Public Storage Self-Storage Units at 2905 South Orlando Drive, Sanford, FL

Susan helps us and keeps property clean!

Everyone has been so great.

Hunter’s excellent customer service made signing up for unit a breeze. Nice space for the cost too! Thanks a bunch! :)

Steve couldn't have possibly been more helpful! I went to Public Storage because of their fine reputation but Steve made me glad that I did providing me with detailed information and clarifying fees and procedures in a quick efficient and friendly manner. Really happy to be doing business with them. Update 2-13-2025= Been with them now for almost a year and still loving the service! Josh and Hunter kindly helped me sort some minor issues I was having AND gave me some great tips!! They really do a nice job here!

This is my first time using a storage unit and all i have to say is if you see this place RUN AS FAST AS YOU CAN. Terrible company the online agents are rude, uneducated, unprofessional and just straight up useless im unsure what the company even pays them to do. They violate their own policies and participate in illegal actions, such as refusing to remove a padlock from my unit even after my past due balance was rectified. This company tries to scam people and get one over on you if they think you have no knowledge of florida storage lein laws. I cant comment on the customer service because after calling over 15 times this morning i still can not get the property manager to answer the phone. I worked really hard for my personal things and unfortunately went through a rough patch. Ive always paid on time, I wasnt able to pay 1 month on time after having this unit since August and when i finally paid the balance plus all late fees i was still denied access to my unit. Also when i initially signed up for this unit they charged me $30 for my first month and to get the keys and move in. Then charged me rent again 5 days later but only in the amount of $12 ? This place has just been the worst experience. They dont make sense, no one has answers, no one is trying to help me. I made an arrangement via email to hsve my things moved by 1/3/25 and they are refusing to honor the agreement by holding my things hostage. UPDATE: My stepdad unaware of the situation paid the rwnt for January, i received confimation email and hours later was sent an additional email stating i still owe 80 and change when that is incorrect, i should have received a release of lien and the code to tbe padlock but instead my property is still being withheld. No one from the store answers the phone ever now im going to the BBB and taking this as far as i need to. I wont be bullied by this company.

The rent was raised repeatedly on my unit every few months. I find out that I have to throw half my stuff away. A terrible exterior patch job led to mold all over my “climate controlled” storage unit.

These guys were great Ahmad and Hunter ! They are very professional and answered all questions politely and ef

Hunter is a stand-up guy and a true professional. Great service and made picking out a unit a stress free experience. highly recommend !

Did upgrades to door, past due for at least 10yrs. Passed the costs on to the renters by upping rent 22%.

Hunter was incredibly helpful. Deserves 10 stars!! Thank you Hunter for making a stressful situation better.

Hunter was a great help!

excellent! Hunter was attentive and made recommendations on what unit to purchase. It was a pleasant experience.

They raised my rent by $50.00 within 6 months. I would never recommend this company to anyone! They practice horrible business ethics, and it's definitely not worth spending money with this company. Absolutely a horrible and corrupt company! Never again!

Great job team for taking care of me

Hunter was great, polite Ann knowledgeable. Good to know that Public Storage is improving!

Josie was great when i called and inquired about parking spaces helped me with all my questions abd concerns

Extremely pleasant, helpful, and patient. I could not ask for better service.

Hunter was amazing. He was very friendly, helpful and professional. He answered all of our questions, showed us the units we had in mind, and informed us about accessing the unit. I highly highly highly recommend! The units are very affordable as is, and Hunter gave us a great deal. I will be recommending him and this location to anyone I see looking for a storage unit!

Josie was great we had an appointment and she showed up just in time helped us with everything and property was nice and clean

Absolutely a GREAT experience Josie Meadow explained everything in Great detail it did not take forever . she escorted me to the storage space and could not have been more kind. AAA in my book! Thank you, Corey C Conaway

Deborah was very helpful

Deborah was so very helpful and friendly. She helped me get in to my storage unit. I am very thankful to her.

Great service by the manager Deborah.

Deborah is amazing and so knowledgeable. I would recommend this place just for her. You rock.

Tonya she was very courteous and kind and did a real good job for me highly recommended

torria and Josh are rock stars!

Came to visit a few storage units. Tonya was very pleasant, nice to work with ..

Great communication, showed up early. Got the job done with excellence and very efficient. Looking forward to working with Tyler and Cory in the future.

The manager Deborah was a delight and such a great help with all of my questions and concerns since day 1 all the way until the end of removing my items out of storage.

