your professionalism.

This storage place is by far the cleanest with a very friendly atmosphere. We were very satisfied with the rental procedures and assistance that was given thru out the entire process. We would definitely recommend this location and use again in the future, if needed. Thank you Guadalupe and staff .

Thanks to Ruth for such great customer service!

Guadalupe es muy especial y trabaja con dios mismo.

Guadalupe was extremely helpful and got me exacted what I needed and with ease. A+++!

Esta nota es para darle las gracias a public storage por tener dentro de staf de trabajo a una persona tan amable, atenta y profesional como la Guadalupes Melo, alguien que cualquiera otra compañía quisiera tener como su representante... Mucha Gracias !

What a great experience, so easy and such a professional staff! This is very rare for a storage facility. Very happy

Although the physical facility is clean and overall kept in good condition and the staff is courteous and helpful, their sudden price hike is excessive and seems deliberate and calculated! I signed up in September using an online special of $1 for the first month and at a monthly rate of $145. Four months into the contract my monthly rent was increased to $165! A $22/month increase for no extra services. This is totally outrageous as it does not correspond to the cost of living increase for 2019; is is over 10x that! It seems to me I am paying dearly for that first month deal. In any other industry this would be unlawful. This is absolutely unconscionable!!!!

Guadalupe me atendió de manera excelente,

Ruth and Guadalupe are super nice. Very good customer service, friendly and courteous.

Employees are so attentive! The business they're running is extremely organized, professional, and clean. They were ready to help me as soon as I stepped in for my appointment. Monica worked with me so I could find the unit perfect for my needs. She was so helpful and knowledgable, it was the best customer service experience I've had in a while. And the price can't be beat! Thanks Monica and Public Storage :)

Ruth was amazing. She went above and beyond to help me. Highly recommended.

Monica and Ruth are very nice and informational. A+ Customer Service!

Ok so they asked for a review AND I don’t usually do reviews for storage centers BUT I genuinely felt like they do go above and beyond for their customers. From the moment I walked in I was greeted by Ruth, she was cheerful and energetic. She seems like someone who really likes her job! She walked me through the entire process and explained everything in detail. I am happy I chose this place because her and Guadalupe made me feel extremely comfortable! I will recommend them to all my family and friends :)

As we arrived to our appointment at public storage we were approached by Ruth. Ruth welcomed us in and help us with choosing the right storage unit for our needs. Ruth did an amazing job and was extremely courteous and made our transaction easy. We are very pleased with her professionalism. She has gained a loyal customer.

Very clean & very professional! Ruth helped me and she explained everything from beginning to end without a problem.

Guadalupe was very knowledgeable and helpful with finding me the right unit for my needs.

Excellent service! Ruth made the rental process a breeze. Very friendly and proffesional.

Great service. Very attentive and organized. I will highly recommend this storage to anyone that needs one.

Muchas gracias por su atención. Muy amable su trato hacia el cliente. Los recomiendo. Trato excelente!!!!

I had a great experience finding the public storage that was right for me and my family. Ask for Guadalupe, she’s the best.

Awesome service from the team to help me and my wife find the storage space we needed at the most economical price. And the facility is clean, air conditioned, and secure. Ask for Ruth. She did a great job for us.

Thank You Public Storage! I'm again pleased with your attention to detail. As a Police Officer, its important that valuables are as safe as they can possibly be at all times. I've stored my motorhome at public storage for several years at the same location, and recently found myself needing more room for my coach...problem is there is no space available! However, thanks to Guadalupe and Ruth at my location, They were able to re-assign me to a larger more comfortable space that had recently become available :) Thank you for watching out for me and keeping me very happy! I highly recommend Public Storage and refer them to all of my friends and family for their storage needs.

Came here looking for an outdoor storage and met Guadalupe and ruth. They helped me choose the proper storage unit for my needs. I was in and out in about 25 minutes thanks to these wonderful ladies. Look forward to using this public storage again

Guadalupe and Ruth are the best!!!!!! I will use this public storage every time I need storage.

Excellent service from ruth great customer service. She was very helpful.Very safe place

Serivio muy bueno todo limpio, buena atencio de Ruth y Guadalupe. Gracias muy recomendable

Guadalupe was excellent. She made the process an ease. I would not hesitate to rent here once again.

