Public Storage Self-Storage Units at 2405 Jackson Street, Houston, TX

Great customer service Tiffany did wonderful today !

Tiffany was so good she was wuick and easy and had a gret perinality

Great customer service Tiffany and Ms.Kim are Phenomenal and provide quick and easy service !

Tiffany was so pleasant when my husband and I came into get pricing on a space. She was so knowledgeable, had a warm smile. We like this location very much I was a secured that the property is closed down when she leaves for the day. I feel my stuff will be secured, and safe.

Ms Kim and her daughter are great! The facility is very clean and well taken care of. I recommend this storage facility to anyone looking for a secure and safe space.

Such a great experience, very nice customer service.

Kim helped me to rent a storage unit today she was very knowledgeable and was very nice to me .

I love the pleasure spirit when I go to my storage and Mrs. Kim have a beautiful attitude towards all the clients that have a storage on Jackson Street

Ms. Tiffany is totally AWESOME. She was very professional and speedy. I was in and out with my rental setup quickly. I highly recommend that if you need a storage at the location on Jackson street, please ask for Ms. Tiffany.

Kim was very helpful helping me load the app and showing me how to access the gates, elevator, etc.

Excellent service, Kim is very friendly.

Well organized and good customer service especially by Tiffany Bradford

If I could give Tiffany 10 stars, I would. She offered us ice cold water on a scorching hot day. Thank you!!!

Ms. Kim was amazing love this location 📍

Checked out a unit at this location and Ms. Kim was incredibly polite, professional and knowledgeable about all my inquiries. I would highly recommend this location and her to anyone looking for storage.

Kim was absolutely amazing! My visit was phenomenal and made me feel great about the location I chose. She was very knowledgeable, caring, and her help was greatly appreciated. Such a great addition to the public storage corporation.

Ms. Kim(2405 Jackson St. Houston) is a lady with a heart of gold. My roommate and I met her about 3 months ago. We have had some problems with upper management that almost stopped our meeting. Once we got there, it was like everything I was upset about subsided. She helped us get into a unit and was the reason I had to do this review. She really cares about people. She has renewed my spirit in customer service. I appreciate her so much because she went beyond the call of duty to help people that were in a jam. Thank you Ms. Kim and also a special thanks to their DM David F. I had a bad attitude when I first talked with him. He held his on and in the end was very accommodating. I give them both my best regards and to let everyone know that Ms. Kim and David F. of Public Storage are my storage heroes. This large company hasn't lost that great customer service that makes the difference. There is only one storage company for me. Public Storage.....YOU ROCK...

Tiffany is the best staff member great customer service and very helpful

It’s been over 6 months since I moved my things into storage and everyone I have spoke with has positive energy and willingness to answer any questions. Ms. Kim is who I speak with the most and she is just a sweetheart!

I am writing this review about 2405 Jackson Street location!!! The employees at this location go above and beyond to help you in any way they can to make you stay. Ms Kim is the best, she follows up if you leave a message she calls you back and takes care of the matter immediately. I love her sweet disposition she has the right position she is a problem solver.

Great service

I would give more STARS if I could … Ms. Kim was amazing in helping me with my new unit and also assisting me with setting up my acct. Facility is always clean is a BONUS … will surely recommend this Public Storage .!!

Ms Kim is helpful and kind. The facility is always clean and easy to access.

Nice location, found the units needed and thankful for the service help from Tiffany.

MissTiffany was great she help me over the phone and in person she was also e

One of the best locations ! Tiffany B was very helpful and professional! Very passionate with helping me for my big Move ! Thank you again for actually helping and caring about my situation !

Miss Kim was such a standout. This was my first time getting a storage unit. Did everything online but when I entered the store, she walked me through everything including downloading the app so I could have easy access to my unit, the times the storage was open and the additional free carts if I needed it. She told me exactly where to go to find my unit but I really feel like if I asked her, she would have walked with me. Her customer service was direct, warm and very efficient. I honestly had no questions when I left because she answered everything. Can’t wait to come back to see her smiling face! She also was very reassuring about n the safety and lockdown of my unit and the full facility. If you really want to feel safe and supported and your belongings, come see Miss Kim and let her walk you through the process. I also purchased medium boxes to help with my move and it was very affordable and sturdy.

Tiffany gave me great customer service

Customer service was excellent Mrs.Tiffany was so much help when it came to my many questions and needs she is Awesome!!!!

Excellent employee service, Tiffany was a great help!

Went in to ask questions. Tiffany was so nice to me and answered all my questions. Such a sweet person! Still searching but they are definitely at the top of the list. Excellent customer service.

Tiffany was amazing and patient with us 10/10

I had a pleasant experience at this location. Kim is vey knowledgeable, patient and very passionate about customer needs. I’m glad I chose this location.

Ms. Kim provided amazing customer service and was very helpful!

Kim was great. Informative and patient as I didn’t really have a lot of information since I haven’t been to the unit in so long.

Kim was very helpful!

Nice secluded and clean. I love this facility

Mrs. Laura was so great, insightful, and helpful. She definitely went out her way and assisted on everything and more that we needed. Customer concern and support, Etc and beyond!

Laura , was a great help to finalize my unit reservation. She answered all of my questions and explained to me how the units work and the billing cycles in a way I could understand . I like her service!!! Will be coming here again and will recommend it to friends and family that need a place to store belongings!!! Thank you Laura!! :)

This is a great place to keep your stuff. Safe and convenient. The property manager, Kim is excellent and very helpful

Laura is an amazing person that helped us out with our storage units. We have 2 units and she was very accommodating with my movers. Thank you Laura for making it easier for us

Kim was absolutely amazing. Helped us with our huge unit, was a great deal. Really made the stressful situation of moving everything from our home to a storage unit while in the process of downsizing feel a lot less stressful and helped us get the things we needed done!

Laura was very helpful! She was amazing , and definitely helped our move go a little smoother. Thanks Laura

Kim was extremely nice and helpful! She made sure she inform me of the prices and deals and just had excellent customer service

Great place to leave your belongings. Kim was such a big help with assisting me with anything that I needed! Will continue to give my business here.

Mrs. Kim is absolutely business specified and very kind to the customers. And she took the time to listen and walk us through the steps and gave us directions to our storage room.

This site is very nice. Ms . Kim was so very friendly, patient and accommodating She was knowledgeable in getting me into the perfect space for my move. Thank you, Ms. Kim, you're awesome!!.

Girl was helpful today