Public Storage Self-Storage Units at 4560 Frontage Road, Forest Park, GA

Rickeena was wonderful she made sure I had enough information on everything I asked. I just wanted to thank her for the extra mile she went to meet my needs. Keep this employee great vibes👍👍

Best customer service ever. Was very helpful and made sure I got what I needed. Thanks Laura and Pam a million

Awesome service!

I could not be more happy to have this friendly and helpful crew at the public storage location. The DM Curtis was there and helped with my unit. Rickeena and Laura had excellent customer service. I am very grateful for them.

I was shown multiple units in person to gauge which one would be best, but it took a couple months before I actually used the spaces and saw they weren’t what the lady told me and are way too small. Every time I go into the office, the women there seem to have an attitude and don’t want to assist. The prices I’m paying are not worth the sizes of the units and I would not have used them had I been given the correct information by the front desk. The first month, my family couldn’t access the indoor unit. It would only allow access from the front desk and the worst part is I was under the impression, that they had 24hr access smh I definitely will not use them in the future or refer anyone. I do hope they get better Update: I have been back several times since my initial review and the customer service was completely different! Maybe I caught them in a bad few weeks. Either way I want to express that I appreciate the change in the service and at least wanted to add another star

Perfect service. I was only going to do a storage for one month, but the lady working during the weekday was able to help make an even better decision at a better price. Her plan was way better than mine because I ended up paying for three months at one time. The lady working on Sunday was so sweet and patient. She gave me some good advice, helped me pick out a lock for uhaul so they stuff wouldn’t fall out while driving, all while my phone was on 1%. You never know what people are going through and I was really going through it and the lady from Sunday took such a patient approach that brought me so much peace that carried me through the week.

Trina W. was a great help. I really appreciate her kind & courteous, can do attitude. Thanks Trina!

Wow is a understatement! Mrs. Laura and Mrs. Trina were so helpful with all the knowledge they have on everything is was that I needed. Fast, Friendly service. This Forest Park location on Frontage road by far is one of the best I have used. Thank you 😊 ladies wonderful customer service!

I received courteous and efficient service from customer service.

Staff was awesome!!! Very nice office snd space was clean love it!! This is my forst experience renting a storage and i love it

This location is excellent the customer service team is top tier very nice and knowledgeable staff... Pam, Trina and Laura are a godsend.. Peace and Blessings

I received exceptional service yesterday from Trina and Pam. Trina was able to help me navigate through a tough situation, and I left extremely satisfied. Aka Kimberly Williams

Laura was great . She helped me find the best unit for my budget and quickly .

I was able to purchase my unit online without having to come into the office. I'm able to enter and exit the security gates using their app with my smartphone. I enjoy the convenience.

This is the worst storage place ever I rented one a year ago all my stuff was molded and wet and was late one time and they cut my lock saying someone else did it half my stuff gone mad again just recently did the same to my nieces unit all wet and molded and half her stuff gone cuz again she was late so they changed the lock then said someone broke it too and u can’t see it or who went into unit crazy how this keeps happening NEVER RENT UNIT HERE

Trina, Laura and Nicky provided excellent customer service!! They answered all of our questions and provided real-time guidance on PS unit availability and resources making our move-in an efficient and pleasant experience.

Laura, Lauren, and Nicki has great customer service all of them were very nice and the storage unit environment is very clean.

Trina was excellent help! She made the whole process of me changing storage units very easy. I was alone and had to move stuff. She showed me how to use the cart the most efficient way to safe me a lot of walking.

This Public Storages customer service is impeccable! My salesperson was very knowledgeable of her position. She showed me the unit size I requested and I was sold. Before I knew it, I had my contract, keys and I was out the door! This property’s management and sales team deserves a 5 star rating. I would highly recommend using this location!

Ms. Laura, Trina , Pam and the District Manager provided me with Excellent Service

Everytime i come here to try and get some info from someone after 11 it’s never anyone answering the phone nor on the property it’s 2:30 and I’m trying to get a cart for the third time 3 different days and the door is locked smh

I want to thank Trina (Manager) of this facility for providing great customer service. She went above and beyond her call of duty. I recommend this storage facility. Thanks again Ms. Trina!

Ms. Laura & Ms. Trina are awesome! I called in about some questions I had from online and they were able to get me a sweet deal in a unit that works better than what I was looking for both space wise & climate control wise! The location is clean and seems secure. The process was quite painless. 10/10 recommend!

Definitely would use a different storage unit, after 4 months, they raised my rent by 50 bucks a month. Ridiculous for a place this old and not climate controlled.

I had my property stored at this location for a year. While I had some issues on property, the Staff/mgmt team, graciously helped me with finding alternate solutions, to help.Ms. TRINA was a huge help while I was on the property. Extremely grateful for her.

I had an experience experience with Laura

Judan and Laura are the best staff workers that work here. They are very helpful and I enjoy my service.

Miss Trina was awesome to work with she got me right 💪🏾💪🏾💪🏾

Triba was so kind and helpful I got list going to my unit in this big building went back to the office she said I'll take you there thanks alot ms trina

Ms.Trina is amazing. Customer service was great. very helpful at the location.

Thanks for the best experience Ms.trina!!

Love my girl trina

Out on the property talking with Ms Trina her customer service was very helpful explaining if I transferred to a bigger unit she was very positive and informed me about the entire process thank you Ms Trina

Clean up the place. Staff was slow to help.

Had to cancel our reservation. Gate was wide open. No flat bed carts. Useless.

Very good customer service from Trina I almost lost my cool she help me calm down and sort me through everything

Not impressed

I was helped out today by Ms.Tanisha and hands down this was the best experience I've had with this company. She was attentive, and extremely helpful. As soon as I walked in she greeted me with the biggest smile and welcoming attitude and made sure she answered all my questions and made the purchase super smooth, fast , and easy . I am super grateful for her and will definitely recommend this facility to friends and family to come get assisted by Tanisha! Best employee at this location !

Trina is absolutely amazing!!! Super patient with pleasant energy!! Thank you for all your help today! Public storage you owe her a raise for sure!

Trina and Laura did a great job

Warning warning warning This is horrible I've been with them almost about 2 years and I noticed this I'm going to call them how can you rate your storage one minute is $200 and the next minute it jumps up to $400 I'm going to report this to the president hopefully something could be done about it this is ridiculous I believe it's price gouging and this month is outrageous everyone of those units y'all need to look into it because I've been a customer and it is extremely high !!! please think about it before you come to the storage

Clean and friendly staff