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Public Storage Self-Storage Units at 8230 Broadway, Merrillville, IN
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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10'x10'Online only price$ 124/moMedium 10'x10'- Inside unit
- 1st Floor
$ 124/mo $130Best Price Label1 unit left! -
7.5'x10'Online only price$ 127/moMedium 7.5'x10'- Outside unit
- Drive-up access
$ 127/mo $ 127Best Price Label1 unit left! -
5'x10'Online only price$ 131/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 131/mo $ 131Best Price Label2 unit left! -
7.5'x10'Online only price$ 133/moMedium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 133/mo $ 133Best Price LabelHurry! -
10'x15'Online only price$ 151/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 151/mo $189Best Price Label2 unit left! -
10'x10'Online only price$ 158/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 158/mo $165Best Price Label1 unit left! -
10'x30'Online only price$ 186/moLarge 10'x30'- Outside unit
- Drive-up access
$ 186/mo $211Best Price Label1 unit left! -
10'x20'Online only price$ 190/moLarge 10'x20'- Outside unit
- Drive-up access
$ 190/mo $205Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Merrillville
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Merrillville Storage Units Near I-65, Route 30
Merrillville Public Storage offers customers a variety of self storage options to choose from, with easy access from Lincoln Highway and Interstate 65.
Customers throughout central Lake County can get here in just minutes off of Route 30 or I-65, making it a convenient storage facility for folks in Merrillville and the surrounding areas, including Green Acres and New Elliott.
Store athletic equipment or camping gear in a cozy 5x10 storage unit for year-round access. Just across the freeway from Southlake Mall, a 10x10 storage unit can provide that extra bit of closet space close to home to keep bulky winter coats, jackets or boxes of old clothes.
For families or small businesses packing everything up ahead of a major move, a 10x30 storage unit provides ample storage space for just about everything under the roof.
From indoor storage units with interior hallway entry to outdoor storage units with drive-up access, and even vehicle storage units, this facility has a ton of different options for customers to find the right cheap storage unit. This location also offers the option of climate controlled storage units.
Often recognized as part of the greater Chicago area, Merrillville has seen quite a population boom since the early 2000s, which has elevated it to the status of Indiana's most-populated town. With no sign of that growth slowing down, head over to this Public Storage any time a bit of extra space is needed to help folks grow and get comfortable.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 701)
Neal was very helpful and we really appreciated the air conditioned unit!
Neal did a great job!! Very informative.
Neal was very nice, polite and helpful ❤️ great sense of humor.
Great experience with Neal very help full and great atmosphere
Neal was very professional, efficient and friendly.
Neil was excellent. Great service and straight to the point. Couldn’t have a better experience opening up a storage unit!
Neal was very helpful stayed late to help us move in at our convenience highly recommend
Neal is very helpful and informative.He guided me through the registration process and made the entire process easy to understand. Very pleasing personality and easy to work with.
Neal was great at finding me another space and cheaper thanks.
Will use this location again! Neal was extremely helpful and very friendly.
Neal was very knowledgeable, professional and friendly. Thanks for helping our son. Great place
Pleasure to work with Neal Very helpful!!!
Neal has done a great job excellent service
Neal was really helpful and took his time to make sure I settled in properly and was taken care of.
Neal did a great job
Neal was very helpful and informational. Recommend This place
Jenny was great when helping me get a bigger storage unit when mines was too small. She has excellent customer service and for anyone looking for a storage unit I recommend going here.
Had a great experience renting a storage unit. Neal was very helpful and friendly.
I've been here for 4 years. Service is great. Neal is great.
Neal is great very informative good at his job clean nice facilities great experience
Great service thanks Neal.
Great people
Neal was great and professional and helped me out tremendously!
Neal is good person
Neal was very informative and helpful. Very knowledgeable about the units, very transparent.
Neal has been a great help; the process went smoothly from beginning to the end
Neal was AMAZING. Super helpful!
Neal was very helping
Neal is awesome and very helpful a true asset to great customer service.
Neil gave me great service. Thank you very much.
Neal was most helpful! He made the process easy to understand and it was a pleasure to talk to him! Neal keeps following up to make sure the payment goes through and updates me every other month. Neal is an exceptional employee and makes this company the best!
Neal was so helpful and thorough! He made this process so easy and gave so much detailed information!
Neal was very nice and professional and awesome explained everything to the T
Trialla and Michelle were amazing!
Neal was a great help he went over and beyond to help me very helpful
Neal is very helpful and is very efficient with his job. I really appreciate it.
Neal was great and very helpful
Neal made the experience smooth and easy
Update!!!!!!!! the facility is clean, but when I first rented it was$97 plus $11 for insurance.... now they are charging me $183 for the same exact unit. How can the price double?!! It should be illegal to do that. Not happy with this at all!!!! After I contacted the BBB, they raised the price again! They definitely take advantage of people here.
Came here to find a storage unit and Jenny help me and showed me around. She was very polite and I cant thank her enough. Thanks again Jenny.
Wonderful service, quick and easy with Mr. Neil being an exceptional host for the business.
Wonderful. Neal was fantastic
Neal was great. Very informative and personable. Highly recommend.
Neal is very helpful, and unit is clean!
Had a wonderful experience with Michelle, she was very informative and helpful....will use again!
Great location, Neal is the best very helpful. Walks you throughout every step. Highly recommend!
Michelle Has Amazing Customer Service! Glad to do business with this location.
Michelle was super helpful with all her help!
I didn't care for Neil and his arrogance.. while he was nice his kind of nice rub me the wrong way... So I looked around and I'm glad I did.. I went to U-Haul on pine Island drive and route 30 zero money up front first month free you get a free lock no administration fee
Neal is absolutely fantastic...he is efficient, thorough and deserves a raise...he is provides great customer service
Very clean facility. Neal was awesome.
the person who accidentally canceled my contract with you is stupid and after i collected my stuff he says i owe a month he is very rude and has no customer service my unit is CO78
the person who accidentally canceled my contract with you is stupid and after i collected my stuff he says i owe a month he is very rude and has no customer service my unit is CO78
I have 3 units at this location. Very spacious and clean storage units in a convenient location. It’s super easy to access the gate and manage payments and everything in their app. Peter is very friendly and helpful too!
Neal's customer service was excellent. He explained everything to my and I. I sending friends and family to this location. I sincerely appreciate him!!!!!!
Neal was very helpful.
Neal did a really good job thanks for taking care of me
Neal was great! His service was impeccable and made sure I understood every detail of the rental process. It was a fanatic experience. Thanks Neal!
Neal this was my second time using this storage facility. Again I had some issue but Neal has always help me when I am so stressed about the issue. He is a wonderful property manager and will help you out no matter what. Thank you Neal 😊
NEAL WAS ABSOLUTELY GREAT CUSTOMER SERVICE WAS EXCELLENT!!!!
Neal was great he made sure everything was smooth for me and my friends to get in and out of the gate.
I HAVE USED PUBLIC STORAGE WHEN NEEDING A STORAGE. UNIT AND NEL THE Property Manager has always been very helpful and efficient when performing his job.
Neal was very helpful & informative
Neal was a wonderful help!
I love coming here and Mr. Neal is wonderful, patient and just great. I had have been here for 4 years
Neal was very quick , got us in and out right before closing time. Excellent customer service!
Great customer service and communication from Neal. This location is always clean and tidy, well lit, overall a great site for when you need extra storage in the area!
Neal was extremely helpful today. We came in from out of town and forgot our step ladder and he let us borrow his while we were rearranging our storage unit. Thank you for your kindness!!! Always very accommodating.
Neal was very very professional and made it a quick and easy process. Wish everything was handled this way.
Neal was good worker
Neal was really helpful and nice, definitely recommend
Nice and clean.
Neal was a great person to work with.
Neal was very nice and respectful and very helpful
Neal was a great help. Clean place and friendly .
Michelle has great customer service
Neal was very helpful. We had a tough situation and he worked hard to get my account straightened out. Would recommend this location very highly.
Neal and Michelle was an excellent help when finding the perfect storage unit.Thank you all so much!
