Public Storage Self-Storage Units at 1795 Cobb Parkway S, Marietta, GA

Quick thorough check in.

Great customer service.

Kay made the customer experience easy, and was a charm to deal with!

My company has used this Public Storage facility for over 15 years. Superb and friendly service! Kay is the best at what she does and knows the business! Make sure you stop at this location for your storage needs.

Public Storage is my go-to business for my storage needs. The sign-up and check-in processes were smooth and Kay is GREAT! Thank you!

Kay was such a great help. She is so patient and kind, energetic and detail oriented. I didnt have 1 question after she explained everything. Great experience !

Kay is very kind, helpful, & professional. She really does show what 'customer service' truly is. Even while speaking with her over the phone she still shows her professionalism. Thank you for all you do.

Great service. Very easy

This will be a follow up to a previous review I wrote for this place that I believe was too harsh for the issue that I had a few weeks back with the gate not allowing me to get into my unit. Now there are so many businesses out there that really don't care to much about there public opinion who when faced with a bad review will simply ignore it because, well they simply have better things to do than care about what one customer writes about the service they provide. But then you get a company that recieves a negative review and they will do whatever it takes to make whatever problem the customer was dealing with right. I was very happy that after the negative review that I posted about them the very next morning I received multiple calls by the manager who runs this storage facility wanting and willing to do whatever it takes to fix the issue I was dealing with from the night before. Turns out it was an easy fix that they had corrected immediately so when i arrived that next morning I was able to get through the gate without issue. It's been a few weeks since that night and i have been back to my unit several times all without issue. I even received another phone call from another young woman who was just wanting to follow up with me about it. I tell you, it's a sad thing that there are so many companies out there that have forgotten about customer care which makes getting the care and service I've received from this place that much more thankful and happy that I chose this Public Storage for the place to store the important things in my life while I am between homes. Knowing that everything thats valuable is safe there till the day I make the move into my new home gives me a peace of mind that no value can be put on. Thank you for the great work to team working at this facility.....

Beware! If you're planning to rent a unit here. Their price increase is bizzare. I set my payment card on Autopay. They increased the price of my unit from $71 to $107. Yet I locked in online as advertised. I just looked online, and they are still advertising my unit size at $56, which is actually $56+$15, paying $71. They do not tell you about the mandatory $15 insurance fee until you're done with your first month. Now, I'm paying $107 monthly ($92+$15) instead of $71 (56+$15)

Muchísimas gracias a Key, a pesar de la diferencia de lenguaje no tuvo problemas para poder comunicar los detalles de la renta y sobre todo muchas paciencia de ella

The attendant Kay was wonderful, super patient and attentive in helping me, I am grateful for having an incredible experience with her as she is a super kind person.

Ms Kay you have been my saving grace since I first got this storage . Thank you for being so attentive and patient. Love you lots ..

Amazing customer service. Kay is awesome

Getting my storage was a quick and easy experience

Public Storage on Cobb Prkway is amazing Kay was exceptionally great and a nice conversationalist. she helped me navigate each interaction online as well as called me to let me know i accidentally left my unit unlocked. 10/10 would recommend!!

Been there twice. Awesome location…and management

Kay was the most helpful & nicest ever! Really does everything she can to help you out!

Ms. Kay is really the best , she helped me with a last minute combination lock issue on my moving day before they closed . Real life saver!

Kay was wonderful, and very helpful!

This review is purely for customer service. Kay has helped me in the past and was nice. I spoke with Mariah last month and she was extremely helpful.

EDIT: Soon after making this review I got a text message saying they will keep the price at $35 for next month. 😒 Nope! Too late. I'm taking ALL my things outta there. I hate this place..ITS ALWAYS SOMETHING WITH THEM...First they used my card on file to pay ahead of time and without my permission and some other fee they created. Another day I got a call from an employee telling me that I needed to come close the door to my unit. After 15 minutes of going back and forth with the employee about me not leaving my storage door open, I got out of bed on my only day off and drove 35min ONLY to discover it was NOT my unit! She gave an apology... Also, every month I have to go thru too much to pay my bill...the app does not allow you to make a card payment. So I have to go out of my way to pay inperson. Lastly, they keep hiking up the storage price! I started out paying $25 for 5x5 storage room...three months later $35...three months later $45! I'm getting my things out of there ASAP. I'm so tired of this place.

