Public Storage Self-Storage Units at 5600 Bryant Irvin Rd, Ft. Worth, TX

The gate don't work magority of the time from your phone. I should be able to open gate from phone but It doesn't work.

Monthly rate more than doubled since Public Storage bought this in 2022. 7/2022 rate raised from $78 to $107, then 7/2023 raised to $139.00 and 7/2024 was going to be $184.00. Twice I got emails that my unit was “unlocked or improperly locked”and they put their lock on and I had to go through the office and then they make you sign their updated contract (even though payments are made by credit card autopay and up to date). When I got the email about the rate increase for July 1, 2024 a person called wanting me to come in and sign a new rental agreement. I refused and said I was moving out. My autopay for June was made by credit card. June 6 I went to move out and their lock was on my unit and I had to wait until the manager got there at 9:30 AM to open the unit. Inside the unit was the lock I had purchased from them - it had been cut with a hacksaw. So I think they cut my lock off to force me to sign the new agreement and that kept me from accessing my unit until the manager was there. Or their security is bad if they are going to claim that “someone” cut off my lock and then left the cut lock in the unit? Oh, and you cannot talk to a person when you call the number on the office door or the national number unless you choose the prompt to rent a unit. And when Public Storage took over they immediately sent a notice deleting the 10 day notice before lien sale of your unit’s contents for non-payment that was in the All Storage agreement. And if you put your access code in too many times in short order, you are locked out and have to wait until the property manager shows up for business hours. Expect the door to be locked if the one employee is out on the property. So no 24 hour access if there is a problem. Public Storage is predatory capitalism at its finest is what my experience has been.

I've rented a couple of units here since before Public Storage bought the property. In all cases Michelle has been extraordinarily courteous and professional in helping me out with reservations and rentals. She reps the company well.

We have been renting storage units from this facility for almost five years. Great location, nice facility and excellent customer service from Michelle and Jane.

Love this facility! Michelle is extremely helpful!

Michelle is great! Clean facility, friendly staff and great smiles!

Michelle really made us feel like family. Great service!

Michelle is so helpful and knowledgeable! I looked at other storage spaces, but I came back here specifically because of Michelle. It’s also a very clean, nice neighborhood. The facility is a good size – not small and not large. This is the third time in my life that I’ve needed to use storage and interacting with Michelle has made the process so much easier than my past experiences!

The staff was very friendly here

Robin was very kind and helped me pick out the right storage unit I needed!

Went in looking for a storage I was so amazed at how these two ladies treated me in the office, and how affordable it was also the storages are really nice and when they say climate control they mean it here I was so relieved after being in the sun and moving my items some on foot to step inside. I was so happy of the cleanliness and polite attitudes thank you both happy customer here.

I just wanted to give a shoutout to Ms Collette! She was so kind, courteous, and friendly. I felt like I was talking to my favorite auntie. The customer service here is awesome!

Michelle & Jane were both amazing !! michelle gave very clear information on the storage units & even worked around my schedule.. thank you guys for making my first time renting seem like my 50 th !!

very good customer service jane helped me out and gave me a good deal on a unit! (: 10/10 recommend!

Michelle is a rock star!!! She was very helpful and provided us with what we needed. Definitely a go to storage facility!

Jane is an amazing human being!She was my guarding angel today and blessed me beyond measure. Everyone needs a Jane in their life .If you are looking for a storage unit ,come here...or just a friendly face and someone who cares. Jane is legit and will take care of you in a heartbeat. The customer service here is Stellar!!!

Michelle and Jayne were excellent at helping me find the perfect storage for my needs. Thanks

I can't recommend the location on Bryant Irvin Rd enough. Very friendly, more than helpful and genuine. In a world of people that don't know how valuable customers are to a business these two amazing ladies give me hope it's not the case everywhere!

Jayne was extremely helpful, and professional she was able to get me into a unit quickly.

Customer service is great! In and out, all of our needs met!!

Jane was awesome! She was very detailed and made me feel so welcome.

Jane at Simply Storage is simply the best!! I have received nothing but above supreme service from her. From the moment she answers the phone or welcome you with her bright smile. The property is always well maintained, well lite, storage facilities clean and free of pest. When in need of storage look no other plan than Simply Storage on Bryant Irving Rd in Fort Worth!! You won’t be disappointed.

We needed a temporary space to keep product as we waited for our commercial lease to start. Michelle could not have been easier or more accommodating to work with. We got in to a well lit indoor climate controlled space quickly and leaving the space and clean out was a breeze.

Quick/timely manor and customer service is great! They knew what size I needed by just explaining what I have. Jenna and Michelle was super friendly and helpful!

This location is so ideal since it's so close to home, I've lived in the area for years and I have never noticed this place before, they are a little tucked behind trees lining Bryant Irvin Rd. I've even gone to discount tire before and never noticed but they share the same parking lot! I really appreciate the access hours here, until 10pm daily. The last time I needed storage I went to a facility just up the street but their access stops at 8 and it was sometimes difficult to make it in time if I needed to go to my unit after work during the week. I was surprised at how big this facility actually is, it doesn't appear that way when you pull up to the business. The facility is gated and appears well maintained, no trash, weeds, junk or broken stuff laying around. I met with Michelle and she was very detailed and polite in answering all of my contact related questions, she seems to be a really capable manager. We found a space that fit my needs at an affordable monthly rate, I will say it is $7+ than the one down the street although I consider Simply's gate hours and location already worth the slightly higher price, not to mention the customer service, clean and safe facility. You get what you pay for, and then some!

Over 8 years and going!! Michelle is the best, at this point like family. I've never had a problem with pest or anything missing. If there are any changes, Michelle always made sure I was informed. The building is always well kept. Even with the price increase, I wouldn't change. You can't beat good customer service added with great hospitality. This location is the best!!!

I absolutely adore Michelle! Such a hard worker, always puts 110% into everything she does!!

Staff is absolutely wonderful, always positive and kind! Location is great, and easy to find! Security is wonderful I feel like my stuff is actually safe here!

This place is the best. The girls there are super nice. They have lots of units. Definitely check them out!!!

Michelle and Jane were amazing assiting us today. The expedient and efficient service was exactly what we needed.

I love the people in the office. They were really nice and helpful & was able to get me exactly what I wanted. Will definitely recommend

The ladies at Simply Storage made our transition very easy. I own D&D Resale Shop in Benbrook. We are very satisfied!!

Anytime I come here michelle is always beyond helpful and pleasant! Best type of worker you can have for your business, very professional!!

I have been using them for over a year with no issues, Michelle showed me my unit, and helped me when I needed to change Units multiple times. She was very helpful, and professional

I recently looked into this storage company. The first thing I noticed is the friendliness and professionalism of the manager. I did see that the property was pretty clean unlike other storage facilities I’ve checked out. I recommend coming here for your storage needs.