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Public Storage Self-Storage Units at 5080 N State Road 7, Ft Lauderdale, FL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 14/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 14 /mo $ 17Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 35/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 35 /mo $ 44Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 38/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 38 /mo $ 47Best Price Label+ one-time $29 admin fee2 units left! -
5'x7'Online only price$ 38/mo
Small 5'x7'- ground floor
- climate controlled
- inside unit, swing door
$ 38 /mo $ 48Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 40/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 40 /mo $ 50Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 54/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 54 /mo $ 67Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 58/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 58 /mo $ 72Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 66/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 66 /mo $ 83Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 67/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 67 /mo $ 84Best Price Label+ one-time $29 admin fee
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5'x9'Online only price$ 72/mo
Small 5'x9'- ground floor
- climate controlled
- inside unit, swing door
$ 72 /mo $ 90Best Price Label+ one-time $29 admin fee
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5'x9'Online only price$ 72/mo
Small 5'x9'- ground floor
- climate controlled
- inside unit, rollup door
$ 72 /mo $ 90Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 76/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 76 /mo $ 95Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 108/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 108 /mo $ 135Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 112/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 112 /mo $ 140Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 130/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 130 /mo $ 162Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 139/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 139 /mo $ 174Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 145/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 145 /mo $ 181Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 149/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 149 /mo $ 186Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 166/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 166 /mo $ 208Best Price Label+ one-time $29 admin fee
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20'x10'Online only price$ 197/mo
Large 20'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 197 /mo $ 246Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 205/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 205 /mo $ 256Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 209/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 209 /mo $ 261Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 234/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 234 /mo $ 292Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 256/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 256 /mo $ 320Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Ft Lauderdale
Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Fort Lauderdale Storage Units Near Florida's Turnpike
In north Fort Lauderdale, this Public Storage on the northeast corner of State Road 7 and Commercial Boulevard has cheap self storage units ready to hold any size load.
A quick drive from Florida's Turnpike or Interstate 95, it's a convenient location for the Lauderdale Lakes, Tamarac and Inverrary communities, as well.
Less than 20 minutes to the beach, a 5x5 unit is a great place to keep sandy gear year-round, including blankets, bags, towels and chairs.
Members at Woodlands Country Club just across the highway can use a 10x10 unit to keep multiple sets of golf clubs cozy season to season, and families who are moving near Oriole Elementary School or Boyd Anderson High School can use a large 10x30 unit to keep everything in one place – including furniture and appliances – while they get settled.
For those who enjoy life on the road or life on the water, this location provides rental parking spaces for RVs and boats, as well as storage options for cars, trucks and SUVs.
Indoor storage units provide easy access from an interior hallway, while outdoor storage units allow for the ease of loading and unloading a vehicle in minutes. Some units are climate-controlled and there are also storage lockers designed for individual use when storing a few small items.
The storage area at this facility features keypad code access and a property manager lives on site at the facility.
With 3,000 hours of sunshine a year, it's easy to see why residents and visitors are continually flocking to the area – and Public Storage is proud to be a part of the Fort Lauderdale community.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 1236)
Diona is amazing. She is a great asset to your company. Excellent customer service!! ⭐️⭐️⭐️⭐️⭐️
Great help from Janel,she was very helpful with fine our unit, it was great pleasure for her help.
West Commercial blvd Office the best ladies are warm and helpful they will make sure your visit is good Good customer service Chyina and Janel I appreciate you guys help 👍😀
I had a great experience at Public Storage thanks to Janel! She was professional, friendly, and extremely helpful throughout the entire process. Janel took the time to explain everything clearly, answered all my questions with patience, and made sure I felt comfortable with my rental. Her customer service was top-notch, and it really made a difference. It's not every day you come across someone who truly cares about providing excellent service. Thank you, Janel, for making this such a smooth and stress-free experience!
Janel was a amazing person help me and my mom w our storage rental great costumer service and great place
These guys are awesome!
Need friends to move … look no more
Keep the faith guys
Great help from janel, she was quick and efficient.
Excellent service from Janel always appreciate her help at location 5080. It’s always a pleasure dealing her, so warm and polite.
Janel was very helpful,very understanding very calm she helped us with getting our storage unit, by walking to view our space she explained the benefits and features of our space, which is excellent.
Great customer service from janel excellent gem she is great work,great person she is always a pleasure.
Elevator is always broken. There are never any carts available. Hours of access end at 5pm.
My main complaint with this location is the very racist manager. She racially profiled my husband and I and assumed we were homeless because we are two black people walking. The purpose of this storage is to store my excess business items that I have no room for and I was in the facility taking count of my inventory and organizing my things. Upon leaving she came to us and told us that it's against the rules and regulations to be on the property longer than 15 minutes and that I was "loitering" Shame on public storage for hiring such an incompetent woman. I will be terminating my lease agreement as soon as humanely possible
Janel public storage best customer service rep, omg her smile warm any customer walk through that door, I walk in to the office to purchase a parking space, the way how Janel attitude greeted me, I felt like I could rented the storages, she explained the features of the property and her help was tremendous…. Thank you Janel
My experience was great I really like the representative that took care of me and took the time to explain to me about the storage
Diona is the best & so sweet, moving is a lot & she made my experience so easy & quick. Thank you so much again because this was my grandma’s favorite storage as well.
Excellent service from Janel I reallly thank her I she on property by herself… but calmness was kind and sweet, she took care of all customers one by one.well done young lady
Janel Janel Janel public storage best yet excellent customer service representative,the Young lady is humble,she followed her company policies,her explanation was clear,while walking to view the space,she explained the benefits of job the feathers was excellent 👌 I could recommend anyone at 5080 public storage stop in see Janel she is excellent 👍💯
Aside from the few glitches on the computer, everything went smoothly. The girls up front were very helpful.
The storage area is very clean and airy. My unit is large, clean and fits everything comfortably.
Yes I would highly recommend the Public Storage facility located on 441 in Fort Lauderdale!!
Need more carts. Store associate told me not to come the first week of the month because of no carts.. please order carts so I can take my stuff out
Ms. Dee is very nice and pleasant. Fast setup service😘
Janel did a excellent job with me getting my unit, her smile is warm just as her, she is very humble, she explains the features of my unit before we get there.thank you Janel👍
The staff was great. They offered discounts for direct deposit and add ons like 1st floor units for an extra 10.00 a month. They had me signed up and out the door in 20 minutes. Hassle free
Find a different storage unit. It's Sunday and they only have 4 carts for thier units. Also they only have 1 working elevator. The elevator situation is a mess on busy days. You have to put your code in to get to your specific level but if someone else puts their code in or summons the elevator - the elevator will not take you to your level it will take you to another level. One of the worst storage facilities I've been at - management doesnt care to rectify the cart situation or fix the elevators. I have a public storage in MD and it's way better than this one. Find another storage facility this one is managed terribly.
Absolutely amazing service the lady associate helped us transfer units with no headache and helped us out. She treated us like family and took care of our problem. Best public storage experience i’ve ever had.
Amazing customer service, the lady was very nice and treated us like family especially on a Saturday towards closing time.
The personal attention we received today almost at the end of the day was very incredible. She recommended a different unit without us even asking for better access, I would expect this from a friend or family member. She really took care of us 5 star service, Highly Recommend!!
very big thank you to janel for her great help, janel is one of public storage best customer rep.
Great customer service . Diona is great
Great Location great service I would recommend
Jannet was so helpful that the movers were running late, and instead of having to go back in forth, she offered to complete everything over the phone. Even though E314 was a silver lock on it. She was so caring to help me with the system error.