We have had a unit there with your organization for years now and have had the pleasure of working with Kay. She has provided exceptial customer service always with a smile and glad to help. She provided me with the prefect unit that has met my business needs. I'm so thankful for her service she has provided me over the years. It's refreshing to deal with a professional who care's like Kay. Many, Many Thanks.

If you’re planning on using them for long term beware. When I started not even 2 years ago my monthly payment where 167 then 3 months later they hiked it to 200 then another 6 months passed and it got raised to $276 and now they’re raising it again to $350. Scammers. I’m coming back in November to change to a different storage facility near by that quoted half of that and 24 hour access. Find a better facility if I’d were you

Kay is the most helpful, resourceful, and cheerful associate I could ever imagine having!! She is always ready to aid you in your storage needs!! This facility has been so useful and attentive that I don't mind the extra mile or two just to have the unmatched satisfaction that they've provided me.... yes, I've moved twice and still have my storage. Simple, I have space so.... I have peace of mind!! Thank you Kay and thank you Public Storage!!

Awesome Awesome Awesome quick easy process

It was so easy to set up the storage unit move-in. After my husband and I finished putting our things in the storage unit, we went up front to speak to the lady working. Her name was Kay and she was incredibly nice and very helpful! 10/10 would recommend storing here.

Great customer service Very clean facility Al was knowledgeable and very helpful in securing a rental unit for me.

The manager of the location was very helpful. She helped me find the right storage for my needs. Highly recommend.

Kay is awesome!! She has exceptional customer service and took care of me better than any other rep I’ve ever dealt with at Public Storage. I recommend this company do bigger things with her as her dedication is immense and her performance amazes all of my friends who use the facility.

Five stars! Kay is awesome, she got me all fixed up quickly and the unit is great. Wonderful service at this location and great rates!

My storage unit is spacious

Very great customer service from Ms Kay thanks

Kay is awesome! Very detailed, patient and a pro. Give her a raise.

Mrs Kay helped a lot great management

Ms.Kay did an awesome job helping me . Get my unit .. she is this best !!!!

Great customer service!

Miss Kay was immaculate with her outstanding customer service. She worked very hard to handle a transfer and would not quit until my discount was approved. She made me feel more than a satisfied customer. Thank you Miss Kay ❤️

I have been doing business with Kay at public storage for many years and she has always made sure I was well taken care of. Any issues I may of had was handled quickly and efficiently.

Very helpful

Kay was great in assisting with my rental. The property is well maintained. I’m happy with my decision. I highly recommend this facility.

Great service and good people. Very helpful.

Ms. Kay was amazing!!!

Attentive, detailed service. Clean, secure facility.

Ms. Kay was great she gave me my different options and made sure my storage was ready to move in. Keep up the great work!

Kay was extremely professional and knowledgeable

Kay is great! Good customer service, clean grounds and always there to answer any questions I have. I appreciate the reasonable pricing and convenient location.

Fast, friendly and very efficient!

Excellent service, very knowledgeable!

Thank you SOOO MUCH! Your the BEST! Make sure you see K! She will take GREAT CARE OF YOU!! ✨✨✨✨✨✨

It was great I came here treated me great and a good price thanks

Great facility. Customer service is excellent

Kay is awesome! Great service!!!

Kay was an excellent property manager and will rent here again!

Great experience highly recommend the customer service was excellent. With the best prices. Definitely coming back when it’s time to.

Thank you, useful mobile app and helpful staff.

Great storage unit friendly customer service. The lady who runs that public storage is super friendly and very helpful. Great place to store your stuff.