Neal was a great help
Neal was super helpful and made the experience very easy!
Neal was amazing!!! I moved out of town and he really maintained my items. I'm very satisfied 😌 ☺️
I was in need of an inside unit. Public Storage (PS) had one inside unit left, with dimensions suitable for the items to be stored. I reserved the unit online and visited PS the next day to view the unit in person to be sure that it could fit my items. I was greeted by Neal, who gave me an introduction to the facility and its operations. He also shared with me his history with PS. Neal is very passionate about his work and is proud to share that in all the years (14 or so) he's worked for PS, there's been no incidents. Neal showed me the unit, how to access the grounds and how to securely lock up my unit. He helped me to finalize the rental contract and was a great help to me overall. I have peace of mind knowing that my items will be secured and safe in a clean, inside unit; and appreciate the careful oversight Neal will provide.
I called in and Neal saved me a lot of money by getting me the right sized storage unit that I needed. He was patient and managed to get me in and out. Excellent customer service and thank you Neal! I Highly recommend going to him to get you a unit.
Neal was very helpful!
I knew the praise for this employee was fraud, "he forces you to leave a good review", I'm sure he does. Because in reality this location is trash and the employees follow suit. This employee, spoken on in other reviews, was very RUDE, OBNOXIOUS and just super UNPROFESSIONAL. He yelled, talked over me then hung up, I made a visit to the office with hopes of a better outcome, he's the same in person as he was on the phone LOUD & IGNORANT(by the way I've never heard of a company/business calling you & then hangs up in the middle of you talking trying to get more information). I'm one of those that FIRMLY STANDS on treat+TALK to others as you want to be treated or talk to(cause I know how this goes, "oh she must've this or that", negative). This will be my very last time renting from any PS worldwide with the staff that represents them cause this is not the first time there's been a problem. No need for an apology reply either unless it's from the one who disrespected me. Thank you
My first time renting a storage unit and Neal was very helpful and thorough with helping me get situated in my unit!! Very polite and respectful! Come see Neal!
Michelle was so helpful! Great customer service!
Neal has always been extremely helpful with all of our storage needs over the past couple years. It has definitely been godsend!
Neal was always helpful and answered all my questions. I highly recommend this location
Hello Neal was very helpful, good with kids, very Clean facility.
Neil was very helpful & informative
Had a bad experience with Neal. Very unprofessional as far as customer service. Very unreasonable gentleman once he is upset or mad. Unfortunately he managed to escalate a small Mutual disagreement to a lawsuit against public storage It is very unfortunate that the man is not professional enough to accept apologies, Bury the hatchet and move on in the business world
Neal was very helpful with the rental storage process. He made everything very simple and easy. Please speak with Neal for your storage needs!!
Neal is an awesome person, took care of all my storage locker needs Thank you
Called and spoke with Neal about a storage unit, he was so helpful. He made sure that I got the exact unit that best fits me. He walked me through the entire process and made it so easy and simple. Very great guy would recommend speaking with him.
Literally the nastiest place ever. I could’ve put my things in my backyard and they probably would’ve been better off. When I went to retrieve my stuff it was all damaged. Mice ate through the boxes and even ate my belongings, to add on to that there was a bunch of mice droppings everywhere. I spent $150 a month so my things can be in a clean & safe place and just ended up having to throw all my belongings in the trash. DO NOT RENT HERE
Neal was very polite upon arrival and made sure I had all the information that I need to complete the process of renting a storage space
Neil is the man when it comes to Your storage needs ask for him he will take care of u
I am a return customer and Neal was a great help to he was FABULOUS!!!
I have been a client for a couple of years now I must say Neil is the best always available for any questions or concerns I have always a pleasure to talk to as well The property is clean and safe not like the unit I had year's ago out in another town I had to put sticky trap's everywhere Because somehow the field mice we're getting in I have not scene a bug or signs of any critters in my unit feel safe with your things here
I found this establishment clean and secure! The Staff (Karen in particular) was helpful, expedient, and knowledgeable
Neal was awesome and easy to work with. Extremely helpful and kind. Best customer service you would want.
Love love love this property
Neal did such a great job!!!!
Neal was a great help with my storage process
Neal was very helpful and professional. Got me in and out!
Neil is excellent, a real gentleman answered all my questions , 👍👍
Just got storage Neal was Awesome!!!!
NEAL IS ROCKSTAR!!! His spirit is SO AWESOME AND AMAZING!!! HE MADE MY DAY!!!
Neal was a pleasure to work with and incredibly helpful in finalizing a storage agreement.
Thanks U service and Neal was a great help with our stay here
Me and My sister recommend going to this specific location because of Neal. He went above and beyond for us.He has great customer service and us very patient and polite.
Neal was great really made it easy and understandable.
Just rented this unit on Saturday Nov. 13, 2021, Neal was the gentleman that I saw on today to finalize everything and change my move in date. For me customer service is number one, the way a person acts and treats those around them will let you know how they will treat you. Neal was very helpful and full of Joy so I believe this is going to be a good fit my the family. Looking forward to this next step.
Neal was fantastic , very professional
Neal's cool
Neal was very helpful and very informative.
Great service got me right where I wanted to go.
Very Great Customer service !!!
Neal is a great guy
Neal was amazing, communication is awesome and energy is awesome.
Neal was very great with helping me get everything set up and is very professional!
Neal was did and excellent job at serving my needs and explaining in details that ways to benefit my needs. GREAT JOB Neal!
Neil was very helpful and kind through check in, thank you
NEAL HAS BEEN A GREAT HELP WHEN GOING THROUGH ROUGH TIMES THANKS NEAL.
Greatest customer service received from Neal. He made I understood everything before signing and walking out the door. Thanks Neal...
Neal is an awesome guy helped just when needed. Very calm and courteous with helping. Would recommend
Neal is the best associate I've dealt with. His customer service is 2nd to none. Keep him around as long as possible.
Neil was very helpful with my situation. He’s very caring and understanding.
Neal was amazing in working with me and my concerns. Awesome experience with Neal.
Very helpful and great service! Neal is great!
Neal is a very good servicer and he explained everything good
Great experience, Neal was great!
Neil is a great manager!
Neal was amazing he helped literally with everything even getting me in my family out of the gate. Thanks Neal
Neal was wonderful I literally got stuck do u guys know he didn't go home until he knew we was safe in a tow truck was coming he was outstanding it's always a great honor to meet people like Neal if I could give u 10 stars i would I will definitely recommend family and friends if they ever need a place where they are treated kindly I would suggest the public storage ❤thanks again NEAL
Neal was super excellent, informative, and very helpful. I felt welcomed and happy. Thank you again Neal!!!!
Neal. Was very thorough with my purchase of our unit rental
Mr. Neil is such a outstanding employee, very helpful and professional 👏!!
Briante n Neal are very awesome and nice they work with you on your every need
Neal did a great job helping me secure my storage unit .he deserves a RAISE
Neal is very helpful
Neal was very very helpful and great customer service I would recommend this place if I need storage unit I definitely would return Neal 🌟🌟🌟🌟🌟💥💥💥👍🏽👍🏽👍🏽
Neal was a good helper
Neal was great at getting us setup.
Hey everyone! Try public storage with Mr. Neal..Great awesome guy and very helpful!!
Neal in Merrillville Indiana is so organized, perfect service level and very professional. Attorney melissa rohrer.
Neal was the best. He got me in and out the perfect unit took his time to make sure i knew everything from insurance to when to pay to avoid late fees. He also took the time to show me the app and all its ins and outs 5 star service i will be recommending to anyone i hear needs a unit
Neal has been great to work with.
Neal is a very good guy and I appreciate his concern
Neal....very helpful and fast introduction for a first time storage user...will definitely refer this place to others..5star
Neil is and awesome worker
Thank you Neal. Great guy!
Neil is the best sight Manager dealing with him for over 10 year 🙂🙂 thanks.
Neal was absolutely awesome, very helpful and quick to answer any questions I had. I will definitely use this facility again!
Neal is the best above and beyond..
