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- $1 First Month Rent Where Available
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- No Obligation to rent
- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 4341 Southwest Freeway, Houston, TX
Property Open
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 22/mo
Small 5'x10'- elevator access
- inside unit, rollup door
$ 22 /mo $ 25Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 28/mo
Small 5'x5'- elevator access
- inside unit, rollup door
$ 28 /mo $ 33Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 29/mo
Small 5'x5'- ground floor
- inside unit, rollup door
$ 29 /mo $ 34Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 29/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 29 /mo $ 34Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 31/mo
Small 5'x5'- elevator access
- inside unit, rollup door
- near door or elevator
$ 31 /mo $ 36Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 31/mo
Small 5'x10'- elevator access
- inside unit, rollup door
- near door or elevator
$ 31 /mo $ 36Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 33/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 33 /mo $ 38Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 34/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 34 /mo $ 40Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 36/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 36 /mo $ 41Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 37/mo
Small 10'x5'- ground floor
- inside unit, rollup door
$ 37 /mo $ 43Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 41/mo
Medium 7.5'x10'- elevator access
- inside unit, rollup door
$ 41 /mo $ 54Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 51/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 51 /mo $ 58Best Price Label+ one-time $29 admin fee
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8'x9'Online only price$ 53/mo
Medium 8'x9'- ground floor
- outside unit, rollup door
- drive up access
$ 53 /mo $ 70Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 99/mo
Medium 10'x10'- elevator access
- inside unit, rollup door
$ 99 /mo $ 119Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 108/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 108 /mo $ 131Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 115/mo
Large 10'x15'- ground floor
- inside unit, rollup door
$ 115 /mo $ 140Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 115/mo
Large 10'x15'- climate controlled
- inside unit, rollup door
$ 115 /mo $ 140Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 127/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 127 /mo $ 154Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 127/mo
Medium 10'x10'- ground floor
- inside unit, rollup door
$ 127 /mo $ 154Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 132/mo
Medium 10'x10'- elevator access
- inside unit, rollup door
- near door or elevator
$ 132 /mo $ 160Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 137/mo
Medium 10'x10'- ground floor
- inside unit, rollup door
- near door or elevator
$ 137 /mo $ 166Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 144/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 144 /mo $ 174Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 157/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 157 /mo $ 191Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 157/mo
Large 10'x15'- ground floor
- inside unit, rollup door
- near door or elevator
$ 157 /mo $ 191Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 161/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 161 /mo $ 195Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 171/mo
Large 10'x15'- elevator access
- inside unit, rollup door
$ 171 /mo $ 208Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 173/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 173 /mo $ 210Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 175/mo
Medium 10'x10'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 175 /mo $ 212Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 178/mo
Large 10'x15'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 178 /mo $ 217Best Price Label+ one-time $29 admin fee
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12'x27'Online only price$ 183/mo
Parking 12'x27'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 183 /mo $ 219Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 237/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 237 /mo $ 316Best Price Label+ one-time $29 admin fee1 unit left! -
12'x37'Online only price$ 245/mo
Parking 12'x37'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 245 /mo $ 261Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 305/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 305 /mo $ 407Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
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Upper Kirby/Greenway Plaza Self Storage Near Rice U.
This Public Storage, located in the Upper Kirby/Greenway Plaza area of Houston, is on the south side of Interstate 69, between Newcastle Drive and Weslayan Street, just east of Loop 610.
The storage facility features indoor storage units with access from an interior hallway, as well as outdoor drive-up units.
This location also offers individual storage lockers for small loads, as well as rental parking spaces for vehicles, boats and RVs, for short-term or long-term storage. A property manager lives on site at the facility, as well.
For the students and staff at nearby Rice University, a 5x10 or 10x10 is a great spot to keep a few extra boxes, books or small furniture items that just won't quite fit the constraints of campus life.
For businesses in the Uptown, Afton Oaks or Bellaire areas, a 10x20 unit is a great way to declutter the workspace by storing excess office equipment, and families in Upper Kirby/Greenway Plaza and the surrounding communities can take comfort knowing all of their belongings are in one place during a remodel, thanks to a 10x30 unit at this location.
With easy access from I-69, I-610 or Highway 288, it's a great location ready to tackle any size storage load in the area.
