Public Storage Self-Storage Units at 945 Rohlwing Road, Rolling Meadows, IL
of
6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x6'Online only price$ 44/moSmall 5'x6'- Outside unit
- Drive-up access
$ 44/mo $59Best Price Label -
5'x10'Online only price$ 54/moSmall 5'x10'- Outside unit
- Drive-up access
$ 54/mo $72Best Price Label -
5'x5'Online only price$ 54/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 54/mo $72Best Price Label -
5'x10'Online only price$ 75/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 75/mo $100Best Price Label -
10'x10'Online only price$ 102/moMedium 10'x10'- Outside unit
- Drive-up access
$ 102/mo $135Best Price LabelHurry! -
10'x25'Online only price$ 176/moParking 10'x25'- Uncovered parking
$ 176/mo $235Best Price Label -
10'x20'Online only price$ 193/moLarge 10'x20'- Outside unit
- Drive-up access
$ 193/mo $257Best Price Label -
9'x20'Online only price$ 197/moLarge 9'x20'- Outside unit
- Drive-up access
$ 197/mo $263Best Price Label -
10'x15'Online only price$ 200/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 200/mo $266Best Price Label -
10'x30'Online only price$ 223/moLarge 10'x30'- Outside unit
- Drive-up access
$ 223/mo $297Best Price Label -
10'x20'Online only price$ 236/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 236/mo $315Best Price Label -
10'x40'Online only price$ 241/moLarge 10'x40'- Outside unit
- Drive-up access
$ 241/mo $321Best Price Label
Nearby Self-Storage Locations
Self Storage Near
2401 Palmer Drive
Schaumburg
IL
60173
Self Storage Near
2400 Palmer Drive
Schaumburg
IL
60173
Self Storage Near
1385 E Dundee Road
Palatine
IL
60074
Self Storage Near
20 E University Drive
Arlington Heights
IL
60004
Self-Storage Near Rolling Meadows
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Rolling Meadows Storage Units Near Highway 53
Public Storage in Rolling Meadows, located right near the junction of Highway 53 and Route 14, is the place to go to find cheap self storage in northwest Cook County.
Easy highway access makes this a quick storage stop for customers in Palatine, Inverness and the west side of Arlington Heights, as well.
Less than a mile west from Twin Lakes Golf Course and Recreation Center, outdoor enthusiasts can grab a 5x10 storage unit to keep everything from golf clubs to hiking boots and even boating equipment easily accessible right near the park.
Small businesses along Euclid Avenue that need somewhere close by to keep important paperwork, files and office equipment will find the perfect storage solution in a 10x10 storage unit, while residents looking to remodel a home near Fremd High School can grab a 10x30 storage unit to keep the whole family's belongings in one place until it's time to move back in.
This facility features a large selection of climate controlled storage units, indoor storage units and outdoor drive-up storage units. There are also spaces for vehicle storage, RV storage and boat storage, including some enclosed units for car storage, as well as trucks, motorcycles and SUVs.
Whether it's a business in the Golden Corridor, a set of roommates in an apartment or a growing family in a five-bedroom home, when the need for some extra space pops up, check out this Rolling Meadows Public Storage for a variety of self storage solutions.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 445)
Love the customer service there. Kelly was so helpful,can't thank her enough. Would recommend facility.
Ever since Kelly began managing this location, there is nothing she won't do to make her customers happy. Any concerns are promptly taken care of. She's motivated, positive and competent at all she does. Thanks Kelly!
Ms Destiny in the office was extremely helpful. Such a staff is an asset to the Public Storage Business. Good job keep up the good work 👍🏻
We just rented a storage unit from here and there were issues with access due to extreme weather. Kelly went out of her way to remedy the situation and left us quite happy with the experience. Thank you Kelly!
Jace was good
Kelly is the best will always come here
Nic was beyond helpful showing us the various sizes to ensure we had everything needed while we have current storage needs. Beyond satisfied with our current location and pricing! Highly recommend this location! If you go on Saturday, be in the look out for Nic!
Nick is a very professional person to work with. He exceeded my expectations
Jace provided excellent friendly and timely service. Highly recommended.
Michelle, Samantha and Jason were great!! Today 10/7/2023 so appreciate Nick helped resolve my issue quickly hassle free and called me back to confirm with a great friendly attitude and assured any help will be given in the future if needed.
Maleigha was great! VERY good service
Nic is very helpful above and beyond. Very professional.
Nic was a big help in switching storage units
Awesome service. Samantha is the best! Samantha
Units are clean. Property manager Samantha and the other girl in the office were very helpful.
Samantha is the best!!!!!! Great customer service!!!! Highly recommended
Samantha gave me great customer service thank you
🤝
Great experience. Samantha was very helpful and knowledgeable.
Samantha is terrific!
Good storage place, Samantha helped us in the transaction to change from a large storage to a smaller one without any problems. I give it 5 stars for its customer service.
Great experience. Samantha was very helpful and knowledgeable. Even though I had to sign up online to get a better rate, she walked me through every step of the way, making this process smooth. I recommend this facility. Thank you, Samantha. Marian M.
Iam a first time customer. Samantha was the best help ever, Her people skills are par exelance,She really makes one feel at home a year professional, knowledgeable asset to your organization.
Samantha did incredible Job Thank You , keep doing great JOB
Samantha and Jeremy both did a great job helping me get my unit.
Had a great service. Samantha did a gratis job
Samantha did a great job on explaining the process to ret a storage unit. Really happy with service
Samantha was amazing, helpful, and organized… The process was so smooth and she explained everything clearly! 10/10 totally recommend!
Samantha was awesome. In and out in no time
Samantha was absolutely fantastic! Very patient and wonderfully helpful. 100% recommend her.
Samantha was a phenomenal help with getting us our unit! Her pleasant attitude and patient demeanor was fantastic! So glad we came here! She made it so easy!
We are new renters and Samantha was incredibly helpful getting us set up. Kind and flexible through the whole process. Thanks!
Samantha was a joy to work with. She is very pleasant and helped me choose the right size storage unit for my needs. She took the time to answer all my questions. I would highly recommend this location for storage needs.
Samantha was very helpful. She was very polite and nice.
