Public Storage Self-Storage Units at 2213 N Rand Road, Palatine, IL
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 44/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 44/mo $59Best Price Label2 units left! -
5'x10'Online only price$ 47/moSmall 5'x10'- Inside unit
- 1st Floor
$ 47/mo $62Best Price Label -
5'x10'Online only price$ 57/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 57/mo $76Best Price Label -
7'x10'Online only price$ 88/moMedium 7'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 88/mo $117Best Price Label -
10'x10'Online only price$ 106/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 106/mo $141Best Price Label -
10'x15'Online only price$ 136/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 136/mo $181Best Price Label -
10'x15'Online only price$ 143/moLarge 10'x15'- Outside unit
- Drive-up access
$ 143/mo $191Best Price Label1 unit left! -
10'x20'Online only price$ 179/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 179/mo $239Best Price Label1 unit left! -
10'x20'Online only price$ 184/moLarge 10'x20'- Outside unit
- Drive-up access
$ 184/mo $245Best Price Label -
10'x25'Online only price$ 217/moLarge 10'x25'- Outside unit
- Drive-up access
$ 217/mo $289Best Price Label -
10'x30'Online only price$ 277/moLarge 10'x30'- Outside unit
- Drive-up access
$ 277/mo $369Best Price Label -
10'x25'Online only price$ 302/moLarge 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 302/mo $403Best Price Label
Nearby Self-Storage Locations
Self Storage Near
2025 N Hicks Rd
Palatine
IL
60074
Self Storage Near
143 E Lake Cook Road
Palatine
IL
60074
Self Storage Near
1385 E Dundee Road
Palatine
IL
60074
Self Storage Near
20 E University Drive
Arlington Heights
IL
60004
Self-Storage Near Palatine
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Palatine Storage Units Near Highway 53
Public Storage in Palatine offers customers a variety of self storage options, just north of the intersection of Rand Road and Hicks Road.
For frequent visitors at nearby Midtown Athletic Club, a 5x5 storage unit at this location has no problem fitting sports gear year-round – from tennis to swimming to just somewhere to stash exercise clothes when hitting the workout room.
Apartment-dwellers off of Lake Cook Road can use a 10x15 storage unit to keep old electronics, tools and boxes of out-of-season clothing not too far away.
Rapidly growing families throughout Community Consolidated School District 15 that may be in dire need of some extra space can use a 10x30 storage unit to store everything from sectional sofas, dining room tables and a spare refrigerator or freezer to bedroom furniture, patio furniture, bicycles and more.
Between indoor storage units and outdoor storage units, not to mention the option of climate controlled storage units, there are plenty of cheap storage units to pick from at this location.
More than just a place for storage space, this location also sells storage supplies, including moving boxes, packing peanuts and bubble wrap.
Besides Rand Road and Highway 53, easy access from Dundee Road or Quentin Road opens this location up to customers all over the north side of Cook County.
Stop by today and see what makes this Palatine Public Storage a go-to spot for affordable self storage solutions in the community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 318)
Mike helps all time
Nice easy in and out using the mobile app. Clean facility also.
Great experience with Mike! Helped me figure out the size and for future units once I downsize!! Clean facility and easy to get to.
Mike has been very helpful.
I had a great experience at Public Storage, thanks to the exceptional assistance provided by Mike. He went above and beyond to ensure my satisfaction and successfully helped me secure a refund on my rental space. The customer service was outstanding, making my overall experience positive. I highly recommend Public Storage, especially for their dedicated and helpful staff like Mike.
Mike is always helpful and courteous and willing to solve any issues.
Very helpful . Thanks Mike
No karts, office is always closed
I am very happy with my climate controlled space!
Great storage location, very clean and easy instruction. Mike was tremendously helpful and provided phenomenal service & support. Overall great experience !
My name is Antonio. I just moved in. I'm happy I got this place. Mike is a person in charged of the storage on Rand rd location in Palatine, he help ne with some question that I have. He us very nice person.
Very clean and affordable!
Excellent service at this location! Highly recommend Mike!
Very clean and well maintained facility. The property manager , Mike, was extremely helpful and will go above and beyond to assist. Mike took the time to show me where my unit was and how to use the lockers without me ever asking. Great customer experience, I will refer any of my friends and family to this location in the future. A+++
Mike was so nice and helpful the whole time he even take the time to help me set up my account.
This is a good business! The manager and staff have always been really helpful and friendly to me and my family.
