Public Storage Self-Storage Units at 940 Professional Place, Chesapeake, VA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
5'x10'Online only price$ 55/moSmall 5'x10'
$ 55/mo $73Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 63/moSmall 5'x10'
$ 63/mo $84Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 66/moMedium 7.5'x10'
$ 66/mo $88Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 91/moMedium 10'x10'
$ 91/mo $121Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 140/moLarge 10'x15'
$ 140/mo $187Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 193/moLarge 10'x30'
$ 193/mo $257Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
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Chesapeake Storage Units by Greenbrier Mall
Chesapeake self storage rentals is located by the Greenbrier Country Club. With climate controlled storage, this storage facility is conveniently located off I-64 and Greenbrier Parkway, just down the street from the shopping and dining at Greenbrier Mall and Greenbrier Marketcenter.
This clean and modern storage facility is recognizable by the model lighthouse out front. Need to clear out your garage? Move those boxes and tools to one of our indoor 5x10 storage units. For bigger jobs, like remodeling a home, we also offer outdoor 10x10 storage units with drive-up access.
Whatever your needs, our friendly staff would be happy to assist you.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 279)
Mr. Rodney was great at helping me and made my families weekend. I am so grateful.
Rodney was very helpful when it came to getting a unit that I needed. Although it wasn't a long rental he was able to answer whatever questions I had
Rodney is the best to work with at Public storage.
Very easy , Fe is the sweetest, easiest person to deal with, she was very pleasurable person to deal with and the units and prices are awesome, highly recommend them
Rodney manager was super helpful
Amazing service Rodney the manager was very helpful highly recommend
Rodney did such a fantastic job of making the entire experience of getting a storage space so seamless that I can’t recommend this place any more highly. Fantastic customer service! Thank you so much.
I enjoyed the professional and excellent customer service that Rodney provided to me during my stay at this facility. He was kind and pleasant and knowledgeable of any questions ask pertaining to the storage units. Thank you so much for your kind service.
I had a great customer experience with Public Storage on Professional Place in Chesapeake. Rodney is very knowledgeable, detailed, and friendly. I would certainly rent again and recommend this Rodney and Public Storage.
The definition of professionalism with an open willingness reinvent customer service. Rodney could not have been more respectful, attentive, and willing to go above and beyond make things happen. Strongly recommend.
I had an excellent customer service experience with Rodney! It has been so stressful trying to move and my mom has been able to get consistent communication with him every week and this Monday i went to sign the contract and buy my unit and he was perfect! Nice, funny, efficient, and hooked me up with a discounted 10’15 unit for a VERY respectable rate. Thank you Rodney!
We have been with Public Storage for a few months now and very pleased with our experience. The Property Manager Rodney, is a true professional and gives great customer service.
Safe convient and friendly.
It was fast and easy to rent a parking space, reasonable price. Rodney was very friendly, helpful and informative. Definitely would recommend them.
Zack was so helpful! Solved all problems!
Jessica K was wonderful. She was very professional, courteous, and helpful. They also had the best rates in town after searching around the area.
I walked in to the office and Nancy was very helpful and walked me through a great experience.
Rodney was very helpful. Got me in and out quick helped with all my needs. Location is perfect for me.
First and foremost it's obvious that a lot of the good reviews are done by Public Storage employees or management. If you check their review history you'll see that they only review Public Storage locations. More evidence of their campaign of lies... Anyway, onto the review: Public Storage on Greenbrier Blvd has closed in advance of a potential hurricane without notifying customers whose emails and phone numbers they have on file. The problem is that i was in the middle of emptying out my unit a little day by day because it might flood. There is always standing water in front of my unit even on a dry day. There was no notification given or posted there, and i would know because ive been busy up there. I have explained to their customer service but they are useless and rude. There is no weather coming for days so why can't we get our stuff?? They lied to us and told us that they were located in evacuation zone A and were complying to the mandatory evacuation order. A quick check of the map confirmed that they are not located in any evacuation zone at all. Why the shady and pathetic cover up attempt? The items in our storage obviously do not mean much to their company, but they mean a lot to me and my family. I am really heartbroken that the irreplaceable heirlooms inside could have potentially been destroyed because they decided to close, days before one drop of rain hits the ground.
Renting a unit was easy using the phone app. Since renting Rodney has provided unparalleled customer service as an associate of Public Storage. The site is clean and well maintained. I'd highly recommend renting from this location. It's my first experience with the chain and because of Rodney it's certainly not my last.