Samantha is simply the best and make your experience an easy one! Def recommend
Samantha and Nisha (sp) were great at helping me find the right storage facility for my needs. Thanks again.
I came in to ask about prepaying my space for a year or two samantha was very friendly and helpful Highly recommended
Samantha was amazing! Very helpful and I recommend everyone to go to her for help! Thank you very much!
Samantha helps save me money, highly recommend 🥳🥳🥳
Samantha was super helpful and easy to work with! Thanks for all your help getting the app on my phone and taking the time to explain how everything works on it! Your the best and will recommend this location to friends.
Been to many public storages and have never been offered help like Samantha did at this location she put in multiple requests of working to lower the costs of rent and get rid of late fees and gave me a phone number to contact that would help as well really went above and beyond
I made a reservation for this location 30 days in advance. I confirmed this reservation multiple times. I re-confirmed the day before schedule move-in. On the day of move in (which had to be in-person as I needed to see the unit - sizes posted aren't always accurate, all of which I made clear), I arrived during posted business hours, 30 minutes after opening, as planned. No one was there, however. I waited for an hour, called multiple times (all calls went to voicemail), to no avail. Other people were trying to get in to. There were not signs or messages posted on the door. I finally gave up, called main office who could not help since they could not reach the manager too and cancelled the reservation. I later reached someone at this location, to confirm cancellation. Whoever I spoke to though this situation was just right. Similarly, call-center people did not care. As a result, I had to look for a substitute in haste. Been using public storages around o'hare for years. This one, by far, is the worst.
My unit here got flooded with water and it ruined a few items, including a mattress and furniture. Office stated they have no liability. Theoretically, the whole unit could completely flood, and they aren’t liable.
Good location,Meleigna help me a lot she was great.🔝
Samantha is Da Bomb, she went above and beyond for me in helping take care of crazy storage issues. She definitely deserves lots of kudos and she should get a raise for being stellar at customer service! Maliegha also deserves kudos. She went above and beyond the call of duty as well Both of these Ladies are the only reason I still store my things at public storage.
Samantha is the best! Great customer service
Samantha is great very friendly and helpful
I was told according to your advertising $30 would be the first months rent instead I was charged 200 in the monthly charge one up by $50 from what I was quoted why
Samantha is the best. Always gives great customer service!!!
Samantha was totally awesome! She made the whole experience easy. So professional and thorough too! Public Storage is so fortunate to have her!
Samantha when out off her lunch to help out.
Samantha was OSM aka awesome! She was very patient and professional and clear and answered all my questions
Samantha’s the BEST!!
Samantha was very helpful. Services were great.
Great working with Daniel! Cool dude, helped me finish everything real quick👍
Samantha is professional, attentive to a customer's needs, knowledgeable concerning different sixes of the storage units, availabilty of units, and a her top priority is customer service. Would recommend her for a promotion! Represents Pubic Storage to the max !! She is the Best!!!
Samantha is the best she help me a lot and she has very great customer service
Thank you Samantha for all of your help today and always
Samantha, always listens and offers great customer service. She handles all issues with a sense of urgency and resolution. She is an asset to this company.
Samantha and Brent, were very knowledgeable, explained everything that we needed to do. They showed two different units so we can make an informed decision. We would recommend this facility to our friends and family.
Samantha was helpful. It is a great service
Samantha helped out great!
I had just driven a 26-foot diesel truck containing all of my earthly belongings 370 miles from Cleveland with a farting, yowling cat in the passenger sea, had a not-great night’s sleep once I got to town, and had to careen this monster Penske truck over to Public Storage where two young men were meeting me to unload everything, I was tired from packing, from cancelling internet and electric and all that other awful stuff that grown ups have to do in order to move. I had Post-Move Syndrome, and I had it bad—punchy, flakey, stupid from lack of sleep, and—Just. Not. Functional.. AND THERE, BEHIND THE COUNTER, WAS SAMANTHA, my favorite storage unit person EVAHHH! Such an empathetic soul. She found a terrific unit for me, helped get my beast of a truck situated, waited patiently for me to finish my documents while I “got my unpacking guys started” (actually, I forgot all about Samantha until my unpacking guys finished two hours later). Then she smiled empathetically while I flailed around for several minutes searching for my missing lock (in front left jeans pocket), and while I completely cleaned out the contents of my purse looking for the credit card that “I had just a second ago” (in back left jeans pocket), and then worked her wizardry to ensure my Public Storage App on my phone worked so I could open the facility gate with my phone, because she could tell I was in no shape to command my intellectual faculties to attempt THAT technological feat. Samantha was SOOOOOO there for me today. I am so grateful. If you want a kind, understanding soul when you’re suffering from Post-Move Syndrome, go to Public Storage on Rohlwing Rd. Samantha will help you pick up the pieces and get the in a great storage unit!
Samantha always gives great customer service!!!! Highly recommend
Samantha did Amazing job !!!!!
Samanta is the best , she save some money to me☺️
This girl Samatha was very nice, she made my day with her service!!
Samantha was pretty nice, she helped me out solving a problem that I had. Very helpful
Samantha Is the best. Had great customer service, very friendly . Help me find bigger storage .
Samantha is the best she helped me the a problem with the lock highly recommended
Samantha was the nicest very helpful I give them a 100% I very simple and easy to rent I’ll definitely go there and send people there thanks again Have a great day
Samantha did excellent explaining process . Great work !!
Samantha is the best! Nice storage place, clean, well lit and security is good. Had a little problem when I forgot to pay and Samantha go the late fee waived, she is the best !! Highly recommend this place.
Best managers Samantha and Daniel. So helpful. I had a problem with an unit, they took care of it right away. Highly recommend this place!
Samantha gave exlent customer service.She is the best of the best.
Samantha gave me great customer service! Smooth check-in process.
Samantha helped me clear an old balance. Real helpful and friendly. highly recommend.
Samantha is amazing, very kind, she helped us a lot in our entire rental process thanks Sam you are fabulous 💓
Samantha is best!!! Found space for me in 2 min, awesome customer service!!! Loved it.
Samantha did a great job! Very quick to set up account and get started
Thanks to Samantha for helping me get a space that worked for me. Very helpful and let me check out a few different units to see if the would fit my needs. Very informative throughout the process.
Samantha is the best
Samantha is always polite.