Editing review...after two or three month of having the unti... Mike was great with showing me the unit and getting me all set up for the journey of storage renting! Thank you Mike for your help! 😎 but now customer service on the phone won't help as I'm in a bad situation where people should give leniency to those who need help. But nope they just want money out of you or else your stuff gets put on an auction block and until it's zerod out not even caught up on the month missed they still won't help out. Mike is still helpful though but I'd like for the district manager to call me because they have the higher power to take stuff off the blocks or to waive the fees. If the auctioneers knew that the unit had all of ones persons belongings in it it would be taken off. It's so sad how this world is so hungry for money and make the customer stress out about their stuff.
Clean well maintained facility with easy access and a helpful staff.
Very helpful staff thanks for the move mike was very helpful setting everything up.
How tall are the storage units?
Mike was very helpful as I vacated the unit today. My unit was easily accessible, the property is spotless. I’d come back again if needed.
Working with Mike at PS at this Rand Road location is always a pleasure. He care about me, the safety of my unit and takes pride in the work he does. Thanks Mike for all your do!
Great space nice and clean Friendly staff
We transferred to a smaller unit at this facility. Mike was incredibly helpful and great to work with in finding the right unit.
I got a great deal for my unit at this location great prices staff is helpful especially Mike. He came out and helped me out when I was having trouble with the lock.
I recently worked with Mike at this property after moving from another public storage location. Mike was super helpful finding me a unit that met my needs. The location is great and very clean!
First time user. Mike was very professional and helpful with showing the facility and answering all our questions. Very well done Mike!
Mike helped me with picking the right unit, and was always helpful while we had the unit there. We bought a house and no longer needed it, and he was incredibly friendly throughout the vacate process. I would definitely come back here if we needed to utilize a storage unit again!
Facility was exactly what we needed, Mike was a great help.
MIKE B WAS VERY HELPFUL TO RENT A SPACE FOR ME!
I came in, unsure of what type of unit I wanted. Daniel was kind and helpful, unfortunately the location was further than expected, but I was satisfied with the service.
Mike was helpful every time I needed assistance on all points. Thanks Mike
Mikey was friendly and helpful! Space was clean and ready same day thank you!
Mike the manager and Daniel were very helpful at this location.
Mike was great to work with and our contactless move in was flawless. Easy to vacate when our storage needs were over and a location convenient to several expressways. Highly recommend this location and company.
The storages are very clean and it has climate control as well. Really good service.
Great location for storage. Mike was nice and called to check in after I rented online. All contactless renting.
Mike provided me great customer service and showed me examples of unit types available. Mike was very thorough assisting me with the transaction! Thank you, Mike!!!
All storage units are on the ground floor. Security gate requires log in /out. Supposedly their app allows you to control gate, but I can never get it to work. Suits my needs perfectly.
Mike was great to work with, storage facility was very well run and we ended up getting charged for the next month the morning after we moved out and he reversed the charges and was very accommodating. Great to place to store stuff and excellent customer service.
Mike was great to work with, very accommodating and helpful ! :-)
Mike is a great guy. Took the time with me, multitasked really well. Worked late after closing to ensure everything was "right" for me. Again above and beyond from Mike.
Mike was very helpful !
So very pleased with the service and cleanliness
Mike was friendly, a great guy and made my day. 👍🏾
Went looking for a certan size but didnt work out :(. Lucky Mike was there to help me find the perfect storage size! He was very friendly and was patience . Thanks for your help Mike!
Mike was very patient and kind. I had the best experience ever.
Easy, contactless rental. Rented a unit for about 4 months while moving, and the whole experience was beautifully unremarkable.
I have a wonderful experience with Mike. He will answer you to all the questions. Good costumer service. I would highly recommend that place.
Great service today on palatine
Mike has been extremely responsive any time I have asked for anything. He was conscientious about contacting me when a larger unit near our original space became available that met our needs. That attention to our needs is the reason we are happy to continue renting space at this location. Thanks, Mike!
Nice and very accessible area. Mike is very nice and helpful. Rented a space for 15 months.
I called this place and a person named maleigha answered the phone and she was so sweet and was able to help me out the best way she can
Had a very good experience from start to finish. Mike was professional, thorough and helpful.
GREAT experience!!! Mike was sooo helpful!! We needed a very last minute upgrade in size and he was patient and very efficient We are so happy with this location. Thanks Mike!!!
Mike was very helpful in renting me a space today!
Mike rent me a storage today he was very helpful and professional
Excellent service! Units are clean and Mike was very helpful to get everything set up and they are awesome when you have to vacate as well
Quick, easy, reliable service from Sam
We have rented two units with this location and Sam has made the transaction extremely easy ! He has been helpful with any questions we have. Thank you!
