Dan was amazing.He helped me out tremendously.Thanks for your hospitality, dan.I really appreciate it more than you know... jenny barry
Sharon was wonderful! Extremely helpful!
Sharon was friendly and very helpful!
Lady was nice service was great 👍👍
Sharon was so helpful!! I really enjoyed dealing with Public Storage!
I have been renting multiple units since it was Ramsey Storage. Sharon and Dan have been an absolute pleasure to work with. I haven't had any issues since Public Storage took over. I am cleaning out units due to price increase. The facility is clean and access is easy. I would recommend .
Sharon was very helpful in helping me navigate through the rental process and answering all my questions. Thanks again Sharon
Sharon and Sam at the Ramsey public storage were the most helpful people I’ve come across in forever! They had amazing attitudes and a great sense of humor! With a staff like that I wouldn’t want to store my belongings anywhere else!
The staff are super friendly and helpful and always follow through whenever we have any issues. Sharon is especially wonderful!
Sharon was extremely helpful when I needed assistance, and I'm very grateful that she followed up with me afterwards.
Awesome customer customer & spotless and clean! Sam & Sharon are the best!
Sharron was very helpful and a joy to work with. The facility is very clean and easy to navigate your way around.
Dan and Sam did an amazing job in helping us get our storage units. Phenomenal job guys!!
Thank you Dan and Katiyanna for your hard work and dedication to not only the job but also an outstanding customer service to me as well. They both went above and beyond expectations! Bravo you two! Highly recommended!
Can never get into my unit I pay $218 a month for because they have been trying to fix the internet since March. Regional area managers should be ashamed. Make this right
Public storage bought out out storage company, what a horrible company. We never got a notice the facility was changing.
First, you cannot get a live person to talk to.
Second, I physically had to go to location to get answers.
Last, the jacked up our rent over $25 without notice.
Stay far far away from this company, there are many quality complies out there.
Katiyanna was friendly and very helpful. The storage area and units all looked clean and well maintained, plus love the climate control at a decent price. No worries about storing things here.
Sharon was absolutely fantastic!! Very helpful and got what I needed sorted out. We are thrilled to see the new updates brought by Public storage! I highly recommend this location!
Katiyanna was in the office on Sunday, which we were grateful as neither of the phone numbers listed for this Public Storage location are working numbers. That is the only reason I am rating PS Ramsey 4 stars instead 5. She did an outstanding job introducing the storage options and showing me the facility. She took the time to explain how everything is electronic now, no additional locks needed, and they even have a hay with packaging materials for us customers to purchase at a 10% discount - convenient. Katiyanna’s explanation after I downloaded the app onto how use it to enter the building & access our garage bay put me at ease. Of all the stresses of moving, this wasn’t one of them! Many thanks!!
Lady was nice helpful switched my move in date cuz it was set for two days after the day I needed it. Facility was clean nice and safe all and all good place to store my things at
This storage place used to be Ramsey Storage Center. At that time they were raising their prices a ton with very little notice. The second time they did, after I complained that there wasn’t enough notice the previous time, it happened again raising it way higher right before the holiday season with little notice.
When they switched over to public storage, I was locked out of the building. They tried to tell me that an email and letter was sent. I received absolutely no emails and the letter got to my house that day so I didn’t see it. So after me complaining twice that there wasn’t enough notice on the price increase, they gave even less notice this time resulting in not having access to my own stuff.
Also during the change before all tenants were properly notified they increased the price of insurance, shortened their hours and gave us smaller carts to move things. I included a photo of the carts with my scraper on it for size comparison, they still have the big carts but won’t let anyone use them. I’m moving this month and can say that the small carts are loud and require more trips, but the facility closes an hour earlier now so it’s been exhausting and stressful.
I’ve grown increasingly frustrated with this place and I’m ONLY here because it’s 3 blocks from where I currently live. I STRONGLY urge you to seek a different storage unit/company. This one comes with too much frustration and changes. This is only some of the issues I’ve had.