Public Storage takes great pride in serving this part of the Houston community with excellent customer service and affordable self storage options.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 409)
10/10 on Customer 5 stars service,Cleanliness,Helpfulness . I would recommend this store
She’s Straight to The Point and very knowledgeable and helpful Pruscilla Westbrook 💯2025.. she will solve the problem quickly
Ms. Priscilla is literally the best !! She's so helpful and made renting super easy. She's also very personable and funny; I would recommend using this spot specifically to store your stuff.
Thank You so much you have been a great help the person name Priscilla is amazing thanks your so helpful
Hi Priscilla its me again Thank You you're awesome in all you do for us
Hello Pricilla great job your doing keep it up
I've stored items at this Public Storage since 2011. Other than convenience - a big reason why I haven't moved around to another location is because of Ms. Priscilla. She is an absolute sweetheart who is both witty and funny. I love interacting with Ms. Priscilla when I'm at the facility. She's also saved my neck more than a few times.
I highly recommend this particular Public Storage!
I visited the property today because had a few questions regarding my storage, Mrs. Priscilla was incredibly helpful. She listened carefully to my concerns and swiftly resolved the issues. Her professionalism and excellent customer service truly represent the best of Public Storage. Thank you Mrs. Priscilla who provided outstanding customer service.
Priscilla was very welcoming and helpful making sure my storage move-in process was seamless. Thanks Priscilla!
Came in today and Priscilla was very quick and helpful, customer service was great !
Thanks for all you do Priscilla you really make my day each time I see you Thanks
Pricilla is amazing she went above and beyond! Don’t hesitate to rent here
Priscilla was so helpful!!! She made pick up so easy!
Priscilla was very nice when I viewed a unit and helped me out very much
I had a great experience here myself and business partner, storage shopping for extra space, Mrs Priscilla has excellent customer service and knowledge of her her property. She was extremely kind, friendly and helpful, property was very clean and well kept. 100% recommend public storage as a top storage choice. Great deals as well.
I went into the property today with my business partner went in to look for storage space to store extra inventory, and the property was very clean, quiet, sits off of the freeway. Mrs Priscilla had awesome customer Service, she took time showing us the different units and she was very informative. Highly recommend, her property 😃
Clean, organized facility. Ms Pricilla was super helpful. Thank you!
I find Priscilla extremely knowledgeable, respectful, and helpful. I had that experience more than once. She is an amazing example of how a customer service representative should treat its customers. She represents Pubkic Storage very well — you need assistance, ask for Priscilla!! Thank you!
Miss Priscilla was wonderful. It's always clean here.
Initially had a reservation for a unit at the 5200 Gulfton Public storage location but I had to immediately cancel it once I arrived there as I realized there was a vermin infestation. The staff at this previous location did not refund my deposit and seemed unbothered by the rat issue throughout their property. I had to urgently reserve a unit last minute at the 4341 Southwest Freeway location and Priscilla was amazing and extremely helpful. Went the extra mile to insure I was refunded every dollar from the previous public storage location and matched the rate they gave me there. Went above and beyond to resolve my situation and did it with such a positive attitude. Glad I ended up having to switch to this location, I feel much more comfortable storing my belongs at the property she manages.
Priscilla was great, rented a unit 👍🏻
I had a fantastic experience at Public Storage, thanks to Pricilla! She was incredibly professional, patient, and helpful throughout the entire process. Pricilla went above and beyond to make sure all my questions were answered and that I found the perfect storage unit to meet my needs. Her friendly and welcoming attitude made everything easy and stress-free. If you're looking for great customer service, ask for Pricilla—you won't be disappointed!
Priscilla was very helpful!
Priscilla is great at what she does!
Great customer service. Had to do a last-minute change and Hiwot was very patient and helpful throughout the whole process.
The facility is beautifully maintained and expertly managed by Priscilla. She's a no nonsense professional that knows her job backwards and forwards.
Cost effective, clean, reliable.
Other storage companies jack the price up and up and up. PS is fair.
My mgr is dedicated.
