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Address

2405 Jackson Street
Houston, TX 77004

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

713-364-0816

713-364-0816

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

713-364-0816

713-364-0816

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    10'x5'
    Online only price
    $ 79/mo
    Online only price
    $1 first month rent
    Small 10'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 79/mo $105
    Online only price
    $1 first month rent

    No Obligation

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    7.5'x10'
    Online only price
    $ 105/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 105/mo $140
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 131/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 131/mo $175
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 186/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 186/mo $248
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 248/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Upstairs/elevator
    $ 248/mo $331
    Online only price
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.

Midtown Storage in Houston Near I-69 and I-49

Midtown storage in Houston is easy to find at this Public Storage just west of the intersection of Interstate 69 and Interstate 49, conveniently accessible on Jackson Street between Hadley and McGowen Streets.
This Midtown storage is a quick drive from Bagby Park, Midtown Park and Houston Community College, providing local storage units near you for bicycles, sports equipment or anything else you might need to store before heading to the park or moving to campus.
With many apartment buildings nearby–think Camden Travis Street Apartments and Midtown Houston by Windsor–our Midtown storage units will let you tuck away your boxes and furniture in a 10x10 storage unit before that big move or provide a reliable Midtown 5x10 storage unit for anything extra. We even offer 10x20 storage units should you need storage space for furniture from your two- or three-bedroom house.
Our Midtown self-storage options include both indoor and outdoor units, as well as covered parking spaces for car storage or climate controlled units for your peace of mind. Our storage solutions range all the way from small 5x5 storage units to spacious 10x20 storage units.
Plus, with drive up-access, you can skip hallways and elevators during your move and access your Midtown storage unit quickly and easily.
Open 7 days a week, our friendly staff can help you with directions or set you up with moving and packing supplies available at our storage facility. We offer solutions for both business and personal storage, all on month-to-month contracts so you have options for both long-term and short-term storage. Our pricing is always affordable, and we offer unbeatable deals including just $1 for your 1st month's rent on any of our units. RESERVE OR RENT YOUR MIDTOWN STORAGE UNIT ONLINE

Find more Public Storage self-storage near Midtown:

LEARN MORE ABOUT PUBLIC STORAGE UNITS IN HOUSTON!

Thousands More Houston Storage Units Help Meet Demand

Our commitment to the Houston community is strong. Learn how we’re expanding our storage facilities to meet the city’s storage needs. Read More >

Public Storage Opens Humble Storage Near Houston

A quiet place outside Houston’s hustle and bustle, our Humble storage facility matches the community’s style. Read More >

Moving to Spring Branch in Houston, Texas

A combination of quality and cost of living, find self-storage units in one of the best neighborhoods in Houston. Read More >

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 403)

