"The" Karen was Spectacular today! Made the daunting experience of moving here painless and easy. Her personality was extremely pleasant too! Very nice !! It's so refreshing to see great customer service!
Great attitude and customer service.
Karen was very helpful. Staff was very friendly. Facility was very clean.
Karen was great in helping us with the fire alarm inspection
Karen was amazing and helped me with my account. She was very nice and understanding. I definitely appreciated the service.
Karen is the bomb with recommendations, ease of process to lease a space, and hospitality! The facilities are always clean and the elevator is always functional. So no stairs! Been here two years with excellent service from Karen. Thank you!
Karen is always friendly and professional. The storage is clean and neat! Very secure
Karen is helpful, friendly and professional. The site is clean and secure.
good service, no hassles when accessing units
This my first time ever doing this and Tory a great amazing customer service love her energy and great spirit and keep her
Karen was very helpful and nice arrive when I arrived.
Karen was so helpful and got us taken care of with ease! I highly recommend asking her for help, and using this storage facility!!
Clean, secure facility. John was very helpful and supportive.
This facility goes up and beyond for their customers. Their customer service is exceptional,
Great service love storing with you guys. Karen is a great worker. Will be doing business again.
Stephanie was very helpful today
John was very professional and helpful with my move today !
I think his name was John. He was really awesome! Easy to communicate with and answered all my questions. With this being my first time getting a storage i had a lot of them. He was soooooo friendly. THANK YOU SO MUCH!
Informed tour, friendly service from Kim!
Awesome help with Melinda she has great customer service and was a major help with our unit.
Goes above and beyond to ensure things are done right
Super helpful staff, Karen was so friendly and helped me get the storage unit I needed easily!
Karen helped us out! Cool person.
Very nice helpful kind staff, secure and clean!
You can t find a better property manager. Moving in I was able to take care of all my questions as well as know the security in the facility was up to snuff in such a dense area. I'm very happy I was there when I was. I hate to go but I'll be back when I can. ❤️
Great place to store your equipment.
Karen is VERY helpful and gave us all the information we needed. She is AWESOME and the absolute kindest person I've ever met!!! She is who will keep us coming back!!! Thank you Karen
She has always been very helpful. She has helped in various situations with a great attitude.
Mrs. Stephanie is fantastic & phenomenal!! The best! If you need help with storage go see her only!! 🙏🏽✨💯
Great and bubbly personality
Thank you John for all your help at the property.
Public Storage at Hamilton Place in Chattanooga is so helpful. Took some stuff to my storage unit today but I forgot the access code. Went to the desk and Stephanie went out of her way to help. You rock!
Overall great experience the last 6 months with this public storage. Thanks Stephanie for your help!
.Sheri is professional and provides great customer service.
Karen and her staff are great. They keep the building clean and are always in great spirits.
I highly recommend Public Storage, especially if you have the opportunity to work with Tory. Her dedication and exceptional service made my experience stress-free and enjoyable. Thank you, Tory, for all your help!
Melinda was great. She helped me get all squared away with what I needed with my unit.
Stephanie and Shadda were absolutely wonderful! They assisted me with my account and unbeknownst to me, there was not a contract listed when I initially signed up back in 2021 but these two wonderful ladies took care of everything. Unlike other storage units, the storage facility is always clean and smells so fresh. Climate Control is the way to go. if you are interested in renting a storage unit, Public Storage Climate Control is the way to go, and be sure to stop by the Hamilton Place location. You will definitely receive a 5-star treatment. Stephanie and Shadda not only keep the place immaculate, but they are so knowledgeable. Thank you ladies for all of your help!
I have talked to Karen multiple times, and every time she has been friendly and helpful.
I now have three units in your Hamilton Place location, and I am confident that any issues or problems that may arise will be handled quickly and professionally.
Karen has been exceedingly helpful in all respects in answering questions that I have had.
I feel that my property is secure and well maintained. I would not hesitate to recommend your Hamilton Place location.
Karen makes me feel like family.
I forgot to add that they tell you you have until the seventh but they charge you late fees on the 7th.. you have til the sixth!
Very easy to access and good prices.
Craig was super helpful at helping me change over information on my business unit to the new management I have.
Love storing all of my things! My favorite part is that they don’t ask questions!
Very helpful and friendly !
Follow up was great
Just rented a unit from Karen for our work. She made the process so quick and easy and was so pleasant to deal with. For all your storage needs Karen is your gal!
Kim was super friendly and helpful and made the process of signing up so easy!
Karen and Liz are great people to work with!!!
