Save Impression

Address

21360 Gentry Dr
Sterling, VA 20166

Phone

703-745-5122

703-745-5122

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

703-745-5122

703-745-5122

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 46/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 46/mo $92
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x9'
    Online only price
    $ 46/mo
    Online only price
    Half Price Sale
    Small 5'x9'
    • Outside unit
    • Drive-up access
    $ 46/mo $92
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 55/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 55/mo $110
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 124/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 124/mo $165
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 133/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 133/mo $266
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 143/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 143/mo $190
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 144/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 144/mo $191
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 261/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 261/mo $348
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 354/mo
    Online only price
    2nd Month Free
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 354/mo $472
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Sterling Storage Units Near Highway 7

Sterling storage units located near Highway 7 are also near Route 1794 and Route 28, allowing you to store your stuff and get on the road with ease.
Grab a 10x10 storage unit and offload those extra bikes, boxes, used clothing, and seasonal items that are cluttering up your garage or patio. 10x10 storage unit are also great for small appliances and furniture.
Students at nearby Northern Virginia Community College will love the convenience of this location near campus. Our 5x10 storage units are perfect for anyone who is making the best of small space living. Whether you're moving into your first apartment or downsizing into a condo or townhome, these self storage units provide as much space as a large walk in closet.
When you're finished storing your stuff, take advantage of this location's proximity to nature with a walk in Algonkian Regional Park or on the banks of the Potomac River. With Washington, DC less than an hour away, you can also spend the day touring the Library of Congress, or visiting the Cherry Blossoms in the spring.
With both indoor climate controlled storage units and outdoor storage units that allow you to drive up and drop off, the right storage unit for you is just waiting for you to book. And when you use our eRental program, you can book a contactless move-in on your schedule.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 489)

February 2, 2024
Google Public Storage Damian Gullo
It's been a pleasure dealing with Eduardo who is the manager of this Pubic Storage facility. His is very professional and helpful.
February 1, 2024
Google Public Storage Karen Hayes
Eduardo provided a good customer service 😁
February 1, 2024
Google Public Storage Elijah Ford
Property is great. Nothing to complain about.
February 1, 2024
Google Public Storage Cristian Melendez
Property looks amazing. And the staff here are very helpful.
January 4, 2024
Google Public Storage Anyhony S Biscoe
The property looks good and customer service was great 😃
January 4, 2024
Google Public Storage Jon Mays
Sie Manage is a great guy! Very freindly and eager to please!
January 3, 2024
Google Public Storage Jose M. Reig
Eduardo was kind and execelent profesional
January 2, 2024
Google Public Storage PERCY BURGOS
Excellent, good attention
January 2, 2024
Google Public Storage Ovidio Alvarado
Nice property clean environment nice costumer service
December 13, 2023
Google Public Storage Peggy
This is a shout out to Eduardo, Property Manager, and his supervisor, Mia, at Public Storage, 21360 Gentry Dr, Sterling, VA. We have stored items there for awhile. Back in March, we decided to start moving things out. Eduardo was always friendly with a wave and a smile. Most days he was sweeping and cleaning the property. It always looked very clean. Whenever I had a question, Eduardo was always helpful and accommodating. In some cases, he referred me to his supervisor, Mia. She also was able to help me and answer my questions. I just want to give a big Thank You to both Eduardo and Mia for all their help in making this move out process much easier for me. I highly recommend Public Storage on Gentry Dr.
December 4, 2023
Google Public Storage MIA LATIF
December 2, 2023
Google Public Storage edwin orellana
Eduardo offered an outstanding customer service. Property looks great!
December 2, 2023
Google Public Storage nadia castaneda
December 2, 2023
Google Public Storage Kim Gs
I wentt with my sister and mom .The property looks good and Eduardo help us a lot with all of our questions
November 21, 2023
Google Public Storage Ruth Solomon
November 16, 2023
Google Public Storage DIEGO REYES
Eduardo provides great costumer service Gracias !!
November 13, 2023
Google Public Storage Fernando Altamirano
Muchas gracias por la atención. Muy bien atendidos(:
November 12, 2023
Google Public Storage MariamMarie
Eduardo provided an outstanding customer service and the property looks great 😊
October 19, 2023
Google Public Storage JOANNE RAINEY
The manager at Public Storage on Gentry Drive in Sterling, VA, was completely understanding of the rules and regulations regarding renting various sizes of units and how to complete the rental application. It was a pleasure renting units and am completely convinced that I will be delighted in dealing with this particular manager. Thank You!
October 3, 2023
Google Public Storage Emerson Acevedo
October 2, 2023
Google Public Storage Sylvia Faircloth
Eucardo gives me excellent service each time I need assistance.
October 1, 2023
Google Public Storage Abdullah Ayazi
Eduardo is reat to work with.
October 1, 2023
Google Public Storage Rivas Cleaning Services LLC
Good customer services
September 24, 2023
Google Public Storage Allyson Ronquillo
Very quick, easy & very descriptive when you go in 10/10 The workers are amazing an helpful
September 24, 2023
Google Public Storage Andrew Percy
September 2, 2023
Google Public Storage Brian Matusz
Clean facilities and friendly staff!
September 2, 2023
Google Public Storage Mirna
Eduardo me dio un buen servicio al cliente
September 1, 2023
Google Public Storage Cristobal Calix
La propiedad se ve muy bien excelente trabajo
September 1, 2023
Google Public Storage Shirlita West
Happy with service
August 9, 2023
Google Public Storage Red-Collar- Radio
Very good place, They will not give out any of your personal info regardless of the situation
August 3, 2023
Google Public Storage sheila morris
Eduardo provided an excellent customer service.
August 3, 2023
Google Public Storage Robert Cairns
August 1, 2023
Google Public Storage mrEmad1990
Eduardo gave me a great tour. He showed me all the options. Great service
July 9, 2023
Google Public Storage Pigeoncaster
July 2, 2023
Google Public Storage Nicole Arteaga
Received wonderful service at this location! The gentleman at the front desk, Eduardo, was very quick to solve our issues we encountered on their online website and had a wonderful attitude!!
July 2, 2023
Google Public Storage Siño A
Eduardo provided great customer service and was very patient and understanding with our situation. I would definitely recommend.
July 2, 2023
Google Public Storage paola arteaga
Received great customer service ! Eduardo was very attentive and answered all of our questions. Made the whole process very easy and quick!
June 7, 2023
Google Public Storage Jose Barahona
Eduardo at the front desk was Incredibly helpful and patient as I was cleaning out my unit on my last day. Would definitely recommend here for any storage use.
June 4, 2023
Google Public Storage Cynthia Scheller
June 2, 2023
Google Public Storage carlos ernesto acevedo gutierrez
June 1, 2023
Google Public Storage Lisa Lauritzen
Easy registration. Friendly staff.
May 5, 2023
Google Public Storage Michael Johns
We have a couple storage units here to keep our stuff till house is built. Eduardo was helpful in getting us good units and price.
May 4, 2023
Google Public Storage Daray Dyson
Great customer service
May 1, 2023
Google Public Storage Casey
Eduardo, the manager, makes check-in almost fun! Very helpful. Very easy. Very fast. Very pleasant.
April 4, 2023
Google Public Storage Rokhshana Safa
Eduardo gave me a good service
April 2, 2023
Google Public Storage Karla Murillo
Eduardo nos brindo un servicio de calidad muy recomendado, la propiedad es muy cómoda super recomendado, gracias por su ayuda
April 1, 2023
Public Storage Lee Ann Duxon
Can my husband switch up to a larger storage unit?
April 1, 2023
Google Public Storage Madaline Harbor
March 6, 2023
Google Public Storage Bennet Amoah
Excellent service
March 5, 2023
Google Public Storage Phong Nguyen
March 2, 2023
Google Public Storage David Posada
March 1, 2023
Google Public Storage Johny Knox
March 1, 2023
Google Public Storage Shawn Williams
February 19, 2023
Google Public Storage ronald jamieson
Muy buen trato
February 19, 2023
Google Public Storage Carina Brent
It was a great experience in this Public Storage …Eduardo, was very helpful thank you so much for a great customer service.
February 9, 2023
Google Public Storage Michelina Q
February 6, 2023
Google Public Storage Phebe Greenwood
Very professional
February 4, 2023
Google Public Storage Rabee Abdalla
February 3, 2023
Google Public Storage Foda Gbla
Sales person at this facility is very professional and customer friendly. Thank you for the great services and help sir.
February 1, 2023
Google Public Storage Carlos Linares
La propiedad se ve bien y personal me atendió bien!!!
January 17, 2023
Google Public Storage Sulma Bermúdez
January 11, 2023
Google Public Storage Andrew Pogany
The process was quick and easy with excellent customer service! Easy to access location.
January 9, 2023
Google Public Storage Patrick
Eduardo was very fast and helpful.
January 9, 2023
Google Public Storage Maryana Rizqallah
Very easy process and Eduardo was very friendly and helpful. My boss needed a temporary storage to store our material there and we found exactly what we looking for.
January 8, 2023
Google Public Storage Jeannette Quintanilla
Eduardo was super professional, friendly, and helpful. I really appreciate the way he explained me how the public storage works.
December 17, 2022
Google Public Storage Bob Jones
Eduardo gave me an outstanding customer service. Thank you!
December 11, 2022
Google Public Storage Jonathan Pederson
Excellent service and friendly staff makes the storage here top notch. The cleanliness is outstanding.
December 1, 2022
Google Public Storage angel olortegui
November 7, 2022
Google Public Storage Jake Holladay
Great service from Eduardo
November 5, 2022
Google Public Storage イエスは主です。
November 4, 2022
Google Public Storage jose ayala
Eduardo gave me an excellent customer service today. The property also looks wonderful
November 3, 2022
Google Public Storage Faridah Latif
Very professional. Good customer service.
October 16, 2022
Google Public Storage Jefri Garcia
Eduardo me dio un buen servicio.
October 7, 2022
Google Public Storage Dodd Kirk
Service is excellent!
October 3, 2022
Google Public Storage BRUNO HERNANDEZ
Obtuve una atención magnífica que solucionó todas mis dudas
September 6, 2022
Google Public Storage Olivia Orphanides
Wonderful help and great storage unit! Highly recommend
September 4, 2022
Google Public Storage Sarah Acedillo-Borne
Eduardo has nicely shown as the space and very informative
August 25, 2022
Google Public Storage Olga Moran
Eduardo me dio un excelente servicio y la propiedad se ve muy bien.
August 19, 2022
Google Public Storage Rebecca Owusu-ansah
Eduardo was great
August 19, 2022
Google Public Storage Deborah Libert
August 8, 2022
Google Public Storage Charles Kurtinitis Jr.
August 4, 2022
Google Public Storage Margarita Giron
Went in today wanting to see the options on a smaller storage units and Eduardo was great! He was patient, answered all my questions, and gave us all the options. A very positive experience!
August 2, 2022
Google Public Storage Kirsten Sallman
Getting a unit took less than 15 minutes! They were very helpful and efficient! I recommend them!!
July 25, 2022
Google Public Storage James Handy
July 9, 2022
Google Public Storage S Malone
Great representative for Public Storage. Answered all of my questions. I am very pleased with the service!
July 8, 2022
Google Public Storage Maria Aleman
Eduardo muy amable y muy atento buen servicio muy recomendable este lugar
July 4, 2022
Google Public Storage Carlos Orellana
Eduardo provided an excellent customer service. Thank you!
