Great customer service, and Karen the manager very professional and nice
The whole experience of renting a unit could not have been easier.
Karen made the whole process so quick and simple!
Karen was very helpful she was very good
Karen was very helpful and informative with me. She answered all my questions without impatience. She was key in helping me make my decision and making sure I had all the information needed for a good rental.
Clean premises and easy to access from busy street. Reasonable rates.
Karen was very helpful in handling my lease!
Great Service, and Great Energy Mrs Karen was a big help
Karen was great very helpful.
Karen is always very nice, helpful, professional and knowledgeable I would highly recommend this storage facility
Karen was really professional and nice!!! Make experience really convenient and comfortable!!! I think she is an excellent manager!!! Karen is still very professional and nice
Karen was extremely nice and knowledgeable throughout the entire renting process.
Karen is as great and very helpful
I had a great experience at Public Storage thanks to Karen who assisted me. She was professional, friendly, and incredibly helpful throughout the whole process. She took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with my rental. It’s rare to find such genuine and attentive customer service these days — she truly went above and beyond. Highly recommend this location because of her!
Denise is very kind and lovely person.
Karen provided exceptional customer service and assistance in completing my rental at the Granbury Public Storage location.
Thank You Karen!!
Karen was VERY helpful!!!
Transaction went smooth. Very professional and friendly. My first storage ever rented. Was pleased.
Karen was very polite and helpful and we enjoyed our visit with her
Karen was Amazing!!! Karen Explained the process really well. This was my first storage experience and she made it enjoyable!
I got a storage space here at public storage and spoke with Manager Karen Taylor and she was so very kind and sweet and knowledgable in helping what I needed. Very very pleasant woman and she made me feel very safe on renting a storage unit with them. Karen was great to work with and I am happy there is someone like her as a manager for this storage facility.
Karen made my transaction smooth and easy. Top tier customer service!
Wonderful lady had a great conversation, highly recommend!!!
Karen is so wonderful! She made the process super easy. She is a kind, sweet spirit! Public Storage is blessed to have her as a company representative!
Karen was excellent at explaining the required forms and how beneficial an increase in coverage would be beneficial.
Ms. Karen is always top notch with her friendly customer service ans bright additude. Time after time when i go into make a payment or ask a question about my unit. She is always willing to go above and beyond to make sure i am well taken care of. She is without a doubt the best employee of the granbury road location. I really enjoy her
Miss Karen was very professional, friendly, informative. She took her time to break down and assist with navigating the website. She would’ve gotten a ten stars, but it wasn’t an option. Thank you Miss Karen!!!
The costumer service is very great would recommend again
Karen is the best
If you ever need any storage place, make sure to come see KAREN, she's is the best
The new manager Karen is beyond amazing!! She very professional! Explains everything makes the process very easy! Best storage unit Iv rented!!
Very friendly service. Karen was great!!!
Karrington was very helpful
Awesome day SHE was very helpful! Come here to put your things away I did
Karen is the greatest, love her🙏❤️
Karen was so helpful!! Thank you
Karen was absolutely lovely, considerate, articulate, and honest. I appreciate her patience and understanding of my customer needs.
Very helpful customer service
Answered all our questions
Karen was very sweet and very helpful!! Need more people like her!! Great Custmer Service!
Thank you Karen for helping me navigate through the online portal and calling back to make sure my confirmation for my unit was received Great customer service on the phone and in person 🫶🏾
Mrs. Karen was so great helping me in my last minute move. If you need storage please come see Mrs. She’s friendly & great. 😊
They gave me a good and fast service
Very easy move in process and efficient friendly service.
Ms Karen is the best helped me and a pretty needy time she’s patient and has a beautiful personality Thank you Ms K
Karen did a good job was very satisfied
Karen was very helpful and professional! Enjoyed my time in the office(:
She was really nice! Definitely go and look at them before you buy them online because we got one that was too small, but she got us into a bigger unit that worked perfectly! Thank you Karen. You are sweet and very helpful!
Mrs. Karen at Public Storage provided exceptional service when helping us with our storage unit. From the moment we arrived, she was attentive, professional, and went above and beyond to ensure we had everything we needed. She patiently answered all our questions, walked us through the process, and helped us find the perfect unit for our needs. Her friendly attitude made the experience stress-free, and we really appreciated her clear communication and attention to detail. If you’re looking for a reliable storage facility, I highly recommend Mrs. Karen at Public Storage for outstanding customer service!
Karen is absolute awesome. She is very professional and friendly. Great people skills.