The workers are nice
Always a excellent customer service from Janel, always a humble soul.
Janel is wonderful person to work with. She is very nice and helpful and helped me with questions I had with a smile. She’s very nice too.
Despite paying them off they auctioned all my stuff. Do not recommend Public Storage in anyway. They will screw you and not care. If you bought my unit please send message.
Janel was very nice with helping me getting my unit,very very polite and helpful
They do what they can. If you owe they will sell your stuff & then tell you you still owe they sold a whole 2 bedroom apartment worth of furniture and told me it only went for $100 & that I still owed them.
Great customer service by janel it was great meeting you in person,thank for the help.
Janel Janel one of the best customer rep in public storage 5080 location, young lady knows how to speak to her customers, she knows how to make her customer feel satisfied with the unit, her attire and attitude was great, she showed me the space first before renting me I was greatly appreciated for that. Rental went smooth.
Janel was excellent its always a pleasure stopping by that location,it's always a pleasure you serving us.
Janel very helpful with helping me getting my unit, I really appreciate your time and effort janel.
Amazing front desk and professional!
Thanks Tonette For all your help she was very informative about the property. Most definitely would recommend to stop by🌹🌹
Diona was awesome. Very attentive and very knowledgeable. Showed me the property from front to back. Will recommend to anyone.
Diona is amazing!! She helped me so much with everything and was very kind
Miss D, Janet and China are amazing. They all aided in every question and had the most amazing personalities that’s extremely welcoming.
I had a great customer service experience at this location staff was very friendly and welcoming
Excellent excellent customer service from Janel like always she very humble and sweet I could recommend anyone at this location.
Janel was very great at the service excellent service Janel thank you
Diona is one of a kind,helpfull,welcoming,and very Profesional in her field .....very glad to be here
Diona was very helpful. Friendly made me feel like I will be safe here and my items . Diona help me walk to my unit,held the door open. Great customer service
Great service , Chyna , Daniel and Diona , made all the difference , future generations won’t believe such a team existed , they are the best , I call them The Trio from Rio , they are truly an asset to your company.
Great service from janel as as always very polite and humble, best customer service rep ever.
Closed too early
I would like to express my thanks and appreciation to Gaby, Pinkey and Daniel and Public Storage located at 5080 N SR7 in Fort Lauderdale, FL. At a very difficult time in my life they were very professional, pleasant, patient, prompt and thorough during the handling of my storage rental. They made a very difficult situation bearable and are truely an asset to Public Storage. I would highly recommend Public Storage and this location from my personal experience.
Janele was very helpful with showing me the perfect unit that assisted with my needs. She is very polite and had no issues answering all the questions I had. Thank you for you help. 💕
Janel the agent at the location at 5080 N SR 7 was AMAZING!
She made my day soooo much better!
Diona was awesome 👌 great customer service. Thank you sooo much Diona you put my mind at ease
I feel happy for how patient you are with me, its a great service from you Janel, excellent customer Janel.
LET ME TELL YOU HOW AWSOME CHINA WAS! Her customer service skills are that of legends. I am only coming to this office from now on. Let her train your the employees. Thanks again CHINA!
I want to say a big thank you to Janel who made my return to your company seamless. She was knowledgeable, courteous, friendly and efficient. Thank you Janel, indeed you’re an asset to your company.
I need to downside my unit .I ask the lady ( Janel ) at the front desk what is the price for a smaller unit , she ga be me the promotion of the month. I keep my unit .
Fantastic , thank you
Excelente servicio las personas tan amable me ayudaron mucho a pesar que mi inglés es poquito ellas me ayudaron mucho me lo mostraron y la seguridad es excelente tienen promociones se los recomiendo con los ojos cerrados
Diona have great customer service
Help me out a lot
Excellent service from Janel at public storage 5080 state rd 7 miss Janel is so professional at what she do....rank great service.
Great Great customer service from Janel yesterday,she has such great sense of humor,so polite and helpful, thank you for your service Janel.
Great customer service from Chyna, she was very professional on what she did, and respectful and warm.
The property’s clean which is why I gave it two stars but the hours are unreasonable and the employees rude. I’ve rented with Extra Space, U-Hail, even Public Storage in the distant past but I’ve NEVER rented with a storage unit that closes access to renters at the same time the office closes for the day.
I was helping a friend with multiple medical conditions move her couches from her house. She was slow so it’s take all day for her and her children to get things together and ready to move. I managed to get a smaller sofa on the roof of my car but, when I arrived to the storage location (4:30 pm on a Sunday) the women were really nasty is the way they told me that the storage closed in 30 minutes and she “wasn’t going to get in trouble for us.” This is just a suggestion but make access hours more reasonable for those who have to work on a 9-5 schedule or function outside of a 9-5/6 schedule?
I just moved in but I’ll be moving out very soon. Not being able to access my belongings within reasonable hours of when I need it is unreasonable.
On another occasion today, I walked past another lady who was trying to access her unit and the elevators weren’t working. She called and was leaving a message with the office but…I don’t know what happened with that.
Diona and her pretty freckles was very helpful and understanding. Michele and Chyna were also friendly and helpful. Thank you all!
Wonderful smile janel your warm welcome was astonished at the front desk, thank you for your humble hospitality service at 5080 location I do recommend Janel service, she was passionate and great.
My Experience was handle with so much love . I called the store Janel help me as soon as I told her my issue. She was very helpful to me and I appreciate the customer service that she had gave me .
. I got there easily, parking was easy, property was clean and most importantly customer service was excellent!
An amazing experience with several employees in the office at the SR 7 location in Fort Lauderdale, FL! Over three days of signing up, viewing storage areas and bring helped by several office personnel, I can totally encourage people to use this storage facility. Very helpful staff!
My friend stores her stuff at this storage unit and Mrs dionna was amazing. So nice. Super friendly and knowledgeable. When I need a storage unit I’m definitely coming to see her
Diona was a fantastic help with helping me find storage that was close to where I live. Amazing service
Diona was very friendly and helpful in getting my unit setup, thanks!
This place deserves no stars. I have been to this location 3 times in two days and each time the system was disabled. I had no access to my items locked away in the building. I called several times only to receive loss poor customer service for everyone I spoke to. The property manager is beyond rude and very unconcerned about what seems to be some kind of recurring error they are experiencing. Not sure how Public storage can justify this.
Janelle was excellent with her service thank you for your continuous help
Janel customer service was super excellent I could recommend 5080 location and ask for Janel she is the, her humblest warms any customers heart great work Janel thank you
Chyna, Diona, and Janelle were SUPER helpful and kind! Very helpful and considerate especially considering it was Christmas Eve. They answered all the questions I had and were very knowledgeable concerning the storage units. Had a great experience. Thank you!!!
Janel was very patient with me while renting my space,she was very humble and nice thank you Janel
Talked to gabby this morning and she was the sweetest. I scheduled my move out date due to me leaving state and she made the process smooth. She even took her time to check on another account I was having issues with. This public storage is great.
Janel is the best ever I love the way she does her job . She helped me and I was in a rush and gave me the best deal ever on a storage unit. This is the best service I seen at a storage place . I told her what I have and she found me the perfect unit 🙌🏾
Janel is very professional with her service' her help is very tremendous and trustworthy thank you very much for your help.
Excellent customer service from Janel she help me well with getting my space. I really appreciate her help, thank you Janel.
Janel was a great help she was so intelligent and I found her to be a great asset to your company I hoped you will consider her excellent customer service that she provided me.