Great location and great customer service. Samantha was a great help with changing my move in date and making sure the app on my phone opened and closed the gate properly.
Samantha and Debbie are the best!!! Amazing service
Thanks to Dave and Samantha I got my online public storage set up quick fast in a hurry and I won’t miss any payments thanks Samantha and Dave great job
Maleigha was very helpful & showed me a couple units since I will be moving at the end of the month. Very sweet person.
Good help and decent price.
Samantha Malia are insistent on getting reviews. Good place to um...store stuff.
Needed to get a storage unit before we moved and Daniel really helped us out. He took the time to show us 2 different sized units so we could get a better picture of what we needed. The whole experience was positive and he even put off having lunch when we were there.
Totally fine for what it is.
Samantha was great!!
Samantha gave good service
DAN AND SAMANTHA DID EXCELLENT JOB.
Samantha was the best! Excellent customer service and so pleasent. She did a great job.
Samantha gave me excellent customer service and very helpful.
Needed a storage unit and I had questions. I went in and they let me check out a few units to get the right size, sign up was very easy and quick. Surprised to find that they have an app for the gate as well. Nice place with drive up access to units.
great spot. front desk was knowledgeable.
Samatha was awesome. Pleasant and well informed. Great experience.
Samantha was a huge help, and the unit suits our needs!
Samantha is the best.Great customer service and very helpful!
Samantha and Kathy that great customer service
Samantha and Kathy were very helpful. I would very much recommend.
Samantha and Kathy were a great help today. Recommend completely!
Samantha Kathy are the best
Samantha is alsome
Samantha is best !!!
Samanta is the best👍
Rob was very helpful and detail oriented.
What a nice experience! I felt like family through the whole process. Samanthas enthusiasm really made my day! I will never go anywhere else to store my boat again!
Kari was a big help in the Rolling Meadows office!
ROB really was a pleasyre to work with. JOHN
On my move-in day I had a issue with the door on the locker. Samantha was able to get the door issue resolved quickly. Thanks Samantha!
Samantha was a huge help! She showed us multiple units to ensure that we picked the right one for our needs. Thanks Samantha!
Samantha was great helper and made everything was smooth.
Samamtha does great service for us . Very happy !!!!!!!
Laura was excellent and super helpful ...great job today!!!
Awesome storage location close to the high way! Huge thanks to Rob! Not only did he hook us up on a great deal he was friendly and professional! Thanks Rob! -Mark K
Great job Samantha
Super easy and convenient able to secure my space entirely online. Jason was super helpful!
Samantha was great knowledgeable went through the process without a hitch!
The service over there is beyond five stars. It seem very secure and clean. And also Jason is rockin' it
Jason was phenomenal and made us feel safe about storing our property at this facility
Samantha was such a pleasure very helpful made the whole experience so easy. Great job.
Clean, easy, quick. Everything I needed. Samantha and Jason were beautiful and helpful and fun to chat with. This place treats you right.
Samantha and Jason were both very helpful and explained things thoroughly, setup my new unit very quickly. Highly recommend.
Good service
sematha was great got my unit in minuetes
Samantha gave a wrong storage size for my car I came to drop off my car before I could board my flight I could see the space didn’t fit the garage space given to me I have to suffer now my car is on the road who is here to help me what should I do?
Samantha is very professional manager, great service , definitely I will stay with them..
The people here are awesome! I had a storage unit for about a year here and I never worried about my things being safe. I recently moved and needed to close my account with them. Both Sam’s made my experience really easy and speedy! (And safe due to COVID-19!) I will absolutely use Public Storage in the future if I need too! Thanks guys!
Both Sam's were very nice and had awesome customer service!
Lainie was such a big help. She explained everything so I knew what was going on since it's my first time renting a unit. Best experience ever.
Samantha and Mark are the best!!!!
Samantha and Mark are excellent great customer service would recommend to everyone I know!!
Laine is so friendly and absolutely amazing!!! She’s so Personable that she even help me out with giving me info on how to help me with getting help as a single mother.. saved the day and I was able to give my boys a great birthday!!!! Love her!!! Update.... cleaning out my storage unit and Samantha Adams help me and she did fabulous!!!! Love them!! Thank you!!!
We I walked in...I had all 4 with a big smile...how can I help you. Samantha and Mike mark and seth! We're so helpful with the questions I had!
It’s a complete rip off . I was renting public storage for almost 18 months and paid the dues on the due date . I told them that 1/31/2020 is the last date . I was out of town and wanted to call the office that I will be coming on 2/1 and literally I had 5 mins to clean the storage and give the keys . No one pick up the phone on 1/31 . I tried almost 30 to 45 mins during business hours and no answer . I showed up on 2/1 and literally opened The storage I was renting and closed in 3 mins . I went to hand over the keys and they charged me $73 . I clocked opening the gate at 11.05 am and returned the keys at 11.10am ... I vacated with balance and going to fight this . This is complete rip off and cheating ....
I am a customer at wheeling and saw SAMANTHA today working there she was moved from this store and I’m very upset to see her go the only person I want to deal with is samantha she has the BEST customer service in this company I strongly recommend renting anywhere SAMANTHA is because she will make sure you leave extremely happy excellent customer service SAMANTHA is a real asset to this company
Im so glad Samantha is back!!! She has always been a great help and an excellent employee.
Kelly the manage was so very helpful getting me the right space for my needs. Property was clean and would recommend this facility to anyone needing storage! Kelly knows here stuff!
I was put into a bad situation, storing a friends things. I needed to get them out of my home, and Kelly was able to help me set up a storage area and was able to help me with the billing aspect of it. Kelly was extremely knowledgeable and her customer service and friendliness was amazing! I HIGHLY RECOMMEND this storage facility!!
Today I rented online my first storage unit from Public storge. The online prices and sales were better then many of their competitors. I easily completed the Express Registration. Kelly, the property manager, was very friendly as she efficiently completed my registration. She made it very easy , thank you!
I visited the store today and met Kelly and Rob, they were very helpful and went above and beyond helping me with all my needs. If you have any storage needs this is the place to go. Great customer service and vey competitive pricing. Will be definitely recommending this location to anyone that has storage needs.
Kelly the property manager at the location in Rolling Meadows was awesome. Helped with all my needs!