Sheri was very helpful! I definitely recommend this place.
Friendliest folks from my hectic Friday!!
Great place to store things, Mackenzy was super helpful!
Sheri was very helpful and patient. She didn't rush me at all. A very delightful lady!
Tracy was amazing for her first rental
I highly recommend Public Storage. Karen is so helpful, polite and knowledgeable! Great customer service!
Shadda was super busy the day she helped me because she was covering a shift for someone else but she still took the time to fully explain all the details if renting and showed me to my unit. It was very clean and cozy!
Excelent service from craig
I am gonna tell you this i would pick this one before any other ps cause loretta is the bomb she helped me when i found out the freezer was still Full of food and she helped me get it out and then I found out my washer her clothes in it and she help me get that out if she’s a great person and she helps you and has great customer service when I tell you she is somebody that can handle any situation if I could tell about her personality, that if they was the move to like another city ps or to you know Memphis Tennessee she will do good at the Public Storage even though because she is awesome and let me tell you the inside of that place is cool they don’t play no games at all that place is clean. I’m talking about is even the parking lot is clean and it is a good location so it’s like a win-win for real.
I absolutely love Public Storage, I was fortunate enough to have locked in a good deal around the holidays about a year or so back, it has always been a pleasure speaking to any one of the employees, they are all super kind and very helpful. The property is very well kept and serves every need and more as my choice of storage!
Mackenzy is such a nice man. He is courteous kind and very knowledgeable. I highly recommend anyone who needs a storage space to rent here.
My experience with this location was truly amazing!! Staff was very friendly & helpful. You can tell they really care about you & you’re just not another customer. This facility far outweighed my expectations. It is immaculately clean & very well maintained. Thank you for everything Ms Karen it was very much appreciated❤️
Karen is always great to work with. Thisbis by far the best place I've rented from
Miss Sheri was VERY pleasant and professional al to deal with! I love having her at the Dayton Boulevard Public Storage!
Karen has been great during everything!!!!1
KAREN IS AMAZING. She cares so so much about the tenants.
Karen goes beyond customer service when I first got my storage unit she was more than willing to listen to what I was going through she never complained she just opened up heart and spirit and told me she would be there if needed any help thank you for placing such a warm caring individual in your establishment
Karen is great! Mackenzy was very helpful.
Karen and MacKenzie were the best!!!! Go see them.
Karen was extremely kind, and has a beautiful spirit! She was very helpful to my wife, and I, and took time to show us everything!
Thank
Karen was awesome! She was very helpful anytime I needed her.
Brooklyn and Karen were so professional, friendly and helpful. The place is clean and well maintained. I would definitely store my items here if needed in the future!
Brooklyn was very helpful. Would recommend anybody that needs a storage unit to come to this location!
My experience with this public storage location has been exceptional. Earlier today my husband left our unit unlocked and Brooklyn made sure to give us a call to inform me about this. She was extremely professional, polite, and helpful. She went above and beyond to make sure that our unit was secured correctly. Brooklyn is amazing and I feel safe with our belongings being stored there with Brooklyn as a part of their team!
Brooklyn was great! Her training has paid off and was super helpful!
If the manager ever was let go I promised you I'd go somewhere else. That woman is irreplaceable.
ETA: We've had units at this location for 1.5 years now. The staff are always friendly, especially Karen, who's always knowledgeable and has excellent customer service skills. The facility is very clean and in great shape and we've never seen a single bug in either unit, despite coming in and out every month or so and frequently moving stuff around. Still very happy with this storage facility.
The staff are courteous, helpful, and take pride in their work, especially Shadda who went above and beyond to find a solution for me. The place is super clean. Even the bathrooms are spotless. There are dollies which are a lifesaver for moving large pieces or lots of small items. Highly recommend.
Great customer service and friendly service
Thankful for this place!!!
My experience with this particular public storage facility has truly been wonderful and tremendously aiding throughout my relocation journey. I was born in Maryland and decided to move across country to Chattanooga, Tennessee after the passing of my wonderful Grandmother Harriett E. Sampson. Having little money, I was able to successfully rent a storage unit to hold my belongings while actively traveling to and from Maryland and Tennessee. Karen is the representative that provided outstanding customer service, resulting in my reduced anxiety while enduring and ensuring this major life change. Karen not only provided exceptional phone and in-house services but, she also kept me abreast of significant reminders and due dates within my account as I often forgot, given everything that transpired in my transition. I genuinely appreciate Karen’s kindness and willingness to remind me of my move-in and move-out goals. This facility was the third and final storage unit needed for my transition and I am proud to relay that it was a success with the assistance, kindness, and consideration of Ms. Karen here at the public storage Hamilton Place Chattanooga, Tennessee.
