Mrs Bridgette was so helpful and kind
            
         
    
        
            
            
                Ms Bridgette is amazing and she is so sweet and helpful she made sure I got the unit I needed so glad I came to this location.
            
         
    
        
            
            
                Bridgette is so sweet and helpful !
            
         
    
        
            
            
                Bridgette is the sweetest and most helpful at the office and has really helped improve the quality of this place
            
         
    
        
            
            
                Thanks bridgette. You are amazing!!!
            
         
    
        
            
            
                Bridgett is amazing she's so helpful and informative
            
         
    
        
            
            
                Bridgette was great help! Visiting again soon!
            
         
    
        
            
            
                Mrs Bridgette is such a sweet person and helpful gald II came  to this location
            
         
    
        
            
            
                Ms Bridgette was so helpful when I came in she was  very nice and friendly.
            
         
    
        
            
            
                I want to thank Mrs Bridgette for all the help she was to me with getting my unit
            
         
    
        
            
            
                Bridgette has great customer service i love going there
            
         
    
        
            
            
                Ms Bridgette is a amazing person and very helpful
            
         
    
        
            
            
                Ms Bridgette was very nice and helpful to me
            
         
    
        
            
            
                Ms Bridgette was a great person to deal with I appreciate her help so much I definitely will recommend my family and friends her way thank you again
            
         
    
        
            
            
                Ms. Bridgett is absolutely amazing and was very helpful!
            
         
    
        
            
            
                Ms Bridgette was very nice helping me with my auction unit
            
         
    
        
            
            
                Ms Bridgette so amazing and helpful
            
         
    
        
            
            
                I’m so glad I came to this location Mrs Bridgette was so nice and helpful
            
         
    
        
            
            
                Ms Bridgette was very helpful to me
            
         
    
        
            
            
                Ms. Bridgette was really patient & helpful in getting me into my unit. I was frustrated with having to move in a hurry and she was a breath of fresh air.
            
         
    
        
            
            
                Mrs. Bridget was the best in assisting me get an unit. She made the whole process go fast and smooth.
            
         
    
        
            
            
                Outstanding Service from Miss Bridget!
I recently visited Public Storage looking for a unit, and Miss Bridget was absolutely amazing. From the moment I walked in, she was extremely helpful, knowledgeable, and genuinely kind. She took the time to understand what I needed and made the whole process smooth and stress-free. It's rare to find someone so professional and personable—she truly went above and beyond. If you're looking for storage and great customer service, ask for Miss Bridget. Highly recommend!
            
         
    
        
            
            
                Bridgette is awesome. Great service.
            
         
    
        
            
            
                Mrs. Bridgette was very helpful to me with my move out
            
         
    
        
            
            
                Ms.Bridgette @ the location 4121 greenbriar was very helpful and knowledgeable 10/10 will recommend
            
         
    
        
            
            
                Bridgette is WONDERFUL. So helpful
            
         
    
        
            
            
                Mrs Bridgette nice and helpful
            
         
    
        
            
            
                MRS BRIDGETTE IS A VERY SEEET AND HELPFUL PERSON
            
         
    
        
            
            
                Bridgette was an amazing help! Kind and offered support when needed! So grateful we had her!
            
         
    
        
            
            
                Bridgette is the best! So helpful!!
            
         
    
        
            
            
                Ms. Bridget you are simply amazing thank you so much for all your help your kindness. Your facility is clean very clean bathrooms are clean. Again thank you
            
         
    
        
            
            
                Ms Bridgette did a great job in helping me get a unit. She was very helpful & knowledgeable!
            
         
    
        
            
            
                Bridget was super helpful! A very easeful process to rent a unit
            
         
    
        
            
            
                Ms Bridgette helped me so many times in person or through the phone I’m very happy with the service I received thank you for being great at what you do
            
         
    
        
            
            
                Ms Bridgette helped me get everything straightened out with my unit! Thank you so much.
            
         
    
        
            
            
                Ms. Bridgette took good care of me!
            
         
    
        
            
            
                Ms Bridgette was helpful to me helping me getting the unit I needed
            
         
    
        
            
            
                Ms Bridgette is so helpful and nice glad I came to this location
            
         
    
        
            
            
                Ms Bridgette was the best! I needed information on a unit, she was so kind to me and knowledgeable. Every place of business needs a person like Ms. Bridgette.
            