10 out of 5 stars for Rodney at the front desk. Quick, efficient, and very helpful with getting the right size unit for my move. Rodney definitely deserves a pay raise and a promotion for his superb customer service and unmatched qualities.
They have all the usual covid safety measures and still as friendly as ever
I call public storage because they Jack my price up again within 6 months from $177 to $239. I initially felt like we are being punished even though we have been faithful long serving customers. Then I spoke to Candace and she gave us excellent customer service. She was a true professional and was very helpful and polite. Thank you Candace for your support in helping us.
Great customer service!! Rodney always answers any questions and puts you at ease with any concerns you have!
Rodney is very helpful, and pleasant. He is always friendly and takes his time anwer all my questions
Rodney was great, he accommodated my last minute changes and he helped me figure out my storage issues. The units were clean and ready for use. The surrounding area is nice and I felt safe being there late in the evening. No rodent droppings, no trash, no regrets!
Update 6 years later: Safe, Secure, Affordable, and Customer Friendly!!! After 6 years, I decided to close the storage unit. Zach went above and beyond the call of duty when assisting me. Zero incidents in 6 years! Based on Zach's service it is clear Public Storage has a culture focused on the customer. First Review: Super service from Stefanie. Held on to my drivers license for at least 3 months and reminds me of payments. Stefanie personable and friendly. Keep up the great work.
Robin is professional., knowledgeable. Patient and pleasant young man. Thank, Ms. Burnett-Gibson
Joe gave great customer support!
Joe F. has a outstanding work ethic and provided assistance
Joe f he is a amazing helper.
Joe F was nice and helpful
Joe F was very nice and polite. While touring the lot he was constantly picking up nails and debris. Thank you Joe, one less nail in my tire I have to worry about!
I’ve had several interactions with Rodney at this site. He is always professional, helpful and efficient! I really appreciate his customer service and positive attitude every time!
Rodney was friendly and handled my concerns with ease.
Rodney provided great service and was able to answer all of my questions in detail. Thanks Rodney!
Brenda is awesome, helped so much. The unit was clean and the service was great. Will always recommend!
We’d like to leave a review highlighting the Manager Rodney for the Chesapeake site. Our key broke in our lock on Tuesday. Our nonprofit was in need of the marketing materials to run our large fundraising event and had to wait on the locksmith to remove it. This was very overwhelming for us because we didn’t get to access our storage unit until *after* our event on Friday. However we Rodney was so calm, helpful and kind during the process. We are so grateful for his help! Thank you!
This was my first renting and Brenda was very helpful.
If I can give a negative star i would. They sold all of my things from two units without permission or have the accountability for refunding me for the four months of payments I made AFTER my stuff was already gone, and no type of compensation for the items sold. I had a lot family items and things for my kids that I will never get back and they will never get my service again or recommendation.
I received the best customer service from Regina while maintaining social distancing.👍🏽👍🏽👍🏽
Fast and Friendly service. Regina was very informative and a pleasure to do business with.
Rodney was a great help with helping with my storage needs. He answered them quickly a d was always willing to make my move in easy. Would definitely recommend storing at this location. Very friendly atmosphere
Thanks public storage for giving me space for supplies in a pinch! Rodney was super helpful and the space was clean and secure! Recommend!
These guys are the best. We have been with them for a year now. I would recommend them to my friends and family. The property manager Rodney is always friendly.
Great service provided by RODNEY
Best storage place I have every been to. The manager Rodney was very helpful and considerate. Love the storage unit I received!!!!!!
Natasha was extremely helpful and walked us to several until we found the right one She had a great big.smile and she was super helpful
Izzy was very professional and awesome!
Great! The manager, Izzy, is super nice and extremely helpful. I made a reservation online for my storage unit and she called a little bit later to confirm. I came in at my scheduled appointment, checked out the space, signed the paperwork and I was done! The property is clean and very safe plus the process is quick and simple. The online prices are really great too!
Izzy was awesome
Izzy was amazing !!
Issy, the manager on site, had always been very helpful.
Izzy, was very helpful with my storage rental.
Very nice and professional very courteous and took care of my needs
Great place. Cheaper rates
Willing to work with you in harder times.
Izzy is amazing!!!!
Great place, Izzy rocked it. Upgraded my unit and was all said in done in record time.
Izzy Was phenomenal!! She made me feel comfortable even during my moment of hardship. Gotta give her credit. It was available to hire. She be hired on my team immediately.
Treveies gave me a great price on storage
Terry is ver y helpful And frendy
Very professional. I enjoyed Lauren and Paula. They are 5 star chicks.