Thanks Janel
Much appreciated
stay away from this place they’re rude nasty and you should never do business with this place is terrible. Disgusting stay away they rip you off. The young lady to answer the phone was really disrespectful and she hung up while I was talking.
Diona was so nice great customer service beautiful heart made me feel right at home
Excellent help from Janel and team,Janel was very professional with my service,thank you Janel for our service.
Pretty inexpensive to rent a storage unit here. There are 4 floors with plenty of security measures to access the building.
They supply hand trucks and you can pull up front to the door to load and unload.
In a convenient area in central Fort Lauderdale.
The customer service is very exceptional Ms Diona really helped me out a lot on numerous occasions while visiting the facility and I would difinitely recommend them
The staff is incredibly knowledgeable helpful and trustworthy. They answered all my questions and put me at ease and provided fair prices. Strongly recommend them.
Janel was very professional with her service excellent job janel, thank you for your service.
Janel was very helpful, she always assist me in helping with my payments…. Thank you Janel.
They were great help, janele, diona, gabi and dani were all great help to me and made my experience excellent, definitely recommend working with this unit
great visit , great customer , janel ,diana,gabi,nabi are all great people would recommend to everyone
I dealt with Janel , and service was very courteous and professional as was the other team members I encounter on my visits .Great place to do business.
Janel is very very professional at what she do, her smile at the front desk is very welcoming she is friendly and helpful. In Spite of what may disappoint me, she never do. Always helpful, smiling, and a pleasure to see. If only there was one of her at every customer service desk. 😃
Easy, convenient, staff was really nice. Also super clean
Thank you so much , always helpful, always thinking of others , gets the job done and keeps everything clean and put together her name is Diona aka Ms.Deee
Thank you Faniel for you,r Help
Janel was very professional and helpful during my in-processing
Daniel was excellent on helping me I got stuck on the elevator and he took the time out to help plus my storage locker wouldn't close. He has excellent customer service on making sure customers are happy another customer got stuck as well and Daniel was to the rescue again on what I seen with my own two eyes.
Very friendly
Gabi was wonderful and very helpful
Gabi was a a very pleasant person to speak with and very informative. Great location 👍🏽
Diona , the greatest person to talk and super helpful. I will never ask for another manager at this property. Thank you Ms. Diona for all you are doing you are greatful appreciate.
Getting to Expensive
We had an awesome quick encounter with staff at this location. Highly recommend location.
Excellent job done my Janel she is a great customer service rep,her passion for service is 💯great job Janel.
This location, by far has the best employees. Everyone is super friendly, and the manager Fiona is amazing. These days it’s hard to find employees that care about their job and customers. Keep up the awesome attitude, it doesn’t go unnoticed.
Good for everyone
Awful experience. I had a unit with them 5x5 for over 3 years, I always paid. Plus late fees. $180-200 a month. My unit was emptied and sold, without my knowledge, and now 3 months later when I was still logging in to PAY MY BILL ; do I all of a sudden NOT have a unit with them!!!!
These items were EXPENSIVE and IRREPLACEABLE.
I have not been able to have a single location answer the phone or my emails. I have called and left 2 messages with the company director as the only way I even found out about this was via their chat bot rep!!! I can’t even talk to a person!!
They collected rent for my SOLD unit for MONTHS.
This is criminal. I will be filing a lawsuit.
Hi my name is Anide Menard
I think Janelle is the best and beautiful smart ladie that you have here, cause she took care of us like family. We love her already. Big big 💋 😘 for her
Janel was a very corporative and helpful, with my unit, she showed me my unit before she starts my rental, I appreciate her service well done.
Great great customer service from Janel she very humble and kind her presence at the front desk is definitely warm welcoming... 👍👍👍👍👍👍👍for janel
Janel excellent service.
Janel was very helpful with getting my unit very polite person, very humble and corporative.
I advice nobody to use them there office hours sucks. The employees rude they close 6pm the average person get off work 5pm to 6pm if your there 6pm staff will come kick u out in be so rude I don’t recommend this for anyone
I found this storage facility on google maps. I got there easily, parking was easy, property was clean and most importantly customer service was excellent! Upon entering the store, there was one employee outside and she was happy to direct me even without asking. Then, I got inside and there were other employees that wanted to assist. Janel assisted me from the beginning to the end of my transaction. I had not even secured a reservation, but once Janel assisted me (her warm, welcoming personality), I knew I wanted to rent a storage at this facility.
Janel even took me to the unit to show me the size before I rented. Honestly, the entire office was helpful. I had a very full morning and coming to this office, with Janel's assistance, put my mind at ease. Thank you to all.
I had the pleasure of meeting Diona today she was an absolute great help ! I’ve been away working on cruise ships for two years , and I’m home on a break and needed to switch my units to a bigger one and was stressed out about the process however diona gave me a peace of mind and a easy transfer . She has great customer service and hospitality skills , she mad my day with her smile and help .
Janel customer service was outstanding. She was professional, compassionate and extremely
Janel was polite pleasant direct understanding cooperative!!
Impressive work from Janel, excellent excellent customer service from her it’s always a pleasure.her beautiful smile that’s greets you in the office, janel definitely deserved my five stars.
Diona is wonderful. She have done great things to this property. This place is looking good. Everyone who work at the location is wonderful. She is a keeper. The owner need to give Diona award for greatness
The folks here are absolutely the best. They go out of their way to help and are able to put a smile on your face no matter what. My only issue is the hours are only until 6pm, but I can live with safety over convenience. Property is safe and very clean and well maintained. Thanks Miss Dee!
Diona has great customers service and also very polite
Diona was amazing helped out tremendously
Highly recommend 10/10 and Janel was very nice and helpful 😊😊😊
Janel.she very helpful thank you
Diona, exelente servicio la mejor atención... Gracias
The staff were very helpful and professional. I would recommend this company to anyone. The units are very clean and well maintained.
Miss D, Gabi and Janel were a delight, they helped me with all my questions and even got me a 3 month discount.
Janel is very kind and helpful, Respectful.thank you for the big space.thank you Janel
Diona is awesome
Glade she came to Florida
came in to upgrade to a bigger unit was greeted by Janel and the manager both was wonderful very nice and friendly, was in and out literally in less than 10 minutes I was provided with the best price for unit . Definitely 10/10 for customer service .
It’s a pleasant experience working with the staff at this location. One of the employees stood out to me with her excellent customer service skills was Dee. Because the employees represent the face of the business. Excellent customer service is my passion with me being a business owner. When you find good employees that care for the customers you better keep them because they are very rare. Thanks Dee for your excellence with customer service it matters. You made my day better. Xoxo
Janel was great with my service nuff love and respect for Janelle her service was excellent
Service at public storage was extremely fantastic. The gentleman name Daniel took care of me gratefully nice.
Jeanel was amazing she gave me great customer service, I work in hospitality so I was so impressed with how she took care of me. Thanks again Jeanel you’re the best.
Excellent customer service from Janel, she help me well to get my unit, she was very humble and kind
Janel his very humble person very respectful and kind. I appreciate her help on getting my space, big thanks Janel 👍
Very informative and straight forward easy process thus far and has promotions currently going on Thank you so much Janel for you help
Janel is a great customer service representative she is so calm and humble big thank you for her help, big thanks to the team.
Janel customer service was excellent thank you very much such wonderful soul
Janel service was excellent customer service great job Janel👍🏿
Janel was very professional with her customer service she is a Goat for this job 💪 great job Janel.