         
    
        
            
            
                Ms Bridgette is amazing and very helpful
            
         
    
        
            
            
                Ms Bridgette customers service was top notch during my visit and set up of my storage . Thanks alot
            
         
    
        
            
            
                Ms BRIDGETTE WAS VERY HELPFUL
            
         
    
        
            
            
                Ms Bridgette was amazing helping me with a unit
            
         
    
        
            
            
                Bridgette was very helpful. She took her time to walk me through the process of upgrading my unit. She was very knowledgeable and pleasant.
            
         
    
        
            
            
                Bridgette is the greatest! Love this storage facility!
            
         
    
        
            
            
                Bridgette
Excellent customer service
Grading assistance
Need promotion
            
         
    
        
    
        
            
            
                Ms Bridgette is amazing she was very helpful took me to see the unit so I would know what  to get so glad I can to this location
            
         
    
        
            
            
                We’ve had our unit here for about 15 years. Bridgette has been such a great addition to this location. She is very knowledgeable and communicative about everything. It has made things a whole lot easier for us as we receive a lot of packages here.
            
         
    
        
            
            
                Ms Bridgette is so friendly and helpful
            
         
    
        
            
            
                Mrs. Bridgette is an excellent person, her personality, professionalism, and her ability to help you in the entire process is outstanding.
            
         
    
        
            
            
                Ms Bridget was very very helpful I couldn’t made it without her help.
            
         
    
        
            
            
                Ms Bridgette was very nice and helpful to me when I needed her help
            
         
    
        
            
            
                Ms Bridgette was very helpful and nice helping me
            
         
    
        
            
            
                Bridgette was so helpful at assisting me with a few units I was looking at she was very attentive and kind and provided excellent customer service
            
         
    
        
            
            
                Ms Bridgette was nice helping me with getting my unit
            
         
    
        
            
            
                Bridgette was very nice and helpful with helping me transfer to a smaller unit
            
         
    
        
            
            
                Very helpful! Bridgette got us in quickly before a renovation
            
         
    
        
            
            
                Mrs Bridgette was amazing helping me with getting a unit so glad I came to this location
            
         
    
        
            
            
                Mrs Bridgette was so nice and helpful and answered all my questions
            
         
    
        
            
            
                Ms Bridgette was very nice and helpful about what I needed to know when I get ready to move out
            
         
    
        
            
            
                Ms Bridgette is the greatest help me get my storage unlocked and has helped me threw moving process
            
         
    
        
            
            
                Ms Bridgette was very nice and friendly
            
         
    
        
            
            
                Bridgette was amazing with helping me with my unit
            
         
    
        
            
            
                Mrs. Bridgette Was helpful an assertive with my visit.
            
         
    
        
            
            
                From my experience, Mrs. Bridgette was absolutely outstanding — warm, attentive, and truly went above and beyond to make sure everything went smoothly for me
            
         
    
        
            
            
                Bridgette was very helpful and nice
            
         
    
        
            
            
                Bridgette was super helpful!!
            
         
    
        
            
            
                Mrs Bridgette helped me find a unit that suited my needs was extremely patient and helpful throughout the entire process!
            
         
    
        
            
            
                Great location and clean facility. Ms. Bridgette was also very helpful and well versed in her role. Her kindness and professionalism is unmatched.
            
         
    
        
            
            
                Mrs. Bridgette was very helpful and nice helping me with my unit.
            
         
    
        
            
            
                I recently opened up a unit at this location and had the pleasure of working with Bridgette. I will admit that when I arrived I was short tempered as I had had a trying day. Bridgette noticed my mood and was patient and empathy towards me . I wasn't expecting to be met with such kindness and understanding. I appreciate your help and assistance.
            
         
    
        
            
            
                I stopped in at the public storage over on Greenbrier. I had a lot of questions and talked with Bridgett B. I found that she was very informative about public storage. What’s available and What I was looking for she took her time to explain all the things that are available now with public storage, I was very pleased with the conversation and I will be back.
            