July 4, 2022
Google Public Storage Consuelo Perez
Eduardo fue muy amable y nos brindó un excelente servicio
June 25, 2022
Google Public Storage Carlos Rivera
June 19, 2022
Google Public Storage Hinhin Dildil
June 17, 2022
Google Public Storage Brian Jose Gomez
Eduardo gave me a good customer service
June 12, 2022
Google Public Storage Alex Umanzor
Eduardo gave me an excellent customer service and the property looks clean.
June 6, 2022
Google Public Storage Morning Songz
Eduardo provided excellent customer service. He was patient and helpful with my elderly mother!!
June 5, 2022
Google Public Storage Carolina Davila
Eduardo provided an excellent service.
June 3, 2022
Google Public Storage Kevin Banks
It’s been a pleasure being supported by Eduardo. He was fast, and answered all my questions.
May 9, 2022
Google Public Storage cesar ballesteros
Very good consumer service Eduardo....
May 8, 2022
Google Public Storage Josue Vasquez
Eduardo provided a very good customer service
May 8, 2022
Google Public Storage cesar barbosa
Great service
May 4, 2022
Google Public Storage alex Parker
Eduardo gave me good service
April 19, 2022
Google Public Storage Danny Soto
April 3, 2022
Google Public Storage Miguel Rendon
Eduardo washer hephul and kind. Great job
April 2, 2022
Google Public Storage JHONATAN RUIZ GARCIA
The place was really nice The guy working here Eduardo was really nice he should get a raise thankyou
April 2, 2022
Google Public Storage Abel Camacho
La persona de nombre Eduardo fue muy amable nos enseñó todo es una persona excellente la visita fue muy satisfactoria gracias
April 2, 2022
Google Public Storage SURESH SHAH
It was very good experience with Mr Eduardo Nice customer service
March 24, 2022
Google Public Storage Gianni Fernandez de Jamieson
Lindo trato el sr eduardo,
March 2, 2022
Google Public Storage Real Touch Maids
Eduardo provided an excellent customer service today. The property also looksAwesome !!!!
March 2, 2022
Google Public Storage Yolany Contreras
Eduardo nos dio un excelente cervical y la propiedad se be excelente 👌
March 1, 2022
Google Public Storage Fabricio Guardado
Eduardo Has an Excellent customer service has a lot patience with customers. he goes above and beyond customer service satisfaction he is a great asset to your team.
February 21, 2022
Google Public Storage Karen Pramis
I came to this location today to rent a larger space than we currently have. Eduardo was excellent and efficient at explaining the transfer procedure. He made the transaction easy and pleasant. The customer service was professional and Eduardo was so kind and helpful. I will always be a return customer and refer friends here.
February 9, 2022
Google Public Storage Eunise Blandon
February 4, 2022
Google Public Storage Maria Castillo
Customer service is amazing and love the employees
February 4, 2022
Google Public Storage Vone Temsupasiri
It was pleasure working with Eduardo, he’s professional friendly and property looks good.
January 11, 2022
Google Public Storage Catherine McCambridge
This storage place is fantastic! I had a difficult time opening the door for our unit so I asked for help from the front desk. Eduardo was able to get the door open for me after determining that one of our items was preventing from opening the door. Took just a few seconds for him to figure this out. Great customer service!
January 10, 2022
Google Public Storage Luis canciones Moncada
Eduardo me dió un buen servicio
January 10, 2022
Google Public Storage Speed Coin
the property looks great!!!
January 4, 2022
Google Public Storage Juan Torrico
Eduardo was very helpful in setting up our storage space.
December 6, 2021
Google Public Storage Daniel Alvarez
Excelente servicio, muy amable y atento, recomendado totalmente el servicio de Eduardo.
December 3, 2021
Google Public Storage Juan Camilo Alvarez
El manager Eduardo es una persona muy amable y ofrece un excelente servicio!!!
December 2, 2021
Google Public Storage ALEX MORA M
Excellent service from Eduardo.
December 2, 2021
Google Public Storage Alejandro Gómez
The property looks great.
November 12, 2021
Google Public Storage Paul Arthur
Moving is a highly emotional and mentally deranging experience. Combine that with a limited tech ability and insanity is the obvious result. Having multiple units and failing to execute my reservations properly on line I went to the Gentry Office and discovered "CRYSTAL" the Public Storage secret weapon! Crystal's calm, professional and highly knowledgeable approach not only resolved all my rental problems but restored my faith in First Class Customer Service and Courtesy. I was embarrassed and flustered entering and completely satisfied departing. Crystal is an amazing people person and able to defuse a crisis with humor and confidence. Crystal helped me resolve issue with both of my accounts in two separate cities and I cannot fully express my gratitude and my renewed confidence in PUBLIC STORAGE and their team of professionals!
November 7, 2021
Google Public Storage Mike K
Ms. Perla provided great customer service today when I had a billing issue. She took the time to understand the problem and make the necessary corrections. She is very kind, personable and it was a positive experience working with her.
November 6, 2021
Google Public Storage VP SINGH
They gave us excellent service . Perla property manager was very helpful and kind to help us out, she made everything look easy. We used this place for almost an year .
November 1, 2021
Google Public Storage Nellene Dickerson
This storage facility was an absolute best for me!!! Always clean. Very accessible. Great staff! A pleasant memory. Should I need storage again, this one would be at the top of my list!!! Happy storing!!! ☺
October 9, 2021
Google Public Storage Elvis Linares
Excelente atención en los empleados del stores del que esta frente del wawa un servicio a todo dar.
October 5, 2021
Google Public Storage Mehdi Jadali
I recently rented from here and have had a positive experience so far. The facility is clean, maintained, competitively priced, and the on site manager, Perla, is great. She helped facilitate the resolving of an error I made on my rental application and was super friendly and understanding!
October 4, 2021
Google Public Storage Ingrid Chavez
Servicio increíble, conocí a Perla y me ayudó muchísimo y explico cada detalle para alquilar un storage. Hizo que todo fuera más fácil y rápido. Trato amable y personalizado
October 2, 2021
Google Public Storage Danie Bierman
Very helpful manager - great location in comparison to other PS locations
September 28, 2021
Google Public Storage nathaly campos
Perla was very excellent in helping me out today. Great customer service, definitely recommend 👍🏼
September 28, 2021
Google Public Storage Nancy Dove-Smith
Property Manager, Perla. She is top notch—cheerful, patient, professional and on top of her game. This facility is organized and most importantly to me CLEAN!!! A year later I’m updating this post from 5 stars to three because they increase the price in one year two times and gate access should be longer than 9 PM.
September 14, 2021
Google Public Storage Gerald Mubaira (King Chaminuka 2)
September 14, 2021
Google Public Storage Nelson Ruano
Ok por este Día de hoy me an tratado con excelencia y muy profesionales es este lugar puedo recomendar y dar buena fe de que te trataran con mucho profesionalismo grasias Dios les vendiga
September 6, 2021
Google Public Storage Jason G
Perla was very helpful and assisted me in downloading the new public storage app for my phone and then swapping out to a new lock when I realized I lost my key. She is very friendly professional and personable.
September 6, 2021
Google Public Storage Susan Wageman
Perla has been the most helpful person I ever met !! she has assisted me on everything from A-z .. She has walked me through correcting my ap on phone and updated my account , She always has a smile on her face and great attitude best customer service ever!!!
September 4, 2021
Google Public Storage Bill Quinones
We were in dire need of a storage space due to a move to our new house. We didn’t have enough time to remove what was in the house anyway and or move was 1 week away. Perla helped my wife and I find an affordable storage space immediately. She’s removed a lot of stress that wet were experiencing. Thank you Perla for all your help!
August 28, 2021
Google Public Storage Robert Hurt
Perla was so kind and helpful i highly recommend this place! Thank you Perla! Keep it up
August 27, 2021
Google Public Storage Nic Conte
Perla is so sweet and kind, I rented here for a while and came back. She keeps this place spotless!
August 4, 2021
Google Public Storage Pam Semapongpan
Came in and Perla assisted me with choosing the right storage solution for me! Quick, easy, and simple. Thanks!!
August 4, 2021
Google Public Storage jerone hodges
My experience with Perla the property manager was very professional and informative. I was in and out with all my concerns addressed.
July 31, 2021
Google Public Storage Russell Rosedale
I arrived near closing time but Perla stayed late to help me register for my unit. She took her time to make sure I understood everything. This initial experience was very good.
July 18, 2021
Google Public Storage Karen Guardado
perla was very friendly and she provided great customer service.
July 11, 2021
Google Public Storage Adam Vidoni
This is the second time I've been back to use this location and it's because of the property manager Perla. She is very attentive ,friendly, and professional. She keeps the property in top condition. This is the place to go and the person to trust!
July 10, 2021
Google Public Storage Joseph Owusu
Perla property manager is very professional and keeps this property so clean, very nice person and highly recommend to all my friends, family and co-workers to Gentry Drive
July 3, 2021
Google Public Storage Kyle Clayton
Perla was fantastic and very knowledgeable. I would highly recommend this location.
June 28, 2021
Google Public Storage Diana RUBIO RAMOS
Perla is absolutely wonderful such a great help helped me with any questions and concerns! So happy I had her help! Definitely recommend this storage facility
June 21, 2021
Google Public Storage Jinx Dragonfly (Jinx)
This is amazing and Peria is fantastic!!! Definitely go here for great deals and wonderful service! And great person!
June 15, 2021
Google Public Storage alexandra appler
Best storage facility! Petra is the most friendly person!
June 9, 2021
Google Public Storage Roger Smith
Perla is a rockstar, shes was so helpful and accommodating in getting me set up and moved in early. She really went above and beyond. I had trouble getting the website to work and then getting to the office before it closed. Perla helped me every step of the way with such a positve attitude it made a tough day that much better. I wish I could have person like Perla everywhere I conduct business. This property is well maintained and you can tell they take pride in their business. Thank you again for everything Perla, you're the best!
June 3, 2021
Google Public Storage Suna Karim
Perla she is a nice person,she attended to customer really nice.
May 27, 2021
Google Public Storage cathy nich
I have rented two units from the facility. Perla, the front desk rep is super sweet and very personable. She keeps the office in tip top shape which you can see carries over to the facility as well. First impressions mean a lot. I have visited several times and the lot itself is clean and the interior unit hallways are also kept. Would highly recommend
May 16, 2021
Google Public Storage Damon White
This place is the best storage facility in the area! Perla the property manager is Amazing! She is very attentive to her tenants needs, and always willing to help! She keeps the property so clean! Her customer service is by far the best! Look no further for all your storage needs!
May 9, 2021
Google Public Storage Jon Simpson
I visited this public storage location. Perla provided awesome service! She was very pleasant to work with, provided good information, and she educated me by showing a couple units to give me a better idea of the sizes.
May 6, 2021
Google Public Storage Velita Aldegon
Perla provided good service to me today. Thank you very much for showing me the storage needed.
May 5, 2021
Google Public Storage ana Lazo
May 5, 2021
Google Public Storage Isaiah Hamilton
April 14, 2021
Google Public Storage Ron Kidwell
My experience with dealing with Ms. Perla was without a doubt refreshing! She was very professional, had a wonderful personality, and it was clear from the beginning that she truly values her customers. Her willingness to work with me on all my storage needs was very much appreciated. If you’re looking for a storage unit in the area, I highly recommend checking out the 21360 Gentry Drive location in Sterling, VA!!!
April 14, 2021
Google Public Storage Kunal Shah
April 11, 2021
Google Public Storage Nancy Kasen
Great Customer Service! Easy to sign up and the process was plain. Very clean facility, lots of security. We are super happy!