Neal was the best sales rep ever 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽🥰🥰🥰🥰😍😍
Jenny is unbelievable and a life saver.. I was desperate to find a unit and everywhere was booked she saved me I felt like crying I was so excited.
Neal was great to work with. I remember him from previous usage. Great service!
Neal had been very helpful to us. We appreciate his assistance
Neal was very nice and took very good care of us and solved all our problems
I am a returning customer and I have always had a great rental experience. Neal is very helpful and makes the process very easy!
Neal was very helpful
Neal is a great manager.
Neal was great and very helpful. Highly recommend this location.
Nea is absolutely amazing couldn't ask for a better experience thanks alot Nea I appreciate uou God bless
Neal is a Marvels person. He knows is job well.
Neal... Awesome service!! 3rd time back and will always recommend his help to anyone.
Neal helped me be able tp pay my bill online!
Neal does a great job at greeting, and keeping me updated on EVERYTHING that has to do with public storage
So happy I found this place I was stressing so hard looking for an affordable unit to store my couches last minute thank god Neal came through he is a very hard worker ,very polite explained everything very thoroughly HIGHLY RECOMMEND coming to this location.
Neil was fabulous and very very helpful! He was able to assist me and was very prompt in returning calls!
ERental was super easy and Neal was very helpful. He showed me how to set up my app and unlock the gate from my phone. Super awesome!!
Neal was exceptional to work with. He goes above and beyond to provide quality customer service. I highly reccomend this location for public storage.
Have to say long time renter and Neal has been very helpful every time I need help.
Neal is very helpful
Neal was very helpful and very quick with paperwork! Highly recommend!
Excellent place & staff the best thanks to Neal for helping me out since day one. Highly recommended perfect place to have your personal belongings safe. Best place to work with.
Neal was an exceptional property manager..
Neal made it smooth to check in
Neal was great on my move-in!
Jenny was amazing help today. I came in looking for a storage unit but there was none in the size I needed and she took the time to look at other locations. Unfortunately there wasn't any open. She was very friendly and beyond helpful
Neal and Jenny were amazing and so helpful!!! Stayed in contact with me and made sure I got a storage unit with such short notice.
Neal is very helping and courtesy...I would suggest if you have any issue he will definitely be the one to talk too
Neal is 😎
Neil helped me so much at my most difficult time. He is the best.
Great facility, very clean, and Jenny helped me with everything and gave me great service!!!
Neal Was really great today he was a big help thanks again Neal have a blessed day
Its a storage place. Has an app to auto open the entry so you don't have to get out or reach for the entry keypad. The driveways through the facility need work. Fairly clean throughout with climate controlled storages available. Biggest downside is cart availability is only available when main facility is open so buyer beware if your moving stuff after main facility hours, you will be making multiple trips if you have an inside storage.
Neal customer service was amazing very helpful and quick to get you set up. Definitely recommend storing here if need be... Thanks Neal!!
Neal was a big help and did a great job...
Neil is awesome!!!
Jenny was great. I was looking at storage options and she took her time and explained everything to me. Great customer sevice!
Neal is great.
Neal return great service
Neal was awesome. He helped us after I was worried that all my stuff wouldn't fit. He gave us a ladder to help pack in all our furniture. Definitely a place to store your goods. Highly recommended.
Neal was very informative. It was my first time renting a storage and he made me feel very comfortable with my items with their company. Thank you so much Neal.
Neal Provide a great service to me I am a returning customer and I wouldn’t mind returning again and I hope Neal still here when I come back!
Neal gave me great customer service clean store and quick access
If I could give this storage facility a 0 I would...DO NOT store your items here!!! If you come in contact with Neal property manager RUN! My items were damaged from them saying they are climate controlled and are not. DO NOT take out their insurance they won't pay. Horrible liars
Neal was great ..... Neal forces you to give a good review, makes you do it right in front of him. He told us it would be "cheaper" of we got another unit in my mom's name instead of ours but it ended up costing more than we were quoted then it showed up on the card! Then went to pay on lockers and the door was locked at 10:30am but another guy (not Neal) was in the building sitting at the desk.. we sat/walked around the parking lot at least 10 min before we got ahold of anyone!!!!
Neal is the best! He is super nice and very helpful, he made my reservation a breeze! Thank you Neal for you for your awesome customer service!
Neal is awesome! Super friendly helpful and cheerful. The location is convenient and very safe. Never had a problem in over a year!
Neal was great
Neal took great care of me.
Neil very friendly and nice had storage unit about 6 months and he was always nice and informative during my entire stay. Always watching the property and has a smile
I have used this place on multiple occasions. Neal and Jake are both friendly and professional. I would definitely recommend using this location.
Neal is a great representative of the business.
Neal was great! I got stuck in the snow and he graciously called AAA to help me out!
Neal was the best help at a time like this he was awesome
Neal did a great job, he just slow and I was in a rush
Neal.was Awesome in helping me for my first time here
Great fast friendly customer service 👌
Neal was very nice and helpful.
Neil was a great help! Great customer service and always friendly. Thanks!
Neal has Great customer service
I was super happy that I was able to book online and my storage into was ready on time. I went in to swap their lock for my own and the man working was a temp from another location. He was awesome. Not only was he extremely helpful he also fought through trying to pull 60 year old stickers off the roll to ensure I was able to use my own lock. Great service. Great storage unit, great price.
Neal was extremely helpful and friendly 😊
Neal- Helped with me with my storage lockout. He was really nice and professional.
I want to thank Jake @ Public Storage Storage for helping my father who is on a fixed income come up with a solution that works for everyone , cant say enough good things about the experience.
Is the best place to store your family belongings
You can't have access to ur storage at night but over all it's an ok place.
Neal is so professional and so knowledgeable he got me in quick and hassle free he deserves a raise !!!!
Neal is avgreat customer service rep for Public Storage
Great place! Will recommend always helpful! Neal is the best!!
Neal is one of your best property managers...
Great service, Neal is very courteous and helpful. Nice clean safe storage units. Will use again
Neal is great.
Neil is awesome! Super helpful. Stayed over to help us out. Get the man a new ipad!
Neal gave great service.
Neal Abrams was very help in helping me with this transaction.
The attendant is friendly and helpful
Neal has excellent customer service very respectful fast service and great sense of humor
Excellent service, Neal is great
The gentleman, Neal, at this location has always been exceptional in assisting me with what ever my needs were.. I have been here for 4 years I think, and it’s been great. I’m truly a happy client. Brenda Booyer
Madison was great with helping me with my questions good customer service !
Neal was an excellent help setting up my storage unit.
Neal was a great help and was very helpful in helping me thank u so much
Madison was very helpful with my move in thanks
Neal was the most helpful associate that I have ever come in contact with and he is definitely knowledgeable about this business
Great customer service. Neal has been here a long time and it was great knowing he’s still here. Love this place and the service.
Neal was Awesome! He was friendly and polite. I would recommend him to my friends and family.Thanks Neal!
Neal excellent!!! He is pretty awesome and soooo helpful. Thank-you sooo much.
Neal and Lauren were so helpful! They made a stressful situation easy! Thanks for your help!
They continue to go up on the rates and can not explain. When I spoke with Neal in the office he stated that if I called corporate they will not speak to me. I am amazed that corporate will not address the customers especially when you aren't getting the proper service from the property manager. I am not happy with the service here, but I do like the facility.
Neil was the most helpful person that I have met in a long time. He could not assist more !!!
I rented a storage unit on April 5th. Neal was friendly and I felt welcome
Great Customer Service Quick & Simple Thanks Neal
Neal is very passionate and precise. He's very prideful in what he does and that's what makes him a gem!
I'm was here with Neal and he gave the most respectful greetings and he gave very detailed introductions. I will be back.
Neal was a vary nice guy and gave me great customer service
Neal was knowledgeable and helpful. Great employee and asset to the company.
Neal was great! Was super helpful getting my storage setup. He was amazing!
Neal was awesome, and thorough. Great guy.
The service was great and Neal helped out a lot. Would definitely recommend
Neal is just as kind and professional, today, as he was, when I met him years ago. Thanks for always being helpful!
Neal was great, made everything easy as possible for me.