Clean and easy to access space. Kelly, the property manager, is so friendly and efficient. Definitely one of the best storage units.
I needed some boxes and some directions too. Kelly and Shaina helped me with both. Thank you ladies :)
Can I store a minivan there?
Lanie was very helpful renting me my unit. It was an ownership transfer and everything was handled professionally and with the utmost integrity! I would recommend working with her and this property to anyone!
I went to make a payment today and I was assisted by Theresa. She was very courteous and had great customer service skills. Everytime I make a payment at this location I am always happy because I feel very welcomed from the good customer service I receive.
How,big are,storage units
The absolute nicest person Lainie! I could pay online however, I come in to pay in person only because of her.
Lainie is very professional and friendly. She has a great personality.
Great and quick service from Lainie
Very pleasant and helpful...
The location is convenient and has good access hours. Lanie was a big help to get us into the unit we wanted and when we needed it. We decided on a small inside climate controlled unit. The indoor building access is convenient and the climate control seems to work well. We look forward to a good storage experience here.
Lainie was extremely helpful and knowledgeable in updating my account info and with a great attitude ! The office is cleaner than it was months ago and it even smells clean. A welcome change.
Lainie was so very helpful. She has excellent customer service.
Lainie is awesome! Always pleasant and fantastic customer service! She saved me stress and more importantly money on two units so I wouldn’t have to move.
Lainie, omg one of the best customer service people I've met in 30yrs. Such an asset to public storage and good old baseball, hot dog, apple pie and Chevrolet america. Great googley moogely !!! Lainie is the top!!!!!!
Great storage place...Laine is so helpful and super nice.
Extremely efficient, friendly staff Lanie was very helpful. I was in my storage unit within a few minutes
Lainie is absolutely wonderful and soo helpful.
Helpful and Kind to us. Great Spot to get in and out. Thank You.
Lainie is always smiling and very pleasant. Wonderful person to do business with.
Lainie was great to deal with. Super friendly and helpful.
Lainie is always pleasant and very helpful, I had an issue with my space and she solved it by transferring me to a better unit at lower price, great customer service thank you!
Lainie is very friendly person. She provided very great service and made it easy to get a storage unit.
Ms lainie Help me out when I came in and I had may questions . She answered every questions I had and more . Great personality. Very happy and positive person she is . Great help
Lainie was excellent. Was fixing was an error in my reservation before I even walked in! Excellent customer service!!!
Great customer service! The front office is neat and clean.
Lainie.is always very courteous every time I pay my bill.
Went into to inquire about some storage units for my upcoming relocation and Lainie, who introduced herself as the property manager, helped solidify my decision. With the assistance i received from her last week, i have all the right information i will need for my upcoming move in September 2019.
Very nice and helpful staff!
Lainie at 08223 is a great customer service rep there and has made my decision to move in very easy. She is extremely friendly and always takes care of anything you need. I will recommend her to anyone else I know looking for a storage facility. If not for her, I would not make such a quick decision to choose this location.
Moving is the worst, but Lainie made it much better with her friendly attitude!! I came into the office in a bad mood and left in a great mood all because of Lainie. She did a great job!
Nice facility. Great staff, especially Lainie. This marvelous individual helped me work through my paper work issues and provided me with outstanding courtesy and was totally understanding regarding mu particular situation. Lainie, your the best!!! John
Lainie is very nice and willing to help. She made my first trip there a very pleasnt experience.
Lainie and Shanena were great to deal with. They were very attentive to our needs and made sure the right unit fit our unique requirements. They were a real pleasure to work with and super customer focused. My experience with the national call center was not very good. Lainie saved the day and she earned our business on her own. The facility is close, convenient, clean and secure.
Excellent service from Lainie and shanena
Worst company to deal with! For the past 6 weeks or so we have the worst time to get in or out of there.
I went in today to update my cc and talked to Lainie. She made it very easy to do. Very friendly. I talked to her about a few other things and she answered all my questions. Glad she joined your staff. Thanks Dale
Amazing !!!! Laine is the best !!!!! Thank you so much .
Lainie was very friendly and entertaining while she helped take care of some issues
Place is great and is exactly what I need for my small business. Lainie at 08223 is awesome and made the entire experience even better.
Laine is great..thank you!
Lainie was great, good pr
Great experience. Dale was extremely helpful and informative. Talked me through the entire process. Lainie, who runs the location, was also a pleasure to work with.
Sam was great helping me secure a unit today.
Lainie was very helpful with all my issues. I will only use this public storage because she is so great to deal with. Her cheery personality always makes visits and transactions a good experience
Went in for a quote and was greeted by the most friendly storage facility employee ever. Lainie was quick witted and made my experience more then pleasurable! When I need to store my valuables I know who will get my business!
Lainie was fantastic. She was very helpful and very personable.
Discovered storage locker mechanism broken, will be fixed within 24 hours. Absolutely insane service speed from Lainie.
Lainie was super helpful during this stressful time in my life. She kept her calm. She was super soothing. She helped me resolve a major credit card discrepancy/ fraud/ family issue in a super super timely manor. The issue is now taken care of. I found Lainie to be super helpful and I believe she totally helped saved my things. Thank you Lainie!!!
Fantastic experience!!! Lainie was a blast!!! Loved her attitude and helpfulness!!!!
Lainie was extremely pleasant and helpful. She genuinely enjoys her job!!!!
Good customer service
Lainie was awesome!!
Lainie was very helpful and friendly
Lainie was super friendly and helpful as the registration process takes a little while. She kept the conversation going and made it a pleasant experience
Lainie helped me a lot. Found me a convienent location. I was pleased with her customer service.
Lainie was very caring and great employee should be grateful to have her.
Lainie is awesome! Thank you so much!
Lainie was EXCELLENT in helping me resolve some book keeping issues. Very friendly, quick and professional. The best experience with Public Storage thus far. *****
I went in today and was helped by Patricia. It was an amazing experience! She was kind, and patient with me. Patricia was knowledgable, explained everything in great detail. I will definitely recommend this location, keep up the great work! Thank you Patricia for your help!
I've had my unit at this location for over a year and I must say this was a wonderful experience. Very clean units and the staff is always super friendly I would definitely recommend using this facility for all your storage needs and the prices are very reasonable. Patricia is an excellent manager and so friendly to talk to :)
Richard was so helpful. He made the whole process very easy!