Janel is an outstanding employee here at the storage. She really knows what she’s doing very kind and knowledgeable. ****************love
Highly recommend!!!!! Had a great experience with Ms. Diona! She has Great customer service, she’s very knowledgeable of the info., & very helpful and brought joy to a day that was very stressful & hectic for me not having a lot of help moving!
amazing customer service provided! Diona and Michel were a HUGE help in making a stressful process so smooth and seamless!!!
Diona ….was very helpful and helped me very greatly…good worker
Great customer service
Best customer rep goes to janel very polite and generous, thank you janel
Came into office with help the with app. Diona was very helpful.
Diona is the nicest person ever, very helpful getting me into a storage unit and helped me set up the access app.
Janel was very helpful and assisted me with getting my Unit reserved. Very professional and courteous!
Janel service was excellent well spoken well informative and helpful I was so satisfied with her service
Excellent customer service from Janel,today at the public storage,I could recommend any customer to Janel,at public storage on state rd 7,her energy is real and welcoming, thank you again Janel.
Janel service was very excellent love her energy she fits the customer service well 10 thumps up Janel👍🏾👍🏾👍🏾👍🏾she take very good care of me and her others customers
Diona help me with getting me the best price for my money
diona was wonderful helped out a lot, she was very knowledgeable and good at problem solving, and michel was very patient and knowledgeable as well.
Excellent service and professionalism. Diona provided real solutions for my specific challenge. She leads a great team that works well together for a highly efficient operation. Im so grateful to have stumbled onto this location
Gabi is awesome! Great hospitality and easy to work with....
Today I had the pleasure of dealing with a very polite and professional person by the name of Gabi. Normally I get someone on the phone with an attitude, and always rushing me off the phone without helping me. But not today, what a pleasure it was to speak to a Gabi. This public storage agent Gabi took her time to listen, then answer my questions and be helpful. Thank you again 9/6/2024
Melissa~
Thank you Daniel
Thank you Daniel for your service
Diona was awesome great customer service
Diona was awesome. she extremely helpful.
Diona was a shear joy to have as a representative. She was extremely helpful with assisting with move in. Diona, is an All-star.
Diona was great
Welcomeback Daniel, the best customer service!!!
Very great experience Ac storage wonderful.. great customer service here at this location was treated poorly at another storage company and I would recommend anyone that needs a storage to come to this location at 5080 north state road 7 I give them 20 thumbs up
As all storage facilities, you begin with one price and every 2 months the price increases. This needs to be regulated by the state government. There should be one price for the entire year, as in every other monthly expense we already pay. If my mortgage or car payment increased every 2 or 3 months, we would all be walking to work and sleeping outdoors.
Outstanding! nice, very professional team Rasheeda, Diona, Gaby, Michel, and Danel it was truly a pleasure thanks guys for all your help.
Thank you for Gina and Diona for all there great customer service.
Janel and everyone was excellent! Very friendly and professional! So excited about my rental!
0 stars. Paid for my unit online, went in, opened the unit and there were hundreds of tiny roaches running out. I went back to the front desk and they found another unit for me. I had to pay more and there was no longer the special I found online. One of the workers walked me to my unit to make sure there were no roaches and this one didn't. He told me to unload my things and I can start packing them in. When I put in my code after he left, I couldn't get in. It said it was 5pm and the closing time. At no time did they tell me they were about to close and I would t have access to the the unit or the gates at that time. I drove back to the office and they were still there. They told me they have no control and there's nothing they could do. The manager still didn't tell me I wouldn't have access to the gate to even drive out of the property. Drove back to put back my things in the car only to realize my code doesn't work at that time to let me out the gate. Called customer service and they said I'll have to leave my car on the property and walk out through the pedestrian gate. I had my kids in the car and everything Inpacked for the storage. A friend had her car packed with my things as well and we were both trapped in there with them saying there's no way to get out. This is the worst experience I have ever had and would never choose this place again. The next day I received a text from them saying that no one is allowed on the property after closing time....it wasn't my fault, I got there way before they were closing, it was their error and their responsibility.
Janel was very nice and helpful
Great service!!
I love public storage because of they have great prices and workers. They make moving in and out easy for their customers. I wouldn't go with another storage company. Thank you for having me as a customer Public Storage.
This the best woman I can find and world she’s so wise and sweet
As soon as we walked in, Triya greeted us with a huge smile, had a lot of patience to help us find how to access our codes on our phone. She broke everything down for us and showed us all our options, and helped us understand the pricing. We are happy with the unit and she let us know whatever we needed she can help us out. Awesome customer service!
Janel was very helpful & want beyond the job of duty to make sure I was happy & it was a pleasure to meet her. Kay
Janel is very helpfull she is best at customer service👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽
This location was very welcoming. I was assisted by Janel who was awesome. She was courteous and I admired the fact that she not only acknowledged me respectfully, she addressed my children as well. She helped me a lot and made it easy to ask for help needed while I was on the property. I appreciate how she managed me and the customers that were there when I arrived.
On July 25th went into this Public Storage establishment and was greeted by 2 Employees. Very Friendly and the facility was clean and lil stuffy in but was ok. Janel was very informative and clear on everything and pleasant to do business with. The process on renting a Storage Unit went fast and smoothly.
Motiryo is fabulous and made my day with renting so last minute!!!!
Staff was friendly but. This is a large storage facility maybe a quarter of a mile long. Why are there no moving carts available? The office says they have carts but they are rarely there. I wanted to move out but had some heavy boxes. I had to rent a cart from u haul.
Rasheeda was amazing !!! So sweet with a smile on her face! I was having some issues that couldn t be resolved on the internet, and she along with Gina made sure to get it solved!
The whole staff ,present that day, was wonderful!
Kuddos to the staff on their great service!
Michelle ( GIGI)
I recently had the pleasure of experiencing outstanding customer service at the Public Storage facility located at the intersection of Commercial and 441, and I am compelled to share my exceptional experience.
From the moment I walked into the facility, I was warmly greeted by Rasheeda, who instantly made me feel valued and welcomed. I was in the process of finding a new storage unit to transfer to, and Rasheeda's assistance was nothing short of remarkable. Her professionalism, knowledge, and genuine care for my needs were evident throughout our interaction.
Rasheeda took the time to thoroughly understand my requirements and preferences. She patiently listened to my concerns about size, accessibility, and security, ensuring that every detail was taken into account. What truly stood out was her dedication to finding the perfect solution for me. She didn't just offer the first available unit; she meticulously evaluated several options, providing me with detailed information and recommendations.
Her knowledge of the facility was impressive. Rasheeda walked me through the various units, highlighting the features of each one and explaining how they would suit my specific needs. She made sure I was fully informed about the benefits of each option, which made my decision-making process so much easier.
Rasheeda's exceptional customer service extended beyond just showing me the units. She went above and beyond to address all my questions and concerns. Her patience and willingness to assist were truly commendable. She even offered valuable tips on how to maximize space and efficiently organize my belongings, which demonstrated her commitment to ensuring I had the best possible experience.
Throughout the entire process, Rasheeda's friendly demeanor and positive attitude made a significant difference. It was clear that she genuinely cared about providing top-tier service and ensuring customer satisfaction. Her professionalism and dedication are a true asset to Public Storage, and it left a lasting impression on me.
In a world where exceptional customer service can be hard to come by, Rasheeda stands out as a shining example of what it means to go above and beyond for customers. I am incredibly grateful for her help and care, and I highly recommend the Public Storage facility on Commercial and 441 to anyone in need of storage solutions. If you have the pleasure of working with Rasheeda, you can rest assured that you will be in excellent hands. Thank you, Rasheeda, for your outstanding service and for making my storage experience truly exceptional!
