Public Storage Self-Storage Units at 2461 Knapp Street, Brooklyn, NY
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 17/moSmall 5'x5'
$ 17/mo $23Best Price Label
- Climate Controlled
10'x5'Online only price$ 136/moSmall 10'x5'
$ 136/mo $182Best Price Label1 unit left!
- Climate Controlled
10'x5'Online only price$ 167/moSmall 10'x5'
$ 167/mo $223Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x7.5'Online only price$ 190/moMedium 10'x7.5'
$ 190/mo $254Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 240/moMedium 10'x10'
$ 240/mo $320Best Price Label
- Climate Controlled
13'x10'Online only price$ 356/moLarge 13'x10'
$ 356/mo $474Best Price Label1 unit left!
- Climate Controlled
10'x15'Online only price$ 387/moLarge 10'x15'
$ 387/mo $515Best Price Label1 unit left!
- Climate Controlled
Nearby Self-Storage Locations
Self-Storage Near Brooklyn
Resources from the Help Center
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Sheepshead Bay Storage Units Near Belt Parkway In Brooklyn
This Public Storage is located on Knapp Street between Avenue X and Avenue Y on the shores of the Plumb Beach Channel. It offers cheap self storage to the Sheepshead Bay of Brooklyn.
It features a large selection of indoor, climate controlled storage, perfect for any haul – big or small. There are also smaller storage lockers for individual rental, and a keypad access code is used to enter the storage areas of the facility.
Heading out to Coney Island to enjoy the day? A 5x5 unit at this location provides a simple, convenient spot to store walking shoes, backpacks, beach chairs and more. Maybe the plan is some camping and fishing on the grounds of Floyd Bennett Field, New York's oldest airport-turned-park? If so, a 10x10 fits the tent, canopies, fishing rods and all the essential outdoor equipment with ease.
Businesses up and down Nostrand Avenue can use a 10x20 space to store extra equipment, boxes and office furniture, while families all over the area, including Sheepshead Bay, Gerritsen Beach, Marine Park, Brighton Beach, Manhattan Beach or Mill Basin, can utilize the extra-large 10x30 unit to store all their belongings during a home remodel.
With easy in-and-out access from Belt Parkway, Flatbush Avenue or Ocean Parkway, it's a convenient location ready to take on any storage need.
A neighborhood unlike any other, with proximity to the beach, entertainment, history, nature and the City all close at hand, Public Storage takes great pride in serving the storage needs of the entire Brooklyn community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 605)
I would forever recommend any one to public storage Knapp , Sophie is very professional ,Friendly she help with any Questions that I have and help me save and get the right size unit.
I would like to send a nice 5 Starts for Sophie she's always help when I need it she is very professional and knows every answers for my questions. Knapp Location always clean as well the staff did a great job 👏
My husband took me to ihop for the first time. I was dying to go and happy to have it. I have an hour neighborhood, you took me for my birthday. The food was delicious, very happy.
Sophie gave great customer service. Update --- rude customer service and leaves nasty voice-mail as if people don't have a life and are supposed to answer their calls Update terrible customer service very rude if you don't answer their calls because of medical issues
They raise the rent a lot, my unit was $29 a year ago and now I pay $50. I got no notice too. Also they're open 9-5, and I also work 9-5, their hours are very inconvenient.
Just got an email. They are raising 1 of my units by $150.00. When I emailed corporate, they would not give me an answer as to such a large increase. Very disappointing...
Very helpful today great service chantele
If you like getting ripped off and dealing with people whose attitudes who shouldn't have a job this is the place for you. The longer you stay the more they raise your rent, It's a horrible place to rent from and they find the absolute worst people to work there. Not recommended. Most positive reviews are faked as I've witnessed employees telling people what to write. Its decent for a month or two but for long term storage, look elsewhere.
Good clean place
Icame in on 4/27/23 to inquire about getting a storage unit for my extra things. I met with Debbie she super helpful and patient. She answered all my questions. She helped me figure out the size I needed and within the price range. See you guys in May!
I walked in to Public Storage 4/26 to ask about a storage space. I was helped by Sophie. She was very charismatic and informative. Sophie showed me two different storage spaces and explained each size as well as the building features. I was very impressed by the cleanliness of the building. I'm still packing but I am definitely going to use Knapp Street in the future.
Good storage, great service.
Very rude over the phone. Wouldn’t even look up the information I was asking for. Tried to hang up in the middle of me talking. I will be removing my items and heading to a new storage company.
She was polite, knowledgeable and professional. She made the process SUPER easy! I wish more customer service people were like her!
Sophie was excellent she give it all She deserves a 20stars great Job place is very clean she's very professional she's the best she knows her job
Service was great Sophie was a great help know how to communicate with the customer
Sophie was great she help me get the right size for the best price
Security was good
Sophie was great and very helpful with getting me set up, nice convenient location, and great service
Great customer service! Chantele was above and beyond: knowledgeable, friendly and attentive person!!! Showed us the room and gave us a good discount Five thumbs up!!!
Antonio was very professional and helpful walking me thru details and assisting me on every step of the process. I really appreciate it. You are great!
Antonio was polite and professional. Would use again.
Very clean workers are very professional.
I visited Public Storage today to price a storage unit and was assisted by Chantele. Chantele was courteous, efficient, and most of all knowledgeable. The facility was very clean and the floors where the units are located were well lit. She helped me and my husband determine the storage size that would best fit our needs and the set up process went smoothly. Will definitely recommend this establishment to my friends and family.
Antonio was an excellent manager, went above and beyond, professional and a true asset to the company. VERY nice gentleman, would do business with him any day, and the other manager Sophie was an absolute pleasure. Great experience at this location with these managers.
Mr. Antonio R was very pleasant and patience. He showed me all the options available. He has great customer service skills. 👏
Sophie she was a good manager
They are a really good In customer service they was helping my grand parents out we was satisfied keep doing that great job
Very clean and organized storage facility, the employees are nice and helpful
Great Storage Facility Very Clean, the staff are great But Sophie she's beyond great. She make feel like home. She's explained all the benefits and let you know your stuff are safe.she showing me around take her time to help and answered all my questions. Once again Thank you Sophie 😊
Antonio was a great help to us.
Good day, how much small storage for 2 months? Pls advise. Thank you.
Antonio was a great help finding me a unit size I needed at an amazing price. Great Manager.
Antonio was a great help to me. Professional, fast paced knew exactly what he was doing. Glad he manages there.
Awesome customer service. Thanks to Antonio and Sophie.
They keep everything clean and Granny I like for you to walk never seen a light bulb off
Chantele at Public Storage was amazing to work with and made everything go smoothly, highly recommend!!
I honestly have nothing bad to say about this place. I ended up coming so close to closing with a full 15’ truck that i had to return by the end of the day. Not only did they stay open almost 40 mins later for me, Antonio helped us move some heavy furniture. Both workers had an extreme about of patience & we’re very kind even though they were staying later. You guys have no idea how hectic my day was packing the truck, it was nice to get some slack somewhere. Appreciate you guys!
Antonio helped me find the right sized unit for my supplies, great manager! Very professional
Antonio was the representative from the Knapp St location who helped me today. I needed a billing question answered, as well as an issue with my unit lock addressed. Antonio was respectful and professional. He took care of both issues for me and assured me the billing issue, in particular, was rectified completely. He was very kind and on point.
They increasing the rent every 6 month. I started with $150, now I pay $275. It's crazy will move out
Antonio was amazing with helping me set up my space. Easy to use, secure storage.
Great experience with Antonio the other day. Helpful and kind young man, customer service and talking to people are definitely his forte. 5/5
Had the pleasure of dealing with Antonio today. Kind, respectful and went above and beyond to help fix our account issues.
Chantele was courteous and professional. She informed me clearly and accurately all the in formation I needed. Very professional. James n.
Chantele was an absolute joy to deal with, she took care of me and I was in and out.
Sophie and Chantel was very amazing and helpful with everything today recommend always property is very clean
Great service and very nice people, especially Chantel and Antonio
Alinnia and Chantelle were experienced workers and knowledgeable and great professionals.
