What Are the Most Secure Self-Storage Facilities?

A self-storage facility is generally more secure when it uses multiple layers of security rather than relying on a single feature. Electronic gate access, video surveillance, quality locks, good lighting, perimeter fencing, and on-site management can work together to help discourage unauthorized access and improve visibility across the property.

No security feature can eliminate all risk, but facilities that combine multiple security measures often provide a stronger overall security program than those relying on a single solution.

What Are the Most Secure Self-Storage Facilities?

When comparing self-storage facilities, consider whether the property offers multiple security features that work together. Common features include:

• Video surveillance
• Electronic gate access
• Good lighting
• Perimeter fencing
• On-site management
• Quality locks
• Dedicated security or loss prevention programs

Because every facility is different, it’s worth reviewing the available features before reserving a storage unit.

Video Surveillance

Video surveillance systems help monitor activity throughout a storage facility, including entrances, exits, drive aisles, elevators, hallways, and other common areas. Cameras can support incident investigations, help deter unauthorized activity, and provide an additional layer of visibility across the property.

At Public Storage, we’ve deployed more than 70,000 cameras across our properties as part of one of the industry’s most comprehensive security monitoring programs. Camera placement and coverage vary by location.

24/7 Security Operations Center

Security technology is most effective when paired with active monitoring. Public Storage’s 24/7 Security Operations Center is a key part of our layered security approach.

Trained specialists continuously monitor camera feeds across our properties, providing real-time visibility and supporting our overall security program. Around-the-clock monitoring allows potential issues to be identified and evaluated as they occur.

Dedicated Loss Prevention Professionals

Many of the people responsible for a property’s security work behind the scenes.

Public Storage’s dedicated Loss Prevention professionals focus on fraud prevention, investigations, security technology management, risk analysis, and partnerships with local, regional, and national law enforcement agencies. Their work helps strengthen our overall security program and supports our properties nationwide.

Electronic Gate Access

Many self-storage facilities use electronic gate access to help manage who enters and exits the property during designated access hours. Customers are typically assigned a unique access code, allowing authorized individuals to enter the property while creating a record of gate activity. When combined with other security measures, controlled access can help limit unauthorized entry.

Availability varies by location.

Lighting and Visibility

Lighting is an important part of a property’s overall security program.

Well-lit storage facilities improve visibility throughout the property, making it easier for customers to access their units during early morning or evening hours. Good lighting also helps staff and video surveillance systems monitor common areas more effectively while discouraging unwanted activity in darker spaces.

Perimeter Fencing

Perimeter fencing helps define the property’s boundaries and directs traffic through designated entry points.

While fencing alone isn’t enough to secure a property, it becomes more effective when paired with electronic gate access, video surveillance, lighting, and on-site management. Together, these features create multiple layers of security throughout the facility.

Why Does a Layered Security Approach Matter?

No single security feature can protect a storage facility on its own. The strongest security programs combine multiple physical features with trained personnel, technology, and operational processes. That’s why it’s important to look beyond whether a facility simply has cameras or a gate. Ask how those features work together and what additional measures support them behind the scenes.

At Public Storage, every location’s features are listed online so you can compare properties before renting. Behind those features, our dedicated Loss Prevention team, 24/7 Security Operations Center, and network of more than 70,000 cameras help support a layered approach to security across our properties.

Security Starts with Smart Storage Habits

The security features at a self-storage facility are important, but they’re only part of the equation. How you pack, lock, and manage your storage unit can also help reduce risk and protect your belongings over time. These simple best practices can help you get the most out of your storage experience.

Use a Quality Lock

Your lock is the first line of defense for your storage unit. A high-quality disc lock or cylinder lock, when compatible with your unit, is generally more resistant to cutting and tampering than many standard padlocks. If you’re unsure which type of lock is recommended, ask your storage facility before move-in.

Keep Your Gate Access Code Private

Many storage facilities use personalized electronic gate access systems to help manage who enters the property. To help maintain that layer of security, avoid sharing your gate access code with friends, family, movers, or contractors unless absolutely necessary. Keeping your code private helps reduce unauthorized access associated with your account.