Richard was extremely helpful and conducted himself with great customer service attitude, thank you richard.
I stopped by at 945 Rohlwing I was helped out by Miss Fatima. She was wonderful and helped me out sort out my storage issues. She is very professional and very polite. A great asset to your company.
Great customer service. Talk to Fatima!
Brian was awesome and super clean facility
You have a BMW X5 belongig to Tom Andrews which we sent a key for. Could I ask you to put a guitar in it and how would I arrange for it to be delivered? Also hwo should I deal with thanks
Richard was very nice and helpful. Made sure I found just the storage unit I needed for my storage needs. Excellent customer service!
Fatima was a wonderful help!
Paula was very helpful and quick to respond to my inquiry about availability on storage units. She was very friendly and knowledgeable of what was needed to fit everything I needed stored. Great customer service and will continue doing business with them and refer anyone I know to this store.
Thanks so much Paula for help!!! She found for me exactly that storage what I was looking for. Great service!
Great customer service from Richard and the staff!
Richard and paula did a great job walking me through the steps and helping me pick the best storing option.
Paula was awesome. Friendly and fast service.
Paula was great friendly professional if they had 10 stars I’ll select the 100 star for Paula
Natasha was very professional and provided exceptional customer service !
Paula and David really helpful explaining the process ....and move in formalities.
Paula and David are awesome. Helped and guided us through the process very well. Highly recommend their services.
My mom just recently passed, but Paula was able to help me go through all the legal paperwork and get my mom's belongings out in a timely fashion. The whole process took less than a week, and that was with me having to come down from Milwaukee and make time from work! It was the easiest of my mom's final affairs that I had to take care of. Thanks guys!
Paula and Maurice were able to inform me of my options and needs and very helpful
Paula and Pat, provided great services finding the right storage unit for me. Very friendly.
Paula helped us out, everything was clear. Would recommend!
Friendly and quick experience from Paula who answered and addressed everything clearly! Highly recommended.
Paula was very informative and friendly. She made the transaction very easy
Paula was super friendly and helpful in getting me into my unit!
Paula was amazing.
Paul’s was beyond helpful very pleasant lovely lady very happy with the service
Very prompt and friendly service from Pavla and Kelsey and Joe. Very impressed and well satisfied. Good job!!!!!
Paula was very professional and helpful. Nice experience.
paula frendly clean property
Kalise and Paula were very profesional. They helped me with all my nerd. I will recomendó this locación for sure.
I have been using Public Storage for my moving needs for a few years, but this location takes the cake! Jovani was the sweetest and most helpful staff I have ever had the pleasure of experiencing. He truly took the time to listen to my moving concerns and made very insightful suggestions into what I should use to protect my belongings. He even suggested a money saving bundle to get the most for my money! When I finished up he helped take the boxes to my car and loaded them in for me to make sure that they didn't get damaged or ruined in the snow! I ended up needing more boxes and I was more the happy to return and have Jovani help me out again. He was a very knowledgeable employee, incredibly helpful and took the time and patience to explain everything i needed to know about their products so i was more than confident in my purchases. I ended up having a great move and all my items were packed, stored and moved without a single damage or break! Thank you Jovani!
Kelsey was very friendly and very nice. Awesome customer service!
Paula and Tichina was really nice and friendly. Great service
Paula was great! The move was very smoothly!
Paula was very helpful.
Paula was super helpful!
Davis was very professional , kind and helpful in assisting me. I was happy he was to one one wait on me.
David is awesome, he was helpful and informative. Got to use this place!!!
Paula always has a positive attitude, and is always helpful when I have a question or issue. Excellent facility
Paula was ver helpful and cheery throughout showing me the space and setting things up. She clearly explained everything and made helpful suggestions
Jovoani was very helpful and polite
David was great!
Everything was good and prompt. Excellent service
This is a clean, well kept location. Paula and Jovani made the sign-up process painless and answered all my questions. They offer moving supplies if needed.
Sam was great, very informative and thorough. Great experience.
Their lack of communication is amazing! It's ok to inconvenience there tenants.
Paula was great made the rental process very easy very friendly and helpful
Easily assecciable to. Very safe and seems secure
Great place
Transaction was clear and precise. The facility was clean and secure. Most impressive was Paula for her professionalism and attention to detail. Highly recommend.
David was very helpful in showing us options on which to choose. He was very friendly as well.
It was nice to have someone like Paula arrange my storage rental.
Sam and Paula were very helpful today securing my storage unit. Sam was thorough and went over everything with me in detail. It was much appreciated!
David was very helpful with the registration process. Made me feel real comfortable about renting a unit at there facility.
David was very helpful in deciding on a unit. Very friendly. Would do business with public storage again if needed! Fast service was great! Ty so much public storage.
Sam was great, fast and easy to understand. They even stayed late to help me out!
Safe and dry
David answered all my questions. He is a strong asset for the company and knows the property well and he was very attentive. In the past,I worked with I have worked with Paula and she was great too. It was a pleasure working with Public Storage for all my storage needs.
Paula and David are the best!
Great. So helpful. David is awesome
David was amazing! He made the process super easy and fast! Great location and the people working here are great!
Dave was very helpful.
Very clean facility, great customer service, convenient one stop shop for all your moving needs!
Dave did an excellent job in assisting me with my transaction; and provided additional information that I asked for!
Paula was very friendly. Love it.
Dave was helpful and very personable. He made sure to answer any questions we had and we would definitely return to do business with Dave.
David was very helpful and professional! Great clean facility
Very helpful and friendly. David helped me with directions!
Dave was very friendly and helpful. He made sure to answer our questions and make sure we had everything we needed, as well as the proper sized unit to fit our needs. Would definitely return here for future storage needs.
I lost my purse and Paula and David were kind enough to track me down and I am so greatful for them both ! Thank you!
David and Paula did a great job assisting me and gave me great info on my storage
David was pretty helpful. Didn't like the extra fees that were thrown on me. I ended up paying more then i anticipated.
David and Paula are excellent customer service reps! Very fast and helpful
David and Paula work very well under busy circumstances. Very polite and very professional.