They are always attentive Neal is the man. olm
Neal is the best. Only reason why I come here is because of his customer service.
Neal was awesome and very polite and professional!!! I actually felt more comfortable about storing my belongings at this location because he was so thorough and knowledgeable. My husband and I are also happy about the convenience of the location. I feel as though I got a good deal on my unit and don’t have to worry about it being tampered with. 😍 Good job Public Storage!!! Now just hire 100 more people like Neal and you’re good to go!!!👍🏽
Neal was AWESOME. The place is great * clean
Neal in the office is awesome! Great customer service...
NEAL WAS EXCELLENT!
Hello Everyone i recomend if you ever need a storage unit. PLEASE GO TO PUBLOC STORAGE IN MERRILLVILLE IN at 8230 Broadway. Neal the rep there was great! He was an awesome rep.
Neal was very helpful!
Neal is very helpful and super nice! I wouldn't trust my property with anyone else. :)
Great service Neal helped me out a lot today thanks
NEAL IS AWESOME!!!!!!! I went to uhaul where I’ve gone for years. I was very frustrated for lack of service ... Wish I had met Neal and public storage sooner.. thanks for everything Neal!!! He made my day great!!!
Neal is great
Neal made everything super easy on us ! GREAT SERVICE !
Neal was great. He helped a lot as far as discounts. I love doing business with him. Would refer everyone to him.
Neal has gave me fast and Efficient Service. I am short on time and he made sure to give me amazing service with all the information I needed so I wouldn’t be lost. Awesome Sauce!!!
Neil, was very pleasant professional and and knowledgeable and had no issues handling any issues the along way of rental process. The place is and clean and well kept and very secure. He was also good rumored as well.
Neal was awesome to deal with.
Neal is an awesome help highly recommend them!
I had a great experience here at public storage, Neal was great! He definitely cares about his customers and very friendly! You’ll be happy here definitely!
Neal was very helpful and attentive! In a word: outstanding!
Neal is fantastic. Professional courteous, friendly. He checks things out at all times and he is very helpful.
Neal was great and informative! Great service! Highly recommended
Neal was very imformal and helpful. Neal was very polite and respectful.... Keep up the good wok bud.. I recommed this place for everyone.
Neal was very thorough and helpful with setting up our account. We feel prepared and look forward to keeping our possessions here with the help of excellent service!
Neal was a great big help. I really appreciated his professionalism. He was very helpful with giving me tips to keep my storage safe and effective. I truly appreciated his help.
Neal is great guy! Got me in and out
Mr. Neal is very nice and very blunt. Love to work with and supportive of military families. Come to him for great service. Love and hugs from Tennessee from the great armed forces army Fort Campbell.
Neal was very honest and he made sure I understood everything clearly he’s awesome
Neal did a great job
Many thanks to Neal for giving my husband and me the best customer service ever. Facility is super clean and well managed. Highly recommend.
Don’t ever rent from this place they are a total rip off make sure you read all of the rental agreement. Don’t trust that Neal guy 🙅🏽♀️
Neal was an amazing help today with helping me find me a storage unit same day as visit. Really appreciated the customer service since arrival.
This is a very clean facility. Neal did an extraordinary job helping me find the perfect storage unit! Thank you Neal!
Neal.... Great Job Best Public Storage I’ve been too😁😁😁
Neal gave good information on my unit. Made everything simple to understand and has great communication skills.
Neal was very personable and professional, he made sure my needs were at the front and center of our agreement to rent a space.
Had a wonderful experience!! Neal was very helpful and knowledgeable.
Hey Neil is an exciting person to deal with and has an awesome personality great place to rent from.
Neal made sure I was a satisfied customer
Neal was very helpful. Would definitely recommend to anyone looking for a storage unit
Neil is friendly and helpful.
Neal was friendly and very helpful.
Neal did an excellent job and helped me get it done quickly
Thanks for all your help Neal!
NEAL, IS A VERY GOOD AND ATTENTIVE EMPLOYEE.. VERY PATIENT, KIND ANDA WONDERFUL PEOPLE PERSON..
Neal made this a great experience. Really happy with his professionalism.
Neal has been a great help, I have been using public storage for years and he has been the most helpful and informed me of ways to keep my belongings safe and dry . A great company to do business with.
I had a very experience with the merrillville location never any problems and Neal was always accommodating and helpful
Neal was awesome.
Neal was very thorough and professional with helping me select a storage unit. I would put more stars if I could.
Neal has great customer service!
Neal was very friendly and nice and knew what he was talking about
Neal was Great helping with my storage today.
Neal was very professional and kind.
Neal was very kind and thorough. I would most definitely recommend it to family and friends.
Had an awesome experience in Merrillville today with Neal after leaving Griffith Location.. all questions were answered quickly and direct.. Thanks so much.. anyone looking for storage go see Neal!!
Neal have great customer services and this place is very clean
Hey Neal was a awesome guy.
Neal was very polite and efficient at his job
Neal was amazing and helped me out tremendously! There need to be more people in customer service with his attitude!
Neal Abrams was great and awesome he helped me out a lot with everything I recommend a lot of people to come here.
Neal is the best great job!
Neal did a great and thorough job getting us a storage unit! Very pleased!
Neal is wonderful he helped us tremendously!!
I love this storage rental Neal was GREAT! Talked me through everything!!
Been with them for about 3 years wonderful place and cheap prices highly recommend Neal he is super friendly and very helpful!!!
Small unit prices.. ???
Neal was very thorough and pleasant. Knows what he is doing.
Neal has great service
Neal really help me out put he was very knowledgeable and patient... thank you so much
Meghan and Neal were fantastic! I loved their personalities!!
Neil and Meagan did great job!! Been customer over a year and highly recommend their location for your storage needs.
Megan and Neal were very nice and funny. And they helped our move out run smoothly.
Neal and Megan were extremely helpful and professional with their expertise on moving and storage. I am a 100% disabled veteran and I enthusiastically recommend Public Storage in Merrillville.
Neal very helpful, explained things very well in a professional manner. Additionally, I am a returning customer. Public Storage in Merrillville rocks!!
Hey today was a great day I got to meet a worker from public storage name Neal he was very helpful and very professional
Neal was very nice and helpful
Neal was straight to the point and very nice also very thorough! It’s great to have someone with a great smile and happy to do business with you! Thanks Neal I will spread your beam around town
I had a wonderful experience today at Public Storage. Neal was fantastic!!!
Neal was very helpful to me by sharing with me about the Damp check. I truely appreciated the helpful information that he shared with me. Thank you.
Neal is awesome! Had a wonderful experience with him today. Very complete with the entire process. Patience while making sure I was satisfied.
Neal was a great help! Very thorough and friendly! Everything was explained very well and most importantly he made sure we understood everything and agreed. Highly recommended!
Neil.was AWESOME and such s pleasant. person and I would refer this organization just because of Neil
Neal has shown great customer service!!!
Neal was a great help. Very good service
Neal was a great help with everything!!
Neal was super helpful and very sweet!
I have found Neal to be most helpful over the years. He truly cares about the tenants.
Neal gave my family amazing service today very helpful love love love the service ☺️
I’ve been with public for about 4 years now. Neal helped assist me 4 years ago and today I went into store and he assist me again today. He was so wonderful to work with 4 years ago and again today. I wish more people in the world was as patient and helpful.
Neal was great. Perfect customer service.
Neal's new give great service here in public storage I just
Neal was so helpful made easy to a unit.
Neal is awesome
Neal was a big help over the last two years I had the unit. Definitely a great place for storage
Chiri and Neal were absolutely accomodating to my immediate last minute storage needs! Couldnt have asked to keep my personal belongings anywhere else!
Neal was Amazing and great customer service
Neal was exceptionally helpful and very thorough with explaining what I was getting for my money.
Neal has been such a wonderful help! Friendly, polite, and made sure all of my needs were met! Thank you so much Neal! I will definitely be referring you and your Public Storage location!
Neal was very friendly and helpful. Will definitely recommend to friends.
Neal is awesome i suggest that if youre in need please stop by and see him cause hes freaking awesome!!!