Everything went well, with Lauren & Treveies
Ruth was totally professional. She really brighten up my day with her customer service because I had a really bad experience with the storage facility I moved my stuff from. Thank you Ruth and public storage. Sometimes a smiling face and a great personality can go far.
I went in today to get insurance on my unit and had the pleasure of speaking with James. He was very professional and quick! Thank you James for your great customer service!
Lauren was so knowledgeable about the property and willing to help.
Mrs Tammy is always helpful and courteous. She is a pleasure to do business with
James has been really helpful. Even though they didn’t have the storage size I need, he extended his help and looked for another spot who has it and also found me a discount! Great customer service.
I had a very good experience on this place they help me answers all the questions that I need to know before getting a storage seems they really know what they are doing great customer service Terry Gamayon is the one who helped me out! Thank you again!
James was very helpful and the location was clean and safe. They also carry packing materials that are cheaper than amazon.
Lauren was awesome!
Friendly staff and good service.
Lauren made the whole experience super quick and easy for me. She addressed all of my concerns and made me feel at ease!
Lynn, was great, showed us our options and was super friendly. She had me sold before the tour.
Lynn W. was very helpful and extremely friendly. With her knowledge and positive attitude, my experience was made fast and easy. If you need any storage help I'd recommend you go see Lynn.
I had to go there to rent for my Mother and the Staff Member was so helpful and courteous! I was so pleased with the customer support and service I received.
I needed a storage space last minute and came upon this place and was very pleased. The staff was very nice and helpful, they got me into a storage space quickly and without effort going a above and beyond to provide exceptional service. The storage place was clean and easy to manage. Will be recommending this place.
This so called google rating they have is fabricated.....when i rented my unit making a 5star review was pushed on me yo do at that time luckily i waited to see how things would play out l. If i could give no stars i absolutely would. My problems started 3 months ago when i could not access my account for the first time and was hit with a late payment its whatever i paid it but mentioned my problem to them and was never given a reason or assisted in fixing the problem......next month same story tried for days to access my account to no avail i didnt take the time to call so i accepted this and paid another late fee and again informed them of my problem and nothing was done or even attempted to fix the problem......this month same thing started 4 days before my bill was due and could not access my account then on 3 occasions spent over 45 minutes on hold never even spoke to a real person on the 800 number. I then went in to a location and simply refused to pay the late fee at this point it was started to piss me off the lady there said she could not remove the fee off of my account and that anyone that could was unreachable on the weekends so i refused to pay my bill until it was taken care of. She gave me the card of a Brian Hannegan to call as if the leg work of foxing this is my problem and mind you at this point i jad been trying to give these people my money for over a week. I called and surprisingly got an answer on a sunday and was assured he would call me on the following day that was last Monday. I never heard back but did get a call from the girl at my location reminding me i hadnt paid my bill yet as if i didnt already know and her as well what the situation was. I tried to contact Brian Hannegan again on Friday and left a voicemail and now here we are Tuesday and still nothing.....no help accessing my account, no help removing the unjust late fee so that i can pay them the money i have been trying to give them for two weeks now, and not even a return call from who is supposed to carry the title of district manager. Its a shame to have such horrible customer service from the people at the location and its even worse to not even seem to ne important enough for the dm to have the time to deal with. If not contacting me back to help me the paying customer at least do it to collect the money for tje company you work for. This is also compounded by the fact they jave raised rent on me twice in less than a year. Hopefully the company cares enough to read these reviews and if so Brian id love to hear from ya so i can have this stupid late fee removed and give yall this money i have for ya. Update as of June 17.......tried to contact Brian Hannegan again this morning with no answer......have not heard from anyone at public storage about the negative rating, the problem getting in my account, removing unjust late fee so i can pay them the money i owe them NOTHING......the horrible customer service at this company must run all the way up. Brian Hannegan if ya read this please call me so i can pay ya and settle this late fee problem i left my number on all of the voicemails i left trying to but unsuccessfully reaching you.. Update as of acyernoon June 17......finally got a call from Brian Hannegan and rather than having an apologetic tone or an answer to why i cannot access my account basically said i was a liar and yhey had no calls from my number to the 800 number which is irrelevant because i have explained all of this to several employees. Brian then told me he would only remove the late fee if i removed this review and im choosing to pay it and hope i save some people the trouble of dealing with this company. If corporate is reading this contact me i jave the numbers and times all documented to cross reference and would love to give you some insight as to the way your customers are being treated by management especially in regards to Brian Hannegan and his level of professionalism.
The staff, especially Lynn H are very nice and helpful. She and others have always been pleasant and easy to work with. The property is very clean, well lit, and secure.
