Public Storage Self-Storage Units at 8550 Sudley Road, Manassas, VA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
6'x10'Online only price$ 91/moSmall 6'x10'
$ 91/mo $121Best Price Label
- Inside unit
- 1st Floor
6'x10'Online only price$ 95/moSmall 6'x10'
$ 95/mo $127Best Price Label
- Outside unit
- 24 Hour access
6'x15'Online only price$ 98/moMedium 6'x15'
$ 98/mo $130Best Price Label
- Inside unit
- 1st Floor
8'x10'Online only price$ 101/moMedium 8'x10'
$ 101/mo $134Best Price Label1 unit left!
- Inside unit
- 1st Floor
6'x15'Online only price$ 118/moMedium 6'x15'
$ 118/mo $157Best Price Label
- Outside unit
8'x10'Online only price$ 126/moMedium 8'x10'
$ 126/mo $168Best Price Label
- Outside unit
10'x10'Online only price$ 129/moMedium 10'x10'
$ 129/mo $172Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 222/moLarge 10'x20'
$ 222/mo $295Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 272/moLarge 10'x25'
$ 272/mo $362Best Price Label
- Outside unit
- Drive-up access
12'x30'Online only price$ 310/moLarge 12'x30'
$ 310/mo $413Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 340/moLarge 10'x30'
$ 340/mo $454Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Manassas
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Manassas Storage Units on Sudley Road Near Route 28
Storage units are available in Manassas on Sudley Road near Route 28. This location is also near the UVA Prince William Hospital, and a quick drive to I-66.
Don't sweat self storage with our popular10x10 storage units, which can help give you that spring cleaning satisfaction any time of year.10x10 storage unitsare one of our most versatile options, with room for furniture, appliances, bicycles and sports equipment, and boxes of all sizes.
If you need to store furniture or home goods temporarily for a renovation project or move, our5x15 storage unitswill have you covered with two rooms worth of available space.
Families with young children know how hard it is to stay organized, so they'll love our5x10 storage unitswith room for toys, old clothing, instruments, and more.
This location will have you in Washington, DC in less than an hour, where you can enjoy capital sights like the Library of Congress, Union Station, and the National Gallery of Art.
At this location you'll find both indoor storage units and outdoor storage units to suit your needs. For an even more streamlined storage experience, useour eRental programto book a contactless move that's ready when you are.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 278)
I received great service from Eugene he helped me with whatever I needed
Great service from Eugene!
Eugene is the man. Go check him out at this location.
Excellent Customer service! Clean facility!
I want to thank Nick for he's outstanding customer service that he's been providing me since he started to work in this location, I am very grateful to Nick for helping me find a fair financial rate, Very Respectful, Very Professional, In the future if I ever need a service I will definitely look for Nick!
The customer service was great!! Mr. Eugene helped me with all of my questions and spoke to me in respectable manner! the prices were just right, I recommend if anyone is looking for a storage unit to come to this location...
Eugene is a great help!!!
Tanya was great!
Eugene was very helpful and explained everything to me
Eugene is such a nice young man, he was so very helpful in helping me with renting my unit. Definitely visit this young man if looking for a rental
Thank you Carrie for helping with the search for a correct unit for me
Eugene was very helpful and explained how to rent a unit online. Great customer service!! Easy access place with 24 hour spaces!!
The gate didn't work for about a week. The roof leaks, thank goodness not in my unit but the unit next to me. The staff, although very kind and helpful, gave different answers to the same questions.
Thank you Carrie for your help withvthe app and lease
Thank you Carrie for changing my information and getting me to down load app for public storage
Signed up online and the system messed up but the store fixed the problem for me quick and easy. ! That's how customer service is supposed to work.