April 7, 2021
Google Public Storage Carlos Ferrel
We started using public storage and had a great experience with Perla. She was so helpful and professional. Even tho it was after hours she still gave her time to us and helped us.
April 1, 2021
Google Public Storage Alexandra Polkowske
Perla is so wonderful! She has helped me with my storage unit for almost 3 years. Always able to answer any questions I have, is accommodating, and to share her amazing energy to make sure the move in/out process is as smooth as possible. She knew the details of my storage and move, I was very impressed with not only the cleanliness of the temp and non-temp controlled units but also Perla's attention to details. She definitely adds to the wonderful experience at this location <3
March 31, 2021
Google Public Storage Mary Parsons
March 28, 2021
Google Public Storage Williams Cabrera
Un excelente servicio persona muy amigable con el cliente y responsables
March 10, 2021
Google Public Storage Joe Decamp
Very helpful!
March 9, 2021
Google Public Storage Celestrea Morrison
Perla and the rest of the staff is nice and courteous. They have affordable prices. I highly recommend.
March 7, 2021
Google Public Storage Chris Chaves
Thanks for the great customer service!
March 7, 2021
Google Public Storage Adam Smith
Perla provided great customer service and was able to transfer units with no hassel. Highly recommend Perla for your storage needs!
March 4, 2021
Google Public Storage Pamela Sharpe
great customer service perla is great and very helpful clean and well kept I would recommend public storage this is my second time using public storage.
February 26, 2021
Google Public Storage Jilliana Miranda
Ms Perla was the one who helped me , She has a great customer service material. Very accommodating , kind , friendly ,she will do above & beyond just to assist you. I like your area very accessible, & clean . Keana is helpful & friendly as well.
February 21, 2021
Google Public Storage Anthony Hittner
Great service. Perla was wonderful. She does a lock check and noticed that I haven’t locked my unit properly. I really appreciated that she gives the extra effort for great customer service. Will return again for my storage needs.
February 9, 2021
Google Public Storage Joseph Varua
Good location and customer service. Location is secured and you can easily access your locker. Perla, the manager, is professional and friendly. Would recommend this location to anyone looking for a storage facility.
February 7, 2021
Google Public Storage cecilia lujan
I was very impressed by how clean and professional Perla was when answering all my questions. I am sure to recommend Perla to my family and friends. Keep up the good work Perla.
January 25, 2021
Google Public Storage Angela Cox
Perla was a pleasure to work with for getting familiar with the system and welcoming us to the facility. The unit was, clean, neat & dry. She also helped us secure a second unit right next to our first one for a month. Great service and a fair price.
January 21, 2021
Google Public Storage Crafty Critter
Perla is an amazing property manager. She walks you through all the details from move in to move out and provides awesome customer service. Very clean, great location, and great pricing. Thanks so much for making my move easy!
January 19, 2021
Google Public Storage Nikki Speece
Great storage facility that is conveniently located to our house. It is very clean & easy to get in & out of. Perla signed us up a few years ago & made it so easy. If we need another storage unit in the future, this will be our first stop!
January 19, 2021
Google Public Storage Jackie Lynch
I echo the comments Perla is an amazing property manager. She walks you through all the details from move in to move out and provides awesome customer service. Very clean, great location, and great pricing. Thanks so much for making my move easy!
January 19, 2021
Google Public Storage Desmond Jones
Thank you Perla for being helpful and informative.
January 14, 2021
Google Public Storage Elizabeth Williams
Perla is amazing!! I have been coming here for 15 years. It's really clean and convenient for customers. Perla has been the constant face and she knows the company which makes the process easier. As long as you pay your bill. You won't have any complaints. Please go see Perla, you won't regret it!
January 7, 2021
Google Public Storage Terry Miller
Your agent at this location is terrific. This is my second time renting with her. Amazing how she can keep her beaming personality while dealing with the public. Highly recommend anyone to go see PERLA at Gentry Drive location
December 22, 2020
Google Public Storage Pam DiLucente
Convenient location and access in/out. Clean. Property manager is responsive and friendly.
December 7, 2020
Google Public Storage Yami Mohr
Perla was amazing! Great communication and wonderful costumer service!
November 15, 2020
Google Public Storage Lilly Mateo (lilnbri)
Perla is awesome! She is a great help!
November 13, 2020
Google Public Storage nelson mendoza
Mike/Micheal gave the best service I have ever got
November 5, 2020
Google Public Storage Marci Parks
George A. I have storage unit with public storage. I have been working with Perla for a few weeks and it has been such a pleasure. Perla is always friendly, welcoming, and professional. Many times I have driven through the facility and I'm greeted by her contagious smile and a wave. She is always available and willing to help. She takes pride in her position and always goes out of her way to assist her customer. Perla is an asset to your company.
October 26, 2020
Google Public Storage Columbus Ramsey
Perla very friendly, informative pleasant in helping me. She took me to space to see it after helping me to decide. Appears to be excellent manager. Also Mike was extremely helpful to me and my wife. Good friendly attitude .
October 15, 2020
Google Public Storage Carlos Segovia
Exelente servicio y amabilidad
October 12, 2020
Google Public Storage D Miller
Perla is a dynamic property manager with stellar customer service. I have been a PS customer for 3 years now and her service has been consistently professional. Perla is one of the reasons I prefer the Gentry Drive location of Public Storage. She is hardworking and the facility is always very clean. Perla is a huge asset to Public Storage!!! When renting at Gentry Drive, ask for Perla and you will experience customer service at its best!! And will be happy with the cleanliness of the property!
October 5, 2020
Google Public Storage Milton Quintanilla
Muy buena atencion al cliente y la manager es muy amable
October 2, 2020
Google Public Storage MARLON VELASQUEZ
Perla is amazing and extremely knowledgeable, excellent customer and most all clean property. Will highly recomen to all my friends and family members.
September 18, 2020
Google Public Storage Ken Nichols
Perla did a wonderful job helping with everything I needed for a smooth move. She was positive and very friendly.
September 16, 2020
Google Public Storage William Winslow
Perla was an excellent representative and the entire rental process was extremely smooth.
September 16, 2020
Google Public Storage Brendan Jones
Great facility, great staff. Perla is amazing! 10/10
August 25, 2020
Google Public Storage Roslyn Congo
Thank you Perla for all the many years of excellent customer service!!!
August 8, 2020
Google Public Storage Sebastian Volkov
Perla is THE BEST! She’s kind, responsive, honest and very helpful. The facility Itself is clean, secure and easily accessible. I will def use again and recommend others do the same!!! DS
August 4, 2020
Google Public Storage Mark Hardgrove
Perla the Manager is the reason this business is top notch!!! Go Perla!!!
July 15, 2020
Google Public Storage Rick Tarby
Helpful, courteous property manager & super clean facility.
July 11, 2020
Google Public Storage Thomas Fulmer
July 5, 2020
Google Public Storage Dinh Do
Great customer service. Mrs. Perla showed me around and provided me with all the information. The location is convenient and safe.
May 4, 2020
Google Public Storage Nicholas Benedetto
Worked with Perla for a short term rental as we prepare to move...she made the entire process very easy and was great to deal with....
April 30, 2020
Google Public Storage Michelle Moses
Perla is amazing, and incredibly helpful! She answered all my questions and understood that I wanted to move out that day to avoid paying an additional month. Was renting storage here for years, and will definitely use them again for any storage needs in the future.
April 20, 2020
Google Public Storage J.T. Fisher
Perla was very friendly and helpful. The unit was clean. Service was quick and efficient.
March 18, 2020
Google Public Storage Thomas Morgan
Sorry to leave this Public Storage. Perla was very kind and professional. Unfortunately the Public Storage business model is to lure you in with their introductory price and then increase it substantially in 4 months and then yearly after that. Started out for a drive up 10x10 unit Dec 2016 for $125, in April 2017 it went to $147, in April 2018 it went to $162, in April of 2019 it went to $176. It is going up to $191 April 2020 except to me. I'm out of there. Comes a point in time when their fees are no longer rational.
March 4, 2020
Google Public Storage Lucero Wiley
Perla is absolutely amazing!!! Excellent costumer service :). She is a very kind person and keeps everything in order and very clean. I had a great experience and would recommend this place
March 2, 2020
Google Public Storage Anton P. Reuben
Perla was a pleasure to work with and made my moving process easy.
February 15, 2020
Google Public Storage Paula Bailey
Worked with Perla when transferring from a large to smaller unit. She made the entire process so easy. Have stored my belonging their for a couple of years and always been pleased with the facility. Very well kept and never had any issues.
February 14, 2020
Google Public Storage Christian Dunne
Perla is very professional and kind. She has been very helpful and thoughtful. Returned customer for the second time around. Very clean property throughout. Highly recommend this place to everyone who needs a storage place here at Gentry Drive.
February 13, 2020
Google Public Storage Agha Naqvi
Good customer service, I would strongly recommend to my friends and Family
February 13, 2020
Google Public Storage Mary Hardy
January 30, 2020
Google Public Storage Joe Rotherham
Perla is an extraordinary professional and great person. Returned customer very happy with service and will highly recommend to other folks
January 28, 2020
Google Public Storage Live By
Perla the property manager was very helpful in helping me find the proper unit and also honored the price of a unit that was improperly listed on corporate website. Very helpful and highly recommend. Clean property
January 22, 2020
Google Public Storage Cindy Allen
Perla was very helpful and personable..highly recommend!
January 17, 2020
Google Public Storage Yamileth Palacios
Buen servicio 😇 gracias por toda la ayuda perlita
January 16, 2020
Google Public Storage Billy Jack Billy Goddamm Jack
We had rented at Public Storage on Gentry Dr Sterling two yrs ago and as Perla was still at that location we rented again today. She is wonderful to work with and will help you with anything you need...you just have to ask her.
January 2, 2020
Google Public Storage Fernando De La Rosa
I went in this morning to get a unit and Perla was so polite and helpful. I would definitely recommend this place to other folks.
January 2, 2020
Google Public Storage Hector De La Rosa
Very friendly and great service
December 27, 2019
Google Public Storage ISAIAS AQUINO
Perla is a wonderful person, she helped me with questions that I have. I recommend all customers to talk with her if in case you are looking for good services. Rafael from Flash painting.
December 21, 2019
Google Public Storage Jamie Zudonyi
Perla was amazing! Funny, informative and very friendly! I highly recommend Public Storag3!!
December 9, 2019
Google Public Storage Starkiller3050
I went in looking for bubble wraps and a high spirited worker named Keana helped me greatly. Never been to Public Storage before, but I know why there's lots of them if their employees are as great as her. 5 stars for sure!
December 8, 2019
Google Public Storage Chris Gambler
I just went to here to get some information on the units they have and the young lady that works there Keana was very helpful and kind. She gave me all the information I needed and showed me several units I was interested in with no complaints. Not to mention her and the other employees keep the place looking fantastic.! Thanks for all the help.!
December 1, 2019
Google Public Storage Michelle Butler
Best storage place by far. Very clean and the staff is great.
November 15, 2019
Google Public Storage Harry Rhodes
As always the customer service was fantastic.
November 12, 2019
Google Public Storage Bonita Weinstein
Perla is so nice and helpful, very professional and knowledgeable. I really appreciated her help. She walked me through step. Great customer experience.
November 9, 2019
Google Public Storage Scott Stephens
Very efficient check in, clean facility.
November 9, 2019
Google Public Storage Rodney Baker
Perla was great and very friendly and efficient.
