People are great to work with and vet things repaired fast
I've rented here for years and Denise has always been kind, professional and helpful with whatever I ask her.
Update: Still here and Denise is still great!
I see Denise on the property keeping an eye on things and she's always nice to talk to.
Update: Still having a good experience
Very good. Needed a place to store my items. Public Storage, in Bensenville, was clean and secure. Online reservation process was easy, and staff was available, and friendly. I would definately recommend this site for storage.
I rent here every time I need a little extra space. Denise is the best.
Luisa's customer service was great
Helped answer questions and was very patient!
Todd always provides AMAZING customer service
Team was able help me with new unit! Definitely recommend
Qué pena que nunca esté nadien para antenderte ahí, intenté liquidar mi cuenta y aunque la persona me decía por teléfono que era una cantidad en la aplicación aparecía otra, para cobrar son buenos pero para antenderte tienes que navegar para que alguien pueda solucionar tus problemas
Denise was very helpful and knowledgeable. She helped me decide wha t size unit I needed. The process was very quick however, very informative and I felt knowing exactly what I had signed up for.
This experience was highly pleasant!! Denise @ Public Storage Bensenville was extremely helpful in setting my account up!! She’s honest, knowledgeable and her professionalism is off the charts!! Denise made this rental purchase a Breeze!! Thank you Denise!!
Denise was awesome! Got me exactly what I needed.
I love howsecure is this property
Lucy was very friendly and her customer servicie was excelent
I had an issue with opening my door and Denise was quick to the rescue. Turns out it was user error but Denise and I just laughed it off. She is great.
Beyond helpful! Denise is my main point of contact at public storage and she is always willing to assist me. The facility is clean, and secure.
Melgar was incredible she helped me to find the perfect space at the best price.
Thank you so much!
Denise is such a great person very helpful and very kind! She is the best
I recently went to my storage unit and after I left I realized I had forgotten something just outside the space. I immediately called and Denise answered. I explained what I did and that I wouldn't be able to make it back until the next day. Denise was great as usual and said she'd go to the area and grab my box and lock it in the office. I appreciate her quick response and commitment to her customers.
Over the years I've gotten to know Denise and she is as pleasant as ever. I am very happy with my experience whenever I interact with her.
I wanted to update my review just to say that Denise is still providing customer service that is above and beyond. Being a customer here is more than that...it feels like we're family.
Denise is the nicest gal. She is friendly and helpful. It is so nice to feel like I am the only customer she has when I come in the door.
I was reluctant to rent a storage unit, but after speaking with Denise, she convinced me that my things would be safe and secure. She was very helpful, patient, and professional. Denise made my day!
My experience with Denise was awesome!!She was very helpful in explaining all the different units, pleasant, and amazingly detailed. Would recommend this storage facility for all.
They were very helpful and quick. My rental took less than a half hour.
Denise was fantastic! She called me this morning shortly after I put in the reservation myself online which was super easy. She was able to meet me at the facility before I confirmed any payment details, showed me the unit I was interested in and finalized all my information to complete my rental process. She made moving into this unit easy and painless and she was such a sweetheart to deal with as well!
Great service and a good competitive price for the unit. Denise is a wonderful lady and very helpful.
..still a great place
Wonderful location to rent. Denise is the lady to talk to when at the storage lockers, she's great. I recommend this location to anyone that needs to store items. 5 stars All Day
Denise went above and beyond to help me take care of all my issues with with my storage units.
Love this place! Denise is super awesome and very helpful! She expertly explained the different spaces and contract options available. Strongly recommend her and this public storage location for any personal and or business needs!
I was helped by a woman named Denise. She went above and beyond and was so helpful. I can’t thank her enough for what she did and for the kind words she had for my family.
Denise is awesome thanks for your help
Nobody in person to pay my bill to
I was amazed by the great service I had from Denise when I moved in last month but how could it be any different when we share the same name?!
Love to deal with Lucy, yesterday she helped me a great deal.
The service Lucy was outstanding.
lucia fue muy buen servicio al cliente contento con el servicio estoy dispuesto a recomendar personas para el servicio de public storage gracias.
Lucía de verdad fue eficiente en ayudarme con un pago agradezco su atención muchas gracias
luccia .
persona con buen humor , educadamente ayudándome a elegir lo que buscaba .
Luccia was very helpful. Great costumer service
Excellent customer service lucia👍
Lucia me recibió el pagó y me trató muy bien
Lucy and Denise it's helping me out with my storage space for years they are friendly great services with storage units ..
Lucy should have a raise! She was great, helped me so much loved how she interacts with us customers.. she is so happy and energetic. Is contagious!
Recommend this location. Like my new space.
I had a few quick questions over some units and I was helped greatly by Denise. Denise was incredibly helpful and answered all of my questions with ease.
Lucy great service. Property very clean.