Had such a great experience at the Public storage on Sudley thanks Tanya you where such a great help
OK so this is a long story. I've been a customer here for a while and got a storage unit when the deals on the internet said $130 a month. After a few months the price was raised then a few months later it was raised again. I'm now paying $196. I went in and tried to ask if I could go back to the original price and the clerk was like a deer in headlights. I called corporate and asked them and they just told me that is just how much that type of room cost with real estate the way it is. I tell them they are offering my size unit online for 130. They tell me tough luck. So, I leave a review similar to this one on google. I get an e-mail a few days later from the district manager asking if there is anything she can do. I say lower your prices. She says she will but, in the meantime, she would credit the account to make up for the next few months and that at the end of that time period I should contact her, and they should be able to adjust again. So, I take down the review. The time period ends so I e-mail her and get no response. I e-mail again and no response. I e-mail once more, and she says that she would look at it on October 1st. I wait and e-mail again and no response. It's the following march and still nothing. I'll be moving out as soon as I can find room for the stuff. This is probably pretty standard for storage unit companies, but I just want people to know that the long-term storage will be ~$60 more than they hook you in with.
If i could give more than 5 stars i would . The mgr. Carrie was so helpful. Very knowledgeable and great sense of humor .
Great experience! Not complaints! Will definitely recommend this to friends
Thank you Carrie for your help and understanding during a very emotional time.
Very nice receptionist helped us set everything up really quick and explained in detail, seems like a good facility in general.
Great Customer Service ❤️❤️❤️❤️Nick was great help thanks
Nick was very helpful
Nick is a great employee, was able to help me with an issue with my account. Very friendly and helpful. Needs a raise!
Thank you Carrie for helping me rent a new storage today very helpful and nice facilities are clean
I recently called in to this location to have a few questions answered over looking over the rates. The gentleman I spoke with, Nick, was very kind, patient, and professional. I'm looking forward to working with him in the near future!
Thank you carrie for your help and kindness and afford able prices
Thank you for having a clean storage space for me and having good prices to afford carrie
I received the best customer service today and last week from Mr. Nick. He was so understanding of my customer needs so helped me adjust the matter swiftly, professionally, and without a lot of going back and forth. That is what I call great business!!! I love service like this and I love him and the other staff members with public service since they are always courteous and helpful too. Thank you again, Nick!!! Kindly, Jean
Thank you Carrie for helping me with the unit today 8888888come
Facility is great, lots of storage options, and Nick at the counter is very helpful.
Nick was great and always available.
thank you Carrie for your help with my reservation I look forward to be here at you facility
Thank you carrie for your help today with my reservation and rental on a unit
Nick is very friendly and helpful, facilty is clean and convenient.
Great place to store. Errol was so polite and helpful. Thank you Errol for all your help
Errol from store 8550 Sudley Road is amazing. Helped with all my needs in an urgent way. Would refer him to anyone looking to keep their storage belongings safe. 5 stars!!!!
Errol was outstanding extremely helpful very handsome he was a 10 all around I would recommend anyone who come to this location to talk to error or tanya
Great place to store. The staff is is polite and courteous, I would store here again.
Errol did an awesome job helping my wife to get a storage. Thanks Errol
Thank you carrie for the space it worked out greatly you helped us
Carrie did awesome job helping me with the gates and my payment facility is very clean thank you very much
I like the service at this location. Errol was kind and pleasant when he helped me. Thanks for everything you do to keep my stuff safe.🙂
Errol is the best! His customer service is top notch and the facility is well maintained. Thank you for the customer friendly atmosphere you provide. Wish I could leave 10 stars!
Great place Carrie is amazing was very informative and took her time making sure we got exactly what we needed
Visited the Manassas store to get additional information on storage rates and availability. Khareem was very polite and helpful in outlining the rates and sizes of each unit. I would definitely recommend to anyone to visit the Manassas - Sudley location for professional service.
General Manager Vanessa is very nice and accommodates for her guests.
I have done a eventual but went to the office for a help but Nitu help me a lot.. I like the way she help me
Kahreem was very professional and made me a very happy customer
My packages were delivered to Manassas location instead of Mclean a few days ago, I reached out to Adriana Reyes and she went above and beyond to take care of this issue, she reached out to UPS and scheduled a pick up and had them deliver to the Mclean storage. Amazing customer service, thank you Adriana !!!
Happy to leave a comment for the service I had here, Nitu is very sweet and professional. She is very knowledgeable about the place and answered all my doubts.
Nitu is very professional. The store and the surrounding was clean.