Found a climate controlled unit to fit my needs and completed entire reservation and rental process online! There were no documents to review or sign at location. Unit number and gate code sent electronically - Very easy and streamlined. Sam introduced himself and made sure that everything was satisfactory! Highly recommend!
Sam has been outstandingly helpful. So glad i am working him. It is nice to know that he will take the time to explain everything and do what is best for me. I wish more people were as great as Sam!!!!
Sam is the best manager they ever had very helpful and courteous and knows his job
Very recommended, Sam is very helpful and friendly! Helps you with anything you need for a storage until
Sam was very helpful and answered all of my questions and addressed all or my concerns.
Sam was awesome! I had a great experience getting set up with my unit. He walked me through all the fees and went to extra mile to make sure I knew how to use everything.
Kayla did wonderful and was able to help me with my storage needs
Sam was great! He was very professional and easy to talk to. I highly recommend Public Storage from this location.
Very good experience. There to meet our needs. Very convenient and reliable. A great help to UPS.
It was extremely easy to sign up online for a unit, and a breeze to check in. Sam was also super helpful. Overall, couldn’t be easier! The unit was clean too.
Thank you Sam for providing me with excellent customer service!
Sam was very helpful before and after I rented the unit. Great customer service and very courteous! Thank you Sam!
Very helpful staff! I definitely recommend this storage place! Every nice people
Sam was very helpful - overall a great experience!
Sam is the best
Highly recommended, thank you
On the 5th of Aug I had the pleasure of being assisted by Debra. She was very professional, friendly and polite. I recommend this location for your storage needs.
Great service and well maintained facility!
Debra she very friendly she helps us a lot young lady always talking to us and funny
Ms. Debra did a great job and we had excellent service - Van Ikner
Debra 08370 was very kind. She helped me efficiently and attended me in a timely manner. She greeted me as soon as I walked in. Overall a great experience.
Debra was very nice and helpful!!
The service was exemplary and they were able to accommodate all our storage needs.
Good, clean facility. Mike is great and will help you with any issues. The new gate entrance key pad is great! Much, Much better than the old one and easier to use.
Great customer service from Mike! Probably the best ever...very friendly and helpful
Fast service! Great location and price
Great rental rates. Mike was very helpful.
Mike was very helpful and also very informative. He explained everything. Very good manager in this location. Every time I go to my unit he always stop by and say hello. That’s very important to me . He gets to know me as well I get to him. Well done. Good job Mike
Mike b. was Pretty helpful an polite
MIKE B. Is great. Always is helpful and freindly.
Mike is very rude and disrespectful I moved out on the first of the month but since he didn't do his job by checking the unit he is trying to charge me for a whole month by the 3rd of the month saying that they cannot prorate two days when I didn't move in on the 1st and they prorated in the beginning. he is so disrespectful. I keep calling to try to fix this situation from some type of boss or owner and I can't get a hold of nobody he's keeps hanging up the phone on me I do not appreciate this I will be in contact with corporate don't take your stuff there !! how are you going to try to charge me a whole month and my stuff was already moved out I cannot believe these people overcharge you if they can't keep your stuff!! Then have the nerve to say I had to give you a call so they can take extra money
Mike B. is very helpful, knowledgeable, accommodating and wonderful person. Will definitely recommend this facility.
I was happy to be able to store my large pick up truck inside a space at this location. Mike B is very nice and helpful as a manager at this location.
Great place with great service. Especially Mike went above and beyond trying to help.
Shanena took great care to check me into my new storage locker. Good location
walked in with an issue and Rob was able to take care of it. Rob thank you for great service.
December Sam was very helpful and knowledgeable about the transfer process to a smaller unit and the new fees/taxes for 2020. May Once again, Mike was very nice and helpful with the process of upgrading my unit. He has excellent customer service skills. He was very helpful walking me through the process.
Molly and Rob were very helpful. I had trouble getting my login/password reset. I stopped in, they immediately contacted Edward Snowden, and next thing I know I'm logged in . Afterwards as I walked to my car another vehicle pulled up with a pregnant woman. Molly and Rob spring into action and viola baby is delivered in the back seat. Ambulance showed up, as it pulled away i heard the woman yell " i promise to name him Rob" as it sped towards the hospital. Molly mentioned that she had the secrets of the universe to share with me but by then my soul was weary and just wanted to listen to some progressive jazz as I departed.
Rob and Mike were very helpful in transferring from a 7 X 10 to a 5 X 10. They explained all the details and loaned us a cart. The place is clean and we never had any issues. We have been using for over 3 years.
