Mr Gupta was a great help!
I vacated my space and moved new things and when I returned I no longer have access and I never said anything to close my account and they didn't ask me and as an emergency that day I had to go somewhere else to put my things, how annoying
Move in process was easy, storage unit was clean and as described, Roxanne in the office was helpful and professional.
Roxanne was amazing! She was extremely helpful, and I found exactly what I needed! Thanks!!
Roxanne was amazing! Very helpful with setting us up with two units.
Mr Güera manager is very helpful today
Mr Gupta is very helpful. He made me to move in today instead of next week . Easy paperwork
Roxanne is the baddest one around! She was incredibly helpful and accommodating with my move and helped make a stressful, challenging day that much easier.
Misty has done a wonderful job she is very helpful friendly. She assisted me with lowering my rent. She is very profesional.
This guts understand how to take care about small business enteroreneur like me like Herbalife for sure they fix My unit and also insave too much in storage like one dollar for day My expense in storage reduce before My other knowlwdge of extraspace it was My Best invest doesnt require too much paint they are good partner in the time too storage something in My supplies.
The person who works in the office helped me with everything I needed.👍🏻
Roxanne help me with getting my storage was fabulous, she was so patient and helpful, I would recommend this place just because of her, is pleasant to have someone that welcoming, the storage is clean and easy to get to, I give this place a 10😃
Fantastic customer service. My first time renting a unit and Roxanne was a star. She was very patient, answering all my questions, and showing me a unit to get a better idea. Highly recommend this location!
I left a msg for Roxanne (Bailey's Xroads) to call me back. She called me back very soon, answered my two questions instantly and I was completely satisfied. Last year I remember Roxanne helped me out considerably when I had lost my key to my unit. She is so professional, knowledgeable and helpful that all the stress I was undergoing at the time was relieved completely by her suggestions and assistance. She is always courteous whether in person or on the telephone. I commend her for her attitude and recommend her as a high value to Public Storage.
Very easy to work with, Neadea was very polite in helping me figure out my (difficult) situation. Thank you again for everything!
Roxanne bailed me out of all sorts of trouble when I first showed up to store things in my unit. She was absolutely fantastic and went far above and beyond to deal with my incompetence. HUGE thanks, Roxanne!!!
The young lady was very helpful and help me get a unit quick.
Mr Gupta waived my Late fee today. Excellent service
The lady at the location was very helpful.
Best property manager I worked with! Roxanne is very professional and communicates extremely well. She was very helpful when I had to move in after hours! I highly recommend this location to store your belongings!!
Me Gupta manager rented me a storage very easy paperwork. Excellent service
Five stars for Roxanne. She knows the business well and handles all the logistics quickly and competently.
The location was nice and clean. Customer service and everyone here was very helpful. Good job to the young ladies at this location
The young lady that was at the property was very helpful and polite.
Very convenient and helpful
wonderful service, Roxanne was excellent.
Mr.Gupta was amazing in helping me find the perfect place at a great price. Highly recommend!
Mr.Gupta was very helpful, excellent service!
Gupta was fantastic in helping set up account
Roxanne was very helpful and took her time to explaineverythingto me. I renteda unit and is very happy with it.
The lady at the front desk in the office was helpful. I called about my unit and she explained everything to me. Thank you for having a wonderful person working there.
I was looking for a storage unit and i ran across the young lady name Roxanne. She was a helpful young lady. She explained everything to me with the prices and she showed me the unit
Just rented space at the Public Storage near me. I went there in person to see the space before renting. Roxanne was working at the office and could not have been more helpful. Not only did she take the time to show me the various units, she explained the pricing, access, online account information, and made the whole experience easy. Knowing that there is great support at the local office is the reason I went with Public Storage. Thank you Roxanne!
Excellent service bye Gupta manager
I had my belongings in this public storage for about a month and I had a great experience working with Roxanne. She was very helpful, explained all the charges clearly, always answered all my questions, and was just overall incredibly friendly. It made for a positive experience all around.
I had a great experience moving my belongings into this storage facility today (and my uplifting conversation with Mohammad was a highlight)! The location was secure and the staff was very friendly and professional. I was moving today from another storage company and they were horrible, but it’s like night and day and now I finally feel like my belongings are safe. I highly recommend it.
Walked into the office today to ask about the cost of different storage units. Roxanne was kind and SUPER helpful, showing me what was available and answering all my questions. Recommend this location.
Excellent service by Mr Gupta manager
Excellent service by manager Gupta today
Great help from office staff! Easy to do business. Facility has been updated and cleaned! Big improvement!!
Roxanne is the best. She is patient and very detailed oriented , she provided us with 3D walkthrough of the storage. She provided us with an amazing service.
Ishara was the best! Very helpful and showed me the app. She is a very nice person
Ishara was very helpful and nice! 10/10
Excellence service, Roxane & Ishara were very helpful.
Excellent service by manager Gupta
I liked the service and storage
Roxanne was incredible helping us figure out our needs and get a new storage space. She was super patient, friendly, and knowledgeable--she helped us with all our questions to figure out what worked best for us. Thanks Roxanne!