November 29, 2023
Google Public Storage Bre'Von Stewart
Best experience I’ve ever had at public storage! Ms. Kim, the associate who was present during my move in, was so accommodating and professional. She assisted me with calling customer service for a matter and both ladies were as professional and knowledgeable as I could have asked for anyone to be.
November 2, 2023
Google Public Storage yolanda kyle
Mrs Kim was so nice and did a great job with helping me ...my mom just died and you was so understanding and carrying...I will refer everyone to her ...God bless her heart
October 15, 2023
Google Public Storage Kodili Okafor
Kim and Elijah were amazingly helpful and informative. They were kind and provided exemplary customer service! I’m very satisfied. Thank you!
October 13, 2023
Google Public Storage Brittney Robinson
My visit here was excellent. Kim was extremely pleasant to work with. She was transparent about my options and more than willing to give me a visual to make the best decision for storing my items. The facility appears well maintained, and secure. Thank you again Kim, you made this part of moving stress free. 10/10 would recommend. 5 Star Customer Service!
October 11, 2023
Google Public Storage Zac McBride
Had the best customer service from Mrs. Kim, recently water got into storage Unit from bad rain storm. Mrs Kim called me to let me know what was going on once i got there she took the time out walked with me to my storage unit and help me go through all my belongings that had gotten wet from heavy rain. She had the greatest personality and gave me all the information I needed to file a claim. Thanks for all your help Mrs. Kim.
October 8, 2023
Google Public Storage Jrmk Grn
Kim assisted me today and she was very nice and helpful
October 8, 2023
Google Public Storage Makayla Edinborough
Kim was such a great help today!
October 2, 2023
Google Public Storage kadiata sy
I had such a lovely experience at this Public Storage location all due to Ms. Kim, the manager there. I was moving from New York and my movers were arriving before my lease started. I was in Greece on vacation and Ms. Kim helped book a unit and accept my belongings into my unit while I was abroad. She kept the key for me too and made everything so easy and smooth! I was so happy I choose this location and appreciate how above and beyond Ms. Kim was in helping me resolve my moving situation. Thank you Kim!!
September 17, 2023
Google Public Storage Patricia Jones
Ms. Kim was very courteous, friendly and helpful in providing good service in my process of renting my storage unit.
September 17, 2023
Google Public Storage Jerome Edmond
Ms Kim is so nice she the greatest
September 15, 2023
Google Public Storage Will Maui
Excellent service, Ms Kim solved all of my and did it very promptly and professionally, Thanks 😊 Mr Williams
September 6, 2023
Google Public Storage Joy Wallace
I went to move into a storage unit today and they gave me the wrong directions to my unit , said it was on the first floor when I actually came to find out much later it was the 2nd floor , meanwhile I have movers being paid by the hour waiting to unload and I can’t find my unit and NOONE IS IN THE OFFICE. Absolutely ridiculous. I was there about 2 hours, finally found my unit on my own after wasting time/money looking and the entire time no one comes to the office. Some kind of maintenance guy shows up but says he can’t get into the office because whoever was supposed to be there ran off with the keys. This experience was completely unacceptable and I will be in contact demanding a refund for the extra 30 minutes I had to pay the movers as there is also no signage whatsoever indicating which number units are on which floor so I had to go on a wild goose chase with zero assistance. Believe me if I could afford movers again I would be RUNNING from this storage unit. whoever used to work here that provided good service apparently quit is what another renter told me, save yourself the headache DO NOT RENT HERE Edit: in response to the companies response I tried calling many times on different days and none ever answers, so if no one is ever there to assist customers once again DO NOT rent here, the “ask us” button does not help or get you to a live person so make all the excuses you want, either staff the place properly or at least have someone remote to answer the damn phone
August 31, 2023
Google Public Storage Alicia Salami
Thanks Ms.Priscilla for your help today. Very professional and nice.
August 31, 2023
Google Public Storage kathy Christie
Priscilla at the service desk was very helpful and efficient.
August 17, 2023
Google Public Storage Anthony Smith
Lauren..... Sweet most luxurious Lauren.... I cannot say but what a pleasure in how you made my day so much easier. With words like lilly pads floating down to a glistening lake. To the outcome of a new storage option and my junk away from me in another option. Such gift of service. A dove from the clouds of knowledge. An expert, a pro, amazing. Thank you and appreciate all that you as Public Storage did for me. Bless thee
August 9, 2023
Google Public Storage Bombontravels
Not happy with the service and rent rate: the unit was break in on December 2022, missed the call from them but not received any email regarding the break-in until 3 months after the incident. The rate keeps increasing, my original was $189, and after 6 months it is an additional $50, and ended up at $280. Customer service was hard to reach, left several messages without any callback. Went to the property several times, the gate was open and no attendants were in the office. Disappointed! The fact that I live a block away from the storage property, I will not rent from them anymore.
July 24, 2023
Google Public Storage Will Hubbard
I previously rated this location as 1 - Star. I had to upgrade it to 3 - Stars, as I have the most respect for the new manager there. She is an absolute wonder. I can't remember her name at this time, but I will always remember her hard work and focus on customer service. Although I'm moving out, she has been able to address many of the issues that have plagued me for years (listed below), prior to her arrival. I truly wish her much success in her new roll. (Extremely Hot inside (supposedly climate controlled), shorter hours and drastic increase in price. continuous problem with rats, Climate control is useless and price gauging!!!!)
July 11, 2023
Google Public Storage David Suchil
Customer service was really good Mrs Tyrah made me feel really comfortable I'm very pleased.
May 31, 2023
Google Public Storage Dionne Little
Tryah was very helpful and knowledgeable of everything “Public Storage” she was a pleasure to work with and very patient with getting my account set up on the spot.
May 28, 2023
Google Public Storage S
Tyrah was so nice and helpful. This location is spotless and Tyrah made everything so easy to understand. They have dollies to help you move all of your things in and out. The ac is very cold too
May 9, 2023
Google Public Storage Kennesha Parker
Ms.Tyrah is a customer service representative. She has great communication skills very understanding and compassionate . I gave her a five out of five. I wish I could’ve gave her more but she was very understanding and help me solve my problem thank you ms tyrah
May 9, 2023
Google Public Storage Demetria McCoy
I would like to say who ever the new lady is she is amazing her customer service is so professional and the way she was helping and assisting me in a timely manner was amazing thanks Tyrah you all need more employees like this .
March 27, 2023
Google Public Storage Corine
Came in on 03/26/23 to see a unit and Tanya was very helpful and polite and she knew what she was talking about
January 31, 2023
Google Public Storage latoya sublet
Came and bought merchandise Tanya was very helpful
January 31, 2023
Google Public Storage Corine
I came in today to ask about a storage unit and Tanya was very helpful and polite
January 23, 2023
Google Public Storage Cedric Owens
I came in for a unit and Tanya was very very helpful on my god she was wonderful she give all the info I need it.
January 14, 2023
Google Public Storage Charlotte
Latanya was very helpful I came in to buy some boxes she was very polite and greeting me when I walk in the door
January 4, 2023
Google Public Storage toya Nich
Kim, Yolanda and Da'Kayla made my move out experience smooth. Everyone was extremely helpful plus knowledgeable of the move out process. Thanks for all of your help!
December 2, 2022
Google Public Storage Tiffany Bradford
I came in yesterday to ask some questions about renting a unit, and I was helped by Ms Kim. She showed me some 10x10 to 10x15 spaces and explained to me how to use the key pad and expressed to me the hours the property was opened. She pointed out the cameras for security. I was very well treated with hostility by Ms. Kim who was also very knowledgeable and confident about everything she was saying. I hope to see her again and to deal with her every month. I’m certain that my property is good hands as long as she is at this location.
December 1, 2022
Google Public Storage Reginald Jackson
November 13, 2022
Google Public Storage Irene Taylor
Nice & clean. Great climate control
September 21, 2022
Google Public Storage Brittany Haley
This is one of the best location and the best service I have received from the public storage in my time dealings. Ms Serena is a very great person and runs a good location I will miss her and the kindness she gives to each customer I have seen her up top best customer service while I have been at the Jackson location.
September 17, 2022
Google Public Storage Marc Manochio
Serena is the best!! I only use this storage facility because of her!!
September 7, 2022
Google Public Storage Arcenio Moreno
wonderful place to store your things!! Serena is amazing and professional
September 6, 2022
Google Public Storage eli suarez
Thanks to Ms. Serena, she not only helped me with a great deal but she had me straight away. Thank you again from the bottom of my heart. Terrell Lamar Byrd II
September 2, 2022
Google Public Storage Uzoanuuli Payne
Serena is awesome and provides excellent customer service 😊
September 1, 2022
Google Public Storage sharon scott
I was moving from one city to another and was overwhelmed. But but when I got to this location, Ms. Serena changed that for me. She was truly a big help. Customer service was outstanding and I would recommend anyone to this location. Thank you again Ms. Serena!
August 17, 2022
Google Public Storage Kathryn McGinnis