Love this location. Deborah is always so helpful and nice and knowledgeable. She deserves a raise and promotion

Deborah is AMAZING !! 🤩 She was very informative when it came to assisting me pick the perfect unit for my move. I needed a big enough space to store some very important pieces of furniture and she walked me through the property with great patience and she was a great conversationalist! Thank you Deborah for such a welcoming experience🌷

Barbara was very helpful

Great services, thank Barbara and Josh for your help

Barb and Josh are wonderful

Tonya is a wonderful worker, and was able to help me so much.

She is so helpful and always smiling. Made sure I knew everything I needed to know. Will definitely send people to this one. Thanks

Steven was the absolute best! I had the best experience on one of the most hectic days ever. He was very kind, patient and courteous. Thank you Steven!

Steven is awesome. He provides excellent customer service, patience and was very helpful in our time there. Thanks Steven

I caught a labor day special which gave me half off a unit great right? Wrong what they don't tell you is all the hidden fees and interest that well be applied if you are late. $120 dream turned into a $400 nightmare.

Stopped by to get info Deborah was very nice and very knowledgeable. I can definitely tell she loves her job.

Barbara and Josh were great made the process way easier for us.

Great service from the manager, Deborah. Came in to see about a unit for when I need it and she was very helpful. Great worker you have here.

Torria is a big help! 100 stars. She’s perfect.

Torria she is super helper

The represents are very knowledgeable of your products and service. I would like to work with him anytime I come up there to pay my bill or etc. The great guy and the company seems to be a great company

I recommend Torri to talk to when wanting to open up a storage unit. She is wonderful, helpful and very kind person.

Tirria and Sydnee are such sweet hearts they are amazing will definitely be going to them every time

Torria was amazing today she helped me with my storage needs . Thank you and the property looked amazing

I can honestly say I was frustrated wen I call but wen Josie got on phone and took care of my situation I was relieved and Toria was sooo respectful I just want yall to knw if yall have any problems feel free to contact Josie she’s down to earth nd keeps it 💯 thanks soo much for ur help I really appreciate it job well done boo ❤️❤️❤️

Torria is amazing she answered all my questions with no problem and great customer service thank you

I’ve worked with Josh and Tori today and had a great experience! Tori took care of my issue right away and handled everything above my expectations. I’m happy I have my unit at this location.

Torria is very polite and knowledgeable of Public storage products, procedures and policies. After a long day it was good to have a pleasant experience.

Very pleased with my experience with the cs

I am honestly appalled by how this company (location) is treating their worker(s)!!! I arrived and ended up being greeted by Torria. She was extremely polite and very friendly. I asked to see some smaller and bigger storage units. She took me outside and it was raining. She had a company jacket on with no hoodie and I asked her why she didn’t at least have one with a hoodie on it and she stated that she had to personally pay for one through the company and that she had other financial stuff going on. It was pouring rain and it’s extremely sad to see her out in the rain and not have any proper jacket for the rain. Especially with winter coming in soon! Along with her being soaked in the rain, she was pushing a cart (with no cover) as she was showing me the units and everything on the cart was being rained on as well. She had paperwork in her hand, on a clipboard and the paperwork was completely ruined and she had to go back to the small building they have her working in and reprint the paperwork. I had no issues with her at all. She made the experience better, but to see her in those working conditions is very saddening! Florida is known for its wacky weather and it rains all the time. The least the company could do is give her a jacket with a hoodie. I asked for her managers/GMs name and she said it was Joshua Shaffer. Not to bring hate towards Joshua but as a manager/GM, you should help provide better uniforms to your workers for the different weather conditions! You have no idea how much of a difference it makes for the people you hire to work for the company you (Joshua) represent! Aside from all of that, I asked about a bathroom and was told that the bathrooms were shut down and there was only an outside porta potty!!! I also asked why the main office building wasn’t being used and was told that the small unit outside was their office because the main building was being renovated… I also asked if there were any other workers and she stated that it was only her and her GM. This location and I’m sure others have a lot that needs to be taken care of and taking better care of your associates is VERY essential! You have a great associate (Torria) working for you and she is probably the biggest reason this place is doing as well as it is. What a shame….

Torria and Josie were great helped me with my app with smiles best place to store great customer service

I went in to pay my storage unit and torria and Josie were so helpful even helped me get into a bigger unit. They are so friendly I would recommend public storage to anyone needing a storage :)

Josh torria and Deborah were a big helo.

Torria excellent service

Torria, thank you for assisting me. Amazing customer service!

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Great customer service! D'Mya was very patient and helpful with me and answered any questions I had.

Wow! Shout out D’Mya! The service was top tier! So nice, personable, knowledgeable but also very genuine all at the same time. Made my move so smooth. Thank you so much for all your help and id recommend anyone to come here and work with D’Mya! Can’t thank you enough!

