Public Storage Self-Storage Units at 11955 Spring Creek Dr, Pickerington, OH

Wonderful service and very helpful for all your rental needs.

Pam was very helpful, courteous, and informative!

Pam was super helpful and very pleasant to work with 😊

This review is for Pam at the Pickerington location. She stopped by to check in while I was working in my unit. What a pleasant surprise. Very friendly; happy to put a face with a name, smiling and customer focused - asking if there was anything I needed. It’s 2024 and customer service just isn’t what it used to be sometimes. But that is not true with Pam. She goes above and beyond to make you feel appreciated and to let you know she is there to assist you. She is also very aware of what is currently being offered by Public Storage relating to units and pricing. Thank you Pam for making our day better! Karen

Pam was great! So helpful, answered all my questions. Even rescheduled my appointment at the last minute. This location has been great to work with. Make sure you ask for Pam!

Pam was kind and polite. I was frustrated about my purchase I made online with Public Storage however, Pam was able to rectify and extremely helpful. Thanks Pam. 🥰

Just rented a storage unit here in Pickerington and Pam took good care of us. Very efficient, professional and friendly. No problems at all. The unit is clean and the facility is in a good area. Reasonable prices too. I don't think we could have done better anywhere else. Thank you, Pam for making it go so smoothly.

3/22 There was no way for me to do a 2nd review so I'm adding on to what I posted on 3/21 Pam was once again a Rockstar for me in my time of need. She answered my call AFTER closing and STILL helped me without hesitation. I love great customer service and she is that for SURE. Very much appreciated. 3/21 PAM IS THE ABSOLUTE BEST. SHE WENT ABOVE AND BEYOND FOR ME. NOTHING SHORT THAN AMAZING CUSTOMER SERVICE.

Review for Pam at Public Storage: I cannot say enough positive things about my experience with Pam at Public Storage. From the moment I walked in, Pam greeted me with a warm smile and genuine enthusiasm to assist me with my storage needs. Her professionalism and knowledge were evident as she guided me through the rental process, answering all of my questions with patience and clarity. Pam went above and beyond to ensure that I found the perfect storage unit for my belongings, taking the time to understand my requirements and offering valuable suggestions. Her exceptional customer service made me feel valued and confident in my decision to store with Public Storage. Pam impressed me with her dedication to customer satisfaction. Whether it was addressing any concerns I had or simply checking in to see if I had what I needed, she consistently demonstrated a genuine commitment to providing the best possible experience. Thanks to Pam's exceptional service, my storage experience with Public Storage has been nothing short of excellent. I highly recommend Pam to anyone in need of storage solutions. She is a true asset to the company and embodies the epitome of outstanding customer service. Thank you, Pam, for your professionalism, kindness, and dedication to ensuring a positive experience for your customers. You have made my storage journey hassle-free and enjoyable.

Pam at the Pickerington location is excellent. She was extremely helpful with our account. I highly recommend this location!

Pam was so helpful with getting us into a bigger unit. Highly recommend

Pam was very informative and kind. When asking questions she was very patient and explained the process to me.

Pam provided great customer support for my family and I. We truly appreciate her for her service. It’s great to know that our belongings our safe from way across the country!

Pam works great with the public and anticipates your needs. Thank you!

Pam was great! She helped keep my reduced rate for an addition 3 months. Great communication and customer service!

Pam was so helpful with getting me the right storage unit!

Set up an appointment over phone with customer service went in to get unit and reservations was not completed spoke to Ms. Pam and she was kind friendly and helpful. Experience with her is wonderful.

Everything very good - thanks.

We appreciate Pam going the extra mile with helping us today with our little problem. She was awesome and extremely helpful when it came to our transfer.

We appreciate Pam going the extra mile with helping us today with our little problem. She was awesome and extremely helpful when it came to our transfer.

New to the Pickerington area and was greeted with such warmth and kindness by Ms. Valerie from store 26960. We feel like we made a great decision securing our valuables here.

Jasmine was amazing!

Mr. D was amazing and extremely helpful! He solved my problem so easily and quick and also was very engaging and kind. I’ve had a great experience at this storage location and it is also very clean which I appreciate. I would definitely recommend you come here if you want professionalism, clean storage spaces and great rates! 😊

Very happy experience, highly recommended. Manger Daric is so helpful and kindly, answered all of questions for me, very nice person.

Extremely unhelpful. Never answers the phone/ not on premises during posted business hours.