Lynn H was very helpful in assisting me with the transferring of my smaller unit to a larger one. Process was smooth. Would recommend this facility to those looking for storage.
Great serivce, wonderful staff and great prices!
Lynn H. was very helpful, she helped us make the right decision on the size of unit to fit our needs. Storage unit was clean and secure.
Kayla was awesome. Answered all my questions and just a over sweet girl. She really seemed to care about my needs during this long move I'm making from Texas to Virginia. Kayla keep up the good work.
Delene helped me find a good secure place for my stuff.
Delene was wonderful on phone and in person! Efficient and very nice and helpful!
Cheap easy and Lynn W is very helpful
Kisha and the rest of the crew made the process extremely easy. They were very professionally and helpful. Thank you.
how large are the units and how much do they cost per month
Ashley is always wonderful whenever I come in to pick up or drop off items in my unit. She’s very knowledgeable on policies and never hesitates to offer assistance when it’s needed. She always has a smile on her face, even when dealing with difficult customers, which I have personally witnessed. She maintains her composure and does what she can to the best of her ability. She is actually one of the reasons why I haven’t moved my things to the Public Storage location closer to my house. I really value customer service and believe that the way customers are treated can ultimately make or break a business.
Very professional and knowledgeable. Helpful with any questions.
4 days before a massive hurricane was going to hit, they prematurely closed their property and told us we couldn't get our heirlooms out of our unit. We were concerned because it would get close to flooding with even a small amount of rain, so we knew that if we didn't empty our unit all of our family items would be destroyed. The office did not alert ANY of their customers of the early closure (not even with a sign as my husband was there the day before emptying items out) and did not respond to any attempts to contact them, keeping our belongings hostage! The sun was shining for three days before any inclement weather was going to hit our area and we had to threaten legal action with their corporate customer service department to get an employee to the site to grant us entry. One of their corporate staff members even hung up on us while we were trying to explain (respectfully and calmly) the situation at hand. The initial experience with their staff was pleasant and their location is convenient to where we live, however not only did the manager on site lie straight to my husband's face (citing that this location was in a flood zone...which it was not), we almost lost all of our irreplaceable heirlooms and had to fight to gain access to our own belongings! We never had any issues prior to this experience, but this experience was negative enough that it changed our opinion completely!
Walked in to get a box and 50 dollars later, Ashley suggested that I properly protect my dishware for my upcoming move. That was the best advice I got that day because sure enough someone dropped the box of dishes. But with the dish set she sold me, the dishes are still in tact. I want to give her 10 stars for her expert advice
Came to get some information about my storage and Ashley was a doll. She let me know right away that she could help me even though my storage is at a different location. She also suggested that I make my payments online or set up for auto pay. I told her that from now on I will continue to come in and speak with her. Wonderful service.
Bridey did an excellent job of showing us the units and explaining our options!
Ashley was very helpful and attentive. I selected a smaller unit when I first came to Public Storage, when I came back to put my belongings into the unit it was too small. Ashley changed the unit to a larger one, she made the process seamless...thank you Ashley for all you do...
Very clean, nice employee, great price! Bridey was helpful and a pleasure. She really understands that pleasant customer service is greatly appreciated.
Ahsley and Delene were really helpful and answered all my questions.
Great place! And Bridey did an excellent job!
Kudos to Bridey!
Ashley is great! She helped me with everything I needed. You need storage, go see her.
Ashley was great .... Lauren was rude and doesn’t abide by the rules she makes up stuff I asked for corporate number she gave me a number that goes right back to her but I ended up getting the district manager number on my own... because I refused to do business with her she updated my reservation with out my permission so that she would get the credit Lauren talks to you nasty has an attitude she is crooked and she lied and she was rude. As long as she is working there I won’t be doing business with them. There promotion is a dollar but after all the fees and lock fees it’s really not worth it anyway.
Great customer service. Moving from Maryland to Norfolk and Tammy and Ashley were very helpful.
I've been with Public Storage for a couple of years and I've found that the staff is quite friendly and always willing to help. The staff seems more friendlier. When I visited the site today, Bridey was willing to help me out. She gave me information that I really needed. Full of energy and quite happy, I found that she was really willing to help me out. Also, her ring tone was infectious.If one needs a storage facility with top notch service and a friendly and willing staff, come see Bridey. She'll take good care of you.
Kodie got us in and out super quick and easy!!! Very good service.