I closed my storage Sophie still helping my daughter with her new Storage.she is very good. Customer service is extra. I would like to give 10 🌟
THE GIRLS OVER THERE WERE VERY HELPFUL, INFORMATIVE AND PLEASANT. THEY EXPLAINED EVERYTHING AND SHOWED ME THE UNIT. I WOULD HIGHLY RECOMMEND PUBLIC STORAGE ON KNAPP STREET.
Are you open today. New Year’s Day?
Chantele was very nice and helpful along with sophie wonderful girls there on knapp street thank you for your help ladies
Sophie is a lovable person to work with. She did her best and she conviced me to rent at PS she was very nice.
I highly recommend using Public Storage on Knapp Street in Brooklyn. Thank you to Chantele and Sophie for being so helpful and friendly. We need more people like them working to help others. A wonderful and clean place to store your most cherished items. Merci beaucoup...Chantele!
Chantelle was very nice and helped me along the way with all the concerns I had thank you public storage
Went to update my billing information! Met with Chantele who was kind courteous and was willing to assist me with other questions I had! She answered my questions with knowledge and made the transaction smooth, easy, & Fast!!
Need better staffing
Sophie was great thank you
several years ago there was a funtime usa here and I want it back instead of another huge, ugly storage for profit building like we dont have enough thousands of those
Great service! Chantele was very helpful and made moving in quick and easy
Chantele was really nice to me. Very good costumer service 🤗 Thank you
This location giving me 100 customer service compare the one in Florida Great customer Sophie and Chantelle were very helpful they helped me with my issues.
Chantel was incredibly helpful with setting up and then transferring my unit. She made the process stress free and communicated with my job for me. So appreciative of her help all day!
The service was great Sophie is very professional and helpful
The storage facility is pretty clean and has plenty of light inside of it and going down the corridors. The negative thing is that they increase your payments every year or every other year.The late fees are very expensive, even though I always pay early. The service is great the staff is very helpful and respectful. I received a call from the office manager saying that they reviewed my public storage payment history showing that my payments are on time and they gave me a monthly rent decrease. I am so thankful 🙏 for this payment change. Thank You Very Much
Chantele was extremely friendly and helpful. Highly recommend her to everyone !
Chantel was the best very sweet very informative love my space !!!
Tazia is very amazing at the work she does! Tazia customer service is outstanding above and beyond. I strongly highly recommend any new or existing customer to ask for Brooklyn Knapp street Public Storage employee Tazia for any help! 100% Tazia is the best here Brooklyn New York Knapp street Public Storage facility. Also on regards to the Knapp Street Brooklyn Public Storage unit, I strongly highly recommend this facility to anyone who’s looking for storage. This facility is clean, great climate temperature, has 4 floors, staff is really nice and friendly. Knapp street Brooklyn Public Storage is the best facility ever!
Very clean and very secure. Chantelle was very helpful with getting us familiar with the facilities tips to protect your property in the storage rooms
what an awful experience. Classic bait and switch with rates offered online. Required me to go in person to complete my check in and no one was even at the location and was gone for a whole 2 HOURS. Empty promises of fixing pricing issues. Do yourself a favor and head over to metro storage a couple of blocks down for a way better experience.
Chantel was extremely helpful and professional as she juggled several customers.
Excellent Clean Facility with Fantastic Employees- Sophie, Tazia, Shantel - Very Helpful, Knowledgeable and Great to work with......
Sophie was a great helper to me very patient and help me throughout the whole time i was asking her questions. I will recommend more ppl to this location.
Ashely helped us she was extremely courteous and professional and set us up quickly. Update* Only have good experiences here. Just opened a new account with Sophie who was super helpful!
Place is ok but the hours are really weird. During the week it closes at 6 pm. So you can not go to storage after work. You can only visit it on weekends.
Tazia and sophie did a great job
Thanks so much for the great service. Tanzia was a very helpful employee.
Tazia thank you very much for helping me this is my first time renting and yiu did a great job
Sophie was great 👍
Very easy to move in, Sophie was very helpful!
The storage facility is very clean. Sophia was very helpful in the move-in process. She made it quick and easy.
Nice n clean place
I’m a return customer and Tazia walked me through and showed and explained everything, I highly recommend this place if you need a storage facility.
Sophie is awesome
Thank you Sophie
im so greatfull service is good and she is so helpfull thank you tazia
Tazia did a great job and give me a great deal
Tazia and Sophie did a great service for it !!!
Sophie& Tazia was super helpful today
Sophie was the best she is very helpful Great customer service
Anyone remember Fun Time USA?
Sophie was great thank you for the service Great customer service
Clean and very helpful.
Sophie did an excellent job. Really happy with the customer service!
Tazia did a great a super great in helping me
Tazia & Sophie did a really great job Thanks alot
The best team, thank you for the service Tazia and Shopie
Sophie handled our service well, guided us through what we needed and she handled us through other various things like a messed up lock and the right room for us.
Sophie is great Great Nice Job
Sophie is a great help and professional worker. Thank you Sophie.
Tazia really did a great job help me alot
Large. Clean. Friendly staff. Carts available for use and free parking.
Sophie was very helpful and professional in helping me to get storage unit
Tazia is really great she walk me thur everything i need
Sophie was great she helping me with my moving its was very fast and easy. She deserve a raise.... THANK you Sophie 😊 💓 ☺ 💗
Tazia answers all my question
Sophie had excellent customer service with assisting me today
Sophie's the best!! She provided the best service! Thank you, Sophie!
Sophie very nice and professional
Sophie was very professional and made the move-in experience easy.
Sophie was very professional and provided me an excellent service.
Sophia did a outstanding and speedy job! Thanks for assisting me professionally and profoundly! Bless!
Sophie and Tazia are super wonderful very helpful I recommend them 10 Stars
Sophie was wonderful . Service was great and she was very helpful
Sophie was great. Efficient, lovely and quick. Thanks!
I came here today to rent a space. I picked this storage because they had a good promotion going on. Separate thank you for Sophie who explained and showed everything in detail. She was very friendly and answered all my questions since I was renting for the first time.
Sophie is awesome!!! Very helpful.
sophie I thank u for your time
Nice and great customer service
The service was great. Sophie was very detail oriented and gave outstanding effort. Thanks!
Yulandah was amazing and very professional. She helped get me the right size storage in quick and timely manner. Highly recommended
Sophie was great and helpful! Quick and amazing service !!!
Excellent services from Sophie
Not much to say other than the staff is very friendly. Ive never had any issues and ive had a a storage here for over 6years. Very clean facility!
Perfect. Friendly customer service. Sophie was wonderful and she helped me with everything.
Me and my partners wanna thank Sophie and Tazia for being very patient We did a couple of trips in 3 days and it was time for them to go but they stayed late just for us,they are amazing people,they deserve more than 5 stars.
Tazia and Sophie was excellent 👌 Very knowledgeable and detailed Great job
Ashley & Sophie was fantastic I give this storage and the employs 6 stars very clean property very fast service yes!
Yulandah provided me with excellent customer service she was very patient and extremely knowledgeable ask for her when you go.
They said first three months 52$ then it becomes 104$ or something..what if I cancel service before two months is up?
Ashley was super kindly and polite. The space is perfect and its sice is more than enough to keep my belongings. Reccomendable!
Very helpful and friendly customer service. Sophia made it very easy and quick for me with all paper work.
How much a month for the smallest storage space
SOPHIE WAS GREAT. OVERALL AMAZING STORAGE. WOULD RECOMMEND!!!
If I can put “-“ I will put it, horrible company with no service- 2 elevators didn’t work and how to go on 4-th floor?? but they don’t forget to charge money, cheating management which take money for next month after one week of beginning to rent storage , no working restrooms , horrible working hours during which you have access to storage ..... run from this storage run
This is a good and conveniently located but bathrooms are locked due to Covid-19 and I dont comprehend why but they have a lot of mosquitoes cause its located by the swamp. You can go to dine at restaurant. sitting outdoors but the bathrooms are available inside. It's all about cleaning and sanitizing which obviously Public storages chooses not to. Top dollar for the rooms and raising the price every six months is done efficiently though. Upon talking to the Distric manager who happened to be there, I got unreasonable answers to my concerns and point blank walk away. Also gotta mention that they have 2 entrances and at one entrance you gotta put in a gate code for entry and at the other entrance, you can just back up your truck, car or just waltz in. So much for security.
