Public Storage Self-Storage Units at 6319 Arlington Blvd, Seven Corners, VA

I had a fantastic experience at Public Storage thanks to Kycha! From the moment I walked in, she was friendly, professional, and incredibly helpful. She took the time to answer all my questions and made the whole process smooth and stress-free. It’s rare to find someone so patient and genuinely caring in customer service. Kycha went above and beyond, and I truly appreciated her attention to detail and positive attitude. Highly recommend this location—especially if you get to work with Kycha!

I’m glad they sell boxes, Nice place!

Great service

Keisha was very kind, she answered all my questions

Keisha was great! I had a problem with my account, and she handled it quickly, and with a smile. Thanks!

Great place

great service, large spaces

Great

Exceptionally clean and secure location. I did have an issue when making the reservation on line. After I thought it didn't go through, I spoke to a representative to make the reservation over the phone. She couldn't so I tried the computer again. When I recieved confirmation it was for 2 rooms. Called again. The second room was canceled but the processing fee was non refundable. This is all over the course of an hour. Finally, the lighting, while great in the corridors, is poor in the rooms. Not meant to be a negative review. I am glad I rented here. Highly recommend.

Great experience. Keisha helped me to fix my space

My belongings are just how I left them, no complaints.

highly recommend this location, no complaints

I see they got my review removed. AS I SAID THEY DONT HAVE AN EMPLOYEE WORKING IN OFFICE I CAME THERE TWICE IN A ROW EARLY IN THE DAY & DOOR WAS LOCKED. keep deleting I’ll keep reposting.

Great

Kisha me ayudo con la information Que necitaba

Wonderful service, easy to move items with trolley.

Buen servicio siempre atiende bien la kicha

Great service from keisha

Public storage is great

Great service clean place, well maintained!

Great

Excellent service

Greaat service

Greatvservice thank you

I had the pleasure of working with Keisha at Public Storage on Arlington Blvd in Falls Church, and her service was nothing short of impeccable! Keisha’s kindness and professionalism were evident from the moment I walked in. She was incredibly knowledgeable, answering all my questions with ease and providing helpful insights to make the process seamless. Her attention to detail and genuine care for customer satisfaction set her apart. If you’re looking for a stress-free storage experience, Keisha is the one to ask for. Highly recommend!

Great place, thank keisha

Great place

Keisha me ayudo bastante, la tienda está limpio y me ayudarán en Spanish

Great service

Muy buenas atencion emad gracias por la atencion muy buenas persona emad

Great place leishmaniasis si great

Great place

Great services

No bathroom

Nice place

Very helpful and knowledgeable. Made rental and moving in vert easy.

Great

This is the best public storage in the dmv area

Great customer service, trustworthy, clean

La atencion excelente de kicha ella fue amable y me ayudo mucho, el lugar muy limpio

Keisha nos atendió profesionalmente y entendió nuestra situación y nos ayudó muchísimo ! Es una excelente persona y muy profesional. Estamos muy agradecidos.

Great

Excelente

Always great experience

Keisha is the best

Excellent service, Keisha is the best

Keisha and Manish are excellent. Online prices are way better than phone and in person prices, but change daily. Facility is very clean. Love the app. Wish there were cameras in every aisle. Update 5 months later--just learned that my initial rental rate will increase 36%. 30 day notice at least, but that's crazy expensive! Now I'm gonna end the rental ASAP--not worth the rent anymore especially when it can go up anytime.

Great help

Highly reccomend this location.

Great service, Keisha helped wirh everything, and to find the location that was great for me, y en Español

It's very good 👌

Great hrlp here

Great service

The PM at this location help me with my account in Spanish and was very helpful.

Great

Keisha was very helpful. Pleasant, courteous and cheerful. I would recommend working with her.

Buena persona aquí en Keisha y habla mi idioma

This facility is convenient and recently renovated in several areas, which is greatly appreciated! The weekend staff this month is very helpful and kind. I am pleased for any help I receive in these stressful times.

Manish is a professional. He walked me through all I needed to know. He went above and beyond to help me complete my transaction. Thank you. 1/2024 David was a true problem solver! Wonderful customer service! He was very patient and was very adept at using the computer. A wonderful employee!

Buena personas que siempre dan todo información

Kecha is great

Keisha is great, location is great

Great experience, great place

Awesome service and assistance from Lakeisha (property manager). I have rented from this location for many many years and she is a model representative. She explained policies and forewarned the do's & dont's. Please continue to keep her as a valued team member.

