Denise was a huge help to me today. I needed help with the app and she went above and beyond to get me through the process. Thank you Denise.
The Manager Jorge was really informative about the process it's a fairly cheap place to store and he was overly nice thank you for the professionalism.👍🏾
Jorge was fast and efficient
Everyone I spoke with over the phone were extremely accommodating however Michelle and Jorge shined the brightest. Michelle was accommodating, endearing and patient with me as we were figuring out what size unit I needed. She referred me to Jorge’s location and he was just as accommodating, patient and sweet as Michelle. They both made my experience seamless. Thank you so much Michelle and Jorge!
I didn't end up using thier services, but the customer service was top tier. The weekend manager, I don't remember his name, returned VM promptly and gave me a tour on short notice.
Great place to rent storage space. Very clean and maintained.
Jorge deserves a raise. Super helpful and knowledgeable about every detail regarding storage units
The manager, Jorge, was so thorough and insightful in helping us decide on the best size, price and space location for our needs. We were so impressed with the facility’s layout, cleanliness, and security features. Jorge was so patient with our millions of questions and concerns. It was much appreciated given the fact that we are placing our valuables knowing they are secure.
Jorge Property Manager at the Bryant Irvin location made the whole process from start to finish of renting a storage space
stress free and was 100% Professional with everything. Best experience ever, Public Storage has a very valuable Management team member they can count on to provide excellent customer service.
Thank you Jorge for getting my unit ready on a short notice!
Since 2022 the staff has always been courteous and helpful, the place clean and safe. The gate always worked! I highly recommend Public Storage.
It took me too long to write a review, but my experience at this Public Storage location was nothing short of excellent and Jorge was the primary reason. He was very helpful and informative during the initial rental process and always warm and pleasant if I saw him when I was visiting my unit. The unit, itself, was perfectly suited to my needs and quite affordable. The move-out process was quick and simple; I’d be glad to rent from them again, should the need arise. Thanks again, Jorge!
Went in to view a new rental unit. The attendant was very helpful and was able to get everything taken care of very quickly.
Great customer service and property was very clean. Would recommend to friends.
Jorge was very helpful and helped me find exactly the right storage unit for my needs.
Jorge helped answer my questions and made sure check-in was a breeze. Would recommend.
Jorge was very thorough about the process and provided helpful tips with the app!
Jorge was great. Clear instructions and directions. Great communication.
Excellent service,Jorge was very very helpful.
Jorge was awesome
Very professional and kind
I was having a hard time getting some things straightened out with my account!!! Jorge took his time to explain in detail what I wasn’t understanding about such issues. He straightened things up and lifted some pressure off of my day to day momentary struggles! Thanks for GREAT customer service at this Public Storage!!!
Today I went in to get a unit and had the best experience! I originally had gotten a unit in Benbrook but wanted to transfer to this one. They were extremely helpful, patient with the questions I had as well as with the information with the previous account, and amazing! I was able to see the unit I was get before purchasing as well!!
Zero problems. Great location and friendly staff!
Karrington is very good represented He do a good job
Jorge was fantastic and made the trip for me extremely easy.
If you're looking for storage AND great customer service, ask for Michelle.
Michelle does such a great job at Bryant Irving Public Storage- always friendly, efficient and helpful! Enjoy doing business with her!
It has spacious compartments the problem that I saw it was up on the hill, and every row had a hell of its own
I've rented from 2 or 3 public storages over the years, but I have never met a more helpful employee than Daisy. I wasn't sure what size I needed and I didn't want to spend more than I had too, and Daisy knew which size would be best for me, and was patient enough to take the time to show me 3 different sizes. In the end I went with the one she suggested, and it is a perfect fit. I wish more places had managers like her
Michelle at the Bryant Irvin location is a TOP NOTCH Manager. She is always so friendly, helpful and action oriented. She always greets you with a smile and provides top notch service. I was recently frustrated with all the rate hikes at this location and she assisted with giving me a credit on my units. She’s a rockstar and should get a raise! :)
Michelle at the Bryant Irvin location is a TOP NOTCH Manager. She is always so friendly, helpful and action oriented. She always greets you with a smile and provides top notch service. I was recently frustrated with all the rate hikes at this location and she assisted with giving me a credit on my units. She’s a rockstar and should get a raise! :)
Daisy helped us out and very pleasant and professional. Thank you Daisy
Outstanding! Great move in specials and Daisy is awesome.
Daisy really helped me when I was dealing with an emergency with my living situation and needed a unit fast because of the time crunch I was under trying to get things done, she was very helpful and it was very much appreciated.
Was very helpful, had a very positive attitude. Randi and julie were both super attentive. Will recommend my friends and family
Have a long limousine that needed storage last minute . Annabelle the manager was so helpful and got the problem resolved quickly and even helped guide me in .She made a stressful situation Amazing. Top marks for Annabelle she definitely needs some type of recognition .She is a difference maker
Anabel - Fantastic Service & Very Knowledgeable!
Went to public storage to get information about storage and Anabel was such great help really professional. Will be renting here in July when I need storage. Thanks Anabel!
Great very nice very clean and spacious