Easy online process. Lou Ann contacted me and answered all my questions before I confirmed rental. Then she followed up a few days later to be sure I did not have any problems accessing the building and unit. Made sure I had her contact info if I ever had any problems. Great customer service!
The manager who called to check in from the Randleman Road location. Was amazing. She was upbeat, very friendly and knowledgeable about her business. Thank you for your help.
“I had the opportunity to meet Luann when I was struggling with my unit locks, and she was absolutely amazing! She was knowledgeable, professional, and went above and beyond to make sure everything was taken care of. What could have been a stressful experience turned into a smooth and positive one because of her help. I truly appreciate her outstanding service and highly recommend working with her.”
Super easy to reserve a storage bin online. Key left promptly for me to access and have ready for mowing day. Luane from PS was very helpful checking in on my progress and answering any of my questions along the way.
I just wanna give a shout out to LuAnn from Public Storage on Battleground Ave in Greensboro NC. To rent a storage unit, you sign up at a kiosk that takes you through the registering process and gives you all the information you need. Shortly afterwards, a nice lady by the name of LuAnn calls to make sure your process went well and to see if you have questions. Very nice touch to the process. But here is what made me write this review…..I was closing out my storage unit but didn’t know where to leave the lock (didn’t read it for myself ) so I called the office but decided to hang up quickly and read the info for myself. I drove off and guess what? LuAnn calls to see if I had questions although it was a hang-up call. That’s when the customer service is beyond expectation. She didn’t have to call me back but she was really kind and concerned that I had everything I needed. I would definitely go back to this location for my storage needs. I will say; however, that I think it’s a bit pricey but I have nothing to compare it to since this is my first time using any type of storage. Again, LuAnn made the process easy.
LuAnn was great to work with and super helpful!
Luann has been extremely accommodating and helpful. I would highly recommend Public Storage on Battleground
Luann is very helpful thank you so much!!
Public Storage at 3743 Battleground Ave in Greensboro is a nice storage facility. It is clean, has climate control, carts to move items on, and a very nice lady LuAnn as a property manager.
Luann has helped me ever since I moved to Greensboro 2 1/2 years ago she is very kind and knowledgeable I love her generosity Keep up the great work Luann we love you
Thank You Public Storage Orange Door .The online and office check in was easy and fast. The provided Large moving Dollies are great. The security is very good and the climate control is a great added benefit. Will definitely recommend you to anyone who needs your services.
Luann is amazing! She provides incredible customer service! Her customer service is a “12” out of “10!”
Very helpful with getting started on our storage contract! Clean units and looks very secure.
Ms Lou-ann is the bomb! I love that I am able to always get my questions answered and needs met! The property is always well kept and I never have any issues accessing my storage! Thank you soo much for always working with me too!
I rented a 10x10 unit on the second floor, and it’s larger than I expected. The space was clean, and the temperature was perfect! It’s also very easy to access and secure. One thing, when I stopped by for help with the kiosk screen, I clicked it so many times, but it just wouldn’t work. I think they need to fix that.
100% recommended! Easy process, quick responses!
Called and spoke with Ms. Julie she was a big help on how to get to my space. Thanks PS
Mrs. Julie was very helpful!!!
I did everything online the rates was much cheaper than any other storage facility in Greensboro. I selected my rate downloaded the app then the next day moved my stuff in. It was much faster and easier then dealing with an actual person thank you ❤️
Luann was great and always have a great experience dealing with her!
Louann provided excellent customer service and would recommend her to others.
The on-line process was very easy. Got the unit we wanted and all billing and paperwork was very efficient. Move I was convenient and the unit was ready and condition was as expected.
Easy to sign up online. You can select your unit from what’s available and get quoted and pay really quickly. They also provide insurance. All in all easy peasy. Even send everything to my phone and you can unlock doors on the app once you start. Very affordable climate controlled units too.
Excellent online experience. Flawless and easy to navigate website. Had a storage unit in less than 30 minutes. Scheduled my move in date and payment online. Storage unit was clean and exactly what was offered. No person required! Directions were very easy to follow.
It was very easy and hassle free. It didn't make me feel like i was lost.
The online process had a little glitch, but the property manager was accessible and very responsive. Not only was the glitch corrected but she followed up to make sure I knew all was well. I really appreciated that.
Super easy to navigate and do everything. Very straightforward.
Being able to complete the entire process online made it a piece of cake!
Great management and super helpful. Luanne is awesome!
Luann is very helpful and takes care of the property. By far the cleanest storage area intown.
Love this place. Luan is sure helpful when we are here with anything we need! Our team appreciates the vlimate control when prepping for jobs and organizing!
Luann was great from her setting me to getting my billing straightened out. I have been a customer of hers for 2 years and will continue using public storage because of her
Have had a unit here for over 10 years. Facility is always well maintained, clean and Luann in the office has always been very professional and pleasant to work with.
Luann is amazing! I’ve used this location a few different times over the years and she’s always been fantastic! Highly recommend this location!
She very helpful and friendly and always smiling.
Public storage has been great to deal with. Luann has taken care of and guided us through the entire process and made it very easy. Highly recommend this facility. Thanks Luann.
I have rented various size units at this location for 14 years. The facility is always clean, and the manager, LuAnn, is quite helpful and easy to work with. If I ever need another storage unit, I will rent there again.
Excellent service and facility.
Very convenient and Luann is always friendly and helpful!!
I lost the keys to my unit, and Luanne that works at the office was very helpful and kind with getting me a locksmith to come out asap. I will definitely be using this location again. It’s very well kept and the app makes everything very clear and convenient. Overall amazing experience and communication!!
Luann was extremely helpful! Keep me up to date with everything!
Luann was great, awesome service and super friendly. Would recommend to anyone.
Luann was extremely helpful in getting my account updated made and preparation for my lock to be changed out due to movers losing my keys! So very helpful and efficient!
Luann has always been super helpful, great location!
Luann is great. She has great customer service and has a smile
There was an easy transition moving in, the property manager was super helpful as to how we were to move in. You pull up and park exactly in-front of the elevator where there are pulley's available, so it is completely easy the building is nice and cool and very clean. Totally recommend!!
Ms. Luanna
Was super sweet.. I feel like my stuff is safe..Great place
I have friends with you at the storage facility Cornelius was very helpful and professional as well as pleasant thank you Cornelius..
This is my second storage unit, and I chose this one because of the proximity to my house. The woman at the front desk was super friendly and helpful, and she took the time to make sure I got exactly what I needed. The space was a little pricier than the one I was in before, but I like the security and location of this one. Highly recommended!
The experience was very good, especially considering I was moving from out of state. The staff is very helpful and courteous.
I have the pleasure of knowing Luann over several years. She always is friendly and professional which is much appreciated in the current culture of individuals, who lack the temperament to offer quality customer service! Public Storage is very lucky to have someone with Luann's skills. seinteract with the public.