Public Storage Self-Storage Units at 231 SW 125th Ave, Plantation, FL

Mo helped me with my unit and answered all the questions. Thank you so much.

MO WAS AWESOME HE WORKS AT THE PLANTATION…Thanks again for your assistance

Mr mo is good persona . Help me to rent

Mo has provided us wonderful customer service. Very personable, helpful, nice, and knowledgeable.

Very clean and new. Easy to get access with your personalized app features. Mo was very helpful and informative. Appreciate his help trying to make some changes and also helping me get in the unit. Will recommend.

Mo is great and helpful

Mo is great! Just opened an account & he was so helpful with getting me the correct storage unit, helping me download the public storage app and explaining how to enter the building and access my storage unit.

I always have a terrible experience at this Public Storage location. The facility is always dirty, which is completely unacceptable for a storage unit. The staff members are extremely rude and, to make matters worse, they are rarely present when you need them. When this location was under different management, everything worked smoothly, but now the system is a complete mess. I brought several items to store, and when I arrived, the door to my unit simply wouldn’t open. I tried to find an employee for assistance, but there was no one available to help. I would not recommend this Public Storage at all. Save yourself the frustration and look for a more reliable option!

I rented a 10x5 space online but when I arrived to start moving my stuff, the unit they gave me was a very narrow, semi triangular space which was completely useless. I went to talk to the manager (Mo) and he set me up with the type of unit I requested in no time. The location is good, clean and never too many people, but the codes for the exterior door and elevators work 1 out of 10 times...

Rented online for the far superior pricing on a 5x10 unit just to get there, have none of the carts available purely because 2 other cars were parked loading their own things, and after hauling my things up finding the unit is a small trapezoidal nook with hardly any usable space due to its lack of depth! Thankfully Mo was extremely helpful and kind helping move the unit to one that is actually the listed dimensions. Employees here are a 5/5 but the company itself is very lack luster and should look to take after their own employees

Mo was fantastic and had very great advice for rentals! 5 stars!

I had a hard time to pay using app . Customer service could not do it. I called office and Mr Mo helped me .very smart person.

I asked him to 4 sizes of units and he quietly showed. FinallyI know whatI wanted. Thanks Mr MO

This place is amazing I was having trouble with the elevator and before I can ask for help the gentleman named mo came to the rescue he help me and showed me my unit and he help me bring my stuff inside I never experienced such customer service thank you mo

Mr. Mo is trustful and mindful person. Good job, thanks Mr Mo.

Mr Mo help me , all easy transfer to a bigger unit.

Mr Mo always there to helps me for any app issues

Mo is very helpful and friendly, because of him I understand the technology and system easily.

Mo was amazing and helped us find an amazing good unit. He deserves a raise.

Explanada what i needed.Mr MO is best

This place is great especially because of Mo. He was so helpful getting me setup and is always available when I have a question.

Mr Mo is a good and helpful. New experience…

Mr Mo returned the call and find a cart . Always keep the property clean

Well done, Mr. Mo

Great work Mr. Mo

Mr no is best

Mr mo is te Best. He Help to sign up

The location is perfect! It's super clean inside - new owners have really made a difference - and Mo has been extremely helpful from the very beginning. If you have to put your stuff somewhere - THIS IS THE PLACE!!

Mr mo is best

I have to say since public storage has taken over there have been problems. From the crappy dollys, they have no toilet paper in the bathroom. But today I locked my phone in my unit and Mo went above and beyond to help me. He does care about the people who use this facility. I hope they get things fixed with better and more dollys. But MO is a great guy and will help you in anyway he can.

Mr Mo is tje best. I had a issue with unit and he fix it wright away

Mohammed MO I just want to give you a BIG THANK YOU!!! Public storage Property management definitely needs more people like Mo his Professionalism, and courtesy is untouched. Also thank you Hannah Stevens you are fantastic.

Mr Mo is best. I am a first time customer and he made all smooth

He helped me come in showed me around help me to unlock and do the operation smoothly nice guy Mo

Thanks to Mo I was able to solve the issue with had with the storage unit door. He was off the clock and waited until the problem was solved

Mr mo help me to set up all. I am old and do know much

Mr Mo help me setup all the codes apps fast like in and out

Absolutely love the location. It's always accessible when needed, and the staff is always accommodating.

I went to rent a unit today and the guy working there Mo was extremely helpful and friendly. The place was clean and met my expectations.

Jessica is awesome. Helped me decide on what I would be needing.

This place has gone downhill since Public Storage has taken over. I have been locked out of my unit for 2 months now and the office is closed due to renovations. The chat doesn't help, I called the local number, no callback. I want my belongings and a refund.

This was previously by another brand and they had great customer service and facilities. Ever since Public Storage took over - the Caribbean manager is horrible - rude attitude and zero willingness to help. Public Storage has take away the big and convenient dolly (they previously had 8 such large dolly), and replaced it with kids dolly and that too just four of them. Now, this place is always busy and people are waiting for turns to use the dolly. Their whole business model is discouraging people to use these storages and forget it. I just waited for 45 mins for my turn to use the dolly, and reluctantly went home - will have to come back some other day. One of the elevators don’t work as well. Not to mention - their app to access the locker is so broken, you would think such large company would make it seamless. I am now looking to shift to another brand. In America this is one of the worst large companies to exist.

La peor experiencia el elevador no sirve las puertas no abren no hay asistencia en este lugar no vengan

There is not staff at this place

Horrible experience at this Public Storage location. There is no property manager on-site, and no real way to get help. I rented a 10x10 unit online, and when I arrived, I found a weird triangular space that wasn’t even 4 feet deep — completely different from what was advertised. Since there was no one available at the building, I called customer service immediately. They scheduled an appointment with the property manager for the next day — I waited over an hour, but no one ever showed up. I called customer service again, and they promised to resolve the issue, but nothing happened. I left multiple voicemails and still received no response. It has now been three days of back-and-forth with no resolution. Customer service finally told me they can’t even issue a refund because there’s no manager assigned to this location! Every time you call, you have to re-explain the story because no one communicates properly, and to make things worse, many customer service reps struggle to understand English clearly. Save yourself the nightmare and stay far away from this place.

Went to this storage nothing but great customer service Sandra was my representative! She’s awesome! Very transparent and fast! I’m definitely coming back when it’s time to move again! Thank You Sandra! You’re the best !