I want to say Thanks to Rasheeda she was so helpful polite and friendly I sooo happy to have her at this site she greeted me with love and she made me feel like I'm family and I'm apart of public storage once again thanks Rasheeda I truly appreciate you.
Just opened a unit at this location and Gina was very helpful, she answered all my questions, showed me the units available, and got me set up with the App quickly.
Rasheeda was awesome and very helpful to me. Thanks Rasheeda
Motiryo thanks for for Legendary customer service I appreciate you 🙏
Motiryo provided excellent service. She is so nice and pleasant to work with. Please keep her here.
Excellent customer service from Rasheeda & Tria, very nice, friendly and professional individuals. 5 star!!!
Tria is the best thing this company has ever made work at this location. I'm so grateful her and the rest of the staff are here now. Thank you Shon and Rasheeda for your customer service help. Thank you.
We set a reservation online for a 10x10 with a good price for the unit. When we got to the facility we worked with Marcela. She said there were no more 10x10s on the first floor so she upgraded us to a 10x15 at no additional cost. On top of that, she was very professional and personable. She showed us our unit and clearly explained how everything works. We are very happy we chose Public Storage. The place definitely leaves you feeling confident that your personal belongings are safe and secure....and a special thank you to Marcela! She made it easy to choose Public Storage.
UPDATE
So things have changed over time since storing my things here. Suddenly my bill doubled and every time I tried to dispute it I got hung up on or told that I was getting transferred to someone and then getting hung up on. I went from paying $130 a month to over $270. The place is always a disaster with trash everywhere and there are never any carts available. Even though it's climate controlled it really isn't. Everyone leaves the door open constantly which causes it to be just as warm inside as it is outside. I found mold all over my stuff because of it.
Of course I tried to ask for Marcela so she could maybe help me out with this issue but of course she no longer worked there. So do not rent here if you want to get screwed over and pay ridiculous prices for a fairly unsafe area to store your precious items.
Gina was very pleasant and helpful with all my needs!
Great service
Rasheeda Gina &Jan has been really helpful truly happy with there help
Gina and Rasheeda went above and beyond with helping getting my new storage. definitely 5 star rating recognition for them both. Great customer service
Muy buena atención
Muy contento con todo
Recomendado
Best service ever!! Tria and everyone around here is so nice! Love this place
Shon was great helping me get my 10x15
I love the staff! Gina and Rasheeda were most helpful and helped keep a stressful time like moving lighthearted. Very warming staff
This is my second time using Public Storage. The first time I used them was in 2018 and it was further south on 441 right before Peters Road and we had access until 9 or 10pm. This location is horrible. You only have access until 6pm, what kind of hours is that? Working people typically get of at 5pm and with traffic it’s always impossible to get there timely during the week. My husband got locked in and for 2 hours couldn’t get help to exit. The lady manger is so rude and has a very nasty attitude. This location should really look into having access extended until 8/9pm. And I’m pretty sure the reviews are false! They ask you for 5 star reviews on initial contact but once you move it it’s 1 star service.
Danielle was a amazing help to me
Daniel is very kind and helpful good customer service
Great service reshma and micah
Excellent service, Daniel always helpful and polite.
The people here are awesome wholesome and down to earth TYSM Ms Janet your hospitality is top tier
Daniel was very kind to us, thank you for your help Daniel
Best customer service had an issue with my storage unit and Daniel, An amazing worker, fixed everything for me immediately. They are caring and understanding and very charismatic. I recommend you get a storage unit here with a team that cares about your valuables as much as you do.
Great service at this location Reshma and Daniel
1000 stars for Daniel, thank for your help!
Ok I'm a need this Reshie to call me because y'all bumped the fees with no notice. I been calling and leaving messages. These fake ahh reviews and you replying on here but can't reply in real life. I just know you African American stop playing and return your actual customer calls... So aggravating
They did such a good job with my issue and they were very nice
Whomever put up those extraordinary reviews are very delusional 🙄, those staffs gives the worst customer service, always have attitude and and looks like they don't want to be at work, they don't even answer phone!!!
Reshma and team thank you for all.your help you are amazingly helpful 100% satisfied
Very helpful
Recently rented a 5/5 storage on 5080 N state road 7 location, got great help from Daniel and Jeannie, thank you guys, really appreciate.
Mr.danielle was excellent and very helpful. He was courteous and explained everything to me. His customer service was awesome . I will recommen this location
Thanks you reshma
Reshma has the patience of an angel after seeing her deal with an irate customer thanks for your help
Freshman and Jeanie are extremely good at there job and helping the customers
Reshma and Jeanie great service
Thanks Reshma for lowering my payment
Thanks reshie
Yasmin and reshma went above and beyond to solve my problem amazing
100 % perfect service reshma
Yasmin was very helpful
Resume your service was absolutely beautiful thank you for being patient and assisting me find the right space at a great price
my partner and I, have rented at public storage before and everything was fine until we came to this location, the place is disgusting and the manager (reshma) and team are gettho, unprofessional, urban hood , rude, and any other negative adjective you could think of. they treat you like peace of garbage. This was one of the worst storage I have ever been to
Daniel is good employee good attitude good talking you need more employee like him
Very nice employess
Best place for storing when moving, staff is super friendly and they are the best at helping figure out what you need. And location is perfect for drive up and storage.
she was good and got me and my bf out really quickly . she needs a raise !!
Daniel was awesome
Thank you Daniel for your help reshma
Reshma thank you so much
A plus energy reshma you are awesome
Love this place thanks reshma
Thanks reshie
Resume you are awesome
Yasmin was very professional, knowledgeable and her kindness went a long way, especially since i was not having a very good day . Definitely turned my day around. She is a true asset to Public storage. Always nice to be greeted with a smile. Thanks Yasmin!!
Thanks resume for your assistance
Yasmin was very helpful. Got me in and out
I liked the location very clean the ladies were super nice and they were very helpful
I like being at this public storage the staff is great the environment is great and I would come back
Thanks reshma
Excellent service. Extremely efficient and knowledgeable.
thanks reshma you are awesome
Thanks reshma yas Dan and jen
Best location and staff
I went in today to get a storage and the young lady that was there was very helpful respectful and great customer service love it
Reshma thank you for running a tight shift here and taking care of your customers yes thank you too
Yasmin is such sweetheart great experience
Yasmin and Reshma were very nice helped me in my time in need
Perfect unit
Yasmin was really helpful it was a wonderful experience
Reshma was so nice and helpful great customer service beautiful person ❤️
My experience was great. I walked in and asked Yasmin & her coworkers if I could get a dolly, instead they pulled up a golf cart so that I wouldn’t have to walk the whole lot with a big box. They were very nice & I would recommend you guys come here!
Reshma thanks for all you do
The service was great
This is the best public storage I have ever experienced. VERY professional, very nice , Clean Environment. Yaya Is my Favorite She's Super Helpful, Very Job Oriented and that right there is a A++ . Definitely made the right decision. BEST LOCATION <3
Thanks for all the help reshma yas and daniel
Reshma you 😎 awesome
Thanks reshma your team.and yourself are very nice and hwlpful
Hi my name is AJ i was severing in that location i was please with custermer hospitality .keep up the good work
Thanks for waiving our fees reshma
Reshma and yes thank you
Thank you Yasmin for helping me today
Awesome staff thanks guys
Daniel is just a phenomenal individual! He is truly exceptional! His level of professionalism and kindness is unmatched. I was dealing with a couple issues with my space, and he was able to solve them with ease. I was extremely satisfied. Thank you so much Daniel!