November 7, 2019
Google Public Storage David Mitchell
Perla is very courteous and has a great personality . She explained everything and answered all my questions. I would recommend this Public Storage to everyone
October 26, 2019
Google Public Storage Daniel Trujillo
Great service. Perla provided me everything I needed to feel comfortable about using facilities. Recommend anyone that stops will be very satisfied.
October 26, 2019
Google Public Storage Kelley O'Neill
Perla was amazing getting us in and getting us out. Great location, great help, definitely recommend
October 25, 2019
Google Public Storage Pat Hogan
The units are nice and clean and the office staff are helpful and friendly. The property is not level so the cart wants to roll down hill and there is no way to keep the door open as you try to get the cart in the door
October 25, 2019
Google Public Storage Mistry Lousch
Perla was a great help. Fantastic customer service.
October 20, 2019
Google Public Storage YingWei Chen
Great location and Excellent customer service. All the staffs are super helpful. Keana make the process very smooth and easy to understand.
October 17, 2019
Google Public Storage Jeremy Huamani
Keana was very helpful and informative. Walked through everything very thoroughly.
October 3, 2019
Google Public Storage Nancy Haynes
Perla the manager has bent over backwards to accommodate anything I need and makes sure all my concerns and questions are answered. She is in constant motion working, cleaning up, checking on things and does her best to make our experience pleasant. She is extremely professional. I recently changed units and wanted to transfer everything in a day. Carla and Needea were very helpful to me and took care of every detail of the transfer, allowing me to get my work done. The next day, Keana filed a request with headquarters to repair the unit's door and was very concerned that this be taken care of. Public Storage has a good team working for them and the customers.
October 1, 2019
Google Public Storage Rosa Pommier Suarez
Perla was very helpful! It made my transition to a storage a lot easier than I thought. Thank you for the kindness!
September 25, 2019
Google Public Storage Cooper Kaye
Perla is super helpful and was able to help my business get a great price on storing items. I like how the facilities are really clean, too.
September 17, 2019
Google Public Storage Darwin Landaverde
Very clean and well maintained, Perla is very friendly.
September 13, 2019
Google Public Storage Will Martinez
Perla explained all the details about all the units very well. She was very polite and easy to work with thanks
September 12, 2019
Google Public Storage Belkys Ramos
Always have a nice professional service here Perla is the best. Always with a smile and great customer services. I congratulate you on having her as part of your team. Thank you.
September 12, 2019
Google Public Storage Sean Eaton
Very good experience. Perla is amazing!
September 3, 2019
Google Public Storage Lori Goldberg
Everything went smoothly with renting a storage unit Perla was very helpful and courteous.
August 18, 2019
Google Public Storage Anthony “Tony” Price
Great customer service. Thanks Perla for being so thorough...and funny.
August 16, 2019
Google Public Storage a g
I had a great move and Perla went out of her way to help me a lot
August 16, 2019
Google Public Storage Katherine Ezzes
Perla has been a wonderful resource over the past 3 years that we have had a storage space at Public Storage. She has been proactive about informing of us any pricing changes. We would highly recommend Perla and this Public Storage location.
July 20, 2019
Google Public Storage David Beckwith
Very clean and secure facility. Never had any issues accessing my unit and was very convenient.
July 12, 2019
Google Public Storage Laurie Weitzel
Perla was very helpful and the storage locker was perfect for our temporary needs . The inside entry and air conditioning kept our things in very nice condition . The price was great as well .
July 9, 2019
Google Public Storage FrancoUSA
Good
July 5, 2019
Google Public Storage Elsir Elsanhori
June 29, 2019
Google Public Storage Jay Jay
Perla has been an amazing property manager. No matter what the problem, she is able to solve it with speed and accuracy. We have had a unit for nearly a year, and have been extremely happy. We need more Perlas in the world!
June 29, 2019
Google Public Storage afolabi kehinde
Spend a lot of time with this organization, had no problem with them at all. Everytime I visit, it's always a good atmosphere. Attention to customer is awesome, shout out to perla. Best customer service! I recommend this place for storage.
June 27, 2019
Google Public Storage jim R
Awesome customer service - Perla is by far the best, she made this rental 2 easy for us.
June 25, 2019
Google Public Storage Marta Pineda
Muy contenta con la amabilidad, grsn persona, y gran servicio Perlita
June 25, 2019
Google Public Storage C Patterson
Reservation and check in process was very smooth. Perla was very helpful, warm, and professional. Unit was clean and easily accessible.
June 22, 2019
Google Public Storage Mustapha Mahdi I
This facility is very tidy. And the young lady Keana at the front desk very friendly and knowledgeable. Answered every question I had. Thank you...
June 4, 2019
Google Public Storage Neissy Briceno
I’ve used this location a few times. PS is great if Perla is the one handling your storage issues. She really knows what she is doing and can handle things that others can’t. Thanks Perla!
May 22, 2019
Google Public Storage Tom STROBEL
Great customer service & very clean property. Thank you Perla!!
May 22, 2019
Google Public Storage Darrell Brock
Perla is awesome. Great woman and will go the extra mile to make you feel welcomed here. She does more for this company than is given credit for by them. Keeps the facility clean and constantly checks units making sure they are secure and locked. I know she cannot control pricing and that is my number 1 complaint and only complaint. Public storage will price themselves out of reach and lose many to competitors. Person(s) who are long term and have maintained good payment history should be given preferential treatment and discounts especially when holding more than one unit. For some reason when they get good customers who always pay on time and ahead they penalize those by rate increases of 30-60%. I never had this issue with other facilities but with PS it has been ongoing for almost 2 year's now and will be vacating all units. Great job Perla and please never stop what and how you perform because this carries over with you no matter where you are and you truly are a wonderful person. Thank you for all you have for me.
May 14, 2019
Google Public Storage Breanna Futrell
Very willing to work with you, great customer service. I have been here since 2016 and have only experienced the best, thank you Pearla !
May 14, 2019
Google Public Storage Luis Nieto
very good attention
May 10, 2019
Google Public Storage Carolyn Sievers
This is the second time I have rented a unit from Perla. She takes pride in keeping this facility clean and secure. She is super friendly and easy to work with.
April 30, 2019
Google Public Storage Kimberley Evans
Repeat customer, and we'll be back if we ever need extra storage. Not the closest to our home, but Perla has been outstanding both times we've rented a unit.
April 25, 2019
Google Public Storage Olivia Kurzeja
Super sweet, helpful, and funny! Love her!
April 24, 2019
Google Public Storage Mike Smith
April 13, 2019
Google Public Storage Amber L. Freeman
Bright and clean facilities. Perla was great to work with and provided lots of information on best practices for loading the unit. The price was right and the location is great for anyone living in the Sterling, leesburg, or Ashburn areas of N. VA.
April 6, 2019
Google Public Storage Sidney Jones
I just love the place to keep all your things safe.
March 28, 2019
Google Public Storage Marlen Parada
March 20, 2019
Google Public Storage P M
Very good. Thanks guys
March 15, 2019
Google Public Storage Mickey Rozakis
I had a great experience. Perla was the best!
February 19, 2019
Google Public Storage Khene Vongsakoun
February 15, 2019
Google Public Storage Victor Rivera
Perla was awesome and she answered all of our questions and concerns with wonderful interest! Would come back!
February 15, 2019
Google Public Storage Endia Tucker
Perka has been outstanding employee. Returned customer. I’m here because is one of the cleanest property have seemed so far. Perla property manager provides the best customer service ever. Will refer my family, friends and coworkers to this property. Thank you Ms. Perla!!!
February 14, 2019
Google Public Storage Breese Duerr
I spoke to Perla who was very polite as soon as I walked in the door. She was professional and helped me with all that I needed. I talked to her for a little while just in conversation. She has great customer service skills. I have had a unit here for a few years.
January 27, 2019
Google Public Storage Mel Argueta
Great storage facility. I rented a space here for a year and I never had a problem. Very clean and awesome customer service. Perla was of great help and always professional. I would definitely recommend this location for your storage needs!
January 12, 2019
Google Public Storage CD Lee
Perla the property Manager Awesome and Outstanding, Very Professional. I recommend this location to all who need storage assistance!
January 2, 2019
Google Public Storage Nicole R
Perla (manager) and Keisha have been so helpful! The initial process (online) was very easy. I met with Keisha and she provided us a tour of the facility and the specific unit. She walked through the gate process as well which was very helpful. The facility seems to be very secure and is setup quite nicely. I have a unit on the 2nd floor and was very happy to see that there were carts available to use for moving the stuff upstairs. The facility was very clean and I am very happy to have chosen this location.
December 29, 2018
Google Public Storage Melanie Healey
Perla was great! She explained everything to me in detail so there would be no suprises. Did not realize I was going to be required to purchase a lock from them, but it's ok because it's a good lock and I needed to get one anyway. The unit was much bigger then I was anticipating and very clean. Located in a convienant place, Perla took me right to it after explaining how to use the gate. She also recommended products that may come in handy for storing my items. Got a great deal for 6 months.
December 28, 2018
Google Public Storage John McDonough
Perla is amazing!!
December 24, 2018
Google Public Storage April Joplin
Will is an outstanding representative of your company! Even though I came in on Christmas Eve at the last hour he took time explaining everything to me. Showed me two units to help me decide the size. What a gentleman...thanks Will!!! My stress was relieved.
December 22, 2018
Google Public Storage Greg Lang
Excellent facility. I rented a climate controlled 5'x10' locker. Even on the hottest days the temperature in the locker was good. Perla is very friendly and helpful. Highly recommend.
December 15, 2018
Google Public Storage Shar Baran
Perla is FANTASTIC as a property manager! Efficient, shows the site to make sure you are getting the right size. Great location. Clean and maintained.
December 12, 2018
Google Public Storage Gwen McCracken
This facility is very clean and well cared-for. Perla is always a great help when there's something I need! I would recommend this location to a friend or co-worker without hesitation.
December 1, 2018
Google Public Storage Ross D
Perla was extremely helpful and courteous to me
November 30, 2018
Google Public Storage Jamie Farber
Great service and rental manager. Friendly and very informative.
November 29, 2018
Google Public Storage Mickey Delaney
Exceptional customer service every time I visit from Perla. Always accessible. Very pleasant demeanor and very friendly.
November 28, 2018
Google Public Storage Kuma C
The manager, Perla, is extremely accommodating and worked very hard to help me with the most affordable options on expanding my unit size. The facility itself is very clean and well kept. This is why I came back to this space instead of going to an alternate storage facility.
November 27, 2018
Google Public Storage Rudy Canto
Outstanding support from Perla when I had an issue.!!!
November 7, 2018
Google Public Storage Angela Allmon
Thank you, Perla! You were so quick to reply back and get me scheduled right away with a unit! Not only did you give me a space large enough to store the items from my 3 bedroom house but also at a reasonable price. Your customer service is beyond amazing! Thank you again and I would refer anyone and everyone to your location!
October 30, 2018
Google Public Storage Britt Lee
Whether moving, experiencing an emergency or simply not having the room to store your valuable items placing these items anywhere away from you is a scary thought. I've experienced all of these things within the last month and with the genuine and care provided by Perla , my mind has seen able to rest a little easier. As an employee anywhere we are all expected to provide at least the minimum of our responsibilities, and Perla has exceeded them. I want to thank Perla for keeping my items safe and checking in with my family to assure of it. I cannot Express enough how appreciative we are for your efforts and I hope that you are well recognized for the role you play in your field.you are an asset to your team and deserve to be recognized. Thank you Perla and public storage for all your services and satisfying my expressed and unexpressed wishes.