Hard worker,Professional and polite thank you for your service.
Great customer service experience gained on this store, Nitu was very friendly and helpful.
Ms Carrie was very professional with great customer service and helped me figure out what size I would actually need. Definitely recommend this bisi
Great Costumer services
Carrie was so friendly and helpful! She was very knowledgeable and helped me with all of my questions.
Nitu help me to do a erental , she is so helpful
Good costumer service
Keep it up. Nice and clean property, fantastic service.
Very helpful Lady, helped me find a perfect unit for all my things, thank you carrie
Carrie is a very sweet and kind person. I went into this storage place and was treated with the most respect. I highly recommend!
Clean property Good costumer service by nitu
Carrie had a great customer service, she had helped me look at some of the units that I’m interested. Very helpful and answer all of my questions or needs.
Hoy fui a mi storage y tuve que ir a la oficina para verificar unas cosas de mi cuenta y la señorita Carrie fue la que me atendió fue muy amable conmigo la oficina estaba limpia y muy buen serví me dio. Recomendado.
This was my second time visiting there. I bought some moving boxes and got a chance to chat with NITU again. The prices went up from my last visit but its very comparable to what others charges. good place to do business.
I went there to buy a boxes,nitu is so friendly she help me with my every needs ....
This place is clean and tidy and safe to keep the all my stuff. Thank you....
Mucho good nitu muchoo garcia asta maniyaniya
Nitu is excelente atención
Thanks for customer service Jay.
Very good costumer service by nitu
The management is amazing here. I had an issue and it was promptly addressed and taken care of. I would be happy to recommend this facility and management.
Khareem was very helpful and knowledgeable. He explained the sizes and prices and gave examples of what can fit in each unit. I explained to him, I have bedroom furniture and mattresses and he gave me the measurements. Super helpful. I would definitely recommend this location and refer them to Khareem next time.
At the public storage Nitu give me the maximum services possible to make me Happy and encourage me to talke about this storage. She is really good on her job, she's freindly and patient with the customer like me.l hope she's moving up on her career.
The manager, Nitu, knows what they are doing! Professional vibes from all the staff and love the clean environment!
Rare to come across such great customer service! Units/area was very clean and Nitu provided an awesome experience ty!
Great costumer service
Nitu was very kind and helpful in providing assistance with my storage. It is my favorite place to go for when a storage facility is needed. Five Stars!
Nitu and Kristina were amazing. I was very pleased with the service they provided. Very nice and friendly ladies.
Nice place to storage... Good service. Nitu
Great value, very convenient. Very friendly, polite and helpful front desk receptionist!!!! I love it and you will too!!! A+++++
Kristina was a great help. Very kind woman!
Nice service, friendly people...
Helpful employees and good place. Young lady named Nitu was very patient and helped with my storage processs smoothly.
Pues etenido buena experiencia y me agrada y el personal es excelente
They always are helpful, kind and courteous. I will never store my stuff with anyone else besides this location. I highly highly recommend to anybody looking for a fantastic storage spot with great people!!
Nitu was very helpful as I needed to transfer into a larger unit. Great customer service.
This public storage is great. The staff there are exceptionally awesome. They are very friendly and know their job very well. The facility is pretty clean. Nitu is the best. She helped out so much! From start to finish it probably took about 10 minutes to get the unit. And she shows you the unit before you purchase it, so you know what size you will be receiving. I highly recommend this public storage.
Very good service. The young lady was very prompt. Showed me the different size units. Very helpful..
I have a storage unit at this place and I miss placed my key and they help me cut the lock off and I purchase another lock. They had great customer service when assisting me.
Great customer service from Nitu
Customer service was great jay Help to process go faster
Excellent customer service
I really love my stuff being held here ,ms nitu is very nice and respectful
Fantastic service with great communication skills from store manager Nitu.
Great service NITU
Do not use this facility. It is old and run down. This facility was broken into 2 nights ago and 46 units were broken into and vandalized. The perps easily cut through the chain link fence that surrounds the property. The cameras on site are pretty old and useless. The owner/manager could not be reached at all. Not even a phone call nor email with an apology or any information of the incident. This place is not secure at all! Beware!
good customer service did by nitu.
nice smile with beautiful lady.