Keisha Todo estuvo Perfecto con mi visita en este public storage muy bueno servicio la senorita Keisha fue muy ha mable

I put my house up for sale and needed to rent a storage unit to get my thinks out of the house to get ready for the sale. I went to Publix storage to rent a unit, and Manish was extremely helpful, he was courteous and polite, and very knowledgeable. He went the extra distance and helping get me settled in to the unit!

5 stars for Keisha! She was very helpful and answered all of my questions. She was nice enough and gave me a brief tour of the facility as well as an example of the storage space I was interested. Keisha was awesome!

Wonderful! Clean! Excellent service!

Excelente

This is the only place you need to go, covers all concerns

Keisha is gratis, very patient!

Excellent service

Grwat service

From multiple unanswered phone calls to request for district manager to call me back, just fell on deaf ears. No one bothers to return calls, messages or complaints. Front Desk manager had a meltdown when I was visiting unit and peeked through doorway to see what the commotion was about and she was kicking the walls and desk, cursing to high heaven on the phone. No clue if it was a customer but I thought it was a nervous breakdown of sorts given the punching and kicking everything in sight. I alerted the company on my own time and dime what was happening in real time while I was onsite. Just not a comfortable environment for a disabled person. Hardly anyone is ever on duty at the hours posted on the door. I thought they were nice when I signed up with a promo, but after 6 months, they REFUSED to work with me despite being on social services/ limited income. I told them I needed the unit and begged for continuance of my original rate. A slice of pie is better than no pie, as the saying goes. In this case, they do NOT care for their customers, especially disabled ones on limited income. As a senior, I'd expect better treatment and at the least, dignify my requests respectfully with a response. So my rent went up nearly $100/ month and no one can help. Not very good business or management experience. Nothing wrong with allowing people to maintain the same rate and leave their items as long as needed. But they'd rather lose business every 6 months penny pinching instead of thinking of the long-game. Oh, and the facility isn't open 24/7. I got locked in after 9 pm and was stuck for 3 hours until I finally got hold of a human in their customer service center. So beyond disappointed. Never expected to be treated so poorly or exposed to such poor business operations. The only way this place gets high reviews is likely personal friends of the business or FAKE ACCOUNTS. When there's zero customer service, zero responses, not operating properly during the so-called business hours, no manager on duty EVER, and an empty response from the business on these reviews saying they'll "review with the team" is a JOKE. THIS business is UNRELIABLE and UNPROFESSIONAL. GO ELSEWHERE. YOU'VE BEEN WARNED. ⚠️

Great service and I have had 0 issues with the 2 storage units I have had with them. Manish was also really helpful with my questions recently when I stopped by to pick up some things from storage. I recommend them over any other storage place in the area and the fact that it is climate controlled is key!

Great place

Lakeisha was a wonderful tour guide very sweet

Great people great attencion

Great service

Lakeisha was amazing! Super helpful and accommodating.

Great Service really apréciate al the Yelp from keisha

Buen servicio

Over the course of 15 months, they've raised the rate on my storage space from $267 to $417 - a 56% rate hike. "All leases are month to month." Unconscionable.

A good facility and the price was right. Maneesh was very helpful during my moveout. Only one of the two elevators was working, which meant it took a bit longer than it otherwise would have. I would happily return.

Great services

Great space great people

Keisha is lovely and helpful and made everything easy!

Great service

Excellent service Keisha mad my move in easy

I have no idea how this place has five stars. Never doing business with Public Storage again. I called their central line to rent storage space. Set me up in the system and got a unit. Then I realize they got my email wrong and I got no paperwork from them. Called to correct that and I was told you have to call the regional manager for your building. - They never ever pick up the phone - Out of the two elevators the second one NEVER worked - 3rd floor air conditioning barely works “climate controlled” I am unable to cancel my space, reach the manager and unable to get any sort of bill or cancel confirmation.

Great service

Lakeisha was wonderful. She was very helpful when I needed to come in and change my information. Fantastic customer service!

Keisha me ayudo con todo!

This is one of the cleanest ones I’ve visited. Up to date and organized with plenty of parking and easy access. Lakeisha at the desk is very informed about the surrounding area and is quick to help in any way she can. It’s also located in a good area so I don’t feel concerned about being here alone or at dusk. Great experience all around!