Elysaa was great!! Beat customer service i have had in a really long time
Neal - Great and quick service. Very knowledgeable and went over everything.
Neal was great! Amazing service!
Neal was an absolute delight ... very friendly and explained everything along the way.. site is very clean and well maintained
Neal Very well qualified Excellent Results I am well pleased 5 stars
Neal great service.
The place is very great and Neal is very friendly!!!
Neal was very helpful and informative. Thank you so much.
Neal was very informative and made the process easy!
Neal was very nice. He explained everything very carefully. It was a pleasant experience.
Great service Neal!
Neal one of the kindest compassionate worker I have had contact with. Very knowledgeable and helpful thank God for patience .
Neal has been an outstanding worker. He made me feel safe knowing my property will be taken care of.
Neal was great
Actually the without I am not really fond of any storage places but I must admit that public storage a merivale with the owner Neil was very helpful And very knowledgeable of his job experience also like to say that he did accommodate me and all of mine INS and outs To sum it all up this was a great experience dealing with Mr. Neil and I would recommend anyone till come to public storage in merrillville
Neal was very informative and helpful. I had no questions or concerns upon leaving the store. Thanks!
Very professional and caring property manager Neal. The Facilities are nice, clean, secure, and well kept. Be prepared for their time sink of a computer system, which had me there for over an hour to sign up in person. Thankfully I don't see needing to ever touch their software again, unless I pay online.
Neal did a fantastic job getting everything set with my storage unit
Neal Great service
Neal was helpful! Thanks a bunch..
Nel is the greatest I have so much help thank God for him plz give him a raised
Neal is awesome! Very helpful and very knowledgeable about the business! Thanks for Neal!
Neal was very knowledgeable and very apologetic about my small wait time . This was a very pleasant and great experience. Thanks Neal
Neal was highly informative and great to work with. He made my experience amazing!!!! 😊
Neal was great help. Thank you.
neal was great help..
neal was awesome
Neal was very professional, knowledge and made the process much easier than I ever imagined. The property is very clean and safe, which made me feel comfortable about leasing a space with Public Storage. I wish it were more people like Neal in the world today. Thanks for the great experience. :)
Neal has good customer service
Neal is a great person to work with, very helpful, he helped make the experience way better than any I've ever had. Would recommend!
LaQuanna is the best! She helped me decide on the best size storage unit for my furniture. Had I not listened to her, I would not have been able to access my belongings so easily. Movers are known to stack items on top of each other in smaller storage spaces. With LaQuanna's help, I upgraded to a larger sized unit and am now able to access my items with ease. I would use Public Storage again. Tip: During winter months, make sure you visit your unit regularly to clear the door of snow and ensure that your items did not get wet from seeping water. Pack items in plastic containers to prevent rodents from gnawing your leather goods and accessories.
This is my first time ever using storage and Neal helped me out a lot. I love the customer service I received from Neal today I would recommend public storage to everybody who needs space.
Neil was great!!!! He was very thorough & helpful!! Very good 1st impression since this is my 1st storage experience!!!
Neal did a great job !
Thank you, Lauren! Super helpful and kind!
The service was great!!!!. Lauren was very patient and helpful by showing me multiple storage units and providing me pricing. Great service.
Neal great person and great person
Neal was amazing! Very informative and nice!
Neal was amazing! Very efficient and thorough in his job! I highly recommend coming to this facility, very friendly/ family based. very reasonable prices as well
Neal was great
Neal was very thorough and gives good customer service!! Glad I came to this location.
Neal is the man. Awesome.
Neal did an excellent!
Neal is amazing. Helped walk me through everything and now we are all set. Safe Secure and happy.
The experience here was great and comfortable. Neal does a teriffic job with his costumer service and knowlege of his job. I recommend this public storage to anyone.
Neal was most helpful. Very thorough and thoughtful in his presentation. Glad to be here!
Great service Lauren was very informative and nice. The prices are the cheapest around. They offer insurance for a great price as well. Even on the phone before I reserved and paid for the unit the ppl were very nice on the phone as well. Awesome customer service, I highly recommend!!!!!!
Neal was a very very helpful in helping find exactly what I was looking for. I appreciate all the time and effort he took today by talking with me . Very wonderful and appreciate all his help. Very friendly too! Thank you Neal!!
Neal is my hero!! Awesome service!!
Neal did amazing job getting me a unit. Very thorough. Great customer service.
Mr Neal was great
I just opened a storage unit and Neal was so helpful and kind! Thank you! 😊
Wonderful service! Neal is a Joy.When he is off , I have no complaints, but he is special!!
Neal was awesome and informative.
Great Service , Go Talk To Neal He Will Hook You Up
I had an amazing experience with Neal at the merrillville location very people friendly person .i would highly recommend anyone to have a chance to experience it the public storage merrillville location and staff member ....I recommend NEAL!!!!! 👍🏾👍🏾👍🏾 Mr. Tucker
Neal was a very helpful person and told me everything I needed to know before even looking at the unit ! Great prices and quick service when moving in.
What wonderful customer service I received from Lauren while visiting today! She was able to help me locate the right shipping box and then provided me with the tools I needed to shape the box to the right size. Her personable and kind service reminds me of the adage that businesses don't do business with people, but people do business with people. I highly appreciate your company and Lauren for helping me get what was needed to get my shipment out on time...thanks!!! - Michael
0ver the 7 years I rented from Public Storage, my appreciation of Neal grew steadily. Being a former engineer, I appreciated Neal's dedication to detail in the way he ran his location. He was always very polite, business like, and never minced words and answering my questions. Which is the way I like it. And I really appreciate how clean, not only the office was, but the storage facility itself. Most of all, I knew he was diligent in his oversight of the property, because, embarrassingly, I, on more than one occasion, left my locks inside the unit, or not securely fastened. And I would get his call asking me to come back and check out my unit and secure my locks properly. He was always there when I arrived and went with me to see that every thing was alright. Neal is the main reason I left our goods in his facility even when we moved from Merrillville to Portage, 20+ miles away. Neal, if you are reading this, Thank you.
Neal gave my daughter awesome customer service and was very help in her 1st storage unit.
Neal was very friendly helped us with all the information needed will use frequently.
Great service from Neal.... beautiful individual
Neal he the best person to take for you
Neal Abrams super nice, funny and very helpful!!!
Neal did an awesome job! He answered all of my questions and I left very satisfied!
Neal is wonderful at customer service. The facility is very clean and secure. I would highly recommend it.
Neal was very helpful and efficient. Wonderful experience!
Great storage place. Neal is great guy and was very helpful
Neal was very helpful.
Thank you Neal your the best! Glad I'm with this company!
Elyssa was great with customer service and very knowledgeable. Thank you
Neal was great. Amazing customers service made renting very smooth and easy
Neal Abrams
Neal is very pleasant to assist with the rental agreement. He was very professional and knew his stuff. He gets a good review.
Neal,and other people work are very nice ,and very clean place
Neal was very helpful and has great customer service
Thank you the gentleman Neil gave us excellent service and would appreciate all he did he went over and Beyond
Neal was great this was my second time working with him! Very thorough!
Neal was great and very helpful highly recommended
Very good service. Neal was very representative of professional quality. Outstanding employee.
Had a great customer service experience with Patrick and Neal. Both are friendly and do a good job at what they do. The facility is well maintained, clutter-free, and organized. The storage area is well lit and clean. Prices are very reasonable and they are upfront with no hidden fees. I am looking forward to a great stay at Public Storage. UPDATE on 9-26-2918 I am still pleased with the service and the facility. BUT I have been a very faithful and loyal customer and they are treating me so bad. I have had the same unit for 3-4 years now. I stared out paying a very reasonable fee. After a year or so the price increased. The fee keeps increasing and I’m almost at $100/mo. Same small space, no changes, pay on time 99.9% of the time, no improvements, no specials, no discounts, and the fee keeps getting higher and higher. I will be looking for a new space for my small amount of precious items very soon. Been with them to long to be treated this way. So if you need a nice clean spot for storage, I still recommend Public Storage, but don’t stay long...they don’t appreciate long-term customers.