Staff Nitu was very friendly and helpful . I recommend this place to everyone !!
Wonderful service. Nitu was very welcoming and supportive. Thank you so much
Nice service on this location, very friendly people.
Nice service at that place
She is very professional and helped me with everything needed to store my things there ..She has good communicating skills to help the consumers and this place is great for storage ..
Can I get in anytime
Mucho gracias perfecto Services
Update: 11/09/19 Went to our unit to exchange some seasonal items and learned the ceiling partially collapsed inside our unit. It damaged some of our stored items and we had to waste additional time cleaning up the mess it made before storing our items. See the pictures below. Broken gate for months meant my unit wasn't as secured as advertised. My wife is a teacher that uses this unit often. She was not notified about the issue. She had to call and get a combination lock code. It also made it unsafe for her as she had to leave her vehicle twice to lock and unlock the gate. No discounts or other compensation were offered for the diminished safety plus the inconvenience.
What a pleasant experience here with the Manager Ms. Nitu. She was so professional, courteous and extremely helpful. She made me feel so welcomed. I'd recommend this Public Storage anytime.
good care for customer and friendly service.
I was so confused about the all the stuff where to keep, she recommend me to go public storage and her name is nitu thank for your help.
Raised my rent for no reason after 6 months. When initially asked about rent hikes was told they dont do that. Avoid.
Nitu is polite and friendly
great servive people are friendly and helpful
Typical storage facility
i Nitu so kind and so helpful I will rocoment to you I want same great service thank you so much for your help
Nitu is very helpful i recommend this location anyone who need a storage
Good costumer service
Nitu is so professional ,, she help me with all my storage needs , I highly recommend this place
Handsome customer service
Very good customer service and I like the way be help me
Nitu is professional, courteous and efficient. She provides excellent customer service.
Excellent customer service helpful employee thank you so much.
Good customer survices
The ladies Julie and Nitu are excellent. Their customer service skills are immaculate
I did receive a very very good service.
Clean property good costumer service
Not thrilled. As a previous owner of a 400unit storage facility, the ceiling coming down on our items is not acceptable. Drywall does not just come down. The repair is one thing, thanks so much but not compensating us for this is what is truly unacceptable. Will be moving out.
Mohammed Ali. Showed me the unit and he wes a great service AP we have reserved the unit thank you so much fore your help
Mohammed was very helpful and friendly. Getting a unit was quick and easy. I came in about 20 minutes before they closed and I was still able to get the perfect unit for a great price
Nitu was extremely helpful...and patient...in setting up my storage unit for my company and I....her cheerfulness made a normally tedious experience a pleasure.....I highly recommend Public Storage
Mohammed Ali very helpful and show me unit. I like this property n tell all my friend
Mohammed ali very helpful!!!!!
She was nice and answerd all of my question
Excelent costumer service i have 3 storage here i like the cleanlines
Good location and well organized.
Mohammed Ali was a great help for us to get a storage room while selling our house. He is very friendly and was great with my kids. He let them open the gate every time.
After having a terrible accident happen at our house we were in need of a storage unit. At first we checked U-Haul but found the prices to be very high, the service was good though don’t get me wrong. But as I went to Public Storage, one of the workers, Emily, helped us understand the costs and how everything works! She showed us how big the storage unit would be and helped us decide on the size that would best suit us. I felt no pressure at all and ended up renting a storage unit for an amazing price!!! Would totally recommend to head over here first!
Very productive and good customer service
Mohammed Ali was great! Very kind and helpful. Explained everything thoroughly and helped me find exactly what I was looking for. Highly recommend!
Great place. Rented a space in 30 mins. Nitsu was wonderful, efficient and helpful.
Nitu was very polite, professional, and knowledgeable!
I highly recommend to all. Everything well-managed.
This place is very clean. Nitu is very polite and gives necessary information. I was recommended by a friend and it was upto my expectations.