October 25, 2018
Google Public Storage Francisco “Paco” Miranda Musica
Very clean and comfortable place , exelent management!!!! Perla.
October 10, 2018
Google Public Storage fsportisf
The property manager Perla was so helpful and and kind when I opened my unit at this location. I highly recommend this property with its affordable prices and great customer service!!!
October 3, 2018
Google Public Storage Feza Mwendanga
Perla is a super customer service I have never meet in my life.
September 29, 2018
Google Public Storage omar najm
Cute and beautiful lady thank you 😙
September 27, 2018
Google Public Storage Ruth Cange
I do not normally write reviews. But today I would like to send words of gratitude to Perla for the awesome work she is doing at the Sterling location. Customer service is key in any business, and for that I would like to thank you. Your dedication, positive attitude, your energy, caring for this location as if it is your own, adding your personal cleaning touch, contacting clients when needed are key qualities that shows that you value what you do. Thank you for your services. Please continue to shine and keep your pleasant smile.
September 21, 2018
Google Public Storage Adeleke Adegbenro
Perla, the manager, is awesome. She's a remarkable lady. Dedicated and extremely helpful. The facility is clean and secure. My only concern is that access to the facility is not 24 hours, whereas most other storage places are.
September 21, 2018
Google Public Storage jerric v
The manager Perla was very accomodating. She actually waited for us even when she was already about to call it a day. We came a bit late. Perla answered all our questions and we were quite satisfied with everything. She took us around the compound and showed us our storage space. She prepared all the documents needed with dispatch right on the spot. It was so quick and easy. We would recommend this place to anyone in the area looking for storage space.
September 15, 2018
Google Public Storage Julie W
Perla was great and grounds were clean
September 15, 2018
Google Public Storage Dominique W
Perla is such a great associate, she excellent customer service skills and she assisted my family and I with such professionalism and genuine care.
September 11, 2018
Google Public Storage Adam Daley
Very clean facility. Perla was very nice and helpful.
September 5, 2018
Google Public Storage Reina Rivas
Great customer service provided by Perla efficient nice abd very recomend this place.
August 24, 2018
Google Public Storage james chambers
Perla is very accommodating and does what she can to assist the customer in ensuring they are good with their move. Additionally, I am currently based overseas, and Perla was able to assist and correctly direct me in fixing my account issue.
August 17, 2018
Google Public Storage Ran Xia
I came in to the storage office and Perla, the manager is a very nice and acknowledged. She provided all the information I need to know as a first time mover. She also give us a lot of suggestions to lower the cost.
August 16, 2018
Google Public Storage John Warnock
Great location, very friendly and helpful staff (Perla) and easy to access units. There is always a cart within eyesight to use!
August 14, 2018
Google Public Storage Lara andino
UPDATE 8/14: I upgraded to a bigger Unit in March and by the end of April they increased my price by $12/month.Due to the convenience of the location, I had no choice but to deal with this instant increase but was not happy. However Im not ok with the increase after all the issues occurring in this location. For 2 months the gate was not working which meant it was left open night & day.This causes a safety issue. 2nd big issue is for 3 weeks now, the elevator has been out of order and we are forced to use the stairway for moving heavy items up and down. I paid extra for the convenience and have had nothing but inconveniences. I would rather pay more money elsewhere and plan to do so as soon as they get the elevator working. We just moved to Va and Perla was so welcoming. She made the process easy and explained everything to us. She was very friendly and gave great customer service. The storage was well kept and very clean
August 8, 2018
Google Public Storage CleanMax Site Services
Perla, was very helpful and got me through the process quick and efficiently. Great clean facility
July 25, 2018
Google Public Storage Melynda Nguyen
Perla is great, she’s been awesome helping me find the perfect storage unit that would fit all my things. Thanks.
July 24, 2018
Google Public Storage John Eberly
Great service, very responsive to customer needs
July 14, 2018
Google Public Storage Ben Sizemore
Solid location with solid service. Property Manager Perla is helpful and polite.
July 11, 2018
Google Public Storage Lan Nguyen
I had the pleasure of Perla helping me out. She was very sweet and made things easier for me. She keeps the storage area very clean as well. I cannot recommend her enough.
July 10, 2018
Google Public Storage Chris Thornton
Raquel was a blessing this day as I had several, not-so-hot, interactions with other businesses and their customer service. When I pulled up she was assisting a young lady carry out boxes she purchased in spite of it being a warm and humid day. (An extra step to be helpful was nice to see for a change.) As I got out of my car and passed her in the parking lot she acknowledged me and said she'd be right with me when she was done. (Again a nice attribute being that she was busy. She could have ignored me until she came back into the building when she was done helping her other customer as so many have before.) See, I am a veteran and have had many storages over my lifetime and believe me it's the little things that make it a nice experience and to retain my loyalty as a customer. Once inside, she helped me promptly as well as engaged me in conversation which made the experience worth remembering. Polite and pleasant, Raquel is definitely an asset to your company. It's because of interactions like this that I will be a customer for a long time to come. Keep up the good work, and hiring people that act like "friends" not simply employees. - CT
June 27, 2018
Google Public Storage Joshua S.
Perla is great! Extremely helpful and always willing to work with you.
June 24, 2018
Google Public Storage Tina Eberly
Perla was so gracious and helpful to us. The employer is very lucky to have such a wonderful employee like Perla! She guided us through the process, was very patient and answered all our questions. She made the experience very pleasant. We highly recommend this clean and well cared for facility.
June 23, 2018
Google Public Storage Jason Hobbie
Great experience. Perla provides excellent customer service.
June 12, 2018
Google Public Storage J. Isaac Wheeler
Clean and well maintained storage facility that is in a great location. Fariba, the general manager, is friendly, helpful and respectful: A+ for customer service. The large climate controlled units are easily accessed from the ground level. Prices are very competitive, and security is on par.
June 1, 2018
Google Public Storage D Gracie
Great place. Up-kept and clean with an amazing staff!!
May 29, 2018
Google Public Storage Keelan Henry
Best by far! Owner is super nice, helpful and actually cares about customer service. Doesn’t charge to get your lock cut and the replacement one doesn’t cost an arm and a leg!
May 11, 2018
Google Public Storage Alex Peskin
Public Storage of Sterling, Virginia beats out the nearby competition, and indeed there's lots of it! I opted for this facility because it was cheaper per square foot, much easier to access parking-wise, the grounds and hallways were squeaky clean, and because Perla is an amazingly friendly person and takes pride in her facility!
May 5, 2018
Google Public Storage Terri H
Perla is very personable and her customer service is outstanding.
May 3, 2018
Google Public Storage Tony Angiola
Great local convenient location. Management does a great job.
April 28, 2018
Public Storage Audley Burrell
What is the procedure for gaining access to your storage space when you have lost the key? I'm trying to close out my storage space before the end of the month and I as told that you cannot cut off the lock.
April 25, 2018
Google Public Storage Curtis Talon
This is an excellent rental property. The staff, especially Perla, have always treated me like a friend. No complaints; If needs arise in the future, I would definitely choose this location to store my property.
April 14, 2018
Google Public Storage Scott Kirkpatrick
Great customer service, and very helpful staff. My movers were slow and got to the unit a little late. We ended up needing an additional unit and Perla stayed later to help accommodate me. She was very helpful and gave me great tips on choosing the unit, handling the movers and keeping the items safe from moisture damage. She is my go to person for storage needs and referrals for movers.
April 8, 2018
Google Public Storage Xavier Herrera
I had a great experience. Perla was extremely helpful and made sure my unit was ready when I needed. She went the extra mile to make sure I knew how to access and offered some good ways to keep the unit free of humidity. Thanks!
March 29, 2018
Google Public Storage Jan Stallman
Perla was extremely helpful in getting me set up with public storage. I would highly recommend her and this facility.
March 28, 2018
Google Public Storage Wynde Walker
I have had some personal items there for a few months now. I have been in and out of the facility several times and the process is safe and secure. The location is convenient for me. The inside and outside of the building is very clean. The staff has been great. Perla is especially nice, friendly and accomodating. Overall it has been a good experience so far. I just wish they would let you know how long you are getting the "introductory rate." That however is a corporate issue not a specific location issue. I feel good about my personal items being stored there.
March 26, 2018
Google Public Storage Worth Jenkins
March 6, 2018
Public Storage C S
Do you allow storage of trailers?
March 5, 2018
Google Public Storage Greg Clark
I was greeted by Perla, the facility manager. She was very warm and friendly. She had exactly as I requested for what I needed my storage unit for. Everything was clean and she was very straight forward. I would definitely recommend using this facility for storage in the Sterling area. Thanks Perla!
March 3, 2018
Google Public Storage Walter Vargas
Perla nos atendió muy bien y nos aconsejó la mejor manera para almacenar nuestras cosas
March 1, 2018
Google Public Storage Ty Filmaker
I was in desperate need have a place to store my stuff. I went to another Public Storage but I didn't get a good feeling I came to this public storage by accident if you're not paying attention you'll drive right by it. Once I walked through the door I was greeted by Perla, who gave me a big warm smile and made me feel at home. She asked me what I needed and gave me suggestions I felt like I was putting my stuff at a friend's house not at a storage facility. I would highly recommend this public storage over others her customer service was beyond reproach that's why I gave 5 stars I would tell all my friends and family to come to this storage facility.
February 17, 2018
Google Public Storage Eric Moy
Our family has been coming to this public storage for years now, and the level of service that we have received from Perla, the manager, has been exemplary. The facilities are clean, and we highly recommend this location to anyone with storage needs!
February 12, 2018
Google Public Storage Gary Foster
Great storage facility, excellent service and staff. Also purchased some packing supplies - had everything I needed. Perla was very helpful. Highly recommend
February 12, 2018
Google Public Storage Mike Beville
Perla is very efficient and polite. I have always had a pleasurable experience with Public Storage and I would recommend the Sterling location to anyone with a storage need.
February 2, 2018
Google Public Storage gene lundgren
January 21, 2018
Google Public Storage Thomas Ulloa-York
great service. nice lit up place to feel safer
January 21, 2018
Google Public Storage Eida Saleem
pleasant service down to earth communication, the units are just as needed.
January 21, 2018
Google Public Storage the2rth
the prices were good and the units work for my needs. i like that they are drive up units for a fair price. The service was very kind and helpful.
January 6, 2018
Google Public Storage Wilber Alvarez
Great property great service perla is wonderful
December 31, 2017
Google Public Storage Tasha Peach-Nava
Perla was wonderful! We needed a storage unit in a pinch and I loved reserving one online and then being able to move in 30 minutes later!
December 27, 2017
Google Public Storage Zygmund Lenchert
Public Storage served all of my needs and more. Just ask for Perla, she is the best in the business!
December 24, 2017
Google Public Storage Eric Cardwell
Perla is wonderful!! I highly recommend using this location because the customer service is excellent, very friendly and helpful.
December 22, 2017
Google Public Storage Benjamin Plonk
Amazing service, the staff is always very helpful and always available. Billing is easy, storage secure, and even when I lose my access code Perla is always ready and willing to help!
December 13, 2017
Google Public Storage Donna Wilmot
This store is so well organized and managed! I have had several opportunities to work with Perla Schaekel, the manager, and every time was stellar. She's very knowledgeable but more importantly very helpful when contacted. She is an asset to the Public Storage company and should be recognized highly as such! Thx.