I was very upset when I went to public storage due to the confusion I had on the phone. Met a young man named Neal and he explained everything to me and was very helpful. Glad I decided to do business with him and appreciate his help.
Neal was great
Neal is awesome!!! Takes a min but he is good!!!!
Neal was very helpful and patient. I got here late and he stayed to make sure I was taken care of. I will enjoy doing business with your company.
I absolutely love this place. Neal,the manager has the best customer service I've ever came across. I would definitely recommend this storage to friends and family
Neal is very professional and helpful! I suggest anyone looking for storage call Neal!
Neal was wonderful and gave excellent knowledge.
Neal is awesome. Great customer service.
Neal Was very through and professional! He helped me quickly and was very kind. Thank you Neal for awesome service!
Neal was very detailed and informative. He is very courteous. Exceeded my expectations.
Neal was terrific help and was very personable and professional on every level!!
Site is extremely clean and customer service is amazing Neal is super pleasant
Neal at public storage showed us great customer service. We arrived late,actually they were closing. It's great to have someone that understands great customer service..
Neal was very helpful, professional and friendly. He even stayed after hours. Thank you, Neal!
Thanks Neal for your help. Very informative.
Neal provided great service thank you.
Neil was Awsome!!!
Neal did great job on giving an deal
Neal is amazing! customer service great!
Neal is the best of the best!!! Very efficient and very accountable.. His personality is what we always need in customer service..... LOVE HIM!!!!!!!
This Public Storage location has given me the best service since day...I give this credit to Neal. Thank you for the great service.
Neal provided me great service on storages! 💯
Neal was very descriptive on details on what to do and how the procedure for renting is done. He took his time and didn’t rush us throw things. Anything that wasn’t clear tried his best to make sure we didn’t leave without understanding. Very good job, can tell he’s been doing this for a while and likes what he does. Hire more employees like him.
This is my 2nd time at this storage facility - Neal is always professional, friendly and honest. I choose this particulate area because of the cleanliness and close proximity. Highly recommended!!!
NEAL. --- GREAT SERVICE!!!
Neal is the best he help me find a good price and storage and very organized.
Neal was very helpful and answered all of my needs. He’s the man to see!
Neil was great. Very helpful and personable
Neal was great and very helpful. A1 service!
Neal was great with his costumer service and made everything clear and simple to understand. I appreciated his help.
Neal made my experience at public storage amazing and I would Recommend him for other people... thank you Neal!!!!!!!
Neal was great with excellent customer service. His staff to include Walter and Tiffany were great and very helpful. Neal was willing to stay late, very good conversationalist! Facility and units are clean. This is the second time I have used them and will definitely be back.
neal is the best customer service rap but we want him back in Calf we all miss him please
Neal was very helpful and knowledgeable, waited a little late for me went above and beyond. Clean storage
Neal was great
Great service!!!!
Neal was great! He was very detailed and knowledgeable about all services and facility information.
Neal is extremely helpful and the place is immaculate and clean. And if ever I need to store my things again I will return
Neal was Awesome and very thorough!!
Great service complete information upfront information no hidden costs or sell of storage very clean place. Neal customer service is the greatest well knowledgeable on the product and service.
NEAL IS AWESOME. His customer service is superb . He was very efficient and helpful. AWESOME!!
Neal was a great help in providing everything that I needed to move in. This was such an easy, quick process!
Neal, I had great service! Recommend anyone to come here for storage!
Neal was very, very helpful, great customer service, my first choice, I will recommend him to my friends, thanks again 😀
Neil has great customer service and was very informative. Nice and clean place. I would highly recommend coming here.
Neal awesome
Very professional and attentive
Neal is very personable and knowledgeable and we're very satisfied with our rental space. Price is good also.
Neal is great!
Tiffany was Awesome!!! She totally made my day!!!
Great experience using Public Storage. Neal was very helpful and knowledgeable.
Neal was Great he help me with everything I needed...
Neal is a great... He helped with all my storage needs..
Great experience with Neal that help us
I want to acknowledge Tiffany at this location in Merriville she very professional and helpful great job!
Neal was fantastic!
Neal is a very helpful and very informative ...great guy.. thank u
Neal is so helpful. Made it so easy.
Very clean and reasonably priced units. Very Friendly Staff. Answered all questions in depth and was willing to go above and beyond to help us determine what the best fit and value was for us. Would recommend to anyone looking for short or long term storage solutions. Thank You So Much Neal!
Neal was awesome at helping us reach our goals for storage.
Neal gave us excellent service ..we are so glad we chose this storage place..
My brother had some things in storage here when we got here everything was in perfect condition we picked up all his things and now he don't have to worry about coming here anymore
Neal was a pleasure working with. Nice and simple.
Neal was great!! Very friendly and knowledgeable! This is my second time renting here!
Neal was awesome today, did a wonderful showing the unit and moved quickly
Neal was very nice A-1 employee !!! Very helpful.
This place is fine I have a heated unit and it's very large with high ceilings which made it very easy to store all of my furniture and my king sized bed. They do have an excessively high late charges at +/- $30 and they charge high prices for their locks, and they make you get insurance. So FYI before you go call your insurance company and get an insurance quote and go to Walmart or uhaul to get a cheaper lock.
Neal was a great help. He answered all of my questions and gave great suggestions.
Helpful and happy customer service. Neal is always happy to help
Neal was a awesome!! He helped me with everything i needed and made sure my time was well worth it!
Margaret was very helpful in my transaction and was a breeze setting up my new storage unit!
I've never been here before I wasn't sure how everything went the manager named Neal was amazing and explained everything very thorough. Very clean here would definitely recommend
Neil was AWSOME thank you
I feel like they rip me off
Poor service (Neal)
Neal is so awesome he really is knowledgeable when it comes down to using the storage room and what you need. at first there were items I didn't think I needed and he insisted I get them. told me I was you. to need them. I'm so glad I trusted him I needed everything he advised from the space to the items I needed to box and protect my stuff. Really made me feel important and he really concentrated on my move love the way he take care of business 100 percent satisfied.
Neal was absolutely amazing, he has excellent customer service I am very pleased with the service i received today go check him out
I went in to pay a bill & was helped by Margaret Brown she was such a nice person & was very helpful she made sure that I was highly satisfied & didn’t take long at all checking me out she’s awesome
The worker was very pleasant and professional. She was curtious and detailed. I enjoyed every time I had to go into the office and she was there. She made my day.
Neal is a good guys ,easy to deal with and very knowledgeable. Look forward to doing more business with him in the future.
Thank you Neal for your GREAT CUSTOMER SERVICE and for being so nice!!!!!!!
MR. NEAL WAS VERY HELPFUL,THANK YOU AGAIN FOR ALL YOUR HELP.CLEAN AND FRIENDLY PLACE .
Margaret Was The Best Customer Service Representative Ever! I Appreciate All Her Hardwork/ Effort
Margaret was a big help at find the right storage space that fits what I need
Neal was the definition of what you could expect from a great employee. He was extremely knowledgeable of everything about the establishment and made me feel very safe and comfortable about storing my very valuable things here.
Customer service very helpful and freindly thanks neal!!
Neal was wonderful very good help and very nice person
Neal was awesome! Great guy! Was very helpful. Helped us greatly and very professional. Thanks Neal!
Neal helped us beyond expectations! Made my day and trip a very pleasant experience! Very polite and professional..... Thank you
Neal, thank you for being through and helpful. The space is great for my things. Safety looks great. See you monthly. Thanks again.
Today i had an opportunity to meet Neal at the Merrillville public storage he was very ro rhe point very patience and friendly and also he gave me a tour before i actually got the unit. He is veey literate and knows his job got the right person for thee job my name is Angeline
Neal was very helpful he made my move in very easy , quick and very informative
Neal is a wonderful person to do business with and have a beautiful personality. I will recommend my friends to come here and store their household items or whatever.
Neal was awesome!! He was very thorough in his explanation of what Public Storage had to offer me! Very professional and friendly! Thanks Neal!! I will be back!!