The employees at this location are super helpful and knowledgeable. This is I have is beyond their control. There is HOLE IN THE FENCE that hasn't been repaired. It's been there for over a year and has not been repaired. Regular break ins at this location. If you want to see the hole go to the far northwest corner. It's behind the kenworth truck that has a broken window from being broken into. It's a metal fence with bars and one of the bars is broken on the bottom and swings side to side. You can't tell it's broken until you push it sideways. Yes they know about it. GET INSURANCE
Karen is always super nice to me when I come to the storage facility. I sincerely and truly appreciate her kindness and professionalism.
Karen was really nice , I wish I could give her 20 stars! The units are also really clean, no problems so far !
Ms Karen has been good property manager and thur me having cancer she been amazing.. Mrs.Money
Karen was very helpful!! She even showed me how to get to my storage unit in the office before I left. Thank you so much for your help.
What a day! SHE made this day move easier! So nice! Great person ! And it was clean
Karen did a great job she was really nice !😊
Karen was great with her help
Was able to get a great price here. Karen helped me out and was really helpful and knowledgeable. Would recommend.
Karen at 6899 Granbury Rd. Went above and beyond to help me. It is her kindness and support that made me glad to have a unit there.
Considering it was a Humpday Wednesday, Karen from location #28124 @ address: 6899 Granbury Road was fantastic in assisting me with having my monthly "paid" account rectified in their computer system on the ledger level, as it does on my account level, considering my storage is at a different location from the one she manages. Someone did the right thing in hiring Karen! Thaaannk you so much for your assistance Karen, you're a rockstar!!!
Employee Karrington was very helpful in helping me find a space.
I just want to say thank you to Sasha for being so helpful and explaining everything to me. She was polite. I have rented from public storage in the past and the customer service I had what not good. As long as she will be there I will continue renting. Thanks again Sasha
Sasha Is An Amazing Customer Service Agent She Is Very Helpful & Caring
Had some issues with my unit being damaged and no other staff seemed to care until Sasha started helping me to resolve my issue. Sasha is always so helpful, friendly and has exceptional customer service. She definitely should be running the show!
Sasha helped me with my storage she was very knowledgeable and helpful!
Sasha was AWSOME! GREAT customer service very friendly and helpful.
"Today I had the pleasure of meeting a Public Storage employee named Sasha. From the moment I stepped through the door Sasha had such a friendly and welcoming attitude. Her entire demeanor was over the top and you don't find customer service like that anymore these days. Her genuine care for my storage needs put me at ease. She took the time to understand my unique requirements and guided me through the various options available ensuring I selected the perfect unit for my belongings. Thanks again Sasha "
Great customer service .My representitive was so helpful
Great location and INCREDIBLE staff. I highly recommend this storage facility.
Great public storage and savannah that works there is GREAT helps you with anything you need! 👍
From the moment my family walked in, Savannah was very helpful and accommodating. Savannah helped us find our unit at a price that worked for us and showed us the ins and outs. Savannah made the process of renting and moving out an easy process. I recommend working with Savannah!
Savannah was fantastic! Professional and helpful on every question we had. Prompt in returning calls and being available on site when needed. We underestimated our storage needs and with Savanna's experience and guidance we added just the right amount more and completed our move on time and on schedule.
Justin was so much help with everything we needed! Even went the extra mile to find a deal for us. Definitely would highly recommend!
Everything looks so much better now that they painted it.
Not a bad place for the price. Grounds are well maintained and secure with a large gate and fence surrounding it. My only issue was I think we have vastly different opinions on what constitutes a climate controlled unit.
Hannah was great!! She helped me through all the steps with getting the storage unit she was great she is fast and friendly and got it all taken care of for me super quick!
Hannah is amazing!!! You need to contact her... she's the best!! 💪🏼🔥❤️
This place is great if you need a safe, no hassel place to keep your things. The staff is super helpful and it's an easy location to get to.
Friendly and competent staff, would highly recommend!
Had a great experience with Hannah here at Public Storage. She was incredibly informative, made the process almost enjoyable even though I’m buying a storage container. Highly recommend, and ask for Hannah for sure!
Move-in and move-out were quick and painless. Would definitely be willing to store here again!
Hannah and Loretta were more than helpful. They were so professional.
Hannah was amazing at getting me setup! Her customer service and knowledge was excellent!
Hannah was great help on info and awesome friendly professional
Mrs Linda and Ms Hannah were awesome, and very polite and very helpful. I recommend you guys to bring your service over here!