Although I didn’t use this facility because the unit size wasn’t available, I really enjoyed talking with Mike the manager. He was very helpful in arranging for a unit at another location. Also loaned me his tape measure to ensure I can fit my property in the space. My experience today with Public Storage employees has been very positive. Being in the service industry, I can tell Public Storage puts a lot of effort into recruiting the right people and provide them with the training that will deliver that premier customer experience.
the manager Mike is very helpful and professional. the facility is clean and easily accessible
Great service by Martez
I rented here previously and was very pleased with the location and the service. Mike the manager Is very friendly and efficient and made sure that all of our needs were met! I would recommend this place
Received fast service. Clean facility. Mike was very helpful
UPDATE: Mike is gone and this place is no longer the same. So glad I found this place! Mike was very knowledgeable and helpful. Our moving day is coming soon and with all the stress of moving to a new state, it makes me feel more comfortable storing a lot of items at this facility.
The gate was broken yet again, so much for security. Im out!
This public storage was extremely helpful and i got the storage i wanted to get, Mike was helpful on answering my question. Thanks.
Went into the location off of Lake Cook and Rand Road in Palatine in order to downsize my storage unit and was very pleased with the customer service that I received from Rob. He was very kind and courteous and went above and beyond to make my experience pleasant and without incident. I would highly recommend this location to anybody that has storage needs.
Mike was very nice. He was helpful to my son and daughter in law with their storage unit.
Got a second storage space from this facility, because they are so easy to work with. Mike is really great to work with!
Customer service was great! The property was cleaned and kept up with. Thank you Michael!
We recently had a great experience. The office, grounds, unit and even the restroom was clean, which gave us a good 1st impression. Mike was courteous and very helpful in ensuring we had the right storage for our needs and offered us the supplies and boxes we needed. We walked away feeling very good about our decision.
Great customer service today from Mike! Probably the best ever...very friendly and helpful. Got to my unit and it was also one of the cleanest I've ever seen and had a light too. All around excellent experience. Thanks again, Mike! Having the buttons beep on the exit keypad would be nice though ;)
Mike was very nice, place very clean
Mike was super helpful today. Everything was fast and friendly!! Thanks!!
Had a great deal and Michael was really helpful setting us up!!
Brian was great help And did very good job
Michael was very nice and helped us get a storage
Friendly staff easy access....
I am highly recommending this location of public storage. Place is very clean and neat. They also have cameras there so extra security feature always a plus. Would like to say Thank You to Mike for helping with today’s rental process. Mike was very professional and prompt. He will take time to explain how everything works and will answer all your questions. Thank You Mike. Just picked up my car from the storage. At the day I was supposed to checkout I was running late called Michael and he said no problem he would wait for me and he did. He inspected the unit and said he would finish paper work and send me a receipt. Once again would like to thank him for really great service and professional attention to details I received at his Public storage in Palatine.
Great experience with Micheal. Manager had 9 years with the company and he is very through and informative. Highly recommend
I walked in close.to closing time to look at and secure a unit. I did not feel rushed and the guy at the counter was incredibly helpful and answered all of my questions completely. Friendly people. I'd recommend.
Mike and Brian were awesome. So friendly and helpful. So happy we chose this facility
Michael provided a great assistance, recommend!
Clean property. Michael provided great service and answered all of our questions. Thank you!
We are very much happy with a short stay here, Mike has been very helpful to us, very professional and the facility/storage unit was very nice and clean.
Awesome experience Richard & Martez were super professional, informative and knowledgeable of the products and offerings
Mike was a great help to us today and had great customer service and very knowledgeable thanks again Michael
Michael took the time to make sure everything was squared away with my storage unit. Very thorough and friendly customer service. Unit is tidy and no cracks in the concrete floor. Would recommend.
I initially called to ask the specifics of the size of available storage units as well as the prices for each one. Martez was the one assisting me and he was very helpful in aiding me to decide which storage unit would be best for me and my family. We, then, visited their facility in order to view the units in person and he was very helpful throughout the whole process.
Late Saturday night, public storage was in the process of closing. My family needed a temporary storage unit. Miranda stayed late & made sure we had a unit that fit the family needs. Thank you so much for helping us out & giving us a great rate.
Mike helped me with the questions about my storage account. He was very nice answering my questions and very helpful.
Mike and Joe were really friendly, helpful, and were able to get me what I was looking for. I appreciate the service they have provided me.
Haven't moved in yet but unit and facility look clean and secure. Mike checked me in and explained the rental agreement thoroughly. Price was right for what we needed!
Mr Mike is a nice guy he answer all my questions he keeps the storages clean he is a nice guy very friendly
Mike is incredibly helpful and goes the extra mile. Great service.