Poor customer service from the bottom up
Great service. Thank you for everything
Highly recommend!! Marcos really made us feel great about choosing Public Storage for our needs. He was professional, informative, and spent a lot of time showing us the available spaces and making sure we were happy with our decision. Marcos definitely has 5 STAR Customer Service and we are looking forward to relying on Public Storage.
HORRIBLE PLACE!!!! THIS PLACE IS INFESTED WITH RATS! Went into my space only to find rat droppings and urine all over my furniture! Property manager is very unprofessional and rude and offered absolutely NO resolve!!!!!!! Needless to say, I left all the contents in there! Save your money and find a better location!
Great fast service. Had the unit size we were looking for and had us in it within minutes.
Ashley was great! Very helpful and answered everything without me having to ask any questions! Definitely a great experience!
Very polite and helpful, also this location is centrally located which made moving easier
Took good care of me
I have been renting here since 2011 and have always had a great experience here with the staff and had no problems with having my items here. Was able to transition from one size unit to another also with no problems. Clean and and a great place to keep my Holiday items and extra items that I needed to keep in a climate controlled area.
Staff is always very friendly to me and very knowledgeable. Prices are great. Got 4 stars, not 5 because the gate code is too long and having to input this really long number going in and Shaun going out is a pain. Also the large water puddling after any rain worries me. No issues but I still worry.
Ashley was amazing
The storage unit was very clean. Ashley was exceptionally helpful and informative. My experience was great. Thank you Ashley!
Came in to get info about storage and the employees here are very nice. Ashley was very thorough and answered all my questions.
Property was very clean!
Ashley was very knowledgeable and helpful; an extremely enthusiastic employee!!
Amazing experience,!!!Brian H was awesome helping make my move out transition very pleasant!! I highly recommend public storage for your storage needs.
Kayla you were awesome and amazing customer service was outstanding really better than uhaul and eden way storages
ashley and kayla were so helpful
I've had some items stored at this public storage for a while, and that was after I'd looked into several other storage places in the Greenbrier area. I've been very pleased with not only the service but the cleanliness, which topped all the other places I looked at. The staff was not only helpful but friendly too. I would definitely recommend this location!
Staff was very warm and nice. Place was clean and well kept.
Ashley is great.
Ashley was incredibly helpful. We are planning a huge move and could not have fallen into a better pair of caring and professional hands. Thank you so much Ashley for helping us out, Public Storage is a better company because of you.
First time renting a unit, process was very easy and Ashley was very informative and helpful in the process.
Terrible. Security gate has been broken for months. Double doors to get in to climate controlled building are broken and not secure to protect against theft. Lights have been out in my storage unit since it we started using it ONE YEAR AGO...AND REPORTED IT ONE YEAE AGO. Rates went up $30 for no reason. Now my bill is $200 a month...for an unsecured, dark storage unit. Im moving my stuff to a secure location with reasonable rates.
Jenice was great!
Great storage facility... Jeniece was excellent
Nice lady make it as simple and easy us to get one first time rental love her
Ashley and Jeanette are amazing and friendly. I came in to get a few boxes and left with everything I needed to get started with my packing. Thank you ladies for your time. Definitely a one stop shop.
Great customer servixe. Clean lot.
My experience today was very pleasant. Rachel was very knowledgeable and friendly. I will definitely recommend this facility. Continue the good work!
Thank you to Rachel and her great customer service...
Rented a storage unit & vehicle parking space yesterday! Rachel is superbly professional & was so efficient & helpful both in our selection and completing the paperwork. She' a special person & your company is super lucky to have such an individual representing you.
Very kind and thoughtful. They help you.
First month price is excellent. They hit you with insurance prices after you have done everything. Very tight for vehicles, roadway slopes terriable, and lots of debris like rocks and pebbles.
Rachel was helpful great place to storage your things...awesome I will be coming back in the future..
This place is great especially a girl that works there named nyasha we got directed there by accident and when we got there she informed us that we where at wrong place but she went above and beyond to help us find right place and info she called and looked on her own phone for us....if that's what she did for us I can only imagine what she does for customers overall was a great experience even though was wrong place
Very helpful and quite a delight to interact with. Great service!!
Rachel was fantastic
Nyasha was extremely understanding to my time crunch and got me checked very quickly and I was able to unload my uhaul right then and there with no troubles. Highly recommend for the future.
I used this place for storage for a little over 2 years. NEVER had a problem. Ask for Rachel she was always helpful.