Reshma thanks for your wonderful service yasmine
Reagan and Yasmin thank you
Reshma i have been your customer fir 5 years and you are alwys ready to assist and help thank you againfor assisting with my lock and yasmin
Thanks for your assistance reshma
the manger resuma was very helpful and was able to help us out quickly
This public storage has truly become my top choice! I've never come across a storage facility so impeccably clean and organized. I want to express my sincere appreciation to the incredible storage team, Reshma nd Daniel for their dedication in helping me out.
your hard work doesn't go unnoticed, and I'm so grateful for your exceptional service. Thank you for not only being incredibly efficient but also providing outstanding customer service with such speed. You've made my experience here truly outstanding.
Reshma I was there all day today and you went above and beyond today to make sure we had everything we needed
Reshma we appreciate you
A very pleasant experience, they treated me with all respect, they guided me according to my space needs. Recommended 100%. thanks reshma excerllent manager
Reshma
Always a pleasure reshma
Resh thank you as always you are a gem
Reshma thank you for lowering my rent appreciate you always smiling
A really clean place with loots of diferente sizes/prices to choose from the from desk lady was really nice and walked us to our unit that was on a second floor luckily there is a pretty big elevator thanks reshma
I had a bad experience with remsha didn't walk me to the store unit I had to go and open the door on my own . Also she lied about she didn't have the 1 special for a 10× 15 yesterday on the 01/28 /2024 .she said I would be paying 0vwr 300.00 by the end of the day ...when she wasn't telling the truth .... wasn't friendly . Bad business .. customer come first...
Keandra and brianna were very helpful and nice. They showed me around to different units.
Ke’andra was awesome she was in such great spirits this morning just laughing and enjoying her self. I’d recommend her to the president she’s A1
KeAndra customer service was great
Reshma’s service was exceptional. She was very attentive, kind, and helped me pick the perfect storage unit for me!
DANIEL IS SO Amazing... thanks for your help and great customer service ✨️✨️✨️✨️✨️
Amazing service! Reshma was very helpful and professional.
I like the place but just because during the business days it’s open just until 6:30 pm sometimes it’s just impossible to have access to my stuff other than the weekend days …. and the prices increase for no reason periodically…
Ke'Andra and Brianna was very helpful I love there energy keep it up ladies
Daniel was super nice, friendly and give great customer service.
Great service even under stressful conditions and differcult customers great job gas and resume
Daniel and reshma awesome teamhere
Reshma thanks for always helping
Ms reshma thank you for your kindness
They lock you out 5 storage facility at 6 pm.. which sucks if you work a 9-5
KeKe was the best! Very accommodating and professional.
Gina is the reason this place still exists, she’s a wonderful wizard
Great customer service Thanks Tanik
They break to my storage space and stole my most expensive belongings
The atmosphere was very warm the minute I walked through the door everyone was very nice and very helpful especially Ke'Andra not to forget Mr Daniel I would recommend Public Storage to anyone who needs storage
Daniel gave us exceptional customer service, helpful and informative. I would definitely recommend this storage facility.
This facility is great , easy rental process , price affordable, clean units , and their personnel very professional, Daniel was excellent and friendly made feel comfortable with my rental needs he is awesome, thank you Daniel 10/10 for you !! I recommend this facility for your storage rental needs
I was undecided if I should go with Public Storage or Extra Storage and after speaking and viewing the storage unit with the Representative reshma I quickly changed my mind and decided to go with Public Storage. She was very helpful and nice.
Reshma the manager was excellent! She was personable, knowledgeable, resourceful and kind. The storage facility is clean, secure and well maintained. I highly recommend using public Storage for your Storage needs.
Thnks réshma d’or all your help today with my move in really nice people at this location
Very efficient staff here reshma and team thank you
Gracias Daniel for your help good custimer service
Exceptional service from the manager today this is not my location but she was so willing to help with my rent rate thank you reshma you are 🤩
Daniel was an absolute pleasure to work with! He was very attentive and professional. If anyone is like me, I can’t stand having to move things, so having a kind, knowledgeable and professional person to work with is always a PLUS!!! Thank you to especially to Daniel and the Public Storage team for having him as one of the faces to represent your brand.
Reagan and Danny are awesome thank you
Reshma and daniel.dynamic team
Convenient and spaces for everyone.
You should check them out.
I am updati g my review met reshma 4 years ago and she is still ensuring a great experience Rented again today reshma was great asbusual i recommend rentingvat this location clean friendly and awesome service
Good service clean property nice unit good price thank you reshma and team
Been with them from June every month I make payment I only owe November rent due to some delay I made payment for October on Oct 6 for month of Oct yet they email me on Oct 10 say I owe $139 how do I owe again when I paid on Oct 6 this is the second time they making me make 2 payments to be honest it's wrong when I have reciets for Oct 6 payment I only supose to owe November 1st payment hopefully they deal with this this issue how do you charge twice in a month
Excelente atencion al cliente , muy eficiente , buena comunicacion
Sholanda was awesome help me pay my bill and has great customer service
Daniel was a great help great customer service
Sholanda was a great help beautiful heart
Desk staff was professional and nice.
I have never seen such a filthy storage facility. Outside broken glass and trash everywhere. Inside lobby, hall ways and elevator are filthy. Food and trash all over. I'm sure there is vermin in the building. If this situation dies not change I will move out.
Mr Daniel is the best customer services, thank you
Sholanda gave me wonderful service today.very helpful and informative.
Sholanda was a great helper help me found the right size box and storage great customer service
Sholanda was a great help beautiful heart great customer service
Reshma the manager was very helpful. She was kind and efficient. I walked into the office to sign a contract for a reserved unit and Ms. Reshma provided me with information and a lock (I paid for this). I was in and out of there in about 10 minutes. I was not expecting to receive wonderful service from this unit based on previous reviews but thankfully for me, my experience was great. I got a good price online for a 10x15 and I did not have any issues in person. The unit was clean and easily accessible.
Daniel was super helpful in making changes and streamlining the unit rental. He actively ensured that I was taken care of and had no additional questions. Thank you, Daniel!
Résuma was extremely helpful in getting me a rental space! Thank you!
The guy who assisted me was pleasant and very friendly.
Aaahhhhh
Absolutely great services. Ladies here are the best. Outside of that the most important thing for me is that the place is clean, they keep it clean, and the facility is well taken care of, the the buildings, elevators, doors, gate etc.
Reshma you are awesome thank you
Muy molesta con este storage estoy cambiando mi opinion todo al principio muy limpio ahora es horrible tienen mucha basura en el area que pagas por aire acondicionado y vas y nunca hay aire apesta a orina personas duermen ahi y aparte te suben los precios sin avisar buscare otro lugar sin dudarlo
This is the best storage place ever. The customer service is superior. Patrick and Reshma were so nice and accommodating.
Resume thank you for always being so wonderful 👏 ❤
Great service at this location Reshma and Anne are very well mannered and was pleasant to work with as usuall
This storage is one of the worst this storage is horribly managed the associates are very rude as if they don't want to do their jobs the property is unclean and you only have access to your storage from 9:30 to 6:00 for the amount of money you're paying you will only have 8 hours to move your things
THANK YOU DANIEL FOR YOUR HELP!!
$290 a month for a small drive up unit. Plus fees, plus overcharges, and they auctioned off my items!!! RIPOFF! Was never served with papers, was never told price would change. They advertise same small unit for $147.00. I paid 14 straight payments. To file a FORMAL COMPLAINT go to Ashley Moody, Attorney General website, print the complaint forms at bottom, mail to the Office of the Attorney General with all documents you were given. Note the FALSE REVIEWS, note the deceptive business practices and charges. The AG will investigate.