Priscilla was amazing I went in to inquire about a parking space
Priscilla is fabulous!! Great service :)
Priscilla was an amazing person and helped me with everything that I needed.. I would give you more than 5 stars because u definitely deserve it 😍
I went to property today and bought boxes Priscilla was helpful she kindly ask for a review I didn't mind her service was great she deserves it
I want to thank Priscilla she was very helpful getting me in the right size space thanks again Priscilla
My worst experiences as a customer so far have been at places like Jack in the Box and Popeye's. But my experience with Priscilla over the last couple of days was worse by A LOT!
Yesterday when I called this location she unfortunately picked up the phone. When I said that I couldn't open my unit and inquired whether there would be someone to show me how to properly do so, I got lectured on how instead of asking for this service, I should have watched the videos online. When I came back today to attempt to do so, I unfortunately couldn't, so I walked into the office asking for help only to get lectured by her once again.
Finally, when she walked me to my unit and showed me, she was walking so fast that I had to jogg behind her to catch up and that made me feel so rushed. She then showed me how it's done, reminding me again, that I should have done it myself after watching the online videos. And that her staff do it many times a day so she's surprised that I can't.
In that moment I thought it was proper to tell her that I am no longer interested in the unit and I want to cancel, to which she responded by "ok then, put the lock back in the unit" as she was pacing away from me back to the office and screaming words at me that I couldn't hear because of how far away she walked.
Glad to have cancelled and hoping that you consider learning from my mistake.
Not sure why Priscilla has so many good reviews. Every time I encounter her she is either arguing with customers who politely called her 'ma'am' and consistently yelling "I'm not old" at them, or at us about being on her lunch break and telling us "we're on her time." Even before she asks what we're there for and what we're trying to accomplish. Then arguing unnecessarily with my husband on the phone for 10 minutes about the lunch situation as opposed to resolving the issue he's calling about.
We felt disrespected and assaulted by her attitude and her tone, no paying customer should be talked to like that, especially one that plans on putting all of their valuables in your hands for months.
I've worked in the customer service industry my entire career, and would never treat anyone the way she does. Needless to say, I CANCELED with her and moved to another Public Storage which is miles further from my home just to rid myself of her energy. I never want to interact with PRISCILLA again and if I do, EVERY conversation will be recorded.
I came in the store today to purchase some boxes due to me being in the process of moving an I ran across the sweetest lady ever ms.Priscilla was so nice and helped me great customer service 😁
Insanely overpriced units. Increased rent almost 70% in a year. Ridiculous. Moving out in a month, we’ll see how easy that process is.
Update: Cameron Burr with Public Storage reached out to me and made things right by readjusting my rent to a reasonable amount. I'll continue to rent with them for the foreseeable future.
The two agents I worked with most recently were absolutely fantastic, however, as a safe place to store your items, I cannot say this is a great option. I have had a unit for a little over 2 years now. I have three layers of "protection" on my climate controlled unit, one at the gate, one at the door to the overall facility, and then the lock on my unit. The code to the facility where my unit is never changes, and must be known by half of houston by now. As a result 7-8 units in my same building were burglarized. You can see the gouges from the metal cutters in the sliding door lock. You can identify all the units that were robbed by walking around and seeing the black locks that replaced all of our cut locks. MY stuff is gone now, so I guess the upside is I don't need storage.
My husband has a storage here I enjoy visiting just to communicate with Mrs Priscilla she has a warm and Friendly personality
Needed a quick solution when I needed to move out suddenly and Mrs. Priscilla was extremely helpful. Great price and great service!
Priscilla was great! She helped me to find the perfect space. She was very knowledgeable and professional. She went out her way to make sure I came to the right place. Thank you
Natani was great! Helpful, efficient, and very professional. She got me in and out in just a few minutes.
Priscilla is very responsive and helpful. The door on our unit we were moving into was not working properly so she got us into another unit right away. Very helpful and much appreciated!
Great place! Priscilla was great and really helped me out, thank you!
I came and Mrs Priscilla was amazing. I came in to ask questions about a unit. She answered all my questions for me. I really appreciate her alot. She's amazing! Please keep her at this location. Customers love her so much!
My experience at this location was positively impacted by the onsite manager Ms. Priscilla. She is always very helpful and really cares about her clients. She helped my elderly Aunt and Uncle with their storage needs which was greatly appreciated.
