Eric was a great guy with a helpful attitude
Scott was very helpful with helping me get a storage unit
Scott helped us find the perfect space and he was a pleasure to talk to!
Eric is always nice and helpful.
Very professional, and helpful guys at this location!!
Krystal was very helpful and is very nice thank you krystal for everything
Awesome employees, very clean and the prices are great!!
Krystal qas very nice and patient!!!
I was looking for a storage for my mother-in-law I spoke with Crystal she was a great help she has an awesome worker there she helped us very easily she went out of her way she was very polite.
Crystal as so awesome she was very friendly and very informative. She made my experience worthwhile.
Fast and easy! Great person
Nathan has been absolutely amazing
Eric was phenomenal very patience and did an excellent job assisting me on such a short notice and almost hectic day. Eric made the process a lot more seamless and headache free.
Management is awesome thank you !
Exceptional experience from Nathan
Nathan was awesome quick and helpful
Nathan was absolutely great
Eric was wonderful with lots of help.
Nathan was great answered all my questions and got me all set up for what I needed.
Eric at Public Storage was absolutely amazing to work with. He helped me get my storage unit rental fully set up and made the entire process quick, easy, and stress-free. He was incredibly kind, patient, and knowledgeable, and you can tell he genuinely cares about helping customers. If you’re looking for great service, Eric is the person to go to. Highly recommend! :-)
Thanx Nathan for great customer service.
Nathan and Public Storage were great
Nathan was awesome took care of me fast got me in and out
Nathan did an awesome job!
Nathan is very good worker he helped me with my unit right away! I encourage others to use this facility also.
Rob helped me with setting up my storage unit today! He was very professional and knowledgeable. I appreciated his excellent customer service!
Ashley, is a Great Manager, She has actually done what she told me she would do & Fixed my Door that was messed up for along time...Something I Could not get any others to Repair.. Thank You Very Much Ashley 😊
Eric was great he helped me get a unit in a timely manner and was very professional. I had some questions that he answered very thoroughly and it give me a lot of clarity. I appreciate him and his time as he did mine. He is a great guy.
Eric was grate help and extremely helpful. I appreciate his time and service on a Sunday.
Quick and easy rental with Nathan!
They made the move so easy and painless. Thanks to Eric for the big assist
The place itself is very nice, but the workers really make it worth it. Lance was extremely helpful and friendly, that guy deserves a raise. We got a flat tire while at the facility and did not have a jack, Lance came out and got his jack out of his truck and laid on the cement to help us jack our car and change the tire. He then called the shop that helps the facility with their u-hauls and they agreed to patch the tire for us for free. Lance for the win!!!
Nathan was absolutely helpful patient and so polite
Eric S,
Very nice person and very knowledgeable at his job. Easy to work with. That's always a good thing
Eric was great! He made the renting process simple and easy! If only everybody was so Helpful! Thanks!!
Eric was extremely helpful. He showed us our unit before we committed, so we could make sure we will have enough space. He was patient and kind. When our bank cards kept declining with swipe, he helped us find a quick solution, and got us on our way. He deserves a raise! My fiancé and I do not receive customer service like what Eric presented us today. I highly recommend this location. It is quiet, with no history of break ins (just don't be ignorant, lock your unit; even if you'll be right back!).
Nathan Was Great today!!!
Eric @ Miamisburg location was very helpful and gave exceptional service. Would recommend going here to everyone.
Great and friendly service
I want to thank Rob for helping me set up my storage rental over the phone with me. I had trouble doing it myself and Rob helped me every step of the way. Thank you so much for hiring great help at your Miamisburg Ohio store. Rita
Deborah is such a sweetheart
Super friendly guy in the office! Thanks!
Eric was very helpful, he even helped us with a unit at a different! Thanks!
We rented a storage today, Eric has been very helpful! Thank you guys
Excellent service! Thank you, Eric, for your outstanding service 🤝
It was an easy check in by Eric. He was helpful and educational since it was my first time renting a storage. Easy 5star!
Eric was very friendly helpful thank you
He was amazing and helpful
Nathan is good people. He was fast and efficient and helped us
Super friendly staff, especially Tiffany. I had some issues with setting up my account online. She took the time to get it set up, and we found out why I was having trouble. As we were talking, I mentioned I was about to move towards the area, and she gave me a couple of good suggestions for lunch. The storage unit is really clean and seems well maintained.
Tiffany was the sweetest young lady an helped me a bunch
Tiffany was helpful with my transfer
Tiffany was awesome and so helpful!!!
Eric was more than helpful today and made the process smooth and simple!
Rob showed me a unit today and was incredibly helpful! Thank you!
Tiffany and Nathan were amazing! They were friendly and made sure everything is needed was taken care of.
Tiffany was very helpful!!! She wrote information down for me so I could remember all of the numbers! Great job!
I am writing to express my utmost satisfaction with the 5-star service I have received at Public Storage, located at 8691 Dayton Cincinnati Pike, Miamisburg, Ohio. The property is immaculate and consistently well-maintained, which speaks volumes about the level of care and attention to detail that is invested in its upkeep.
I would also like to take a moment to acknowledge the exceptional management provided by Tiffany. Her professionalism, dedication, and commitment to ensuring customer satisfaction have not gone unnoticed. It is clear that she takes great pride in her work, and I am grateful for the positive experience she has created for me.
