Thanks Ashley i was pissed when i came in and left with a smile
I highly recommend that Ashley Biteman get a raise because she is very professional and cares about her customers and their needs and very friendly Thank you Ashley Biteman
Ashley helped me with an issue getting locked out, they went above and beyond and I greatly appreciate it!! Thank you so much!
First off, I don't usually review things but I just have to today, PUBLIC STORAGE YOU NEED TO THANK YOUR STARS THAT YOU HAVE ASHLEY! She's probably the only reason you still have customers here, your units are old and barely open, you came in and raised all the rates and charge the insurance and auction people without their knowledge. Not only did Ashley go out of her way to help my mother but while I was in the office she dealt with 3 more angry customers all with a smile on her face, she is kind and empathetic and patient and probably worth way more than she gets from your greedy company. My mother will be moving soon as I'm sure most of your customers will, Thank you Ashley, Best of luck, you are welcome to come work for me or probably anybody else who came in that office.
Ashley was a big help and very welcoming.
We have storage at this location for years and this our first visit to the office and she was great. Thank you Ashley.
Ashley, was great to work with and very helpful. Thank you.
Ashley Biteman has been my manger for some time now. She has been very professional and goes out of way to help. Would recommend highly! Thank you Ashley...you're the best!!!
I had a great experience with Ashley. She is a wonderful manager.
Best service ! Thanks ashley
New management was sketchy in the beginning. Ashley is awesome with a great attitude. There couldnt be a better person in the office.
Ashley was extremely helpful and went above and beyond to help us.
Came Thursday & seen Ashley about a 5x5 - clean property for being older - considering a bigger unit just because Ashley was that great !!
No dumpster for customer use. Otherwise nice storage units and staff is very friendly and helpful.
Rachel is the best lovely smile and very helpful highly recommended this storage facility
Public storage just took over old mgmt. was never there! Since Public storage there has always been Mgmt. on duty even on weekends !! Before there was hardly ever anyone in office!!
Click bait ads with offers such as first month $1 and 40% off for month of July - don’t know until you go to complete registration that it isn’t true. Different location calls to confirm reservation- you discuss - they offer to cancel reservation and encouraged you to try again later. Next day another person calls about reservation… you explain you canceled it yesterday and mentioned the discount - lady was rude about “I don’t know where you saw that our location has no specials right now” YOUR AD… YOUR WEBSITE. Disappointed. Do better.
I miss Beth. She was fired and was done wrong. She gave her 100% all throughout the week day and night at 4am all the way though. She kept the homeless out and had a smile every time someone came in. Now that it's been switched to public storage there is no longer a happy face and the temporary management is rude. Their prices are high and not worth it.
This is no longer ran by Miamisburg Stor-All and you can unfortunately tell. Public storage says that they are just managing it but if that is so they are poorly running it. Beth was an EXTREMELY TIDDY EXCELLENT PERSON who ran that facility perfectly and then instead of keeping her on staff they fired her. The place has gone downhill within this month. I am sure there will be lawsuits since they didn't inform anyone ahead of time and a lot of people as have observed have complaints about already paying rent automatic withdrawal only to have to repay it. They're also tacking in extra fees, higher monthly payments now and really expensive late charges. There is debris allover and what I can tell people are moving out.
Extraordinary customer service
I was there on business.Seems like a good place to store you're extras