Went above and beyond to help me to get a storage unit. She is a sweet as they come . I cannot say thank you enough for her help.. I would recommend this public storage.100%
Cheryl is the BEST absolutely love her. She noticed that my unit wasn’t locked correctly and called me asap. She has great customer service
Great service was very helpful
Easy to work with pleasant people
Ms. Cheryl gave me outstanding service! Her humor made my day. She is an excellent employee!
Cheryl was awesome!! Very informative
The staff is always professional and friendly and it's always clean.
Excellent service fast and simple great customer service
Ms.Cheryl was very pleasant
Dawn McD review-
Seamless, efficient, friendly, and professional, experience in dealing with Public Storage. Windmiller Dr location Pickerington Ohio.
Cheryl is Very kind and take her time to explain you the details. Nice service
Shirk was pleasant and very helpful
When looking for a unit I stopped by to speak to someone, not realizing there was no staff on site. I used the kiosk and the customer service rep I spoke with was amazing!! I felt like I got all the help I would expect from in person assistance. The location and price were exactly what we were looking for and I love the gate access from the app and never having to try to awkwardly use the keypads.
Thank you, Mrs. Cheryl! You have been amazing in the way you served us! Five stars are not enough to give you and the Windmiller location praise!
Tina was an excellent help with everything!!! 5 star performance!!!
Rebecca was very helpful in getting us set up with our new storage unit!
Cheryl is INCREDIBLY helpful and friendly! This is the second time I've leased a unit from her! Thank you for all your help Cheryl
Wendy is an asset to your company! So friendly and helpful!!
I recently had the pleasure of renting a storage space at Public Storage at 701 Windmiller Drive, Pickerington, Ohio and my experience was amazing thanks to the outstanding help from Cheryl. With the help of her expertise, our organization picked out the perfect size unit and Cheryl helped us with our unique needs as a charitable organization. Cheryl helped us set up the account so that it is owned by the charitable organization but allowed a donor to pay for the storage. This was complicated but Cheryl got it done for us in no time! This arrangement is important for the charitable organization to comply with all the requirements for operating a charitable organization. Cheryl is such a capable and helpful person! We really appreciate her! The facility at Pickerington is very well maintained. It is very clean and secure too. Thank you Cheryl for all your help!
May 2023
Derrick and Cheryl from the Pickerington locations, we’re very helpful. Cheryl was very polite and thorough when explaining the rates and contract.
The storage unit and grounds were clean and clear of any clutter. I would highly recommend this Public Storage.
Wendy was fabulous. She gave 5 star service. Only reason I removed a star is that I was under the impression that this was a 24/7 accessible facility. I tried to come by at 930pm, and the gate wouldn't open. Tried calling the after hours number to open the gate and entered all my numbers it asked for... still wouldn't open. That was VERY disappointing. Had I known I couldn't access on my time, I would've likely selected another facility that DID offer 24/7 option.
The staff is friendly- sometimes a tad hard to catch (given the staffing shortages everywhere, I understand and I can be as patient as needed!) but yet they still address issues as quick as they can! I've never had an issue using their app to enter the property or talking with customer service. The property is clean and well maintained, especially considering the rates offered at this property. They beat all expectations I had of a storage facility!
great facility easy to use the online move in
Jasmin was great service!!!😍
Professional, quick, and customer based! E-Rental was very convenient and sped the process. Cheryl was very friendly and helpful as well!
Vicky was fantastic to work with!!!
Online rental process was easy. Gate code was texted and the lock was waiting for me inside the storage unit. Folks at the Windmiller Drive location in Pickerington are great - helpful and friendly.
Cheryl, ( sorry girl if I misspelled🤦♂️) I came in for a Q&A and She was spectacular!! She didn't hesitate to walk me through a few things while rental process, which made my day! Sweet woman !!
💪💪💯💯 10/3/2022
Ms Cheryl was amazing. She gave me all the info I needed and made the process smooth and fast. She definitely deserves a raise.
I’m back in Ohio and forgot my gate code. Went into office and desk clerk gave me code and she help me set up app to get access to my storage.
Cheryl did Great!! Very professional, courteous, prompt and took care of all of my needs!
Been doing business at this facility for over 2 yrs and Ms. Cheryl is a very sweet and helpful lady.