Mike is very knowledgeable and professional and really a pleasure to do business with. The facility is well maintained and I feel with Mike's help I have made a good choice. He couldn't have been nicer.
Mike B was so sweet and helpful during the time we were doing eveything for the storage unit
Great customer service. Mike was especially helpful and took the time to walk me through all the options. He was also kind enough to wait for me a bit after closing time. The place looks clean and well maintained. Will recommend this place.
Impressed with how well run and organized Public Storage is. Mike checked us in, and was extraordinarily friendly and helpful. The site is clean and well organized. So pleased to know I made the right choice with Public Storage.
Very clean premises, easy to reach management, good choice!
Everything was fantastic about this storage facility! Easy to get pricing and availability, and the manager was so helpful and efficient. It was a great experience and exceeded out expectations!
A few months after we rented a space from them, without notice, they hiked up the cost of the unit. I have stored with them twice prior and always got a notice prior. This was disappointing and it wasnt just a few dollars. It was recommended that we get a smaller space; I got the size for a reason (needed the size for the stuff we had). Renting a truck and movers to find something cheaper seems ridiculous. Notice would have been appreciated.
My brother need quick storage and he said the lady there was so nice he can't forget how nice she was. He is so happy he went there.
We rented a 10x10 drive up unit for 6 months. The staff was helpful. Not sure if we really "needed" to buy their special lock, as a pad lock would fit on the door too. The exit keypad needs to be repaired, does not beep to indicate a button has been pressed. Overall the yard was always clean, even after large snow fall. Easy to find.
Good facility. Mike was great in helping me with storage unit related questions. Highly recommend this location.
Dale was very kind & patient with this frustrated customer. He is efficient & knowledgeable. He listened to my complaints of other location & apologized to me. Very nice alil kindness goes along way. Thank u Dale!
Mike helped us set up a storage space today very easy and stress free. Excellent service and storage facility.
We have been using this public storage location for a few years, they do an excellent job and we have been very happy with the services they provide. I definitely recommend this location, thumbs up.
Mike helped me out! Quick and convenient.
Mike was very helpful finding the storage space for me and getting me set up.
Mike was super helpful in getting us set up. Great experience.
Mike was extremely helpful and friendly. Definitely would recommend!
Mike was coo
Mike was great!
Mike is the best
I havent been at my storage in a while and Mike was very helpful. He was on top of helping me out moving out of our unit!
By far some of the best customer service I've ever received. Hattie went above and beyond. I showed up 5 min before close and she still went through the entire process of explaining everything to me. The best.
Mike good customer service, clean environment, and very helpful.
Great customer service by Mike, He's nice guy for Customers Thanks
Best place, Great service. Nice guy was working there. Great customer service by Mike, He was helpful.
Mike was really nice and very very helpful.
The people at this storage are very nice and helpful. Mrs. Hattie was very patient with me signing all the forms even when it was close to her closing up. When I had a question about my bill. I went in the office the next morning to wait till they opened. Mike opened up to find out the problem and he was happy to resolve the issue with my bill and he took his time to make sure I understood my bill. Thanks Mike and Hattie for your patience.
Its okay. The manager is super friendly and very funny! He makes this place feel...more alive. Well I think he is the manager but either way the staff are great. They will charge you here for special locks that you cant use anywhere else but the unit you are renting, or unless you have a gun safe. So in otherwords if you dont have a special safe you will be paying $21 for a lock you will never use again unless you plan on buying guns and a safe! Cool. Not really. So on top of paying for the unit, plus mandatory insurance you pay for a lock too. Well. I guess thats why I am giving this 3 stars.. They need to fix the keypad for exiting also. When you press the buttons there are no sounds.... No screen saying hey you did it. Haha. That sounds silly written down but other storage facilities Ive been at, the keypads work properly or there are digital screens that tell you exactly what youre pressing so you get it right the first time and dont waste time.
Mike is hilarious. Very helpful and a good guy thanks.
Mike was very helpful. After selecting a size and describing the items we wanted to store he recommended a unit that was perfect. Reserving a unit on line was easy.
Kelcey was very helpful and got me in and out without charging me an arm and leg! Thanks Kelcey
Stopped in today looking for a locker. Met and was helped by MIKE, who was Great and a pleasure to work with. Very, Professional, Courteous and took care of everything in an extremely timely manor. I would Highly Recommend this facility and ask for MIKE, guarantee you Will be Happy. Bob
I recently rented a heated space at this location. The buildings and property were exceptionally clean and well cared for. Mike was very friendly and helpful and guided me through the rental process quickly and smoothly. I moved into the space later the same day.
Mike was great!!!
David was very helpful, he explained everything, and made the process a breeze!