Neal was great he helped me and my family when we needed it most thanks neal👍👍👍
Winter was awesome!
Manager engagement (Neal) was not admirable. Failure to multitask, could focus only on 1 task at a time and though I was there in the facility the tasks he focused on was not me, I had to wait until he dotted the i's on this, made a note about that, return a call to this one and finally he gave me a brochure only after doing all the above tasks. Also with Neal I experienced bait and switch. He initially told me the climate control unit was included in the offering $1 for first month's rent, then he told me he was wrong because on the paper he was reading this unit is only 50% off the first month. I left the building furious after that display of unprofessionalism and reserved via the reservation line the last climate control unit available. I was just that desperate, then I had to go back and deal with him again and that was indeed not pleasant. Customer service to me - not admirable. Bait and switch, not professional.
Neal was excellent! Very helpful and courteous. Thanks Neal for all your time and help!
Neal was awesome! I enjoyed his help and kindness! Thanks so much Mr. Neal!
Neil is great and helpful ,sometimes funny
The guy Neal is very knowledgeable and helpful great service.......
Neal gave very good customer service ! He explained everything to us in detail. Property was nice and clean.
Neal was wonderful with assisting me with all my storage needs! He was helpful and courteous. :).
Neal A. Provided some excellent customer service was able to find us a great deal at the location and did it in a timely manner and again as a new customer in this location I had to appreciate the response I was given soon as I walked in the door.
Posting for Mr. Davis - Neal is a very helpful person. He has been helpful with myself and others. The location is always clean and he makes frequent security checks.
Mr. Neal gave great customer service. Very thorough with Public Storage descriptions and information being given to customers.
Neal was extremely helpful and had all knowledge needed to assist me.
Everything was explained thoroughly and done quickly. Thanks Neal!
Neal was our customer service representative. He was very helpful and accommodating. The restroom was also very nicely kept. Neal rendered friendly service and seemed eager to put us at ease. He was very courteous.
This is my 2nd time renting from this Merrillville facility. Neal is a great person and great at what he does as far as helping you with anything that concerns the facility. I would recommend that everyone rents from Neal at this facility. It is always clean and he is always pleasant. Smiles
Neal was awesome and really helpful!
I dealt with Neal the manager and was pleased with the service I received, good customer service and very personable. Will refer others there as well.
Neil was very helpful, friendly and went over every detail. The grounds are very clean and well kept. I feel safe going here any time of the day! Thanks Neil!!!
Neal the property manager was EXTREMELY thorough and accommodating. The property was very clean and I will definitely recommend this particular property to my friends and family. Thanks Neal @PS!
Great..until this happened. Went to unit today to find that the back gate will be open until the snow/ice melts...Really? So we've left an open way for someone to get in/out with peoples stuff while the snow/ice melts? The manager told me it was against Workman Comp rights for him to remove the snow...Again, Really? Maybe we call a snow plow to remove it? Nope, cannot do that either.
Neal was very professional and his knowledge helped me make better decisions on what to expect and what to purchase.
Neal was very helpful and easygoing he had lots of helpful information and tips on how to maximize my experience with the storage unit. If you are in this area and need a storage space this is the optimal location. Thanks Neal
Neal was very awesome and very helpful!!!! Loved the service! I would recommend this place to all friends.
Neal was very helpful & made us feel welcomed he made sure that we got all the right equipment for our storage unit if needed be I will be using this storage place again this is by far the cleanest Public Storage I've been to Thanks Neal
Good job neal good experience very nice and smart and honest
Service is what it should be.
Neal runs a tight ship. The facility is always clean and organized. I have had an overall positive experience.
Neal is so helpful and courteous, me and my wife have had a wonderful experience at this location. This is our go to location. Thanks Neal.
Neal is a great person to work with. Very friendly and helpful. Clean units and easy to access. Happy and satisfied customer.
Prompt and friendly service. In particular, Neal gave customer service a great name and made my moving day much easier. Thank you!
Neal Excellent experience we'll run great service explained things extremely well will recommend
Neal the store manager is awesome he went above and beyond to assist and showed his expertise with selling the products and services of this company. In my opinion it is definantly time for a promotion it would be a great access to promote to district or Regional level!!!!Thanks Neal
Neal is very friendly and extremely helpful. This was first time renting a storage unit and not only was Neal very informative and thorough, he made sure the unit would fit my requirements and that I had everything I needed. It was a pleasure speaking with him and I'll make sure to continue to do so whenever I'm visiting the unit and he's at work. Needless to say I really enjoyed talking to him. The site is clean, neat and safe and listening to him talk about the property I could see that he takes pride in his work. I will recommend this location to any and everyone needing a storage facility and/or to simply smile. In my ten years of public and customer service I'd have to say Neal is one of thee friendliest, customer oriented professionals I have come across. It was truly in honor and pleasure. ☺️☺️😊
Neal was great & excellent. We was running late & he stayed in the store just till we got there. He was amazing & very informative. Great personality & wonderful to speak with.
Neal was very cool and very friendly, I highly recommend this facility for all your storage needs.
Neal is a great guy quick and easy to get my unit, 3rd time coming back will always return to this location
Neal was very professional,and kind to both me and my son. I am looking for good working relationship.
Kevin was AWESOME!
Near was helpful, efficient, and friendly. Very thorough and ensured I understood what I was renting with the terms and price.
Neil was a at great service to me very informational on concearns and questions that i had he help was very accurate and understanding very well hope to meet more peiple like him loved his service
Neal, the associate who helped us, was excellent. Not only did he somehow make the process of renting a storage space enjoyable, (thought it impossible) he also was very attentive and thorough throughout the entire process. An all around great experience for my wife and I! John & Brooke
Neal the Property Manager was extremely helpful and nice! 5-Star service and made sure I had the best deal for my needs! Facility is EXTREMELY clean, well lit, and I recommend this place to anyone looking for short or long term storage!
Very good service!!!!
Neal is very friendly and helpful. It is a pleasure working with him. I enjoy our chats also. The site is clean, neat and safe. I will recommend this location to anyone needing a storage facility.
Neal was a great help to me. He was patient and he always give me a reminder call when my bills due. I will recommend this public storage facility to anyone.
Patrick was very helpful when I came in today. Thanks! Patrick.
Patrick rocks!
Neal and Patrick is wonderful great customer service and the place is very clean !!! Thank you guys.
Mr. Patrick is exceptionally kind and knowledgeable! I was looking for a needle and a haystack, and he checked and rechecked for me. Good thing he did. I had excellent customer service....great experience. Wouldn't go any other place. And yes, I would recommend that you come here too!
Patrick was awesome... I will come again
Patrick did an awesome job and was very corteous. He exemplified great customer service skills and was patient during my visit
Patrick greeted me with respect, and took care of my bill in an appropriate manner. Thank you.
Neal and Patrick were so professional and helpful and very informative. I would recommend this storage facility to anyone who asks. And they keep the property extremely clean!!!!!!! Thanks guys
Neal is a amazing person who I think is a great asset to your company. He goes adove and beond for my mom and I. He's the best
Neal Abrams has been VERY HELPFUL since I've been using Public Storage! Great customer service!
Neal provides thorough and friendly service.
The service was great!!! Neal was very thorough.
Great service.
Patrick was very helpful. Very nice
Patrick is awesome! Explained everthing thoroughly. Thanks Patrick!
Neal was very professional and he was very helpful. I felt like I was the only one important at the time during the whole process of getting my things placed in storage. He made me feel safe secure about my belongings being stored.
The facility is clean and well maintenanced. Neal Abrams was very helpful in accommodating my needs as well as being informative in all aspects. I highly suggest this Public Storage facility to others.
Patrick was awesome I come here every year and I am always happy to be a customer!!!!!!
Awesome experience! Patrick was a great help. He helped me out tremendously, saving me money. Thank you.
Neal wad very helpful and friendly. He showed me everything and explained everything to me i needed to know. He even showed and explained extra things that made my move easier. This place is very clean and big and the hours are very good. Very happy with my new unit.
Patrick is a great guy very helpful.
Patrick is awesome and so helpful, from day 1 !!