They broke in to my locker and busted my 3000$ tv and never took the responsibility👎👎👎👎👎👎
Daneshi was very helpful and organized presenting information to us. Her customer service skills were outstanding. The only thing i will suggest is that this company offer teachers or public employees some sort of discount. Other than that good experience.
I had a wonderful experience using this storage facility to hold my furniture during a gap lease! Daneshi was very personable and helped us through the whole process with no hassle. They are also very upfront about their costs and the units were clean, unlike some other storage places.
Neat place with great customer service
Daneshi she was very helpful. And patient. Very nice girl. She help me find what i need
Neat place with great customer service. Nitu is very courteous.
Good price and but go up price of months and every year 👎I wish stay straight monthly.
I have to say i got a good deal with my unit. From the moment i locked in a reservation and got a courtesy call from a manager to ease me in. This is my first time getting a unit so i was pretty nervous of the unknown but that all changed when i went in to check it out. Ms. Daneshi the property manager was excellent. She was funny, informative and very patient with ALL my questions. I felt secured with the place. I signed the papers then i got the unit. Easy and straightforward. Excellent staff and secured area. Good job
Can I store my Harley Davidson? What size and cost?
The move to the Public Storage was so seamless and easy. Nitu was beyond helpful and nice! She showed us how to operate the gate and showed us to the unit. Overall, it's a great location and great deal! I feel at ease knowing my stuff will be secure.
Clean property with good costumer service
Nitu & Daneshi , Gave Professional & Courteous Service!!!
Nitu was very knowledgeable of availability with regard to my needs. She was helpful and accommodating. I would recommend this facility and personal with the highest satisfaction.
Good place, clean and well lit. Only drawback I can think of is the Front entrance is a little tight to maneuver a large truck.
A great place with great service, employees are very kind and generous.A price that suits just about everyone,I recommend anyone who needs a storage unit to come here.Nitu is a wonderful employee she explains things very clearly, she also is very patient, she by far my favorite employee.
Dilraj and Nitu game me amazing and prompt service. Even though I was behind I was able to make the payment and their courtesy and politeness were amazing. I will continue to do business with public storage for my small business
Very clean and wounderful staff!
Ms. Nitu was very kind and helpful. She went out of her way to make sure my husband and I understood what we needed.
Great location, Wagner was a great help, helped my sister out with her lock
very clean property! Wagner was super helpful, awesome service definitely coming back! really great location!
Natasha was super friendly and helpful and made the experience of moving much easier!!! Thanks so much!
Natasha helped me pick out all of my moving boxes for my move and led me in the right direction for a successful move. Very good customer service.
I was helped by NITU which gave the greatest help to me. She provided me with everything I needed to get the storage unit and had a very Beautiful Smile and very enjoyable employee to talk to. Very lovely lady
Clean spacious and easy to get to. Sean made the entire process easy, was very informative and answered any questions I had. Definitely recommend this facility
Natasha was fantastic! We came with a huge moving van and realized that we couldn’t fit everything in the unit. She quickly did some calling to help us out and got us in another unit. She was extremely helpful and I highly recommend this location!
Very positive energy at this location. Employees are awesome. Thank you for the awesome service.
Natasha is professional from start to finish! We experienced an unexpected delay in our traveling so didn't make our first reservation date. Natasha was kind and continued to stay in touch, without becoming pushy or impatient. Upon arrival I was impressed with how clean the office was. Unfortunately, this particular Sudley Rd. location did not have the facility I needed to accommodate us (my error). Natasha immediately corrected the situation by arranging for our arrival at the other location. Her telephoning ahead and organizing our new reservation made it a quick and smooth transaction. First meeting, first impression - Natasha is a real asset to Public Storage - again, professional from start to finish.
Nitu was fast and helpful good personality!!!
Becarfull, wont gave you correct info
I came in the other day to buy some boxes and I was unsure of how many to get the young lady who was working helped me right away and was a very nice person.
Nice and clean place, prices are a little lower then in Reston. The representative, Natasha, is knowledgable in terms and conditions, rates and discounts. She is professional and courteous. It is a good location to consider to rent at.