         
    
        
            
            
                Mrs Bridgette was absolutely lovely and helped me get what I needed done :)
            
         
    
        
            
            
                I had a fantastic experience with Bridgette at Public Storage. From the moment I walked in, she was very welcoming, knowledgeable, and incredibly helpful. She took the time to explain all the storage options, answered all my questions patiently, and made sure I got exactly what I needed. But what really stood out was their professionalism and genuine care for customer satisfaction. The entire process was smooth and stress-free thanks to their attention to detail and excellent customer service. I Highly recommend this location—and if you get to work with Bridgette you’re great hands!
            
         
    
        
            
            
                I had the pleasure of meeting Mrs. Bridgette while I was in the process of securing a unit. Her customer service was absolutely amazing, and her knowledge was truly superb! I’m very grateful I had the chance to meet her — she made the entire experience smooth and stress-free. You truly have a wonderful employee on your team!
            
         
    
        
            
            
                Went here looking for an affordable unit to house some things during a difficult time. Ended of finding an ram in the bush. Bridgette is nothing short of an angel. Shes kind and caring. It wasnt just about getting a customer to buy with her. She actually took time to listen to me and my story. I'll definitely be referring this place to others. Thanks Ms Bridgette.
            
         
    
        
            
            
                Bridgette was so pleasant! Customer service was top tier !
            
         
    
        
            
            
                Best location hands down! Miss Bridget was awesome she helped me understand the process and even went out her way to make my day and feel comfortable it's stressful moving but Miss Bridget made it tens time easier and organized my move all together.
            
         
    
        
            
            
                When I tell you the worker Bridgette gave me some of the best help I have ever had made my move in so easy and helped me with everything ☺️ ❤️
            
         
    
        
            
            
                Great location and staff. The lady that helped me was very nice, welcoming, and knowledgeable. I had a lot going on and she really helped levitate a lot of stress. Thank you to Miss Bridgett.
            
         
    
        
            
            
                Bridgett was incredible! Thanks for all your hard work.
            
         
    
        
            
            
                In the area shopping for storages stop by the store and the wonderful lady Ms. Bridgette was very welcoming, helpful and knowledgeable of prices and services.
            
         
    
        
            
            
                Miss Bridgette is super helpful and informative when it comes to the different types of units at this location.She is truly so welcoming and knows what’s best for the customer always !!
            
         
    
        
            
            
                So helpful and fast/efficient!  Thank you Bridgette, you’re wonderful.
            
         
    
        
            
            
                Bridgett was excellent!  She is very professional, friendly, and helpful!
            
         
    
        
            
            
                First off let me just say that Ms Bridgette is a pleasure to speak with and I wish everyone would have the same level of customer service she has. She was on top of everything and made me feel so at ease. Thank you thank you thank you!! It’s so rare nowadays that I had to leave a review.
            
         
    
        
            
            
                Ms. Bridgette has great customer service and goes above and beyond with helping get a unit!! Definitely Recommend!!
            
         
    
        
            
            
                Mrs.Bridgette always friendly and helpful.  I had a lot of questions she answered without hesitation.
There should be be a her at every location.
            
         
    
        
            
            
                I would like to recognize the outstanding customer service experience I received from Bridgette. She was a welcomed spirit of pleasantry. Her service was outstanding as a great representation of your company, of which is not as practiced in today’s industries. She is a jewel.
            
         
    
        
            
            
                Spoke to Bridgette and she was such a nice lady and informative
            
         
    
        
            
            
                Ms. Bridgette was extremely helpful and very friendly
            
         
    
        
            
            
                Ms Bridgette she's amazing, she did everything fast and was extremely helpful
            
         
    
        
            
            
                Ms Bridgette has been a blessing helping me finding the correct Unit for my sorarge needs. Very helpful very friendly!
            
         
    
        
            
            
                THE EXPERIENCE AT PUBLIC STORAGE WAS ABOVE AND BEYOND EXCELLENT!!!!!! 10 times highly recommended, and The Office Is Superb. She made the Experience unmatched. Thanks Public storage. ❤️❤️❤️❤️❤️❤️
            
         
    
        
            
            
                Ms. Bridgette was very helpful helping me with my storage.
            
         
    
        
            
            
                I came to the location for assistance and Bridgett was extremely helpful and knowledgeable. Thank you for your help!
            