Ms. Priscilla was so helpful and kind in leading us through the process of renting a space. Outstanding customer service!!
Thank you so much Priscilla for being so kind and help me with all the steps and tell me every details that i need to know. You are so wonderful and tnx again 🙏🙏
The WORST rental experience of my LIFE, and it starts with Priscilla and ends in ALL STORAGE UNITS BROKEN INTO IN BUILDING DD. God, I hate that woman.
Priscilla is AMAZING! So customer-service focused!
Priscilla is amazing. Give this woman a raise!!
Pricilla was amazing helping me get the movers into the space as they were charging me by the hour.
Priscilla Storage is what I call this Public Storage location because she brings a personal touch to renting a unit. She has made my experience seamless since the moment I got here. I’ve rented at other locations and “uncomplicated” is not how I’d describe transferring to a larger unit. I would receive notifications saying I was delinquent in payment but when I’d call they’d say it was a mistake but then I’d receive another warning and ain’t nobody got time for that. I just transferred to a larger unit at Priscilla Storage and she was already several steps ahead with the way she set it up so I didn’t get peppered with anxiety inducing notices.
Thank you Priscilla!!
Public storage as a whole are a bunch of crooks. They will raise your rates without you knowing about it. But, the property management is a sweetheart. She is very nice and knowledgeable!
Ms. Priscilla was so nice and helpful. 🙂 thank you ..
Priscilla was very informative and polite. Any questions that I had, she had all the answer's. She was very professional & has great customer service skills.
I reserved a spot online and Priscilla called me shortly thereafter. We set up a time for me to come by and review the spot. When I got there she was busy cleaning but stopped immediately to help me. She pulled up my reservation then walked me over to take a look at a few options. We agree on the unit then finished off the rest of the “paper work” in a timely manner. Priscilla was upbeat, knowledgeable, polite and efficient. She made sure my app worked properly on my phone and watched to make sure the Bluetooth worked correctly to open the gate. The facility was very clean as well. I couldn’t ask for a better experience. Thanks Priscilla!
I just rented a space there and Ms. Priscilla (the manager) is the best. She was so courteous and made the entire experience very positive. I look forward to being a customer for a long time.
Had a couple different storage units in town and found this place to be incredibly convenient. Very easy to drive up to all the outdoor units. They have large size which is what I was looking for so a nice 10 x 30 very clean wonderful front office staff Priscilla and Natani are very helpful. Highly recommend this facility.
Priscilla is very helpful, and true to her word!
Pricilla is awesome! She was professional and very helpful. I highly recommend this location
Priscilla was great with showing me different unit sizes.
Priscilla has been the best on site manager we have ever had. She is always available whenever there is an issue. The property recently went through an upgrade on one of the elevators and Priscilla was very helpful in gaining access while the repairs were being done. The property is always very well maintained! Priscilla makes this location one of the best!!
I recently used this storage facility, and I'm impressed by the excellent service and security measures they provide. The facility is clean, well-maintained, and Pricilla is friendly and helpful. Access to my unit was convenient, and the pricing was reasonable for the value offered. I highly recommend this storage place for anyone in need of a reliable and secure storage solution.
There are two security gates to the property. The entire time I have been renting, I have never seen either of them closed. Clearly the mechanism is broken and has been broken. Each time I talk with the managers they say it will be fixed soon. Why would I pay to store my property where it can so easily be stolen?
The managers park their cars adjacent to each other in the aisle instead of at the office parking. They block the isle so that n trucks or trailers can get through. I had enormous difficulty inching through trying not to damage their cars that were so inconsiderately parked.
They force you to buy their padlock and force you to use the app. When I tried to cancel my rental it was a huge ordeal.
Worst storage unit ever . I went to go into my unit and the storage door won’t even open . I will be in contact with management for a refund .
Pricilla is amazing and very helpful!
I called in to compare some prices and Ms.Priscilla was very nice and helpful,great customer service she deserves a five star rating…
I was treated politely by the manager Priscilla when I arrived but the cost of my storage changed the next day, I was signed up for autopay without my knowledge and charged full price after I was told the first month would be $1. Then, when I call to have this resolved the manager was rude and acted like she didn’t remember me. Suddenly no one takes my calls or has called me back. I would NOT recommend this location. Please look out when booking here and download the app to remove autopay because they will steal your money!!