The service was excellent quick and easy and very helpful
Ashley was great and super helpful. This is my first time using a storage facility and she made it a wonderful experience.
It would be much more convenient if storage was available for public at early hours maybe from 8 am and closing later after 8 pm . So people have more access to it
I had a reservation for a space today and Daphne assisted me. She has great customer service , I would definitely recommend her. Thank you for your service
Ashley tried to rob me. She tells you that you need insurance no matter what but you dont if you have home owners insurance thatll cover the unit. When you ask for your money back the response was "if we decide to give you your money"....which they didn't. This was after the first unit I asked for had a pole running down the middle and was forced to buy moisture pellets for the unit which had a fence ceiling and wouldn't help the unit anyway. My first month for a $1 came put to over $70 for 20 a month unit. This place is absolutely horrible. Definitely way better places, especially down the the street
Ashley is a very nice lady and was very helpful and pleasant
Ashley was amazing process went very smooth and fast thumbs up
Thahisha did a good job helping me with finding my space
Daphne was very personable
Thahisha did a good job helping me find a space
Daphne was such great help, would recommend anyone to come here, the place is really clean and the managers are really nice!!!
Ashley was of wonderful service. She made the process extremely easy and quick. She explained the necessity for optional and mandatory services that were provided. Very professional and pleasant manner. The storage unit was clean and the entire office made me feel safe during these times.
The employees i had the pleasure of working with on Saturday were very helpful and were very helpful and accommodating when i ran into issues
Seamless and paperless transaction. Ashley was very helpful and answered all my questions. Cheers!
I had a great experience using this company. The customer service is exceptional as well Thahisha went above and beyond to help me. I was so stressed out, she made the process so smooth and easy, answering all my questions and providing me with so much information. I would highly recommend this establishment. 5 star unit and 5 star service!
Ashley was excellent gave great service and instructing us through our unit
Walked in to Public storage for the first time and was welcomed by the employees. Ashley was the one helping me and she explained everything very clear & was a great help. It was a great experience!!
Ashley was the best. Call her she will help you.
Albert is the man you wanna talk to if you wanna get aggravated. Dude doesn't know how to listen your needs. I ask him what's the price for storage units and he is worry about what I'm gonna store inside. If anyone looking for big size units obviously they know what's the sqft and obviously they wont store anything violating your guidelines albert. All I need, before go further, pricing... instead you pushing other b.s. you have in your mind. I ask you specific units and first I wanna compare your prices. You need to be paition and listen first before try to push other selling points. Just relax albert, learn how to listen other people's needs otherwise you can't help them.
Donovan was great and very helpful!
Pros: good location and clean facility. But we moved to a way larger unit with floor access at a better price at a different facility. Cons: very few parking spaces, access hours are not convenient, price went up too high overtime to justify me climbing to the tiny box every time.
Ashley was a great person with a phenomenon character..., she helped me with everything that I supposed to know.. Very courteous and happy..... Great service.!!!
Ashley was helpful and straightforward about getting us set up. Took almost no time to get all of our questions answered - no wasted chit chat. We were able to start putting things in our storage space in the same visit.
Josy was very helpful and informative. She made sure to address all of my needs and answered and questions that I had.
Josy was wonderful! She helped us get the best price to fit our needs and situation. Everything was so fast smooth and headache less We are so happy with Josy. <3 <3
Josy great service. Awesome customer service
Nice clean facility with easy access for Sheepshead bay dwellers - that's the only "pro" i can think of. They keep raising the costs (which is normal for any month-by-month public storage) - but there seems to be no end/ cap. Now just after two years of renting - I am paying more than I would pay for a unit twice the size - so i am moving out. Currently i have a tiny 5x4x4 with the ladder access, done breaking my back getting up there - no thanks. Other cons: access and office hours. Good luck leaving for work earlier just to get to your stuff. Weekends hours are abysmal - that's when most people have time to use the storage. Parking is only a few spots - we always have to park on the fire lanes.
Josy was phenomenal in setting us up with a storage unit. She was patient and attentive and gave us really good advice based on our needs. The customer service is top notch. The units and space is clean. Fantastic service all around!
Josy was spectacular. Friendly, helpful, and got my account setup speedily. The whole facility felt secure. Thank you!
Josy was the best! She helped us so much. She made the experience easy and she explained how everything works! I highly recommend using this Public Storage facility! Thanks Josy!!!!
David was very helpful and is a true professional. Thank you !!!
Josy excellent service! Great job!
Awesome service by Josy!
Excellent customer service from JOSY!!! Very professional, personable, and knowledgeable.
Good service...david was cool...good salesman to...lol
Ashley was fantastic!!!!
Gave Good service lots of jokes
David was great touring us and setting us up. Very clean place and good price!
Josy has been nothing less of amazing. Ive been using the facility for 5 years and she has accompanied me through everything ive needed. Its a great experience with her managing there. I would suggest anyone to use that location.
David was super helpful! He stayed past closing time to help me get my stuff into the unit on moving day. He was courteous and professional. Great experience!
Josy was great excellent service and very knowledgeable
Ashley Was Good everything was the best highly recommend public storage
Ashley, provides great customer service.
Ashley Was Excellent With Me Highly Reccomend This Place Nice & Clean As Well
Ashley was very helpful very recommended
Ashley was very helpful and friendly and she made registration process very painless
Josy was very friendly and helpful.. absolute pleasure to deal with. 5 stars
The staff are friendly but the facility at sunrise highway need repairs to the shutters they are very hard to open I complain many times and management do nothing you are paying you should be happy
love this place highly recommended. Josy was very helpful.
David was very friendly and helpful
Josy is excellent!!Good customer service!!!!
Josey was amazing 2nd time needing storage and she doesn't disappoint. Everything is clean and they are very helpful.
Josy very helpful and reliable
Josy has been absolutely FANTASTIC. she was attentive, knowledgeable, helpful and overall a pleasure to work with. I know my stuff is safe and secure but also that I have a wonderful individual to have a chat with whenever I stop by! Thank you Josy!!!
Ashley was a Great Help, walked us through the process, helped us to upgrade to a more fitting room as well. Very Professional and Friendly and great customer sercice.
Reserve rate online and then come speak to Ashley. She made it so easy and simple. From the moment we walked in she was extremely professional and knowledgeable!
Ashley Was very good to me this place is very nice and clean I recommend this facility too all
We recently took a storage unit and Josy was one of the most inspiring sales rep I have met in a long time. She answered all of our questions and gave us the best rate ! I would advise anyone who is looking for a convenient storage space to speak with Josy as soon as possible!
Ashley was helpful and pleasant , true professional and took her time showing me around the place. Ashley ensure that i got the right space that would best accommodate all of my belongings.
Josy has a great customer service I will recommend. Clean facility
Margarita gave me great service Tnx!
Margarita was amazing, very personable goes above and beyond. Highly recommend coming in and dealing with her it was an absolute pleasure.
G reat experience of customer service-qith Margarita Thank you ladies!
Margarita provided amazing service tnx
Ashley & Margarita were extremely helpful and made the move-in process super easy. Thank you both!!!
Margarita was amazing
Josy was an amazing help! Very professional customer service!!
Josy provided amazing service
Ashley was spectacular! Highly recommend this location.
Josy has a great customer service. My son rented and she was very informative about the process. Very clean location and I was greeted with a big smile. Recommended!
Ashley Was Fabolous !!! Great Customer service strongly recommend and very clean property !!!!!!
Hey moto people! Anybody knows motorcycle storage in brooklyn ny?Thank's.
The staff at this public storage are downright nasty
Josy Very good customer service recommend brilliant girl!!!,👍🤝😉
Ashley Was Fantastic!!! Still in disbelief how clean this place is I strongly recommend Knapp street.
Margarita and Ashley were absolutely fantastic and helped me tremendously, I appreciate the help.
Josy provided me with exceptional customer service! She really made my experience seamless...need more Josy in the 🌎!
Josy and Margarita made it very simple to rent my space. They made a very stressful day into a happy day! Thank u !!
I've been with Public Storage for years. The personnel is cordial & helpful. I needed help resolving a problem and Margarita & Josy were calming & effective. Public Storage is lucky to have them.
Josy was awesome, quick and got all my needs handled. Great customer service!
