Public Storage Self-Storage Units at 5080 N State Road 7, Ft Lauderdale, FL

On July 25th went into this Public Storage establishment and was greeted by 2 Employees. Very Friendly and the facility was clean and lil stuffy in but was ok. Janel was very informative and clear on everything and pleasant to do business with. The process on renting a Storage Unit went fast and smoothly.

Motiryo is fabulous and made my day with renting so last minute!!!!

Staff was friendly but. This is a large storage facility maybe a quarter of a mile long. Why are there no moving carts available? The office says they have carts but they are rarely there. I wanted to move out but had some heavy boxes. I had to rent a cart from u haul.

Rasheeda was amazing !!! So sweet with a smile on her face! I was having some issues that couldn t be resolved on the internet, and she along with Gina made sure to get it solved! The whole staff ,present that day, was wonderful! Kuddos to the staff on their great service! Michelle ( GIGI)

I recently had the pleasure of experiencing outstanding customer service at the Public Storage facility located at the intersection of Commercial and 441, and I am compelled to share my exceptional experience. From the moment I walked into the facility, I was warmly greeted by Rasheeda, who instantly made me feel valued and welcomed. I was in the process of finding a new storage unit to transfer to, and Rasheeda's assistance was nothing short of remarkable. Her professionalism, knowledge, and genuine care for my needs were evident throughout our interaction. Rasheeda took the time to thoroughly understand my requirements and preferences. She patiently listened to my concerns about size, accessibility, and security, ensuring that every detail was taken into account. What truly stood out was her dedication to finding the perfect solution for me. She didn't just offer the first available unit; she meticulously evaluated several options, providing me with detailed information and recommendations. Her knowledge of the facility was impressive. Rasheeda walked me through the various units, highlighting the features of each one and explaining how they would suit my specific needs. She made sure I was fully informed about the benefits of each option, which made my decision-making process so much easier. Rasheeda's exceptional customer service extended beyond just showing me the units. She went above and beyond to address all my questions and concerns. Her patience and willingness to assist were truly commendable. She even offered valuable tips on how to maximize space and efficiently organize my belongings, which demonstrated her commitment to ensuring I had the best possible experience. Throughout the entire process, Rasheeda's friendly demeanor and positive attitude made a significant difference. It was clear that she genuinely cared about providing top-tier service and ensuring customer satisfaction. Her professionalism and dedication are a true asset to Public Storage, and it left a lasting impression on me. In a world where exceptional customer service can be hard to come by, Rasheeda stands out as a shining example of what it means to go above and beyond for customers. I am incredibly grateful for her help and care, and I highly recommend the Public Storage facility on Commercial and 441 to anyone in need of storage solutions. If you have the pleasure of working with Rasheeda, you can rest assured that you will be in excellent hands. Thank you, Rasheeda, for your outstanding service and for making my storage experience truly exceptional!

I want to say Thanks to Rasheeda she was so helpful polite and friendly I sooo happy to have her at this site she greeted me with love and she made me feel like I'm family and I'm apart of public storage once again thanks Rasheeda I truly appreciate you.

Just opened a unit at this location and Gina was very helpful, she answered all my questions, showed me the units available, and got me set up with the App quickly.

Rasheeda was awesome and very helpful to me. Thanks Rasheeda

Motiryo thanks for for Legendary customer service I appreciate you 🙏

Motiryo provided excellent service. She is so nice and pleasant to work with. Please keep her here.

Excellent customer service from Rasheeda & Tria, very nice, friendly and professional individuals. 5 star!!!

Tria is the best thing this company has ever made work at this location. I'm so grateful her and the rest of the staff are here now. Thank you Shon and Rasheeda for your customer service help. Thank you.

We set a reservation online for a 10x10 with a good price for the unit. When we got to the facility we worked with Marcela. She said there were no more 10x10s on the first floor so she upgraded us to a 10x15 at no additional cost. On top of that, she was very professional and personable. She showed us our unit and clearly explained how everything works. We are very happy we chose Public Storage. The place definitely leaves you feeling confident that your personal belongings are safe and secure....and a special thank you to Marcela! She made it easy to choose Public Storage. UPDATE So things have changed over time since storing my things here. Suddenly my bill doubled and every time I tried to dispute it I got hung up on or told that I was getting transferred to someone and then getting hung up on. I went from paying $130 a month to over $270. The place is always a disaster with trash everywhere and there are never any carts available. Even though it's climate controlled it really isn't. Everyone leaves the door open constantly which causes it to be just as warm inside as it is outside. I found mold all over my stuff because of it. Of course I tried to ask for Marcela so she could maybe help me out with this issue but of course she no longer worked there. So do not rent here if you want to get screwed over and pay ridiculous prices for a fairly unsafe area to store your precious items.

Gina was very pleasant and helpful with all my needs!

Great service

Rasheeda Gina &Jan has been really helpful truly happy with there help

Gina and Rasheeda went above and beyond with helping getting my new storage. definitely 5 star rating recognition for them both. Great customer service

Muy buena atención Muy contento con todo Recomendado

Best service ever!! Tria and everyone around here is so nice! Love this place

Shon was great helping me get my 10x15

I love the staff! Gina and Rasheeda were most helpful and helped keep a stressful time like moving lighthearted. Very warming staff

This is my second time using Public Storage. The first time I used them was in 2018 and it was further south on 441 right before Peters Road and we had access until 9 or 10pm. This location is horrible. You only have access until 6pm, what kind of hours is that? Working people typically get of at 5pm and with traffic it’s always impossible to get there timely during the week. My husband got locked in and for 2 hours couldn’t get help to exit. The lady manger is so rude and has a very nasty attitude. This location should really look into having access extended until 8/9pm. And I’m pretty sure the reviews are false! They ask you for 5 star reviews on initial contact but once you move it it’s 1 star service.

Danielle was a amazing help to me

Daniel is very kind and helpful good customer service

Great service reshma and micah

Excellent service, Daniel always helpful and polite.

The people here are awesome wholesome and down to earth TYSM Ms Janet your hospitality is top tier

Daniel was very kind to us, thank you for your help Daniel

Best customer service had an issue with my storage unit and Daniel, An amazing worker, fixed everything for me immediately. They are caring and understanding and very charismatic. I recommend you get a storage unit here with a team that cares about your valuables as much as you do.

Great service at this location Reshma and Daniel

1000 stars for Daniel, thank for your help!

Ok I'm a need this Reshie to call me because y'all bumped the fees with no notice. I been calling and leaving messages. These fake ahh reviews and you replying on here but can't reply in real life. I just know you African American stop playing and return your actual customer calls... So aggravating

They did such a good job with my issue and they were very nice

Whomever put up those extraordinary reviews are very delusional 🙄, those staffs gives the worst customer service, always have attitude and and looks like they don't want to be at work, they don't even answer phone!!!

Reshma and team thank you for all.your help you are amazingly helpful 100% satisfied

Very helpful

Recently rented a 5/5 storage on 5080 N state road 7 location, got great help from Daniel and Jeannie, thank you guys, really appreciate.

Mr.danielle was excellent and very helpful. He was courteous and explained everything to me. His customer service was awesome . I will recommen this location

Thanks you reshma

Reshma has the patience of an angel after seeing her deal with an irate customer thanks for your help

Freshman and Jeanie are extremely good at there job and helping the customers

Reshma and Jeanie great service

Thanks Reshma for lowering my payment

Thanks reshie