Very professional and friendly, Guadalupe was outstanding!

Excelente servicio, he rentado en el pasado, actualmente y definitivamente en un futuro, el equipo que atiende es excelente y la localizacion limpia, accesos amplios

Fast sign-up process, including a friendly staff & great service.

Excelente servicio! A mi me atendió Ruth me ayudó en todo y me explico detalladamente el proceso ,y salí con una sonrisa ese día ,gracias a ella

Great experience. Have been a customer for over 14 years. Guadalupe was very friendly and courteous. Thanks for always being so helpful.

Public storage on Bird Rd and 136 ave helped make my moving nightmare a much better experience. Guadalupe was so helpful throughout the process! Highly recommend this location!

Muy buena atención, quedé muy satifecha,gracias a la ayuda de Ruth,se lo recomiendo a todos

Customer service fabulous, very clean, great personnel.

Una de las mejores tiendas que tenemos aquí. Tiene buenos productos .Todo esta bien distribuido . Todo el personal tienen buen trato con los clientes .muy bien todo .

Great service Ruth and Guadalupe are so helpful. Storage units are always clean and very safe.

Great service from Miguel.

Excellent service !!!!!

I needed a large storage with AC and Guadalupe got me a better unit and with a better price. She explained me all the rules and schedule and off I went. 5 star service with great location.

Great customer service, very clean, representation of this company. !!!!!

Excellent customer service. Glad to be a custmore

Ruth was wonderful. Very informative and friendly. I recommend that you go and see her directly.

Great place to store your belongings!

Excelent customer service. Location is clean and spacious. Highly recommend it.

Was quickly greeted and welcomed when walking into the store. Very fast process

Excelente atención! Realmente agradecida con el servicio de Guadalupe.

Muchas gracias a Ruth por su atención y trato excelente. Muy complacidos.

DON'T USE THIS STORAGE!!! They are extremely unprofessional and tricky. The manager is called Catherine. They give you a promotion for a first month free and is all a lie. I started my month on the 11 and when I returned the keys for my unit she told me I had a $260 balance. They told me that they charge on the first day of every month doesn't matter when you started, so the only way you get 30 days is if you start on the first day of the month which they don't tell you at the beginning, they just try to sell you the unit. They told me that they were going to call me back to fix it and never did I called the every day for 3 weeks telling me that they were going to fix it and after the 3rd week the send me to collection. DO NOT GO WITH THEM. I know other people that had the same problem with them

Excellent customer service by Guadalupe!! A+

Great experience at this location. Ruth was amazing.

Great service and very clean!

Guadalupe is super nice. Showed us the place and helped us with our needs. I love coming to this storage place. Very clean. Awesome employees work there

Guadaluoe and Ruthare fantastic! Legendary customer service. Excellent I highly recommend

Great service by Ruth and Guadalupe 😊

Contento del servicio e imagen de este storage,amables y seguros

Good customer service. Staff very professional and willing to help with any concern. Happy customer. I will recommend talking to Ruth

Maria was very helpful with my move.

Estoy muy contento con la atención personalizada y rápida q tuve. Excelente

OMG I couldn't be happier to have rent the storage. Guadalupe and Ruth are so professional and friendly it's a pleasure to do business and this storage place. I would recommend this place with my eyes closed. Keep the good the job!!!!

Excellent service, extremely friendly staff; Ruth and Guadalupe

Ruth & Guadalupe were great! Very helpful & made us laugh!

Good service!

Guadalupe has excellent customer service skills. She is always very helpful and courteous.

Very efficient, good experience, will recommend, thks Guadalupe

Amazing staff, competent and helpful throughout the whole rental process!! Without a doubt I would recommend this facility to my friends and family.

Wonderful experience, the workers are the best specially Ruth. She was extremely helpful and attentive, very professional and cares for her clients. She was able to help us with everything. I strongly recommend this public storage location!

Awesome service. Really neat. Love the staff

Thanks Ruth! Excellent attention!

La mejor experiencia buena atencion y excelente calidad de productos pidan ser atendidos ruth y guadalupe

My experience in this Public Storage was very satisfying. The attention from Ruth was excellent. She explained everything with great details and she showed us various options. I'm very satisfied in choosing this storage for my usage personal.