Margarita is awesome and great at her job. She explained everything to me about the storage process. I am very happy that she took care of my process.
Friendly staff! Great service and a nice facility for that’s reasonably priced.
Margarita & Josie was super helpful thanks for everything.
Margarita provided me with a 5 star service- Josy was great too!
Margarita and Josy- were very helpful and making our rental fun an easy!!
Josy and Margarita was very clear and got the job done quick for us!! great customer service
Great service from really amazing girls. Felt very welcome and know my belongs will be secured! So glad I came to them!!!
Josy and Margarita. Were awesome and explained everything very well.
tell me what is your minimum rental period? if I need three months Can I take a rent from you?
Margarita was so patient and helpful. She answered every question we had and made everything so easy!
tell me what is your minimum rental period? if I need three months Can I take a rent from you? скажите какой у вас минимальный срок аренды? у вас взять рент?
My wife and I have a great experience for this place. We have spoken to 2 different ladies Giovanna and Ashley on 2 different days visit and they both have very good patience, polite and professional to show us around and explaination before the deal is done!! The place is clean and full of security access. We feel safe and comfortable to store our stuff in their room. Also its price beats the others!! Highly recommend this storage.
The manager, Margarita, took care of me and was very fast. I got there with less than an hour before they closed and she was able to show me how everything worked and the unit itself. Filled out all of the necessary information and had my unit ready for move in. She said she would stay a few minutes late just for me if I need. Which I finished moving in about 10 after they closed. Overall, she was fast, thorough, courteous, professional and very nice.
JOSY is THE ABSOLUTE BEST. It's been quite a while since I'v met anyone with such excellent customer service skills...i could not pass up the chance to write this review....Margarita the manager is pleasant too...this location is clean and welcoming...we went in with our stuff signed up and in no time we had everything done and walked away feeling super satisfied because they walk you through every step...i highly recommend Public Storage.
Ashley was great! Very easy to set up, and amazing customer service!
Ashley great service, quit, easy, convenient. Thank you!!!
Margarita and Josy are the absolute best! They saved my day! Stayed an hour late just for us ! Best service I ever had anywhere !!
Love this location, and the Customer Service from Josy was 1st rate, she help me so much with the booking and transfer of my reservationa unit from another location. It was seemless. Thanks.
Margarita and Josy were great and very helpful thank you
Ashley was extremely helpful and thorough. Al was explained in detail and was so nice and thoughtful!
Josy was unbelievable. She showed me around . Had the patience of a saint. You should have 10 of her working for u. Her personality was great.
Margarita excellent service and very helpful-and very pleasant
Margarita Is the best" good service thank you
Margarita was helping me today on the front to move my things in their storage My first time dealing with this location and I am definitely satisfied with my experience Margarita was very helpful, attentive to detail and polite Definitely five stars
Josy and Margarita took care of us today and make an awesome team ! Highly recommend this place to store your stuff
Gracias a Margarita por excelente atención - recibimos un servicio bueno y el storage perfecto para guardar mis cosas
Peefect customer service, thanks to Josy
Margarita nos sirvió excelente gracias
Margarita helped me find a storage space that I needed. Thank you for a great service.
Margarita helped me with my storage and gave me excellent service and she deserves a raise.
Margarita did a great job helping us get the space that we needed for our extra stuff. Clean and well organized property. Josy was so pleasant called me to confirm my reservation. Thank you.
Margarita and Ashley were great- thanks for everything
Margarita very helpful with getting my situation well organized.
Margarita was very friendly and professional. Thank you so much for such great experience.
Josy gave me a 5 star service , very helpful and thanks Ashley for your attention. I will recommend this storage to friends
ashley was very good she helped us a lot scale from to 10 I give her a 10 good customer service
Ashley, she was very efficient, fast and right to the point. I was quick to go all set with the new storage place.
Ashley Was Very nice and very helpful thank you for the service I will tell friends and family about this public storage thanx again Ashley
Josy assisted me with great professional service. Very knowledgeable about units and products to help with my packing/move!
Ashley was wonderful! Recommend Knapp st storage 100%.
Margarita and Josy were very helpful and generous I was very pleased
Just vacated my space and had such a great experience with the service at public st. Thank you Margarita and Josh for a great experience
Margarita- Excellent service, friendly and helpful.
Josy- and margarita were great! Thanks ladies
Margarita and Josy assisted me in finding the right size for my storage needs and packs supplies
Josy and Margarita set us up with an awesome unit. Super helpful!
Josy and margarita are the bomb!!!!
Margarita made the process easy and was very professional.
Margarita gave me a five star service and provided me with the right storage space. Josy was great also! Thank you ladies!
Margarita was wonderful, very accommodating, patient, helpful, and overall a pleasure to deal with.
Ashley and Margarita were excellent. They were very pleasant and helpful
Margarita me dio un servicio excelente y me ayudó alquiler de mi primer storage. Gracias mil!
Josy and Margarita were excellent and gave me excellent service
Margarita and Josy were great help in helping us setup our storage unit. highly recommend public storage :)
Margarita and Josy work great as a team- this was a great storage experience. Thank you
Margarita and Josy gave me an exceptional service - Thank you so much!!!
I was very pleased with the service I received from Margarita, she took the time out to walk me around the location and took her time with me. Over all very happy and highly recommended!
Margarita was very helpful
Ashley Was very nice to me she showed me good customer service great place!!!
Ashley was a great helper. Thank you so much for everything
Beyond exceptional customer service from the location, Margarita, in particular made the ENTIRE process smooth, and as easy as possible!! 5 star customer service for sure!
Ashley was really helpful and even waited for me when I was running late.
Joey was so helpful and polite. She was very thorough with information. I appreciate her diligence in giving me the best unit.
Amazing service! Thank you Josy!
Margarita gave me a five star service I just rented a locker . Thank you
Josy is the best!
Margarita was great and informative with our storage needs! Amazing staff thank you.
Rented a storage today at this location- Margarita answered all my questions and gave us an amazing service. Thank you
Margarita gave me a great service with my storage needs, thank you
Ashley was great she attended to all of needs and questions concerning the unit I got.
Josy and Margarita these lady’s we’re awesome and they were very informative about everything until I had no more question. Please store your things here its a great experience.
Visited public storage today to buy some boxes I was very impressed with Margarita who was very knowledgeable, helpfull and enthusiastic! Will be back to rent!
Josy and Margarita lovely ladies highly recommend
Ashley gave me perfect customer service
Ashley Was Good to me her customer service was 5 stars I recommend this storage to everyone
Margarita got the right size unit for me at the right price- and Josy was very friendly confirming my reservations. Thank you
Ashley The person who assisted me was much more polite and well behaved than one might reasonably expect
Margarita me ofreció un buen servicio gracias
Margarita helped me find the right size space and gave me a 5 star service. Thank you!
Ashley Was Perfect She Was The Best Very helpful kind and nice
Ashley Was So Very Good And Very Helpful
Excellent service from Donovan
I was looking for a smaller unit so I went into public storage. I was greeted by a friendly associate named Donovan. He was very patient and he explained every part of the process which I really appreciated. Thank goodness I went there. The process was soooo easy. Thank you to Donavan.
Donovan was a wonderful salesman
Donavan and Margarita assisted me with my packaging needs got boxes/bubbles and tape all I needed for my move. Thank you
Margarita was very helpful and was able to multitask at an efficient amount of time.
Great service. Jose was great in setting up my locker. Highly recommended.
Donavan and Josy are awesome!
Josy gave me such good service today. I would highly recommend this Storage facility
Josy is the greatest and always takes care of me and makes sure the service is exceptional
Ashley & Josy were so curteous & I really appreciated the help that I received from them. I will definitely be back & tell my friends about them as well.
Ashley provided exceptional customer service!
Donovan and Josy were friendly and extremely helpful. Moving your child back from college is stressful but they made it a seamless and funny experience . The information was clearly disseminated and there were no hidden fees . I would recommend this spotless friendly facility to family and friends . Thanks for making it easy ! H Ryan
Ashley Was Excellent Her Customer Service Was So Professional She Helped Me Find The Right Size Space This place is so clean I have to say this is the cleanest storage facility I have been to I give this place 5 stars for sure!!!!!!!!!