Eric was very helpful to me today. Very flexible and easy to work with.
I have been with public storage since February of 2025 and the staff there is amazing Eric assists me majority of the time. If there is an issue he will fix it 🙌🏼🙌🏼
Public storage was very helpful very convenient and Tiffany was so much help to me wold recommend 10/10
Very clean storage facility. The font desk person, Eric was very helpful and informative about the units and rates...I highly recommend this location.
Tiffany was a great help when getting a unit fast an easy
Tiffany was a great help when I wanted to move to a smaller unit. We got it done that day with no issues.
Tiffany was amazing helping me with all my needs when moving out!
Eric went out of his way for us. Give this man a raise, storage places need employees like him.
Tiffany was very thorough and was very informative with fantastic customer service.
Tiffany's awesome! She's such a great person to chat with, answered all my questions and worries, super helpful, and made the whole thing a perfect 10/10.
That lady deserves a raise!
Tiffany was amazing! Such a great help!
Friendly service, staff and management are always polite and helpful and have worked with me on more than one occasion thank you Tiffany for all your help.
Tiffany helped me so much I really appreciate her! Thanks for your help!
25% price increase. Public Storage graciously replied and fixed the problem. Changing review to 5 stars.
Eric answered all my questions, very helpful
Ashley and Pat helped me tremendously thanks for everything
Ashley was awesome with her customer service in being helpful about my lock situation!
Ashley is great for customer service. She was very helpful and very nice
I just want to say that renting a storage unit was not supposed to be a good thing. But with the help of Ashley it was a more enjoyable experience that expected. I highly recommend that you rent here. The professionalism and curiousness is above and beyond my expectations. Thank you Ashley for your help
Eric was very helpful and very nice...I got a storage unit and the process was easy. He was a great help
Ashley was very helpful with awesome customer service skill
Ashley was very attentive, and took great care of me. This isn’t even my local store and she treated me like a well known customer of her own. If I lived that area this would be my first choice to store my belongings.
Eric was the bomb. He absolutely hooked me up!!! Thx!!!
New management was sketchy in the beginning. Ashley is awesome with a great attitude. There couldnt be a better person in the office.
Ashley was very helpful in getting the our paperwork updated for our account. She's very kind and knowledgeable
Eric was great and got me a good deal. Great hospitality and was the best storage unit I called.
I came in to inquire about a storage unit and Ashley was the upmost help. I’m very satisfied with her services.
I attempted to get into my unit a couple days after our huge snowstorm not knowing the place wasn’t totally plowed yet. So I was crazy enough to go in anyway and found myself stuck in a pile of snow! Ashley and some men there were kind enough to help push my car out! Thank you
Ashley was awesome taking care of the situation! She is very friendly and easy to talk to. I appreciate the time she took to make me feel better about my property being in your storage facility! I just want to add I was about to leave your storage facility because the hours changed from 24/7 to closing at 6 and then now it was recently changed to close at 9 which is better and appreciated.
Ashley was very pleasant and accommodating. Went out of the way to see if she could help me. Told her no. She covered everything. A very comfortable person to talk to and do business with. 👍
GREAT Customer service! Thanks guys!
Great customer service. Ashley was super. Great place to do business with
Eric was very helpful today. And Ashley is wonderful okay
I inquired about a storage unit at Public storage. Ashley is the person that I spoke with. Ashley has excellent customer service skills, is very knowledgeable, and very helpful when it came to answering all my questions. Thank you Ashley!!!
Thanks Ashley i was pissed when i came in and left with a smile
I highly recommend that Ashley Biteman get a raise because she is very professional and cares about her customers and their needs and very friendly Thank you Ashley Biteman
Ashley helped me with an issue getting locked out, they went above and beyond and I greatly appreciate it!! Thank you so much!
First off, I don't usually review things but I just have to today, PUBLIC STORAGE YOU NEED TO THANK YOUR STARS THAT YOU HAVE ASHLEY! She's probably the only reason you still have customers here, your units are old and barely open, you came in and raised all the rates and charge the insurance and auction people without their knowledge. Not only did Ashley go out of her way to help my mother but while I was in the office she dealt with 3 more angry customers all with a smile on her face, she is kind and empathetic and patient and probably worth way more than she gets from your greedy company. My mother will be moving soon as I'm sure most of your customers will, Thank you Ashley, Best of luck, you are welcome to come work for me or probably anybody else who came in that office.
Ashley was a big help and very welcoming.
We have storage at this location for years and this our first visit to the office and she was great. Thank you Ashley.
Ashley, was great to work with and very helpful. Thank you.
Ashley Biteman has been my manger for some time now. She has been very professional and goes out of way to help. Would recommend highly! Thank you Ashley...you're the best!!!
I had a great experience with Ashley. She is a wonderful manager.
Best service ! Thanks ashley
Ashley was extremely helpful and went above and beyond to help us.
Came Thursday & seen Ashley about a 5x5 - clean property for being older - considering a bigger unit just because Ashley was that great !!
No dumpster for customer use. Otherwise nice storage units and staff is very friendly and helpful.
Rachel is the best lovely smile and very helpful highly recommended this storage facility
Public storage just took over old mgmt. was never there! Since Public storage there has always been Mgmt. on duty even on weekends !! Before there was hardly ever anyone in office!!
Extraordinary customer service
I was there on business.Seems like a good place to store you're extras