Ms. KAY IS PUBLIC STORAGE IT SELF IN HUMAN FORM..!! HER PROFESSIONAL APPROACH IS GENUINE.!! BY THE TIME YOU LEAVE THERE IT FEELS LIKE YOUR FAVORITE AUNT LET YOU KEEP SOME OF YOUR THINGS AT HER HOUSE UNTIL YOU FIGURE OUT YOUR NEXT MOVE… PUBLIC STORAGE PLEASE GIVE ALL OF OUR PUBLIC STORAGE AUNT A RAISE WITH TIME OFF..!!!!!🤗🙏🏾

Mrs Kay made my rental process quick & easy she went over the contract throughly! I appreciate her professionalism..She needs to train the other locations on how to treat customers

Great experience! Ms. Kay was very professional and helpful throughout the process!

Horribly managed. Was there packing up some things and the lady came by and accused me of living there and called the Home office. How ridiculous!! I was debating on moving out so I guess that helped make up my mind. I will never rent from there again. It was very embarrassing. Besides who lives in a storage unit?

The property manager Kay is amazing always super helpful and always friendly if your looking for storage definitely check this location out won’t be disappointed at all

Andriel , I want to thank you for your patience and professionalism, during my visit at the 1795 Cobb pkwy Public Storage.

Kay 💚💚🧡💛💛💛 you are awesome she is super helpful and generous great customer service

Came to see a Space and Selena s very professional and kind

Ebony was so helpful she was able to assist with swapping my unit! Great Customer service would definitely recommend her!

Miss Kay is amazing!! I had 2 different units I had to book today, and she was so helpful with getting everything completed and making sure I was satisfied with the units. Thank you so much for your help today, Kay!!

Property manager Awesome good customer service and quick customer service Lois Delmore Jacobs

Kay was awesome!!

Great customer service!!

THANK YOU KAY ,YOU'RE ALWAYS SO KIND AND PATIENT❤️❤️

I have got the best storage ever. The Manger is very friendly and reliable. Keep up the good job

Great service. I called and Kay sign. Kay went out of her way to hear me out and suggest money saving tips, which ended up giving me a month of free storage and savings on my monthly bill! Thank you guys. You rock! The place is clean and well managed and the staff is helpful and friendly!

Kay was very nice and helpful

The manager is always nice and helpful

Kay was GREAT & EXTRA HELPFUL!!!!!

Kay has been a huge help! Great service

Very happy with the property and with the guidance of Kay Pitts when I first needed storage spaces. Kay is very knowledgeable and professional, and I sincerely appreciate all of her help!

Customer service was great. She made sure the process was smooth and that I had everything I needed. No issue whatsoever.

Great place and great customer service. Kay rocks. She showed us the storages and explained every single detail about the contract. Thank you so much

Kay has been an absolute pleasure to work with! She worked diligently with me in securing my storage room and took into consideration the requirements I needed to better accommodate my needs. She also followed up with me since I was out of town to make sure everything was in order and told me everything was contactless which was perfect for my schedule. Thank you Kay!!

Great place to pay your bill but the other site on comberland Blvd,,& Spring rd sucks never open

Kay is awesome always helpful

Great safe placeto keep your stuff. Helpful staff

We had a very good experience at Public Storage on Cobb Parkway. The service was friendly. We only needed the unit for a short time and it was easy to cancel the unit on short notice just before the end of the rental period. The facility is a bit older, but it totally fulfilled our needs. We had a drive-up unit in a convenient location within the complex.

Nadia was very nice , helpful with great customer service. Great job 💪💪

Kay (the property manager) was very helpful!

Ms. Kay is amazing. The help she gave me was awesome.

My experience with Amber who is the property manager was outstanding. She went out of her way to help me resolve an issue I had. She does what she says she is going to do. Anyone needing a storage should consider this location. Customer service at it's best.

Clean, well lit and Kay in the office is phenomenal!! Very good customer service, will definitely rent from this location again!!

Great service!!

Great customer service!!