A great attention from Ruth. She explained everything good. Was a very good experience. I definitely recommend this place

Excelente servicio, todo muy limpio y organizado, el customer service es magnífico, gracias Guadalupe y Claribel por su atención.

Where do I start? I want to give this location 20 stars. It’s not enough to express the gratitude I have for these two angels that were sent to me in my time of need named Ruth and Guadalupe. To begin, I just recently got through a nasty domestic violence relationship of eight years amongst everything else. I have three beautiful kids and I was only five months away from receiving my bachelors in nursing. My world fell apart. I lost everything. They kicked me out of nursing school due to personal issues and I was forced to move out with my kids because the system is very corrupted to say the least. I can safely say I’ve had the year from hell. With only one week left to move everything out of a four bedroom home by myself, I show at this location at approximately 6:05 which was past closing time. I see Ruth standing inside and she tells me she’s closed. I stayed in my car thinking of what to do next but to my surprise, she stands at the door and rushes me in to try to help me. Ruth is not only an exemplary employee but an amazing human being who goes above and beyond out of good faith. She never rushed me, made sure everything she advised was in my best interest and treated me with kindness which nowadays is extremely rare. She truly deserves the best things in life. Selfless individuals like Ruth and Guadalupe are so hard to find that when you do come across them in life, you have to show them the upmost respect and acknowledgement known to mankind and i mean that with all sincerity. Guadalupe called me numerous times to tell me I forgot the hand carts and helped me with my lock and between the three of us, we can laugh over all of the crazy things these two amazing women put up with, protected me and never ever made me feel bad. They sympathized with my situation and treated me so good in my worst time that it helped me in ways they will never understand. This is definitely the storage to go to. My post is not made up. This is a real situation and I’m happy to share this with every site because deeds like the ones these angels have done for me i can never thank enough. Ruth and Guadalupe, you deserve and I know that life is going to repay you in ways you would have never imagined. Thank you is only an understatement of the gratitude that I have for the both of you. You’re caring, genuine, hard working and most of all PATIENT lol. I will always be grateful and as long as you’re there I will bring you coladas when I’m in the area. If the manager of this store reads this: please be aware you are blessed with employees that are hard to come across. Please give these two ladies an award and most definitely a raise HAHA!!!! They’re the best !!!! Thank you thank you thank you 😘

The customer service here was amazing. Ruth and Guadalupe were very helpful and I recommend this place to anyone who is looking forward for a good place to store any extras.

Amazing experience and customer service is amazing as well! Everytime I come here I am treated like family and whenever I need help someone is there and ready to help!

Bella persona Guadalupe por su servicio y amabilidad

Five star service!! Guadalupe and Ruth were excellent!

Ruth is an excellent customer service rep!!! She attended us with a lot of poise and friendly demeanor! She assisted us with all information regarding the sizes of the units, she even walked us into the facility of the units to show them. Super clean facility as well :)

Amazing! Maria and Guadalupe are the best!!!!!!

Excelente customer service, siempre muy amables y siempre atentos, Gracias!!!!.

The staff have been great and so has the service. Property is well taken care of and routine cleaning happens daily. BY far one of the best places I have done business with. Thank you for repeated great service.

Been your customer for over 10 years at Public Storage on Bird Road & 137th Avenue SW. Your manager Guadalupe Melo has the most professional way of treating your customers. Her outstanding customer service is priceless. My message to her superiors in (CORPORATE ) we need more employees like Guadalupe. Sometimes a "storage" becomes our temporary home for different reasons....for personal or for business Guadalupe, keeps us inform of all updates, keeps the place spotless and gives your the confidence we need to keep "renting" at Public Storage. Thank you and Guadalupe Melo for all for your services. One Happy Customer!

Rented a spot from a very nice lady named Ruth. She was very informative and helpful towards our needs. It was a very easy process.

awesome service by both Guadalupe n Ruth.

SUPER GREAT SERVICE WITH GUADALUPE ! SHES SO GREAT, loved my time here !

Excelente servicio y calidad de persona

This place was great! Friendly staff and they went out of their way to help us. I would definitely do business with th em again.

Great experience working with staff, Ruth and Guadalupe were very friendly. Thank you!

