Good storage and reasonable prices👍
Super easy move in using their online experience. Clean unit!
Buen acceso , instalaciones limpias , buen horario para ingresar y salir....pero no todo es perfecto ....la cortina de subir y bajar del storage es muy dura no la engrasan, y para completar cada mes le suben la tarifa empecé en 19 usd mensuales por una de 5 pies x 10 pies , y para noviembre me quedaba casi en 60 USD más bien se la desocupe .esto apenas en 4 meses , se imaginan el año 2026???
Thank you to the operator Shauntae for helping us reserve our unit easily and quickly over the phone. We’re looking forward to our move-in at the storage! Excellent service, thank you!
The gentleman Charlie was very helpful and was able to get me a storage unit quickly. Units are very affordable.
Very nice & helpful. Sirena T. is the best!
I had a great experience at Public Storage thanks to Nika. She went above and beyond to answer my questions, made everything clear, and was very friendly. Highly recommend!
Danica, who is a property manager is very kind, thoughtful, and professional employee. She helped and assisted me with a problem I was having with my unit. She helped me with my rate and solving the problem. She has a great personality towards the customers. I’ve had this unit for several years and she and the other staff have always tried their best to resolve any concerns.
Daniica is a credit to Public Storage Company.
Thanks Danica for your help and assistance in resolving my issue and concerns!
Sirena was amazing with completing our move in definitely 5 stars highly recommend 😇
Danica was very helpful getting my storage parking set up today, easy process and in and out.
Customer service was the best. The people there were not only so nice and friendly but extremely helpful which is most important. I can't tell you how much I appreciated Danica for helping me find a suitable storage unit.
Danika, so friendly, knowledgeable, and helpful in making me feel like a welcomed, valued customer!! Super-Star Danika!!
Robbin is the best…. She has to be the best Manager that Public Storage has had in the history of being established….. her customer service is outstanding … she’s very understandable and very helpful and friendly with the customers…. She understands how important it is to have a good relationship with her customers and she knows that the customers will go through some situations and she is willing to go the extra mile to accommodate them…… She is definitely a asset to the company and I think that she has the ability to make the company better than what it already is
Valued customer
Leroy Belton
Danika and Charlie were a pleasure to deal with customer service was excellent and they guided me every step of the way to get the perfect spot for my belongings , highly recommend this location
Danica and Charlie got my fiance and myself sorted quickly, efficiently, and with the most excellent customer service. Those two worked very well together to help us get the ball rolling on our new storage unit, and they were a true joy. It was a wonderful and virtually seamless interaction and transaction. You two are top notch! Thank you so much!
Danie and Charles were absolutely amazing. They made moving out of my old unit and switching to a larger one extremely easy and without a hassle. They were very patient, helpful, and pleasant to be around. Some of the best customer service I've received.
Danika went above and beyond to help us, giving us the best customer service! Such a nice person and easy to work with! Why we are here.
I would totally recommend this location. Danica is very professional and displays great customer service.
Good and quick service, overall happy
Thank you
Shauntae at the office was very very very helpful going above and beyond . Gave us choice suggestion and all. Always with a smile on her face. We were coming from Florida with a 33' trailer to park and she took the time to help us find the best spot to avoid a lot of manovre.
Highly recommended.
Keilada was excellent she helped load me make a delivery too a unit great job
Keilada was excellent she helped me get another space I have 3 now! Great property manager!
Keilada . Great customer service. Welcome me and provided excellent service.
Keilada is very helpful and always helps me u store at another location
Keilada was just closing but didn't hesitate to take my payment thanks for your patience!
Keilada was very helpful and she is a delight
Shauntae and Keilada we partied long..just kidding you girls were great
Keilada was excellent and swift transferred me from another location and saved me money. Thank you
Keilada provided excellent customer service and I highly recommend this location
Keilada is an excellent manager she handles property very well and professional
Keilada was super nice and helpful!
Olivia is the property manager and was absolutely awesome to work with in getting set up in the unit perfect for me! She was patient and kind and very thorough. It's really nice to work with people that take the extra time to explain things so that you understand it thoroughly without making you feel like you're taking all their time! I would definitely recommend this location to anyone who needs to rent a storage unit. Olivia is a complete asset to the company and there should be more people like her in the industry! Thanks Olivia!