One would imagine that trying to find a suitable, affordable storage during university and two research projects akin to theses would be slightly stressful. Thankfully, Public Storage, and their helpful employee Ms. Rachel, made it easy. The unit was shown to us before finalization, the online deal was a steal, and she answered the important questions. The only thing I would bring up is it may be good to set up an automatic e-mail reminding individuals to close the security door for the climate controlled storage. It can be easy to forget such things after one props a door, especially under stress. With that said, excellent service, efficient (especially if you pre-register online), and a fun time.
Rachel is great and professional
Nyasha was very helpful and friendly. I appreciated her recommendations.
needed a unit at the end of a friday it was almost 6 when they close but Rachel was a sweet heart and stayed for me to get there she could have just let it go till saturday but she went above the bar she is the best at her job and always has a smile
The greatest storage facility we have ever worked with. Rachel helped us get the space we needed and is incredibly professional in all she says and does. Even the other employees, like Ebony were outstanding! Thank you Rachel for your professionalism and care, it made the difference for us!
Nice lady. Pleasant during rental, explained everything I had questions for. Would definitely reccommend coming here to rent from Rachel!
Very helpful and professional in helping us find a place to store our RV.
Moving from over 5 hours away and trying to coordinate a storage unit over the phone can be very stressful. I spoke with Rachel and she made it so stress free. She was so knowledgeable about what I would need and made sure everything was taken care of and ready to go when I arrived. Thank you SO much Rachel!
Customer service was great. Delt with a young lady named Ebony and she was very helpful. I would reccomend anyone to go here. Excellant service
The property manger was super great, very helpful and such a people person she makes me feel good to knw tht my belonging are in a safe place we need more people is this world like her!!! :) Rachel
Love this location! Always clean. Rachel is a people person. PS is lucky to have her. It's hard to find these days . The wall display is amazing . Very creative! Not in the market for any items right now but I know exactly where they are when I do need them! Keep up the good work !
Excellent storage facility, very clean and the staff is great. Rachel was very helpful in coordinating our move-in and supplied us with any materials we needed. I would definitely recommend this location to anyone looking for an affordable storage unit!
Nice clean property and the customer service from rachael was amazing along with her attitude! Will be referring to friends and family
The manager Rachael was fantastic ! She was very polite and helpful in making sure that I had everything I needed for my unit. She also gave me a call a few days after I moved my stuff in to make sure that everything went smoothly and the unit was an ok size. I really apprecited the call, not too many places will check up on you and see if you're satisfied.
I will always use Public Storage! Rachel deserves a raise; she made my experience with storing my treasures in a safe environment. Rachel was also there for me when I had any questions and was awesome when I ended up needing another unit since I am sentimental and could not let go of some things. She worked her magic and got me a unit close to my other ones for convenience. Getting ready to move into my new home and will be clearing out my units, I feel like I am loosing a friend; I will just need to stop buy and visit Rachel and bring her a coffee or smoothie some time😀
Rachel is awesome!!!!!
I was having trouble finding a storage facility that met the professional quality I require and when I finally found the public storage in Chesapeake Virginia at 940 Professional Place and the employee by the name of Rachel my prayers were answered. She has the best attitude I have ever seen in an employee and was so helpful. Thank you Public Storage for making my life easy.
My expirience was very painless. The workers on both occassions, Shawnon, and Rachel, were awesome and very informative.... I thank them both...
The property manager was the best I've seen yet!!!!! She was very knowledgeable of her job and all around a great person keep up the good work😉
Great customer service and Britney was very helpful.
Awesome Place used them before Britney was very helpful
Went in to pay my bill and Shawnon was great. She greated me with enthusiasm and was happy to help.
Customer service representative, Brenda, for the last 5 years, has been very helpful with servicing my storage requirements. Additionally, she has a great work attitude which is not always found in retail outlets. She is always helpful and pleasant!
Brittney was awesome, even though it was super cold she walked me all the way to the unit and looked at it with me. She was very helpful with getting me the right size she'd that I needed. She explained all the charges with me, even though I asked twice about the same charges, she was still upbeat and friendly. Great job Brittney and Public Storage!
I found that the Online Reservation was very helpful and precise. There were not any complicated questions or requirements to reserve a unit. The ability to pay for the unit once you arrive at the location was better since I really don't enjoy paying for too many things online with a credit card number. Shawnon was also very helpful and very pleasant to work with in getting set up for my unit. she explained all my options for payments, online or extended. she was also very helpful to make sure all my packing needs were covered as well and recommended to return for more supplies when I use up the current stock. My overall experience was very pleasant and helpful.
very polite and upbeat property manager. . shawnin did a great job of helping me and my girlfriend get a space and supplies. I would highly recommend this location.