David and paula are the best
The facility is locating in a perfect location for my parking needs. Paula and David were very helpful. Thank you!
Staff was very helpful! One of my friends was helping me to move things out of my storage unit and David gave him a ride on the golf cart back to the unit, where my dad and I were already packing up things. I really appreciated it!
Samantha was very clear and pleasant with instructions. She was wonderful and easy to work with. Good place to do business!!
Samantha she give a good service for me I like her so thank you so much
Samantha was an amazing help during this sudden and stressful transition I'm going thru! Very happy I had her to help me get things in order!! Customer service was A+++++++
Very helpful staff, affordable pricing, ultra secure location.
Samantha was excellent help.
Samantha was great
Samantha was absolutely AWESOME! Great customer service and product knowledge. Thank you, Samantha!
Samantha is a wonderful property manager. She was very helpful and nice.
Samantha was awesome!
Great location, easy access, fantastic personal, Samantha's always helpful !!!
Samantha is a rock star and influenced my decision to rent a unit here. Very friendly, knowledgeable and no BS, great customer service.
Samantha did a great job setting us up with a storage unit.
Samantha helped me a lot!! Great location!
Samantha was great explained all good
Samantha is awesome!
I had a great service from Samantha. She was kind and gave me all spaces. She was great!
This location is Great! Always wonderful customer service! Samantha is knowledgeable and kind. Any questions you have she is there to help! Also Meghan is very helpful and will go out of her way to make sure you are happy!
Samantha did a fantastic job evaluating my needs, great person to work with and she always helps in every possible way. Thank you again from Northwest Mechanical & Electrical, Inc.
Samantha was extremely helpful when buying boxes as well as other merchandise. Highly recommended customer service!
Samantha gave great costumer service, great property and great location. Highly recommend. :)
Samantha was fabulous! Super friendly and efficient.
Samantha is awesome and friendly.
Great customer service from Samantha. Convenient location, would personally recommend to everybody.
Brenda is a warm and friendly woman. I appreciate her service.
Great service from Samantha
Revised review: First this place needs an updated website, second when I used their website to schedule my move out I also followed up with the office to ensure everything was complete and there was no balance due. This was confirmed. Second they called me a month later to collect a balance to which I told them was already settled, they confirmed this as well. Now today i get a letter stating I was sent to collections. Maybe if Samantha spent less time taking smoke breaks (3-4 times every time every time I went to my unit) and more time keeping up with accounts this wouldn't have been an issue. Time to hire new help.
friendly staff, helpful, and flexible!
Crespo was very helpful and professional.
Samantha was very quick and helpful!
Samantha does a great job. Very friendly, excellent customer service!!
I come in to make payments. Kisha Samantha Brenda is always helpful
Kisha. Very clear and informed.
Came in to get some boxes, Samantha was very friendly and a pleasure to deal with.
Samantha the manager is very pleasant friendly and helpful. Had just what we needed. I recommend them.
I had a every awesome rental experience samantha the store Manger there was great answered all my questions and explained everything step by step I recommend anyone to go there and ask for samantha you will not regret it.
Kisha is very friendly and efficient. Great experience. Highly recommend.
Fantastic place to store. Clean and super friendly. Dennis is the best!
George was outstanding! He helped me get the best space and deal. He was friendly and respectful. Right as we got started doing paperwork, Fiancee called from Navy boot camp and I couldn't hang up. He understood and didn't hesitate to help me fill everything out while on the phone. I was very thankful.
D Samantha is very helpful and pleasant.she provided quality customet service.
Daviaun and the rest of the staff were a pleasure to deal with made the move in easy.
Daivaun and Samantha had great customer service. They helped us in crunch time and made the rental process fun and fast
I had worst experience with this place. They will give you wrong information and make money out of it. Property manager Samantha,district manager Jackie they don't care about customer. Be careful, don't trust them.
Samantha gave great customer service. Highly recommended.
Samantha was helpful and answered all my questions as well as helped with the layout of storing my items to maximize the space. She went above and beyond by providing alternatives when I was in a pinch. Thank you so much Samantha, your great customer service and a friendly smile go above and beyond!
Samantha was very helpful and set up my account quickly. She provided great customer service. The company's policy of sneaking in a fee for the lock - that you have to buy, and insurance - that you also have to buy, and an administrative fee, makes the first month for $1 a bit deceptive... it's more like first month for $57, but... Samantha was very friendly and of course it's not up to her. Kudos to her for helping me understand the storage unit options, and getting me into the unit quickly.
Samantha helped us pick the perfect storage space and was very patient with us.
Wonderful Samantha was extremely helpful kind and understanding highly recommend this facility done
Samantha was very helpful when I went in and told her that I had a storage unit on hold. She explained all the details of what needs to get done. She made it easy for me to understand and quickly. I also went back a few weeks later and had a few other questions which she had the answers. Samantha was very helpful and a A+ to have her work for Public Storage.
Samantha was so precious she made that experience way more than I thought would ever be. With her big joyful smile,she answered all my questions.
It was great to see Dennis back at rohlwing. Please bring him back.
Samantha was awesome. She helped us with everything and answered all our questions. Great customer sevice!!!!
Samantha was really helpful and nice great place
I went in there today during my lunch hour and I was in a rush. Samantha was very helpful in assisting me in paying my overdue bill in a timely manner. I also had a question about my storage policy and she also was able to answer my inquiry. It's nice I was able to encounter a friendly person with excellent customer service skills which is becoming more rare these days.
After notifying our upcoming departure, we are denied a refund of an autopay to our account. Moved out on 7/5....autopay taken on 7/6. Agent on duty on our departure promised us a refund. Agent on duty today states that she was incorrect.
I had a wonderful experience with Samantha she was super helpful with me walked me to my unit in the rain for purpose of helping me get into my unit I would recommend this storage place to anyone I know as long as Samantha is helping
Could be cheaper... Tom guy professional and friendly.
Spoke to Brenda gave 150 to move in and she found a special and gave me my money back You just don't find service like that anymore
Nice
My experience with this location is already 100X better than my previous experience with Public Storage. The lockers and area is very clean and the check-in process was very quick and easy. "Brenda" helped me and was very professional, explaining everything well and answering my questions. I only needed a little extra space for the time being and this location was the closest and best priced of the storage options in the area.
