Customer
It was a much smoother process than most other online shopping and guaranteed that I got exactly what I wanted!
Customer
It was great! I've already told several people, randomly, simply because of how easy it was.
Customer
The best prices around! To choose anything else would be insane.
Customer
Using Public Storage could be the best experience in the storage industry. If you want courteous, polite, professional, knowledgeable with kindness assistance, please use this company. It's #1.
Employee
Everyone at Public Storage is a blast to work with. Having a company that truly believes in you and shows you everyday is unreplaceable.
Employee
Providing excellent customer service gives me a great feeling of satisfaction.
Customer
eRental process is far superior to my other shopping experiences. I was able to complete the online process knowing that my rental reservation was confirmed and I could move in easily.
Customer
Very simple and easy to use. Loved getting access code sent to me and having lock in garage once my arrival so I didn't have to stop at the office with a big truck load. Having it being paperless is great.
Customer
Easy peezy, the process was simple and it made the aggravation of moving less of a hassle.
Customer
Just wonderful. No problems and they work with your budget. Extremely patient and friendly and communicative.
Customer
They are hella dope! The employees are super friendly make you feel like whatever you need, they got your back! I will used this company in the future, like there is no doubt!
Employee
I like that at this job I can meet new people and its not repetitive, it's different everyday.
Employee
The best thing about working for Public Storage is the sense of ownership I get from being a property manager of a beautiful new property, knowing that my customers are MY customers and ask for me by name.
Employee
The team. We have an unbelievable group of team members at all levels. I have never seen a more dedicated group of employees that go out of their way to help one another.
Customer
The e-rental process was very smooth. I was moving from out of state, so being able to handle everything online and have access to my unit upon arrival was a life saver for me. Thank you!
Employee
There isn't a day that I don't help a customer in need. I help at least one person per day and create a relationship that you can't find nowhere else. My regulars come in and tell me all about their lives and check up on me. This is how I know I'm doing something right.
Employee
I helped two siblings at my propery discover their deceased mother's saved memories and keepsake items from their entire family's past. To see this brother and sister's faces light up with smiles over precious family belongings really changed my perspective towards my efforts day-to-day.
Customer
This was the best storage experience I have ever had! I also downloaded the new app and I love being able to open the gate from my phone!
Customer
It was very easy. Seamless, in fact. I did not even plan on doing the storage electronically but it turned out to be a great option and easy experience.
Customer
The easiest, clearest most honest transaction I've completed regarding a storage unit!
Customer
It was great, easy and quick. Love the fact that I can use my phone to open doors, elevator and gates.
Customer
Smooth, easy, and straightforward Loved that we could do everything online and that the storage unit was ready next day.
Customer
Its convenient, clean and the associate was AWESOME!
Employee
I love that I work for the industry leader and for a company that invests in itself and its employees to make it better. I love that we are a growing and that there are opportunities available all across the organization.
Employee
In my district we embody all of the core behaviors of a family. We grow together, laugh together, get frustrated together (Shh), and with all that we still come to work in such a loving and amazing environment.
Employee
I love working for Public Storage because it's a leader in its respective field. I love my team mates and management staff, they support me in becoming a better person and employee.
Employee
Great supervisors that care about their employees and how well they work with their teams. In my 50+ years of working I have never seen anything like this in my life. I hope that as long as I have a gift of gab, I'll always have a job here.
Employee
I love my team and the people I work with. I love the way Public Storage has helped develop me as a person and an employee. I appreciate the accountability and hard work that goes into the daily practices of Public Storage, I also enjoy the challenges.
Employee
My fondest memories are all around seeing members of my team succeed. I love being able to recognize employees for outstanding efforts.
Customer
By far the most convenient fast and user friendly online process I have done. Ever!
Customer
They have a robot!
Customer
I like the ability to use an app to nearly everything. The storage area was immaculate.
Employee
When I began with Public Storage 4 years ago I carried some business cards on me just in case I came across someone in my off hours that needed storage space. I happened to be at a Post office one day and overheard a woman saying she had just lost her husband to cancer and needed to rent storage. She seemed a little distraught and was saying she didn't know where to start since her husband always did everything. I apologized to her for overhearing her conversation but I would be glad to help her with storage when ever she is ready and I understood her pain of loss because I also lost my husband several years ago as well. She thanked me for my help and I gave her a public storage business card. About a year later I got a call from supervisor saying there is a woman on a manhunt trying to track me down for storage. It seems she had called a few Public Storage's describing me. The customer finally was able to connect with me and with much compassion she said she will never forget how kind I was to her in such a dark time in her life and she would definitely love to store her belongings with us. To this day customer still keeps in contact with me.
Customer
eRental process was extremely easy to use. Comparable to buying through Amazon
Employee
The best memory from Public Storage would be the day I was storing my things and the property manager suggested applying for a job with the company. I had been looking for a second job and hadn't even considered it. Now I work here and recommend it anyone looking for openings in the area.
Employee
Back in 2015 I was working 3.5 jobs and all were more than 40 minutes away from where I lived. One night after doing 2 jobs in one day, I got a email inviting me to job fair - Public Storage had seen my resume and thought I would be a good fit. So I decided to take the chance and I went. But what I wasnt planning on was walking out that door with a job offer - I got hired on the spot. 7 years later I am a residential Property Manager and I now work 1 job!
Employee
Shortly after I started back in 1989 I remember thinking to myself that I had 'found a home'. I graduated college in 1986 and had a few other jobs, but this was one I knew I was staying at.
Employee
When I transitioned to Customer service from being a Property manager, I just could not believe the amount of support I got from the team, the amount of help that I have been provided with just blew me away. I'm so grateful to be part of the Public Storage Team.
Employee
You seriously cannot find support like this at any other company. And, thankfully, we won't have to look any farther for it because we are now 'home'.
Employee
Our customers come in and share their life stories with us. We know their family members and the names of their pets. It is a wonderful service we provide and increasingly in demand.
Employee
I didn't know what to expect working in the self-storage industry but the one thing I figured out quickly was that the team comradery was the strongest I'd ever seen before! Never have I ever had such a close group to call my extended family until now.
Employee
One of my fondest memories is when a customer vacated her unit and then came back about 2 weeks later just to tell me how grateful she was that I helped her when she needed it the most. It just made me feel really good about the job I do.
Employee
My best memory while working at Public Storage has to the the February 2021 snow storm that hit Texas and wiped out our power for a few days. My heart fills with joy when I think about the way that five customers and myself came together in a time of crisis, supported each other and joined forces to make sure everyone was taken care of.
Customer
The location is brand new, spotless and very conveniently situated. This coupled with climate control and an incredible staff (Charlotte & Jay) left no doubt that this was the right decision. I would STRONGLY recommend this facility to anyone needing storage options. Thank you very much!
Customer
The eRental process was really great. It was so nice to just show up and drive straight to my unit.
Employee
We are continually training and being trained and coached to be our best and improve our overall talents. This is coupled with consideration and concern with everyone's work/life balance. As the business grows, we all grow professionally as well with increased opportunities and advancements.
Employee
Public Storage has a very special place in my heart because it was the very first company I ever worked and it was my very first job ever 25 years ago! I had a temp job as a teenager here and from the first day of work to now, I still get the sense that this is where I belong. Public Storage is a family-oriented company that values their employees and it has always felt like home to me.
Customer
Smooth and easy to navigate, I was so grateful that this was so tailored anyone could easily understand it... exceptional.
Customer
I think it's very convenient and very reasonably priced! It has made my life much easier in many ways!
Customer
This was the least stressful online shopping experience I have had in a long time.