Natasha is fantastic She answered all my questions and anticipated other questions I didn't know to ask. 5 plus stars for Natasha Thanks
The young lady that helped me, I think her name was Melissa or Jennifer (sorry), was extremely helpful and knowledgeable. She took me on a tour of the facility and showed me two units so that I made the best choice for my storage needs. Thanks a bunch! Will definitely recommend this location to my friends and family!
Natasha was very friendly and extremely helpful. Will recommend this facility to my friends
Moved to another location today. Jennifer at this location make this move a pleasure. Probably the most professional property manager I've ever had to do business with!
Champagne is awesome to be 8 months pregnant and help me find a unit outside she is a wonderful person and knows how to run her store
My family rented public storage and they were professional and kind. I will recommend to everyone!!!
This property is so clean and Vanessa is so helpful and informative and honest about the fees. Because of her I am no longer a late fee\end of the month customer. Lol I actually pay on early and split my payments in half before that crazy late fee
I was over due and came in to pay my bill champagne was so helpful and bubbly she also provided great customer service
April was so helpful right when I walked in. Even recommended some products to keep my things from moisture. She was more than happy to switch to a smaller storage unit when it came to how much space I needed. Very freindly and helpful, I would recommended anyone to go to public storage Manassas.
We have 3 public storage companies within 3 miles of our home. We are downsizing, and need a storage unit for long term (maybe forever). I went to Public Storage at this location after having visited the other two in our area. I talked to Brandy. She was able to answer all my questions, and gave me a good tour of the facility. She was polite, professional and very knowledgeable. I went back again two days later for additional information. She remembered me, and our prior discussion. We will be renting a unit by mid-October. This was the best facility we reviewed, and she was by far the best representative.
This place is the best option, Brandy is very nice, she made everything easier, I recommend definitely this place
Brandy was so helpful and nice. She took time to explain everything in detail. It was excellent customer service. I will definitely recommend that storage place to family and friends.
Brandy was a delight very down to earth and an all out very good worker... I urge people to ask for her
Brandy was so nice! It was an unusually busy Saturday for her but she was efficient and made the whole process run smoothly. She acknowledged every customer that came in and was very friendly. She also answered all our questions. The whole process (looking at the unit, signing all paperwork, & moving in) took only about 30 minutes. She was awesome!!!! :)
Caitlin was knowledgeable and attentive to our needs. Talked us through the process and answered our questions. Very pleasant young lady.,
Customer service seems to be a top priority at this location. I had a wonderful experience with Casandra, who patiently stayed well past closing hours in order to help me rent a unit and answer all my questions. She was very kind and helpful, and I highly recommend this storage facility.
The layout and cleanliness of this location was very good. Most impressive was Brandy, the Property Manager at this location. Her friendliness and courtesy towards me and my situation was very welcomed. Brandy took time to explain the storage units available here and took me on a tour of the site. She also spent a lot of time searching to locate other Public Storage units available in the local area that might be closer to my home. I found this helpful spirit very refreshing and very professional. Thanks, Brandy!
Caitlan was very nice and helpful
Brandy was absolutely wonderful!! She was extremely helpful and understood exactly what I needed. Thank you so much for just being you and brighting up my day!! Public Storage you guys need to give her a raise!! She is by far one of your best employees!
I came and rented a unit from Brandy and she was helpful and helping me find a second uniit at public storage GREAT EXPERIENCE
Was at Public Storage on Sudley Rd today and was treated awesome by Karen. She was very helpful and a joy talking to..
I was waiting in the frigid cold for our shredding truck to arrive. Karen invited me to wait in the lobby where it wasn't freezing cold. She offered me a beverage and was quite pleasant to chat with while I waited. She actually delivered bottled water to me and the crew as we were working hard to shred documents from our storage unit. Thanks Karen!
While I was beginning my research on storage in Manassas, I was fortunate enough to speak with a lady by the name of Karen. Even though I don't need storage at this time, her knowledge and professionalism will make my transition so much easier at that that hectic moving time. You are very lucky to have her on your staff.
Dealt with Brandy, she was fantastic! Very nice and helpful. I will only use this facility for storage from now on. P.s. Karen was very kind as well.
Brandy was great to work with!