Tom was great- made it very easy
Great management services! Dennis is the man to talk to!!!
Tom helped us get signed up for our storage unit. He was very courteous and knowledgeable. Would definitely recommend Public Storage for anyone needing a place to store things. The price is good too.
Dennis is great to work with. Nice facility.
Awesome service from Dennis in the office! Perfect location!
Dennis was extremely helpfull !!!
Dennis is very helpful!
At the end of a work day having to go and make decisions on where to store your personal belongings can be challenging. But I have to say Juliet made it a pleasant experience! Great intro price and easy access. Felt secure. Thank you Juliet for your time, careful attention to detail and your patience......Great customer service! It was a pleasure meeting you!!! Thank you😄
This is the best place to store your stuff. Very clean and neat. The manager, Dennis is very helpful and courteous.
Just felt the need to spread the word about my great experience with Pubic Storage. The staff "Dennis" was amazing, he was always available to assist with my needs. As a seasonal camper I need winter storage for my RV and parking here was safe and secure, with an access code so I could come and go as I pleased. Rates are reasonable and when preparing to pull my rig out Dennis was there to help with the process. I even got a call the next day from Dennis checking that everything worked out well for me. I will be sure to return to this facility at the end of the season and know that rig will be safe here again. Thanks PS and Dennis. David K.
Met Dennis for the first time at storage help me out fantastic guy
Great service. Dennis is very helpful
awesome service here. the manager helped me choose the best deal. we got a great bargain on boxes. thanks to Dennis, we saved 30% on boxes
Great experience here and have always come here. Customer service is always so friendly and they really work with you on all your needs! I have been here 2 times for my storage needs and will definitely be back for the future! Dennis has helped me a few times and he's a great guy and an even better customer service rep.. Thanks a lot!
Dennis in the office was great. He got us a great unit. He was fast and efficient.
Dennis did a great job walking me through my options and getting me set with the right size storage space.
we rented at this public storage because of the reviews we read online and we werent disappointed. the manager Dennis was efficient from beginning to end. he answered all our questions and helped us chose the right boxes and supplies we needed.
Dennis was a great representative. .. fast friendly effective customer service. .. Dennis Rocked. . thank you
Dennis was a great help in finding me the perfect storage. Great place to store
THIS PLACE IS GREAT, Dennis is fantastic
Excellent service at the desk from dennis
Awesome customer service, helpful, and easy to work with!
Dennis was very helpful in the beginning and the end. He answered all of my questions and made sure my needs were met. When snowed in he shoveled out my storage unit so I could get access. I love that I could come any time of the day on my own schedule to get to my unit. Great service, great people.
We went to this location to see a storage for my daughter and the manager showed me the perfect unit up front and center forher. I will recommend this for her to rent. Thank you Dennis
Dennis was great walking us through the prospective units and hooking us up with a unit. Reviewed everything with us. Advised us on the insurance options which was very helpful. Thanks Dennis!
dennis was awesome! very helpful!!!!
My first experience with this particular Public Storage facility was so lovely. Kathy was extremely warm and welcoming and got me setup in my unit quickly and efficiently. Unfortunately my customer service experience with them has quickly declined so much to the point that I am seriously considering renting a storage unit elsewhere. My credit card that I had setup on autopay for my storage unit was stolen a few weeks ago and in the aftermath of this combined with the busyness of the holiday season I forgot to update my new credit card information on my account. I received a call from Dennis (the property manager) about this and he notified me that I needed to update my credit card information but that I had until the 26th of January to do so. He never once mentioned a late fee or them cutting the locks on my unit. Much to my surprise I get a call this week (less than a week after the phone call from Dennis) from Verna at Public Storage telling me that a late fee has been applied to my account and that if I didn't update my payment information that they would be cutting the locks on my unit. Needless to say I was extremely distraught over this having thought that I had until the 26th to update my payment information and she said that she would have Dennis call me to discuss the matter. It is two days later and I still have not received a phone call from them. I am not a person who goes out of my way to write bad reviews for businesses but I was so disappointed with this particular situation that I felt the need to say something. There is no excuse for bad customer service especially when there are a dozen other storage facilities in the area that I could move my things to.
Yo he sido un cliente desde hace muchos años . Tengo un negocio y mantenemos nuestro traila en este lugar . El gerente Dennis es genial y nos ayuda todo el tiempo. El servicio es superior
Dennis was very personable, helpful, and answered all questions accordingly....
The manager Dennis was very kind and personable. The units were very secure and clean. I would highly recommend storing your property there.
The mgn very nice show me space. And told me how to pay each month. Dennis also told me to get the insurance. thank you.
Very clean, well run. Easy to access the keypad to enter or exit. The overhead doors were easy to operate. Very good storage facility! Dennis in the office was a pleasure to work with, always patient and professional.
The manager Dennis was great. He got me a great deal on parking space and answered all my questions. I feel my truck will be safe here and protected. Thank you
The manager was very helpful. I lost my phone somewhere at public storage and he took the time to help me look for it. He was very considerate and helpful. I recommend him and this place for their service. Thank you Dennis
Dennis Dominguez was excellent. Very helpful. Thank you. Pascal P. Colletier
Dennis was great in and out no problem
Great place, exactly what we needed, Dennis was very helpful and kind to us.
AWESOME! Dennis was a BIG help!!!!!
This is my first time storing my truck at public storage. The manager Dennis was great. He showed me a few spaces and let me choose the one that fit me best. Great service. Im very happy.
Dennis has been extremely helpful and professional. We love public storage - will always use in future.
Came into rent a parking space today, was met by Candice she was a very nice lady. Thank you
I was assisted by Dennis, he was very helpful. i needed some moving supplies and he suggested me a pack of boxes to start with, it also included other items in this box to get me started. This location will definitely have all the moving materials you will need to pack you place up. Thanks again Dennis
I had a very good experience with Dennis. He is very nice and helpful. He had all the answers to my questions. I would recommend this location. Two thumbs up. Thank you Dennis!!
Made payment in person with Dennis. Great customer service! !!
The manager Dennis provides the best customer service. He is very attentive to my needs. I have 3 parking spaces here and like the service he provides. I recommend him.
Very professional and quick to help.