Clean and private
David was very helpful in the process. As a first time renter I had many questions and he was very patient answering all my questions and concerns. If you visit this facility I recommend you request an appointment with David especially if you are a first time renter with many questions.
David perfec costumer service
David perfect customer service..
Mike provided excellent service.
Mike was very helpful. Will definitely recommend this location to others. Very clean and professionally run!
Stopped to update my account and David an Jo were absolutely awesome with helping me.
Paula was very informative, she knew all of the policies and was very easy to speak with .
Matt was very knowledgeable and the service was quick. He was very polite and helpful.
David was great at helping us get moved into the unit. Thanks!
Excellent service and friendly staff. Clean and secure. I use this location every year.
Great clean location and Mike was very helpful.
I don't necessarily agree with Public Storage's policy so I am giving them a four, but I would like to give Mike at Public Storage five out of five stars. He was very polite, knowledgeable, and cares about his customers. Corporate should learn a few things from Mike.
Paula done good!
Mike was awesome and great to deal with.
Very helpful staff! Mike was knowledgeable, enthusiastic and easy to work with!
Mike at Public Storage is magnificent! Very kind, knowledgeable, and enthusiastic! Great service! I know my things are safe with Mike at Public Storage!
David Duncan provided the best customer service I have received in a long time. I truly appreciate being treated with such class.
Mike was a great help on instructing me what my need were and was able to provide the info I needed. His attitude was great and he was well informed on his position.
Mike was very helpful, friendly and knowledgeable. Thank you for the great service!
Wonderful facility and staff. Everything was kept clean and dry, and the temperature controlled lockers are wonderful. On top of it all the staff was beyond helpful. David was of tremendous assistance to me when I was ready to leave my locker. At the desk, Hattie was fantasic and helpful as well helping me get on my way and never letting a smile leave her face. Great facility, great team, great job!
Mike was the best. He took all of the stress out of moving!!
Mike did a wonderful job helping me figure out what storage unit I needed
I have had nothing but great service from this location. Mike has been terrific and has gone above and beyond when helping me out, especially when I needed to move into a smaller unit. He's very personable, and I couldn't be happier with this location.
Great customer service. Mike and Hattie are very knowledgeable and helpful! Well maintained very clean and quiet.
Mike was very helpful, easy check in and answered all of my questions!!!
Mike is great! Very helpful and polite! Worked with him at the Dundee rd location too. Would highly recommend him and this location. Security gate and video surveillance!
Let me tell you something if you as a customer who's moving furniture, boxes during the hours when you can access the GATE; Don't expect to use a bathroom in this location for some reason management thinks they are the only one who they are allowed to use the restroom lately they have been locking the DOOR from the bathroom that's outside the office. So if anyone is planning on moving here don't expect a bathroom available in this location.
Really great personality, helped me with all my moving supplies, and got me pricing on a unit for my upcoming move.
Professional and friendly! Miranda provides great customer service and is very knowledgeable. She helped with all my product needs and was able to help me determine what size unit I will need for my up coming move. This is definitely the location for me!
Excellent customer service, Miranda goes to great lengths to make sure your experience is nothing short of outstanding.
Miranda was amazing and so much help with setting us up and find a unit that fit our needs!
Move in was fast and efficient. Property is clean and maintained well. Front desk clerk (Miranda) was very knowledgeable and super friendly. Would definitely recommend renting here.
Public Storage had competitive pricing, availability and the right size I needed to store my boat for the winter. The staff is excellent and Matt was outstanding. He even went out to the storage unit to help me move the boat inside to ensure it fit before completing the paperwork. Talk about going the extra mile! The units are clean and the staff was well trained and efficient. The only suggestion would be to add the width of the actual door to the dimensions shown on their website which would help determine if your trailer will fit. Other than that, five stars! Keep up the good work, Public Storage!
I am very pleased with how the store is. Everything is clean and organized. My favorite part is Miranda and how she is helpful and friendly. Anytime I have a quick question she is there. I am glad that I picked public storage for all my storage needs.
Very nice folks at public storage palatine. Very knowledgeable staff, I.e. Miranda.
Good service. Explained all possible options and shave me a tour of the facilities before I made a decision to rent, especially with the size and climate controlled units. Miranda was really helpful.
It's good place, they gave a good dea . and Miranda is really nice and helpful.
Miranda was Very helpful and informative.
My experience was AWESOME! I was having issues with my account and understanding the fees. Everything was broken down wonderfully for me. Thank you for being patient with me! Great customer service.
Miranda was on duty when I get to this location. let me tell you she is very grate on customer service and do know her work very well. She offered packing stuff on great discounted price and help me to choose right size unit too. Way to go Miranda Thanks again.