Brandy was very helpful and informative about the different sized units and the prices. Thank you again for your help.
Miss Brandy was so very helpful and just full of information as I bombarded her with several questions. She understood my needs and gave specific instructions that will be very helpful with the storage situation as pricing, space needed, and location was concerned. Thanks very much, Miss Brandy, helpful as always. I appreciate the safety and security Public Storage affords to me during difficult times.
I would love to say THANK YOU to BRANDY for the Great Customer Service that I recieved from her. I reserved a 10" by 10" unit but there was a little issue. However, Brandy helped me out and gave me a 8" by 10" which was a little different by 2feet but I was perfectly fine with it😊. Thank you again for the help and the professionalism show to me☺️
Great storage facility. Marcus is great.
Brandy has helped us with every detail needed in renting a unit. Would definitely recommend this location.
I had a great experience with Brandy at public storage. She actually helped me save $35 on renting a unit instead of overcharging me like some places do. This is how customer service should be. I would definitely recommend friends and family to go to public storage.
Sean was great and very helpful. Explained all the nitty gritty at a fast and understandable rate. Got us in quick so we could get on with the day.
Brandy was awesome in helping me find the right size storage space for the right price, and it really made my move a lot easier! If there is anyone who is in need of a professional storage place, I recommend public storage. They have a bunch of packaging supplies too, in case you need them. I really enjoyed the friendly atmosphere! Thanks PS. :)
We liked the survice Erika gave to us.
Tiffany offer us great service love the store.
Tiffany was wonderful and helped us even after closing time. She was very polite and professional
The service of the young lady named Erika Zarate was marvelous. She was very attentive and was a big help. She orientated me to search for the best space I needed.
I came to get some info about renting a unit and Erika, was very helpful and answer all my question a very nice lady..I would recommend it to everyone
Not pleased with the service Michael presented at all. Had a reservation on hold for 7 days. Confirmed a day with another employee Jamal but didn't make it in due to it being mother's day but knew I had three more days to make it in before the reservation expired. So came in the following day that I said to find out MICHAEL rented the space I had on reserve which was the only 10×15 available. Obviously he does not comprehend what 7days is. Then tried come up with a BS explanation why, not knowing he was dealing with a former employee who did his job for a few years! So Michael yes I know you stupid scripts. The lease presentation I know it too buddy. Your insurance presentation I know that. Which one is a fool to get because you won't get even half of what is damage or lost. PLUS home owners or renters insurance covers their items any way. Your over price lock presentation at space you should present when showing a space. People you will save money get merchandise from somewhere else. So for future reference do job correctly and you won't piss people off.
Good evening, Just wanted to share my experience! I called public storage spoke with Mr. Mike, however time wasn't on my side!!! Mr.Mike made me feel as though I was the most important customer in the world!! I was a little frustrated he made me laugh to ease the tension, Very Great Customer Service Skills, Detailed Oriented, and Very Straight forward!!! Mr.Mike answered all questions accordingly!!! Lol.. he probably answer a couple twice!!!! Greatly Appreciated you for all your hard work!!! Store was very cleaned & smelt very Good!!! Thanks for the Superb Job!!!
Michael was very helpful and courteous. Very professional treatment
hey mike got me in quick and easy. he even call to remind me that i needed to pay. i really appreciated that courtesy.
Nike was ver y helpful
Mike was very helpful, I had left my keys on my lock and he was kind enough to get them and called me right away.
Michael was helpful
Mike was very helpful and professional thanks alot
I went to Public Storage to secure a reserve storage unit made online a week earlier. I was helped and greeted by Foster. Foster and I walked all over the property to find the right size unit that fit my needs since I was moving on short notice. Foster was very knowledgeable on what size unit that could accommodate the property I was moving at the time. It would have been a better experience if Foster was equipped with a golf cart to show customers several units on the site. The owner needs to get a cart for that location because Foster very forth-coming in walking several times all over the site even though the unit chart indicated otherwise. Foster also gave me future recommendations on larger storage units if I decided to consolidate to one storage unit. My experience was great with Foster,but my only downside is that Public Storage does not give a discount for customers (LONG TERM CUSTOMERS) for existing units. THANKS!
