Public Storage Move-Out Policy: What You Should Know

Planning a move-out from your storage unit? Public Storage makes the process straightforward, but knowing the steps ahead of time helps you avoid surprises. The move-out policy is designed to be simple: clear your unit, give notice, and return your lock. Here’s what you need to know before your move.

Give Proper Notice

Public Storage rentals are month-to-month, so there’s no long-term lease to worry about. That said, you’ll need to notify your facility before moving out. The easiest way is through your online account or the Public Storage app, but you can also call or stop by the office.

Notice should be given before your next rental payment is due. This way, you won’t be charged for the following month. If you’re unsure of the exact timing, check your rental agreement or ask the facility manager for clarification.

Clear Out the Unit Completely

When you move out, your unit should be completely empty. That means removing not only boxes and furniture but also trash, packing materials, or pallets you brought in. Leaving items behind can result in additional charges or cleanup fees.

Tip: Plan ahead by creating a simple checklist of what’s inside your unit so you don’t leave anything behind.

Remove Your Lock

Your lock is your responsibility. Be sure to take it with you after the unit is cleared out. If the lock remains on the door, staff may assume the unit is still occupied. Removing the lock signals that the unit is ready for inspection and move-out.

Settle Any Final Payments

Before handing over the unit, make sure your account balance is current. You can view and pay your balance through the Public Storage app, your online account, or directly at the office. Public Storage doesn’t issue partial refunds for unused days in the month, so plan your move-out near the end of your billing cycle to make the most of your rental period.

Schedule an Inspection if Needed

Some locations may ask for a quick walk-through of your unit before officially closing your account. This is usually just to confirm it’s empty, clean, and ready for the next customer.

Easy Move-Out with the App

The Public Storage app makes move-outs easier. You can submit your notice, check your balance, and manage your account from your phone. At many locations, you can even use the app to open facility gates while moving items out.

Wrapping Up Your Storage Stay

Moving out of your storage unit is as simple as giving notice, emptying the space, removing your lock, and settling your balance. By following these steps, you’ll leave on good terms and with no extra fees. Whether your unit served as a temporary stop during a move or a place to stash seasonal items, knowing the move-out process helps you close the door with confidence.