I have a chronic moving problem. I seem to find myself moving 1-3 times a year! So I often need a storage unit to stow away my furniture and belongings. Public Storage has been a wonderful solution for me. Miss Serena in the office at 2405 Jackson St is a DELIGHT and is so helpful! She helped me strategize what size storage room I would need and what the most cost-effective way to store my belongings would be. She also educated me on appropriate quotes for movers so that I wouldn’t be ripped off (I’m not originally from the area so this was much appreciated!) Some may not like the hours of operation - if you’re a working professional and need access after 6pm, you might want to look elsewhere. I personally appreciate that there is ALWAYS a manager present to address needs and to ensure there aren’t break-ins. There is also a loading dock for moving trucks and dollies for moving boxes from your car. Everything you could need!
August 16, 2022
Google Public Storage Talia Thomas
I really enjoyed my rental process with my public storage! The manager, Serena was very helpful and pleasant. Serena made a stressful process a lot easier for me, I highly recommend this facility to future renters. Thx Ms. Serena!
August 13, 2022
Google Public Storage Sergio Dueñas
Maxine very helpful and works very hard
August 10, 2022
Google Public Storage Dalton Francis
Ms . Serena was very professional and helpful. She was very courteous and welcoming.
August 9, 2022
Google Public Storage Kenneth Smith Ii
Serena was very nice and helpful made sure she took of me. She needs a taise snd s promotion.
August 6, 2022
Google Public Storage Laurence Kendrick
I love here! They have great customer service!!
August 3, 2022
Google Public Storage Eric Sloat
Very helpful
July 17, 2022
Google Public Storage Miguel Rocha
July 14, 2022
Google Public Storage David Thomas
Ms. Serena was Awesome. Enjoy her customer service and she was very helpful. We have 4 units on this property. I would recommend to anyone looking for good units and great customer service. Just talk to Kim; I love the service at this public storage. Kim, just like Serena is Awesome.
July 12, 2022
Google Public Storage Irish Texas
If climate control means that you have a/c units on site; then I guess it is climate controlled. The staff that works on site do as good of a job they can with the horrible support their management team provides. 1. Rarely carts are available to use for the customers. 2. There are several lights that are out and/or not working. The lights and covers in the elevators are absolutely disgusting. The expense to replace them are MINIMAL (+/- $10.00 each) 3. The hours of access are ridiculous! The renter can not access the property after 6:30. This is because they do not have any way to monitor and/or keep the homeless from spending the night in the building. 4. Rather than charging a lower rate because of the hours of access and the inability maintain the property properly. 5. Since I have leased storage space at this location the last 5+ years, the things they have done consistently are as follows; A. Raised the rent every year. B. No regular preventative maintenance of the facility. C. Consistent/proper temperature throughout the facility. Look elsewhere…they have just announced another rate increase as of August…the reason, I’m sure, because everyone else is doing it.
July 8, 2022
Google Public Storage Tosin Aluko
Thanks to Kim, she’s very nice and she makes sure you are very well well attended to and very polite.
July 6, 2022
Google Public Storage Artistic Paver Manufacturing
Tamika was amazing. Very helpful and she always had an smile on her face! We were in such a hurry trying to solve an urgent problem and Tamika made it go smoothly for us, alleviating the stress we were in. Great experience. Thank you, Tamika! Three years later... and we were reay to return the unit, but we live in another state. Ms. Kim and Ms. Natasha were absolutely great helping us out with information, as well as helping to instruct the person we hired to go empty the unit for us. Customer service was stellar!
June 20, 2022
Google Public Storage Fred Hudson
June 19, 2022
Google Public Storage Caitlin Barnett
This property needs improvement. Air conditioning is rarely working to keep the top floor from being unbearably hot, our lights didn’t work in the unit for months at a time, not very clean, and it gets crowded with the one elevator and two carts on the weekends. Needs to have a restroom on each floor. The management was mostly nice, but couldn’t do a lot to fix ongoing issues.
June 4, 2022
Google Public Storage Brandon Gray
Ms’ Kim was a really nice lady she help me out with all my questions….. That what I look for when I come it to places is good customer service and she have it all!!! Really professional!!!!!!! Thank you Ms Kim!!!!!
June 3, 2022
Google Public Storage Angela
The associate Mrs. Kim is very professional, courteous, knowledgeable and friendly
June 3, 2022
Google Public Storage Donna White
June 3, 2022
Google Public Storage Marlo Gray
I appreciated the help and the service Kim did for me she was very helpful and sweet
May 30, 2022
Google Public Storage Tara O
Kim was amazing and went above and beyond for us the unit was clean and she was very helpful
May 27, 2022
Google Public Storage Roben Hall
Kim was amazing and very helpful.
May 16, 2022
Google Public Storage Angela Fuller
Serena and Kim are beautiful customer service has a beautiful attitude when I come to y'all property off of Jackson St. thanks
May 12, 2022
Google Public Storage Drow Legacy
I have used this storage facility for about two years and have had very positive experience with each staff person that helped me. Lately, for instance, Serena and Kim have been very kind and helpful over the course of two days of in and out.
May 10, 2022
Google Public Storage Safiya G
Kim & Serena are amazing! So sweet & SO HELPFUL! Loved my experience! I truly appreciate them!
April 18, 2022
Google Public Storage Queenanne Roll
I was in need of a self storage unit immediately.. I came to this location and was pleasantly welcome by Serena. She not only took care of providing me with a unit that met my storage needs but also assisted me with understanding all terms and policies. She is the complete package... very professional, considerate, and attentive to the customer needs. Thank you for making this one less stress I have to deal with during this transition. I gave five stars for excellent customer service skills.
April 11, 2022
Google Public Storage Tiffany Bradford
This location is very professional Ms. Kim was so patience and was helpful.
April 1, 2022
Google Public Storage Jakneka Miller
Serena Sargent is a very professional and helpful employee of Public Storage. She is well knowledgeable of the rules and caught a mistake on my account and contacted me asap and worked to straighten it out. She's very personable and gives value to the company.
March 25, 2022
Google Public Storage Felicia Washington
March 22, 2022
Google Public Storage champ beverly
Very Nice and welcoming
March 22, 2022
Google Public Storage Anderson Luxe Living
Ms. Serena is very helpful and knowledgeable!!
March 18, 2022
Google Public Storage john fields
Serena, Very, very helpful. Her professional disposition is much appreciated. Very considered and knowledgeable of the operation, honest and straight forward. I have experienced a number of liars and inconsidered people who have worked for Public Storage. Serena is a breath of fresh air. JOHN FIELDS
March 16, 2022
Google Public Storage James Jay
Last minute move, Serena was great a lot of help. Thanks public Storage Great Rate
March 7, 2022
Google Public Storage michael payton
March 3, 2022
Google Public Storage Monique Fowler
February 22, 2022
Google Public Storage LaShasta Knighton
Serena is amazing .. we came in frustrated from w terrible day and found out that we were given an incorrect reservation.. she went above and beyond to assist us and offered multiple options to accommodate us…
February 2, 2022
Google Public Storage Elaine Shirley
I posted this on the W Gray page by mistake as my storage unit is on Jackson Street. “I have had a storage unit here for about 15 years. In the past, there was never any consistency with the office person. Many times, the person was not there during operating hours. I want to applaud your current office person, Serena. She is always there and willing to assist with any of our questions or issues. Recently, I had an issue and she resolved it for me.This is the kind of employee that a company is blessed to have representing their company. Thanks Elaine Shirley
January 27, 2022
Google Public Storage Jose Sanchez
Ms.Serena is a pleasure to do business with
January 8, 2022
Google Public Storage Courtney Myers
Serena at Public Storage Jackson location is very professional! Super Personable, very helpful. She makes sure to keep the unit clean and secure
January 8, 2022
Google Public Storage Crystal Yancy
The best CUSTOMER SERVICE I ever received is from Public Storage Jackson location, Serena is very kind, and always addresses any concerns we may have about the facility.
January 8, 2022
Google Public Storage Taylisha Clark
Ms.SERENA at public storage Jackson Location is the best! She actually cares and builds a rapport with her customers unlike most rude property managers.
December 16, 2021
Google Public Storage Esmeralda Tobias
One word: Serena! She lights up the building! The space is clean, I feel so confident in their security and the cherry on top is Serena! She knows everything there is to know about the space and Public Storage as a whole. She is beyond helpful, and makes everyone feel so welcomed. I am so excited to be storing with Public Storage because of her!
December 8, 2021
Google Public Storage Lowell Smith
Ms.Serena was so patient professional courteous and knowledgeable I am a senior citizen and she spent as time as I needed to ensure that I understood everything about my unit my payments and public storage regulations. You need to clone this lady and place at all of your facilities and your guaranteed to always have happy customers
December 6, 2021
Google Public Storage Marlon McClellan
Ms. Serena is very helpful
December 6, 2021
Google Public Storage Marvel McClellan II
Serena was a great host when we arrived to Public Storage, she made our move ALOT EASIER!
December 6, 2021
Google Public Storage Zion Singleton
Ms. Serena greeted us with great customer service well rounded, let us know we’re to go in the facility And let us know if we need anything to let her know. great people person.
December 2, 2021
Google Public Storage Bruce Donald