         
    
        
            
            
                Ms Bridgette great talking to Ms Bridgette. Took care of my request without a problem thank you. Fred warner
            
         
    
        
            
            
                I recently had the pleasure of working with Bridgette to open a new storage unit. Not only was she knowledgable in the process, but she was kind and understanding. Bridgettes customer service was wonderful, alongside the facility being well kept. I strongly recommend this site and look forward to working with Bridgette in the future.
            
         
    
        
            
            
                Ms. Bridgette was very nice and helpful she stop her lunch to help me with Purchasing some boxes.
            
         
    
        
            
            
                Thank You Bridget. You are so nice and polite very welcoming. This location is very clean. Thank you public storage
            
         
    
        
            
            
                Bridgette is incredibly helpful and kind. If you have any questions, don’t hesitate to reach out to her—she’s always ready to assist and provide valuable support.
            
         
    
        
            
            
                Came to the store today looking for a Unit, and Miss Bridget was just so wonderful she made the whole experience so much easier than i expected.
            
         
    
        
            
            
                There is never a property manager on site and the numerous times I have called, I have never been able to get in touch with a real person. Once while I was storing my items here their electronic gate system failed and I was entirely unable to access my items.
            
         
    
        
            
            
                rolltop on a boxcar clean n cochon tip
not actual feasibilities ‘portable low voltage campsite’
transport activity equipment
            
         
    
        
    
        
    
        
            
            
                Marcelo was so helpful answering all the questions I had. Great customer service!
            
         
    
        
            
            
                Marcelo gives great service
            
         
    
        
            
            
                Marcelo made the unit shopping experience a breeze. He was kind, courteous, reassuring, and when I expressed my concerns from what I saw on other reviews he made sure I felt heard and seen. He answered all my questions diligently and absolutely made for an excellent experience. Couldn't have asked for a better representative of the company to work with.
            
         
    
        
            
            
                This public storage is awesome. I highly recommend it. Pm Marcelo is awesome.
            
         
    
        
            
            
                Thank you Marcelo for the great service! He answered all my questions and had a great attitude!
            
         
    
        
            
            
                Shout out to Marcelo, I had a great experience during my last visit! He was very communicative, kind, and caring. Definitely recommend this location!
            
         
    
        
            
            
                I really appreciate Ms. Bridgette being so patient and helpful during this process. I will be sending all my friends and family to this location.
            
         
    
        
            
            
                Their "temperature controlled" units are set to 83 degrees which makes it impossible to work out of them for most of the year. They do this to save a few bucks on their utility bills. I also consistently see water inside the building. If you plan on being in and out of your unit pretty regularly, I would avoid this place.
            
         
    
        
            
            
                Marcelo is an outstanding and hardworking guy.
            
         
    
        
            
            
                Marcelo  was knowledgeable. Thomas up
            
         
    
        
            
            
                I’m really glad I chose this location for my first storage unit while I’m away at school. The staff, especially Kabria, was incredibly helpful and accommodating throughout the process. It made everything so much easier! I would definitely recommend.
            
         
    
        
            
            
                I would 0 stars if I could! ELEVATOR HAS BEEN BROKEN FOR 30+ DAYS! I rented a storage unit on the 2nd floor that I cannot even utilize because the elevator is broken. I’ve called, left VMs, called the main line and just get out on hold for hours. PLEASE FIX THE ELEVATOR!
            
         
    
        
            
            
                Was out of town, tried to pay by phone on numerous occasions,  was met with a recursive loop that kept leading me back to the main menu, so I was unable to make a payment.  They sold my storage unit after less than one month, and without giving me a chance to pay the arrears.  I tried to pay immediately once I got back in town.  Conveniently, nobody was around.  Good luck getting a human on the phone.
Not sure what the divine penalty is for stealing a man's golf clubs, but a hexed colon seems like a good place to start.  I earned my place on the course.
            
         
    
        
    
        
            
            
                Very great customer service!!
            
         
    
        
    
        
    
        
    
        
    
        
    
        
    
        
            
            
                Great staff, nice, quiet environment highly recommend to anybody in the Houston area.
            
         
    
        
            
            
                The worst ever experiencing  nobody is on property no gate c ode for.movers company no helping  on property  at all I want my unit cancel they're nothing in there  movers cudnt find units. Property was locked up with no mana on site
            
         
    
        
    
        
    
        
    
        
    
        
    
        
    
        
    
        
            
            
                Great location and good customer service by Marcelo
            
         
    
        
    
        
            
            
                It’s a shame Artificial Intelligence will eventually take over Yesseli’s job. She’s highly intelligent and very well educated.
Es una lástima que la inteligencia artificial eventualmente tomara el lugar de Yesseli. Es una joven muy inteligente y bien educada.
            
