Pay Your Public Storage Rent Online, in the App, by Phone, or In Person

You can pay your Public Storage rent through the Public Storage app, your online account, by phone, or at a local facility during business hours. AutoPay and available account notifications can also help you track payment dates and review rental details in one place. 

Your rental agreement and location-specific information provide the most relevant details for your account, including payment timing, available methods, fees, and late-payment terms.

Key Takeaways

• Use the Public Storage app or online account to make payments and review available rental details. 
• Set up AutoPay if recurring monthly payments fit your routine. 
• Call 1-866-444-4747 to make a payment by phone; a fee may apply. 
• Visit a local Public Storage office during business hours for in-person support. 
• Review your rental agreement for payment dates, late fees, and account-specific terms. 
• Keep your contact and payment information current to receive available account communications. 
• Public Storage has more than 4,600 facilities serving more than two million customers across 42 states.

What Are the Ways to Pay Public Storage Rent?

Public Storage offers several payment options so you can choose the method that fits your schedule. Available payment methods, fees, and account features can vary by property and rental. 

Before making a payment, review the available options in your account or contact the local Public Storage office. Office hours, kiosk availability, payment methods, and fees can vary by location.

How Can You Pay Through the Public Storage App?

The Public Storage app can help you manage routine rental tasks from your phone. Depending on your account and available features, you may be able to make a payment, review rental information, manage AutoPay, and check account notifications. 

To make a payment through the app: 

1. Open the Public Storage app and sign in. 
2. Review your current rental details and available balance information. 
3. Select the available payment option. 
4. Confirm the payment amount and payment method. 
5. Review the confirmation screen and save the details for your records. 

The app can also be useful for reviewing account communications. Check your account after changing a phone number, email address, payment method, or move-out plans. 

Download or access the Public Storage app to review available account-management features.

How Can You Pay Public Storage Rent Online?

You can pay Public Storage rent online by signing in to your account through the Public Storage website. Online tools can help you complete routine tasks without visiting a facility. 

Depending on available account features, you may be able to: 

• Make a one-time payment 
• Review payment history 
• Set up or manage AutoPay 
• Update available payment details 
• Review rental information 
• Check account notifications 
• Start or manage available move-out steps 

Log in to your Public Storage account to review the payment options available for your rental. 

Use official Public Storage website and app tools when managing payment or rental information. Avoid sharing account details, payment information, or rental information in public comments or social-media messages.

What Is Public Storage AutoPay?

AutoPay is an account feature that can process an eligible payment automatically each month on the account due date. It can fit customers who prefer a recurring payment routine instead of making a manual payment each month. 

Before activating AutoPay, review the payment method connected to your account and confirm the information is current. It can also help to check the account regularly for payment activity and available notifications. 

You may be able to set up AutoPay through the app, online account, or with help from a facility team member. Available options can vary by account and location.

When Is Public Storage Rent Due?

Public Storage rent is generally due on the first day of each month. If your rental begins on another day of the month, the initial payment may cover the first 30 days of occupancy. The following payment may be adjusted based on the remaining days in that month and will not exceed the regular monthly rent. 

Your rental agreement provides the payment schedule and terms for your account. Review it for questions about the initial payment, recurring due date, or account balance. 

A calendar reminder, AutoPay, or available app notifications can help keep your due date visible each month.

Can You Receive Public Storage Payment Reminders?

Payment reminders and account notifications may be available through the Public Storage app or online account settings. These communications can help you stay informed when a payment date is approaching or an account update needs attention. 

Keep this information current: 

• Email address 
• Phone number 
• Mailing address 
• Payment method and expiration date 
• Available notification preferences 

If you update your phone number or email address, review your account promptly. Current contact details can help Public Storage send available rental communications to the right place.

What Happens if a Public Storage Payment Is Late?

If a payment is late, a late fee may apply. The amount, timing, and related account processes can vary by state, rental agreement, and facility. 

Review your rental agreement and account communications for the details that apply to your rental. If you have questions about a current balance, payment status, or notice, contact the Public Storage location connected to your account promptly. 

You can also review available account details through the app or online account. Addressing a payment question early can help you understand the information associated with your specific rental.

Where Can You Get Help with a Public Storage Payment?

For account-specific payment questions, contact or visit the Public Storage location connected to your rental. A local team member may be able to explain available account information, payment options, office hours, and next steps. 

Find a Public Storage location near you to review property details and local contact information. 

For other questions about your rental or available support options, contact Public Storage. 

For general payment support, call 1-866-444-4747. A fee may apply for payments made by phone. The Public Storage app and online account can also offer self-service payment options.

Keep Your Storage Payment Routine Simple.

Public Storage offers several ways to manage rental payments, including the app, online account, AutoPay, phone payments, and in-person support. Choose the option that fits your routine, keep account information current, and review your rental agreement for the terms that apply to your account. 

For questions about a specific payment or rental, use official account tools or contact the Public Storage location connected to your unit.

Frequently Asked Questions

Can I Pay My Public Storage Rent Online? 

Yes. Sign in to your Public Storage account to review available online payment options, rental details, and account settings. 

Can I Set Up AutoPay for My Storage Rental? 

AutoPay may be available through the Public Storage app, online account, or local facility. Review your account to confirm available options for your rental. 

When Is My Public Storage Rent Due? 

Rent is generally due on the first day of each month. Your rental agreement provides the payment schedule and terms for your account. 

Can I Pay Public Storage Rent by Phone? 

Yes. Call 1-866-444-4747 to make a payment by phone. A fee may apply.