Great customer service. Very knowledgeable and friendly. Serena went out of her way to make my experience pleasurable.
November 16, 2021
Google Public Storage Vannie lloque
Serena was great help. I loved her customer service
November 16, 2021
Google Public Storage JVCW Consultants
SERENA IS AWESOME !!!!! Always helpful great communication
November 16, 2021
Google Public Storage bossy babe
November 16, 2021
Google Public Storage Zebulon Fredrick
Ms.Serena
November 13, 2021
Google Public Storage Timothy Strotkamp
Was great until summertime. Not climate controlled, very humid and damp, got mold in many items. And the insurance is a joke, $250 cap on damage with a $100 deductible. Do t use this place unless you want your stuff to get ruined
November 3, 2021
Google Public Storage Elvira soto
Ms. Serena is amazing. Her customer service skills are phenomenal. She is very knowledgeable in the work that she does and is very friendly when helping clients. You won't regret choosing this location and consulting with Ms. Serena if you encounter barriers.
November 3, 2021
Google Public Storage Iseme Oseni
I had a smooth and helpful transaction with Ms.Serena who is the public storage manager. Amongst having fraudulent charges made on my card, she was able to walk me through the process and swiftly get my issues resolved. Very sweet and has followed up with me since. Thank you for your help Ms.Serena
October 29, 2021
Google Public Storage Thomas
Ms. Serena made the process of getting a unit such a breeze. Thank you so much.
October 26, 2021
Google Public Storage Mike Hobley
Serena is AWESOME!!! She walked me through everything and explained everything to me so that I understood everything before signing.she gets 10 STARS from me. THANKS, MICHAEL HOBLEY.
October 14, 2021
Google Public Storage Victoria Banjo
Serena is absolutely amazing! Best customer service ever!!!
October 14, 2021
Google Public Storage Kervis Martin
October 6, 2021
Google Public Storage Carl Franklin
This location is very professional especially the young lady named Serena
October 6, 2021
Google Public Storage C.B Morgan
Serena was great help!!
October 5, 2021
Google Public Storage Fanny Zepeda
Goodness I have never encountered such a friendly and amazing person for this company. Ms. Serena is absolutely the best. I'm so glad this location has someone 7 days a week.
October 4, 2021
Google Public Storage J Tortorice
Very helpful people at the front office. (Nikki, I believe) made the moving experience very easy
September 28, 2021
Google Public Storage Omar M. El-Halwagi
Truly, Serena is incredible. She went above and beyond to help me find what I needed!
September 18, 2021
Google Public Storage theherbnbrothers connection
Serena is such a helpful soul may God bless her !
September 17, 2021
Google Public Storage Larry cook
Clean and well managed facility. Serena is the best. Very customer focused, always helpful.
September 17, 2021
Google Public Storage Michael Anderson
Ms Serena was the best Publix storage rep she was very helpful during my move in process for plus took time out of her schedule to show me the property and show me where my storage unit is and showed me how to use the key code elevator
September 7, 2021
Google Public Storage Trevor Cyrus
Serena is a wonderful representative of Public Storage. Always Helpful.
September 1, 2021
Google Public Storage Flawless Investment
Pubic Storage is awesome I highly recommend 🌟🌟🌟🌟🌟 Serena is the best she is extremely helpful & thoughtful✨✨✨
August 28, 2021
Google Public Storage G Mann
Serena is very helpful always willing to go the extra mile
August 24, 2021
Google Public Storage Robert Austin
Serena very polite and helpful .
August 21, 2021
Google Public Storage Detrick Hughes
Easy and efficient. The staff was extremely helpful.
August 20, 2021
Google Public Storage Raymond Williams
Serena ....My morning didn't start of good but entering PS .I was met with a beautiful smile the service was excellent Thanks
August 20, 2021
Google Public Storage Rodney Thomas
August 18, 2021
Google Public Storage Anthony Ramirez
Serena was amazing and so helpful. She helped us with where our unit was and just overall a great individual. Would definitely hire her if I had my own storage company.
August 14, 2021
Google Public Storage Craig Mat
Provided great service! Was super helpful and showed me the best possible storage unit for my needs. Great experience and excellent customer service!
August 9, 2021
Google Public Storage Ahmad GK
Ms. Serena is wonderful, visit very friendly and nice
August 4, 2021
Google Public Storage Alfred Garrison
Serena. Is one of the best manager I'be seen in a long time , she will go the extra mile to help out her customers . She is courteous and kind to all of customers .
August 2, 2021
Google Public Storage Gabriel Lopez
Serena very helpful excellent service
July 30, 2021
Google Public Storage MaDonna Land
Ms. Serena is a ROCKSTAR!! Great customer service.
July 26, 2021
Google Public Storage Joshua Nwose
July 14, 2021
Google Public Storage Chucc Write
Great experience! Serena treated me and my brother well, excellent customer service.
July 14, 2021
Google Public Storage Booking Department
My experience has been great so far. Serena has been very helpful with making sure that I am properly accommodated.
July 2, 2021
Google Public Storage Mitchell Beasley
Grate verry helpfully
July 1, 2021
Google Public Storage Shante Williams (DJ SHANTE)
Serena is amazing! Super helpful and knowledgeable. She helped make my move-in run smoothly. Grateful for her! Highly recommended location 5 stars!
June 25, 2021
Google Public Storage Robert Oneal
Serena is very friendly and helpful .
June 12, 2021
Google Public Storage j mathews
Great storage with friendly and helpful staff! Would come back again!
June 12, 2021
Google Public Storage Samuel Edmon
Ms. Sargent's customer service is very pleasant and she is always helpful, thank you for all you do when accommodating me with my services
June 5, 2021
Google Public Storage anthony veracruz
Ms.Serena was so helpful today she helped with everything and made everything super easy. Glad to see she builds relationships with her clients also.
June 3, 2021
Google Public Storage Jackie Gray Jr.
Serena good job every day
May 30, 2021
Google Public Storage Margaret Rochelle
Ms. Serena has been so very kind and caring. She runs a tight ship. This place is clean as a whistle.
May 28, 2021
Google Public Storage Toolie Boy
The customer service from Ms Serena service was great. The storage units were very clean and climate controlled.
May 27, 2021
Google Public Storage Bobby Jarmon
Ms. Serena was a big help on my visit today.
May 26, 2021
Google Public Storage Kieffer Barchetti
Serena made my experience easy, safe and painless. I couldn’t imagine a better experience when moving all my items to a new location. Love this location
May 21, 2021
Google Public Storage clyde thompson
I just want to say thank you Serena Sargent for being professional and making me feel like my belongings would be safe and she was so funny... Overall i will tell Friends and family about Public Storage.
May 17, 2021
Google Public Storage Lakeisha Clark
Serena was so helpful when I came here She is so wonderful
May 17, 2021
Google Public Storage Mr George
Serena provided excellent service and was very helpful while I visited this location even showed me how to use the new app it’s awesome and very convenient ,,✅👍🏽five stars Serena
April 24, 2021
Google Public Storage Kimberly Ford
Great customer service. Friendly and professional
April 15, 2021
Google Public Storage Juan Garcia
Serena was very nice
April 8, 2021
Google Public Storage Jose Chavez
Awesome experience thanks to Serena for helping me out with my unit made it easy and fast
April 7, 2021
Google Public Storage jynxce
Great experience overall! Serena is the best customer service representative I had the pleasure of meeting.
April 6, 2021
Google Public Storage Antonio Ford
I called this location on today and it was the best customer service experience that I have had in a long time. Serena was pleasant and knowledgeable. All of my questions were answered and I hung up with all of the information that i called about and i will definitely use this location.
April 6, 2021
Google Public Storage Steve Guthrie
Parking is limited and the elevator is slow BUT Serena is the best! Helped me through every step of move-in. I booked online and that was super easy too. Overall very pleased with my experience.
April 5, 2021
Google Public Storage King Woods
Thanks Serena. Your expertise made my experience an 10
April 2, 2021
Google Public Storage David Buskirk
Serena awesome customer service very courteous and professional
April 2, 2021
Google Public Storage Annie Hart
Serena was very helpful and delightful
April 1, 2021
Google Public Storage Rose Roberson
The agent was very nice helpful and took time to explain everything to me Mrs Serena needs a perfect ⭐ star
March 27, 2021
Google Public Storage John Gears
My experience here at public storage upon my first day getting the unit was with Serena and she made things very easy for me detailed things so I would understand it in a way that I do understand it which is very important to me so overall I give Serena 5 gold stars thank you
March 23, 2021
Google Public Storage east side
Serena was so helpful got me in and out and quicc best ever
March 23, 2021
Google Public Storage Gaudence Mkoba
Serena was very nice
March 22, 2021
Google Public Storage Charles Jones
Very please with the service provided at the Jackson location with Serena! She is amazing!
March 12, 2021
Google Public Storage Clarice i love this very helpful Hereford
Sarena has excellent people skills and she has excellent coustmer service skills i would HIGHLY recommend public storage to someone and the lo
March 8, 2021
Google Public Storage Rakeshia Burns
Serena was such a great help . Got me the unit I wanted with such a quick and easy process . Made my process so smooth . Thanks so much !
March 5, 2021
Google Public Storage Tyrell Miles
Serena gave a wonderful survivors
March 3, 2021
Google Public Storage J. W.
I had a wonderful experience with Ms Serena. She’s always helpful and super polite. I will definitely utilize this Public Storage if ever i need to again.
March 2, 2021
Google Public Storage Leonardo Gonzalez
Serena is very helpful very good humorous employee ill.make sure to keep my business going as if she did make it happen to get ne somethibg reliable and cheaper than other facilities
February 26, 2021
Google Public Storage Lonnie North