Amy was a great help with this our services, new to the location she provided excellent customer service also told us that we could pay in other locations which we wasn't aware of great employee! Thanks
Hattie rocks! We were running late and needed an additonal unit. She gladly stayed to make sure we got the right unit before she left. Thanks.
Hattie is very helpful! End of the day and she took her time, made sure we knew what we needed and helped us out. Great service :)
Good facility & Cust service
Paula in the office was very helpful and represented the company well!
Paula and Miranda were extremely helpful and professional. A great customer service experience!
Joe is always courteous and nice
Joe helped make our moving process so much easier! He was very patient with us when answering all our questions and explained everything very thoroughly. He was accommodating and showed wonderful customer service. I'm very happy we decided to stop in today.
Dennis helped us immensely. Great service!
Joe have a great customer service it help me out a lot on my visit there thats why I move into this place
I called price storage spaces & spoke with Alisha who was very delightful & helpful.
excellent customer service if u come to this location as for kisha she was really helpful n nice
I can always count on Dennis to help me out at this store. He is very knowledgeable and friendly. Keep up the good work!
Mr,Joe.Is very courteous, and professional. Your company is very blessed to have him.
Dennis me ayuda mucho con cualquier pregunta y problema en mi bodega es un buen elemento para esta localidad apresio su trabajo
I've been a Public Storage customer for many years at many different locations throughout the U.S. and this particular facility is by far the best experience I've had to date. I recommend anyone who needs a storage unit to come here. Property in exceptionally clean condition at all times. Customer service excellence, by all representatives.
The property is in a great location and is kept very clean. The front desk person Joe was very helpful in helping select the right size storage unit for our needs. I would recommend this location to anyone in the market for a storage unit.
Received fast and friendly service at N. Rand Rd PS location. Joe was very helpful in answering all my questions, showing the facility and processing the paperwork.
Today I called into the location on Rand Rd and spoke to a lady named Daivaun. She was very polite, she gave me information about the facility and also let me know that the store carries boxes if I needed to purchase any. She was great to speak.
kisha is great.. She helped me and answered all my questions
I almost forgot to tell you about the beautiful experience I had at this facility on yesterday. The customer service was awesome and the campus was well cared for... Thank you Ms. Tekisha for the great service. I definitely recommend this Public Storage Site.
Kisha was very helpful.
Great service, nice space, easy to get to even in the evening. We reserved space online to get better rate.
My first time renting here and Joe was very professional and answered all my questions. The facility is very clean and Joe and Paula have been very helpful.
Most helpful representative out of all Public Storage I have been to. Any questions I have I just give Joe a call at this location and he gives me the best answers. Very clean in and out. I recommend everyone who is looking not just for storage but for a helpful person like Joe to help you out.
Dennis at the public storage in Palatine was very helpful with helping me with my storage unit. I would recommend going to him if you ever need storage.
The manager Dennis was a great help. Fantastic job at this public storage. Highly recommended
I went to this location to rent a unit and joe was really helpful and knowledgeable. Area was also kept really clean which i found good because a lot of the other places ive seen were not. Would definitely recommend going here if youre looking for a storage unit.
Paula was very nice helped us with all our question made sure we had ever thing we needed. Would use public storage again
Been with them for several years now. Worked with Joe recently to transfer from one unit to another. Service was prompt, courteous and helpful, and the transfer went through without a hitch. Keep it up!..
Joe M. has been a great help. I recommend this storage place to everyone.
Joe was great! Love the one-liners to take the monotony out of renting storage! Everything went without a hitch. Great deal for that first month. Gotta rent from these guys!
I love this location. JOE was AWESOME, I was in and out in no time! Hes a comedian really makes the process much easier
Dennis the manager is always great. He helps all the time
We came in looking or information about an elderly woman's unit. Joe was most helpful in providing us information so that we could help her. Thank you.
Joe , was very kind and helpful! He even provided us with an early Christmas gift of .70 cents! We are very grateful for his assistance!
I had a great experience. Samantha helped me pick out the best value for my needs and I was in and out quickly. Very friendly efficient service.
Brenda was a great help. She was friendly and easy to talk to. I was in and out very quickly, which was appreciated because I had my kids with me. :)
Joe was a great help and was very courteous and professional. I would definitely recommend this location.
I was treated in a friendly and courteous manner. My questions were answered completely and accurately. Hattie my representative, made sure I understood the options available to me and the pricing alternatives. The facility was clean and well-maintained. All in all, it was an easy and straigtforward experience handled in a professional manner.