Create a Photo Inventory

Before placing items into storage, take photos of valuable belongings and make a simple inventory list. Include details such as electronics, furniture, collectibles, or other high-value items. Keeping this documentation can make it easier to identify belongings and may be helpful if you ever need to file an insurance claim.

Visit Your Unit Periodically

Checking on your storage unit from time to time allows you to inspect your lock, look for signs of moisture or pests, and confirm your belongings remain in good condition. Regular visits can also help you reorganize items, rotate seasonal belongings, and identify any issues early.

Keep Your Unit Locked When You’re Away

When loading or unloading your belongings, it’s easy to become distracted. Avoid leaving your storage unit open and unattended, even for a short time. Close and lock the unit whenever you step away to help reduce the opportunity for unauthorized access.

Consider Insurance Coverage

Even with good storage practices and facility security features, unexpected events can happen. Many storage facilities require customers to maintain insurance or property protection coverage for the items stored in their unit. Review your available coverage options and make sure you understand what is and isn’t covered before storing valuable belongings.

Pack and Organize with Security in Mind

How you organize your storage unit can also make a difference. Place valuable items toward the back of the unit, avoid storing cash or irreplaceable documents, and keep an inventory of what you’ve stored. Using sturdy boxes, labeling containers clearly, and stacking items safely can also make future visits easier while reducing the risk of accidental damage.

Frequently Asked Questions

What are the most secure self-storage facilities?

A self-storage facility is generally more secure when it uses multiple layers of security rather than relying on a single feature. Electronic gate access, video surveillance, quality locks, good lighting, perimeter fencing, and on-site management can work together to help discourage unauthorized access and improve visibility across the property.

What security features does Public Storage offer?

Many Public Storage locations offer features such as electronic gate access, video surveillance, well-lit common areas, perimeter fencing, and on-site management. Our security program also includes dedicated Loss Prevention professionals, a 24/7 Security Operations Center, advanced security technology, and more than 70,000 cameras deployed across our properties. Features vary by location.

Does every Public Storage location have the same security features?

No. Security features vary by location. Before renting, review your facility details online or contact the location directly to learn about the features available at your chosen property.

Does Public Storage use electronic gate access?

Many Public Storage facilities use electronic gate access to help manage entry during designated access hours. Customers are typically assigned a unique access code for property access. Availability varies by location.

Does Public Storage have video surveillance?

Many Public Storage locations use video surveillance. Public Storage has deployed more than 70,000 cameras across our properties to help monitor activity, support investigations, and enhance visibility across our properties. Camera placement and coverage vary by location.

How does Public Storage monitor its facilities?

Public Storage operates a 24/7 Security Operations Center where trained specialists continuously monitor camera feeds and alarm activity across our properties. The team identifies suspicious activity, coordinates responses to security events, supports emergency response efforts, and works with law enforcement when criminal activity is observed.

How many security cameras does Public Storage have?

Public Storage has deployed more than 70,000 security cameras across our properties, supporting one of the industry’s most comprehensive security monitoring programs. This camera network helps deter criminal activity, detect incidents, support investigations, and improve visibility throughout our properties. Camera placement and coverage vary by location.

Does Public Storage have a Loss Prevention team?

Yes. Public Storage has a dedicated Loss Prevention department focused on fraud prevention, investigations, security technology management, risk analysis, and partnerships with local, regional, and national law enforcement agencies. These professionals work every day to help reduce risk and support a safer environment for customers, employees, and facilities.

What type of lock does Public Storage recommend?

Public Storage recommends using a high-quality disc lock or cylinder lock for your storage unit. Check with your facility to determine the appropriate lock for your unit.

How can I help protect my belongings in storage?

Using a quality lock, keeping your gate access code private, documenting your belongings with photos, visiting your unit periodically, avoiding leaving your unit open and unattended, and considering insurance or tenant protection options can all help reduce risk.

How can I compare Public Storage locations?

When comparing Public Storage locations, consider more than price. Review available security features, unit sizes, access hours, and location amenities to find the storage facility that best fits your needs.