Serena was so nice and courtesy ,She treated me like family She was so very helpful. I never seen anyone like her i would recommend my friend to that location. She's great!!!!
February 20, 2021
Google Public Storage Michael Plaisance
Had a very pleasant experience a great staff and wonderful environment specifically serena she was very nice and respectful need more employees like this. Public storage and Serena thank u for giving me amazing customer service
February 20, 2021
Google Public Storage Jonathan Olivo
Polite employees and quick faculty to unload . Great location to store you stuff
February 6, 2021
Google Public Storage Brian Davis
Public Storage Jackson St. saves the day short notice , convenience and amazing customer service.
February 5, 2021
Google Public Storage John Loubriel
The storage is very clean and maintained. The staff is very attentive to your sotrage needs and go above and beyond what is expected in terms of customer service. Serena is a great point of contact and she is very knowledgeable and always willing to lend a hand.
February 2, 2021
Google Public Storage Davoddrick Bosman
February 1, 2021
Google Public Storage Tiffany Adams
Serena , on 2405 Jackson st , 77004 has the best customer service , patience, understanding, professionalism to every customer. The only reason that i remain at public storage is because she has the BEST customer service !!! Everything is taken care of in that day , and if there are any issues she know public storage rules and regulations like the back of her hand . the storages are clean, spaceous , and worth the cost . My belongings stay in good shape.
January 21, 2021
Google Public Storage Philip Milligan
On last Friday, associate was very helpful. She saw us struggling to bring in stuff, stopped whatever she was doing and offered to open the loading dock for us to make unloading a more pleasant experience.
January 19, 2021
Google Public Storage John Ojode
Efficient and friendly manager M/S. Serena! Just a pleasure working with her!
January 19, 2021
Google Public Storage Lucy Ojode
Serena is very helpful and kind. Very professional!
January 18, 2021
Google Public Storage Aisha Gordon
Serena has great customer service very friendly when above & beyond n helping me n this horrible situations cuz of this pandemic... let me know my options that would help me keep my storage & make this experience a little easier 4 that I am 4ever grateful...thanks love
January 12, 2021
Google Public Storage James Thomas
Serena was so professional customer service was great , would definitely recommend and use again
December 31, 2020
Google Public Storage Sina Tartibi
Serena was so helpful, let me load my stuff after hours.
December 30, 2020
Google Public Storage Robert Rodriguez
Ms Serena has always shown courtesy and willingness to help tenants and contractors.Ive always known her to be polite and knowledgeable. She is always ready to extend a helping hand,kudos to her and public storage for having her here.
December 21, 2020
Google Public Storage CK Gibson
Clean, quiet and safe. Friendly staff.
December 21, 2020
Google Public Storage Mr Thomas
Miss Serena is very respectful to the tenants an very sweet an she loves to work an do her job an help others .
December 20, 2020
Google Public Storage D’s Erratic Things
Whitney was extremely helpful and really nice.Awsome customer service ☺️.Really excited‼️
December 19, 2020
Google Public Storage Latasha Fletcher
Thank you Ms. Serena, for helping me out, your customer service was outstanding thank you, even in this crazy weather today, you was very helpful.
December 19, 2020
Google Public Storage Leslie King
I like the space, but staff was rude. Nice on the phone, rude in person.
December 17, 2020
Google Public Storage THATT BOYY TUNE
Thank you Serena for making sure my things are well put and safe I really appreciate for all you have done for me. You are very much appreciated
December 13, 2020
Google Public Storage Adam Tusing
I arrived later than expected to load my belongings in my storage unit. Serena was extremely helpful and accommodating - she made sure that I was able to get all of my items into my unit before the elevators were shut down for the evening. Her friendly attitude and willingness to help turned a very stressful situation into a very pleasant one. Highly recommended!
December 12, 2020
Google Public Storage Robert hamilton
Serena was a great help nice experience
December 12, 2020
Google Public Storage Keith Cooper
I had a good experience at the Jackson Street location the manger Serena was very help.
December 11, 2020
Google Public Storage Kay Content
Serena was a pleasure to work with. She helped me out a lot.
December 8, 2020
Google Public Storage Brenda Cartwright
Serena demonstrates professional service
December 7, 2020
Google Public Storage Keshon Williams
Ms.Serena was very i formative and had great customer service
December 6, 2020
Google Public Storage Victor Gonzalez
Cici did a great job helping me out today!
December 5, 2020
Google Public Storage Dorothy Strange
Serena Sargent was a good person friendly kindly she me out with what we need
December 4, 2020
Google Public Storage Jay Will
Ms Serena was very helpful and available
December 4, 2020
Google Public Storage Robot Man
Serena is great. Very helpful always around!
December 1, 2020
Google Public Storage Francisco Mendoza
December 1, 2020
Google Public Storage Brittany Delafose
Amazing customer service. I’ve been a customer for a few years now and working with Serena has been a pleasure. Serena is friendly and professional and has gone above and beyond to help with me with my needs.
December 1, 2020
Google Public Storage Patrick Davis
I was in need of a Storage Space on short notice and I went online I was a bit confused on space size and price . I went to Public Storage on Jackson St. and the Service Advisor/ Property Management Ms. Serena was very helpful and getting my storage was with minimal headache. When the hours changed due to Covid -19 the staff called and informed me of the new hours and the friendly reminders of payments afforded me the greatest experience ever renting a storage space. Having to move on short notice and having the security and peace of mind with great convenience was an awesome experience. If your In the Downtown/Midtown area Jackson St Public Storage is the Best Choice.
November 23, 2020
Google Public Storage Troy Plummer
November 4, 2020
Google Public Storage Leonard Keyes
October 7, 2020
Google Public Storage Tomas Amou
Serena Sargent has very good customer service. I appreciate her helping me with my storage unit.
October 6, 2020
Google Public Storage Jay Mims Da Twin
Serena Sargent shows great customer service even when I became a little confused on something’s she took the time out to explain it to me. She also has a sweet personality I’ll continue to do buisness at this location because of her.
October 6, 2020
Google Public Storage The Mims Family
Serena sargent is the best very helpful and caring
October 6, 2020
Google Public Storage Fast Money
Great place and Serena was a big help
October 5, 2020
Google Public Storage BRENDA HOUSTON
Very good customer service Serena was very informative with all questions that I had in regards to my storage needs
September 27, 2020
Google Public Storage Jonathan Parry
September 25, 2020
Google Public Storage XxxGacha PrecioxxX
September 18, 2020
Google Public Storage The Houston Broker Autumn Osborne
Went to the Jackson St location and was assisted by Serena. She was professional, very customer focused, and was certain that my needs were met. Thanks Serena for making my day!
September 10, 2020
Google Public Storage Rick Sanchez
Came in to make a payment. Serena was very pleasant and answered all the questions I had, even though it wasn't for this store. 5 stars all around!
September 5, 2020
Google Public Storage Russell Luke
This particular location is very inconsistent....
September 2, 2020
Google Public Storage Latazz Monopoly
Stephanie Was Amazing 😁 Very Helpful
August 25, 2020
Google Public Storage Kaylin Stjulien
I would recommend this storage to any one I had a issue with my account/ furniture I spoke with the district manager Taryn an she went above an beyond to make sure I was taken care an an satisfied
August 21, 2020
Google Public Storage Leopoldo Vega
August 16, 2020
Google Public Storage Londyn Thomas
This public storage is off the rocks the manager there Stephanie always find the time speak to me even when I'm having a bad keep up the great work lady
August 9, 2020
Google Public Storage kastro olu
August 3, 2020
Google Public Storage amanda gibson
Stephanie was the bomb.com she was very helpful and quick. She knows her stuff. She deserves a raise just dealing with me thanks so much
July 1, 2020
Google Public Storage Ardelle
Stephanie was awesome! Great customer service!
May 27, 2020
Google Public Storage Nathaniel Payton
May 7, 2020
Google Public Storage Khady Gueye
Stephanie provided excellent service. A seamless and easy process!
March 11, 2020
Google Public Storage Adelia John
Very friendly, Very clean!! Stephanie did an amazing overview of the place and was professional.. I give this location a 5 star..
March 6, 2020
Google Public Storage Christopher Mason
It's a perfect area to have a storage location very clean area very kind and helpful employees especially Stephanie their very helpful person I will recommend for anybody that need items in storage to come to this location
February 26, 2020
Google Public Storage Jay Lyles
Stephanie was so much help and very nice!!! She got me set up quickly and very helpful. Amazing person
February 24, 2020
Google Public Storage D. C. Rogers
Cynthia was knowledgeable and courteous. She was welcoming and helpful.
February 10, 2020
Google Public Storage Ajay Harrell
Stephanie was great!!!! Store is clean and smells amazing 😍
February 7, 2020
Google Public Storage Faith Batiste
Tamika was awesome!! Excellent customer service!!
February 7, 2020
Google Public Storage milburn evans
Tamika was awesome
February 7, 2020
Google Public Storage Neal Pedersen
Tamika was very helpful! Extremely pleasant to work with and cordial.
February 7, 2020
Google Public Storage Raven Williams
February 7, 2020
Google Public Storage Layla Sammama
Tamika is always so nice. Shes a keeper
February 7, 2020
Google Public Storage Simply Felecia
Tamika was excellent
February 7, 2020
Google Public Storage Jennifer Evuleocha
Oh my gosh. Tamika was excellent. Best customer interaction
February 6, 2020
Google Public Storage Claudia C