Keilada answered all of my questions, super helpful. Thankyou
Keilada gave me great and prompt service all around I appreciate her building me throughout the process
Keilada is a great manager she works hard.
Keilada was excelente helped get account set up on app! We love her!
I found the staff at this location really helpful they bent over backwards to help me and it was a blessing
Keilada is amazing I came back .
Keilada is very nice great customer service
Jackie and Brenda was a huge help with great customer service skills friendly and inviting.
Jackie was extremely helpful to me. Kind, courteous and had some laughs.
Lady at the office is very nice and sweet also very helpful
Kielbasa is an excellent manager
Keilada was excellent she helped me get acvount straight and eased my mind.
Keilada was an awesome rep, she really went all out to make me feel welcomed and want to rent my storage space. A real asset to this company.
Keilda was the best help to me! I appreciate the service as my ubit today
Keilada was amazing today, I walked in and rented a space 🙌 just like that. I love being at this location because she take care of me everytime. Nothing like a satisfied customer and awesome customer service 👌
Keilada is the best she is always smiling and willing to help
Keilada is amazing with great customer service. Highly recommend
Keilada was a delight she helped me get a better price than what I was paying thanks
Keilada has been a great attribute to this property she is hardworking and always works this place alone. GREAT JOB
Keilada was helpful today and very professional.
I had a very good experience with the customer service representative. I give them a 5 star. Very informative and helpful.
Jackie was very nice, professional, and helpful. I had an issue and she resolved it with ease!!
I work for Junk Raider so if you have units to clean call us
Keilada was excellent on this 🌧️ day
Cholida is always helpful and very professional. We have rented there for several years. She has wonderful people skills and is always there to help.
Rented a unit today from Jackie. She was very helpful and patient. Good customer service.
Keilada was excellent today.
Keilada is excellent she has made tremendous changes
Yesterday, when I came onto the property, I was satisfied with the cleanness of the property, and when I needed help, the property manager jackie helped me with information and deals for my storage.
We worked with Brenda and she took Great care off us. We Highly recommend this store because of the customer service and Very Clean.
Jaydah gave me great customer service and recommended the right size unit for what I needed
If you looking for a unit no hassle come on down jaydah got your back.
Jaydah is truly amazing !
Jaydah has good customer service
Tiffany was extremely helpful, patient, and understanding of my particular situation. Overall, the experience was great.
Keilada , thank you for you help
I visited this location and computers down the lady her yesterday sent me to another location where they are just as nice as her
Great customer service! The manager was professional, kind and she took the time to answer my questions. Thank you!
Keilada and Tiffany are great always smiling and hard working! Need a raise!
Great place! New management is on point
Keilada Tiffany and Angie
Kellada is sweet and feisty, a pleasure to interact with. Tiffany is thoughtful and quiet & Angie is on point. A great staff. I have been a customer since Jan 2019.
FIRST CLASS! Real people…Thx!
Brenda helped me out, she was great. Good location too
out of all the location they have in charlotte nc, i would have to say pineville matthews location is the best. great empolyees and very clean and spacious and great pricing
Great experience. Very helpful at the front desk and great experience. Had some trouble and resolved issue with unit instantly. Very friendly. Will do business again.
Very polite service, warm smile and informative in everyday including assisting with the app. Thank you for excellent service.
Great and friendly folks at this location.
I really love the way y’all handle the customers and the workers they are great very caring people thank y’all for being a great place to come too…👍🏾
Danika has wonderful customer service and a great personality
I initially attempted to rent online, but decided to go in Angie, the lady in the leasing off was very helpful and patient with helping me get started with my unit. Great customer service, seamless experience. Ten stars for her!
great location great prices excellent customer service
Great location great customer service very friendly and knowledgeable
Jackie was Excellent Great Customer Service
The service is amazing here.
The staff is great, the facility is fine. I love the option to ooen the gate useing the app instead of typing in the gate code each visit
Ms. Dee, the manager, was such a sweetheart. She offered us snacks while we waited and had excellent customer service. The only thing that was off was they put the wrong lock in the unit, and the type of unit we have will only fit a specific style of lock. Other than that, everything else was smooth.