Donovan and Ashley were extremely helpful. They guided me through the process and took their time addtessing all my questions, and giving me a tour of the different size units, which was extremely helpful.
Ashley & josy was wonderful great customer service & very clean property!!!
Excellent experience! John was curteous, professional and a pleasure to deal with. Josie is an absolute treasure, and has often gone above and beyond to help us. A warm thank you to Ashley as well. Great job, guys!
Josy is great. Very helpful and patient. Much appreciated.
Ashley Was amazing customer service was the best ! This is cleanest storage I’ve ever been too !!! I recommend this property to all
Margarita- excellent service
Margarita and Ashley, Josy great service during my stay. I will be back.. Thank you
Margarita is so sweet and nice and was very helpful. She was cheerful and very pleasant to talk to. She made me and my family feel very welcomed and I think she a wonderful worker.
Ashley Was very helpful with our move in process
Ashley is wonderful, amazing and very helpful. Would definitely recommend.
Josy excellent service 5 stars highly recommend, a please to do the business with !!!!!!!!!!
The staff was great (Ashley and Josy) they helped with everything and treated us with such respect. Would definitely recommend for all storage needs, you will not go wrong with choosing this location as your stop for storage
Ashley Was Awesome her customer service was terrific this was the best storage facility i have been to very clean and customer service is 5 stars i reccomend public storage at knapp street to all
Margarita she did a great service I give her ten stars
Customer service is great!
Ashley was very helpful and caring. Place is very clean.
Josy great service the best
Margarita displayed Wonderful Professionalism, excellent service & an absolute pleasure to work with! So welcoming & made me feel at home! An absolute marvel & splendid work ethic
Josy is the absolute best!
Josy was very helpful and knowledgeable. I would recommend her customer service to all. Thanks Josy
Josy was the very best, so polite and knowledgeable and professional. It was a pleasure :-) !
Margarita helped me with all my needs and made my trip easy and fast👍 I would highly recommend the facility!
Margarita was very welcoming and extremely helpful since we are new to storaging and she explains everything in detail. Very friendly thank you
Ashley was very helpful and professional
Ashley was great help with exactly what I was looking for and need. I was done in minutes and ready to store my stuffs.
Josy: dealing was really good took care of everything we needed.
Sky and josy were super nice , they did everything to make sure my experience was great
Josy is the best . Made my moving easy and I will recommend this place just because of her. Great Service 5 Star hands down‼️
Ashley was very helpful! Great service.
Josy and Margarita I just wanted people to know that I was treated a friend as well as,a customer !!!😝😝 The staff here was able to resolve a situation that I had been unable to resolve over the phone for months ..... A wonderful courteous smile.. Great efficiency !😋 Perfectly satisfied ... Too bad my storage unit is in another state 😣☹️ A pleasant environment too.... Peter Riso
Margarita gave us a perfect experience. She explained everything so thoroughly, that we didn’t even have to ask anything. Our first time storage experience was the best. Thumbs up!!! Definitely recommend
Josy and Margarita the service was excellent, they are articulate and very respectful keep up the great work.
Margarita excellent service
Sky and josy H as great custamer service
Sky was the beeeeeest. Best customer service I have ever received. Sweet lady . Bent over backwards to help me out.
Ashley was very extraordinary with her customer service! I higly recommend her for future scenarios. She upholds public storage employees to the Highest standard. Job well done.
This places great. 10/10 would recommend. staff was very understanding. prices are very affordable
Ashley did a good job and was very nice and helpful
Literally the WORST place I’ve ever been to in my life. The employees are extremely rude and disrespectful for no reason and there is a crazy amount of hidden fees that you have to pay. I advise finding another storage place. You’ve been warned.
Great customer service ask for most or sky
Great service. Fast and friendly!
Friendly service from Sky. Highly recommend.
Great customer service, thanks to sky & josy
JOSY IS A NICE WORKER WITH CUSTOMERS, SHE HELP ME AND I WILL RECOMEND THIS STORAGE TO FRIENDS AND FAMILY. VERY PLEASE WITH THE SERVICE.
Sky was amazing and very nice person would recommend this facility to everyone
Ashley was wonderful. She was quick and efficient. Explained everything thoroughly, and was friendly.
the attention is very good and above all the person who helped us with what the sky needed
Ashley was extremely kind and helpful. She made this experience so much less stressful. A million thanks!!!
We had a very nice experience, Ashely was very informative and made the moving transition a breeze!
Josy thanks for the great customer service and all the help. A#1
Had a delightful time with sky she was very pleasant and easygoing.would recommend the facility to everyone
Ashley was extremely helpful. Thanks ! Look forward to storing here.
Thanks Ashley, she was very informative and helpful in helping me select a storage unit.
Had an amazing experience with the lovely sky was very informative and lively would recommend the facility to everyone
Both Ashley and Sky were wonderful and super helpful. Everything was explained clearly and it was done without mishap. 100% recommended
Ashley was very informative and patient in explaining all the benefits of the facility. The tour was great and unit and building are prestine. Wonderful experience. Thank you!
Sky was very helpful and informative about the unit and building. She was so friendly and upbeat. Very pleasant to work with. The storage itself is clean and prestine. Good pricing and wonderful staff.
Great Help from Ashley who was nothing but professional and very courteous to someone who was his first time. Explained everything where you understood everything you were signing. Thank you
Today at public storage Shakira was really big help with picking out a storge that would help me hold all my thing for a little while!! Thank you for the help Shakira!!!!
This storage is great Josy gave such great customer service it is literally the best storage in brooklyn.
Wow! I been in the public storage there is an employer by the name of Josy that was helping me, she was kind, very helpful and really attentive. Its really rare to see someone smile at you. Thank you Josy.
I came here unaware of how storage places work. Shakira made sure I understood everything step by step and walked me through the entire process with care. She was extremely sweet and attentive. Thanks to her I am happy to have business with Public Storage
Ashley Shakira did everything in their power to have Me in and out fast. Great service and great staff. Would recommend this location.
Josy was exceptionally helpful and attentive. I will be sure to send my friends, so she can help them
Ashley and John were very helpful and informative. They made me feel welcome and that my belongings would be secured. Ashley showed me the unit I inquired about and walked me through the entire process from renting to move in and storage of my belongings.
Shakira serviced me extremely great service very hospitable and curiosity will tell business associate about storing here and shakers has provided outstanding service during this hard time
Josy is absolutely fantastic! PROFESSIONAL AND FRIENDLY! Amazing service! She is a real diamond for the Public Storage company! Office is super clean!
so get a chance rent a storage and I have to say my experience there was amazing the relief manager shakira was every nice the did a excellent job explaining every I needed to know I would definitely recommend this self storage to my friends thank u shakira you are the best.
Representive ashley is very helpful showed me around answered all my question.
Today Shakira helped with unit was very helpful and was very nice josy also helped me
Josy was wonderful got me thru the process quickly and was sure to explain all with detail would definitely refer someone here
Shakira was helpful, charming, and professional. Spot on knowledge about her job. A+ all the way. Highly recommend asking for her assistance at the facility.
Ashley and Shakira was very helpful as friendly! Storage is clean and new! Thanks;)
Shakira from the knapp st location was very helpful and the best customer service person rep she gets a 10 on a sale of 1 to 10
Shakira was our helper today she was very informative and I would recommend this company and her
I like the location of the storage and the team, and specially Ashley, she is very nice person very , very helpful .
Ashley Shakira Josy These ladies are very professional and kind. They were very helpful with all the info I needed to get my space.
Ashley was professional, personable and super friendly. Her attitude was upbeat and positive. She answered all my questions.
The only problem was it was cold inside. They said it’s a climate control system
Hi we just rented a container an shakira was our sales rep. An she was so helpful patiented and a big help . Thank you Shakira .
Josy is great!!!!!!
MY experience with Shakira was excellent, responses and explanation to queations asked were answered prifessionally. I definitely love her business attributes.
Ashley Was Very Helpful Today Def 5 star Customer Service! Very Clean Property I Suggest To All Keep Up The good work public storage
Very nice customer service rep shakira helped me a lot with the storage rental.
Josy was exceptionally helpful through the whole process. Will definitely recommend their services!!!
Ashley And Shakurra Was Very Helpful And Polite This Morning They Helped Find My Unit Being That I Only Been Here One Or Two Times Since I Been Renting With You Guys Very Delightful Staff THUMBS UP!