Excelente trato de la Sra Ruth, muy rápida en toda su gestión, conoce su trabajo y da las mejores opciones

Great service in this location! I received help from Ruth in renting a "locker", and she was so helpful and took the time to show me around. Definitely recommend!

Muy Buena atencion que recibí en este local,,excelente ayuda,y muy buena comunicación,,,me encantó,,lo recomiendo,,excelentes trabajadoras que encontré aquí. Muchas gracias por la atención aqui recibí aqui

Fantastic great personal. Ruth and Guadalupe great job

RUTH was EXTREMELY pleasant and EXTREMELY helpful and patient. She was knowledgeable and took her time in assisting me with my last minute emergency. I DEFINITELY recommend this location and ASK FOR RUTH! She's AMAZING!!!!

Ruth I was very happy and pleased with Ruth today she was very friendly outgoing respectful and gave me a lot of great ideas and suggestions since I am a first time storage owner she had answers to every question that I had and was very nice when she explained everything to me today I was able to open my account get my key my luck and out the door with a great customer service and friendly help from Ruth I am very happy and pleased and I think I'm just gonna love it here if you have any questions please call me Idalia Rivero

Very helpful staff, gave us all information that we needed. Thank you, Lina

I have been in this storage for 3 months already, Guadalupe is a amazing person very professional. I'm so happy to be here. my last review was like 2 years ago, I am still in this facility, I am so happy here, Guadalupe the Manager is a wonderful and professional person, always ready to help and any matter. I recommend this facility.

Guadalupe and Lina were very helpful and assisted me in what I really needed. Very happy with there service and help. Definitely will recommend them and this facility 👍🏻👍🏻

Primera vez que rentamos un storage y nos encanto el servicio en aqui!!! Recomendadisimo!!! Ruth y Guadalupe fueron estupendas!!! 5 stars!!!!

Guadalupe was extremely helpful, knowledgeable and friendly. She was very efficient in making this a quick and easy process and the location is excellent. I highly recommend this location. Thank you!

I have and excelent service and Im very happy . Mrs Guadalupe gave me an excellent customer sevice. I recommend this property for the future because of its cleanliness and attention. Thank to all team and happy holidays!!!! RUTH C.

I had a very good experience at this public storage. Guadalupe was very pleasant, helpful, and understanding towards me, and my specific situation. She's also a pleasure to talk with. Thank you Guadalupe!

Una muy buena atención,me atendió Rut unidad 07210

En la unidad 07210 la señora Ruth me a atendido de lo mejor buen trato y sobre todo muy amable

Guadalupe was simply the best, great customer skills, excellent service, it exceeds anyone expectation, she is friendly, always smiling, and beyond helpful, Guadalupe thank you, thank you thank you, you are amazing!

Guadalupe provided a very friendly and professional costumer service ..

It’s my first time getting a storage unit and the service was outstanding. The manager Guadalupe was extremely helpful with the whole process. She explained everything in detail for me since I knew nothing about getting a storage unit before today, she also explained what types of boxes I could purchase depending on what I was storing. Guadalupe also told me about a product that keeps moisture out of the storage unit which is something I needed as well, and to top it of she even helped me putting the boxes I purchased in my car. I couldn’t have asked for better service I will definitely recommend this storage facility to friends and family.

Guadalupe ha sido muy amable, ha sido de mucha ayuda con mi stress , mudanzas no son fáciles y este lugar está limpio y cómodo, muchas gracias por su atención. Lugar muy recomendable.

This is our first storage unit, but I can surely say this was the best experience ever. Both Carlos and Guadalupe went step by step , they explained in detailed what we were getting ourselves into and what we will expect for the next couple of months to come. They did everything to help us out , and they were so patient . Thank you so much for everything ! And also Carlos it was an honor being your first clients !!! You did an amazing job and we will surely recommend others to come and see you both.

Awsome service Thanks Sandy A. It's clean and staff is super helpful

Una magnífica atención, rapidez y muy trato. La señora Guadalupe encantadora y muy atenta. Muchas gracias.

Thank you for your help!

Great service and location. The staff was extremely helpful and professional. I misunderstood the process of closing the account, but Jose made everything right. He was great, right from the beginning. The unit was very clean and access was easy. I will recommend this location to everyone I know.