Great place! They actually walk around and check the locks. Apparently one night we didn't slide the bar and didn't lock it. We got a call about and hour later from Public Storage notifying us!
Being here has been a great experience and they really care about their tenants!
Karen is the greatest! I have been here over here since October of 2021 and I have had nothing but excellent experiences with her. She runs a tight ship here in terms of security and facilities management. She’s always a pleasure to talk to and always has a smile on her face and treats you like family instead just a customer paying for a service! Five Star service!!!
Very nice snd knowledgeable manager at this property. Awesome to work with and very helpful. Also very Clean!
She was very nice and friendly and informative
Karen was fantastic help, friendly, proactive and provided answers, workarounds and resolutions to questions and concerns.
Karen at Public Storage's Hamilton Place location is fantastic. She went above and beyond to make my "move in/start up" a breeze, and is always kind, courteous, and more than willing to help in any way. I've told others about this storage facility, and I highly recommend it...ESPECIALLY with Karen at the helm!
Karen and team are such a delight to work with! Even customers for over 2 years and would recommend this place highly to anyone looking for a place to confidently store your stuff.
Karen took extra time and was so helpful!! Clean and temp control! Thanks
My experience with this storage facility has been outstanding considering I’m always paying late. They make sure to call you and give you plenty of notice ahead of time before late fees are charged or any lock is cut off. The lady that work there is always very nice and polite and has even waited on me ten mins after closing to make a payment before it was too late. Always greets me with a smile and always happy to assist. The storage is climate controlled,which is great for me because not only is it warm in the winter,and cool in the summer. But it’s great not to have to worry about anything of high value getting ruined from moisture. I give four stars simply because it’s worth it to know my things are safe.
It was a very pleasant experience, Karen, had a smile on her face and a great attitude which is always a winning combination... Keep up the good work!
Karen deserves 20 stars just for having to work for the Public Storage corporate goons. I am giving her this rating because she is awesome.
This facility is advertised and sold as climate-controlled, but they do not control humidity. My unit was reading over 90% humidity and I lost quite a few sentimental items to mold due to this.
The corporate team stated that their units are temperature controlled, but they do not have to keep the humidity level controlled. This was a surprise to me - please see Webster's definition of climate-controlled below:
(adj) having or providing artificial control of air temperature, humidity, and movement.
Thankful to be out and will never use Public Storage again...Karen rules though - can't forget that!
Wonderfully helpful, and accommodating!
Karen so so deserves a raise and 200 stars. Great lady to talk to and she answers your questions. She works tirelessly to make sure her building is clean and secure.
Very helpful and professional. No complaints
Sheri was super sweet and made the process so easy!
Karen is the best. Always courteous and goes out of her way to help you
Karen is a ROCKSTAR! She is so helpful, professional and her communication level is top notch.
Karen and Dustin both made my experience fantastic! I needed to upgrade units last minute and they made the process super simple. They also showed me the different units to make sure they were the size I needed. Thank you both!!!
Karen was very thorough and helpful. She answered any questions I had and even walked me through how to use the app!
We love Karen, John they are amazing!
karen gave great service!!
Karen was awesome with everything.
Karen was extremely helpful and very entertaining, really enjoyed talking with her.
Karen is THE go to for all things storage. She came through when I thought there was no hope. No one wants to sell their belongs because they can’t afford to store. You don’t have to! Karen can find a solution that will fit your needs.
Excellent service very nice and polite
Shadda has been very helpful in answering questions today about my rental agreement. Kudos for hiring pleasant, helpful and competent staff.
Megan was very helpful with my unit
Megan she really sweet and nice she was really helpful she help found the best price and gave us a tour of the place she did an incredible joy 5/5
Great experience, Karen was of great assistance.. thank you
Rebecca was a big help. I was confused, but she took care of me. THANKS!!
Rebecca at 2056 Hamilton Place Blvd in Chattanooga,TN is AWESOME!!
They have the best service. Come see Karen.
Very knowledgeable and great customer service! I appreciate all of Karen’s hard work. She’s awesome
My daughter needed a temporary place to store her stuff while she was looking for an apartment. They had the perfect size unit. The location is in a good spot and it's very convient to get in and out.
Karen was absolutely AWESOME! So very helpful!! Highly recommend!
Friendly staff, and are very helpful. Would recommend this place to anyone. The prices were by far cheaper than anyone else.