Public Storage Self-Storage Units at 7150 Cincinnati Dayton Rd, Liberty Township, OH

Lindsay was a great help I had questions about the storage units and she was more than happy to answer any of the questions I had asked overall 10/10 service very friendly and great at communication I would recommend to higher her pay!!!

Linsey

This review pertains to an excellent experience I had with an associate named Lindsey, who was a refreshingly and very, very helpful individual, and was able to set me up with a wonderful storage rental situation in one of *THE* most helpful manners I've ever encountered - Her attitude was fantastic, her friendliness was reminiscent of the good old days when people actually cared and had Human Element to want to help the other individual on the other end of the sale, and in this case, it was A+ behavior and helpfulness A-z. These are the kind of employee's that need to be hired, and kept. Wonderful to deal with, and makes Public Storage worth actually going to for future use! Thank you to Lindsey, much appreciate your professional and genuinely nice attitude. Who'da thought, people being good people garners good feedback and response. Thankfully, it seems there are people who still understand that. Great employee

Lidnsey was amazing! Very patient and knowledgeable. They have a star here!

Lindsey has been Awesome to me the whole time!

lindsey was very helpful and explained and made it very easy to set up my storage unit!

TIFFANY WAS EXTRA HELPFUL.. EXTREMELY POLITE. GREAT CUSTOMER SERVICE. THANKS SO MUCH TIFFANY, YOU WERE A LIFE SAVER I TRULY APPRECIATE YOU..

Says open until 9 but that's only if you are currently renting. I wanted to buy moving supplies and they closed at 5pm. I don't see where it says that. I had to call to find out.

Lindsey was fantastic to work with! We had a difficult situation and she was fantastic in communicating, coordinating and follow- through. We were blown away by her efforts and responsiveness. What a great asset to the company!

Quick and speedy!

No issues.

Lindsey, was very helpful, professional and friendly- truly appreciate her help. I’ve rented storage units in the past that don’t compare to how pleasant this experience. Zeke

Did absolutely amazing and was punctual.

Lindsay was awesome. She made a unique situation quick and easy. I got an excellent rate and couldn't be more satisfied.

Stephanie is very helpful

David was very helpful! Thank you!!

I had a great experience at this location. David was very knowledgeable and helped me pick the right unit for me. He explained everything in detail and showed me the unit. I would highly recommend this place for your storage needs!

Rates nearly doubled in the few years we had a unit here. Perhaps that is simply how the entire storage unit industry is, but you have plenty of reason to put money toward a payment on a shed if you are able. The location itself is fine, though we didn't really deal with the office folks much.

Eric & Jamie was very nice and helpful.They are really heaven sent for saving my unit🤎

very friendly and helpful, thank you eric!

Great job!

Thank you Lindsey!!! We had to make some last minute changes to our rental and Lindsey was able to make it happen. Great customer service when we needed it the most!

Lindsey‘s great, very helpful highly recommend

Thanks Lindsey for a job well done

The attendant was very knowable and helpful. She made the whole experience very smooth. I will definitely recommend to my friends.

There are a lot of things that are important when in need of a storage unit. This is my first time ever needing one so I did some shopping around. The first location that I went to was on CinDay Rd in Liberty Township. I went in to ask all my questions in person.Lindsey was at the front desk and her energy was welcoming. She had a genuine smile on her face and did not mind answering all of my questions. She was not annoyed and she didn’t rush me. She gave excellent customer service and gave me her business card incase I had more questions in the future. So over the next month I shopped around via phone to other storage places in Monroe, Fairfield Township and Liberty Township area and I did not have such a pleasant experience. One lady at a storage place answered the phone by saying HELLO. Not the name of the storage place or nothing. I had to ask her was I calling the right business and she said yeah. She had a nasty attitude and didn’t really want to answer my questions, as if I was bothering her. But more like she did not want a new customer. Another place had outrageous deposit fees, $200 to be exact, which is refundable after move out. Not including the one time fees and lock fees and monthly rental. So after shopping around for a month, I decided to take my belongings and business to the Cin Day Public Storage in Liberty Township. I will say their prices had a lot to do with it but more so Lindsey’s excellent customer service. She made me feel that the was the best place to leave my belongings. Just a good feeling to have during a stressful moment. She even called me the day after I moved my things in just to check and make sure I liked the space and that I was getting moved in okay. Who takes their time to do that? This was a long review but I wanted to give my honest review of my feelings. Five star review. The unit was clean. And even though it is a further drive then the other places I called, I’d rather take the drive for good prices and to have my things with someone who isn’t bothered by doing their job. Thank you Lindsey for a good first time storage renting experience!

The process to obtain a rental was incredibly easy and the office staff couldn't be more helpful. Lindsey was thorough, but conversational and kind. She also went out of her way to make sure we get an extra thing we paid for but forgot to take with us. Located very conveniently off i75 and 129, this was a perfect choice to store some things between moving to a new home.