Shae is amazing.
Daniel, has been a Godsend such a beautiful person, so understanding and patient, amazing and awesome!❤️
I came here yesterday the gate was down the-manager here Ms Reshma was so willing to assist me I went to serveral stores and could not get the help I needed she was able to get me in a unit and allow me off load my items at closing I was so happy with the service I received here I recommend this location.
Tanika was very awesome and very professional she help me all the way
From start to finish snd more . She is a good asset to the company.
Thanks again fir your help.
Gracias Daniel ando reshma very plsant
Thanks Reshma and sholanda
We went to inquire about a storage space and we have been helped by Krystal, she has been very kind, knowledgeable and helpful!
Great app and features thaklnks reshma
STAFF WAS VERY PROFESSIONAL..
Customer service has improved the ladies are very plesant thanks r
The best Daniel is the best he helps me in everything i need ❤️ dany you are the best
Reshma thanks for always being ready to help and for making payment process easy and quick
Refreshing staff today Daniel and reshha thank you
Thanks resuma for making my payment process so easy and simple fast service with a smile
I've had a storage for 2 years now. The price went from $200 to now $600+ monthly. The floor inside of the unit has a puddle of water and the humidity has ruined my furniture. Now, they are open banker's hours. What about the people who work those hours too and need access to their items? How are you accommodating your customers? I started moving out Sunday. I came straight from work today to finish moving out, with movers, but I can't, because we are locked out now. Several people were attempting to access their units which means they didn't update the customers of the changes. Public Storage must find a way to accommodate their customers, especially being that we are severely overcharged. They open late and close early. The after hours phone number on the keypad it none working.
Thanks Tanika and Krystal great customer service!
Brianna was very nice and helpful
Sholanda Was a great help today
The ladies here are very customer oriented thank you reshma T and Krystal
Tanika reshma and k is amazing
Brianna was very helpful with my services
The service is really pleasant here thanks reshma
This is a nice place I consider that I am fair as I can be but the hours just don't work anymore... the old schedule worked I believe for most of people that have to go to work on a regular shift from 8am-5pm where as of right now we don't have access till 9:30am-6pm in my case either i will have to leave work early or I will have to loose pretty much my whole morning of work due to change of hour I believe that the old schedule was a lot more convenient for a lot of us.(acces from 6am-9pm)
Overall thanks for everything.
Brianna was very sweet and patient very helpful with helping me with my storage
I expressed my concerns with staff members pat and reshma they both displayed active listening skills and informed me the facility would take all precautionary measures to make all members were in compliance. Customer service overall at the facility is amazing.
Fast service. Very respectful staff. And they ensure you know how to get in and use your unit before they go on to the next thanks reshma and pat
Reshma has been a great addition to this location she is always willing to assist and help when in need thank you for your help
Security system is tight, offering limited access during the day, not in the evenings. Friendly staff, and reasonable rates.
Great customer service, thanks Tanika!
The staff here is always a pleasure to work with thank you reshma and tanika
This place is nasty and smells really bad there is trash piled up in open units that make it smell stank in the air condition facility and all the hallways have trash throughout them the outside has trash plied up everywhere and I can’t get to a manger to let them know what going on this is sad.
Thanks tanika and pat
Fast service. Very respectful staff. And they ensure you know how to get in and use your unit before they go on to the next
Reshma and tanika great jobs
Tanika and Anne are respectful ,patient, kind, very helpful and professional,.It’s nice to deal with them.great place and people.
Thanks reshma
Brianna and Tanika was very helpful towards me and very nice
tanika and brianna were very helpful and nice
Tanika was wonderful and very helpful and amazing 😇😇😇😇
Brianna was very nice and respectful and very patient
Awesome staff, thanks for help today!
Thanks reshma
Tanika was awesome helped me with my storage.
The team here today is amazing thanks reshma pat and tanika
The change an hours makes no sense as that was the time most people get off work. The change was unreasonable one especially when we continue to pay the same price for less access access time!?!? Help me understand the reasoning behing the decrease in access time but no decrease in cost for the customer that's getting less than what they originally planned.
Pat and Tanika great Customer service very helpful they took their time helping me with my Reservation and they also, Took their time assisting me with all my agreements terms. Thank you guys I will definitely be here again indefinitely refer people to this location
Reshma is very pleasant and wiling to assist thank you for going the extra mile today
Thanks reshma
Resume was very willing to assist and help this morning thank you maam
Thanks Tanika!
Thanks Tanika and team great customer service and easy movin process
Thanks Tanika for the great customer service, awesome job reshma and great customer service skills while dealing with the outrageous customer
Great service thanks reshma great manager and change to this location 👍
This is not organized properly right the manager that's up here is very disturbing and disrespectful I can only wonder who is the owner is terrible she really doesn't have no communication towards the customer it's the Indian young lady with the attitude y'all should be ashamed for allowing her to do this to us as paying customer who really liked using this storage unit y'all gotta do better this is unacceptable from the manager to the owner.
Close way to early and open way to late 9:30-6pm is ridiculous while other storages stay open late
Anne was very patient with me, she showed me how to use everything as it’s more convenient for me.
very great customer service :)
Thanks Tanika and Reshma! great customer services, even though the access hours is not what I expected but overall everything went great
Tanika and Reshma were so helpful!
Great service the team here is truly wonderful felt at home very helpful Reshma tanika and pat
Increíble el trato prestado por los chicos! Me sentí encantada y hasta me hicieron terapia!! Limpio y te explican todo super bien! Recomendado
The treatment provided by the guys is incredible! I felt delighted and they even gave me therapy!! Clean and they explain everything super well! Recommended
Facility is always clean and well maintained. Wheelchair accessible as well.
THANKS TANIKA!
Ty and ree ree are awesome
Thanks Tanika! Great customer service
Thanks Tanika and pat
Storage access hours changed to 9:30a to 6p Monday thru Sunday and the price went up.
Great customer service!
Gina helped me today she was very helpful even in the rain thanks
Thanks Tanika!
Everything was explained to me, Anne was very friendly and patient with me.
I had a great experience at this location, Anne and Brenda were very patient with us and explained the process very thoroughly.
Thanks Tanika and Pat
Patrick has the customer services I've had in years .he explained the rental agreement and walked me thru the app .Tanike is a ball of energy and a ray of shine .resahba upgrade to the 10x15 and and reminded me of the business hours and access code
Thanks tanika, Reshma, and pat great customer service 😀
The new stuff here is very on point nice job ps
Great customer service
The team here was very helpful reshma pat and Tanaka thks
Great team here reshma pat Tanika
Thanks Tanika and reshma
Thanks reshma
Thanks reshma
Thanks for waiving my fee
Tanika and Pat are wonderful. Great service with a smile.
This was a very nice experience and I will tell someone else and they will tell someone else miss Anne was great
Thanks for helping with my dorm reshma
Thanks Tanika😀
Thanks reshma and team
very clean, smells good,fresh air
Thanks reshma
Thank Reshma and team
Thanks ann
Today was awesome day Anne made it happen
Love the nw manager and her team thanks reshma for your assistance
Thanks Tanika for your help and support with my rental process ot was easy and you were great 👍
reshma and her team were perfect got me a great unit and I am a happy customer 😊
Thanks tanika for your help! Awesome customer service
Thanks reshma
Thanks for your help resume and brenda
Great location staff here is awesome
Thanks Tanika for your time and help great customer service
Reshma and team great location
Thanks Tanika for all your help, great customer service
I would like to give tanika very good rate and she was very helpful and thorough with me
Customer service at this is excellent thanks reshm and team
Tanika thanks for all your help today and back up
Awesome serie reshma and team
Reshma pat and tanika were very helpful they were happy to assist with all my questions
Great service from resuma and team
Tanika, and her team were very helpful. I had an excellent time at public storage for the last couple of months.
