Public Storage Self-Storage Units at 13655 SW 42nd St, Miami, FL

Cielo was going to rent to me, but I in fact did not need it till the middle of or late August and did not realize that but she was very helpful and told me what I have to do next the place is super clean and she was very efficient. Thank you.

Cielo fue muy atenta Lo que muy atenta lo que falta es gente en la oficina que esto siempre está vacío pero me la encontré aquí y fue muy amable y atenta lástima que me voy

Absolutely terrible horrendous place to use as a storage facility I’m currently sitting here have been waiting since 10am it’s currently 12:05pm with no one in the office and no answer of the phone within office hours and no signs on the doors that they will be back later. They removed access to my unit and all account information so I can’ even get a hold of customer service. I just need to get to my unit to remove my lock so I don’t continue being charged. This is absolutely ridiculous if I could give 0 stars I would. I’m uploading pictures with time stamps showing the office empty.

Manager Nick helped me secure a great unit for an excellent price. Thanks so much!

I am a returning customer and the office manager Nick always helps me get the unit I need and makes the lease process a breeze I will NOT rent anywhere or with anyone else!

Came in and bought a box to use as a lid on a damaged box i needed to ship back to a store for a return. Nickolas the manager here was polite enough to help me pick out the box and cut and fit it all in his office. Excellent customer service and friendly dude

Nicolas the manager is amazing! Storage is clean and safe all thanks to him!

Manager Nick helped me secure a space. Super helpful and great customer service. Place looks great too!

I have been renting a space here for close to two years and Nick the manager helps me a lot. I am elderly and he assists me getting to my unit and with the push carts and even helped me set up their app for hands free access. Nick keeps the whole place clean and has his hands full running the entire place by HlMSELF EVERY DAY but still makes time to help all of his tenants. His service is unmatched. God bless this man.

Amazing customer service . The employee they have working here went above and beyond to help us and get us into a nice storage lot . Thank you for your service

Great

Great setup. Alex showed us around, went out of his way to explain everything in detailmade great recommendations, and was very professional. If you're going to rent, ask for Alex.

Vine a guardar mis cosas y tuve varias dudas al principio y Amanda me ayudo, excelente atención! El storage en general muy limpio y agradable. Recomendado 100%

I was very surprised that the their app is so easy and convenient to manage everything from reserve, concept t/c review and making payment. Especially Ms Cielo is very helpful, she is so patient and professional, answered all questions I have and recommend the next deal for me. Will do business again with them!

Cielo was extremely professional and helpful throughout the past 2 1/2 years. I highly recommend this location. 👌

Alex was great! He was helpful and polite and extremely knowledgeable, and was able to provide all the information needed.

Great storage facility only downside is The A/C is always off its super hot in the a/c controlled storage rooms this has been going on for a while. I have 4 different units around Miami, and all have a/c that's comfortable to move things around and work. This one is unbearable

Nick & Alex are great! Property is super clean and I love that there is an app that opens the gate.

Most amazing customer service! Alex the manager was more than amicable, respectfully, nice and as an extra he is even funny. I wish everyone would work like that!

Do not rent from any Public Storage. Four months into storage rental and they are increasing the rate by 30%. They send you a notification just a couple of days from the end of the month. Don't be fooled by any introductory offers.

Have been paying for my vehicle to be parked here, come back to pick it up, It's been hit and scratched, Need a report from them, They will absolutely do nothing about it, They will just tell you they can't prove it happened here because they don't feel like going back through footage to see how it happened, absolutely ridiculous place Do not rent from them

I rented a few parking space from Public Storage for a few months, but I had to move out early due to unforeseen circumstances. Despite leaving the parking space before the end of the rental period, Public Storage still charged me for an entire next month's rent. When I reached out to customer service to dispute the charge, I was met with unhelpful and dismissive responses. They claimed that the rental agreement stated that I would be charged for a full month because I moved out right before the billing was set to drop and charge my card, I had no recollection of ever seeing this in the contract. It felt like they were intentionally trying to take advantage of me and charge me for a service I didn't receive. When I disputed the charge with my bank, they sent my account to collections. This experience has left me with a negative impression of Public Storage, and I would caution others to be wary of their billing and customer service practices.

Everything was great. Sandro helps us really good explain all really easy for understanding. Great experience

They make threats to your property and make extra charges for you because of their own mistakes. Keep paper receipts and emails receipts not just one or the other because they will use that against you. Additionally, not all a/c units have a/c even if it is promised on your lease.

Nicholas was excellent. Great Customer Service, very professional, friendly and he really knows his job. He demonstrated interest and explained all details of transaction. He does every thing on the place by himself and is always very positive and willing to help.

buenos precios