Lucy helped me so much today. Good customer service and very energetic
Lucy was very helpful and friendly
Totally recommend this location
Lucy she was helpful and pleasant to help to get unit
Melgar was a very friendly and super nice person. I was happy to work with her today. She say thank
Lucy was great. fast and accurate service . Recommended
Melgar was incredible. She gave multiple calls to ensure we made it to the place. When we arrived at the office she was super nice, knowledgeable and happy to help. She explained thoroughly all the procedures. Happy I chose that storage place and she was super help. She’s an A Plus and I would recommend the storage to my friends and family in the future, thank you Melgar
Had a great experience checking out the property and ultimately securing a spot for some belongings…
Denise was very wonderful! I love how very well explanation pertaining the storage! Very bubbly and social and I love the hospitality.
Great experience! Melgar is very informative and professional. Made the process so smooth. Also love bilingual ! Thank you for stress free experience !
Great place rent for cheaper than other locations and still great service with super friendly staff
Denise was super friendly and helpful! She simplified renting process for us and we were in and out pretty quickly👍
Denise is a great asset to this location
Lucy the best good persona
Melgert was exceptional! Quick, efficient and professional!
Thanks Melgar!!.. you were of much help and made everything so..so.. easy.. thanks a bunch..
Lucía muy buena experiencia.
Denise (manager) was awesome. I spoke to her about my storage needs, and she guided me in the right direction. Its managers like this that keep customers coming back.
Tracy was very helpful at the front desk
She help me with all my questions
Very good service
Rent keep going up not good been there 10 years 180 now it 355 you're robbing me without a gun we just want to take our stuff instead of keeping a good customer kicking us out
Lucy was fantastic helping me with the app.
I had a 5x5 unit & wanted to upgrade to a bigger size. I called public storage & spoke with Denise she was super helpful & we made a reservation for today / Saturday. She showed us the unit a 10x10 & it was right across from what we've already had & the perfect size. Denise made the transition very easy & I would totally recommend using Public Storage for your storing needs.. 😁
Melgar is amazing!
Explained my bill, suggested ways of saving money and reminded me about the app. Was funny to find someone with my last name as a name!
Great customer service!
Denise is great to work with
Been using dis storage for the longest.
Denise is the best!
Muy buen servicio la persona q me atendió muy amable
What a great experience!! Lucy was very informative and answered all my question gracefully while maintaining a professional attitude! You should be proud to have such a person who enjoys what she does while providing outstanding customer service! Kudos to Lucy!!! You have just earned a loyal customer!!
Great Place, Denise is the hardest worker, and goes out of her way to help customers. Always ask for Denise when coming here for storage needs!
Lucia Melgar is a very clean person which I admire. She also gives great customer service! 10/10 I would go to public storage again just to get her great guidance.
Lucia was incredible friendly fun and so helpfully with all of our needs
Recommended 100!
Denise in the front office is the absolute best! The whole facility is clean and well lit for indoor units as well as outside for larger units.
Denise is absolutely fantastic. She deserves an immediate raise, one of the sweetest women I have ever met.
Found Denise to be very honest and helpful she found my wallet once and and tracked me down across the country to get it back to me she's awesome
Denise was amazing on my needs. We was so happy with her to move into a storage unit on this place. Thanks a lot.
Yo recomiendo este lugar para los latinos busquen a Denise.
Denise was competent and capable in assisting me with choosing the correct size I needed for storing my belongings. AND very well informed at the additional things I would need to keep things safe while in storage - who knew mattress bags were a thing 😱 not me till Denise educated me. I think prices are high, but location and the fact that someone is onsite balanced that out in my decision making process.
Denise is the best!!! Professional, personable, and an absolute asset to Public Storage! We ran into an issue and she worked with us to resolve it with compassion and professionalism. We have used other storage facilities in the past that have staff that don't come close to compare to her. If I could give more than 5 stars, I would.
Was greeted warmly and helped with my questions i enjoyed my experience with Denise
I needed storage again and came back to this location. Denise is great to work with
есть отличный online сервис, чтобы не ждать персонал. Спасибо за это.
Dennis was an awesome help
My wife and I have been customers of Public Storage at 556 N York Rd., Bensenville, Il for over twenty (20) years. We have three (3) units in Bensenville. During the past twenty years we have experienced several property managers. Without a doubt, Denise is the best. She has always answered our concerns to our utmost satisfaction. She has never disappointed us. If our questions needed some research for an answer, Denise never failed us. She has always been able to achieve a satisfactory result for us. I am rating her customer service on behalf of Public Storage at five (5) stars. And my wife also rates Denise's customer service at five (5) stars. I wish all customer service representatives that I deal with were as competent and personable as Denise. She could be a success in any setting.
We had our key to our storage unit break off in the lock one day last week. We went to the office and Denise was working, she said she will call someone to get the lock changed. Well the guy was unavailable so she said we had to get a locksmith, well the locksmith we called was a joke and when he got there 2-days later, he said he could not do these locks. So again we had to contact the office and talk to Denise and let her know its urgent we get in the unit. She went above and beyond to get this done the same day! We were so thankful for her urgency and professionalism in this matter.