November 30, 2017
Google Public Storage Sean Brown
My length of stay for my storage needs at this facility was excellent! The property manager Perla is customer friendly oriented and extremely professional! I would recommend this property to anyone looking for storage needs.
November 29, 2017
Google Public Storage Ralph
This is a very clean, well managed facility. They have been very helpful.
November 3, 2017
Google Public Storage Alpha Mark
Average public storage. Clean and maintained. The lady at the desk wasn't the most helpful or pleasant, maybe it was a bad day
October 15, 2017
Google Public Storage Jenny Dibbs
Pearl it has been amazing best customer service of anyone I've dealt with bar none. I have recommended several of my friends because I like her so much and she's very friendly and efficient. You are very lucky to have such a great employee!
October 15, 2017
Google Public Storage Parikshit Mahadik
Perla the property manager was very helpful and cooperative. Happy to move into this storage location.
September 30, 2017
Google Public Storage Gary Alexander
Perla is always super friendly and helpful
September 28, 2017
Google Public Storage Nadeija Johnson
I would like to say that Miss Perla is the best woman that ever lived she treated me like a friend and made sure that I was taking care of to the best of her ability. The property is really clean and well taken care of I feel safe with my belongings staying there. She offers the best customer service that I've ever seen and she's really a blessing. I will continue to rent my storage from her and no one else thank you Miss Perla!
September 15, 2017
Google Public Storage Kris King
My husband and I were coming off the road from a long road trip from the Houston area just after Hurricane Harvey, and we needed to get things unloaded as we were eager to drop off the truck and car carrier, get to our destination and rest! This would not have been possible without the helpful willingness of Perla, the facility manager. She stayed after hours to accommodate our needs. If you are concerned about customer service getting lost in the "big brand" feel of a company such as Public Storage, you don't have to worry about that at this location as long as Perla is around.
September 14, 2017
Google Public Storage Colin Buxbaum
Have had a fantastic experience here. Perla, the property manager, was a joy to work with and went out of her way to make sure I had what I needed. Highly recommend.
August 21, 2017
Google Public Storage Marilyn Keating
Perla, the manager of the facility is exceptional! She is very knowledgable and provided very helpful suggestions, and provides excellent customer service. Perla keeps the facility is absolutely spotless - amazing for a very active site. We have rented several storage units across the country and her facility is by far the best. I would highly recommend any storage facility that is managed by Perla!
August 12, 2017
Google Public Storage JAMES B
Perla is the property manager and goes out of her way to provide me with anything I need. She makes sure her customers are happy and she keeps the property clean and tidy. This property is conveniently located near route 7.
August 6, 2017
Google Public Storage Chuck Mitchell
Perla has always given us exemplary help and suggestions. We recently lost the key to our unit so we talked to Perla. She told us about their service that by purchasing a new lock from PS there would be no additional fee for cutting the old lock. Also, the property always appears clean with no trash. Perla has always been pleasant and courteous and we want PS to recognize all of this.
August 5, 2017
Google Public Storage Candice
This is a great location! Perla was amazing and I was set up really quickly!
July 27, 2017
Google Public Storage Dixon Liew
Perla, the manager of this location, was very attentive to details, guided me through the whole renting process and made me feel at ease even though this is my first time renting a storage. Customer service is on point, but be advised you are required to buy their lock, which is $20, and must have their renter insurance before you can rent a unit. At the end of the day, I'm happy that I went with Public Storage.
July 24, 2017
Google Public Storage Colette F
Customer service with Perla at this location was great! She was very informative and professional of her knowledge about storage. I know if I have any further questions, she will be able to assist me without a doubt.
July 2, 2017
Google Public Storage Patty Kirksey
I had the pleasure of meeting David Ward yesterday. So refreshing to have courteous, professional and friendly customer service !
June 9, 2017
Google Public Storage Brittany Whittingham
I came to this location solely based on reading previous reviews about Perla. Once I finally got to meet her, I can assure you, that the wonderful things said about her and her facility are true. Each time I've gone, the facility smells newly cleaned and things are tidy. Thank you, Perla, for your help during a very quick move for me and my family.
June 8, 2017
Google Public Storage Laura Inks
This Public Storage location is FANTASTIC. It is kept SPOTLESS by the property manager, Perla, who, by the way, is one of the kindest, most friendly, professional people I have ever met. The units are clean and secure and easy to get to and I would recommend this place to anyone.
May 23, 2017
Google Public Storage Ray Mcshane
This is one of the nicest and cleanest storage place I have ever used. The woman that runs and maintains this property is just the best! She is always so friendly and forever working on something (with a smile) to keep this place top notch!!!!! - I believe her name is Pearla - very sweet lady.
May 6, 2017
Google Public Storage Andrew Kidwell
Best storage units by far. Very clean,fresh paint. Amazing customer service. Perla is the manager and a huge help. Wouldn't go anywhere else
April 19, 2017
Google Public Storage Tony Bryant
Extremely helpful customer service. They had all of my paperwork ready to go when I got they. I was in and out in just 15 minutes. Which was very helpful on my moving day. Thanks to Perla😉
March 21, 2017
Google Public Storage Len Zilliox
Great storage facility and team at this location. Teaircik is the property manager. Both Teaircik and today Melissa were very helpful. The district Manager, Clint, was there today and helped me by cutting a malfunctioning lock off my unit, so I could put on my new lock.
March 15, 2017
Google Public Storage Joe Hicks
March 6, 2017
Google Public Storage Raj Shivjiani
March 4, 2017
Google Public Storage David Lurie (SU 70-4 & 90-4 Money Mgr)
An outstanding experience with renting both of my units. The place is clean, well kept and tries to be very helpful with your rental needs!
February 25, 2017
Google Public Storage Mohamed Mohamed
Very helpful. The property manager went out her to assist me while she was on her lunch break.
February 10, 2017
Google Public Storage Adam Wargo
Perla is great with customer service and has been extremely helpful.
February 5, 2017
Google Public Storage Remy Cavaleri
Good starting rate
January 1, 2017
Google Public Storage Hank Kashdan
Just did the sign up a day ago. Enjoyed the interaction with Perla. She was very helpful. The facility was very clean and well kept.
December 30, 2016
Google Public Storage Paul Gieri
Perla, who manages the location, does a superb job with all aspects of your storage stay. I've actually stayed with Public Storage as opposed to going somewhere else to save a few bucks because of her great customer service.
December 23, 2016
Google Public Storage Jeannie Fox
I have been a tenant in this facility for almost 3 months now and this facility is very clean, and carts are available for convenience. Perla the property manager is superb and provides awesome customer service. Just recently, I had to upgrade to a larger unit and Perla helped me picked the correct size. I would not hesitate to recommend this storage property because of Perla.
November 19, 2016
Google Public Storage Luis Mora
. The manager is professional, warm and friendly. The facility is clean with a security gate. The process was quick both signing up and leaving. If I have a storage need, I would not hesitate to rent a storage facility at this location again.
November 16, 2016
Google Public Storage Steve Kovalak
Perla was very informative and kind! We ended up finding a better deal and she took the time to contact the other storage unit to put us in contact with the manager on site. The property was clean inside and out and would of rented an unit here, but ultimately it came down to cost.
October 15, 2016
Google Public Storage Ghezal Khalili
The property manager at the public storage location off of Gentry Drive in Sterling Va is awesome! Her name is Perla. She is very courteous,friendly and very knowledgeable about their services and products!
September 27, 2016
Google Public Storage Aaron Romesmo
Perla was great and I am going to refer her location to my relatives for their upcoming storage needs. Aaron Romesmo
September 20, 2016
Google Public Storage Steve Linville
Perla and Mark did a great job of getting us both in and out of our unit. The location was very convenient and well maintained. Should the need arise we absolutely would come back!
August 24, 2016
Google Public Storage MJ Lampley
Rented a unit at this location for our office. The location is great and very accessible. Perla was great to work with when we originally rented - and was available to answer questions as needed over the past year. Would definitely recommend - and will definitely use again if the need arises.
August 21, 2016
Google Public Storage Michelle R
Great location, clean premises and very helpful staff always ready to help.
August 20, 2016
Google Public Storage Kristin Crockett
The facility is great but most of all Perla provides fantastic customer service. This is the second time we have found ourselves in need of a storage unit and without hesitation we returned because of Perla.
August 20, 2016
Google Public Storage Pamela Tracy
This is a very clean storage facility. Perla is great. She's personable and very knowledgeable. This is my second time renting a unit at Public Storage on Gentry. I decided to come back because several years ago I had such a positive experience.
August 11, 2016
Google Public Storage NanaAdwoa Akpanyie
Love them always work with you . The managers name she's very sweet sorry I'd love to mention her name but forgot!! Go there they're awesome!!
July 18, 2016
Google Public Storage Hamid Zamanian
This place is good, the main gate was not working at first but they have fixed it. Perla is nice and helpful.
July 13, 2016
Google Public Storage Tracy Berryhill
Perla has always been very helpful with many different questions that we had and helping us with our storage unit.
July 13, 2016
Google Public Storage Michelle Alfaro
Perla was very nice and helpful, great Customer service.
June 27, 2016
Google Public Storage Alwaled Alshehri
Clean, secure, close to Dulles airport, and an affordable price. Excellent customer service. Perla was very helpful. I recommend this storage.
June 27, 2016
Google Public Storage Mahoganey Fleming
Officially moved in today. But I rented my unit about a month in advance. Perla provided excellent customer service 5star worthy. I work in customer service as well so I'm generally not so impressed, but Perla exceeded my expectations. Also yesterday I was here getting some last minute things for my packing and Mark was very helpful in guiding me to what I would need to make sure my storage is safe and water damage free. Thank you both for spectacular service it's much appreciated!
June 25, 2016
Google Public Storage Ted Hughes
I reserved a storage unit online, and within minutes I received a call from Perla who was very pleasant, helpful and informative. I schedule time to g o and see the unit, and upon arrival to the property I noticed how it is extremely clean. Perla gave a tour of the property and quickly walked me through the process of securing my storage unit. I strongly recommend this property if you valuable items to store. This property is in a great location with easy access.
June 5, 2016
Google Public Storage Dani Galbreath
Mrs. Perla has so kind and helpful. She offered us amazing customer service, details on all the rental units we looked into and she guide us for the best one that would feed our needs with out breaking the bank! :-) thank you so much Perla, you are amazing manager.
May 24, 2016
Google Public Storage Leslie K. Sweeney-Fagan
Perla continues to make our Public Storage experience a pleasant one! She has the best customer service, she is delightful, she remembers you personally which makes you feel very special. She is the special one! Way to go PS for hiring Perla!!
May 20, 2016
Google Public Storage Nicole Samuel
This is a great facility to storage your items. Also Perla is the best!!! Always gives the the best customers service and always willing to work with you if needed.
May 18, 2016
Google Public Storage Rondelle Sargeant
I love how very respectly and friendly they are here perla is the employee shes call me just to check up how everything going when shes not suppose too
April 28, 2016
Google Public Storage Sanjay Saha
Perla was very helpful and provided excellent customer service. She has great attention to detail and manages the property very well.
April 26, 2016
Google Public Storage Michelle Freeman
It had been a long time since I've had to use Public Storage, but I was happy that it was here when I needed it. Perla was helpful, cheerful, and knowledgeable. She even made a follow-up call to ensure that I was satisfied w/ her customer service, and my storage unit. I, without hesitation, recommend Public Storage in Sterling, VA, and I hope everyone gets meet Perla. Thank you!