Great service today reshma
Thanks reshma and shy
Splendid service reshnq
Thanks reshma
Thanks reshma
Vida an johnson is very nice and respectful I love there customer service
Vida and shy also Ann is very helpful they always helping me when needed…
The one in Lauderhill 1500 state road 7 is tha BEST just like they said it on the internet, my experience was hassle free. So no other storage for me but public storage👍👍
Had a wonderful experience dealing with June at Pubic Storage she was very helpful explaining everything I needed to know which made my experience a pleasure. I would recommend her highly. Excellent customer service.
Thanks Reshma for all you do
thanks reshma
Very attentive and polite attendant. Very informative
These people are Complete crooks .Get a unit anywhere else besides public storage .. They are so quick to double ur rate with a month notice and cut ur lock .Then u have to buy another lock ..
Great customer service…Shaina helped me and was ready for any questions I had to ask
Beware. 80 degree "Climate Control". The perfect dark secure greenhouse, for mould and fungus.! This is a greedy company selling climate control as secure dark mold and fungus growing rooms.!! Yuk. Beware!!
Staff was very courteous but there is accumulated garbage all around premises.
Gina was extremely helpful and nice
Gina was an excellent server and very kind.
GREAT CUSTOMER SERVICE!!!!!!!! Very helpful and knowledgeable about what I was looking for. Also assisted me if I wanted to order merchandise in the store. I am very pleased that I chosed this location.
Reshma and Gina thank you
Storage unit located at 5080 St Rd 7, Ft Laud
I searched for the best price w/air condition and in a safe area. The office staff and Manager, Gina, are awesome. There is never an issue - they are always willing to help. Thank you all.
I love this space and the staff is wonderful! Anne helped me! Thank you
All service members were most helpful. And funny
100%
Best customer service I’ve received in a very long time 🙌 very nice and courteous understood my hardship and was so eager to assist me…. I’m so happy to rent here because of Ms Gina she was so awesome in assisting me and didn’t mind staying late to make sure my needs were met. I’ll recommend anyone to rent here THANK YOU MS GINA FOR BEING SO AMAZING 🤩
Very professional staff and clean units. I had a problem with my unit size (due to my underestimating my needs) it was handled without any problems and very prompt. As long as I live in this area I will continue to do business with this particular storage company.
I searched for a while for a clean, affordable storage unit in my vicinity and I read very good reviews for this particular public storage. I am pleased to say it deserves 5 stars due to cleanliness, excellent customer service, and price. I got my unit this week and had most of my stuff moved in when I realized it wasn't going to be big enough. When I came to a decision that I definitely needed a bigger unit I called and I was transferred to the property manager Gina. As soon as she got it approved for me to move to a bigger unit without a hassle the same day (as she promised) she went above and beyond to accommodate me. These days that's not the norm for big businesses. I want to thank Gina and her staff for everything they have done.
I was so pleased with Gina. She was so kind and professional,she waved my late fee and gave me a break on my storage, for the next 3 months🙏👍l was upset with the new charges but she helped me in a tough time in my life….. thank you all so much!!!!
Gina thanks for your excellent service and making sure the process was easy and smooth
They did a amazing job helping me very kind and polite workers thanks to Gina I appreciate it
Davida and Mercedes were helpful great customer service from the beginning to end
Very nice place and staff
Ms Vida, Mrs Mercedes and Mrs Gina were phenomenal.
Ms Vida was professional and recommended a storage unit that I wasn't even aware was available and then Mrs Mercedes took the time to help me write my review. Mrs Gina took the time to help me understand a few issues I encountered with my card and how to pull up my review. Ms Vida was so efficient and kindly assisted me through my issues with my card. To be honest this was a once in a lifetime experience and I'm simply amazed that I was able to pay cash. The Customer Service is exceptional and I would highly recommend anyone to Public Storage and to consider this particular location.
Gina & Mercedes were very helpful in getting me set up with unit...
Gina was awesome, she was very helpful ..I would give her 10 stars if that's possible.
She deserved a raise....
Toya and vida also gina was very helpful they help me with all my needs they have very good customer service.
Mercedes and Vida are the best agents who both help me move in to my new unit! Thank you for such awesome team members
They help u out facts..take care of any issues. I didnt like being wayyy in the back so i moved my unit and the 5x5 or7 was not worth it they r small n stacked ugg
Gina, Toya, Vida were very helpful assisting with my storage needs.
Mercedes and Zoey were very helpful with everything very detailed
Mercedes , Ann,Davida and shambre we're very helpful great customer service and fast
Very rude employees as well as the managers always giving you different prices so then they can overcharge your account had to call corporate on them a couple of times very rude disrespectful will never put my belongings there again
Mercedes and Ann were awesome made my move in perfect
Mercedes ,Ann, Vida were very helpful great ladies
Mercedes,Ann, and Vida was very helpful great ladies
Mercedes, Amber, and Toys was very helpful to me greatly appreciate it
Mercedes,Ann, and Vida were very helpful
Mercedes was very helpful with my storage needs
Mercedes and Ann was very helpful with making sure I got the right size at the best price
Mercedes,Ann, Toya and Vida were helpful
Ann Shambre and Toya was a great help today they helped me last minute with my storage need
Shambre,Mercedes, and Ann were helpful
Shaianna and Antoya was great customer service and nice
Ann is a remarkable employee and is always helping me everytime I come to visit my unit. I'm very glad to have a woman like her helping me with everything I need.
Great services
Shainna was amazing
Don't rent at this location 23104. They don't have pull carts available for your used. All staff here liar about issue regard status. My unit all the way in back of build. Not one cart available. Then restroom don't have toilet paper or bathroom. Wow this is crazy.....
Then the staff save one cart inside the office. Then tell paying customer no cart available. this is totally ridiculous paying customers can't even get carts available a billion-dollar corporation cant order pushcarts to satisfy the paying customer.
Diana & Jacob we’re super friendly. Got me in and out quick. Awesome customer service !
Mercedes and Ann was very helpful
Mercedes and Pam and zoey were awesome very helpful
Mercedes, Zoey and Ann were very helpful from start to end
It is a friendly humanitarian organization.
Ann,Mercedes and Amber was awesome very helpful
Mercedes, Ann and Amber went above beyond to help me with all my questions
Shay,Pamela and Mercedes was great quick and knowledgeable….
Clean and spacious Mercedes was very helpful
Elevators were out of order. The solution was to open the doors and let people walk their stuff up 3 flights. No discounts on rent for the inconvenience. They also commonly don't have carts available (though it's not like you can use it on stairs).
Amber and Mercedes were very helpful....
Amber and Mercedes was awesome great young ladies
Mercedes A was awesome
Eshana and the team was very helpful
Eshana and Mercedes helped me today
Eshana helped me out
Thank you Ann for your help.
Ann ,Mercedes and eshana were very helpful and awesome
Jacob was most helpful in assisting me with multiple questions and issues; anticipated my needs, researched storage options for me, and helped me secure space needed in advance of a tight deadline. He went above and beyond providing assistance and support!!!