On May 29th. I went to public storage on Columbia pike location. I know I'm going to miss spell her name iryasha. She was so knowledgeable and helpful with rental of space. I was totally blown away of her customer service. She made my moving and storage needs so easy and way less stressful. Thank you so much
Mr. Mohammad took very good care of us. The service was great and he was very accommodating to our needs. Mr. Mohammad was also very friendly and respectful towards his customers. Thank you!
Customer service is excellent
Great costumer services Roxana is amazing she help is us to get a new space, she’s really friendly you feel so confident talking to her. Just love her. I love when I walk in and you feel the good energy that you can ask anything and she’ll always find an answer and work on any ways to get a better solution. Thank you Roxana keep being who you are!
Roxanne saved the day, she was very patient and helped us attain our unit. Highly recommend!!!
Ishara was very helpful this past weekend! She was kind, courteous, and helped me get my reservation in place within minutes!
Roxanne was very helpful and kind when transferring to another unit. Been renting for couple of years and never had any issues. :)
Ishara was a great help with payment issues
Ishara did a excellent job helping me set up the app! Very pleasant!!
The young lady Roxanne was helpful when me and my mother came to the location. She explained everything to me.
I went to visit the location and Roxanne was very helpful and explain everything to me and let me know all the details.
I would love to congratulate you having such a wonderful, professional, kind person and I hope that you would let her know how much I appreciate her kindness and etc. Roxanne was helpful. Warmest regards Captain Steve Sami
Roxanne was very helpful and she explained everything to me. She's a wonderful person and she's a good manager.
Mr Gupta manager is very helpful
Roxanne, the manager, is what made all the difference! The location is optimal, facility is clean inside and out, it was the lowest price in the area and thanks to Roxanne it had the best service.
Roxanne was extremely pleasant, professional and helpful. She went above and beyond for me and my family. Would highly recommend her to handle your storage needs.
For Roxanne: She was very polite, she helped me an awful lot, I hope you appreciate her because she is a good employee. - Fern Jackson
Roxanne the manager was excellent. She was very informative and very professional. She covered everything regarding my rental. I’m a 20 year retired veteran and retired US Postal Service. Good quality professional service leaves me confident in this Public Storage for my needs. Thank you Roxanne.
I called Public Storage to get their help on switching Units. I thought it was going to be a big headache, but I got someone named ROXANNE. Thanks God! She made the transition so smooth for me! I'm staying with Public Storage.
Roxanne was extremely helpful when my unit became damaged. She was able to provide me with an additional unit within the same business day.
Excellent service!! I can’t thank this location enough for everything they have done for me over the past 2 years.
Jemar was excellent. Very knowledgeable, nice, and helpful
Very happy with the service here. Signed up and set everything up very easily.
Roxanne was a tremendous help with her customer service.
Jemar was friendly, knowledgeable and most of all very helpful.
Extremely rude and unhelpful. Do not recommend.
Gupta rented me storage with easy paperwork and nice service
Jemar was a great guy so helpful
Kiran was very friendly, helpful, and informative.
Jemar has been nothing short of fantastic, extremely professional, helpful and patient.
Mr Gupta was very helpful! Showed up and immediately got a space.
Mr Gupta is very very helpful manager and excellent place to rent
Worst experience ever. When I approached the building by car, there was a female associate standing outside on the phone. She returned to the office once I parked and stayed on on her phone as I inquired about a unit. She had her cell phone on speakerphone and was disengage with helping. Her name was Maria and gave me the price of a 10x10 storage unit and when I asked to look at it, she said no. I had to rent the unit before seeing it. That is the most absurd business practice that I’ve witnessed in a long time.
Miss Maria I really appreciate your help today
Such an excellence of a experience I got with your assistance I’ll recommend all my friends and relatives to come see you if they ever need help with storage thankss
Mr. Gupta provided excellent customer service. He was able to cut my rate for another 3 months. Without his help, I would have moved out.
Maria the sales associate there was great 👍
Very helpful
Mr. Gupta excellent service
Mr Gupta is very nice and helpful manager. I liked his excellent service
Mr. Mohammed was able to show different type storage sizes for my stuff. Excellent customer service
He was very respectful to me and humble.
Wanted to know about different sizes and units. Andrea helped me figure it out and was nice and courteous.
Me Gupta manger is very helpful
Mohammad and Misty are friendly
Mr Gupta manager always provides excellent service and I liked the storage
Mr Gupta manager updated my email so that I can receive notifications. Thanks for help
Mr Gupta helped me today and resolve my account and waived me fees. Super cuatrer srvice
Customer service on point they help me with everything that I needed appreciate you guys
The representative; Misty was so helpful. When I arrive for my appointment she found an issue with my storage unit that would prevent me from having access. She help to upgrade to a larger unit with keeping the same cost since there were no other units available for the size I needed. She made sure I would be able to move-in and return my U-haul truck back in time. She even stayed after hours to make sure I had everything I needed. CUSTOMER SERVICES AT ITS FINEST!
I just got a bigger apartment, and no longer needed my storage that I got a month ago because of a worker there named misty, she’s very friendly and understanding! Next time I need a storage I’m coming here again!
Really pleasant experience. Missy was real helpful.
This property was nice and clean. Misty was very helpful and respectful.