Alisha is a wonderful and extremely helpful any time I have had a question or and issue she's handled it in an extremely professional manner. thank you for a wonderful employee
Several years since I've needed a shed. After checking the local availability I found a good clean sound place to store my stuff and things at Public Storage. Joe was in the office today to do my paperwork. He's very knowledgeable, helpful, and pleasant person with a streak of merriment to help the day. Take him some donuts!
Excellent service Alisha was very helpful with my account in a different state. I was able to pay my bill without any issue. Looking forward to transferring my items here in a few months
Joe was very friendly and polite.
Alisha helped me through the whole process, it was fast easy and she explained everything. she really cares about her customer and her employer, she's the ideal employee. great job hiring her, public storage.
Performing the job with professionalism while providing great customer support...these are two key competencies that any business looks for in their employees. This has been my experience in dealing with Alisha. Moving is a tremendously stressful and time consuming process. It's great to work with someone who understands your needs, adds value and helps the decision making process go a little smoother. Thanks Alisha!!
I'm helping my mom move and Alisha at the office really made the process of renting a storage unit easy. Appreciated her help with getting us the right unit we needed at the best price.
Whole storage rental process went fast and smooth.Thanx Alisha for your help.
I just rented a unit from Alisha and her customer service was wonderful. She made it easy to rent the unit and I would recommend this facility.
Customer service was outstanding, Alisha was the best! I highly recommend this location.
I recently visited Public storage and I feel that they have a Class A business. Alisha was so very helpful. I rate five stars
Alisha was great always answering my questions. Thanks Alisha.
I recently called this storage place bc I was going to be moving and would need to put my things in storage. I spoke with a young lady named Alisha. She was very helpful and put me at ease bc I was under a lot of stress about the move. Anyhow , she was an angel she helped me understand the policies and terms. I ended up not needing to move, but thank you so much for your patience Alisha. Keep up the great work. More places need people like you that appreciate their jobs. Thank you again.
Alisha was great. She knew what we needed. There was no hassle renting a unit from her. Would deal with her all the time.
Alisha the property manager is amazing!!! Awesome service, and very personable! Highly recommend!!!
Great experience Alisha is very helpful good rates clean units
The manager, Mike, B was really helpful and smooth process. Great customer service. Thank you.
Alisha was very nice and helpful.
Quick and efficient service at a fair price. Ask for Alisha, very friendly and knowledgeable.
Good
Alisha did a great job of going out of her way to make sure all of my concerns were taken care of, ensuring that I would decide to rent from Public Storage.
Alisha was super helpful
I had a really cool experience w/ location 08370. I opened up my storage w/ Meghan & things went smoothly. And I made payments w/ Alisha & she was also helpful.
I just finished getting a storage unit with Alisha. She was very friendly and welcoming, extremely quick and efficient and processing us. Alisha was excellent and obviously knows what she's doing. A great pleasure to work with. Thanks Alisha!
Meghan is the reason I decided to stay with PS...instead of going to a competitor (who charges less). Her customer service, service...is amazing! She even up sold me!!! And, it didn't hurt at all!!! The facility is clean and secure. She was very happy to show me the different sizes as well as the different locations (in the climate control area as well as the outside) so that I was able to pick the one I determined was the easiest access and most appropriate size for me, due to the items I will be storing. I highly recommend PS....so far!!! Meghan made it a very pleasant experience. Thank you Meghan!!!
Great place
deitra was a great help to us very nice helpful we came in to get another space and some boxes and glasses divider we only needed one but she said to be on the safe side we should get two and we ended up needing two so thank you deitra *Charles & rob*
Alisha helped me and was very efficient and helpful in showing me alternatives and setting up my storage area. We had easy access and everything worked - the code, the other code, the lock, etc. Facility seems well-kept and pleasant. Great work!
The lady that was helping me was phenomenal!! Her knowledge about what I am storing and how it would work with the storage unit that we picked was so extremely helpful!! She knew what she was talking about and she was very good at relaying everything she knew to me!! Very helpful, very kind, and very professional!! Thank you very much for your assistance today Alisha!!
The service and conditions at this facility are both excellent! Elida and Mike B are helpful, patient and always pleasant! I highly recommend this location if you need a storage space.
We had used this public storage facility for a couple of years since we moved from California to Illinois. This is a very secure and clean facility, easy to get in and out. For the last year I had an inside, temperature controlled unit (5x15'). I found the contents of my unit intact and undamaged when I vacated the unit. Overall this is a good, professionally managed facility thanks to manager Mike. B.
Great place to store your personal items...well maintain & very safe to store your things. Also, personnel are very helpful & courteous. I'll definitely recommend this place.