Thank you so much!!! Stefanie has been so helpful with my moving process. I already have one space and Stefanie helped me get a second space. She is very knowledgeable and professional and so very friendly. We cannot thank her enough. We definitely recommend this location to anyone in need of storage. Thanks again Stefanie
They are so SUPER NICE and easy to work with!
Stephanie is awesome. Great service and very profession. Thank so much.
Stefanie was awesome. She helped me with a difficult situation.
Stefanie and Lisa were fantastic! Very informative and helpful in making sure I got the right size for my needs. They were also very patient with me after my long drive from PA. Highly recommend these ladies for your storage needs!
Stephanie was a very professional, knowledgeable and helpful. I'd highly recommend.
Stefanie was fantastic when I had a small issue with my Gate code not working. This place is great.
Stefanie is awesome. She was very helpful and pleasant. Superior customer service from her. I'm so glad I left my other storage facility and came here.
The property manager, Stefanie, is great! She's efficient, helpful and friendly. I recommend this storage unit because I feel myself and property are safe and secure!
Great experience. Stefanie helped me get set up with my new storage unit and it went great. I had to actually get a bigger unit on the next day and Briana helped me. Both were very friendly!
Stefanie provided great and professional service! Very through! I'm sold!
Stefanie was great and service was amazing. Easiest storage experience ever. Highly recommended
Stefanie was awesome! good service and also a good baby sitter as well!
Stefanie was so helpful in assisting us!!! Great customer service.
Stefanie was very helpful Thank You
Stefanie was very friendly and polite,very business like.
My experience with public storage was very professional with the help an knowledge an expertise from Stefanie an Lyndsey
Stephanie is awesome, professional, courteous, wonderful & awesome
Stefanie was truly a great help and provided excellent customer service to my packing and packaging needs!!!! I look forward to using the Public Storage facility to store my personal effects...
Exceptional experience at this location from start to finish. Stefanie was an awesome agent who dealt with our every need! thanks SO much!
I really appreciate good customer service and that's exactly what I got when I visited this location. I will definitely recommend to anyone looking for storage. Thanks again Tesha.
Stefanie was the most pleasant young lady and she helped me to understand how to pick the correct size unit for my needs. She has a bubbly personality that makes you feel good as soon as you walk through the door. Thank you Stefanie for all your help. Sincerely Mrs. Thomas
Stefanie was such a great help! I can't wait until the next auction so I can buy that car!
My experience at this Public Storage was great. Stefanie was very friendly and helped to accommodate all my needs. I'm glad I chose this location! Thanks Stefanie!
Exelent, thank you stefanie
Stefanie and Danielle helped us so much, and we had so much fun with them. They went above and beyond for us, they even moved their cars out the way so we could maneuver our truck easier. Thanks ladies, really great service.
Stefanie and Danielle were such a great help, thanks girls!!!
The ladies here are great! Lyndsee and Stefanie went out of their way to be accommodating for my unusual circumstance. They were the only company in the area that would even entertain the idea of doing things outside normal practices due to my family emergency. I was able to get a great unit for a great price. I would absolutely recommend this office. They really went above and beyond!
Great service, enjoyed talklng with Stefanie answered all my question.
Stefanie was great and very helpful... thank you
Nice facility close to my neighborhood, staff is always professional and courteous!!! Had problems with a Public Storage purchased lock, Manager on duty at the time Stephanie was polite in taking care of the problem. Will remain my storage facility until new home is purchased.
Shawn Brown I enjoyed my visit in the office today. The manager Stephanie was very welcoming and she answered all my questions promptly and with a sincere concern for my satisfaction. I recommend this location for anyone in this area. Thank you for having someone like her on your staff.
I went in just to get some info about some storage units and Stefanie helped me tremendously! She was so pleasant an helpful. I know exactly what I need and where I need to go store my items. thank you Stefanie :D
I've been with public storage for quite some time now and I never had any problems with them. Stefanie is a great worker and I will recommend anyone to give them a try.
Shampyne was very friendly and the facility is always secured and clean. I've always had a positive experience with all of the staff
Very good service...
Awesome customer service!!! Beth was very knowledgeable and friendly :-)
Customer service was awesome! :)
Nyasha gave great public service. She was friendly and understanding. Please fix the puddle in front of unit 56. Thx
I needed a unit for some recent purchases so I decided to give Public Storage a try. Beth and her assistant greeted me and walked me through everything so that I was not left in the dark. I got the perfect unit for my items and everything was quick and easy. Definitely excited to store more items here
This storage unit facility is by far the absolute best i have had the privilege to deal with. The employees, especially the manager has been nothing shy of perfect. I not only feel at home at this particular storage unit, but i feel that i am genuinely cared about. I personally will not leave strictly due to the amazing efforts and politeness of the staff. V/r Longfellow, Ronald A.