Easy application and April was so patient with me and just awesome. I was on a time crunch and needed a unit without breaking my pockets. It's conveniently located near a major highway, so its easy for me to move my stuff around wherever I decide to move. Great location and customer service!
I went there to purchase merchandise Katherine was so polite and really helpful if you ever need a place to get merchandise this is the place to go. The office was clean and organized I will definitely go back there again. Thanks Katherine.
Came in with just a few questions and couldnt have had a better person there to help me. April knew the answers to all my questions and was so pleasant and respectful the entire time I was there.
had to move in the snow...
Today I went to pick out my storage unit and Katherine was great. Even though I already had a set one picked out I realized it was too small so she gave me more options. She was very nice and helpful!
Katherine was very helpful and polite. She had a lot of patience. She was great to work with!
My mom rented a storage at this location she said the property manager was very knowledgeable and nice, will recommend this location to anybody looking for a storage.
I made the reservation with the online option and was very pleased! Katherine at this location was wonderful and polite. She had everything prepared and reviewed what I suggested on my reservation. The one thing I was disappointed with is the fact that apparently Management has made the point of sticking in their own locks with a customer versus a customer providing their own. I didn't bring my own lock that day since I was only just paying for it but had their lock put on with the extra 18,00 added on. You are advised you can bring in your own lock but it must meet their maximum security lock requirements. This stipulation was not mentioned when I did the online reservation. The overall experience with Katherine was fantastic and the facility seemed to be very clean and presentable with alot of features and supplies you can purchase. The unit was clean and the whole environment is customer friendly with affordable prices. The layout of the property is sufficient and hours of operation are great! I recommend this location to anyone who needs a well run facility
Great customer service. Thank you for your help Katherine.
Kathrine was very professional, helpful and knowledgeable about the property. Great experience.
I had an awesome experience with Katherine, she helped me with all of my needs for merchandise!!!!!
Katherine is always helpful. Easy to get to the unit. Its always quick, easy and affordable.
You the best Katherine. Thank you for your help
Gordon is amazing! So helpful and courteous! Very quick service with a smile!
Ally and Tamieka were really helpful in making sure we understood everything and that all of our questions were answered. Also they were both very friendly.
Thank you Katherine for your help today.
Customers service was great. Thank you Katherine, you are awesome. I will be seeing you soon.
I had a pleasant experience. Katherine was very helpful. I would give Public Storage 5 stars if it wasn't for the surprise fees ($17 additional for the lock and $11-$15 additional per month for insurance --which is not optional).
Muy excelente el servicio. M gusto.
While I don't store at this location, I often stop in to pay my monthly bill. Britani knows me when I come in and is always so warm and personable, she's an absolute delight! Public storage is lucky to have her!
My best friend and I had the most wonderful experience with Britani a couple days ago. She was so enthusiastic to see us and help find what we need. We had no idea what we were doing and the space was actually for my friend. I have to admit I was a little scared. We had no idea what to expect. I was referred here by a friend and it was a great decision. You can definitely tell that Britani knows what she's doing and enjoys her job. The property has always been well maintained and we always stop in to see Britani because she such a great person to talk to. Overall, this was a great experience and will continue to rent at this specific location because of how well Britani treats her customers.
It was a wonderful experience, the employee Alexis Reed was awesome, she had great costumer service, beautiful smile, i give that public storage an "A+" 100%... Thanks Alexis.
Poor business management. They will find anyway to not honor the $1 month deal. If you have any issues management will not call you back, nor will the corporate office. Do not use this company!
My experience with Cherrelle was much more than I was expecting. Not only was she very knowledgeable and detailed about every detail of the policies and procedures but she did so with a nice warm smile and sense of humor. She explained everything so when I walked out the door I was not left wondering about anything. I am a Customer Service Specialist myself and it was very refreshing to meet someone with as many skills as what Cherrelle has.
I had no problem what so ever. The manager there was friendly and kind for the beginning and explained everything to me to my understanding. Very knowledgeable and good place to store your place. I would definitely go here again in the near future.