Paying Your Public Storage Made Simple

Renting a storage unit should be easy—and so should paying for it. Public Storage offers several convenient ways to make payments, whether you prefer using your phone, computer, or stopping by the facility office. With flexible options, you can stay on top of your bill and keep your storage stress-free.

Here’s everything you need to know about paying your Public Storage rent.

Multiple Ways to Pay

Public Storage makes it simple to choose the payment method that works best for you:

• Public Storage app: Pay instantly from your phone, set up AutoPay, or get reminders when your bill is due.
• Online account: Log in through the Public Storage website to make one-time payments, set up recurring payments, or view your history.
• In-person: Visit your facility’s office during business hours to pay with cash, check, or card. Or use one of our convenient kiosks, where available.
• By phone: Pay by phone by dialing 1-866-444-4747 (for a small fee).

AutoPay for Peace of Mind

One of the easiest ways to manage your rental is to set up AutoPay. With AutoPay, your payment is automatically charged each month on your due date. That means no missed payments, no late fees, and no reminders cluttering your calendar. You can activate AutoPay through the app, your online account, or by asking your facility manager.

Payment Reminders and Notifications

Life gets busy—so Public Storage helps you stay on track with payment reminders. Through the app or your account settings, you can opt in for email or text alerts. These notifications let you know when a bill is coming due or if a payment hasn’t gone through.

Understanding Billing Cycles

Public Storage rentals are month-to-month, and your bill is due on the same day each month that you started your rental. For example, if you rented your unit on the 10th, your payment will be due on the 10th of every month. There are no partial refunds for unused days. So, if you’re planning to move out, aim to do so before your next billing cycle begins.

Late Payments and Grace Periods

If a payment is missed, a late fee may apply. The amount and timing vary by state and facility, so check your rental agreement for details. Public Storage also offers tools through the app and online account to quickly resolve missed payments before they become an issue.

Payment Made Easy

Paying for your storage unit doesn’t have to be complicated. With the Public Storage app, AutoPay options, and multiple ways to stay on track, you can manage your rental in just a few taps or a quick visit. Flexible payment options mean you can focus less on due dates and more on making the most of your storage space.