The manager Dennis and the assistant manager Brenda are very personable and helpful. I like this place because it is very clean, well lit and the customer service is spectacular. I will recommend this location to anyone who needs storage. Kudos!
I went to rohlwing road to pay my sisters storage and was pleasantly surprised at how the manager Dennis helped me. He greated me with a smile and was friendy the whole time. He took care of my needs . Great service clean location. Recommended highly!
The manager Dennis is amazing at this location. He helped us out by suggesting a smaller storage space when I couldn't afford the space I have now. Great customer service! Highly recommended! !
Great clean and well lit. Well managed and great service. Thank you dennis.
This is a wonderful location, nice and clean. The property manager Dennis is very knowledgeable and helpful. He made our move in quick and easy. I will recommend this location to anyone looking for storage...
Dennis rocks! He was a great help and very resourceful. I recommend him and this location
I had a very pleasurable experience with this public storage. Dennis was very helpful with everything. Excellent rates and overall good customer service.
Excellent Service!! Dennis at the front desk is the best.
Dennis really help me out he really knows how to treat his customers.. thank u dennis
Dennis took good care of us by clearly outlining the best deal available. I am certain I got the lowest price available in all of Chicagoland for the unit we rented. The whole deal took 20 minutes start to finish - on a Sunday no less. Couldn't be more pleased! I know where I'm going next time I need storage space.
I helped my mother move in this month and it was the best experience we have ever had with a storage facility. Kathy McLin was the nicest, most helpful property manager we have ever met. She explained everything in detail and was so patient with my mother. We are going to recommend your property to our friends.
Kathy was amazing helping us chooae the right size unit to store our life in while we find a house. She made it easy, comfortable, and it was of course afforable. I would recommended this loxatuon even if its out of ur way. My favorite part is she remembers her tenants by first name and is always smiling! I wish more pwople were like her. Thanks for the help kathy! -kari and craig heard
We have had a unit here for over two and a half years and it's been a great experience the entire time! We are moving out now and it's been the smoothest, easiest process of everything we've had to do! Kathy McLin is a fantastic and wonderful lady who always has time to go the extra mile to help with whatever you need, or explain things thoroughly whenever you have questions. Wish we could transport this facility with us! 5 Stars for sure, and I'd give more if they'd let me!!:)
Great service
This month, Kathy Mclin from Public Storage on 945 Rohlwing Road offered to my client and I a fabulous experience with opening an account at her location. My client is experiencing pain in her young life, and needed to move her special belongings into a safe location. When I called this location, I was greeted with warmth and expertise. All of my questions were answered and my client felt very comfortable walking into what could have been a negative experience. Kathy even stayed a few minutes late on her Saturday evening, for my client ran into traffic and couldn't make the closing time. I have been telling people of this positive experience and will refer anyone that is looking for storage to this location, due to the fabulous service we received. Kathy Millin, Executive Director Palatine Opportunity Center
Kathy was great! She really worked to get us exactly what we were looking for!
Very easy. Kathy is the best.
Easy and friendly service
Kathy is excellent. Highly recommended.
We've had the best possible experience at this site. Kathy and Lindsay are always very friendly and helpful with tips and suggestions for our storage needs. The facility is secure, clean and easy to access. Highly recommended!
BEWARE! THE PERSONAL AND EMERGENCY CONTACT INFO YOU GIVE THEM IS NOT - REPEAT NOT - SECURE! SCANDAL!!!!!
Kathy was very cheerful, efficient & had the sight all ready for me when I arrived. I know that we it has been an extremely snow filled winter , but when I notified her when we were going to pickup our RV for vacation, the sight had been cleared of snow. Can't ask for better service!!!!!
I rented a locker at this location from Kathy and everything was great. She was knowledgeable and very helpful. The place is very clean and gives a safe feeling. Thank you for everything
Kathy is a great manager and very kind. I know the lot had recently been repaved which is great overall. The access for the gates is at car-window high so there is no having to get out of your car to punch in entry key. That means a lot when you're having to fight the winter wind. I never had an issue renting from this place.
Just an update...I went back to Public Storage when the business need arose. Kathy was so accommodating. Everything was just as I remembered. I cannot say enough wonderful things about this facility and the manager, Kathy. /// I love this Public Storage location. Everyone is very friendly and accomodating. The manager Kathy is super great to work with. If you have storage needs to the area, choose this location.
This Public Storage has been by far the best storage experience I've ever had! Management is awesome!!! Kathy makes sure that you are happy with your experience and if you need something she gets it done fast!! As long as I continue to need storage I will be using this facility!
Kathy was a huge helping from the beginning. Feel good knowing that my items are stored in a place with people like her. Would definately recommend this location!
My family and I had excellent service from Kathy Clin at the Rolling Meadows Public Storage. She went out of her way to help us. I highly recommend this facility. It is clean and well-organized. I look forward to working with Public Storage as a pleased customer. Margaret Raab
Kathy in Rolling meadows is amazing! This property is very clean and everyone is friendly but Kathy is wonderful and remembers not only my name but my children's names as well. She also helps with any and everything you need.
Friendly staff, Robert and Kathy were very helpful and took care of what I needed.
Kathy at Public Storage in Rolling Meadows was extremely helpful and accommodating. She helped us determine the correct size of unit we needed and made the process very quick and easy. I would recommend using Public Storage on Rohlwing Rd in Rolling Meadows - and ask for Kathy!!
This place is always seem clean and well organized. The services is always amazing, the workers are always friendly and treated me like family. I feel very safe storage my stuff at this place.
Very clean and well lit. Since I store for a home business, I am there at all times of the day. Kathy is very helpful and always ready with a smile.
The manager was was extremely helpful and nice. Nice, big, clean facility. Great prices. And the manager Kathy is wonderful. I would highly recommend this place to everyone.
Our organization, the Palatine Inverness Arts Council, has used Public Storage for years. Kathy McLin runs a very clean organized storage facility. Our unit was the perfect size for our needs and gaining access to the unit at all hours of the day was very helpful when we were running an event.
Renee M. was AWESOME! What a pleasant experience. Easy access in and out. State of the art locks. No "Hocky Puck" locks required. Unit very clean and door opened and closed easily. She listened to my needs and made the right sugestion. I would rent from the anytime!!