Renting at this place was amazing!! Beth was extremely helpful with finding me the right size storage unit. She made me feel at home renting there. Furthermore, great help also with her beautiful assistant :) I highly recommend this place.
Nyasha was great. Very professional
Beth...yep its her! She was awesome!
clean fast easy process, nice staff
I've used public storage a couple times now and each experience was outstanding. On my most recent visit i was helped by Chanel, who is not only easy on the eyes but very pleasant and polite. We were able to figure out which size storage unit would work the best for me, view the unit and finished all the necessary paper work in what seemed like a very short period of time. I would suggest to anyone with a storage need to use Public Storage
Da Yonnia really helped me out with my storage needs. I went from not having an idea about what I needed to moving out of my apartment.
Property manager Beth was very polite and helpful. Excellent customer service..
I needed to rent a second unit so I visited the office which was manned by Beth. She cheerfully told me what was available and explained the pricing. I ended up getting what I was looking for, completed all required paper work, received the keys to the space (after viewing with Beth) and was on my way. Beth made it a pleasant experience versus a painful chore. Thanks Beth The only problem I would mention, not Beth's fault, is that the space is advertised as 10 X 20 but the usable space is actually 10 X 18. Hence the 4 star rating.
Beth was so friendly and easy to talk to about my needs. I dropped in on a Sunday afternoon after several other places were closed. Beth was open and ready to help. After spending a few minutes with her I knew this is where I wanted to rent. She was eager to help and very clear and knowledgeable about the details of the faciltiy, the costs, and the requirements. Within 15 minutes I was out the door and had no linguiring questions. So glad I rented here. Thanks Beth!!!!
I have had such a terrible time trying to get someone to return my phone calls regarding the security issue. The gate has not worked for months so anyone can go on the property, and the door going in to the building has been broke for weeks allowing access into the building. I am paying for secure climate controlled storage and it is not secure. I would just like for someone to respond. I also have had very rude customer service people on the phone when I call.
Great customer service low prices
Very nice and easy setup for my new storage unit
Beth is awesome. Shes such.a great trainer i love her!!!!!!
Brenda was extremely helpful and nice!
Beth provides excellent customer service!!
Beth was very nice. Quick an easy. Thanks guys!
Great, fast service. Definitly would come back and rent again if I ever move my stuffout
Beth is just such a lovely person to do business with! She's knowledgeable and incredibly friendly, which made everything about renting and moving into my unit easy. I'd definitely recommend this public storage if you're looking to do business with people who seem trustworthy and genuinely concerned with making sure your needs are met.
Excellent! Brenda was great!
BRENDA WAS FAST AND AWESOME!!
I called to set up an appointment and I was pleasantly greeted by Beth! When I arrived, Angie showed me the unit to make sure I was satisfied and she handled me quickly, professionally and with a great attitude:-) The three of us joked and laughed at the counter and I left knowing that I was well taken care of! I would recommend this facility to anyone and I look forward to dealing with them in the future. BETH AND ANGIE ROCK!!!
Beth provided me with the BEST customer service from start. She is very knowledgable and personable. I feel like I got the best deal on the best property and the best property manager possible. Thank you!
Beth is the greatest. In only a few short minutes she had me all set up with a unit to fit my needs at a price that fit my budget. Contracts and reviews were explained and detailed to the point of full satisfaction.
Beth was amazing. She was very helpful and understood our families needs.
The property manager, Beth, is very knowledgeable and friendly. After just a few questions she was able to narrow down my storage needs and physically show me possible units I could rent and their rates. After ten minutes we were in the office filling out the paper work and within fifteen minutes I was out the door, new storage in purchased and move ready. Knowledgeable, quick, efficient, painless, personable, professional, if those are words you'd like to associate with your storage experience then go see Beth at Public Storage.
Beth was outstanding, her customer service was beyond expectations.
The storage unit is clean and easily accessible. I am very upset that I received a post card saying they are increasing the rent. I signed paperwork for a certain rent fee and now they are changing it. They know that it is costly to rent a truck and move to a different facility. I am very disappointed.
Very good job
Super clean and secure facility and very courteous staff.
First storage unit. Best price in town. Great staff that was very helpful.
Awesome. Quick and friendly service with excellent prices!
Jessica n staff was really friendly n very helpful. Didn't have any issues. Property was very neat n welcoming
Great place store stuff