Tamika ensured I selected the correct size unit for my things and made the entire process simple, easy, and efficient. She did this while attending to other customers and taking calls in a seamless, professional and kind manner. She should be training other people her methodology to stellar service. Public Storage is lucky to have her as an employee.
February 4, 2020
Google Public Storage Elizabeth Martinez
Stephanie was very helpful and very sweet she put me autopay to keep me from coming here every month i appreciate her
January 30, 2020
Google Public Storage Javier Moreno Valle
Fantastic customer service, Tanika does a great job
January 28, 2020
Google Public Storage TIM BASS
I always have problems at this location the gate don’t work my code doesn’t work always say suspended
January 26, 2020
Google Public Storage Jenet Reyes
Tamika was very prompt, detailed, and had given great customer service. If I could give more than 5 stars I would!
January 24, 2020
Google Public Storage Marvin Taylor
January 19, 2020
Google Public Storage MADDY
Ms. Tamika was very informative and inviting.
January 19, 2020
Google Public Storage Mya Jacobs
January 19, 2020
Google Public Storage Denise Roberson
Loved Tamika
January 18, 2020
Public Storage Max Lemoine
Im suopposed to..try harder next time. U
January 18, 2020
Google Public Storage Kayla Ibison
Tamika was great. She was very personable had a great customer service she was quick helped us get in and out without any issues it was a great choice
January 16, 2020
Google Public Storage Mario Hoffmaister
This place was so convenient and helpful, Tamika, was super nice and got me all setup in just a few minutes! Place is easy access, clean and secure! Thanks for help when I needed a place to store my things!
January 16, 2020
Google Public Storage Erin Flake
Tamika was amazing and helped us out with everything we needed. The facility was clean and well protected. She was very patient and knowledgeable and helped us to find the perfect unit for our needs.
January 16, 2020
Google Public Storage Latosha Clemons
Tamika was professional and helpful during my visit. She provided detailed information about the units that I hadn’t considered. She saved me time and money. I would definitely recommend this location and Tamika.
January 15, 2020
Google Public Storage Lewis Williams
Tamika was awesome she answered questions that I would of eventually have to ask and that was really helpful
December 21, 2019
Google Public Storage Tony McQueen
I was so stressed trying to find a storage facility that I could trust and when I called to check on the rates, Tamika answered and she put me at ease and helped in every way possible to make my experience easy. She is an awesome asset to this property and should get great recognition. Thank you Tamika for your sincere help. You are the BEST!!!! Tony McQueen❤️
December 19, 2019
Google Public Storage Aretha Young
Good experience and property well kept. Tamika was very friendly, kind, helpful and smiling with a very pleasant attitude. Tamika keep that beautiful smile and friendly attitude, GREAT job working with customer. Thumbs up to you.
December 18, 2019
Google Public Storage Genaro Torres
This service is excellent, Tamika is the best!!
December 15, 2019
Google Public Storage Ericka Edwards
My experience have always good at this property. However Tamika stood out the most. She was smiling, friendly, acknowledged each customer & most of all she was happy to help. I personally thanked her for her good customer service and told she was definitely appreciated! Words to Tamika keep smiling and keep doing a great job serving your customers!
December 14, 2019
Google Public Storage Ventura Lopez
December 13, 2019
Google Public Storage Matthew Gattinger
People literally live in here. It's gross
December 12, 2019
Google Public Storage Debra Smith
Tamika service was very professional, courtesy,caring and sufficient. Even with the phone conversations
December 12, 2019
Google Public Storage Lauren Smith
Tamika was very helpful and professional. I had a unusual situation and she handled it exceptionally well. The establishment is very military friendly.
December 7, 2019
Google Public Storage Martin Dukes
I have to send a big shout out to Ms Tamika. This woman right here was faced with a major challenge and rose to the occasion to help a customer. Simply put, I lost track of time and called literally 2 mins before closing and Ms Tamika used every resource in her arsenal to get me a rental space. She went above and beyond for me and had another coworker (Ms. Erica) stay late just to make sure my daughter had storage for her belongings over the Christmas break. For this great customer service and team work I praise you both!!!!! Thank y'all and God bless!
December 4, 2019
Google Public Storage Lynette G
Tamika is the best representative there! I came in right before closing and she still let me get into my storage to get my Christmas tree. Then I asked her about transferring to another unit and she kindly helped me out AFTER HOURS! She is an asset to the Public Storage team!
November 25, 2019
Google Public Storage Dee P
When making my transition moving across the US, I decided to reserve a unit at this location. From move-in to move out Tamika at the office was always helpful and courteous. I def. recommend
November 23, 2019
Google Public Storage Grisel Romero
This is a nice place ,good prices and clean location The people that works there they are really nice specially a girl names
November 22, 2019
Google Public Storage Norma Garcia
Tamika was great she explained everything well.
November 21, 2019
Google Public Storage fam first
Tamika was very helpful, she made sure I had a better understanding with my unit.. you guys need more people like Tamika
November 20, 2019
Google Public Storage Gabriela Chiribau
We had some issues at the storage facility and Tamika was extremely helpful. After a long day of packing and moving it was nice to have a professional response to our dilemma.
November 19, 2019
Google Public Storage Michael Tijerina
El servicio es excelente puedo dar 5 estrellas
November 18, 2019
Google Public Storage Scottie Williams
Before I leave The Great State Of TEXAS, I would like to thank Tamika, the first person to welcome me to my anceateral home. I have a lived on both coast, and in the south, but, for me, there is no place like TEXAS. I came here from Kansas, on the verge of a nervous breakdown, after leaving my personal home, and my child. I was sore, mentally and emtiomally. Tamike's kindness, helped me to relax a little, enough to feel as if things might just turn of fine. They did. Thank you Tamike for being a decent human being. Sometimes, a little kindness might just be the thing, that a person needs more than anything in the world. You were kind to me. You made me feel welcome. Thank You. Scotie Lwe Williams
November 14, 2019
Google Public Storage Debbie Silva
Tamika is great! Very helpful always smiling and an awesome attitude! She’s the best!
November 10, 2019
Google Public Storage Antoinette Guise
Ms. Tamika is the best employee that Public Storage have
November 7, 2019
Google Public Storage Samuel Stevenson
Tamika is a sweet woman and very helpful with everything
November 7, 2019
Google Public Storage Dominique Stewart
Tamika is a sweet and kind hearted woman that meets everyone's needs and I greatly appreciate everything she has done for me and my fiancee.
November 7, 2019
Google Public Storage Martin Cabasas
Tamika is a nice a good helper when need
November 7, 2019
Google Public Storage Davon Thomas
Tamika is a kind and good woman and she is very helpful to me
November 7, 2019
Google Public Storage Mizz Thang
Tamika is a very good woman and she is very helpful to me
November 7, 2019
Google Public Storage John Bryant
Tamika is a very good woman and very helpful when needed
November 7, 2019
Google Public Storage Courtney Dupree
Tamika is a good person, and she very kind and helpful.
November 6, 2019
Google Public Storage Marsha Gomez
Tamika is very helpful and very sweet I just love her how she love helping people and she is a true Christian
November 6, 2019
Google Public Storage Samantha Villasana
I was so lost i locked myself out my storage panicking and thankfully the nice lady tamika at the front desk helped me out she was very helpful and took her time asking all my questions since ive never had a storage before she saved me time and made me feel comfortable using storage . thank you
November 6, 2019
Google Public Storage Kimberly Frantz
I was at this property for a short time and met Tamika when vacating. She was super sweet and helpful.
November 6, 2019
Google Public Storage Dexter Young
Tamika is the BEST!!!
November 3, 2019
Google Public Storage Michele Fisher
Thanks alot Tamika. You are a very awesome lady I love you professionalizing I would very much refer you to anyone keep up the good work
October 31, 2019
Google Public Storage Asia Hurst
I love Tamika so much!!!! She was so helpful and kind. She did everything to make my experience great. She went well and beyond with GREAT customer service
October 31, 2019
Google Public Storage [email protected] manape05
Tamika was there bright and early with the best customer skills to match. I actually enjoyed my experience and the shared knowledge Tamika offered. Thanks again Public storage, please give tamika a bonus .
October 23, 2019
Google Public Storage Luk Green
Great customer service
October 11, 2019
Google Public Storage Miah R.W.
October 11, 2019
Google Public Storage LATASHA DEVER
I went in to acquire about a unit and and I had a great experience with your employee Priscilla Westbrook she's awesome with customer service.
October 8, 2019
Google Public Storage Christopher Estrada
Priscilla was amazing and very helpful. My friend and I needed a storage unit. She was so happy and informative. Made the experience amazing. She deserves employee of the month. She Gave us her undivided attention while still answering phone. By far best storage experience I have dealt with.
October 3, 2019
Public Storage Debra Odom
Is there a public storage on Almeda Street.
September 26, 2019
Google Public Storage Steven Ross
Kamecia was great. Excellent customer service and it's of help
September 8, 2019
Google Public Storage Fernando Suarez
Very helpful and friendly!
September 4, 2019
Google Public Storage Dee Dee Davidson
Bre’ahell was very helpful and informative she made my storage visit great
September 3, 2019
Google Public Storage Roddren Harrison
Breshell is very helpful, energetic, outgoing, and good at what she does.
August 31, 2019
Google Public Storage Creg Thompson
Breshell was an awesome sells woman
August 26, 2019
Google Public Storage Vitamin Aye