Lindsey is awesome! Helped find the perfect unit ..5 star service ⭐️⭐️⭐️⭐️⭐️

Lindsey the property manager is the most compassionate manager I could have to work with. Storage units are needed for times of transition and her compensation and understanding made this situation much more tolerable. Public Storage with a heart in Liberty Township next to Skyline.

Nice and easy spot to store your stuff. Lindsey is very helpful

Lindsey was a great help. She walked me through the rental app and how to pay and even called to let me know my account was closed when we ended our rental.

Lindsay is really helpful in resolving problems.

In a very busy moving process the “to do list” is a mile long! Lindsey was amazing in following up with my storage reservation, walking me thru the kiosk process and helping me find the right size unit!! A+ service! Thank you!!

This was the best price within a 15 mile search for the unit I rented several months ago. It’s clean and a great location

Lindsey and Andrea were the main reason I stayed with this company for as long as I did. Anytime I needed help with something, one or the other did everything they could to resolve the issues. Keep up the awesome work and keep caring about people!

Lindsey was great, very helpful in my rough time

CUSTOMER SERVICE IS BEYOND GREAT I WISH ALL STORAGE PLACES HAD A PERSON LIKE LESLIE 10 STARS SERVICE AWARD.**********

Rochelle is amazing! She stopped what she was doing to help me right away. The facility is always clean and well maintained.

Rochelle was great to work with and she was able to answer all our questions and concerns.

Lindsey was great

I been calling around for days to find a parking spot for my truck but this time of the year it’s hard and thank god I met this lady at the office her name is ROCHELLE she’s the best nice personality excellent customer service and she found me a spot I just can’t thank you enough for helping me I appreciate the great job highly recommend this place because they keeping an excellent and professional employees thanks again ROCHELLE you the best

Lindsey is the most helpful employee, she is the reason we stay with public storage. So polite, sincere, and helpful. We love her!!

Lindsey was awesome did a good job helping me was patient nice attitude got me what I wanted and I’m so happy and thankful that I met a person like her

Great Customer Service

Rochelle waited for me and assisted me in choosing best option for my needs. Thank you so much.

Lindsey has been a great help to me! She’s extremely professional, knowledgeable and personable. She helped make my move easier than I could have ever imagined. She deserves both a promotion and a raise! An exemplary representation of this company and what a customer service representative should be!

This is a great location! Today I spoke with Rochelle about a billing issue and she was professional, friendly and most of all helpful. Thanks!!

I like this storage facility better than the one we have used in the past. There were not any spots available but we finally got one. We started at another location and then a spot came available at the location of choice. Both were very helpful and friendly. I was not able to transfer but it waseasy to cancel the original location. Better security at both and neither of them look like a junk yard. Oh and not as expensive as the junk yard looking location. Thanks!

Stephanie is very helpful and friendly always has a smile and willing to help.

Lindsey was awesome, great service and property

This is my first time using any type of storage, I worked with Lindsey and she was very helpful! It was very quick and smooth, we got it all done on the same day. Excellent service!

I recently rented a storage space at this location. Going in, i didn't expect too much on the customer service front.. boy, was I ever blown away with Lindsey! She quickly secured the space I needed and did it with a ton of knowledge, energy, enthusiasm and professionalism. When circumstances beyond my control occurred, Lindsey was understanding and helped resolve a pretty difficult situation successfully. She remained professional and helped craft a solution that worked for all involved. Anyone can rent you a storage space, but not everyone delivers the kind of service that Lindsey provides. It is clear to me that she loves what she does and is truly there to take care of the customer.. refreshing in today's world!

Thanks Lindsey for a quick and smooth (same day!) leasing process!

Amy is AMAZING 👏

This was my first time renting storage and lindsey was great. Very friendly and walked me through the process effortlessly. I was in and out quickly.

Beth at the Cin-Day Rd site in Liberty Twp was amazing! Stopped in near closing time and she took time to educate and guide me through the process of setting up a storage unit! Never felt rushed even though closing time was approaching quickly. So knowledgeable and patient! Thanks Beth!

Lindsey was very professional and knowledgeable

Lindsey and Beth are both great people I would trust them with all of my storage needs, also they take my jokes fairly well even though I'm terribly awful ^_^ also my review keeps not posting when I send it out kinda weird

Beth is so wonderful. Took care of me very quickly and I am impressed. Very caring and compassionate. I am very pleased to have come to this location.

Too many price increases. You would figure with the recent $19 increase they could have the lot plowed or salted but that hasn't happened. Multiple times since I have had my unit the gates are just open.

I have used the Storage Facility in the past with great success. Today when I visited the facility, Beth was amazing. She took out the time to explain everything to me in details and showed me the unit that I was interested in. And come to find out, it was the exact same unit that I used many many years ago. Thank you Beth you are the best!

Beth really helped me out everything i had an issue with!👍