         
    
        
            
            
                Yessely was very helpful during our visit at the storage facility. The facility was well maintained.
Thanks for doing a fine job.
            
         
    
        
            
            
                I’ve been using this storage facility for years, and Yessely is fantastic! She’s professional, friendly, and always helpful. She consistently ensures a smooth and hassle-free experience.
            
         
    
        
    
        
    
        
    
        
            
            
                This store always has amazing customer service
            
         
    
        
    
        
    
        
            
            
                Yessely is so nice and helped me find prices for garages to store my stuff
            
         
    
        
            
            
                Had a bit of a hiccup my first time visiting, but once I got in contact with the property manager everything was swiftly resolved and my experience has been nothing short of spectacular since. The staff is very kind and ensures you are having a positive rental experience!
            
         
    
        
    
        
            
            
                I had a very good experience here, the manager was professional and helped me out on a last minute move in which I greatly appreciated. Highly recommend this location
            
         
    
        
            
            
                Excellent and polite staff. Very convenient area and access to storages.
            
         
    
        
            
            
                Yessely is wonderful! She’s a great representation of what a welcoming environment is meant to be. I’d definitely recommend to anyone.
            
         
    
        
            
            
                My first time ever renting a storage unit and the whole process was super easy.
Yessely thank you for breaking down my monthly payments and explaining the insurance requirements.
            
         
    
        
            
            
                Craig was very helpful and on top of what needed to get done.  I was in good hands and all went smoothly!
            
         
    
        
            
            
                Yesenia is a sweetheart. Help me out
            
         
    
        
            
            
                Thank you Yessely for a great experience!
            
         
    
        
            
            
                I have two spaces here and the team on site has been outstanding. Great people, location is perfect, incredibly easy to access, clean, and all around awesome experience.
            
         
    
        
    
        
    
        
            
            
                Yessely was very helpful and professional
Thank you 🙏🏻
            
         
    
        
            
            
                Absolutely horrible customer service, I've dreaded my whole experience at public storage @ Greenbriar.
            
         
    
        
            
            
                absolutely great staff, a young lady named yessely helped me & my dad find a perfect size unit for our belongings and made the overall interaction easy and understandable for my dad who only speaks spanish.
            
         
    
        
            
            
                Great customer service, made the process so much easier. Yessely was a major help.
            
         
    
        
            
            
                Worst storage experience. No on-site staff, keypad to storage building is often broken preventing access. When you call the property manager, they are lazy and unhelpful.
            
         
    
        
            
            
                Ms. Latoya was very helpful, she has excellent customer service and she is very informative, she got me all the information I need to get a storage unit when I'm ready to get one.
            
         
    
        
            
            
                Ms. Victoria, has Stellar customer service and is a great asset to the company of every question that I asked very knowledgeable thank you Victoria
            
         
    
        
            
            
                Once you sign on with this group they continue to increase the rental rate.  I have been online and found other interior air-conditioned spaces for less.  I most likely will be moving to the nicer facility.
            
         
    
        
            
            
                Victoria is the best! She made my experience storing my stuff with public storage excellent. I feel very safe and comfortable with them. Keep up the good work Victoria!
            
         
    
        
            
            
                The manager here is very helpful and gives great customer service.  She does everything she possibly can to make sure the customer is happy and comfortable.
            
         
    
        
            
            
                Victoria was wonderful and very knowledgeable. You helped answer all my questions and made my move in and out our process so seamless
            
         
    
        
            
            
                I came to the property to look for a unit, Victoria was very nice and helpful. I was able to find the perfect unit for my needs!!
            
         
    
        
            
            
                Thank you Victoria beautiful and awesome girl! ❤️❤️❤️❤️❤️ Thank you for showing me some love
            
         
    
        
    
        
            
            
                Victoria went above and beyond to help me and my sons during our move.  We needed to switch units when one of our
Items didn’t fit and she was able to find us another unit quickly and seamlessly.  She even came out and offeeed us some water since it was so hot out.  Thank you for your great service, Victoria!  We appreciate you!! 😁
            
         
    
        
            
            
                Victoria was fantastic.  Very helpful during a snag and resolved everything timely and professionally.
            