They're constantly raising my rent, and the AC doesn't work very well so it's hot in the summer.
Priscilla is great! Every time I come, I always see her and she's always super helpful when I have questions!
I have been very happy to have found a local storage facility that cares about its customers. Ms Priscilla, the property manager, has been wonderful in assisting us. I look forward to working with you - thanks!!
Probably the BEST MANAGED storage facility in the Country. The property manager Ms. Priscilla is dedicated, energetic, and fully committed to making Public Storage outstanding. She goes above and beyond to ensure that the Property meets her renters' storage needs and could not be more supportive. Rent at this location with 100% confidence that you will have the BEST possible experience. FIVE STARS for Ms. Priscilla!!!
Trash customer service. The manager is very rude and comes off as educated as a 1st grader. I guess the job isn’t high paying enough to get someone who has some patience and intelligence in that role!
Save your money do not go here!
I had an extremely good experience with Priscilla! She was very knowledgeable about everything, and very swift and efficient. I could not have asked for a better customer service experience nor a better welcoming. Thank you
Priscilla was awesome kind specific and very friendly and thorough....great customer servive
Priscilla the property manager, is absolutely an amazing person! She is so kind and helpful and able to address your needs and find the right space for you. Meeting her, and knowing she is in charge of the property gives me a sense of security and easy. Couldn't be happier with may experience.
This storage place is in a very convenient area close to downtown and very cleanly kept and
Ms Priscilla is very nice and always very eager to help with whatever you need
I came to this Public Storage & she treated me with so much respect & concern. I would definitely recommend this Public Storage to my family/friends
Pricilla was so attentive. She was positive and made me feel comfortable coming into the shop.
Priscilla is doing Excelente work help me in many different ways to find the best storage and the best price she was my angel and my way
Ms Priscilla is very helpful with all needs for a great experience. This has been the most helpful location with her providing great customer service.
Love the convenience of this storage space, but I especially love Ms. Priscilla. She will literally do whatever she can to help you. One of the sweetest people ever.
Been here since about 12 Noon and it's 2 and she's still not back from whatever she's doing drove all around the property and walked inside the buildings she is no were to be found and I have to change the lock on my unit this is bad business to have a manager like that.
Update: storage said open so it should up been open.
The public storage on 10200 s main is A-1 the young man Darius went above and beyond the call of duty. All the employees are GREAT.
Highly recommend this storage area. All storage places seem to be the same but what sets them apart is their staff and Priscilla is the best!
Ms Priscilla was very helpful in showing me around different units. Her customer service was amazing and she made something I was dreading very smooth! I highly recommend this location!
There are almost never carts/dollies available to use. The doors to the building are typically locked for no reason. The AC in the climate controlled buildings don't work well during the summer. I get a warning for leaving just minutes after closing time. My price has increased double since I first started renting here. I don't recommend using this facility unless you're planning on short term storage (less than 3-6 months).
Fantastic service! Priscilla is absolutely amazing! Went above and beyond to see my needs were met!!
We went in ready to spend over an hour setting up an account (from past experiences) and wow, we were pleasantly surprised. Ms. Priscilla took care of us, very friendly and explained everything to us. It was so easy and so quick. She completely changed our perspective on storage units and rentals. So thankful for her kindness and service.
I stop by the property to view a space and Priscilla was a gem helping me out answered all questions I had you will be seeing me soon Priscilla
Amazing experience! Priscilla, the manager, was incredibly helpful throughout the check in process and answered all questions we had. Facilities were clean and well maintained, with plenty of space to bring items in to get into units, even in the indoor storage area.
No dolly’s available. Would not recommend
Crystal has been very responsive to questions and helpful in accommodating our requests as we've had to make a few adjustments to our schedule. Thank you!
Mrs. Priscilla was excellent and professional with and obtaining access hours.
I Appreciate The Professional Enthusiasm Ms.Priscilla. Brought To Our Conversation. She Helped Me With Everything I Needed. Thank U So Much Ms.Priscilla For All Yout Help & Outstanding Customer Service!