Today I helped by Shakira she was very informative and helpful. She was considerate to my many questions which she answered all 100 with a smile, I would gladly recommend Public Storage to my family because of her. Keep smiling, you made my day.
I, Eugenia Murphy, am writing this in accordance to Josy and have been using Public Storage for 13 months. I am very pleased with their excellent service and I'm very content and secure about my worldly possessions being stored at this location. I would highly recommend this facility. Thank You
Penny was the best walked me through the buying process and was extremely helpful. Can’t wait to live in this unit!!!!!!!
Penny as awesome and gave me the great customer service I was hoping for at any establishment. Big thumbs up for this facility!
Josy great service she is number one!!!
Excellent service! Perfect everything. Two ladies were so helpful I would recommend to everyone!
Excellent service. Good location. Great box deal. The staff is great, it's a pleasure to come here.
Hello my name is Diana I was being taken care of by Shakira She helped me a great deal and gave me all the information thank you so much for your help Shakira you did a great job
Josy & Penny are greate help and wonderful pleasant personalities.
great Service from Josy.I like the new property clean and staff is very professional. I will recommend this facility . Thank You so much Josy
Penelope was amazing! She was extremely professional and helpful. I would definitely recommend this place.
Great service from Shakira
Shakira at Knapp Street has done a good job
Shakira and Jeselyn were so very helpful. It is a pleasure meeting them , they explained everything to me in clear language. I will definitely rent from Public Storage because of their friendly service.
Shakira and Penny provided us with some of the best customer service we have ever recieved. We highly recommend this storage place.
One of the managers Penny simply has the best attitude when it comes to her work, it was a pleasure.
Penny is AWESOME!!!
Josy is the best,I just love her!!!💗
I had a great experience.the people are very helpful and personable.penny was informative and a hard worker
Came to check out a space and staff was very helpful shakira was very polite and helpful overall a great experience
Penny and Josy are always 100% helpful and beyond. I am very satisfied with service and facility overall.
I can’t say enough about this location and the employee who helped us, Penny. The actual storage locker units are in impeccably clean shape, are easily accessible, super secure and affordable. And Penny helped us through every step of the way, from answering all of our rediculous questions (it was our first time in the self-storage game), to finding us the space that made most sense for us both financially and location-wise, and running through every possible scenario. Highly recommend this Public Storage for anyone moving, redecorating, or in need of a little extra room (WAY better pricing than other storage places in the vicinity). And we can’t wait to see Penny again when we are using the space! Such a great experience!
Great services as always and thanks to Penny she was a great help.
JOSY - WAS VERY HELPFUL AND PLEASANT!! EXCELLENT CUSTOMER SERVICE... JOSY EXPLAINED EVERYTHING AND WALKED ME THROUGH ALL THE PAPERWORK. GREAT STAFF - SHOULD DEFINITELY RECOMMEND.
Penny and shakria have amazing customer service
I highly recommend Public Storage Facility. The workers they employ are friendly, capable and knowledgeable. The facility itself is quite easy to access and available for use. The hours are convenient for the public. The storage compartments are clean and available for usage. I give this particular location: 5 stars!
Penny- Shakyra and Josy are the nices people I’ve ever encountered. Very informative and handle my business very professional.
Excellent service! Manager helped me find a perfect size for my items. Building is always kept cleaned and nice. Staff is always friendly! I would recommend public storage to anyone.
Absolutely amazing location. Manager knows me by name and is always sure to say hello and goodbye if we cross paths. Always willing to answer my questions and looking out for me, trying to find any possible discounts and deals. I'll be leaving for the USAF soon and I feel completely comfortable having my items at this location and dealing with the transition. 😄
Josy and Penelope were very friendly and went out of there way to help me in an unfortunate situation. Super thankful to them!
I'm late on writing this. But I just want to say this was my best storage experience ever. On a personal level moving my things were a big step. I can whole heartedly say the staff here specifically YOSY who helped me are amazing and they really do care.
Jess thanks ☺
I had no idea where to start and how to choose the right unit, Jes helped me through the whole process and recommendations for supplies and the type of unit that would suit my needs . Moving is so a stressfu both Jes , and Penny couldn’t have been nicer and more helpful! I highly recommend this space.
Jess and Joy are the best. The customer service I've received here is perhaps the best out of all experiences I've ever had in Brooklyn!
Jess was a great help with helping us decide on what storage container to get for our situation. She was very sweet and and helpful and answered any questions we had.
Had a great experience. Employees have great customer service. She was very informative. They also had a great deal for the size of my storage locker. I’m happy that I chose Public Storage as my choice.
I went there today to cover my items and the young woman at the desk was named Penelope. She was so kind and helpful. She came with me to my storage unit with a broom and dustpan and helped me put the tarp over my boxes so they wouldn't get ruined by the renovations. She is an asset to this company. She gave excellent customer service.
The best & most patient people work there. Penny & Josy are amazing 😀
I would like to say that Josy, Jess and Penny the this storage unit are very helpful, courteous and nice to talk to. I would give them 5 stars as a rating thank you!
Clean and well lit.
Josy and Jess are personable, professional and have exceeded my expectations for Public Storage. I am beyond happy. Thank you amazing ladies!!!! And thank you public storage. If I knew it was this easy, I would have done this long ago and lived a clutter free life. Thank you !!! Public storage for my clutter free new life. Super excited !!!!!!!!
Josy was a very knowledgeable and helpful staff member that's why I rented here
I just rented for short time but they really kind person and jeselyn helped me for everything. Thank you so much guys ..
What a great experience. Jes and Leah were a great help, and super fast. What a pleasure to deal with!
JES AND LEAH WERE AWESOME! VERY HELPFUL AND CLEANNNN. MANAGERS ARE VERY FAST AND FRIENDLY. DEFIANTLY WOULD RECOMMEND!
Looking for a storage came to find this one. Place is amazing. When I stepped in, Jess and Josy took care of me and had a wonderful customer attention. HIGHLY RECOMMEND this location and their staff. Great experience!!!
First time using Public Storage for my storage needs. Booked easily online and had an extremely prompt and pleasant confirmation call from Josy. Jeselyn took me on the tour and showed me around when I arrived and was very knowledgeable on all their services. She showed me the unit I requested but also mentioned the flexibility they have if my needs change. Overall the building looked very clean and well maintained. Long story short; I left feeling like I made the right choice in leaving my stuff there.
Daphne and Josy was great on service today I really appreciate the love and support. I will highly recommend other customers to use public storage Knapp st. They both done a great job on showing me around using the the equipment properly. Thanks!!!
Jess and Josy the manager was a pleasure and very resourceful and custumor courtesy. Love the neighborhood at knapp st. Would recommend to friends.
Jess and Josy I was very pleasant with both of their pleasant attitude, customer service, professionalism, and very helpful. I was also extremely impressed with the cleansiness in the public storage located at knapp st.
Jeselyn was very helpful and made the experience easy :) thank you
Excellent service knew what we needed and handled perfectly.
Josy was such a great help today with transferring my units from one to another. She was the best
Josey and jesse service was fantastic, they were very helpful and friendly I enjoyed the experience.
Josy was great very helpful. Great service.
Josy and daphne did a great service and very where helpful
Josy helped my sister and I so much she has great customer service skills and went above and beyond her duties
5 Star Service from Manager Josy. Excellent! Recommended.
Josy and Tyneisha did a great job! They were super helpful and patient with all of our questions. Great customer service all around. Thank you!
Josy and Tyneisha were amazingly helpful. Kudos to both of them. Customer service at its best. !!!
Great Service from Manager Josy and Darianna, I come often to check my belogins and property is always clean. Why not let everybody knows that this is a nice Storage facility with a Great Staff. 5 *
I rented a 5x10 storage unit today (on 10.08.2017). Tuvasia was super helpful and I could not have been happier with the unit and the customer service.
Darianna was extremely helpful and very patiently answered all my questions. She was very friendly and knowledgeable. Excellent service!!
Tuvasia and Josy were great and very professional. They were extremely helpful and had me in and in a storage unit in under 15 min. Highly recommended and ask for either of the two.
Josy was awesome! Seamless quick and excellent service. Happy to have chosen this place.