Breshell is an Angel from God! Lol! She was extremely helpful and knowledgeable. She was very thorough in explaining each unit as well as assisting me with picking the perfect unit for my belongings! Great location and even better customer service!
August 13, 2019
Google Public Storage Ameenifu Raheem
Had a very good experincr at the Jackson locatio ! Ms Crystaii was EXCELLENT ! Will tell all my business associates ! Thanks agian
August 8, 2019
Google Public Storage Dameshia Lynch
Breshell was very nice, and fast in assisting me even thought I arrived late.
August 3, 2019
Google Public Storage Jason Hayez
Breshell provided excellent customer service.
August 3, 2019
Google Public Storage Lidia Luciano
July 19, 2019
Google Public Storage Maddy Sisson
Lastisha was very helpful and welcoming!
July 15, 2019
Google Public Storage Claudia Corletto
Breshell is the shiznit! She is super helpful and kind.
July 15, 2019
Google Public Storage Jabari’s Journey
Breshell has great customer service and It was really fast .
July 6, 2019
Google Public Storage Cathy Bibbs Jackson
Breshell was awsome I could not make a choice of merchandise she was so helpful in leading to the direction
June 29, 2019
Google Public Storage Orlando Bryan Morales
June 14, 2019
Google Public Storage te-un-a t
Wonderful customer service, Sasha was very nice and helped me get in and out in no time!!
June 12, 2019
Google Public Storage Ruby Mayberry
Latisha was friendly, nice smile, and awesome customer service! She was a pleasure to work with!
June 10, 2019
Google Public Storage Josh Michalenko
Beshell was great! I had a new storage unit in and out in 5 minutes
June 10, 2019
Google Public Storage Joshua Ford
This place is extremely clean an customer service is always great an the property manager Breshell is always willing to help
June 10, 2019
Google Public Storage JahSmoke030
Bre'shell was informative about what i needed.
June 7, 2019
Google Public Storage Texas journeyman
June 2, 2019
Google Public Storage Michael Williams
Breshell was helpful and enthusiastic.
May 11, 2019
Google Public Storage breonne dennison
Breshell jas a very great attitude and was very helpful with securing my items
April 30, 2019
Google Public Storage Jerry Ta
They will raise your rate within a few months of getting in and they keep raising rates. Hours are not great.
April 12, 2019
Google Public Storage Jane Briscoe
All the employees was friendly and helpful...knew All the answers to my questions...Great job ladies!!!!
April 3, 2019
Google Public Storage Rabeautify S
I absolutely loved the experience from Tiara. Very professional and helpful to get a storage unit. Thank you so much
April 3, 2019
Google Public Storage Justin Zi'Yera Johnson
I love the customer service Tiara. Five stars all the way
April 1, 2019
Google Public Storage Justin Brinegar
Bre’Shell was so informative & made the whole process go smoothly. Thanks
April 1, 2019
Google Public Storage Queen Electus
Breshell was thee best ever. So polight and informative. I appercaite the smile and taking the time to show storage and going over the sizes to make sure I have what I need.
March 19, 2019
Google Public Storage Landrey Gilford
Very helpful and friendly.
March 13, 2019
Google Public Storage Michael Lewis
This location is the cleanest i have seen in all the other public storage i have been to. Very organize and on top of that Ms. Sasha was polite, helpful, and very knowledgeable of her place of business. She made everything as simple as it get. So once again thank you very much Ms. Sasha.
March 13, 2019
Google Public Storage BASTARDO MALO
By far the best storage facility in Houston. I've seen my fair share of storage places in town but never to use the place myself. Just helping friends move house and such. From the moment I made contact with public storage the guy on the phone was informed and happy to be of assistance. We went through various options and I feel I made the right decision thanks to him. And when I went to the actual location the lady behind the counter was courteous and very helpful. Customer service is very much a part of public storage. All around great service and help. You guys made my storage rental so easy. Thank you so much for all your help and everything you did.
March 3, 2019
Google Public Storage ZELL “Z Do Numbers”
Breshell gave me great service and got me to pay off my old units I didn’t even know I had. She is awesome at her job.
March 2, 2019
Google Public Storage Mike Wolfe
Breshell is a fantastic manager for Public Storage. She is simply the best. Ask for her!
February 20, 2019
Google Public Storage Melissa Borchardt
February 15, 2019
Google Public Storage Bryant Noel
This property is clean and free of trash. Ms.Tiara took her time showing me the units, she really knows her stuff
February 15, 2019
Google Public Storage Danisha McCray
I had a great experience. Ms. Tiara was very courteous and polite. She made a stressful day of moving a little bit better for my husband and I.
February 15, 2019
Google Public Storage King Pharaoh (THE VOICE of MR. HADNOT)
Tiarra was amazing. She was very helpful and energetic.
February 4, 2019
Google Public Storage Erica Watson
Breshell is the best she helped me with everything I love her
January 23, 2019
Google Public Storage David Flores
January 20, 2019
Google Public Storage john doe
Breshell was great and provided excellent customer.
January 20, 2019
Google Public Storage vincent barnett
Breshell : Mrs. Is doing a wonderful job for the customers.
January 20, 2019
Google Public Storage Trenton Raven
Breshell help wonderful , explain everything to me correctly give no problems, she was very helpful.......
December 16, 2018
Google Public Storage Jewel Hunter
This is the best storage facility I have ever been to. Friendly service clean and eager to assist. The manager is amazing!!!
December 15, 2018
Google Public Storage Rachael Davis
Breshell was very helpful on the phone and in person each time I visited the storage and she was at work. She helped bring ease to my experience!
December 3, 2018
Google Public Storage That Dope Ass Couple
Breshell, was awesome and so attentive ... nice would be an understatement.. she walked us through the entire process
November 24, 2018
Google Public Storage TK Wem
I came to this location to pay a bill and Breshell was very helpful with explaining the bill and fees. She was patient and always had a smile.
November 21, 2018
Google Public Storage Felicity Phenician
Great experience! Glad I choose this location. Management was awesome!!
November 20, 2018
Google Public Storage Vada Mallett
Nice and clean
November 2, 2018
Google Public Storage Macc Media
I came and visited the property and even though I did not rent Breshell was very helpful and had a pleasant attitude
October 30, 2018
Google Public Storage Maurice Turner
Michelle was extremely helpful and very professional. We need more of her kind in that industry. U go girl. Keep it up 👍👍
October 29, 2018
Google Public Storage LAWRENCE MENARD
October 29, 2018
Google Public Storage Canna Jackson
Michelle is a wonderful person need more like her
October 13, 2018
Google Public Storage Shaniqua Brown
Michelle Was Great We Bonded Quickly..She Was Very Helping.. Calmly And Quick With Everything..I Trully Recommend A Friend..
October 9, 2018
Google Public Storage David Morales
Michelle was awesome, she provided everything that was needed and help me get my storage. Hands down one of the best help you can get
October 7, 2018
Google Public Storage Lawrence Menard
September 25, 2018
Google Public Storage BeastMode Barrett
September 19, 2018
Google Public Storage Ash Kilpatrick
Mrs. Jackson was so helpful and sweet and professional. I loved her authenticity and how well she keeps the premises
September 15, 2018
Google Public Storage Fredrick Jefferson
Michelle is wonderful & patient with me, i just appreciate all she does
September 15, 2018
Google Public Storage Eddie Rogers
Thank you so much for all the help you have giving me and for making my moving alot easier for me..thank you
August 29, 2018
Google Public Storage Angeleic Ganaway
Wonderful and friendly staff.. Went in and cane out with no problems..
August 28, 2018
Google Public Storage Patricia Collins
I JUST WONT TO SAY MS MICHELLE IS WONDERFUL SHE IS GREAT SHE IS A HARD WORKER AND SHE PUT SO MUCH IN TO HER JOB WITH HELPING PEOPLE FIRST AND FOR MOST SHE KNOWS HER JOB I AWAYS HAPPY TO KNOW THAT SHE THERE BECAUSE THE JOB WILL GET DONE I MUST SAY WHEN RAISE TIME COME AROUND THE YOUNG LADY MUST I SAY SHOULD BE THOUGHT ABOUT FIRST SHES GOOD VERY GOOD I THANK HER AND LOVE HER SHE IS VERY SWEET Love AND A Care FREE MIND PERSON TO OTHERS SHE TAKES THE TIME OUT TO HERE YOU ON YOUR NEEDS AND That's VERY IMPORTANT TO ME
August 28, 2018
Google Public Storage LaShan Woodard
Michelle was very nice and helpful. Great customer service. The prices were reasonable.
August 26, 2018
Google Public Storage Don Langston
Michelle is incredibly helpful and super nice. All-around a very good experience.
August 22, 2018
Google Public Storage Deborah Brown
Michelle was very friendly and helpful, and explained everything in the contract clearly.
July 29, 2018
Google Public Storage Julianna B
Michelle was awesome and extremely helpful! On move-in day, we were able to use the big indoor loading dock, which helped out all of us unloading the truck as this week has been excruciatingly hot. This has to be the best storage facility I have ever used/seen, which is saying something as my family moved 20 times during my childhood. It is spotless, the staff is very helpful, and it is highly secured. Also, you don’t have to go buy a lock for the unit separately because it is included in your initial rental fee. Definitely recommend!
July 15, 2018
Google Public Storage James Thomas
We use this location for business storage. It is clean well lit and climate controled. All access points are key pad controled.
July 5, 2018
Google Public Storage dee2famous 3x
Went there at 2:00 pm they were at lunch came back at 2:45 pm door was locked waited about 15 min for someone to come to door just time wasted just to pay storage bill
June 28, 2018
Google Public Storage Bernell Murray
June 28, 2018
Google Public Storage Vivian Ramirez
June 28, 2018
Google Public Storage Hope Bernardi
June 3, 2018
Google Public Storage Julia W
Breshell made our rental process as easy as could be, even though the system was down and she couldn't access our online reservation! I appreciated how kind a d thorough she was. The facility is clean, the lights are working and cameras are in place. I was given a temporary access code and then promptly emailed my replacement code. I have zero complaints about this facility and am grateful they're so close by!