Josh was super helpful! got everything set up in one trip! thanks!!

Teresa at the Lake Mary FL location was great. She was professional, friendly and knowledgeable. She helped with all my issues with moving out of a unit and renting a new unit.

This location is perfect for anyone using the Sanford airport and storing a vehicle. The Regional is ABSOLUTELY AMAZING!!! Joshua, I appreciate you. My flights get in late sometime and he is prompt at helping me with after hours service.

Josh was excellent

Great experience at public storage in Sanford FL. Sarah is amazing she helped me find the right storage for me an my belongings. Thanks Sarah for all your help five stars to you.

Josie has the best customer service answer all my questions and very knowledgeable. Great place to store

Josie and D'maya was a great help recommend public stotage for all storage needs definitely best customer service and patience

D'mya and Josie was great with helping me get my storage back on track and always best customer service always friendly and very knowledgeable

Dmya thank you for the help great customer service.

Nice place the woman here named D'MYA she was down to earth and really nice and she got the storage I needed efficiently a place to recommend thank for the storage unit

Very helpful in storage unit process.thkyu April+D'mya+Josh for your assistance.

Heather was very helpful and kind great seeing a smiling face when you walk in the office.

Good place you get your key and code quick. Thanks to D'Mya for being on point on such short notice.

Great customer service and April is Awesome, very helpful, kind and caring. Thank you so much for helping me out April!!!!

Dmya and josh were also. Thank you for all the help!

Great staff! I rented for 3 years

April was amazing! Promptly followed up and resolved our questions. Highly recommended this location !

April was very friendly and fast service!!

I had a great in person rental experience. April was extremely helpful and friendly. She answered all my questions and got my rental completed quickly. She also helped me set up my account quickly and easily. Great person, excellent experience here.

Absolutely disgusting. My mother in law Rented a unit and was not able to see it before showing up with a uhual and 5 vehicles. There is mold on the ground and black mold on the wall and door seem. Literal holes in the wall. Management is not able to do anything tonight even though we contacted prior to 5 pm. We left the door open while we tried to contact them and you could smell the mold ten units down…. If you value your possession do not rent here.

Kimberly is the best, she helped me when I need help moving I was able get everything I needed. thank you KIM

I had lost my keys and some keys were found in the general area of my unit and Heather went above and beyond to go out there and see if they were mine. She put in extra effort and was very helpful!

Heather was the one to help my family and I, she was great. She was super helpful and friendly and made the whole process smooth. Woman needs a raise!

Got the pleasure meeting Jennifer last month (i forgot to do this sooner) she is very kind and knowledgeable I hope to see her there again 😊

Great customer service, made me "feel" that the appreciate my business. I was having difficulty finding the right space for my new camper. HEATHER went above and beyond helping me. Her accommodating attitude is a true asset to your business. Everything worked out perfectly. Thank you Heather.

The service is good but the place is run down

Great customer service. Jennifer was knowledgeable about the storage units and went out of her way to show me around my unit. Awesome experience will be recommending people to come here.

Thank you Jennifer for your help. Excellent customer service, and wonderful Lady... Thank you.

Jennifer was great. She saved me from drowning once. Cool person all around.

Amazing !! Heather was super cool! Very helpful :)

Great storage! Very helpful advice and help from Rhonda! She’s the best!!!

Jennifer was very accommodating with everything we needed

Awesome experience as always. Always willing to work and above all great attention to customer service.

Jennifer gave superb quality and excellent outstanding service 👏 And by the way We are not related lol

I came in this week and had a few questions your employee Jennifer was flat out the best she was super helpful and wonderful.. you guys need more employees like her in all your store thank you for all your hard work

Had a great experience when I came in, Jennifer was extremely helpful and answered every question I had without missing a beat. She made it really simple and helped me get the best deal

Jennifer, has been wonderful amazing personality & customer service 😁

Great place to deal with! Jennifer and Erica are great to deal with, they accurately answered all my questions and addressed any concerns I had. Would highly recommend seeing them for your storage needs!

Jennifer was very kind working with us, we need people like her doing business, she is a great person, I really recommend her and give her 5 star and she should have 10 star.

Jennifer was a hugs help and super nice and no problems

Josie and April were a great help with all my questions about my storage very helpful

I had the greatest experience ever April helped me and I was able to save more money and space. She has a great attitude and she put extra help into helping me and made sure I had everything I needed. I really think we should have more people like April helping us. Thank you so much April

Jennifer and April help me out so much they made my day very nice an very happy to help me I'll definitely be send business that way