Tuvasia and Shaneika has given me excellent customer service. She showed me the different options of storage units and gave me good promos on storage boxes and boxing accessories. Very nice and friendly ! Great storage area ; would def recommend to others!
Замечательное обслуживание, приветливый персонал они даже нам попкорн предложили, респект Tatiana & Josy и удобное место расположение
Josy the property manager and Neika and Taty were exceptional with providing me excellent service!! They helped me get a great deal on a unit and took care of me efficiently and professionally..Thank you so much!!
Great customer service especial Tuvasia i recommended this place to any one who's looking for a public storage on this area great
Tuvasia was very kind and very informative. She took her time to show us three different units.she explained everything. She is an asset to the corporation.
Tuvasia, has provided me with Outstanding Customer Service. She is vey patient, she put everything in layman's terms for me. She helped me find a space to fit all my needs, all with a Smile, which is rare to find these days. -Angel.
It's pretty expensive. They started opening earlier tho
Tuvasia was so helpful and friendly she thoroughly explained every step of the way and was professional and sweet :)
Too pricey, hard selling tactics
These people here location 29206, Josh, Tuvasia, Shenika are very nice folks. They went the extra, extra mes to make sure we were completely satisfied and very informed.
I was helped by Josy who made sure I was comfortable with the unit. She showed me everything and walked me through the contract and helped me figure out which package for boxes were best for me. Teeka & Josy even helped to bring my boxes out to the car. 5 star!
Josy Dawn Teeka Shaneka these girls were fantastic, they went above and beyond what they needed to do to help me. They were kind and courteous even when I got frustrated. They deserve a five star rating.
Great Customer Service from manager Josy and Teeka. I will recomend this service to anyone.
Great place. Love it.
They keep the place clean
Tuvasia did great, loved the energy & very informative !
Wonderful workers Lateeka, Tuvasia & Josy helped me alot. Very urgent, as soon as I made my reservation they called me
One of the worst experiences in my life the workers there don't have common courtesy told me "to get the f outta here" or threatened to call the police.
The best service by Josy. This is my second year best service ever
Great experience, thank you very much Tuvasia and Josy! The staff is very helpful, always nice. One thing to remember if you come to this location in a car, exit the building with your vehicle 5-10mins before it's closing time which is usually 6pm, otherwise they shut down the area and your access code will not work, you will be stuck in between the two gates. I had to leave my truck overnight there because I couldn't get out on time. Had to climb over the fence and call "lyft" lol :)
Very bad service they guys speak badly and charge extra money
Just got some packing supplies but services is great!!! Office inmaculate! If I need storage I will come back and Josy and Shaneika will be waiting for me! Very friendly!
Shaneika was very friendly and helped me to all my needs
Great Staff. Terrible hours of operation.
Daphne and shanika were great. Best service help I've had in a very long time! They deserve a promotion. A TEAM at its best! thank you.
Place was good good customer service I would recommend
Fantastic customer service over the phone and in person by all the staff. Very clean facility, easy access and great rates!
Shaneika and daphne was very helpful and understanding, I came with my mother today and I was satisfied with everything I would definitely recommend to anybody that is looking for storage to go there.
Excellent service josy-Daphne and the crew are super
I would like to thank Daphne & Josy for their wonderful help. I wish Public Storage hire more professional and sweet young ladies like Daphne & Josy. KEEP UP THE GREAT JOB LADIES. 😆😆😆😆
Shaneika and daphne were so helpful and pleasant to deal with.
Yes! Josie, daphne, shaneika, r the BEST😜😜😜😜 Always great assistance and custoner service including product knowledge!!!!! I refer people and consistently get good feedback. Whatever ya'll do to motivate your associates, bottle it, I'll buy.
I recently rented storage space and I have to say that the service from that location or to be more exact from Josy and Shaneika was amazing. They were knowledgeable, courteous and made the whole process very smooth. They keep the place very clean and lots of parking. Bottom line very nice people and a good location.
Wonderful service, Absolute great workers at the counter. Josy, Shaneika. Very polite,friendly and helpful. I will recommend this storage to anyone.
I rented at this location over a year ago, at this point I am very pleased to have my personal belogins on a storage that is close to my home, clean, and the staff of Josy's office ready to help me with my needs at the location. I thank Josy on helping me to get a lower rate unit the same day I went to pay my bill to avoid high rate on my next bill cycle. I assure that if you rent at the location you will have a complete customer service satisfaction. I recomend this Public Storage to anyone.
Demetrius. Was a delight. He was very helpful. He explained everything o me.
Fantastic customer service!! Josie at the front desk A+++
Sophia and Josie was very professional and helped us out extreamly. This place the way in storage. ..
The customer services is one of the best I ever have, very please the way I was treated 5*
The patience that was displayed by Sophia amazing ,true definition of customer service excellent service!!!
I rented a storage space on Knapp street. The service I received was great. The building is nice, the location is convienent. I will definitely recommend to family and friends thank you to Sophia and josy.
I move my stuff into a small unit and it didn't fit-Sophia recommended the righ unit but I wanted to go low budget on my rent. Thats why they are storage experts,now my stuff are in a good size storage under my budget. Thanks Sophia and Josy for your attention and great service, I learned my lesson.
I will recommend this place for storage. Good customer attendance from Josy and Sophia and facility clear of garbage. No rush to rent the space.
Rent constantly goes up. Entrance doors break every few months so anyone can walk in. Just changed access hours to 6pm close during the week and 5pm close on weekends, so anyone working 9am-5pm has trouble getting to their own stuff. To sum it up, high rent, limited access, and subpar facility.
I came to public storage today with questions in regards to renting a unit being that I will be needing a storage space within the next two weeks, staff there Daphne & Sophia were very helpful.. I didn't know what size I would need for both my sons and my things, based on what we were storing they recommended. 10x10 unit... Long story short they made my moving just a little bit easier... I will be looking to rent with in the next week or so..I also bought two wArdrobe boxes... I didn't know they had those :)... Thanks to the very helpful staff daphne and Sophia!!
Simply the worst. There's no other way to say it. They'll raise your rates after 6 months just because they can. If you don't move out before the 6th of the month you don't get back your money for the remainder of the month. When I first rented a unit the hours were 8 AM to 9 PM. They changed the hours to 9:30 AM to 5 PM with ZERO advance notice. An email or letter would be nice but no, you just show up and it's closed! How is anyone with a job supposed to get their things with hours so terrible? Do they really expect you to take a day off work just to get a few things from your storage unit? Don't even bother trying to call a manager, they don't exist! When you call you just get someone's voicemail and they will NEVER call you back not even once did they try to reach out to me. If you call customer service you get a call center that can't do a thing besides look stuff up for you and make reservations which is pointless because you can do all that on the website. They won't even try to help you resolve an issue, they'll just give you the name and number of the manager who, again, doesn't seem to exist besides a voicemail box. Don't waste your time with public storage. They're overpriced and have terrible hours. And don't believe all the good reviews here. Every person I met at this facility had the same complaints as I did.
Great customer service at this place the staff we're very nice and polite, Saturday morning was the best experience for me by renting out this unit for my family and I being that our home was going through fore closure.... They were very helpful...thanks again to the staff, Sophia Daphney and Josy.
Great customer service!
I went to see a space at this location because its close to where I will be moving to. I didn't think I would of needed extra storage space but I did. Daphne did an excellent job today.she worked with me on my price target. The first space she showed me was to small for my things so she should me a next space and it was prefect. I would recommend any one to this location. Great customer services at this location.
The staff is usually extremely friendly. The facility is very well kept and extremely clean. The accessibility is exceptional.
My parents and I wanted to ship items away and an employee Michelle helped us with our packaging needs. It's was a quick and non-hassle experience.
Great service, always clean, best staff...
Jose was very helpful in showing me what I needed to make my move as easy as possible
convent and clean storage facility
Best people, especially Sophia and Michelle, I never had that typebof service, Thank you so Much Sophia, find more this kind of Girls to work with Public Storage....Thank you.
Great facility. Wonderful staff!
Very helpful staff, and excellent customer service.
Im a customer sense 2008 the service at this location is excellent. The staff has a great customer service and Josy always remind about to pay on time.I recomend this location to any friend that needs storage. Thanks for a great service.