Edited, rate went up AGAIN. we are now double in less than 2 years. snakes. be careful!!1Our rate went up 93$ in 1 month. We received no notification it would go up. If you go online, yesterday it showed $177 for a 10x15 that is half of what they are charging us! I asked to move into "that" unit and was told we have to move our stuff out for 10 days to get the new rate. That is ridiculous. No one is going to do that. DO NOT rent from them. Beware and be careful they will charge double within 6 months with no warning email your rate will increase.

Great service Keisha is a great

I lost the key to the lock on my storage area. I went to the office to see what I could do to get in. Keisha was very kind and offered helpful suggestions.

Excelente cliente servicio

Great services

Great service

The site provides outstanding customer service. Easy to work with. Professional and pleasant Staff associate Keshia. She makes your move in smooth and simple. She listens and has an outstanding work ethic! Highly recommend this site! A public storage long time customer

Ishara was great. Very well mannered and patient. Very helpful. I was immensely pleased by her service.

We came in to look at size options for our elderly mother. Ishara greeted us at the door. She was super helpful and patient. She answered our questions and concerns. We secured a 5x10 unit after the visual tour. What of a wonderful experience. Ishara was great!

Ishara stafe is nice

Lakeisha the manager is the best ! She helped me transfer to a smaller unit in one day and it was painless … a great storage place.

Mr Gupta manager helped me to keep my rent at the same price for future . I appreciate him. Nice guy and very helpful

Locha es la mejor me ayudó encontrar el espacio perfecto

MR gupta manager was very helpful today for my easy move in.Thanks for help

Thanks Lakeisha for helping me updated my account today. You’re pleasant and helpful to work with. Have a nice day!

Buen experiencia tuvimos acá rentando de kicha

Me Gupta manager rente me a Space with discount aniversario helpful

Thank you so much Mr Grupta for your service. You were so kind helping me.

Buen servicio y atención al clientes

Gina was so helpful, friendly and kind. Gina was nice on showing us the unit we wanted to rent. Gina is the best and also she speaks fluent Spanish which is Huge Plus.

Servicio perfecto de keisha

Great service

Me gusto la atención de lakeisha muy buena atención la numero 1

Excellent service, helped me with everything!!

Great service!!

Excellent service by Gupta manager today

Gupta manager provided me excellent service today to rent a space with promo and easy paperwork

Muy buena la atención de la señorita, muy amable con su ayuda. 😊

Mr Gupta, very helpful and great storage facility.

Kaissa And Gupta were great!

Mr Gupta manager rented me a unit with discount and easy paperwork

I was supposed to reserve a spot with a promotion and I was supposed to move in today, but noone was in the office during the open hour, so I had to do another reservation all over which let me to reserve online.

Keisha is a great representation of this company, very patient and caring, thank you

Keisha dio excelente atención, si podía la daría 10 estrellas!

Keisha and Mercedes are the best

Mercedes and Keisha were great help today

Keisha and Gupta mangers provides me excellent service always

Waited 30 mins outside the office during business hours to get boxes and nobody came back to office. No sign indicating on break, very unprofessional

Gupta and Keisha were a great help! Explained everything throughly and showed us around! Definitely recommend this place if you’re looking to rent a storage unit for short term, or long term.

Roxanne and keisha gave great service!!!

Very pricey, however so is everything else in this area. But it is nice and clean, easy access.

Gupta and Keisha managers were very help full today

Wonderful experience and very nice staff

Lakeisha was excellent! she helped guide me.thanks to her

Keisha me ayudo a encontrar el espacio perfecto

Great service

Keisha me ayudo encontrar el espacio perfecto

Great location and it’s very easy to find my unit

Keisha is a nice person very I’m recommend this place 5 stars 🌞🌞🌞🌞🌞

Good.

Keisha es ka mejor, nos ayudo con todo proceso

Facilities are clean and well attended. Representative Lakeisha has been very helpful.

Great service!

Awesome service !

We rented unit today with no hassle. The manager Gupta gave us a good discount.

Gupta and Keisha are very helpful and polite managers.I like this location for storage. No problems and neat and clean

Keisha and Gupta managers are very helpful all the time. I recommend this location for storage needs

Mr.Gupta helped me with my storage unit price, and was very helpful!

Gupta manager rented me space today with only $1 first month promotion. I liked his service

Keisha is great, helps me everytime i need boxes and supplies

Mr. Gupta was very helpful with setting up my storage unit.

I had great experience here keisha was very patient and helped me to find all the moving supplies