Patrick was great!!!
Neil has been such a pleasure to work with on this property. Neil is very prompt at contacting me with updates. Highly recommend this property!
Neal was great. Went out of way to help us afterour15 hr trip. So clean and glad we changed reserved unit from uhaul(gross) to Public Storage!
Neal helped us with a rental today and it was a pleasure to do business with him. The property and office were very clean and neat. You can tell he takes pride in his work and enjoys working with his customers. Working with him made me think of the old days when people really cared about their job and how well they did it.
Patrick was very pleasant and went through all the information I needed to make my visit speedy
It is a great place I like the location . The gentleman at the desk Patrick, was very polite and helpful.the best part is that I can bring my truck inside with no problems.
Neal and Patrick were very knowledgeable and helpful with getting me and my wife into our storage area im very excited with my business with public storage on 82nd Broadway merrillville in. I will recommend business because of a great team you have. Thanks Neal and Patrick
Patrick is an excellent help . his work ethics are outstanding. i felt very comfortable purchasing as well as using public storage. I'd make him manager 😄
Great service from Neal & Patrick. Got my storage unit without any hassle.
Patrick gave great customer service and will answer any questions you have. I recommend this storage facility.
I bought boxes from Patrick an Neal and had agreat experience.
Neal and Patrick were both very helpful and informative with all of the information I needed to rent a storage unit.
Patrick was awesome. Took us on a tour of facility and explained the rental procedure. Clean, secure and convenient location. Ended up renting a climate control unit.
Neal did an exceptional job helping me set up my storage. He was both extremely pleasant and extremely professional. His focus on the customer experience was clear, and he made the process as painless as possible. I very much appreciate his help.
Patrick,Sure Seem A lot Nicer than the Original Personnel we Spoke with To Find a Safe and Secure.
Patrick is an amazing and very helpful! took care of all my issues and helped me organize all my accounts:)
I've had a couple of experiences at this location. On the first day I signed up I spoke to Neal A., the property manager. He was very knowledgeable and very pleasant. Each time I visit the office, he always has a smile on his face, which makes it a very comfortable environment. He's always informative, just in case there's something you may not have known about. I like that and also that the property is well stocked and always clean. I would recommend any person that's has a storage need. Thanks Neal A. for a job well done.
Neal is an awesome asset for those of us going through the intense process of moving to a new location. A welcoming and knowlegable property manager whose attention to detail eliminates the headaches of storage rental. p.s.very clean storage rental and a good location too.
Neal Abrams was very helpful is the process of helping my father and I set us our storage unit. The process was very fast and got all our products in time. He also offered us discounts for the unit and our merchandise.
Very helpful. Very nice. hope and Neal were super fantastic. Saved us timw and money. Highly recommended
OMG! What a wonderful experience. It was my first time using a storage rental. Neal is amazing. He explained all of my options thoroughly and without pressure. He and his Co Manager Hope exceeds customer service expectations.
Neal was very helpful and made the transaction super easy.
Neal was a great Customer Service representative. He was very informative and very helpful. He had a very pleasant attitude. I enjoyed my time at this Public Service.
Great customer service. Number 1!
Thanks Neal. I really appreciated your friend attitude and knowledge in assisting me today.☺
Neal was extremely helpful to a first time storer. All questions answered with clear explanations and instructions. Unit is very clean.
this is a great place. Neal is a great sales person :)
I have been using this storage facility for years. Neal A. is a great property manager and really goes the extra mile!!
Very pleasant attendant easy to set up and move in and very convienient hours highly recommend
We received the best customer service from Laquana! She went above and beyond to make sure that our storage needs were met. She was friendly and knowledgeable. I would recommend this location, but above all, I would recommend speaking with Laquana!
We had a great experience. Neal was awesome. We were running late and I kept calling him and telling him how far we were and he had no problem waiting for us. He was just awesome I will definitely recommend this location of Public Storage!!!
Excellent very knowledgeable and helpful in all ways. Neal is definitely an asset to their company.
Neal is a excellent manager concerderate helpful I have stayed there for the last 3 to 4 years because I like the way he manages the place and treats his customers
I decided just to stop by to check the prices of boxes, and Laquana was very helpful and informative about the products you guys sold. I will definitely be back to purchase more supplies.
The staff at this location is very helpful & provide great customer service. Due to the timing of my closings I needed to come up with a creative solution & Twanna was able to ease my anxiety by explaining my options. This is my first storage experience & I would not hesitate to use them again if the need presents itself.
Tawana always professional and helpful in my concerns.
Neal is the best store manager very nice and super friendly
Outstanding manager! Beautiful clean property
Neal Abrams was very helpful and friendly
Friendly, wonderful service!
Excellent place and Neal is lovely and very nice. Thank you Neal for everything
Excellent service by Neal and very professional. I am pleased with the attention to detail.
Neil was phenomenal! Very helpful, easy to talk to, answered all my questions! Would definitely recommend! Completely satisfied!
Neal is the best nice place great walk though
Neal was excellent!
Best service ever. Completely friendly. I highly reccomend this place. The units are super clean and really nice.
Neal was very helpful
Neal is amazing !!! Very helpful and kind :)
Merchandise purchase It was outstanding and Tawana helped.
Tawana from Public Storage was great! Her professional demeanor and kind attitude makes me proud I selected this storage facility! Great job Tawana!
Tawana's customer service was excellent! thank u for your assistance
The service I recieve at this location is always great. I will continue to use this location any and every time I need a storage unit.
Do not use this facility, its a total rip-off $1 dollar to move in. A $ 1,000.00 to get out and the facility manager is the worst. someone please inform him that slavery is over. He talks to customers with no respect at all.
Neal is a good man and was very helpful. Very energetic about his job and his desire to help people.
Neal Abrams was very helpful in answering all my questions. I would recommend using Public Storage to my friends in the future.
Hello. My name is Ron. I am writing this review for my mother and myself. I used this location once. My mother (Maxine) has used it twice (Location 07109). There our experience has always been one of the best! I, believe working with the public is so important(the common courtesy that is given! Mr. Neal Abrams, I must commend. Always trying to work with the customer, being so understanding, does the job so well! One other young lady that's very pleasant, is Tawana, Just needed to take a few moments to say there are yet Good People!
Neal Abrams was great he was a very good sales man and convinced us on the right choice and also had great communication skills I give him a thumbs up -Margarita Rivera
Neal Abrams was so helpful in getting us everything we needed. Even when we had to switch to a bigger unit, Neal was very accommodating and helpful. We definitely recommend his services. We are very pleased!
This is my first storage rental experience. I felt that Neal Abrams was very attentive and knowledgeable and gave good instruction. I would recommend this facility to my friends and family. It is a very clean and organize facility.
Neal Abrams was extremely helpful and patient even though he was working alone and extremely busy. Would recommend his facility to everyone. He was fantastic. Authored and recommended by joyce ercek
Very good service..Neal and Tawana give courtesy calls that are done politely and with professionalism. Property is well maintained and kept clean. Great job staff!!!
Hi my experience with tawana and Neil were great they both was very professional and helpful. the only thing I wish the storage was a 24hr place. Other than that, it was a safe secure place for my car.
I had never done business with Public Storage but I can say that if Neal Abrams was not manager of this location, I probably would not be a customer now. He is cordial and hands on with his customers. As a business owner myself, I find him to be an asset to your company. When you gather information and find what you are looking for then Mr. Abrams deserves his recognition. I was on my death bed and he made my business there pleasant.
This was my first experience renting space with Public Storage, it was made less arduous with the able assistance of the onsite representative Neil Abrams. The multi-multistep and lengthy administrative process was made almost painless with Mr. Abrams clear and precise explanation of each phase of the agreements. The facility itself was well maintained, clean and highly secure both inside and outside. The orderly appearance of the office and storage areas makes the whole process a lot less traumatic.
I just recently closed my storage unit after having it for the past 3 years due to house sitting for a year. But will be going back in 2014 to store my dj equipment the property manager there ( Neal ) has always been great to me the whole time of my stay and i appreciate him so much. If you are looking for a great storage place to us well this is the one.