Thanks Josy and Sophia for the customer service. I will recommend your service to other people.
Thanks Sophia and Josy, they were very helpful on providing me with information in reference to my moving, storage facility clean and a friendly welcome.
Great service from Josy and Sophia. Month to Month rental is a graet deal, clean property and they make you feel comfortable!
I was just recently at the Public Storage Facility on Knapp St and as soon as I walked in the door I was greeted by a gentleman by the name of Anthony and a woman by the name of Sophia. They both had huge smiles on their faces and I felt really welcomed as I walked in. I went to review a storage unit because I was possibly thinking about renting because I eventually need to move out. And Anthony walked me throughout the building showing me all the units that fit my needs, gave me quotes and walked me through the whole move in process. Even though I am not moving in as of right now because I am not ready. He brought me to the merchandise display and showed me what I would need to pack my things the correct way. I assured the staff that I will be coming back to rent a unit in the next week or so and then thanked me for considering public storage and gave me a booklet of all the spaces and a number to call back if I had any other questions. This is a well maintained facility with an amazing staff. KEEP IT UP GUYS! Will recommend all of my friends to Knapp st facility.
Best experience ever, store is always neat and organized. The staff is really friendly and professional, what can I say, best place to go...thanks Josy I have to say that every item that you recommended me was a success.
Kudos to Josy and Sophia. Very professional ,they cover all my storage needs in a nice way. I highly recommend this storage facility, bathrooms clean-push carts available to move my things and extended hours. Now when I come out from work I dont need to run if I need to get something from my storage, I love that part. Thank you PS available to move my things and extended hours. Now when I come out from work I dont need to run if I need to get something from my storage, I love that
Two young ladies by the name of sophia and josy took care of me from the beginning to end. From the time I signed up very nice and helpful ,make the process easy and simple I was in out, glad I choose this company I would definitely referred to friends and family. Thanks to the staff!
I'm still moving on from Sandy's storm, my house has been thru a lot of renovation process and I needed a storage to put my furniture while construction was done. I move to my mom's house in Brooklyn and I wanted my belogins close while I was getting ready to move to my house ,went to the Knapp st location and Michael Helped Me In a BIG Way ! He was very professional and he knew my situation was easy to handle for him. Thanks to all the staff.
Experience was really great. At other storage locations the staff looks at you at times as if you are coming in to bother them but at this location I was greeted by the manager Josy who was very very attentive and went through the whole procedure and all the details in a slow and detailed manner. I will definitely use this storage location/company for now on. Josy definitely in my mind gave me among the best customer experiences.
This place is amazing. Staff at this place is great and exceptionally friendly and helpful. They tell you about all promotions and discounts you can get with Public Storage (not like at other locations, where they don't advise you about all the promotions). Kim and Yatunde were exceptionally friendly to me and my fiancé. They explained all the rules of this facility and helped us through all the way. If we ever going to use storage facility, we will definitely use this location again. I would highly recommend this location to anyone!
Great experience registering for storage space. Alexis was so efficient, friendly and anticipated products I would need to move in. I felt I knew my way around, informed, well taken care of and I look forward to moving in to this modern, new, storage space.
I have visited a lot of storage facilities in my time but none like this location. The facility was extremely clean and well maintained. Alexis worked with me and provided me with exceptional service. She answered all of my questions and was great from the beginning. They even sell packing supplies so you can get everything done in one shot. They have 2 elevators and push carts for free. If you need storage perfect place to go.
Harry is very helpful and courteous. He answers all questions in a courteous and professional manner.
The best part of the storage experience is Kim&Yaytunde. They are pleasant&very helpful. Kim ,especially went out of her way to help me,when she saw I was having a bad day.These two people are wondeful employees.I hope whoever is their boss realizes that.thx,Esther Glasser
Went to this site, this afternoon, with my brother and his wife in order to begin renting a storage unit. We were very impressed: first with the quality and cleanliness of the entire facility, but then even more impressed with the helpfulness and friendliness of the staff: (Shevonne--who took the lead role--and Harry who was there playing a supportive background role). All of our questions were answered succinctly and accurately; all of the information was provided with clarity and patience; and it was quite easy to tour the site, choose a locker, take advantage of a sale price that was brought to our attention, and to complete our transaction in less than 30 minutes. HIGHLY RECOMMENDED!
Go see Harry he is the best ! He halped me and my husband so much they go above and beyond for the customers . go and see him for all your storage needs . deff telling all our friends !
Hands down, the Knapp Street Public Storage deserves more than 5 stars. Exceptional customer service, great staff, clean facility, convenient location! I will name names: Shevonne and Kim provided outstanding customer service. They are very professional while sensitive to a customer's needs. They provided a creative solution as I was trying to move all my items out of storage (large and bulky items) in a short time. What a pleasure to work with smart and understanding ladies. I highly recommend this facility and the staff make it the only place I will store. Thanks for everything.
Harry and katiria was such a great help. Their professionalism was outstanding..... thanks again.
I needed a storage place that was near my home and had reasonable rates. Public Storage was perfect for me. New customers can always benefit from a promotional discount. The staff, which includes Katiria, Shevonne, and Harry, is courteous and professional. They keep the place clean and organized. The public restrooms are always clean which is a plus! They have storage rooms of various sizes. I have already switched sized 3 times as my needs have changed and they were alway helpful and accommodating towards me. I would recommend Public Storage highly to anyone that needs a storage solution.
I had a unit for awhile now and recently I lost my job. I was paying late and the late fee were killing me. Harry gave me a courtesy call reminding about Nov.'s bill and I told him that I would be paying late again. He was so kind as to ask me if my unit was full. I said no and he offered me that they had a smaller unit which I never knew that. I went on 11/4/13 and he was a great help. Harry was so understanding and helpful he was also patience with me and with all the questions I had. Katiria was awesome as well. Harry and Katiria deserve a raise. :-) Thank you guys for helping me with my need.
Came into storage last week, I work in the area, I called to find out prices, I was convinced to come in on my lunch break. I was only able to see the storage because my break was almost over. Harry was able to hold the storage for me, he said it was the last one. I came right back after and he had it waiting for me with my lock and all paper work ready to fill out. Shevonne helped him complete all my paper work to make it faster because they was closing. That was good team work. I like the late access hours at this place. They get a high five :)
This place is nice clean and safe and staff is very friendly especially Katiria the manager she makes sure things are done right and efficiently with a smile. Prices are a bit high but overall I'm satisfied. Perfect storage spot. Always parking space unlike other storage places where you have to fight for parking.
Today I went into the office to pay my bill. The computers was not working properly. Both Harry & Shevonne did their very best to accommodate me professionally. They have earned my highest esteem. And yes they managed to bring the computers back online.
Been to storage places before and always hated it. Came into public storage on Knapp St and this place is super clean and very secured. The best part about this storage is the employees, nothing but smiles. Harry was my rep and he gave me the best price possible, loved his service, 5 starz. Shevonne was his coworker and she seemed very nice and was professional on the phone with the calls she was making.
I came into the storage place to get a space and the guy Harry was the only person in the office and he was able to help me and the other customers there very fast and precessional. He deserves a raise or promotion for his excellent service he gave me and the other people. I also came back today to move in and the very beautiful lady Katrina stopped me in the hall to make sure everything was ok, I like that, it made me feel comfortable. Harry gets 2 thumbs up. And Katrina will always get my business because of her smile..
Excellent experience. Got a good deal.
I want to thank soo much for the great customer service from the guy Harry at Knapp street. I walked in to just look for prices and ended up with a storage spot. He tried to sell me everything they had, which was good, but I didn't have the money lol. Its very very clean there, looks like they just opened. Also the girl Shavone was very helpful also and was always smiling. Thanks Public Storage keep up the good work.
Wanted to thank Katiria and Kiyah for all there help. Whenever I stop in the office, I am always greeted with a friendly smile. They are always so pleasant and go above and beyond when it comes to customer service. I have dealt with other storage units before and have never had such a nice experience as I have had dealing with these lovely young ladies at this storage unit on Knapp Street. Thanks for the great hospitality girls!!
I always come in to get boxes to store stuff. The girl with the red hair Shevonne was very helpful I just tell her what i am packing up and she knows just what i need. She is very nice and I would Highly recommend this location.