April 19, 2016
Google Public Storage Richard Bartsch
Staff was professional and courteous. Perla was wonderful in the following up to make sure my bay was what I needed and should I need another storage unit to .make sure to contact her and and she would make sure I got the right one. Five stars to the staff
April 16, 2016
Google Public Storage Jared H
Ms. Perla was an absolute sweetheart, and the storage space was immaculate. Wonderful experience.
April 8, 2016
Google Public Storage Duffy Wilbert
Needed a storage unit at the last minute. Luckily this location had exactly what I needed. On a very busy day for her, Perla made sure she took whatever time was needed to go through all the details and get me set up. This is a great location with great customer service!
March 18, 2016
Google Public Storage Patrick McQuinn
Working with Perla on my storage needs was a most enjoyable experience. Her outstanding customer service, professional knowledge, and pleasant personal demeanor eased me through a very stressful situation. She made me feel very comfortable. Thanks Perla!! They don’t pay you enough!
March 16, 2016
Google Public Storage Willie Lee
The location is good. Perla was helpful and friendly.
March 4, 2016
Google Public Storage Mike Kessler
Perla is a pleasure to work with and an asset for this location.
March 4, 2016
Google Public Storage Lawrence Grant
She is very helpful and very nice and polite she needs to be recognized
March 4, 2016
Google Public Storage Victor Padilla
Great costumer service.. Very friendly and Helpful..
March 4, 2016
Google Public Storage Ms “MsTweetie” Tweetie
My experience with Ms Perla at the Gentry Drive, Sterling, VA location has been absolutely terrific. She has been a joy to deal with in providing customer service that is second to none. She always has a smile on her face and her management skills are outstanding. She provided me with a courtesy call when my next rental payment was due which saved me a late fee, and prompted me to set up automatic bill pay so that I wouldn't have to worry about 'forgetting' again. For this I am truly grateful. She is more than an efficient and knowledgeable property manager at Public Storage, but she is also now a great friend as well.
March 3, 2016
Google Public Storage MARILYN GARNER
Perla provides great customer service. She is very thoughtful and considerate.
February 29, 2016
Google Public Storage Ann Labbe
I am so pleased with the quality of the storage unit....very clean and very easy to access. Above and beyond this, Perla has always been very friendly and professional at all times not to mention very helpful! She represents the company well and is a real asset to your company. If I ever need storage again, I will return here for sure! Ann
February 20, 2016
Google Public Storage John Flores
Great place and Perla is a wonderful person. Very knowledgeable of the area. Lots of room, plenty of parking and easy to get in and out. Perla is very attentive to my needs as a customer and has plenty of supplies for storage needs. Will definitely continue to use this location for some time to come.
February 10, 2016
Google Public Storage Candido Cortez
Great service!! I am very very please with Perla's customer service , very professional and informative . I highly recommend this place in Sterling .
January 29, 2016
Google Public Storage wendy Barahona
Gracias Perla por su eficiencia.
January 7, 2016
Google Public Storage Diana Garibaldi
Perla was very helpful in getting everything set up for us and everything was fast and easy! The facility itself is clean and well-maintained.
January 2, 2016
Google Public Storage S Kim
Perla does an incredible job making sure the property is secure, clean, and a great place for storage. She works with you to get you the correct size YOU need and always helps when those needs change. When I need more storage again, I will definitely come back here!
December 29, 2015
Google Public Storage Richard Ferry
Needed a place to store some items as part of a house selling de-cluttering. Perla was a pleasure to work with. She helped us decide what size storage we needed and made the whole process painless. We were moving our stuff in within in minutes of getting set up. 1st month was $1 too! Highly recommended storage facility.
November 19, 2015
Google Public Storage Curtis Christiansen
Had multiple units for many years, staff great! Perla was the most recent and the best!
November 10, 2015
Google Public Storage Tommy Valera
Perla was great, took the time to put me in the best situation. Great service!
November 7, 2015
Google Public Storage Selena Grant
I went in the storage this morning. The women at the counter greeted me very warmly and answered all my questions. I had been to other storage businesses earlier this morning but the advertising that led me there was not true. I ended up with Ms. Perla. everything that was told to me from the call center was true and done with the utmost customer service.
November 6, 2015
Google Public Storage Chris Burton
Great facility to store your stuff. Perla is fantastic!!
October 29, 2015
Google Public Storage Kel K.
Perla was the best! She was super kind to us, staying open later for our team of movers while we unloaded our Uhaul. She made our moving transition very pleasant! She had a kind attitude and warm heart. We are praying for her to be blessed, since she has already blessed us!
October 27, 2015
Google Public Storage Eugene Lundgren
clean and close. Perla was very helpful,
October 27, 2015
Google Public Storage Robert Rosenberg
In Resizing to a different storage unit, had our first experience dealing with the property manager, Perla. She is a superbly professional person to work with...extremely helpful, knowledgeable, cares about her customers satisfaction...and does an excellent job of maintaining a first class clean, spotless well cared for storage site...wouldn't want to store important things anywhere else
October 18, 2015
Google Public Storage Johanna Sweeney
We are very satisfied with our experience with Public Storage and Perla! She is a very pleasant and helpful manager. We also noticed she is a very devoted and hard working employee. Any organization should be proud to have her on their staff.
October 15, 2015
Google Public Storage Tom Keefe
Was very easy to rent the unit and Sarah was very helpful when I came to view the space I was interested in renting. Sarah was very knowledgable about the process and explained everything in a clear and concise manner. My reason for renting a unit at this location was because of the professional service that Sarah provided me.
October 8, 2015
Google Public Storage Michael Chan
Perla was very friendly and professional. The paperwork was handled quickly and all the fees were explained clearly.
October 8, 2015
Google Public Storage Mike
Great service and very friendly. Perla has a great attitude and friendly personality. Can't say enough about her and the service she provided me during difficult times where she made it easy for me to make a transition. I will certainly be back when I have storage needs, and I always suggest to my friends to visit this public storage location. Thanks Mike
October 2, 2015
Google Public Storage Matt Almborg
Excellent Service. I had great customer service from Perla everytime I worked with her. No games, setting up and closing the unit were all very easy. Couldn't be happier. We are sorry to be leaving the area
September 5, 2015
Google Public Storage Adam Vidoni
Perla was fantastic. Very professional, thoughtful, and accommodating. She knows how to conduct business with customers. I wish dealing with other businesses was as pleasant, efficient, and enjoyable.
September 1, 2015
Google Public Storage Meagan Napier
I would highly recommend gentry drive sterling VA for the following reasons 1. The manager Perla. Her dedication to her customers is superb. Her attention to detail phenomenal. You know what you hold dear yet have to pack away is safe because you've got this lady patrolling the block. Nothing gets past her. You can rest assured that it's as though you moved your things into her own home rather than into a public storage unit. She pays attention not only to your worldly goods but also to your wallet, reminding you that you've overlooked the first of the month payment so that you aren't charged late fees. It's as though you've moved in with your stuff. As a woman cleanliness matters and she keeps the place spotless. My unit was clean on entry. I called one day and the next day I was in and I called one day and the next day I was out. She was so happy to oblige me And facilitated a happy moving on in life experience. I would always recommend climate controlled by the way.... My final reason for recommending gentry drive is.... Perla.... Can you come to middelburg now...I have too many boxes for my little spot......:):):) Thank you
September 1, 2015
Google Public Storage Jon Morris
I have been at that facility for 9 years , and have seen a few managers come and go . Perla takes pride in that facility , and it shows . She has always been friendly , even when things aren't going well , or stalled with maintenance issues , and problems. Definitely a person to hold on too !!
August 31, 2015
Google Public Storage Teresa Willoughby
Pearla is awesome , she continues to greet & smile by phone & person. She cares greatly for her customres
August 30, 2015
Google Public Storage JDOG InTheFlesh
Perla is a fantastic employee for Public Storage!! She has helped me on more than one occasion! Living now in Kentucky, it was hard to coordinate the removal of items from one unit to another. She helped with the language barrier I ran into and got the job done! You need all your employees to be like her!!!!! Thank You Perla!!!!
August 19, 2015
Google Public Storage Bijan Nejad
Perla have always provided me a very good customer service
August 13, 2015
Google Public Storage Glenn Wilson
Perla was great! I set up the rental online at 8:30 on a Saturday knowing they opened at 9:30. I assumed I would have to call and make an appointment but Perla called me at 9:35 and invited me and my wife to come in immediately. She could not have been any more pleasant and she clearly takes pride in providing excellent customer service. She made sure we were getting the appropriate size unit for our needs and made the paperwork process easy. HIGHLY RECOMMENDED!!!
August 12, 2015
Google Public Storage Hazeley Glenn
This Public Storage facility is located in a convenient and spacious area and is well maintained by helpful and professional property manager. Even though I live in the area, I travel frequently and the manager (Perla) displayed her commitment to quality customer service, professionalism, and expertise by accommodating me with a unit change from a smaller to larger climate controlled unit on short notice. Even though Perla's facility was operating at 98% occupancy, she diligently stayed on top of several pending vacancies, and took the time to contact me while I was out of town to let me know that the unit size I needed was now available and she reserved it for me so I would not loose it before I returned the following week. She saved me the nightmare of having to rent a truck and move to another facility with limited time before my next extended trip. Thank you Perla and thank you Public Storage!
August 6, 2015
Google Public Storage Diana Welch
Very good condition an excellent help , with finding me the climate control storage is that I needed she was very helpful and caring to me as a client I appreciate her help very much thank you
July 27, 2015
Google Public Storage Deanna Lindquist
Perla is awesome to see and talk to. Very helpful and seems to remember all of her customers. I feel safe with my belongings stored at her location and it's the cleanest public storage I think I've seen. Keep up the great work Perla! Your customer's appreciate you!! :)
July 25, 2015
Google Public Storage Mark Delaney
Excellent experience - clean, secure facility with excellent customer service (Perla) and reasonable, straight forward pricing - we will be a return customer. We were a first time customer having never used temporary storage before. We had a great experience at the Sterling VA Public Storage. Perla was courteous, knowledgeable, and very patience explaining the whole process and giving us a tour. Our experience was exceptional and we plan to be back in 6 months.
July 21, 2015
Google Public Storage Stephanie Matson
I had a great experience with Noah. He was very informative and was able to answer all my questions.
July 10, 2015
Google Public Storage Anthony Zawacki
Rented a 10x10 unit to hold the overflow in a move, and found this Public Storage location with a drive up unit available. Checking in went smooth and easy. Perla showed us our unit to be sure it would meet our needs. We really like this facility, and Perla is all about customer service and extremely helpful. A wonderful moving in experience (other than the 90+ degree temperature we're experiencing....) :)
July 9, 2015
Google Public Storage A Rivers
This is my first time at this location. I've been to others and I say this is the cleanest, nicest, most professional location I've been to. Perla is awesome. She is so kind and helpful.
July 7, 2015
Google Public Storage Peter Gabriel
They were wonderful. They kept all of my stuff safe and dry and were always helpful.
July 3, 2015
Google Public Storage Barbara Augustin
I had a great experience at this location. Perla was very helpful describing my options and showing me the facility. She answered all my questions and made the rental process quick and easy. The location is easily accessible, very clean and fits my needs perfectly. Update: I had forgotten to update my credit card information and the autopay for my unit didn't go through. Perla went the extra mile and called me. She enabled me to avoid the late payment fees with her very timely reminder!
June 24, 2015
Google Public Storage Interiors By Design
We had a great experience at this Public Storage location. Perla was wonderful and went above and beyond to help us in closing out our space. I would recommend this location if you have to store something in the area.