May 31, 2018
Google Public Storage Cristina Smith
May 30, 2018
Google Public Storage Pie Guy
May 30, 2018
Google Public Storage Destiny Hubert
Diana was amazing, she went out of her way to help me. One of the most polite people that work there!!!! She's the best
April 10, 2018
Google Public Storage Erica Casas
I had an awesome experience getting my storage space! Ms. Diana was very helpful from beginning to end and answered all my questions. Also, she made sure I understood everything. It can be a little frustrating having to move things back and forth so I really appreciate her for being so great to me! Will definitely recommend you guys to my family and friends. Huge shout out to Ms. Diana for going the extra mile!
April 7, 2018
Google Public Storage Larry Arvin
March 13, 2018
Google Public Storage John Posada
Bad hours
March 6, 2018
Google Public Storage Ella Russell
Ashlie was very helpful over the phone and in person! She found me a great space in a good location on the 1st floor. Very friendly. I just the access hours were a little longer!
February 17, 2018
Google Public Storage Jennifer Newport
February 7, 2018
Google Public Storage shamika madison
Diana was AWESOME. She was very informative and helpful.
January 23, 2018
Google Public Storage Joe Krahula
Always out of the office never back when they say they will be here this place sucks moving to a better one pro guard they even have free water and are cheaper
January 22, 2018
Google Public Storage joachim zwick
Keyona was patient and helpful. Clean space and quiet.
January 8, 2018
Google Public Storage michael deleon
Sulma was very helpful; clean facility in a good location.
January 3, 2018
Google Public Storage Laquita Brown
My visit here was very professional. I️ received great customer service from sales associate Sulma and she was very helpful and polite. Would definitely recommend this location to anyone.
December 18, 2017
Google Public Storage Chasya Barnes
Diana was extremely professional, knowledgeable, and helpful! I definitely recommend this location for your storage needs!
November 30, 2017
Google Public Storage Alissa Anderson
It is 10 a.m. on a Thursday morning and there is no one in the office. It's completely shuttered and there is no phone number to call and figure out why no one is here. The carts are locked in the office so it's impossible for me to access what I need during posted business hours.
November 2, 2017
Google Public Storage Mardan Dadashev
Diana was extremely helpful. She went out of her way by 100 miles to help us with moving our stuff from storage. Thanks Diana. Your good deeds and trust is really appreciated!
October 16, 2017
Google Public Storage Bethany Herman
September 27, 2017
Google Public Storage sam wijnberg
They don't trust you to not steal the carts so they are only available when staff is there. You can no longer access the building after 6pm. Find somewhere else to store your stuff.
September 4, 2017
Google Public Storage Princess Lady
August 29, 2017
Google Public Storage Tony Bellard
Great customer service
August 28, 2017
Google Public Storage Rider CBD
August 9, 2017
Google Public Storage Shana Mckelvey
August 4, 2017
Google Public Storage Claire Webb
This place is clean and all staff have been relatively friendly, but they keep the carts in the office, you have to give an ID to get one, and if the agent is busy they lock it. I have had to wait 20 min for a cart, and today I had to wait 20 minutes to get my ID back because the agent ran an errand while she had my ID. She did not put a note on the door about when she was coming back, she was just gone and my ID locked in the office and I was ready to leave. VERY UNPROFESSIONAL. Also, when I have had issues or questions I call and call and can never get anyone on the phone. I ALWAYS have to go in person. They also hiked my rent $50 after 6 months and did not notify me as stated in our agreement. No email about it, when all other communication is by email. I found their method sneaky. The site agent and the man I spoke to at customer service ( I was only given a # with a person on the other end after going in person to complain) said they could not do anything about it. I am taking my money elsewhere, I suggest you do too.
July 1, 2017
Google Public Storage Riccardo Coleman
Personnel treat you kind - professional staff - they listen - space is always clean
June 27, 2017
Google Public Storage Michael
June 22, 2017
Google Public Storage Sue Cat
Very helpful and customer service friendly .
June 12, 2017
Google Public Storage Marki Mills
Great staff!!
March 15, 2017
Google Public Storage Venee Tubman
Tasha is so helpful and has such a great personality. She's a huge asset to the facility and was a great help to me when my goods didn't fit in the unit I rented!
March 11, 2017
Google Public Storage Lashauna Anderson
Very unprofessional, and needs new locksmith guy.
February 14, 2017
Google Public Storage Mike Soileau
Good place to buy storage units
November 30, 2016
Google Public Storage Angry Parent
Went in to buy something to pack my glasses in. Tasha was very helpful. She was pleasant. Thanks
November 29, 2016
Google Public Storage ツA sub won’t hurt
November 6, 2016
Google Public Storage Hira Zeeshan
Great service from sue thank you
September 26, 2016
Google Public Storage Maryanna Montgomery
Alicia was very helpful and knowledgeable when helping me purchase the packing supplies I would need to start my move.
August 30, 2016
Google Public Storage Marie Fofana
August 15, 2016
Google Public Storage Justin Carter
Linetria gave me great customer service even though it was so close to closing time!
July 26, 2016
Google Public Storage Julian Nguyen
When I moved in two months ago Alicia was extremely helpful and courteous, making moving in and signing up hassle free. Today as I'm moving out I made it in 5 minutes before close and needed to vacate; in order to do so my unit needed to be completely empty, but it was going to take at least a couple trips. Linetria went the extra mile to find a solution, taking down my info so she could finish that process for me in the morning. I will be returning to this public storage for my future storage needs!
July 23, 2016
Google Public Storage Bobby Miller
The customer service experience was great Alisha was awesome.Great experience!!!
July 18, 2016
Google Public Storage Johnny Rodriguez
Alicia was helpful in finding me great prices in storage units. She is nice and professional. Will recommend her to my friends.
June 26, 2016
Google Public Storage Kenda Walsh
I've used a number of different storage facilities in Houston and Alicia and Michael make this one the best as they are very helpful. The only thing to be aware of is the parking/unloading area is a bit small particularly on busy days.
April 26, 2016
Google Public Storage Angelica Ramirez
Alicia was great. Very helpful and patient with me.
March 22, 2016
Google Public Storage Anthony Brisco
Great
February 12, 2016
Google Public Storage Fernando Rivera
Jenny and Cori were awesome! Thank for the easy move in!
January 7, 2016
Google Public Storage Jacob Payne
They let me use their microwave!!!
January 6, 2016
Google Public Storage Amanda Castillo
Patricia was awesome very helpful and first time I have seen someone cleaning the property and the street adjacent to the property. Would recommend this store to.
December 17, 2015
Google Public Storage Scott Noe
Alicia is great, we are really impressed with the service and terms...we recommend highly!
November 24, 2015
Google Public Storage JoAnn Takasaki
I love that this facility is gated. It's tucked onto the edge of a residential area and a little off the very well worn path. Mike was working the desk when I arrived and was super helpful and extremely courteous. After showing me the unit I had reserved online (for a *great* online only special price), he was thorough in getting me my contract, discussing options, and making recommendations. Alicia followed up with a call first thing the next day about a problem with my access code. The facility is clean, well-maintained, and felt safe and secure. The elevators worked. There were plenty of dollies available to use that were in perfect repair.
November 17, 2015
Google Public Storage Fariah Smith
Michael and Katy was very welcoming on a rainy no good very bad day. They both put a smile on my face.And gave quick service
November 17, 2015
Google Public Storage Kellen Shields
Alicia has great customer service and working with her at this location is has been a great experience.
November 17, 2015
Google Public Storage Sherrell Alexander
Michael was the best he helped me and my dad out to move and gave us great conversation awesome man
November 11, 2015
Google Public Storage Kevin Stewart
Alicia was very helpful and nice!!!
October 18, 2015
Google Public Storage Cathy Lewis
Alicia was very helpful and very kind. Poor thing had to go find a bathroom but when she got back she was very courteous.
October 9, 2015
Google Public Storage Sid lugo
Alicia was very nice
September 24, 2015
Google Public Storage Michael Torres
Alicia was very helpful and kind.
August 21, 2015
Google Public Storage Jon Ruehle
Alicia is the best!!! Thank you for helping us get in so quickly!
July 16, 2015
Google Public Storage ari turner
Ashley was friendly and helped me decided what space was right for my needs.
July 2, 2015
Google Public Storage Shae Thomas
I appreciate the public storage on Jackson Street by Alicia Peoples she was very respectful and very very helpful from the beginning date and over the phone!!!!!!
July 2, 2015
Google Public Storage Mobetta Lee
Alicia has great customer service and helps when she can thanks public storage
June 25, 2015
Google Public Storage Melissa Bazaldua
Katie is nice and professional. Great service
April 14, 2015
Google Public Storage Elizabeth Costa
Ms. Alicia is so welcoming she has an amazing customer service. :)
March 18, 2015
Google Public Storage Shannon Oneil
Alicia and Shawna helped me out. Thank you ladies!
February 9, 2015
Google Public Storage John Nechman
I rented a huge storage space from this Public Storage facility today at a price way below what anyone else was offering in the Inner Loop of Houston. It couldn't have been easier--thanks to the property manager Alicia, we were in and walking out with papers in hand in 15 minutes, with a first month rental of $20.00 as a special. The facility is easy to access, conveniently located, and looks to be very secure. We are very happy with our experience with this facility!