         
    
        
            
            
                They are the great. Amazing service. Super friendly and helpful!
            
         
    
        
            
            
                Great customer service!  Victoria is very responsive and available to assist with any questions or concerns.
            
         
    
        
            
            
                They came through for me and I am grateful.
            
         
    
        
            
            
                Great customer service from Edrick? He was super helpful and sweet and this was our first time using public storage so we were a little stressed out about the whole process but he really helped us out!
            
         
    
        
            
            
                Shopping for space and these folks are way out of market on monthly price and a steep move in fee. Moving on to the next facility
            
         
    
        
            
            
                Yolanda, the manager at the Greenbriar location is outstanding, she goes above and beyond, and is always very helpful.
            
         
    
        
            
            
                Yolanda is the best at this location! She’s extremely helpful and incredibly kind!
            
         
    
        
            
            
                Amazing is the word to describe Yolanda. She is the best.
            
         
    
        
            
            
                Yolanda great customer service. She got my rate down to $104. Thank you
            
         
    
        
            
            
                Expensive for nothing for a small storage.... No air condition, no elevator.....
            
         
    
        
            
            
                I unexpectedly needed to make a last-minute change to a larger unit and the staff were incredibly accommodating. I called when I was about 15 minutes away with my moving truck and they had it all set up by the time that I arrived, so the crew could start unloading while I handled paperwork. Great service!
            
         
    
        
            
            
                So yeah came in the public storage mad about moving and Yolanda help me get everything situated. She really helped me out today get everything together .
            
         
    
        
    
        
            
            
                No one was in office when sign said open could not get movers carts ended up making me pay more to movers.   No one is ever there. Worst customer service ever
            
         
    
        
            
            
                GREAT EXPERIENCE WITH YOLANDA SHE HELP ME AND MY MOM OUT WITH STORAGE SHE IS AMAZING !!!
            
         
    
        
            
            
                Susan customer service was phenomenal.
            
         
    
        
            
            
                Yolanda Reed is truly the BEST..such a people's person.Sweet and polite..you can tell this young lady parents raised her with respect and manners.So nice to see a friendly face.
            
         
    
        
    
        
            
            
                Thank you Miss Yolanda for your wonderful storage experience. Your knowledge and understanding of moving into a unit and the tools that could enhance the transition is amazing. She won’t forget to tell you about the Orange Door Insurance either!! Making sure I’m secured up to a max of 5000. I appreciate your customer service, thank you again!
Larry
            
         
    
        
            
            
                I’m 60 years old. And they’re expecting me to carry my dead parent’s belongings up to the 2nd floor. I’ve had a unit here for 10 years and it’s never been like this. Run the other way. Anywhere but Public Storage, as I expect they’re all declining the same way.
Edit:
I did mange to get everything put away. But I also noticed that the A/C is still out.
Three weeks ago I had been inside to arrange and prepare. I noticed the the A/C was off but assumed it was a one off. Apparently it’s a month long ordeal!
I can’t have this. I had assumed I would keep my belongings here until my own retirement and resettlement. But it seems that it won’t be possible.
I’m very upset.
            
         
    
        
    
        
            
            
                This is a wonderful place to store your stuff. Very safe and secure. I reserved a unit that didn't work for me after I got it and Yolanda worked with me to get me in a different unit the same day. The customer service she showed was amazing. Highly recommend this place.
            
         
    
        
            
            
                I had to move ASAP. I walked in right a closing and Ms. Yolanda help me with no problem. She even stayed until I finished. Thank you she is the best.
            
         
    
        
            
            
                Yolanda the property manager made sure I had everything i needed,
            
         
    
        
            
            
                The service given by Ms. Yolanda was one of a kind.  Very professional and the office and property was clean.
            
         
    
        
            
            
                Manager gave fast and friendly service
            
         
    
        
            
            
                My started out so horrible of course moving unexpectedly is stressful but once I stepped foot on the property all my worried seemed to go away. The property manager was so helpful, made sure the movers that I was working with helped me to the fullest, made getting a storage unit so quick and simple. Will recommend ppl come to this location and company
            
         
    
        
            
            
                Yolanda is one of a kind. Thank you