June 24, 2015
Google Public Storage Murali kondapi
excellent service. friendly staff. economical.
June 22, 2015
Google Public Storage Lisa B
I continue to have an excellent experience when renting units at the Sterling/Gentry Dr location. Perla is always very professional, friendly and helpful. I would recommend this location to anyone looking for a reliable storage facility.
June 20, 2015
Google Public Storage Robert Marshall
Signed up here today. Property is nice, the manager took us to the unit first to make sure we liked it. Very happy.
June 18, 2015
Google Public Storage Kaleb Nelson
Great company! They really helped me find the closest storage place at the best rate. They were very courteous from the phone call to the paperwork. I highly recommend this company!!
May 27, 2015
Google Public Storage Charles Pease
May 26, 2015
Google Public Storage Shawn Manley
Perla was great throughout my entire storage term. Always very kind and courteous. Highly recommended.
May 7, 2015
Google Public Storage Charles Xavier
Excellent storage units, with an excellent price and excellent customer service! Perla is a star! She truly takes pride in her place of business and really cares about her customers. Best experience I've had with a self storage by far! Thank you Public Storage and Thank you Perla!!
May 6, 2015
Google Public Storage Michael Addae
Perla has provided with the best customer service for the last few years! !!
May 4, 2015
Google Public Storage Fernando Castelli
Good storage facility. Perla has great knowledge and provides superior customer service. She seems dedicated to her job. The grounds are well maintained and the buildings are very clean.
April 24, 2015
Google Public Storage Tariq Tawil
Perla is everything a professional person needs to be. I can't believe how welcoming our first phone call to this location. it's just a fantastic clean operation.
April 24, 2015
Google Public Storage A Z
Incredible Service and Assistance from Perla. Thank you, Perla.
April 12, 2015
Google Public Storage Carrie S
Great storage facility. The attending employee was very helpful
April 8, 2015
Google Public Storage Michell penagos
This is store was out standing and also we have property manager Perla is one of the most wonderful assistant in this store thank you for the great customer service that we don't see it very often !!
April 7, 2015
Google Public Storage Ricardo Penagos
i like the place very much and they give me great customer service
March 31, 2015
Google Public Storage Stacey Chasteen
Our unit is in another state but we needed help updating our account information. Perla was SOOO helpful and a pleasure to work with!
March 18, 2015
Google Public Storage will spencer
This is by far the best storage facility in our area. The main reason is the professional, personable and organized service and attention I have received from the manager - Perla. I am also impressed by the clean unit and grounds and the good security. Thank you Perla for making my storage experience very easy and enjoyable.
March 12, 2015
Google Public Storage Aladin M
I have went to public storage after reserved my unit online. I was greatly welcomed by Perla. she pull my reservation and we walked out to the storage unit to confirm my reservation. it was smaller then I suspected. she immediately offered to show me bigger units. she found great size of the unit that fits my need. we walked back to the office and before we signed the papers she suggested some merchandise to help me with my move. I confidently can state this is the best public storage I have rented a unit from, and what makes it better is the great customer service I received from Perla.
March 11, 2015
Google Public Storage Lauren Shaffrey
I had a very nice experience renting my first storage unit at Public Storage. The facility was nicely maintained and Perla was a tremendous help and very knowledgeable which made the process extremely easy.
March 3, 2015
Google Public Storage Lauren Sennett
This place is very clean and organized. PERLA (ask for her) helped me out the entire time and has a very nice personality. She was very attentive and informative! My only concern was when the price went up six bucks after about six months of using the facility. That is why I gave it 4 stars. I know prices are subject to change but what is the point of the $1 for the first month if you end up paying for it later in the lease. Just a concern of mine, BUT I would highly recommend this place because it is priced fairly well compared to other places!
March 1, 2015
Google Public Storage Elizabeth Turk
Storage Facility is orderly, clean and well managed. Perla provides quality service and strong property management oversight.
February 25, 2015
Google Public Storage Sean Moran
Great friendly staff, Clean location
February 6, 2015
Google Public Storage Andrea Morello
Very clean and secure. Perla was very friendly. Only reason not five stars is because they are very persistent in asking for reviews. That irritated me. Other than that it is a nice property. It is usually easy to find a cart to load and unload.
January 31, 2015
Google Public Storage Alex Lozano
Excellent customer service. Would definitely use this facility again. Thank you Perla for your help.
January 16, 2015
Google Public Storage Owen Alford
I was only here 1 month but the customer service I received from Perla was superb. Unfortunately, I needed more space so I had to get a larger facility. When I need some additional space I will come back. Great service Perla. Thanks!
January 5, 2015
Google Public Storage Paula DeCarlo
This is a very clean well maintained facility. I reserved my space online and soon after Ibrahim called to confirm. Despite the cold weather, Ibrahim patiently walked with me from one end to the other (and upstairs) to see the different size storage units that were available. This was my first experience renting a storage unit (to store items short term in preparation for a move). I was very pleased and impressed with the professionalism, kindness, and great customer service shown me by Ibrahim.
January 2, 2015
Google Public Storage Tina Phung
Ms. Perla provided excellent customer service.
December 22, 2014
Google Public Storage matthew alderman
Perla was very helpful , knowledgeable and frendly..
December 10, 2014
Google Public Storage Joe Lowry
I am using this Public Storage location to store some furniture and found it to be clean and well managed by Perla, the on-site property manager. The customer service has been first class and the rates very affordable. I highly recommend.
November 26, 2014
Google Public Storage Abdul M
Recently I had to rent a unit at the Sterling Public Storage and I was impressed by the quality of service provided by Perla. From the initial phone calls to moving in my stuff, Perla was more than helpful. Perla helped me make the right unit size selection. She was always courteous and kept me well informed about the process. Its definitely a good customer experience at Sterling Public Storage.
November 22, 2014
Google Public Storage Joseph Freeman
My experience with the site personnel is consistently excellent. I am always met with a friendly, professional and welcoming greeting (it is the small things that count!!). I'm happy they are focused on customer service, it makes a huge difference in the quality of life.
November 12, 2014
Google Public Storage Elizabeth Mora González
I had a great experience renting at this location. Perla was fantastic! She gave me all the information and helped me making the best decision according to my needs.
August 23, 2014
Google Public Storage Christina Bricker
Upon a life change; it became necessary to use a storage facility in the northern VA area. I picked the self storage facility called PUBLIC STORAGE on Gentry Drive in Sterling VA. This facility was even better than I expected! 5 stars definitely! Spotless clean, new, great customer service by a manager/owner (Pearla) who was friendly, courteous and most important, knowledgeable. For those who need a storage facility; you could not pick a more secure, efficient business!
May 31, 2014
Google Public Storage John Smith
This storage facility is first rate. The manager, Perla, is wonderful to work with and the cleanliness, ease of access, and well lit conditions make this a great place to store your belongings. I would not hesitate to recommend this facility to any of my friends or colleagues.
May 29, 2014
Google Public Storage Justin Richardson
I had an excellent experience, Pearla provided me with an excellent and personable experience with public storage.
May 28, 2014
Google Public Storage Melissa Glascock
Perla was very helpful and friendly. I needed a few Packing supplies and she was more than happy to ablige.
May 21, 2014
Google Public Storage Luesena Carroll
I just want to take a few minutes and mention the excellent service I received from Perla. She was very knowledgeable and not pushing on selling your products. Heck, she even took the boxes to my vehicle. I wish all businesses customer service was as top notch as Public Storage in Sterling, VA. Thank you Perla.
May 20, 2014
Google Public Storage Laura Bowen
Our business has been a customer for a couple years now. We choose them originally by their convenient location to our office. The facility is always kept very clean and staff is friendly and helpful, especially Perla!
May 13, 2014
Google Public Storage Jeff Hughes
Perla is extremely helpful and knowledgeable. Very clean facility and well kept.
May 1, 2014
Google Public Storage Dan Smith
I've had a storage unit here for years and so have had several contacts with Pearla and have to say she has been pleasant, helpful and professional every time. I recently rented a second unit and when I lost my lock key she sold me a new lock and had the old one cut off the following day (although it was supposed to take several days) and immediately called to let me know it was done. The storage units are clean and well lit and I would recommend this Public Storage location - especially because of Pearla. Thanks! Dan Smith
April 28, 2014
Google Public Storage James Williams
I have been paying my storage bill at this location for several years with Perta she is an excellent property manger very helpful always friendly and upbeat its a pleasure to see her every month. Thanks Perta for everything
April 11, 2014
Google Public Storage William Hernandez
Great costumers service.
April 9, 2014
Google Public Storage Yung Sui
Rented the unit on-line, got a call the following day from Perla to confimred everything and scheduled a time for the move in and paperwork. Perla was very knowledgeable, polite and helpful. Paperwork went smoothly. Unit and facility are clean and appear well maintained.
April 2, 2014
Google Public Storage Luis Negrete
Hemos rentado un espacio en el mes de Febrero de este ano 2014 y fue la Sra. Perla quien nos atendió, explico y realizo su trabajo eficientemente, rápido y con mucha amabilidad. Nuestra experiencia hasta la fecha es muy buena.
April 1, 2014
Google Public Storage William A Martin Jr
I have 5 units in the building and have been renting long before Public Storage bought the complex. I have had a few issues and Perla has been excellent with resolving all my issues. She is very good and is on top of things! Thanks Perla!
March 20, 2014
Google Public Storage Cheryl Bryant
Rented the unit on-line and went in to complete the paperwork. Perla was very knowledgeable, polite and helpful. Paperwork went smoothly. Unit and facility are clean and appear well maintained.
March 19, 2014
Google Public Storage Belle B
Perla has been so helpful and pleasent. I highly recommend Public Storage in Sterling, VA (#25993).
February 23, 2014
Google Public Storage Paul Morton
Perla was great very happy with my move in
February 21, 2014
Google Public Storage Andres Brothers
Great service. Perla is Great!!
January 30, 2014
Google Public Storage Tom Bills
Perla and Richie assisted me in my rental at this location and were overly helpful and attentive to my requests/needs. I am VERY PLEASED with the service both have provided. Not only because the pricing was the same as I initially reserved when selecting this site online rather the friendly yet professional manner in which I have been treated by the team, Perla and Richie. Thanks guys - I appreciate you.
January 25, 2014
Google Public Storage Perla Schaekel
January 9, 2014
Google Public Storage John Burnham
Rented my unit yesterday, so these are initial impressions. Went by their physical site to give it a look-see and get an impression, since it had no reviews. Pearla was there and showed me and my 2 year old daughter a look around (even though it was very cold outside) and opened up a unit for me to examine. When I asked her for the rates, they were much higher than what I saw online (which was significantly lower than other storage units in my area). She told me that the online rates were actually lower, and that I needed to go online to get the lower rate. She was very nice and friendly. I went home and reserved the 10 x 10 online at the lower rate. After I reserved the unit, I was told someone from PS would call the next day me to confirm my reservation. Pearla was the person who called. She recognized my voice and asked about me and my daughter and remembered her name. When I showed up with a truck full of stuff to put into storage, Richie Chea was at the desk. He seemed like a bright young man (with an interesting, but respectable haircut) and was very helpful. He went out of his way to be helpful and friendly. The unit was different from the one Peala had shown me, but was very clean and completely acceptable. The other young man working with Richie was also very polite and helpful, although I didn't interact with him as much. Very positive experience overall, although I do wish I could have reserved the online rate when I showed up on site, but that is a PS policy, not the policy for this location. If I need another unit, I will definitely come back to this location to rent it.