It’s ridiculous that you can’t access storage unit after 6pm or you WILL get stuck on premises and have to call police. No one accommodates or tries to help u make arrangements for an exception to those hours. these reviews all seem suspicious and pretty narcissistic. I’ve never heard that many ppl mentioning 1 person over and over. It takes a good team to run a business not just 1 person. If that 1 person hired some good ppl to help then I can respect it more.
Ms. Priscilla is a lovely woman who made my experience so much better. Been going through a move and her energy and mood made my day. She ensured that I got the storage unit I wanted and talked me through everything I would need to know about the transaction and having a storage unit.
Very professional and friendly , Thank you Priscilla for helping me out today
Priscilla was an amazing help when it came to my move and getting me situated with my unit
The customer service is great here. Priscilla is amazing! She made it very easy for us to get our unit and helped us to get the best possible rate.
Pricilla was a great help with getting me set up in multiple units for my growing business. Quick to answer phone and or return messages.
The location is great and Priscilla was very helpful in finding the right spot for my needs.
Clean facility.
Priscilla was friendly, professional and knowledgeable. It was apparent that she took great pride bin her role and it showed.
Priscilla the property manager was very helpful and friendly. Made me feel good about doing business here.
I wanna thank Mrs. Priscilla for all her help. She was amazing. She helped me find the perfect size boxes in this cold weather. Very professional and nice. Thank you so so much for your help..
Pricilla is a great representative of public storage customer service. She is very helpful and informative. She is very professional. She made the transition very smooth.
Location was great for me and Priscilla was super helpful. She seems to be the only person running the show and as a result she's constantly on the phone or dealing with customers. Given all that she has to juggle, she went out of her way to be patient with me and help me find the perfect unit.
Amazing service and price. Priscilla is so kind and took amazing care of us! Very thankful for her
Thanks Priscilla for your help moving in. You’re the sweetest.
I have two units on the property and haven’t had any issues in the two years I’ve been a customer. Thank you Priscilla for all your help!
Had a great experience with Mrs Priscilla. I came in for some boxes and she was really helpful on which sizes I needed. Definitely recommend this location.
Great service ms.Priscilla made it fast & easy for me. Thanks so much ❤️
Priscilla was great I love her customer service.
Great customer service priscilla westbrook haven’t felt welcomed in a while with the world we live in you never know who you are meeting will And promise to return😄😄😄
The lady Mrs. Priscilla is awesome called about unit's and everything I need she went step by step now if I move that's where I want my furniture Thanks
Mrs. Priscilla was a delight to have assist while I was there, it was definitely not a hassle and she kept it quick.
Came in to buy boxes for my current move and mrs. Westbrook’s was very polite and helpful, made it quick and was out super fast.
Priscilla GETS IT DONE.
Over the course of three days, I switched units 3 times due to the miscalculation of sizing (my first time storing goods so 100% my fault). Priscilla went the extra mile to make sure that everything worked out. Big thank you!
Priscilla was by far the most helpful and pleasant.. She is very warm welcoming and nice.
Mrs. Priscilla Westbrooks is the BEST !! The Greatest customer Service EVER.. She gave me them Back- Home vibes. Couldn’t have went to any other Public Storage..HIGHLY RECOMMENDED ‼️ 🗣The Best in Houston HANDS DOWN..
Super friendly staff. Priscilla was delightful!
Priscilla was of great assistance..I appreciate her hlep
Mrs.Priscilla Westbrooks is the best help she makes renting with public storage so easy!!!
Ms. Priscilla was a great employee, very nice and helpful.
The lady was extremely rude for absolutely no reason, and proceeded to loudly talk about the extremely brief interaction i had with her, on her headset. Extremely disrespectful, please find a profession where you don’t have to deal with people.
Alicia LeBlanc was the best representative I can imagine!! She was helpful, skilled, pleasant, and interesting. She volunteered helpful ideas, and tried extra hard to make sure I was happy. She was also has a very interesting and engaging personality! She is an A+ employee, but she has ambitions to do greater things. Keep her as long as you can. She is a great asset.
This property is amazing! Alicia was so helpful and understanding when I had a thousand and one questions about opening a storage unit. I will recommend this property to anyone!