The ladies of this particular location were amazingly nice! They were very professional, prompt and informative. I highly recommend this location!.
I just wanted you to know that the ladies at the Public Storage located at 10811 Pineville Rd. By the name of Dequilla & Alana were so very helpful, courteous, and kind to me and I think they are doing a wonderful job at that location!!just wanted to take the time out to let them know !! I was very pleased with how helpful they were to me! Thanks ladies..😀👍🏿
Amazing staff ! Friendly & very helpful. Great customer service. Highly recommend! Went here and Ms.Dee & also another lady was very patient and helpful ! They made me laugh & feel welcome.
Great location,great employees great condition 👏
Amazing experience. Personable staff who were very accommodating with helping me find the storage that I needed! Would recommend
Great customer service by Kim!
Great location with excellent customer service
Danielle was awesome! So appreciate great customer service!
All I have to say is that this location and staff is absolutely amazing!!!! Danielle & Brenda has top notch customer service!!! I definitely recommend this Public Storage location ✨
My encounter with Danielle was tremendous. She has patience of an angel. She was very efficient and possessed great spirit. So I give her 10 stars.
Danielle is awesome and was super helpful. 10/10 recommend make sure you ask for her if you need to get a storage!
Danielle and Brenda at the desk have great personalities and were both extremely helpful in a short amount of time!
Danielle provided excellent customer service. I would highly recommend this location.
Thank you Danielle. Very nice
Danielle has this place running like a well run machine Love the customer service and efficiency FIVE STARS ALL DAY
Danielle has been such a wonderful help.
Danielle was a pleasure to work with. Besides her cheerful personality, she really goes the extra mile to help.
Danielle was amazing. Very professional!
Dainelle is awesome. Access was available immediately after finalizing paperwork. The move to storage couldn’t have gone any smoother. Thank you Public Storage.
Beautiful Danielle
polite knowledgable
Danielle customer service was amazing and hands on
Danielle was great, helped me get set up with my unit for another location on my move in day. Extremely helpful!
Thanks to Danielle we got exactly what we needed.
Thank you Danielle for making my move in process smooth
Danielle is an awesome associate. Public storage is the way to go!!!!
Great facilities, great customer service, DANIKA was amazingly helpful and professional, very recommended
Angie and Danika were extremely helpful and kind in my move. I would highly recommend
Amazing service by Danika! Very helpful and smooth conversation.
Danika was easy to work with amazing customer service she got me a great unit and a great rate highly recommend
Wonderful service great staff danika and angie helped me with payment issues absolutely amazing ladies highly reccommended
Very kind and polite women, helped a lot!!!
Cherese was awesome at renting my space this afternoon 5***** superstar at renting very polite and informational
The staff is wonderful here! Thanks for all that you guys do!
Danika was so helpful! I’m preparing for a move and I’ve never rented a storage. So learning the ins and outs of this process was, whew! She was so patient with answering all my questions via phone. I’m thankful for her and her expertise! I plan to rent soon!
They have good customer service and they are organized and the young lady was very nice and she did everything I needed and I did not have no problem.
The DM was AWESOME! She helped me solve an issue and the property staff was great.
Danika, the Property Manager provided exemplary customer service in a prompt and professional manner. Most appreciated!
I was a good experience with Danika she give to us the best solution thanks
Danika was very friendly and helpful and answered all my questions. I'm excited to rent with this location because they have excellent Customer service so far!
Danika made our rental experience so easy and she was extremely helpful and kind!
Chanique was very professional along with rest of her Co-workers.
Danika and Brenda was very pleasantly friendly love there energy beyond great customer service
So, it's a storage facility. For that, it's what you would expect. However, Danika made this experience a pleasure. She took the time to show me the space, went over options and clearly answered all my questions. It's always refreshing to me when you find someone who cares in public business these days.
What a mess this all started out as, with my movers moving me into the wrong space! WTH…. Thank God for Brenda and Angie for helping me locate my items and making this entire ordeal better!